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Constraints to Digital Financial Inclusion of Beneficiaries of PSARA Cash Transfer Program in Haiti: A Demand-side Analysis and Recommendations

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dc.contributor.authorMartinez Cuellar, Cristina
dc.contributor.authorTesliuc, Cornelia M.
dc.contributor.authorJaupart, Pascal
dc.contributor.authorManigat, Ailo Klara
dc.date.accessioned2023-09-19T21:44:53Z
dc.date.available2023-09-19T21:44:53Z
dc.date.issued2023-09-19
dc.description.abstractThe Adaptive Social Protection for Increased Resilience project (ASPIRE or PSARA for its acronym in French), financed by The World Bank and implemented by the government of Haiti, aims to design and implement a cash transfer program for vulnerable households in Haiti, with a focus on increasing financial inclusion and digitizing payments. This report analyzes the financial inclusion landscape of beneficiaries; identifies demand-side barriers to the uptake of Digital Financial Services (DFS); and provides recommendations for promoting the use of DFS among beneficiaries and their communities. The findings of this report show that while access to formal financial services is limited, there is more access and usage of mobile money and informal services through the Village Savings and Loan Associations (VSLAs). The report recommends actions to remove barriers to DFS usage, such as creating and promoting DFS use cases among beneficiaries, increasing trust and confidence in using e-wallets, working with policymakers to provide IDs for beneficiaries and with regulators to reduce Know Your Customer (KYC) on low-tier accounts, and increasing mobile phone ownership. Additionally, the report suggests strategies to support a robust DFS ecosystem, including designing attractive products for low-income customers and building a sustainable Cash-in and Cash-out agent network.en
dc.identifierhttp://documents.worldbank.org/curated/en/099090423102033227/P17647300ec7fa0de0ae2c08d35d8f95922
dc.identifier.doi10.1596/40371
dc.identifier.urihttps://openknowledge.worldbank.org/handle/10986/40371
dc.languageEnglish
dc.language.isoen
dc.publisherWorld Bank, Washington, DC
dc.relation.ispartofseriesSocial Protection and Jobs Discussion Papers; 2308
dc.rightsCC BY-NC 3.0 IGO
dc.rights.holderWorld Bank
dc.rights.urihttps://creativecommons.org/licenses/by-nc/3.0/igo
dc.subjectDIGITAL DELIVERY OF REMITTANCES
dc.subjectFINANCIAL INCLUSION
dc.subjectDIGITAL FINANCIAL SERVICES (DFS)
dc.subjectADAPTIVE SOCIAL PROTECTION
dc.subjectDIGITAL DELIVERY OF SOCIAL ASSISTANCE
dc.subjectMOBILE PHONE OWNERSHIP
dc.titleConstraints to Digital Financial Inclusion of Beneficiaries of PSARA Cash Transfer Program in Haitien
dc.title.subtitleA Demand-side Analysis and Recommendationsen
dc.typeWorking Paper
dspace.entity.typePublication
okr.crossref.titleConstraints to Digital Financial Inclusion of Beneficiaries of PSARA Cash Transfer Program in Haiti: A Demand-side Analysis and Recommendations
okr.date.disclosure2023-09-04
okr.date.lastmodified2023-09-04T00:00:00Zen
okr.doctypeReport
okr.doctypePublications & Research
okr.docurlhttp://documents.worldbank.org/curated/en/099090423102033227/P17647300ec7fa0de0ae2c08d35d8f95922
okr.guid099090423102033227
okr.identifier.docmidP176473-0ec7fa33-ab89-4ade-ae2c-8d35d8f95922
okr.identifier.doihttp://dx.doi.org/10.1596/40371
okr.identifier.externaldocumentum34155781
okr.identifier.internaldocumentum34155781
okr.identifier.report184762
okr.import.id1809
okr.importedtrueen
okr.language.supporteden
okr.pdfurlhttp://documents.worldbank.org/curated/en/099090423102033227/pdf/P17647300ec7fa0de0ae2c08d35d8f95922.pdfen
okr.region.administrativeLatin America & Caribbean
okr.region.countryHaiti
okr.sectorSocial Protection
okr.themeFinancial Infrastructure and Access,Gender,Human Development and Gender,Data Development and Capacity Building,Social Protection,Social Development and Protection,Financial inclusion,Disease Control,Finance,Pandemic Response,Public Sector Management,Data production, accessibility and use,Social Safety Nets
okr.topicFinance and Financial Sector Development::Access to Finance
okr.topicFinance and Financial Sector Development::Financial Literacy
okr.topicMacroeconomics and Economic Growth::Remittances
okr.topicInformation and Communication Technologies::Poverty Reduction & ICT
okr.unitSocial Protection & Labor LCR (HLCSP)
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