Publication: Building Trustworthy Artificial Intelligence: Frameworks, Applications, and Self-Assessment for Readiness
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2025-09-02
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2025-09-03
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The transformative potential of artificial intelligence (AI) in public governance is increasingly recognized across both developed and developing economies. Governments are exploring and adopting AI technologies to enhance service delivery, streamline administrative efficiency, and strengthen data-driven decision-making. However, the integration of AI into public systems also introduces ethical, technical, and institutional challenges - ranging from algorithmic bias and lack of transparency to data privacy concerns and regulatory fragmentation. These challenges are especially salient in public sector contexts, where trust, accountability, and equity are crucial. This paper addresses a central question: How can public institutions adopt AI responsibly while safeguarding privacy, promoting fairness, and ensuring accountability? In particular, it focuses on the readiness of government agencies to implement AI technologies in a trustworthy and responsible manner. This paper responds to that gap by providing both conceptual grounding and practical tools to support implementation. First, it synthesizes key ethical considerations and international frameworks that underpin trustworthy AI governance. Second, it introduces relevant technical solutions, including explain ability models, privacy-enhancing technologies, and algorithmic fairness approaches, that can mitigate emerging risks in AI deployment. Third, it presents a self-assessment toolkit for public institutions: a decision flowchart for AI application and a data privacy readiness checklist. These tools are designed to help public sector actors evaluate their preparedness, identify institutional gaps, and inform internal coordination processes prior to AI adoption. By bridging theory and practice, this paper contributes to ongoing global efforts to build trustworthy AI that is lawful, ethical, inclusive, and institutionally grounded.
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“World Bank. 2025. Building Trustworthy Artificial Intelligence: Frameworks, Applications, and Self-Assessment for Readiness. © World Bank. http://hdl.handle.net/10986/43656 License: CC BY-NC 3.0 IGO.”
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