Publication:
Expanding Financial Inclusion through Digital Financial Services: A Literature Review

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dc.contributor.authorKlapper, Leora
dc.date.accessioned2024-12-23T15:01:34Z
dc.date.available2024-12-23T15:01:34Z
dc.date.issued2024-12-23
dc.description.abstractWorldwide, account ownership increased by 50 percent in the 10 years spanning 2011 to 2021, to reach 76 percent of the global adult population. The goal of financial inclusion is not just for more adults to have accounts but for account owners to benefit from using them, such as for digital payments, which provide a range of positive benefits that extend far beyond convenience. This paper reviews the evidence demonstrating how digital payments can expand financial inclusion among recipients and encourage the use of additional formal financial services, such as savings, credit, and insurance. It explores how digital transactions offer greater security and privacy, especially for women, as well as opportunities to build a digital credit history for credit risk assessments. The introduction of digital payments to low-income adults brings some risks, however, such as fraud and phishing scams targeting accounts, over indebtedness in digital credit, and customers receiving incomplete or incorrect information on the fees and costs of financial products.en
dc.identifierhttp://documents.worldbank.org/curated/en/099415112192435594/IDU1eb12eb3f1c2d2145ad1b1b612a3f9ec30262
dc.identifier.doi10.1596/1813-9450-11008
dc.identifier.urihttps://hdl.handle.net/10986/42576
dc.languageEnglish
dc.language.isoen_US
dc.publisherWashington, DC: World Bank
dc.relation.ispartofseriesPolicy Research Working Paper; 11008
dc.rightsCC BY 3.0 IGO
dc.rights.holderWorld Bank
dc.rights.urihttps://creativecommons.org/licenses/by/3.0/igo/
dc.subjectDECENT WORK AND ECONOMIC GROWTH
dc.subjectGENDER EQUALITY
dc.titleExpanding Financial Inclusion through Digital Financial Servicesen
dc.title.subtitleA Literature Reviewen
dc.typeWorking Paper
dspace.entity.typePublication
okr.date.disclosure2024-12-23
okr.date.doiregistration2025-04-14T11:49:23.687341Z
okr.date.lastmodified2024-12-19T00:00:00Zen
okr.doctypePolicy Research Working Paper
okr.doctypePublications & Research
okr.docurlhttp://documents.worldbank.org/curated/en/099415112192435594/IDU1eb12eb3f1c2d2145ad1b1b612a3f9ec30262
okr.guid099415112192435594
okr.identifier.docmidIDU-eb12eb3f-c2d2-45ad-b1b6-2a3f9ec30262
okr.identifier.doi10.1596/1813-9450-11008
okr.identifier.externaldocumentum34438665
okr.identifier.internaldocumentum34438665
okr.identifier.reportWPS11008
okr.import.id6124
okr.importedtrueen
okr.language.supporteden
okr.pdfurlhttp://documents.worldbank.org/curated/en/099415112192435594/pdf/IDU1eb12eb3f1c2d2145ad1b1b612a3f9ec30262.pdfen
okr.region.geographicalWorld
okr.topicFinance and Financial Sector Development
okr.topicGender::Gender and Economics
okr.topicMacroeconomics and Economic Growth::Economic Growth
okr.topicInformation and Communication Technologies
okr.unitDECRG: Finance & Priv Sec Devt (DECFP)
relation.isAuthorOfPublicatione0a9502f-8574-53b5-bf27-732f5a6026e2
relation.isAuthorOfPublication.latestForDiscoverye0a9502f-8574-53b5-bf27-732f5a6026e2
relation.isSeriesOfPublication26e071dc-b0bf-409c-b982-df2970295c87
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