Publication:
The Haves and the Have Nots: Civic Technologies and the Pathways to Government Responsiveness

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dc.contributor.authorMellon, Jonathan
dc.contributor.authorPeixoto, Tiago C.
dc.contributor.authorSjoberg, Fredrik M.
dc.date.accessioned2022-09-29T16:46:42Z
dc.date.available2022-09-29T16:46:42Z
dc.date.issued2022-09
dc.description.abstractAs civic life has moved online scholars have questioned whether this will exacerbate political inequalities due to differences in access to technology. However, this concern typically assumes that unequal participation inevitably leads to unequal outcomes: if online participants are unrepresentative of the population, then participation outcomes will benefit groups who participate and disadvantage those who do not. This paper combines the results from eight previous studies on civic technology platforms. It conducts new analysis to trace inequality throughout the participation chain, from (1) the existing digital divide, to (2) the profile of participants, to (3) the types of demands made through the platform, and, finally, to (4) policy outcomes. The paper examines four civic technology models: online voting for participatory budgeting in Brazil, online local problem reporting in the United Kingdom, crowdsourced constitution drafting in Iceland, and online petitioning across 132 countries. In every case, the assumed links in the participation chain broke down because of the platform’s institutional features and the surrounding political process. These results show that understanding how inequality is created requires examination of all stages of participation, as well as the resulting policy response. The assumption that inequalities in participation will always lead to the same inequalities in outcomes is not borne out in practice.en
dc.identifierhttp://documents.worldbank.org/curated/en/099343109282218192/IDU0348c81df0b38e044840b3770b94dced6276f
dc.identifier.doi10.1596/1813-9450-10195
dc.identifier.urihttps://hdl.handle.net/10986/38086
dc.languageEnglish
dc.language.isoen
dc.publisherWorld Bank, Washington, DC
dc.relation.ispartofseriesPolicy Research Working Papers;10195
dc.rightsCC BY 3.0 IGO
dc.rights.holderWorld Bank
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/igo
dc.subjectDIGITAL GOVERNMENT
dc.subjectCIVIC TECHNOLOGY
dc.subjectPOLITICAL PARTICIPATION
dc.subjectGOVERNMENT RESPONSIVENESS
dc.subjectDIGITAL DIVIDE
dc.subjectONLINE VOTING
dc.subjectONLINE PARTICIPATORY BUDGETING
dc.subjectE-GOVERNMENT PROBLEM REPORTING
dc.subjectCROWDSOURCED CONSTITUTION DRAFTING
dc.titleThe Haves and the Have Notsen
dc.title.subtitleCivic Technologies and the Pathways to Government Responsivenessen
dc.typeWorking Paperen
dc.typeDocument de travailfr
dc.typeDocumento de trabajoes
dspace.entity.typePublication
okr.crossref.titleThe Haves and the Have Nots: Civic Technologies and the Pathways to Government Responsiveness
okr.date.disclosure2022-09-28
okr.date.doiregistration2025-04-10T11:21:46.211615Z
okr.date.lastmodified2022-09-28T00:00:00Zen
okr.doctypePolicy Research Working Paper
okr.doctypePublications & Research
okr.docurlhttp://documents.worldbank.org/curated/en/099343109282218192/IDU0348c81df0b38e044840b3770b94dced6276f
okr.guid099343109282218192
okr.identifier.doi10.1596/1813-9450-10195
okr.identifier.externaldocumentumIDU-348c81df-b38e-4484-b377-b94dced6276f
okr.identifier.internaldocumentum33907740
okr.identifier.reportWPS10195
okr.importedtrueen
okr.language.supporteden
okr.pdfurlhttp://documents.worldbank.org/curated/en/099343109282218192/pdf/IDU0348c81df0b38e044840b3770b94dced6276f.pdfen
okr.topicGovernance::E-Government
okr.topicGovernance::Local Government
okr.topicInformation and Communication Technologies::Digital Divide
okr.topicSocial Development::Participations and Civic Engagement
okr.unitEFI-AFR1-GOV-FM & PS-2 (EAEG2)
relation.isSeriesOfPublication26e071dc-b0bf-409c-b982-df2970295c87
relation.isSeriesOfPublication.latestForDiscovery26e071dc-b0bf-409c-b982-df2970295c87
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