Publication:
Change Management That Works: Making Impacts in Challenging Environments

Simple item page
dc.contributor.authorHughes, Caroline
dc.contributor.authorSo, Sokbunthoeun
dc.contributor.authorAriadharma, Erwin
dc.contributor.authorApril, Leah
dc.date.accessioned2017-12-07T21:43:38Z
dc.date.available2017-12-07T21:43:38Z
dc.date.issued2017-12
dc.description.abstractAchieving better governance has been a central problem for development. When public services are not delivered as intended, reform action becomes necessary and that involves deliberate activities to change laws, structures, and processes to improve public sector performance and benefit public service users. The key challenge is that changes in the design of the institution or its procedures do not necessarily translate into immediate changes in the behavior of relevant actors. A central problem of public sector reform is ensuring that changes in laws and policies also prompts changes in the way that people work, so that service delivery improves. There is no one-size-fits-all approach ensuring that change happens the desirable way; however, experiences from the field suggest that a useful combination of political economy analysis with change management tools can help to maximize positive impacts. Different contexts will require different approaches to change management, and therefore political economy analysis can be used productively to design a targeted change management strategy that builds on existing strengths and opportunities. Greater integration of political economy analysis into change management assessments has been helpful in deepening understanding of attitudes to change within these particular contexts. This has allowed more effective leveraging of the opportunities for reform through the more systematic tailoring of change management strategies to different sets of issues emerging among particular groups of actors. Cambodia and Indonesia, the case studies presented in the paper, help to illustrate this.en
dc.identifierhttp://documents.worldbank.org/curated/en/965071512568885187/Change-management-that-works-making-impacts-in-challenging-environments
dc.identifier.doi10.1596/1813-9450-8265
dc.identifier.urihttps://hdl.handle.net/10986/28988
dc.languageEnglish
dc.publisherWorld Bank, Washington, DC
dc.relation.ispartofseriesPolicy Research Working Paper;No. 8265
dc.rightsCC BY 3.0 IGO
dc.rights.holderWorld Bank
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/igo
dc.subjectCHANGE MANAGEMENT
dc.subjectPOLITICAL ECONOMY
dc.subjectCONTEXT
dc.subjectPUBLIC FINANCE MANAGEMENT
dc.subjectFMIS
dc.titleChange Management That Worksen
dc.title.subtitleMaking Impacts in Challenging Environmentsen
dc.typeWorking Paperen
dc.typeDocument de travailfr
dc.typeDocumento de trabajoes
dspace.entity.typePublication
okr.crossref.titleChange Management That Works: Making Impacts in Challenging Environments
okr.date.disclosure2017-12-06
okr.doctypePublications & Research
okr.doctypePublications & Research::Policy Research Working Paper
okr.docurlhttp://documents.worldbank.org/curated/en/965071512568885187/Change-management-that-works-making-impacts-in-challenging-environments
okr.guid965071512568885187
okr.identifier.doi10.1596/1813-9450-8265
okr.identifier.doihttps://doi.org/10.1596/1813-9450-8265
okr.identifier.externaldocumentum090224b0853f31da_1_0
okr.identifier.internaldocumentum29249536
okr.identifier.reportWPS8265
okr.importedtrueen
okr.language.supporteden
okr.pdfurlhttp://documents.worldbank.org/curated/en/965071512568885187/pdf/WPS8265.pdfen
okr.region.administrativeEast Asia and Pacific
okr.region.countryCambodia
okr.region.countryIndonesia
okr.statistics.combined3448
okr.statistics.dr965071512568885187
okr.statistics.drstats2501
okr.topicPublic Sector Development::Public Sector Management and Reform
okr.topicGovernance::National Governance
okr.topicGovernance::Political Systems and Analysis
okr.topicMacroeconomics and Economic Growth::Development Economics & Aid Effectiveness
okr.topicMacroeconomics and Economic Growth::Political Economy
okr.unitGovernance Global Practice Group
relation.isSeriesOfPublication26e071dc-b0bf-409c-b982-df2970295c87
relation.isSeriesOfPublication.latestForDiscovery26e071dc-b0bf-409c-b982-df2970295c87
Files
Original bundle
Now showing 1 - 2 of 2
Thumbnail Image
Name:
WPS8265.pdf
Size:
942.89 KB
Format:
Adobe Portable Document Format
Download
No Thumbnail Available
Name:
WPS8265.txt
Size:
134.56 KB
Format:
Plain Text
Download
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.71 KB
Format:
Plain Text
Description:
Download
Collections
Policy Research Working Papers