Publication: Linking Service Delivery Processes and Outcomes in Rural Sanitation : Findings from 56 Districts in India
Date
2013-01
ISSN
Published
2013-01
Author(s)
World Bank
Abstract
The year 2012 marked the close of the
Government of India's (GoI's) Total Sanitation
Campaign (TSC). The program was started in 1999 to achieve
universal rural sanitation coverage. Although rural
sanitation coverage has increased during TSC, progress still
falls short of the program goal of universal coverage. The
objectives of this assessment are to: provide GoI with an
overview of the range of service delivery processes adopted
by different districts across states and their relative
performance in terms of outcomes; identify which service
delivery processes are linked to better (or worse)
performance; and identify where the key bottlenecks are to
achieving or sustaining outcomes. In the first round of this
assessment undertaken in 2010, six service delivery
processes were identified as being critical for achieving
sustainable rural sanitation outcomes at scale. In this
second round, the number of processes assessed was increased
to nine and grouped into three thematic components
corresponding to the three stages in which the districts
implement the program: catalyzing, implementing, and
sustaining. Once this is in place, program implementation
needs to focus on aligning operations to facilitate
achievement of outcomes. Finally, the outcomes achieved must
be sustained to achieve downstream impacts such as
improvements in health and quality of life.
Link to Data Set
Citation
“World Bank. 2013. Linking Service Delivery Processes and Outcomes in Rural Sanitation : Findings from 56 Districts in India. Water and sanitation program;. © Washington, DC. http://hdl.handle.net/10986/16545 License: CC BY-NC-ND 3.0 IGO.”