Publication:
The Pulse of Public Opinion: Using Twitter Data to Analyze Public Perception of Reform in El Salvador

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dc.contributor.authorSeabold, Skipper
dc.contributor.authorRutherford, Alex
dc.contributor.authorDe Backer, Olivia
dc.contributor.authorCoppola, Andrea
dc.date.accessioned2015-09-23T15:51:01Z
dc.date.available2015-09-23T15:51:01Z
dc.date.issued2015-08
dc.description.abstractThis study uses Twitter data to provide a more nuanced understanding of the public reaction to the 2011 reform to the propane gas subsidy in El Salvador. By soliciting a small sample of manually tagged tweets, the study identifies the subject matter and sentiment of all tweets during six one-month periods over three years that concern the subsidy reform. The paper shows that such an analysis using Twitter data can provide a useful complement to existing household survey data and even potentially replace survey data if none were available. The finding show that when people tweet about the subsidy, they almost always do so in a negative manner; and there is a decline in discussion of topics about the reform subsidy, which coincides with increase in support for the subsidy as reported elsewhere. Therefore, the study concludes that decreasing discussion of the subsidy reform indicates an increase in support for the reform. In addition, the gas distributor strikes of May 2011 may have contributed to public perception of the reform more than previously acknowledged. This study is used as an opportunity to provide methodological guidance for researchers who wish to undertake similar studies, documenting the steps in the analysis pipeline with detail and noting the challenges inherent in obtaining data, classification, and inference.en
dc.identifierhttp://documents.worldbank.org/curated/en/2015/08/24925779/pulse-public-opinion-using-twitter-data-analyze-public-perception-reform-el-salvador
dc.identifier.doi10.1596/1813-9450-7399
dc.identifier.urihttps://hdl.handle.net/10986/22656
dc.languageEnglish
dc.language.isoen_US
dc.publisherWorld Bank, Washington, DC
dc.relation.ispartofseriesPolicy Research Working Paper;No. 7399
dc.rightsCC BY 3.0 IGO
dc.rights.holderWorld Bank
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/igo/
dc.subjectINFERENCE
dc.subjectDISCUSSION
dc.subjectPRESENTATIONS
dc.subjectE-MAIL
dc.subjectPUBLIC PERCEPTION
dc.subjectSEARCH
dc.subjectTAXONOMY
dc.subjectABBREVIATIONS
dc.subjectSPEAKING
dc.subjectINTELLIGENCE
dc.subjectINFORMATION
dc.subjectTREND
dc.subjectMONITORING
dc.subjectCONTENTS
dc.subjectIMAGE
dc.subjectINFORMATION SHARING
dc.subjectRESEARCHER
dc.subjectCONTENT
dc.subjectSUBSIDY
dc.subjectHUMAN INTELLIGENCE
dc.subjectPRICE
dc.subjectTIME PERIOD
dc.subjectLANGUAGE
dc.subjectCOMPUTER
dc.subjectCLASSIFYING
dc.subjectOPEN ACCESS
dc.subjectIDEA
dc.subjectCOMPLEXITY
dc.subjectINSTITUTIONS
dc.subjectQUERY
dc.subjectTIME PERIODS
dc.subjectLINK
dc.subjectDATA
dc.subjectTRAINING
dc.subjectDOCUMENT
dc.subjectLABELING
dc.subjectTRANSPORT
dc.subjectNUMBERS
dc.subjectDOMAIN
dc.subjectMOBILITY
dc.subjectCLUSTERING
dc.subjectSITE
dc.subjectIDEAS
dc.subjectEXPERTS
dc.subjectCASES
dc.subjectDOCUMENTS
dc.subjectTRUE
dc.subjectWEB
dc.subjectLINKS
dc.subjectLEARNING
dc.subjectRESEARCH
dc.subjectPROCESS
dc.subjectPRACTICE
dc.subjectCLASSIFICATION
dc.subjectMACHINE LEARNING
dc.subjectINSIGHTS
dc.subjectLIBRARY
dc.subjectSUBSIDIES
dc.subjectARCHIVE
dc.subjectTRANSLATING
dc.subjectTRANSACTIONS
dc.subjectUSERS
dc.subjectBUS
dc.subjectPOINT OF SALE
dc.subjectWORLD WIDE WEB
dc.subjectSEARCH QUERY
dc.subjectEXTRACTING
dc.subjectDRIVING
dc.subjectPUBLIC OPINION
dc.subjectPOLICIES
dc.subjectPUBLIC PERCEPTIONS
dc.subjectDISCUSSIONS
dc.subjectRESULTS
dc.subjectMETRICS
dc.subjectHEURISTICS
dc.subjectGPS
dc.subjectELECTRICITY
dc.subjectCUSTOM
dc.subjectNETWORKS
dc.subjectPROCESSES
dc.subjectTEXT
dc.subjectUSER INTERFACE
dc.subjectLABELS
dc.subjectRESEARCHERS
dc.subjectFUEL SHORTAGES
dc.subjectLITERATURE
dc.subjectSOCIAL SCIENCE
dc.subjectDECISION MAKING
dc.subjectURL
dc.subjectSIGNALS
dc.subjectIMAGES
dc.subjectCASE
dc.subjectMEDIA
dc.subjectGENERAL PUBLIC
dc.subjectCAR
dc.subjectRESULT
dc.subjectCONCEPT
dc.subjectACRONYMS
dc.subjectUNDERSTANDING
dc.subjectCONFERENCES
dc.subjectBUSINESSES
dc.subjectLOGICAL RULES
dc.subjectGENERALIZATION
dc.subjectPERFORMANCE
dc.subjectFUEL
dc.subjectINSTITUTION
dc.subjectMAIL
dc.subjectSTANDARD
dc.subjectVOCABULARY
dc.subjectTAGGING
dc.subjectRESEARCH METHODS
dc.subjectUNICODE
dc.subjectINTERFACE
dc.subjectCONCEPTS
dc.subjectVARIETY
dc.subjectDATABASE
dc.subjectTARGET
dc.subjectPRICES
dc.subjectUSES
dc.subjectHTML
dc.subjectUSER
dc.titleThe Pulse of Public Opinionen
dc.title.subtitleUsing Twitter Data to Analyze Public Perception of Reform in El Salvadoren
dc.typeWorking Paperen
dc.typeDocument de travailfr
dc.typeDocumento de trabajoes
dspace.entity.typePublication
okr.crossref.titleThe Pulse of Public Opinion: Using Twitter Data to Analyze Public Perception of Reform in El Salvador
okr.date.disclosure2015-08-19
okr.date.doiregistration2025-04-10T10:56:55.606959Z
okr.doctypePublications & Research
okr.doctypePublications & Research::Policy Research Working Paper
okr.docurlhttp://documents.worldbank.org/curated/en/2015/08/24925779/pulse-public-opinion-using-twitter-data-analyze-public-perception-reform-el-salvador
okr.globalpracticeMacroeconomics and Fiscal Management
okr.guid967471468178759590
okr.identifier.doi10.1596/1813-9450-7399
okr.identifier.externaldocumentum090224b083081048_1_0
okr.identifier.internaldocumentum24925779
okr.identifier.reportWPS7399
okr.language.supporteden
okr.pdfurlhttp://www-wds.worldbank.org/external/default/WDSContentServer/WDSP/IB/2015/08/19/090224b083081048/1_0/Rendered/PDF/The0pulse0of0p0eform0in0El0Salvador.pdfen
okr.region.countryEl Salvador
okr.topicGovernance::E-Government
okr.topicInformation and Communication Technologies::Information Technology
okr.topicMacroeconomics and Economic Growth::Economic Theory & Research
okr.topicMacroeconomics and Economic Growth::Political Economy
okr.topicSocial Development::Civil Society
okr.unitMacroeconomics and Fiscal Management Global Practice Group
relation.isSeriesOfPublication26e071dc-b0bf-409c-b982-df2970295c87
relation.isSeriesOfPublication.latestForDiscovery26e071dc-b0bf-409c-b982-df2970295c87
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