Publication: Task Managers' ICT Toolkit : Good Practice for Planning, Delivering, and Sustaining ICT Products
The toolkit is made up of two parts. In part 1, a route map is aimed at raising awareness. It attempts to give direction by helping to categorize information and communication technologies (ICT) components in terms of complexity and walks through the different stages of preparation, implementation, and supervision. In part 2, the toolkit goes into greater detail. It is intended that this second part would: For task managers and task teams provide a summary of the various disciplines relevant to the conceptualization, planning, delivery, and sustainability of ICT-based products; for project implementation units provide guidelines that will help them better prepare for and monitor ICT components; for borrowers and beneficiaries provide a primer on good practice; and for expert implementers provide orientation and nomenclature, and an aide-memoire for the formulation of project plans, expanding the focus beyond mere technology. The information contained here pertains to complex ICT components which may require tailored information systems, have a wide impact, have several subcomponents, have a significant management dimension, have relatively high financial worth, or are important to the success of the loan.
“World Bank. 2012. Task Managers' ICT Toolkit : Good Practice for Planning, Delivering, and Sustaining ICT Products. © Washington, DC. http://openknowledge.worldbank.org/entities/publication/256335f3-0e80-5464-af77-93ecb8d8e46c License: CC BY 3.0 IGO.”