Publication:
Why Banks in Emerging Markets Are Increasingly Providing Non-financial Services to Small and Medium Enterprises

dc.contributor.authorInternational Finance Corporation
dc.date.accessioned2017-06-13T20:21:30Z
dc.date.available2017-06-13T20:21:30Z
dc.date.issued2012
dc.description.abstractBanks in emerging markets are increasingly providing non-financial services to their SME clients, typically consisting of information sharing, training and consultancy. This study, published by IFC in partnership with the Austrian Government, is the first to explore reasons behind this trend, finding that banks' key motivations include attracting and retaining customers, and strengthening portfolio quality. The report consists of an overview followed by case studies of three banks, namely Türk Ekonomi Bankasý (TEB), Standard Chartered Bank (SCB), and ICICI Bank. It is estimated that there are 365 to 445 million formal and informal micro, small, and medium enterprises, with a subset of 25 to 35 million formal SMEs, in the developing world. Of these, 70 percent do not use external financing from financial institutions, although they are in need of it. Approximately 85 percent suffer from credit constraints.en
dc.identifierhttp://documents.worldbank.org/curated/en/988801468163454790/Why-banks-in-emerging-markets-are-increasingly-providing-non-financial-services-to-small-and-medium-enterprises
dc.identifier.doi10.1596/27115
dc.identifier.urihttps://hdl.handle.net/10986/27115
dc.languageEnglish
dc.language.isoen_US
dc.publisherWashington, DC
dc.rightsCC BY-NC-ND 3.0 IGO
dc.rights.holderInternational Finance Corporation
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/3.0/igo
dc.subjectACCESS TO FINANCE
dc.subjectACCESS TO FINANCIAL SERVICES
dc.subjectACCESS TO INFORMATION
dc.subjectACCOUNTING
dc.subjectAFFILIATES
dc.subjectASSISTANCE TO BUSINESSES
dc.subjectAUDITING
dc.subjectB2B
dc.subjectBALANCE SHEET
dc.subjectBANK ACCESS
dc.subjectBANK ACCOUNT
dc.subjectBANK ASSETS
dc.subjectBANK BRANCHES
dc.subjectBANK COMPETITION
dc.subjectBANK FINANCING
dc.subjectBANK LENDING
dc.subjectBANK LOAN
dc.subjectBANK LOANS
dc.subjectBANK MANAGEMENT
dc.subjectBANK OFFICIALS
dc.subjectBANK SERVICES
dc.subjectBANKING INDUSTRY
dc.subjectBANKING SECTOR
dc.subjectBANKING SERVICES
dc.subjectBANKS
dc.subjectBEST PRACTICES
dc.subjectBUSINESS ADVICE
dc.subjectBUSINESS ADVISORY
dc.subjectBUSINESS ASSESSMENT
dc.subjectBUSINESS ASSESSMENTS
dc.subjectBUSINESS CENTER
dc.subjectBUSINESS CENTERS
dc.subjectBUSINESS DEVELOPMENT
dc.subjectBUSINESS EDUCATION
dc.subjectBUSINESS ENVIRONMENT
dc.subjectBUSINESS IDEA
dc.subjectBUSINESS MANAGEMENT
dc.subjectBUSINESS MENTORS
dc.subjectBUSINESS MODEL
dc.subjectBUSINESS MODELS
dc.subjectBUSINESS NEEDS
dc.subjectBUSINESS OPERATIONS
dc.subjectBUSINESS OWNERS
dc.subjectBUSINESS PARTNERS
dc.subjectBUSINESS PERFORMANCE
dc.subjectBUSINESS PLAN
dc.subjectBUSINESS PLANNING
dc.subjectBUSINESS PLANS
dc.subjectBUSINESS PROBLEMS
dc.subjectBUSINESS RELATIONSHIPS
dc.subjectBUSINESS RESOURCES
dc.subjectBUSINESS SERVICE
dc.subjectBUSINESS SOFTWARE
dc.subjectBUSINESS STARTUP
dc.subjectBUSINESS STRATEGY
dc.subjectBUSINESS TOOLS
dc.subjectBUSINESS TRAINING
dc.subjectBUSINESS-TO-BUSINESS
dc.subjectCALL CENTER
dc.subjectCAPACITY BUILDING
dc.subjectCAPACITY-BUILDING
dc.subjectCASH FLOW
dc.subjectCASH MANAGEMENT
dc.subjectCERTIFICATE
dc.subjectCOLLATERAL
dc.subjectCOMMERCIAL BANKS
dc.subjectCOMPETITIVE ADVANTAGE
dc.subjectCOMPETITIVENESS
dc.subjectCONSULTING SERVICE
dc.subjectCONSULTING SERVICES
dc.subjectCORPORATE BANKING
dc.subjectCORPORATION
dc.subjectCOST-SHARING
dc.subjectCREDIT CONSTRAINTS
dc.subjectCREDIT CONTROL
dc.subjectCREDIT GAP
dc.subjectCREDIT REPORTS
dc.subjectCREDIT RISK
dc.subjectCREDIT-SCORING
dc.subjectCREDITS
dc.subjectCUSTOMER BASE
dc.subjectCUSTOMER LOYALTY
dc.subjectCUSTOMER SERVICE
dc.subjectDATA ANALYSIS
dc.subjectDAY-TO-DAY MANAGEMENT
dc.subjectDELINQUENCY RATE
dc.subjectDELINQUENCY RATES
dc.subjectDEVELOPMENT BANK
dc.subjectECONOMIC DEVELOPMENT
dc.subjectELECTRONIC MEDIA
dc.subjectEMERGING MARKETS
dc.subjectEMPLOYEE
dc.subjectEMPOWERMENT
dc.subjectENTERPRISE RESOURCE PLANNING
dc.subjectENTERPRISE SECTOR
dc.subjectENTREPRENEURS
dc.subjectENTREPRENEURSHIP
dc.subjectENTRY BARRIERS
dc.subjectEXTERNAL FINANCING
dc.subjectFACTORING
dc.subjectFARMER
dc.subjectFINANCIAL ANALYSIS
dc.subjectFINANCIAL INSTITUTION
dc.subjectFINANCIAL INSTITUTIONS
dc.subjectFINANCIAL MANAGEMENT
dc.subjectFINANCIAL NEEDS
dc.subjectFINANCIAL PRODUCTS
dc.subjectFINANCIAL RESOURCES
dc.subjectFINANCIAL SERVICE
dc.subjectFINANCIAL SERVICES
dc.subjectFINANCIAL SKILLS
dc.subjectFINANCIAL SUPPORT
dc.subjectFINANCIAL SUSTAINABILITY
dc.subjectFINANCIAL TOOL
dc.subjectFINANCIAL TOOLS
dc.subjectFINANCING NEEDS
dc.subjectFIRMS
dc.subjectFOREIGN TRADE
dc.subjectGENDER
dc.subjectGEOGRAPHIC REGION
dc.subjectGEOGRAPHIC REGIONS
dc.subjectGLOBAL MARKETS
dc.subjectGROWTH STRATEGIES
dc.subjectHUMAN RESOURCES
dc.subjectIMAGE
dc.subjectIMMEDIATE ACCESS
dc.subjectINFORMATION ASYMMETRY
dc.subjectINFORMATION DISSEMINATION
dc.subjectINFORMATION SERVICES
dc.subjectINFORMATION SHARING
dc.subjectINFORMATION TECHNOLOGY
dc.subjectINSURANCE
dc.subjectINTEREST RATES
dc.subjectINTERNATIONAL BANKS
dc.subjectINTERNATIONAL FINANCE
dc.subjectKEY CHALLENGES
dc.subjectLEGISLATION
dc.subjectLIMITED ACCESS
dc.subjectLOAN APPLICANTS
dc.subjectLOAN APPLICATIONS
dc.subjectLOAN DELINQUENCY
dc.subjectLOAN GUARANTEES
dc.subjectLOAN REQUEST
dc.subjectLOCAL GOVERNMENT
dc.subjectMANAGEMENT INFORMATION SYSTEMS
dc.subjectMANUFACTURING
dc.subjectMARKET DEMAND
dc.subjectMARKET DEMANDS
dc.subjectMARKET INFORMATION
dc.subjectMARKET OPPORTUNITIES
dc.subjectMARKET OPPORTUNITY
dc.subjectMARKET PRICES
dc.subjectMARKET RESEARCH
dc.subjectMARKETING
dc.subjectMEDIUM ENTERPRISE
dc.subjectMEDIUM ENTERPRISES
dc.subjectMICRO BUSINESS
dc.subjectMICROFINANCE
dc.subjectMICROFINANCE INSTITUTIONS
dc.subjectMUTUAL FUNDS
dc.subjectNATIONAL BANK
dc.subjectNETWORKING OPPORTUNITIES
dc.subjectNEW BUSINESS
dc.subjectNEW MARKET
dc.subjectNEWSLETTERS
dc.subjectONLINE BUSINESS
dc.subjectOPERATIONAL COSTS
dc.subjectOUTREACH
dc.subjectPHONE
dc.subjectPHONE LINE
dc.subjectPOOR ACCESS
dc.subjectPRIVATE BANKING
dc.subjectPRIVATE SECTOR
dc.subjectPRODUCT DESIGN
dc.subjectPRODUCT DEVELOPMENT
dc.subjectPRODUCTION CAPACITY
dc.subjectPRODUCTIVITY
dc.subjectPROFITABILITY
dc.subjectPUBLIC BANK
dc.subjectPURCHASING POWER
dc.subjectREPAYMENT
dc.subjectRESULT
dc.subjectRESULTS
dc.subjectRETENTION
dc.subjectRETURN ON INVESTMENT
dc.subjectRISK MANAGEMENT
dc.subjectSELF-HELP
dc.subjectSERVICE PROVIDERS
dc.subjectSMALL BANKS
dc.subjectSMALL BUSINESS
dc.subjectSMALL BUSINESS BANKING
dc.subjectSMALL BUSINESSES
dc.subjectSME
dc.subjectSME CLIENT
dc.subjectSME CLIENTS
dc.subjectSOCIAL RESPONSIBILITY
dc.subjectSPREADSHEETS
dc.subjectSTART-UP
dc.subjectSUPPLIERS
dc.subjectSUPPLY CHAIN
dc.subjectSUPPORT FOR WOMEN
dc.subjectTAX CODE
dc.subjectTAX LEGISLATION
dc.subjectTAXATION
dc.subjectTECHNICAL ASSISTANCE
dc.subjectTECHNICAL KNOWLEDGE
dc.subjectTELECOMMUNICATIONS
dc.subjectTELEPHONE
dc.subjectTELEVISION
dc.subjectTIME DEPOSITS
dc.subjectTIME PERIOD
dc.subjectTRAINING CENTERS
dc.subjectTRAINING COURSES
dc.subjectTRANSACTION
dc.subjectTRANSACTION COSTS
dc.subjectTREASURY BILLS
dc.subjectUSERS
dc.subjectUSES
dc.subjectVIDEO
dc.subjectVIDEOS
dc.subjectWEB
dc.subjectWEB PORTAL
dc.subjectWEB SITE
dc.subjectWEB SITES
dc.subjectWHITE PAPERS
dc.subjectWOMEN BUSINESS OWNERS
dc.subjectWOMEN ENTREPRENEURS
dc.subjectWOMEN IN BUSINESS
dc.subjectWORKING CAPITAL
dc.titleWhy Banks in Emerging Markets Are Increasingly Providing Non-financial Services to Small and Medium Enterprisesen
dc.typeWorking Paperen
dc.typeDocument de travailfr
dc.typeDocumento de trabajoes
dspace.entity.typePublication
okr.crossref.titleWhy Banks in Emerging Markets Are Increasingly Providing Non-financial Services to Small and Medium Enterprises
okr.date.disclosure2012-07-23
okr.date.doiregistration2025-05-05T11:27:22.548176Z
okr.doctypePublications & Research::Working Paper
okr.doctypePublications & Research
okr.docurlhttp://documents.worldbank.org/curated/en/988801468163454790/Why-banks-in-emerging-markets-are-increasingly-providing-non-financial-services-to-small-and-medium-enterprises
okr.guid988801468163454790
okr.identifier.externaldocumentum000333037_20120723010805
okr.identifier.internaldocumentum16528332
okr.identifier.report71316
okr.importedtrue
okr.language.supporteden
okr.pdfurlhttp://documents.worldbank.org/curated/en/988801468163454790/pdf/713160WP0Box370ices0Report053112010.pdfen
okr.topicFinance and Financial Sector Development::Access to Finance
okr.topicFinance and Financial Sector Development::Banks & Banking Reform
okr.topicFinance and Financial Sector Development::Microfinance
okr.topicFinance and Financial Sector Development::Finance and Development
okr.topicPrivate Sector Development::Emerging Markets
okr.topicPrivate Sector Development::Small and Medium Size Enterprises
okr.unitSustainability Knowledge Learning (CRKSK)
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