Publication: Digital Skills: Frameworks and Programs
Loading...
Published
2020-04
ISSN
Date
2021-02-01
Author(s)
Miyamoto, Koji
Editor(s)
Abstract
Digital skills constitute one of the five foundational pillars of the Digital Economy for Africa (DE4A) initiative, launched by the World Bank, and are needed to mobilize digital innovations to transform economies, societies and governments in Africa. The other foundational pillars are digital infrastructure, digital platforms, digital financial services and digital entrepreneurship. African economies require both a digitally competent workforce as well as digitally literate citizens who could reap the benefits that the digital society brings. This paper presents a framework for digital skills, based on a review of international frameworks. It discusses the demand and supply of digital skills as well as a mapping with formal education programs at different levels of the system that could produce these skills. It also gives examples of programs outside of formal education programs that could be used for imparting skills training. Finally, it suggests indicators that could be used to better measure progress towards the objectives of the DE4A initiative.
Link to Data Set
Citation
“Miyamoto, Koji; Bashir, Sajitha. 2020. Digital Skills: Frameworks and Programs. © World Bank. http://hdl.handle.net/10986/35080 License: CC BY 3.0 IGO.”
Associated URLs
Associated content
Other publications in this report series
Journal
Journal Volume
Journal Issue
Collections
Related items
Showing items related by metadata.
Publication Skill Use, Skill Deficits, and Firm Performance in Formal Sector Enterprises(World Bank, Washington, DC, 2016-05)Inadequacies in Tanzania's education and training systems compromise the quality of workforce skills, giving rise to skill shortages, and constraining the operations and growth of formal sector firms in the country. This study addressed these concerns using data from a unique Enterprise Skills Survey that asked Tanzanian employers about the education, training, and occupational mix of their workforce, the skill gaps in cognitive, noncognitive, and job-specific competencies affecting their operations, and the strategies they are using to overcome these skill gaps. The study investigates the consequences for firm productivity of employers' choices about their optimal skills mix, and their strategies to mitigate shortfalls in skills supply. Compared with noninnovators and firms primarily serving the domestic market, exporters and innovators face greater skill demand and suffer from skill shortages that are more likely to constrain their operations in such areas as quality assurance, use of new technology, and introducing new products and services. In analyzing firm performance and its relation to skill mix, the study found that firms with higher shares of tertiary-educated workers are more productive; it found no impact, however, from secondary education and technical vocational education and training qualifications, possibly reflecting the universally acknowledged poor quality of secondary education in Tanzania. Employers use a range of strategies to address skill deficiencies, from hiring new workers, to training current workers in-house or externally, using high-skill expatriate workers, or outsourcing professional services. Almost all were associated with higher labor productivity. The exception, employer provided in-house training, had no measurable impact on productivity.Publication The Imperative of Skills Development for the Structural Transformation of Sub-Saharan Africa(World Bank, Washington, DC, 2015-05)This paper proposes three ways in which China and the World Bank could collaborate in the area of skills development in Africa, building on the experience of both and recent efforts at collaboration. First, under the PASET initiative, China and the World Bank could undertake joint analytical work to assess the skills needs for different sectors in individual countries, continue the benchmarking of African universities piloted with Shanghai Jiao Tong University, share the development experience of China through targeted learning visits, and share experiences in skills development through regional forums. Second, China could support the regional initiatives of the PASET such as the establishment of the Regional Scholarship Fund for postgraduate studies in applied sciences, engineering and technology; the proposed regional TVET centres of excellence; and co-financing of the regional Africa Centres of Excellence project, currently financed by the World Bank. This would supplement China’s on-going investments, which could also benefit from the experience of well-designed programs with strong monitoring and evaluation. Third, China could co-finance country-level projects which are being prepared with World Bank assistance, focusing on technical/vocational and higher education. This will enable Chinese Ministries and institutions to learn from the experience of the World Bank and contribute to the development of the education and training system in Sub-Saharan African countries, while also contributing China’s experience in a concrete fashion.Publication The Converging Technology Revolution and Human Capital(Washington, DC: World Bank, 2021-09-08)South Asia is heavily impacted by the devastating loss of lives and human capital from the COVID-19 pandemic and the converging technology revolution sweeping the globe. The Converging Technology Revolution and Human Capital: Potential and Implications for South Asia looks at how the region could capitalize on these technologies to accelerate its development of human capital and promote adaptability and resilience to future shocks. The convergence of technological breakthroughs spanning biotechnology, nanotechnology, information technology, and cognitive science is driven by artificial intelligence, data flows, computing power, and connectivity. These breakthroughs can improve service delivery, productivity, and innovation, but they can also exacerbate inequalities and eliminate people’s agency and empowerment. This report analyzes these trends in the region, offering a comprehensive agenda to exploit the opportunities offered by converging technologies while minimizing the risks to vulnerable populations. It proposes strategies for building public sector capacity and promoting data and technology governance frameworks in a rapidly evolving technology landscape.Publication Fostering a Digitally Inclusive Aging Society in China : The Potential of Public Libraries(Washington, DC, 2014-07-08)The World Bank has been supporting this policythrough theprogram China Rural Information and Communications: Technical Assistance on Design and Impact Evaluation, which aims to support the government make decisions about potential scaling up of innovative ICT pilot projects and to generate and disseminate knowledge about the impacts of ICT in rural China. Three activities were undertakenwith a focus on a trio of provinces (Guizhou, Jilin, and Shandong): (a) a demand survey to assess rural ICT access and attitudes; (b) a library study including scoping the status of ICT use in rural libraries; and (c) a limited impact evaluation to examine how ICT interventions have affected rural users.Publication Formulating Policies to Address the Gender Digital Skills Divide in Sub-Saharan Africa(Washington, DC: World Bank, 2025-08-20)The rapid expansion of the digital economy in Sub-Saharan Africa (SSA) presents opportunities and challenges in addressing the gender digital skills divide. This report analyzes comprehensive, gender responsive policy approaches to bridge this gender divide and promote equitable access to digital skills and STEM education for girls and women. Drawing on global and regional case studies, this paper emphasizes the importance of integrating digital literacy into early education, promoting inclusive STEM participation, and supporting women’s transition into the labor market through targeted interventions such as scholarships, mentorship, vocational training, and entrepreneurship programs. The report also underscores the need for reforms that dismantle gender biases in curricula, improve access to digital infrastructure, and foster inclusive learning environments. It also highlights the role of public-private partnerships and community-based initiatives in scaling impact. The proposed policies aim to enhance girls and women economic empowerment, increase their participation in the digital economy, and contribute to inclusive and sustainable development across SSA.
Users also downloaded
Showing related downloaded files
Publication Global Economic Prospects, January 2025(Washington, DC: World Bank, 2025-01-16)Global growth is expected to hold steady at 2.7 percent in 2025-26. However, the global economy appears to be settling at a low growth rate that will be insufficient to foster sustained economic development—with the possibility of further headwinds from heightened policy uncertainty and adverse trade policy shifts, geopolitical tensions, persistent inflation, and climate-related natural disasters. Against this backdrop, emerging market and developing economies are set to enter the second quarter of the twenty-first century with per capita incomes on a trajectory that implies substantially slower catch-up toward advanced-economy living standards than they previously experienced. Without course corrections, most low-income countries are unlikely to graduate to middle-income status by the middle of the century. Policy action at both global and national levels is needed to foster a more favorable external environment, enhance macroeconomic stability, reduce structural constraints, address the effects of climate change, and thus accelerate long-term growth and development.Publication The Container Port Performance Index 2023(Washington, DC: World Bank, 2024-07-18)The Container Port Performance Index (CPPI) measures the time container ships spend in port, making it an important point of reference for stakeholders in the global economy. These stakeholders include port authorities and operators, national governments, supranational organizations, development agencies, and other public and private players in trade and logistics. The index highlights where vessel time in container ports could be improved. Streamlining these processes would benefit all parties involved, including shipping lines, national governments, and consumers. This fourth edition of the CPPI relies on data from 405 container ports with at least 24 container ship port calls in the calendar year 2023. As in earlier editions of the CPPI, the ranking employs two different methodological approaches: an administrative (technical) approach and a statistical approach (using matrix factorization). Combining these two approaches ensures that the overall ranking of container ports reflects actual port performance as closely as possible while also being statistically robust. The CPPI methodology assesses the sequential steps of a container ship port call. ‘Total port hours’ refers to the total time elapsed from the moment a ship arrives at the port until the vessel leaves the berth after completing its cargo operations. The CPPI uses time as an indicator because time is very important to shipping lines, ports, and the entire logistics chain. However, time, as captured by the CPPI, is not the only way to measure port efficiency, so it does not tell the entire story of a port’s performance. Factors that can influence the time vessels spend in ports can be location-specific and under the port’s control (endogenous) or external and beyond the control of the port (exogenous). The CPPI measures time spent in container ports, strictly based on quantitative data only, which do not reveal the underlying factors or root causes of extended port times. A detailed port-specific diagnostic would be required to assess the contribution of underlying factors to the time a vessel spends in port. A very low ranking or a significant change in ranking may warrant special attention, for which the World Bank generally recommends a detailed diagnostic.Publication Digital Progress and Trends Report 2023(Washington, DC: World Bank, 2024-03-05)Digitalization is the transformational opportunity of our time. The digital sector has become a powerhouse of innovation, economic growth, and job creation. Value added in the IT services sector grew at 8 percent annually during 2000–22, nearly twice as fast as the global economy. Employment growth in IT services reached 7 percent annually, six times higher than total employment growth. The diffusion and adoption of digital technologies are just as critical as their invention. Digital uptake has accelerated since the COVID-19 pandemic, with 1.5 billion new internet users added from 2018 to 2022. The share of firms investing in digital solutions around the world has more than doubled from 2020 to 2022. Low-income countries, vulnerable populations, and small firms, however, have been falling behind, while transformative digital innovations such as artificial intelligence (AI) have been accelerating in higher-income countries. Although more than 90 percent of the population in high-income countries was online in 2022, only one in four people in low-income countries used the internet, and the speed of their connection was typically only a small fraction of that in wealthier countries. As businesses in technologically advanced countries integrate generative AI into their products and services, less than half of the businesses in many low- and middle-income countries have an internet connection. The growing digital divide is exacerbating the poverty and productivity gaps between richer and poorer economies. The Digital Progress and Trends Report series will track global digitalization progress and highlight policy trends, debates, and implications for low- and middle-income countries. The series adds to the global efforts to study the progress and trends of digitalization in two main ways: · By compiling, curating, and analyzing data from diverse sources to present a comprehensive picture of digitalization in low- and middle-income countries, including in-depth analyses on understudied topics. · By developing insights on policy opportunities, challenges, and debates and reflecting the perspectives of various stakeholders and the World Bank’s operational experiences. This report, the first in the series, aims to inform evidence-based policy making and motivate action among internal and external audiences and stakeholders. The report will bring global attention to high-performing countries that have valuable experience to share as well as to areas where efforts will need to be redoubled.Publication Business Ready 2024(Washington, DC: World Bank, 2024-10-03)Business Ready (B-READY) is a new World Bank Group corporate flagship report that evaluates the business and investment climate worldwide. It replaces and improves upon the Doing Business project. B-READY provides a comprehensive data set and description of the factors that strengthen the private sector, not only by advancing the interests of individual firms but also by elevating the interests of workers, consumers, potential new enterprises, and the natural environment. This 2024 report introduces a new analytical framework that benchmarks economies based on three pillars: Regulatory Framework, Public Services, and Operational Efficiency. The analysis centers on 10 topics essential for private sector development that correspond to various stages of the life cycle of a firm. The report also offers insights into three cross-cutting themes that are relevant for modern economies: digital adoption, environmental sustainability, and gender. B-READY draws on a robust data collection process that includes specially tailored expert questionnaires and firm-level surveys. The 2024 report, which covers 50 economies, serves as the first in a series that will expand in geographical coverage and refine its methodology over time, supporting reform advocacy, policy guidance, and further analysis and research.Publication Global Economic Prospects, June 2025(Washington, DC: World Bank, 2025-06-10)The global economy is facing another substantial headwind, emanating largely from an increase in trade tensions and heightened global policy uncertainty. For emerging market and developing economies (EMDEs), the ability to boost job creation and reduce extreme poverty has declined. Key downside risks include a further escalation of trade barriers and continued policy uncertainty. These challenges are exacerbated by subdued foreign direct investment into EMDEs. Global cooperation is needed to restore a more stable international trade environment and scale up support for vulnerable countries grappling with conflict, debt burdens, and climate change. Domestic policy action is also critical to contain inflation risks and strengthen fiscal resilience. To accelerate job creation and long-term growth, structural reforms must focus on raising institutional quality, attracting private investment, and strengthening human capital and labor markets. Countries in fragile and conflict situations face daunting development challenges that will require tailored domestic policy reforms and well-coordinated multilateral support.