Publication:
IFC Mobile Money Study 2011: Summary Report

dc.contributor.authorInternational Finance Corporation
dc.date.accessioned2015-04-14T22:00:53Z
dc.date.available2015-04-14T22:00:53Z
dc.date.issued2011
dc.description.abstractMobile money (m-money) refers to the use of mobile phones to perform financial and banking functions. However, the technology is far ahead of the infrastructure of financial and technical network service providers needed for an m-money system to function. This study was undertaken to increase the understanding of m-money and to address key issues in scaling up development of m-money services globally. It examines the potential demand for m-money, national regulatory environments, major obstacles, and the requirements of potential service providers and networks to run m-money services as viable businesses. Four countries - Brazil, Nigeria, Sri Lanka, and Thailand - each of which represents a different world region, socioeconomic situation, and financial sector context, were included in the study. The countries were analyzed in terms of m-money business models, money flows and demand, potential user perceptions and behavior, regulations, and agent networks. In each country, an m-money service provider acted as a partner institution. To place these four countries in the wider context of m-money developments, three case studies - Japan, Kenya, and the United States were also examined. The size of potential opportunities for m-money were quantified through demand estimates and compared with estimates in the three reference countries. Chapter one provides an introduction to the study's objectives and context, and explains the definition and positioning of m-money used in this report. Chapter two presents case studies of the prominent m-money countries Kenya and Japan, as well as the United States. Chapter three presents an overview of the four country study findings and analysis. Chapter four describes the m-money business models adopted in each country and the challenges that each country faces. Chapter five concludes by placing each country along an m-money demand curve and explains the impact of this placement on the development of an opportunity for m-money.en
dc.identifierhttp://documents.worldbank.org/curated/en/2011/01/24117659/ifc-mobile-money-study-2011-summary-report
dc.identifier.doi10.1596/21743
dc.identifier.urihttps://hdl.handle.net/10986/21743
dc.languageEnglish
dc.language.isoen_US
dc.publisherWashington, DC
dc.rightsCC BY-NC-ND 3.0 IGO
dc.rights.holderInternational Finance Corporation
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/3.0/igo/
dc.subjectACCOUNT BALANCES
dc.subjectADVERTISEMENTS
dc.subjectATM
dc.subjectAUCTION
dc.subjectB2B
dc.subjectBANK ACCOUNT
dc.subjectBANK ACCOUNTS
dc.subjectBANK SERVICES
dc.subjectBANK TRANSACTIONS
dc.subjectBANKING SYSTEM
dc.subjectBILL PAYMENT
dc.subjectBILL PAYMENTS
dc.subjectBUS
dc.subjectBUSES
dc.subjectBUSINESS DEVELOPMENT
dc.subjectBUSINESS MODEL
dc.subjectBUSINESS MODELS
dc.subjectBUSINESS STRATEGIES
dc.subjectBUSINESS TO BUSINESS
dc.subjectBUSINESS-TO-BUSINESS
dc.subjectBUSINESSES
dc.subjectCAPABILITIES
dc.subjectCAPABILITY
dc.subjectCARD READER
dc.subjectCARRIERS
dc.subjectCASHLESS SOCIETY
dc.subjectCELL PHONES
dc.subjectCENTRAL BANK
dc.subjectCHECKING ACCOUNTS
dc.subjectCOMMERCIAL BANKS
dc.subjectCOMMODITY
dc.subjectCOMMUNICATIONS NETWORK
dc.subjectCOMMUNICATIONS TECHNOLOGY
dc.subjectCOMMUTER TRANSIT
dc.subjectCOMMUTERS
dc.subjectCOMPETITIVENESS
dc.subjectCONSUMERS
dc.subjectCONVENIENT PAYMENT
dc.subjectCOST-BENEFIT
dc.subjectCOST-BENEFIT ANALYSIS
dc.subjectCREDIT CARD
dc.subjectCREDIT CARD COMPANIES
dc.subjectCREDIT CARD COMPANY
dc.subjectCREDIT CARDS
dc.subjectCREDIT INFORMATION
dc.subjectCUSTOMER DEMAND
dc.subjectCUSTOMER LOYALTY
dc.subjectDATA SERVICE
dc.subjectDATA SERVICES
dc.subjectDEBIT CARD
dc.subjectDEBIT CARDS
dc.subjectDEMAND ANALYSIS
dc.subjectDEMAND CURVE
dc.subjectDEMAND CURVES
dc.subjectDEVELOPMENT AGENCY
dc.subjectDIRECT DEBIT
dc.subjectDISTRIBUTION NETWORK
dc.subjectDRIVERS
dc.subjectDRIVING
dc.subjectE-MAIL
dc.subjectE-MAILS
dc.subjectE-MONEY
dc.subjectE-PAYMENT
dc.subjectE-WALLET
dc.subjectEARLY ADOPTERS
dc.subjectECONOMIC DEVELOPMENT
dc.subjectECONOMIES OF SCALE
dc.subjectELECTRICITY
dc.subjectELECTRONIC FORMS
dc.subjectELECTRONIC MONEY
dc.subjectELECTRONIC PAYMENT
dc.subjectELECTRONIC PAYMENTS
dc.subjectELECTRONIC WALLET
dc.subjectEQUIPMENT
dc.subjectEXCHANGE RATE
dc.subjectEXCHANGE RATES
dc.subjectFEDERAL RESERVE BANK
dc.subjectFINANCIAL INFRASTRUCTURE
dc.subjectFINANCIAL INSTITUTIONS
dc.subjectFINANCIAL PRODUCTS
dc.subjectFINANCIAL SECTOR
dc.subjectFINANCIAL SECTOR DEVELOPMENT
dc.subjectFINANCIAL SERVICE
dc.subjectFINANCIAL SERVICE PROVIDERS
dc.subjectFINANCIAL SERVICES
dc.subjectFINANCIAL SYSTEM
dc.subjectFORMS OF PAYMENT
dc.subjectFUND TRANSFER
dc.subjectFUND TRANSFERS
dc.subjectFUNDS TRANSFER
dc.subjectGDP
dc.subjectGDP PER CAPITA
dc.subjectGLOBAL POSITIONING SYSTEM
dc.subjectGOVERNMENT REGULATIONS
dc.subjectGPS
dc.subjectGROSS DOMESTIC PRODUCT
dc.subjectGROWTH RATE
dc.subjectHIGHWAY
dc.subjectHIGHWAY TOLLS
dc.subjectICT
dc.subjectIDENTIFICATION NUMBER
dc.subjectIDENTITY MODULE
dc.subjectIMPLEMENTATION STRATEGIES
dc.subjectINFRASTRUCTURE DEVELOPMENT
dc.subjectINFRASTRUCTURES
dc.subjectINNOVATION
dc.subjectINSTITUTION
dc.subjectINSURANCE
dc.subjectINTERNATIONAL FINANCE
dc.subjectINTERNATIONAL FINANCE CORPORATION
dc.subjectINTERNATIONAL LAW
dc.subjectINTERNET ACCESS
dc.subjectINTEROPERABILITY
dc.subjectJOINT VENTURE
dc.subjectLEGAL STATUS
dc.subjectLICENSE
dc.subjectLICENSE FEES
dc.subjectLICENSES
dc.subjectLONG-DISTANCE
dc.subjectMARKET OPPORTUNITY
dc.subjectMARKET POTENTIAL
dc.subjectMARKET SEGMENT
dc.subjectMARKET SEGMENTS
dc.subjectMARKET SHARE
dc.subjectMARKET SHARES
dc.subjectMARKETING
dc.subjectMARKETING STRATEGY
dc.subjectMASS MARKET
dc.subjectMASS TRANSIT
dc.subjectMATERIAL
dc.subjectMEDIUM ENTERPRISES
dc.subjectMEMORY CHIP
dc.subjectMESSAGING SERVICES
dc.subjectMOBILE APPLICATION
dc.subjectMOBILE BANK
dc.subjectMOBILE BANKING
dc.subjectMOBILE COMMUNICATIONS
dc.subjectMOBILE NETWORK
dc.subjectMOBILE PHONE
dc.subjectMOBILE PHONE ACCESS
dc.subjectMOBILE PHONES
dc.subjectMOBILE SERVICE
dc.subjectMONEY MARKET
dc.subjectMONEY MARKETS
dc.subjectMONEY TRANSFER
dc.subjectMONEY TRANSFERS
dc.subjectMULTIMEDIA
dc.subjectMULTIPLE ACCESS
dc.subjectNETWORK SECURITY
dc.subjectNETWORK SERVICE
dc.subjectNETWORKS
dc.subjectNEW MARKET
dc.subjectNEW TECHNOLOGIES
dc.subjectNICHE MARKET
dc.subjectONLINE BANKING
dc.subjectPACKET RADIO
dc.subjectPACKET RADIO SERVICE
dc.subjectPASSENGER TRIPS
dc.subjectPAYMENT CARD
dc.subjectPAYMENT CARDS
dc.subjectPAYMENT FUNCTIONS
dc.subjectPAYMENT INFRASTRUCTURE
dc.subjectPAYMENT INSTRUMENT
dc.subjectPAYMENT INSTRUMENTS
dc.subjectPAYMENT MECHANISM
dc.subjectPAYMENT MECHANISMS
dc.subjectPAYMENT METHODS
dc.subjectPAYMENT PLATFORM
dc.subjectPAYMENT SERVICE
dc.subjectPAYMENT SERVICES
dc.subjectPAYMENT TRANSACTIONS
dc.subjectPERSONAL BANK ACCOUNT
dc.subjectPERSONAL IDENTIFICATION
dc.subjectPERSONAL IDENTIFICATION NUMBER
dc.subjectPOINT OF SALE
dc.subjectPOPULATION DENSITY
dc.subjectPRIVATE RAILWAYS
dc.subjectPRIVATE SECTOR
dc.subjectPRIVATE VEHICLE
dc.subjectPROJECT MANAGEMENT
dc.subjectPUBLIC TRANSIT
dc.subjectPUBLIC TRANSPORT
dc.subjectPUBLIC TRANSPORT TRIPS
dc.subjectQUERIES
dc.subjectRAILWAY
dc.subjectRAPID TRANSIT
dc.subjectREGULATORY ENVIRONMENT
dc.subjectREGULATORY ENVIRONMENTS
dc.subjectRELIABILITY
dc.subjectRESULT
dc.subjectRETAIL LOCATION
dc.subjectRETAIL PAYMENTS
dc.subjectROAD
dc.subjectSATELLITE
dc.subjectSAVINGS
dc.subjectSAVINGS ACCOUNT
dc.subjectSAVINGS ACCOUNTS
dc.subjectSEARCH
dc.subjectSEARCH ENGINE
dc.subjectSECURITIES
dc.subjectSERVICE PROVIDER
dc.subjectSERVICE PROVIDERS
dc.subjectSTAKEHOLDERS
dc.subjectSTORAGE DEVICE
dc.subjectSUBSCRIBER IDENTITY MODULE
dc.subjectSUPERMARKETS
dc.subjectSUPPLY CHAIN
dc.subjectTECHNICAL COOPERATION
dc.subjectTECHNOLOGICAL SOPHISTICATION
dc.subjectTELECOMMUNICATIONS
dc.subjectTELEPHONE
dc.subjectTRADITIONAL BANKS
dc.subjectTRADITIONAL PAYMENT
dc.subjectTRANSACTION
dc.subjectTRANSACTION VOLUME
dc.subjectTRANSFER OF FUNDS
dc.subjectTRANSIT TRIP
dc.subjectTRANSPORT SECTOR
dc.subjectTRANSPORTATION
dc.subjectTRIPS
dc.subjectUNDERDEVELOPED FINANCIAL INFRASTRUCTURE
dc.subjectUSER
dc.subjectUSER BEHAVIOR
dc.subjectUSERS
dc.subjectVALUE CHAIN
dc.subjectVIDEO
dc.subjectWEB
dc.subjectWEB SITE
dc.subjectWIRELESS APPLICATION
dc.subjectWIRELESS APPLICATION PROTOCOL
dc.titleIFC Mobile Money Study 2011en
dc.title.subtitleSummary Reporten
dc.typeWorking Paperen
dc.typeDocument de travailfr
dc.typeDocumento de trabajoes
dspace.entity.typePublication
okr.date.disclosure2015-03-10
okr.date.doiregistration2025-05-05T12:29:22.674303Z
okr.doctypePublications & Research
okr.doctypePublications & Research::Working Paper
okr.docurlhttp://documents.worldbank.org/curated/en/2011/01/24117659/ifc-mobile-money-study-2011-summary-report
okr.globalpracticeFinance and Markets
okr.guid165981468338373370
okr.identifier.externaldocumentum000442464_20150310155251
okr.identifier.internaldocumentum24117659
okr.identifier.report94735
okr.language.supporteden
okr.pdfurlhttp://www-wds.worldbank.org/external/default/WDSContentServer/WDSP/IB/2015/03/10/000442464_20150310155251/Rendered/PDF/947350WP0Box380eMoneyReport0Summary.pdfen
okr.topicBanks and Banking Reform
okr.topicTransport Economics Policy and Planning
okr.topicEconomic Theory and Research
okr.topicFinance and Financial Sector Development::E-Finance and E-Security
okr.topicPrivate Sector Development::E-Business
okr.topicTransport
okr.topicMacroeconomics and Economic Growth
okr.unitFIG Advisory Service - CLA (CFGA7)
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