International Finance Corporation2015-04-142015-04-142011https://hdl.handle.net/10986/21745Although a number of m-money businesses have emerged around the world, few have reached significant scale. Overall, m-money uptake is limited when contrasted with its apparent promises of reaching the unbanked and underserved, of servicing existing banking clients, and of being a means for a cashless society. This study examines the following in more detail: existing major money flows and the critical mass of low-value, high-volume payment transactions and whether m-money can be used for them (i.e., potential demand); regulatory environment and major obstacles for m-money uptake; business models of partnering institutions; payment behavior of users and nonusers (banked and unbanked), in particular where they receive funds and how they use money, including alternative means; and existing and potential agents networks, their requirements to run m-money as a viable business, and their training needs. This report provides detailed information regarding the five main topics as they relate to Brazil, business models, money flows and demand, potential user perceptions and behavior, regulation, and agent networks.en-USCC BY-NC-ND 3.0 IGOACCESS TO ATMSACCESS TO BANK ACCOUNTSACCESS TO CREDITACCESS TO FINANCEACCESS TO FINANCIAL SERVICESACCOUNT HOLDERSACCOUNTINGADMINISTRATIVE COSTSADVANCED TECHNOLOGYADVISORY SERVICESAFFILIATESAGRICULTURAL ACTIVITIESALTERNATIVE CREDITB2BBALANCE INQUIRYBANK ACCOUNTBANK ACCOUNTSBANK BRANCHBANK BRANCHESBANK CUSTOMERSBANK OF THAILANDBANKING INDUSTRYBANKING SECTORBANKING SERVICESBANKING SYSTEMBANKSBAR CODEBUSINESS DEVELOPMENTBUSINESS MODELBUSINESS MODELSBUSINESS STRATEGIESBUSINESS TO BUSINESSBUSINESS TRANSACTIONSBUSINESS-TO-BUSINESSBUSINESS-TO-EMPLOYEECABLE TVCAPABILITIESCAPABILITYCASH WITHDRAWALCELL PHONESCENTRAL BANK OF SRI LANKACHECKING ACCOUNTCHECKING ACCOUNTSCLEARING HOUSESCOMMERCIAL BANKSCOMMUNICATIONS TECHNOLOGYCONSUMER CREDITCONVENIENT PAYMENTCORRESPONDENT BANKSCREDIT ANALYSISCREDIT CARDCREDIT CARD COMPANIESCREDIT CARDSCREDIT COOPERATIVESCREDIT MARKETCREDIT RATINGCREDIT RATING AGENCYCREDIT SOCIETIESCREDITSCURRENT ACCOUNTSDATA ANALYSISDEBIT CARDDEBIT CARDSDEMAND DEPOSITSDEMAND FOR CREDITDEPOSITDEPOSIT ACCOUNTDEPOSIT INSURANCEDEPOSITSDEVELOPMENT BANKDISTRIBUTION NETWORKE-MONEYE-PAYMENTEARNINGSECONOMIC DEVELOPMENTECONOMIC GROWTHECONOMIES OF SCALEEDUCATIONAL CAMPAIGNSELECTRICITYELECTRONIC COMMERCEELECTRONIC MONEYELECTRONIC PAYMENTELECTRONIC WALLETEMPLOYEEEQUIPMENT PURCHASEEXCHANGE RATEFACILITATIONFAMILIESFAMILY BUSINESSFARMERSFINANCIAL ACCESSFINANCIAL DATAFINANCIAL EDUCATIONFINANCIAL INSTITUTIONSFINANCIAL LITERACYFINANCIAL SERVICEFINANCIAL SYSTEMFIRST CREDITFORMAL ECONOMYFORMAL FINANCIAL SERVICESGENDERHOUSEHOLD INCOMEHOUSEHOLDSICTIDIDENTIFICATION NUMBERIDENTITY MODULEINCOME GROUPINCOME GROUPSINEQUALITYINFLATIONINITIAL CREDITINSTALLMENTINSTALLMENTSINSTITUTIONAL DEVELOPMENTINTEREST RATEINTEREST RATESINTERNATIONAL FINANCEINTERNATIONAL LAWINTEROPERABILITYINVESTMENT OPPORTUNITIESLARGE CITIESLEGISLATIONLENDERLICENSELICENSESLOANLOAN APPLICATIONSLOAN REQUESTSLOTTERIESLOW-INCOME FAMILIESMARKET OPPORTUNITYMARKET SEGMENTMARKET SEGMENTSMARKET SHAREMARKET SHARESMARKETING STRATEGYMASS MARKETMASS TRANSITMATERIALMEDIUM ENTERPRISESMERCHANTMERCHANTSMETROPOLITAN AREASMFIMFISMICROCREDITMICROFINANCEMICROFINANCE INSTITUTIONMICROFINANCE INSTITUTIONSMIGRATIONMINIMUM WAGEMINIMUM WAGESMOBILE ACCESSMOBILE COMMUNICATIONSMOBILE NETWORKMOBILE PHONEMOBILE PHONESMONEY TRANSFERMONEY TRANSFERSMUNICIPALITIESNET SAVINGSNETWORKSNEW BUSINESSNEW COMPANYNEW ENTRANTSNEW TECHNOLOGIESNICHE MARKETNONBANKSOUTREACHOUTSTANDING BALANCESPARTNER BANKPAYMENT CARDPAYMENT CARDSPAYMENT METHODSPAYMENT PROCESSINGPAYMENT SYSTEMPAYMENT TRANSACTIONSPEER REVIEWPENETRATION RATEPENSION FUNDPERSONAL DATAPOINT OF SALEPOINT-OF-SALEPRIVATE INVESTORSPRIVATE SECTORPRIVATE SECTOR BANKPRIVATE SECTOR BANKSPROFITABILITYPROJECT MANAGEMENTPUBLIC TRANSPORTQUERIESRECEIPTREGULAR PAYMENTSREGULATORY ENVIRONMENTREGULATORY FRAMEWORKREGULATORY OVERSIGHTRELIABILITYREMITTANCEREMITTANCESRETAIL BANKINGROAD TOLLSSAVINGSSAVINGS ACCOUNTSSAVINGS BEHAVIORSAVINGS PRODUCTSSAVINGS RATESEARCHSECURITIESSERVICE PROVIDERSERVICE PROVIDERSSMALL BUSINESSESSOCIAL DEVELOPMENTSOCIAL SECURITYSUBSIDIARYSUPERMARKETSSUPPLY CHAINTECHNICAL ASSISTANCETELECOMMUNICATIONSTELECOMMUNICATIONS EQUIPMENTTELEPHONETELEPHONE SERVICETELEVISIONTRANSMISSIONUNEMPLOYMENTUNEMPLOYMENT INSURANCEUNIONURBAN AREASURBANIZATIONUSERUSERSVALUE CHAINVOUCHERSWEBWEB SITEWIRELESS APPLICATION PROTOCOLWorking PaperInternational Finance Corporation10.1596/21745