Telecommunications Management Group, Inc.2014-07-232014-07-232007-11-01https://hdl.handle.net/10986/19017This following report is divided into four chapters, with chapter one containing the introduction. Chapter two reviews the state of ICT-competitiveness in the case study countries, by looking at infrastructure, the legal and regulatory situation, the business environment, and human resources. Chapter three examines the benefits of ICT for the overall economy as well as for facilitating traditional trade and participating in emerging ICT-enabled services trade. It analyzes the case study countries' potential for becoming players in ICT-enabled services. Finally, chapter four identifies the case study countries existing WTO ICT-related commitments, pointing out what changes are necessary to make deeper commitments and hence strengthen credibility as reliable trading partners.en-USCC BY 3.0 IGO3GACCESS TO THE INTERNETACCESSIONADSLANNUAL REPORTSARRANGEMENTSARTICLEARTICLESASPASYMMETRIC DIGITAL SUBSCRIBER LINESBACKBONEBACKBONE NETWORKSBANDWIDTHBANDWIDTH CAPACITYBASICBIBLIOGRAPHYBROADBANDBROADBAND CONNECTIVITYBROADCASTINGBUSINESS ENVIRONMENTBUSINESS MODELBUSINESS PROCESSBUSINESS PROCESS OUTSOURCINGBUSINESS SERVICESBUSINESSESCABLE MODEMCALL CENTERCALL CENTERSCAPITAL INVESTMENTCELLULAR SERVICECOLLABORATIONCOMMUNICATION SERVICESCOMMUNICATION TECHNOLOGIESCOMMUNICATION TECHNOLOGYCOMMUNICATIONS COSTSCOMMUNICATIONS TECHNOLOGIESCOMMUNICATIONS TECHNOLOGYCOMPETITIVENESSCOMPUTER COMPANIESCOMPUTER EQUIPMENTCOMPUTER PROGRAMMINGCOMPUTERSCONNECTIVITYCONTENTSCUSTOMCUSTOMIZATIONCUSTOMSDATA ACCESSDATA COMMUNICATIONSDATA ENTRYDATA GATEWAYDATA MEDIADATA NETWORKDATA NETWORKSDATA PROCESSINGDATA SERVICESDESCRIPTIONDIAL-UP ACCESSDIGITALDIGITAL SUBSCRIBERDOMAINDOMAIN NAMEE-COMMERCEE-GOVERNMENTE-GOVERNMENT PROJECTE-READINESSE-READINESS RANKINGSELECTRICITYELECTRONIC COMMUNICATIONSENTERPRISE SURVEYSEQUIPMENTEXPORT MARKETSFIBRE OPTICFOREIGN INVESTMENTGATEWAYSGICTGLOBAL COMMUNICATIONSHARDWAREHELP DESKHIGH-SPEEDHIGH-SPEED ACCESSHUMAN FACTORSHUMAN RESOURCESICTIMPACT OF TELECOMMUNICATIONSINDEXESINFORMATION AND COMMUNICATION TECHNOLOGIESINFORMATION AND COMMUNICATION TECHNOLOGYINFORMATION COMMUNICATIONINFORMATION COMMUNICATION TECHNOLOGYINFORMATION ECONOMYINFORMATION SERVICESINFORMATION SOCIETYINFORMATION TECHNOLOGYINFRASTRUCTURE DEVELOPMENTINFRASTRUCTURE PROVIDERINSTALLATIONINTERNATIONAL TELECOMMUNICATIONINTERNATIONAL TRADEINTERNET BANDWIDTHINTERNET CONNECTIVITYINTERNET HOSTSINTERNET SERVERSINTERNET SERVICE PROVIDERINTERNET SERVICE PROVIDERSINTERNET SERVICESINTERNET USEISPISPSIT SERVICESJOINT VENTURESLEASED LINESLEGAL CHALLENGESLIABILITYLICENSELICENSE FEELICENSESLICENSINGLITERACYMANUFACTURINGMARKET ACCESSMARKET COMPETITIONMARKET SEGMENTMARKET SEGMENTSMARKET SHAREMARKET SHARESMESSAGINGMOBILE COMMUNICATIONSMOBILE NETWORKMOBILE NETWORKSMOBILE PHONEMOBILE PHONESMOBILE SERVICEMOBILE SERVICESMOBILE TELEPHONEMULTIPLE ACCESSNETWORK INFRASTRUCTURENETWORKINGNEW MARKETNEWSLETTERNEXT GENERATIONOUTSOURCINGPCSPDFPOSTAL SERVICESPRIVATE SECTORQUALITY OF SERVICERADIORADIO SPECTRUMREGISTRYREGULATORY FRAMEWORKRESULTRESULTSROUTINGSATELLITESERVERSERVERSSOFTWARE DEVELOPMENTSOFTWARE DISTRIBUTIONSUBMARINE CABLESSYSTEMS INTEGRATIONTARGETSTAXATIONTECHNOLOGY SECTORTELECOMTELECOMMUNICATIONTELECOMMUNICATION SERVICE PROVIDERSTELECOMMUNICATIONSTELECOMMUNICATIONS COMPANYTELECOMMUNICATIONS EQUIPMENTTELECOMMUNICATIONS LAWTELECOMMUNICATIONS LIBERALIZATIONTELECOMMUNICATIONS OPERATORSTELECOMMUNICATIONS POLICYTELECOMMUNICATIONS SECTORTELECOMMUNICATIONS SERVICESTELEDENSITYTELEPHONETELEPHONE LINESTELEPHONE NETWORKTELEPHONE NETWORKSTELEPHONE SERVICETELEPHONYTELEVISIONTEXTTIME ZONETRADE SERVICESTRADE STATISTICSTRANSMISSIONUCCUNDERSEA CABLESUNIVERSAL SERVICEUSE OF INFORMATIONUSERUSERSUSESVALUE CHAINVOICE OVER INTERNET PROTOCOLVOIPVSATWEBWEB SITEWEBSITEWIRELESSWIRELESS ACCESSWIRELESS INTERNETWIRELESS INTERNET ACCESSWIRELESS TECHNOLOGIESWORLD TRADETrade in Information and Communication Services : Opportunities for East and Southern Africa10.1596/19017