Clarke, George R.G.Qiang, Christine ZhenweiXu, Lixin Colin2015-02-132015-02-132015-02https://hdl.handle.net/10986/21449This paper uses firm-level data to assess whether telecommunication services are general-purpose technologies (technologies that benefit a large segment of the economy and have long-lasting effect). It finds that only Internet services are so: firm growth and productivity are much higher when Internet access is greater and when firms use the Internet more intensively; and Internet access benefits firms in high- and low-tech industries, firms of all sizes, and exporter and non-exporter firms. Small firms appear to benefit more from the Internet than large firms do. In contrast, fixed-line and cellular services are not robustly linked to firm performance.en-USCC BY 3.0 IGOBROADBANDBROADBAND SERVICESBUSINESS ENVIRONMENTBUSINESS ENVIRONMENTSBUSINESSESCELLULAR SERVICESCODESCOMMUNICATION TECHNOLOGIESCOMMUNICATION TECHNOLOGYECONOMIC DEVELOPMENTENTERPRISE SURVEYENTERPRISE SURVEYSEQUIPMENTFIRM SIZEFIRMSINTERNET SERVICESLOCAL BUSINESSLOCAL BUSINESSESMANUFACTURINGMARKUPMOBILE PHONEOPEN ACCESSPPPPRIVATE SECTORPRIVATE SECTOR DEVELOPMENTPRODUCTIVITYRESULTRESULTSSANSMALL FIRMSTELECOMTELECOM SERVICESTELECOMMUNICATIONTELECOMMUNICATION SERVICESTELECOMMUNICATIONSTELECOMMUNICATIONS INFRASTRUCTURETELECOMMUNICATIONS POLICYTELECOMMUNICATIONS SERVICESTELEPHONETRADE DATABASEUSESWEBWEBSITEWEBSITES10.1596/1813-9450-7192