World Bank2013-03-252013-03-252008-06https://hdl.handle.net/10986/12914This report analyzes possibilities for increasing revenues for India Post through expanding channeling of financial services. The Indian postal network is among the largest networks in the world in terms of area covered and population served, and constitutes an important mechanism of achieving transportation and communication. Within India Post, the Post Office Savings Bank (POSB) is one of the oldest and largest financial institutions (with largest deposit base) in the country. The key objective of POSB is to provide people living in rural, semi-urban, remote and inaccessible areas of the country with an easy and reliable means of making investments, making remittances and operating savings accounts. It is of strategic importance for POSB to increase market-based revenues so as to gain better control of its market orientation and revenue structure. In addition, though POSB still retains competitive advantages over commercial banks, it will not be long before the competition replicates these advantages. Hence, in order to better leverage the vast network of the post offices and huge customer base, India Post requires evaluating the introduction of a wide range of products and services in the financial services area. This will also lead to improvement of the earnings from savings related products vis-a-vis the total earnings. Banks (e.g. foreign, private banks) lack the network infrastructure to reach underserved segments in semi-urban and rural areas. There is a demand for expansion of financial service offerings by the post office. Some products and services which will help India Post increase its revenues have been identified. Some of these products and services have been introduced as localized initiatives by individual circles. However the experience of these local initiatives needs to be shared and, based on India Post's experience, rolled out to other locations.en-USCC BY 3.0 IGOACCOUNT HOLDERACCOUNT HOLDERSACCOUNT MAINTENANCEACCOUNT MANAGEMENTALLIANCE PARTNERSALTERNATIVE INVESTMENTASSET MANAGEMENTASSET MANAGEMENT COMPANIESATM NETWORKATM WITHDRAWALBANK ACCOUNTBANK ACCOUNTSBANK BRANCHBANK DEPOSITSBANK LOANSBANKING INDUSTRYBANKING RELATIONSHIPBANKING SECTORBANKING SERVICESBANKING SYSTEMBANKING SYSTEMSBANKRUPTCIESBANKSBORROWINGBORROWING COSTSBORROWINGSBRANCH BANKINGBUSINESS ACTIVITIESBUSINESS DEVELOPMENTBUSINESS PLANBUSINESS VOLUMESCAPACITY BUILDINGCAPITAL MARKETCASH DEPOSITSCASH FLOWCASH FLOW ANALYSISCASH RESERVECASH TRANSFERSCO-OPERATIVE BANKCO-OPERATIVE BANKSCOMMERCIAL BANKCOMMERCIAL BANKSCOMPETITIVE MARKETCONNECTIVITYCONSOLIDATIONCOOPERATIVE BANKSCORE BUSINESSESCORPORATE DEPOSITSCREDIT CARDCREDIT CARDSCREDIT HISTORYCREDIT INFORMATIONCREDIT LIMITCUSTOMER BASECUSTOMER INFORMATIONCUSTOMER PROFITABILITYCUSTOMER SATISFACTIONCUSTOMER SERVICEDEBIT CARDDELIVERY COSTSDEMAND FOR CREDITDEPOSITDEPOSIT PRODUCTSDEPOSITSDEVELOPING COUNTRIESDEVELOPMENT BANKEARNINGSELECTRONIC FUNDSELECTRONIC FUNDS TRANSFERELECTRONIC TRANSFERSELECTRONIC WALLETEMPLOYEEEMPLOYMENTEMPLOYMENT OPPORTUNITIESEXPATRIATEEXPENDITUREEXPOSUREFINANCE COMPANYFINANCESFINANCIAL ADVISORSFINANCIAL ASSETSFINANCIAL INNOVATIONSFINANCIAL INSTITUTIONFINANCIAL INSTITUTIONSFINANCIAL MANAGEMENTFINANCIAL NEEDSFINANCIAL PERFORMANCEFINANCIAL PLAYERSFINANCIAL PRODUCTSFINANCIAL SERVICEFINANCIAL SERVICESFINANCIAL SERVICES INDUSTRYFINANCIAL SERVICES PROVIDERFINANCIAL SERVICES PROVIDERSFOREIGN BANKSFOREIGN EQUITYFORMAL BANKINGFUND MANAGERSFUTURE GROWTHGLOBAL FINANCIAL SERVICESGOOD CREDITGROWTH RATESHEDGE FUNDSHOUSINGHOUSING FINANCEIDINCENTIVE STRUCTUREINCOMEINCOME GROUPSINCOMESINSTALLMENTSINSURANCEINSURANCE INDUSTRYINSURANCE MARKETINSURANCE PENETRATIONINSURANCE PREMIUMINSURANCE PRODUCTSINSURERINSURERSINTEREST RATEINTEREST RATESINVESTMENT MANAGEMENTINVESTMENT OPTIONSINVESTMENT PLANSKEY CHALLENGESLIFE INSURANCELIQUIDITYLOANLOAN ORIGINATIONLOCAL BANKMARKET SHAREMARKET SHARESMARKETINGMERCHANTMERCHANTSMFISMICROFINANCEMIGRANT WORKERSMIGRATIONMINIMUM BALANCEMINIMUM BALANCESMOBILE BANKINGMONEY LAUNDERINGMONEY MARKETMONEY ORDERMONEY ORDERSMONEY TRANSFERMONEY TRANSFERSMUTUAL FUNDMUTUAL FUND INDUSTRYMUTUAL FUNDSNATIONAL BANKNET WORTHNEW PRODUCTNEW PRODUCTSNUMBER OF POST OFFICESPENSIONPENSION FUNDSPHONE BANKINGPHYSICAL ACCESSPLACE OF ORIGINPOINT-OF-SALEPORTFOLIOPORTFOLIO MANAGERSPOSTPOST BANKPOST OFFICEPOST OFFICE OUTLETSPOST OFFICE SAVINGSPOST OFFICE SAVINGS BANKPOST OFFICESPOST · BANKSPOSTALPOSTAL BANKINGPOSTAL FINANCIAL PRODUCTSPOSTAL FINANCIAL SERVICESPOSTAL LIFE INSURANCEPOSTAL NETWORKPOSTAL OPERATIONSPOSTAL OPERATORSPOSTAL SAVINGSPOSTAL SERVICEPOSTAL SERVICE OPERATORPOSTAL SERVICESPOSTAL SERVICES OPERATORSPOSTSPRIVATE BANKSPRIVATE SECTOR BANKSPRODUCTIVITYPROFIT MARGINSPROFITABILITYPROVIDENT FUNDRAPID GROWTHRATES OF INTERESTRECEIPTREGIONAL RURAL BANKSREMITTANCEREMITTANCESREMOTE LOCATIONSREPAYMENTREPUTATIONRESERVE BANKRESERVE BANK OF INDIARETIREMENTRETURN ON ASSETSRURAL BANKRURAL BANKINGRURAL BRANCHESSAVINGSSAVINGS ACCOUNTSAVINGS ACCOUNTSSAVINGS BANK ACCOUNTSSAVINGS PRODUCTSSECURITIESSETTLEMENT SYSTEMSSHOP OWNERSSMALL LOANSSMART CARDSMART MONEYSOURCES OF FUNDSSTATE BANKSTOCK EXCHANGETAXTAX SAVINGTAX SAVINGSTECHNICAL ASSISTANCETRANSACTIONS COSTUNIONURBAN AREASURBAN INVESTORSVILLAGEVILLAGESVOUCHERSWAGESWITHDRAWAL FEEWorld Bank10.1596/12914