Shah, AnwarShah, Anwar2012-06-072012-06-072005978-0-8213-6140-5https://hdl.handle.net/10986/7424The globalization of information-satellite TV, internet, phone and fax-serves to enhance citizens' awareness of their rights, obligations, options and alternatives and strengthens demands for greater accountability from the public sector. However, the power of accountability is significantly reduced if citizens are unable to measure their government's performance in a meaningful way, which is precisely the topic of this timely book. The abstract concept of "government performance" can only be an effective tool in public debate when there are concrete statistics measuring performance and benchmarks against which current indicators can be compared. This publication offers a comprehensive view of government performance measurement. The first part examines systems or frameworks for measuring the performance of government at the national level and at local levels of government. The second part of the book focuses on particular sectors that form the core of essential government services: health, education, welfare, waste disposal, and infrastructure. This book provides powerful tools to: a) development practitioners to evaluate projects, b) to policymakers to reform their government's policies, and c) to public interest groups that wish to pressure their government for improvements in government services.en-USCC BY 3.0 IGOACCOUNTABILITYACCOUNTABILITY IN GOVERNANCEACCOUNTINGACCOUNTING STANDARDSALLOCATION OF RESOURCESANTICORRUPTIONBASIC EDUCATIONBUREAUCRACYBUREAUCRATIC EFFICIENCYCASH FLOWSCENTRAL GOVERNMENTSCHILD DEVELOPMENTCITIZENCITIZEN FEEDBACKCITIZEN PARTICIPATIONCITIZENSCITIZENSHIPCONSENSUSCORRUPTIONCRIMEDATA COLLECTIONDATA QUALITYDEBTDEBT MANAGEMENTDECISION-MAKINGDECISION-MAKING PROCESSDECISION-MAKING PROCESSESDEFICITSDISTRIBUTION OF INCOMEDYSFUNCTIONAL GOVERNANCEECONOMIC DEVELOPMENTECONOMIC GROWTHECONOMICSEXECUTIONFAMILIESFAMILY PLANNINGFEDERAL AGENCIESFEDERALISMFINANCIAL REPORTINGFINANCIAL SUPPORTFISCAL DECENTRALIZATIONFISCAL FEDERALISMFISCAL INCENTIVESFISCAL MANAGEMENTFISCAL REFORMFISCAL RESOURCESGOOD GOVERNANCEGOVERNANCE INSTITUTIONSGOVERNANCE ISSUESGOVERNANCE PROCESSESGOVERNANCE QUALITYGOVERNMENT ACCOUNTABILITYGOVERNMENT AGENCIESGOVERNMENT AGENCYGOVERNMENT DEPARTMENTSGOVERNMENT INTERVENTIONSGOVERNMENT PERFORMANCEGOVERNMENT PRODUCTIVITYGOVERNMENT SERVICESGOVERNMENT SPENDINGGOVERNMENT STRUCTURESGROSS DOMESTIC PRODUCTHEALTH CAREHEALTH OUTCOMESHEALTH POLICYHEALTH SERVICESHOSPITALSHUMAN DEVELOPMENTHUMAN DEVELOPMENT NETWORKINCOMEINFANT MORTALITYINFLATIONINSTITUTIONAL ARRANGEMENTSINSTITUTIONAL MECHANISMSINTERGOVERNMENTAL FISCAL RELATIONSLAWSLEGALITYLEGISLATIONLEGISLATURELEGITIMACYLEVELS OF GOVERNMENTLICENSESLOCAL GOVERNANCELOCAL GOVERNMENTLOCAL GOVERNMENTSLOCAL REVENUEMEASURING GOVERNANCEMORTALITYMUNICIPAL SERVICESNATIONSNONGOVERNMENTAL ORGANIZATIONSNUTRITIONOZONEPERFORMANCE INDICATORSPERFORMANCE MEASURESPOLITICAL ECONOMYPOLITICAL INFLUENCEPOLITICAL SENSITIVITYPOLITICAL STABILITYPOLITICIANSPOLLUTIONPOOR GOVERNANCEPOVERTY ALLEVIATIONPRIVATE SECTORPUBLICPUBLIC ADMINISTRATIONPUBLIC ADMINISTRATION REVIEWPUBLIC AFFAIRSPUBLIC AGENCIESPUBLIC AGENCYPUBLIC BUDGETINGPUBLIC ECONOMICSPUBLIC EXPENDITUREPUBLIC EXPENDITURE ANALYSISPUBLIC FINANCEPUBLIC FINANCESPUBLIC FUNDSPUBLIC GOVERNANCEPUBLIC HEALTHPUBLIC MANAGEMENTPUBLIC OFFICIALSPUBLIC POLICYPUBLIC SECTORPUBLIC SECTOR ACCOUNTABILITYPUBLIC SECTOR GOVERNANCEPUBLIC SECTOR MANAGEMENTPUBLIC SECTOR PERFORMANCEPUBLIC SERVANTSPUBLIC SERVICEPUBLIC SERVICE PROVISIONPUBLIC SERVICESPUBLIC WELFAREPURCHASING POWERPURCHASING POWER PARITYQUALITY CONTROLRATIONALIZATIONREGULATORY POLICIESRESEARCH PROGRAMREVENUE SOURCESREVOLUTIONROADSSERVICE DELIVERYSOCIAL DEVELOPMENTSOCIAL EQUITYSOCIAL OUTCOMESSOCIAL PROTECTIONSOCIAL SECTORSOCIAL SECTORSSOLID WASTE COLLECTIONSUBNATIONAL GOVERNMENTSSUBSIDIARYTAXTELECOMMUNICATIONSTHE GAMBIATRANSITION ECONOMIESTRANSPARENCYTREASURYWASTEYOUTHYOUTH WELFAREWorld Bankhttps://doi.org/10.1596/978-0-8213-6140-5