Stefanski, Scott2014-07-232014-07-232014https://hdl.handle.net/10986/19019The second most populous continent in the world and with abundant natural resources, Africa continues to grow as the world's economy currently stands on shaky ground. However, steady GDP gains are sometimes obscured by the continent's economic, political and social problems. As Africa grows and becomes more tightly integrated with the global economy, its citizens and businesses increasingly need access to financial services tools that will allow them to compete. ICT is one avenue for increasing that access as ICT and financial services complement each other. ICTs allow for greater financial inclusion, and the financial services sector is a primary driver of communications and network technology. However, the financial services sector has distinct developmental challenges. Issues of trust, consumer protection, and network systemic risks that can slow the pace of progress require clear and strong regulations. The need for policy and regulatory development is made more difficult by the speed of technological change. Nevertheless, strategic intervention through policy or public investment can play a critical role in addressing the challenges faced by the financial services sector.en-USCC BY 3.0 IGOACCESS TO CAPITALADVERTISINGASSETSBACK-END SYSTEMSBANK ACCOUNTBANK ACCOUNTSBANKING INDUSTRYBANKING SECTORBANKING SERVICEBANKING SERVICESBANKING TECHNOLOGYBARRIERBENEFICIARIESBEST PRACTICEBILL PAYMENTSBRANCH BANKINGBROADBANDBUSINESS ENVIRONMENTBUSINESS MODELSBUSINESSESCAPABILITIESCENTRAL BANKCENTRAL BANKSCOLLATERALCOLLATERAL REGISTRIESCOLLATERAL REGISTRYCOMMERCIAL BANKCOMMERCIAL BANKSCOMMUNICATION TECHNOLOGIESCOMMUNICATIONS INFRASTRUCTURECOMPETITIVENESSCONSUMER ACCEPTANCECONSUMER PROTECTIONCORRUPTIONCOST REDUCTIONSCREDIT BUREAUCREDIT BUREAUSCREDIT CARDCREDIT-WORTHINESSCREDITWORTHINESSCUSTOMER IDENTIFICATIONCUSTOMER LOYALTYCUSTOMER SERVICESDATA CORRUPTIONDATA POLICIESDATA STORAGEDATABASE SYSTEMDEPOSITDEPOSITORSDEPOSITSDEVELOPING COUNTRIESDEVELOPMENT BANKDIGITAL DIVIDEELECTRONIC CASHEXISTING FINANCIAL SERVICESFIBRE OPTICFINANCIAL ACCOUNTSFINANCIAL INSTITUTIONFINANCIAL INSTITUTIONSFINANCIAL MANAGEMENTFINANCIAL SECTORFINANCIAL SERVICEFINANCIAL SERVICESFORMAL FINANCIAL SERVICESFRAUDFUNCTIONALITYGLOBAL ECONOMYGOVERNMENT BACKINGGOVERNMENT SERVICESICTIDIDENTIFICATIONIDENTIFICATION REQUIREMENTSINCOMEINFORMAL ECONOMYINFORMATION SERVICESINITIATIVEINNOVATIONINNOVATIONSINSURANCEINSURANCE PRODUCTSINTERNET ACCESSINTEROPERABILITYISLAMIC FINANCEJOB CREATIONLACK OF CREDITLENDERSLIMITED ACCESSLIQUIDITYLIQUIDITY MANAGEMENTLOANLOAN GUARANTEELOAN GUARANTEESMARKET COMPETITIONMARKET DOMINANCEMARKET ENTRYMARKET INFORMATIONMARKET PLAYERSMARKET STRUCTUREMARKETINGMATURITYMEDIAMENUMICRO-INSURANCEMICROFINANCEMICROFINANCE INSTITUTIONSMOBILE BANKINGMOBILE COMMUNICATIONSMOBILE NETWORKMOBILE PAYMENT SYSTEMSMOBILE PHONESMOBILE SOCIETYMOBILE TELEPHONYMOBILE TRANSACTIONMONEY TRANSFERMONOPOLIESNATURAL RESOURCESNETWORK TECHNOLOGYNETWORKSNEW PRODUCTNEW PRODUCTSOPEN NETWORKPAYMENT DATAPAYMENT SERVICESPAYMENT SYSTEMSPAYMENTS SERVICESPDFPEER-TO-PEERPORTFOLIOPRIVATE SECTORPRIVATE SECTOR DEVELOPMENTPRODUCT DESIGNSPRODUCT DEVELOPMENTPROVIDENT FUNDSPUBLIC INVESTMENTREGIONAL TRADEREGISTRIESREGISTRYREGULAR PAYMENTSREGULATORSREGULATORY FRAMEWORKSREGULATORY STRUCTUREREMITTANCESRETAIL OUTLETSRETAIL PAYMENTSSAVINGSSERVICE DELIVERYSERVICE PROVISIONSERVICES INFRASTRUCTURESMALL BUSINESSSMALL BUSINESSESSYSTEMIC RISKSTAXTECHNOLOGICAL CHANGETELECOMMUNICATIONTELECOMMUNICATIONSTIME-TO-MARKETTRADITIONAL BANKTRADITIONAL CREDITTRANSACTIONTRANSACTION COSTSTRANSMISSIONTRANSPARENCYTRUST FUNDUSERUSER INTERFACEUSERSVERIFICATION10.1596/19019