World Bank2015-01-062015-01-062014-08-06https://hdl.handle.net/10986/21105The Government of Panama and the private sector recognize the importance of information and communications technology (ICT) as an enabler of national development. This ICT sector policy note seeks to identify opportunities and challenges for growth of the ICT sector in Panama, particularly on rural access to broadband services and on cybersecurity, and potential for spillover impacts across other sectors. It provides a brief overview of the ICT sector in Panama and outlines a series of strategic actions and recommendations aimed at leveraging ICT as an engine of growth by targeting connectivity infrastructure, policies, regulation, e-Services, public data, and skills. The report is organized as follows: section one presents ICT sector in the economy. Section two deals with offer for connectivity. Section three presents demand. Section four describes the sector status from the cybersecurity point of view. Based on these analyses, section five identifies challenges that are hindering the growth of the industry, and section six presents policy options to overcome them. Finally, the World Bank describes the ways it can support those policy options in section seven and presents a set of joint activities in section eight.en-USCC BY 3.0 IGO3GACCESS TO COMPUTERSACCESS TO INFORMATIONACCESS TO INTERNETACTION PLANADSLBACKBONEBANDWIDTHBANDWIDTHSBASICBROADBANDBROADBAND CONNECTIONBROADBAND CONNECTIONSBROADBAND CONNECTIVITYBROADBAND TRANSMISSIONBUSINESS MODELBUSINESS PROCESSBUSINESS PROCESS OUTSOURCINGCABLE MODEMCABLE TELEVISIONCAPABILITYCAPACITY BUILDINGCELL PHONECELL PHONESCERTIFICATECITIESCODINGCOLLABORATIONCOMMERCECOMMUNICATION SERVICESCOMMUNICATIONS TECHNOLOGIESCOMMUNICATIONS TECHNOLOGYCOMMUNITIESCOMPETITIVE PRICESCOMPETITIVENESSCOMPONENTSCOMPUTER SYSTEMSCOMPUTERSCOMPUTINGCONNECTION SPEEDCONNECTION SPEEDSCONNECTIVITYCONNECTIVITY INFRASTRUCTURECONTENT CREATIONCOPYINGCOPYRIGHTCUSTOMER SERVICEDATA PRIVACYDEVICESDIGITALDNSDOMAINDOMAIN NAMEDSLE-MAILEBANKINGECOMMERCEECONOMIC ACTIVITIESECONOMIC ACTIVITYECONOMIC DEVELOPMENTECONOMIES OF SCALEEGOVERNMENTEGOVERNMENT INITIATIVESELECTRICITYELECTRICITY INFRASTRUCTUREELECTRONIC COMMERCEELECTRONIC FILINGELECTRONIC PAYMENTELECTRONIC SIGNATUREELECTRONIC TOOLSELECTRONIC TRANSACTIONSENABLING ENVIRONMENTEND USEREND USERSEPAYMENTEQUIPMENTESERVICESETRANSFORMATIONFAIR COMPETITIONFIBER OPTICSFINANCIAL RESOURCESFINANCIAL SERVICESFIREWALLSFREE SOFTWAREFUNCTIONALITIESG2GGLOBAL COMPETITIVENESSGOVERNMENT OFFICESGOVERNMENT SERVICESGRAPHICSHUMAN CAPACITYHUMAN RESOURCESICTIMPLEMENTATION OF E-GOVERNMENTIMPLEMENTATION PROCESSINFORMATICSINFORMATION ACCESSINFORMATION INFRASTRUCTUREINFORMATION SOCIETYINFORMATION SYSTEMSINFORMATION TECHNOLOGIESINFORMATION TECHNOLOGYINFRASTRUCTURE DEVELOPMENTINNOVATIONINSTITUTIONINSTITUTIONAL CAPACITYINTERNATIONAL BUSINESSINTERNATIONAL COMPETITIVENESSINTERNATIONAL STANDARDSINTERNATIONAL TELECOMMUNICATIONSINTERNET ACCESSINTERNET BANDWIDTHINTERNET NETWORKSINTERNET SERVICE PROVIDERSINTERNET SERVICESINTEROPERABILITYIPIP TELEPHONYISPISPSKNOWLEDGE ECONOMYLANLEGAL FRAMEWORKLEGISLATIVE FRAMEWORKLEGISLATIVE REFORMSLICENSELICENSESLITERACYLITERACY RATESMANUFACTURINGMARKET COMPETITIONMARKET SHAREMATERIALMESSAGINGMOBILE NETWORKMOBILE NETWORKSMOBILE SERVICESMOBILE TELEPHONYMONITORSNETWORK DEPLOYMENTNETWORK SERVICENETWORKSONLINE BANKINGONLINE FORMSONLINE PAYMENTONLINE SERVICESONLINE TRANSACTIONSOPEN ACCESSOPERATING SYSTEMOUTSOURCINGPAYPHONESPEER-TO-PEERPENETRATION RATEPERSONAL COMMUNICATIONPERSONAL COMMUNICATIONSPERSONAL DATAPERSONAL DATA PROTECTIONPERSONAL INFORMATIONPHONE NUMBERSPHONESPRIVATE SECTORPRIVATE SECTORSPUBLIC ADMINISTRATIONPUBLIC ADMINISTRATIONSPUBLIC NETWORKQUALITY OF SERVICEQUERIESREAL TIMEREGISTRYREGULATORY ENVIRONMENTREGULATORY FRAMEWORKRESULTRESULTSROBOTICSRURAL ACCESSSANSATELLITESATELLITE CONNECTIONSSCIENTISTSSECURE AUTHENTICATIONSENSITIVE INFORMATIONSERVERSSERVICE DELIVERYSERVICE PROVIDERSERVICE PROVIDERSSITESSMART PHONESSPAMMINGSPECTRUM MANAGEMENTSUBMARINE CABLESTECHNICAL EXPERTSTECHNICAL MEASURESTECHNICAL SUPPORTTECHNICIANSTELECOMTELECOMMUNICATIONTELECOMMUNICATION COMPANIESTELECOMMUNICATION NETWORKSTELECOMMUNICATION SECTORTELECOMMUNICATION SERVICESTELECOMMUNICATIONSTELECOMMUNICATIONS COMPANIESTELECOMMUNICATIONS COMPANYTELECOMMUNICATIONS OPERATORSTELECOMMUNICATIONS SECTORTELECOMMUNICATIONS SERVICESTELEGEOGRAPHYTELEPHONETELEPHONE NETWORKTELEPHONESTELEPHONYTERMINALSTERRESTRIAL NETWORKTRAINING PROGRAMSTRANSMISSIONUNAUTHORIZED ACCESSUNIVERSAL ACCESSUNIVERSAL SERVICEUSERUSERSUSESVIDEOVOICE TELEPHONYWEBWEBSITEWEBSITESWIFIWIRELESSWIRELESS COMMUNICATIONS10.1596/21105