World Bank2012-03-192012-03-192009-07-29https://hdl.handle.net/10986/3170This report provides innovative approaches to better understand infrastructure sector performance by focusing on the links between key indicators for private and public utilities, and changes in ownership, regulatory agency governance, and corporate governance, among other dimensions. By linking inputs and outputs over the last 15 years, the analysis proposes key determinants that have impacted sector performance in infrastructure sectors in Latin America and the Caribbean (LAC). It is about understanding how and to what extent the effect of such elements result in significant changes in the performance of infrastructure service provision. This report focuses on the distribution segment of basic infrastructure services. It covers electricity distribution, water distribution and sewerage, and fixed telecommunications. More specifically, the report does: i) depict sector performance with a broad set of indicators that describes the current situation as well its evolution during the last 15 years; ii) propose analytical frameworks for themes less developed in the literature such as regulatory governance and corporate governance for state-owned enterprises (SOEs); iii) benchmark the institutional designs of the regulatory agencies in the region for the water and electricity sectors; and iv) analyze the relationship between sector performance and regulation, private sector participation, and corporate governance.CC BY 3.0 IGOACCESS TO ELECTRICITYACCESS TO SAFE WATERACCESS TO WATER SUPPLYAPPROACHAPPROPRIATE TECHNOLOGIESAUCTIONAVAILABILITYBENCHMARKINGBENCHMARKING METHODSBEST PRACTICEBUDGET ALLOCATIONSBUSINESS STRATEGYBUSINESSESCAPITAL EXPENDITURESCOMMUNICATION STRATEGYCOMMUNICATION TECHNOLOGYCONTINUITY OF SERVICECONTRACT DESIGNCORPORATE GOVERNANCECOST RECOVERYCROSS-SUBSIDIESCUBIC METERCUBIC METERSCURRENCY CONVERSIONCUSTOMER SERVICESDEMAND FOR ELECTRICITYDISTRIBUTION LOSSESECONOMIC GROWTHECONOMIC REGULATIONEFFICIENCY MEASUREEFFICIENT UTILITIESELECTRICITYELECTRICITY DISTRIBUTIONELECTRICITY DISTRIBUTION COMPANIESELECTRICITY DISTRIBUTION SECTORELECTRICITY DISTRIBUTION UTILITIESELECTRICITY SECTORELECTRICITY SUPPLYELECTRICITY USAGEELECTRICITY UTILITIESELECTRIFICATIONEMPIRICAL ANALYSISEMPLOYMENTEND-USERENERGY STRATEGYFINANCIAL SUPPORTFORMAL REGULATIONGENERATIONGOVERNANCE ARRANGEMENTSGROSS DOMESTIC PRODUCTHOUSEHOLDSHUMAN CAPITALICTINDEPENDENT REGULATORINDEPENDENT REGULATORYINDEPENDENT REGULATORY AGENCIESINFRASTRUCTURE DEVELOPMENTINFRASTRUCTURE IMPROVEMENTINFRASTRUCTURE INDUSTRIESINFRASTRUCTURE SECTORSINFRASTRUCTURE SERVICESINSTITUTIONAL FRAMEWORKINTERNATIONAL BENCHMARKINGINTERNATIONAL TELECOMMUNICATIONINVESTMENT SUBSIDIESLOCAL TELEPHONELOCAL TELEPHONE SERVICEMATERIALMOBILE SERVICESNATURAL MONOPOLY SEGMENTSNUMBER OF CONNECTIONSOPERATIONAL EXPENDITURESOPERATIONAL EXPENSESOWNERSHIP STRUCTUREPERFORMANCE DATAPERFORMANCE INDICATORSPOTABLE WATERPOWERPOWER GRIDPOWER SECTORPOWER SECTORSPRIVATE COMPANIESPRIVATE FINANCINGPRIVATE INVESTMENTPRIVATE PARTICIPATIONPRIVATE SECTORPRIVATE SECTOR PARTICIPATIONPRIVATE UTILITIESPRIVATE UTILITYPRIVATIZATIONPRODUCTIVE EFFICIENCYPRODUCTIVITYPROFESSIONAL STAFFPUBLICPUBLIC COMPANIESPUBLIC EXPENDITUREPUBLIC EXPENDITURE REVIEWSPUBLIC INVOLVEMENTPUBLIC SECTORPUBLIC UTILITIESPUBLIC UTILITYQUALITY OF SERVICEQUALITY STANDARDSQUERIESREFORM PROGRAMSREGULATORSREGULATORY AGENCIESREGULATORY AGENCYREGULATORY AGENCY MODELREGULATORY GOVERNANCEREGULATORY TOOLSRELIABILITYRELIABILITY OF SERVICERESIDENTIAL CONSUMERSRESIDENTIAL PRICESRESULTRESULTSRETAIL TARIFFSROADSRURAL ACCESSSANITATIONSANITATION COVERAGESANITATION SECTORSANITATION SERVICESSANITATION UTILITIESSANITATION UTILITYSERVICE DELIVERYSERVICE PROVIDERSERVICE PROVIDERSSERVICE PROVISIONSERVICE QUALITYSTANDARDIZATIONSUPPLY INDUSTRYTARIFF SETTINGTECHNICAL EFFICIENCYTELECOMTELECOMMUNICATIONTELECOMMUNICATIONSTELECOMMUNICATIONS COMPANYTELECOMMUNICATIONS SECTORSTELEPHONE NETWORKTIME FRAMETIME PERIODTRAFFICTRANSACTIONTRANSMISSIONTRANSPARENCYTYPES OF SERVICEUNBUNDLINGURBAN AREASUSERSUSESUTILITIESUTILITY COMPANIESUTILITY MANAGERSVALUE CHAINWATER COVERAGEWATER DISTRIBUTIONWATER PRODUCTIONWATER SECTORWATER SERVICEWATER SUPPLYWATER TARIFFWATER UTILITIESWEBWHOLESALE MARKETSWorld Bank10.1596/3170