Agarwal, SanjayVan Wicklin, Warren A., III2013-03-292013-03-292012https://hdl.handle.net/10986/13064This note offers a process-oriented guide to strengthening demand-side governance approaches in World Bank projects with a step-by-step approach for determining how demand for good governance (DFGG) tools and approaches can be applied to different types of Bank-funded projects. The objective of this note is to help task teams anticipate demand-side governance considerations early in the project preparation process, identify potential entry points for introducing DFGG tools to address these considerations, provide guidance on selecting DFGG tools which will improve governance, transparency and service delivery, assist borrowers to introduce DFGG tools in Bank projects, and to measure their impact. The core guidance is presented in the form of a simple five-step process for determining activity in a given project context. The annexes contain a glossary of DFGG tools, checklists, website links and other resources for task teams that will assist them in introducing and deepening DFGG work in Bank projects.en-USCC BY 3.0 IGOABUSEACCESS TO INFORMATIONACCOUNTABILITYACCOUNTABILITY MEASURESACCOUNTABILITY MECHANISMSACCOUNTABILITY RELATIONSHIPSACCOUNTINGADVOCACYANTI-CORRUPTIONASSETSAUDITINGAUDITORSBENEFICIARIESBENEFITS OF PARTICIPATIONBEST PRACTICEBRIBESBUDGET COMMITMENTSBUDGET FORMULATIONBUDGET LITERACYBUDGET PRIORITIESBUILDING CONSENSUSBUREAUCRACYCAPACITY BUILDINGCAPACITY DEVELOPMENTCITIESCITIZENCITIZEN GROUPSCITIZEN INVOLVEMENTCITIZEN PARTICIPATIONCITIZEN REPORT CARDCITIZENSCITIZENSHIPCIVIC ENGAGEMENTCIVIL SERVANTSCIVIL SERVICECIVIL SOCIETYCIVIL SOCIETY ACTORSCIVIL SOCIETY CAPACITYCIVIL SOCIETY INVOLVEMENTCIVIL SOCIETY ORGANIZATIONSCIVIL SOCIETY PARTICIPATIONCLINICSCOALITIONSCODES OF CONDUCTCOLLABORATIONCOLLECTIVE ACTIONCOMMUNITIESCOMMUNITY GROUPSCOMMUNITY MEMBERSCOMMUNITY PARTICIPATIONCOMMUNITY SCORECARDCOMMUNITY SCORECARDSCOMPLAINTCOMPLAINTSCONSTITUENCIESCONSTRUCTIVE ENGAGEMENTCONSULTATIONCONSULTATIVE PROCESSCONSUMER GROUPSCONSUMERSCORRUPTCORRUPTIONDATA COLLECTIONDECENTRALIZATIONDECENTRALIZATION REFORMSDECISION MAKINGDECISION-MAKERSDECISION-MAKINGDECISION-MAKING AUTHORITYDECISION-MAKING POWERDECISION-MAKING PROCESSESDECISIONMAKINGDEMOCRACYDIAGNOSTIC QUESTIONSDISCLOSUREDISCLOSURE OF INFORMATIONDISTRICTSENABLING ENVIRONMENTEXECUTIONFACILITATORSFINANCIAL MANAGEMENTFINANCIAL REQUIREMENTSFINANCIAL VIABILITYFOCUS GROUPFOCUS GROUP DISCUSSIONSFRAUDFREE PRESSFREEDOM OF INFORMATIONGENDERGOOD GOVERNANCEGOVERNANCE ISSUESGOVERNANCE PROCESSESGOVERNMENT EXPENDITURESGOVERNMENT INFORMATIONGOVERNMENT INSTITUTIONSGOVERNMENT MANAGEMENTGOVERNMENT OFFICIALSGOVERNMENT PERFORMANCEGOVERNMENT PROGRAMSHOUSEHOLDSHUMAN RESOURCEHUMAN RESOURCE MANAGEMENTIMPROVING GOVERNANCEINCOMEINDEPENDENT BUDGET ANALYSISINDIGENOUS PEOPLESINDIVIDUAL BEHAVIORINITIATIVEINSTITUTIONAL CAPACITYINSTITUTIONAL REFORMINSTITUTIONAL REFORMSINSTITUTIONAL STRENGTHENINGINSTITUTIONALIZATIONINTEGRITYINTENDED BENEFICIARIESINTERFACE MEETINGSINTERMEDIARYINTERVENTIONINTERVENTIONSINTERVIEWSINVESTIGATIONINVESTIGATIVE JOURNALISMLAWSLEGAL FRAMEWORKLEGISLATIONLISTENINGLOCAL GOVERNMENTLOCAL GOVERNMENTSLOCAL LEVELSLOCAL MEDIAMARGINALIZED GROUPSMASS MEDIAMEDIA COVERAGEMOBILIZATIONMONITORING TOOLNATIONAL LEVELNATIONAL · STATENEGOTIATIONSOFFICEHOLDERSPANCHAYATSPARLIAMENTPARTICIPATION RATESPARTICIPATORY BUDGETINGPARTICIPATORY MANAGEMENTPARTICIPATORY METHODSPARTICIPATORY MONITORINGPARTICIPATORY PLANNINGPARTICIPATORY RESEARCHPERFORMANCE MONITORINGPERFORMANCE STANDARDSPOLITICAL INTERFERENCEPOLITICAL SYSTEMPOLITICIANSPOOR GOVERNANCEPOVERTY REDUCTIONPOWER-HOLDERSPREPARATIONPROCUREMENTPROJECT DESIGNPROJECT IMPLEMENTATIONPUBLIC ACCESSPUBLIC ACCOUNTABILITYPUBLIC AFFAIRSPUBLIC AWARENESSPUBLIC EXPENDITUREPUBLIC EXPENDITURE MANAGEMENTPUBLIC EXPENDITURESPUBLIC FUNDSPUBLIC HEARINGSPUBLIC INFORMATIONPUBLIC INSTITUTIONSPUBLIC MEETINGSPUBLIC OFFICIALSPUBLIC RESOURCESPUBLIC SERVICEPUBLIC SERVICE DELIVERYQUALITATIVE DATAREMEDIESRESETTLEMENTRIGHT TO INFORMATIONSANCTIONSANCTIONSSERVICE DELIVERYSERVICE PROVIDERSSOCIAL ACCOUNTABILITYSOCIAL ASSESSMENTSOCIAL AUDITSOCIAL CAPITALSOCIAL DEVELOPMENTSOCIAL EXCLUSIONSOCIAL GROUPSSOCIAL IMPACT ANALYSISSOCIAL INVESTMENTSOCIAL SCIENCESSOCIAL WELFARESOLICITATIONSTAKEHOLDERSTAKEHOLDERSTRANSPARENCYTRANSPARENCY MECHANISMSTRIALSVILLAGEVILLAGE LEVELVILLAGE MEETINGSVILLAGESVOTINGYOUTHWorld Bank10.1596/13064