World Bank2017-06-282017-06-282011-01https://hdl.handle.net/10986/27447Thailand has been pursuing the implementation of results based management techniques in the public sector for over a decade. Leading this task is the Office of the Public Sector Development Commission (OPDC) which has been supporting various agencies and departments in undertaking a wide variety of results based management reforms, including key performance indicators, balanced scorecards, and individual performance bonuses, among others. This report summarizes the results of a two week fact finding mission and a one day workshop conducted by the Office of the Public Sector Development Commission (OPDC) of the Prime Minister's office in collaboration with the World Bank's Public Sector Performance Global Expert Team (PSP-GET) held on September 24, 2010 in Bangkok, Thailand. This report covers the main areas to consider in implementing a results based management system. The report provides an overview of Thailand's Results Based Management (RBM) system, with an emphasis on lessons from international experience in leveraging performance information to deliver results. Chapters on how to link performance with planning and budgeting, as well as an overview of incentives to improve performance are included. Each chapter is loosely structured in the following way: issues identified during discussions; relevant lessons from international experiences; and overall recommendations and findings of the PSP-GET.en-USCC BY 3.0 IGOACCOUNTABILITYACCOUNTABILITY ARRANGEMENTSACCOUNTABILITY FOR RESULTSACCOUNTINGACCOUNTING SYSTEMADMINISTRATIVE COSTSADVERSE CONSEQUENCESAGGREGATE CONSTRAINTSALLOCATIONALLOCATION OF FUNDSALLOCATION OF RESOURCESANNUAL BUDGETANNUAL BUDGET FORMULATIONANNUAL BUDGETINGANNUAL BUDGETING PROCESSANNUAL PERFORMANCEANNUAL PLANSANNUAL REPORTANNUAL REPORTINGAUDIT FINDINGSAUDIT OFFICEAUDITOR GENERALBASELINE DATABUDGET ALLOCATIONBUDGET AUTHORITYBUDGET CYCLEBUDGET DEPARTMENTBUDGET DISCUSSIONSBUDGET DOESBUDGET EXPENDITUREBUDGET PERIODBUDGET PRACTICESBUDGET PREPARATIONBUDGET PREPARATION CYCLEBUDGET PROCESSBUDGET PROPOSALSBUDGET REFORMBUDGET REQUESTSBUDGET REVIEWBUDGET STRATEGYBUDGET SUBMISSIONBUDGET SYSTEMSBUDGETARY ALLOCATIONBUDGETARY DECISIONBUDGETARY DECISION MAKINGBUDGETARY SYSTEMBUDGETING PROCESSCAPACITY BUILDINGCAPACITY CONSTRAINTSCAPITAL EXPENDITURECAPITAL INVESTMENTSCENTRAL AGENCIESCENTRAL BUDGETCENTRAL GOVERNMENTCIVIL SERVANTSCIVIL SERVICECOST ESTIMATESDATA COLLECTIONDEBTDECISION-MAKINGDECISION-MAKING PROCESSESDELIVERY OF SERVICESDEPARTMENTAL BUDGETSENTITLEMENT PROGRAMSEVALUATION CAPACITYEXPENDITUREEXPENDITURE CEILINGSEXPENDITURE PLANSFINANCE MINISTRYFINANCIAL AUDITSFINANCIAL INFORMATIONFINANCIAL MANAGEMENTFINANCIAL MANAGEMENT SYSTEMFINANCIAL REPORTSFISCAL MANAGEMENTFISCAL MANAGEMENT SYSTEMFISCAL OPERATIONSFISCAL RISKFISCAL RULESFORWARD ESTIMATESGOVERNMENT PERFORMANCEGOVERNMENT PRIORITIESINTERNAL AUDITINTERNAL AUDIT FUNCTIONINTERNAL CONTROLMACROECONOMIC POLICYMANAGEMENT CONTROLMARKET ECONOMIESMEASURED VALUESMEDIUM TERM EXPENDITUREMEDIUM TERM EXPENDITURE FRAMEWORKMENTAL HEALTHMINISTERIAL COMMITTEEMINISTRY BUDGET STAFFMINISTRY OF FINANCEMONETARY INCENTIVESMONETARY REWARDSNATIONAL AUDITNATIONAL DEVELOPMENTNATIONAL DEVELOPMENT PLANNATIONAL STATISTICSORGANIZATIONAL PERFORMANCEOUTCOME INDICATORSOUTCOME MEASUREMENTOUTCOME TARGETSOUTPUT MEASURESPERFORMANCE AGREEMENTSPERFORMANCE ASSESSMENTPERFORMANCE AUDITPERFORMANCE AUDITINGPERFORMANCE BUDGETINGPERFORMANCE CONTRACTSPERFORMANCE CRITERIAPERFORMANCE DATAPERFORMANCE EVALUATIONPERFORMANCE GOALSPERFORMANCE INDICATORPERFORMANCE INFORMATIONPERFORMANCE MANAGEMENTPERFORMANCE MANAGEMENT SYSTEMPERFORMANCE MEASUREMENTPERFORMANCE MEASUREMENT SYSTEMSPERFORMANCE MEASURESPERFORMANCE MONITORINGPERFORMANCE PLANPERFORMANCE REPORTINGPERFORMANCE REPORTSPERFORMANCE TARGETSPERSONNEL MANAGEMENTPOLICY DECISIONSPOLITICIANSPOVERTY REDUCTIONPOVERTY REDUCTION STRATEGYPRIORITIES OF GOVERNMENTPRIVATE SECTORPROGRAM BUDGETINGPROGRAM DESIGNPROGRAM EFFECTIVENESSPROGRAM EVALUATIONSPROGRAM MANAGERSPROGRAM PERFORMANCEPROGRAM REVIEWSPROGRAM STRUCTUREPROGRAMSPUBLIC DISCLOSUREPUBLIC EXPENDITUREPUBLIC MANAGEMENTPUBLIC MANAGEMENT REFORMPUBLIC OFFICIALSPUBLIC RESOURCESPUBLIC SECTORPUBLIC SECTOR MANAGEMENTPUBLIC SECTOR PRODUCTIONPUBLIC SECTOR REFORMPUBLIC SECTOR SPECIALISTPUBLIC SERVICEPUBLIC SERVICE AGREEMENTSQUALITY ASSURANCEQUALITY MANAGEMENTQUANTITATIVE DATARESOURCE ALLOCATIONRESOURCE MANAGEMENTREVENUE FORECASTSANITATIONSERVICE DELIVERYSERVICE PROVIDERSSERVICE PROVISIONSERVICE QUALITYSTATE BUDGETSTRATEGIC PLANSSUB-NATIONAL GOVERNMENTSSUPREME AUDIT INSTITUTIONSTAX COLLECTIONUNCERTAINTYUNINTENDED CONSEQUENCESUSE OF PERFORMANCE INFORMATIONUSE PERFORMANCE INFORMATIONReportWorld Bank10.1596/27447