Mazzei, LeonardoHaas, Lawrence J. M.O'Leary, Donal T.2012-03-192012-03-192011-06-21978-0-8213-8216-5https://hdl.handle.net/10986/2311Communication for development is a comparatively new field that offers new tools and techniques to support inclusive and informed decisions in the planning and management of large water and energy infrastructure projects, including dams. Rethinking the approach to communication on dam projects is also timely in today's policy context. A window of opportunity has opened to tie in governance reform (including fighting corruption), poverty reduction, and communication with today's challenges in sustainable infrastructure development. Progress on any one of these aspects requires effective communication with stakeholders and interests. This handbook aims to help foster a 'communication culture' that will accommodate the wide range of stakeholder interests in dam planning and management in ways appropriate to the development context of today and the need to promote solutions to sustainability challenges. It seeks to create awareness among practitioners of the benefits and costs of improving the role of communication in infrastructure development. It also demonstrates how communication helps to improve governments' capacities to address corruption issues in infrastructure. Finally, this handbook is aimed at building the capacity of project teams and government officials to effectively adopt and adapt modern communication principles and tools to cover all stages of the dam project cycle.CC BY 3.0 IGOACCESS TO INFORMATIONACCOUNTABILITYACCOUNTINGACTION PLANANALYTICAL TOOLSANTICORRUPTIONANTICORRUPTION EFFORTSANTICORRUPTION MEASURESANTICORRUPTION REFORMSANTICORRUPTION STRATEGYASSETSAUDITSBANK OPERATIONSBARRIERBEHAVIORSBEST PRACTICEBIDDINGBOUNDARIESBRIBERYBRIBERY OF FOREIGN PUBLIC OFFICIALSBRIBESBUDGET ALLOCATIONSBUSINESS ASSOCIATIONSBUSINESS PRACTICECAPACITY BUILDINGCHANGE IN THINKINGCIVIL SOCIETYCOLLABORATIONCOLLUSIONCOMBATING BRIBERYCOMMODITYCOMMUNICATION ACTIVITIESCOMMUNICATION ACTIVITYCOMMUNICATION PROTOCOLCOMMUNICATION STRATEGIESCOMMUNICATION STRATEGYCOMMUNITIESCOMPETITIVE INVESTMENTCOMPLEXITYCONFIDENCECONTINUOUS IMPROVEMENTCOPYRIGHTCOPYRIGHT CLEARANCECOPYRIGHT CLEARANCE CENTERCORPORATE CULTURECORPORATE FINANCECORPORATE GOVERNANCECORRUPTCORRUPT PRACTICESDECENTRALIZATIONDECISION MAKINGDECISION-MAKINGDEVELOPING COUNTRIESDEVELOPING COUNTRYDISCUSSIONDISCUSSIONSDISSEMINATION OF INFORMATIONDOCUMENTSDOMAINSE-MAILECONOMIC DEVELOPMENTECONOMIC INTEGRATIONELECTRICITYEND-USERENERGY INFRASTRUCTUREENTRY POINTSENVIRONMENTAL IMPACTENVIRONMENTAL MANAGEMENTENVIRONMENTAL PERFORMANCEENVIRONMENTAL PERFORMANCESENVIRONMENTAL RISKSEQUATOR PRINCIPLESEQUIPMENTETHICAL BEHAVIORETHICSEXPOSURESFIGHT AGAINST CORRUPTIONFINANCIAL INSTITUTIONSFINANCIAL INTERMEDIARIESFRAUDFREEDOM OF INFORMATIONGLOBAL INITIATIVESGLOBAL INVESTMENTGOOD GOVERNANCEGOOD PRACTICEGOVERNANCE REFORMGOVERNANCE REFORMSGOVERNMENT BUDGETGOVERNMENT BUDGETSGOVERNMENT OFFICIALSGOVERNMENT ORGANIZATIONSGOVERNMENT POLICYGRAND CORRUPTIONGROWTH STRATEGIESHUMAN CAPACITYHUMAN RESOURCEHUMAN RESOURCE MANAGEMENTIDEASIMAGEIMPACT ASSESSMENTIMPLEMENTATION STAGEIMPLEMENTATION STAGESIMPLEMENTING AGENCIESIMPLEMENTING AGENCYINCOMEINCOME GROUPSINCOMESINFORMATION DISSEMINATIONINFORMATION POLICIESINFORMATION SHARINGINFRASTRUCTURE DEVELOPMENTINFRASTRUCTURE INVESTMENTINFRASTRUCTURE INVESTMENTSINFRASTRUCTURE PROJECTINFRASTRUCTURE PROJECTSINNOVATIONINSIGHTSINSTITUTIONAL CAPACITIESINSTITUTIONAL CAPACITYINSURANCEINTEGRATIONINTEGRITYINTERFACEINTERNAL COMMUNICATIONINVESTMENT CLIMATEIPJUDICIARYKICKBACKSKNOWLEDGE DEVELOPMENTKNOWLEDGE GAPSKNOWLEDGE MANAGEMENTKNOWLEDGE SHARINGLAWSLEADERSHIPLEARNINGLEGISLATIONLICENSESLOW-INCOME COUNTRIESMANAGEMENT SYSTEMMANAGEMENT SYSTEMSMANAGEMENT TOOLMATERIALMEDIA RELATIONSMONEY LAUNDERINGMULTIMEDIANATURAL RESOURCEOUTPUTSPENALTIESPERFORMANCESPHOTOPOLICY FRAMEWORKPOLITICAL ECONOMYPOLITICAL RISKPOLITICAL RISKSPOLITICIANSPORTFOLIOPRACTITIONERSPRIVATE INVESTMENTPRIVATE PARTNERSHIPSPRIVATE SECTORPRIVATE SECTOR INVESTMENTSPRIVATE SECTORSPROCUREMENTPROCUREMENT PROCESSESPROCUREMENTSPROFESSIONAL DISCIPLINEPROJECT MANAGEMENTPROSECUTIONPROSECUTIONSPROTOCOLPUBLIC FINANCEPUBLIC RELATIONSPUBLIC-PRIVATE PARTNERSHIPSQUALITY OF SERVICEQUALITY OF SERVICESQUERIESREFORM PROGRAMSREGULATORSREGULATORY AGENCIESREGULATORY OVERSIGHTREGULATORY SYSTEMSRESULTRESULTSRISK EXPOSURESRISK MANAGEMENTRISK REDUCTIONSANCTIONSSERVERSERVICE DELIVERYSOCIAL RESPONSIBILITYSUBSIDIARYSUPERVISIONSUSTAINABLE DEVELOPMENTTARGETSTECHNICAL ISSUESTELEPHONETHINKINGTRANSLATIONTRANSMISSIONTRANSPARENCYTRANSPARENCY INITIATIVETRANSPARENCY INITIATIVESTRIALSUSER GROUPSUSERSUSESWATER SUPPLYWORK FORCEWorld Bank10.1596/978-0-8213-8216-5