Guven, MelisMajoka, ZainebJamy, Gul Najam2024-03-052024-03-052024-03-05https://hdl.handle.net/10986/41154This report documents the progress that Pakistan has made so far in improving its systems for delivering social protection to its people. The government has increasingly relied on data and technology to increase the efficiency and effectiveness of the program. BISP UCT (Kafaalat),the country’s largest social assistance program in terms of both budget allocation and number of beneficiaries has been responsible for the most innovative developments in the delivery of benefits.Its delivery systems have evolved significantly overtime expanding in scope from simply delivering the UCT to becoming a system that other programs can leverage to identify beneficiaries and deliver benefits.It has flexibility to be scaled up, both horizontally and vertically, in times of shock. This did not happen overnight: the government has consistently invested time and resources over the past decade and a half to improve how it functions. By documenting that journey, using the Social Protection Delivery Chain Framework developed by the World Bank in the“Sourcebook on the Foundations of Social Protection Delivery Systems,” (Lindert et al. 2020), this report can be a resource for domestic and international stakeholders.en-USCC BY-NC 3.0 IGOBENAZIR INCOME SUPPORT PROGRAMME (BISP)NATIONAL SOCIO-ECONOMIC REGISTRYCASE MANAGEMENTGRIEVANCE REDRESS MECHANISMBENAZIR TALEEMI WAZAIFBENAZIR NASHONUMACONDITIONAL CASH TRANSFER (CCT)ReportWorld Bank10.1596/41154