World Bank2015-07-092015-07-092015-05https://hdl.handle.net/10986/22142To evaluate and reflect the sustainability of services in the region, an overall sector sustainability assessment was done taking into account four main dimensions: access to services, quality of services, efficiency of services, and financing of services. Each of these dimensions is measured through three simple and objective indicators. For each indicator, best practice values are established by looking at the best performers in the region, and the countries closest to those best performers are deemed to have a more mature sector. A more complete description of the methodology to assess sector sustainability is included in the annex of the state of the sector regional report from the Danube Water Program. The outcomes of this assessment for the Croatia water sector are displayed in Figure 9, which also shows average and best practices in the Danube region. The Croatian sector sustainability score is 72, which is above the Danube average sustainability of 64. The assessment shows that on average, the country performs well in terms of access to piped water and flush toilets, continuity of service, nonrevenue water and customer satisfaction. The main deficiencies of the Croatia water sector identified through the sector sustainability assessment are the wastewater treatment coverage and the operating cost ratio. The main challenges are: financing compliance with the European environmental acquis; ensuring affordability of future tariffs; implementing successfully the aggregation reform; and strengthening regulation in the water sector.en-USCC BY 3.0 IGOSANITATIONWATER QUALITYFLUSH TOILETREGULATORY FRAMEWORKWATER SERVICESMUNICIPAL UTILITYTREATMENT PLANTWASTEWATER TREATMENT FACILITIESSANITATION SERVICEWATER PROTECTIONSANITATION SERVICE PROVIDERSWATER EXTRACTIONWATER SECTORLARGE UTILITIESDISCHARGEINDUSTRYWATER UTILITYWASTEWATER MANAGEMENTWATER SUPPLYMUNICIPAL REPRESENTATIVESINLAND WATERSREGULATORY AGENCYLEAKAGE RATEWATER SHORTAGESSURFACE WATERCAPACITY BUILDINGFLOOD PROTECTIONHIGH LEVELSDRINKING WATER QUALITYPUBLIC WATER SUPPLYSEWERAGE SERVICESWATER�QUALITYTOWNSTERTIARY TREATMENTWATER CONSUMPTIONPESTICIDESWATER RESOURCESPUBLIC HEALTHMUNICIPALITIESSURFACE WATER SOURCESFERTILIZERSREGIONAL UTILITIESWASTEWATER TREATMENTWATER MANAGEMENTCOST RECOVERYPERFORMANCE INDICATORSTOILETPOPULATION GROWTHOPERATIONAL COSTSCONSTRUCTIONWATER USEWATERWASTEWATER TREATMENT PLANTSUSTAINABLE WATERCROSS-SUBSIDIESRAINFALLWASTEWATER INFRASTRUCTUREPOLLUTIONSERVICE PROVIDERPUBLIC WATERSERVICE PROVISIONWATER POLICIESCONTINUITY OF SERVICEUTILITYTOILETSEFFLUENT TREATMENTWASTEWATERWASTE WATERAVERAGE HOUSEHOLD INCOMERIVER BASIN MANAGEMENTDRINKING WATER SOURCECLIMATE CHANGEPUBLIC UTILITYWATER SERVICE PROVIDERSWASTEWATER SERVICESRIVER BASINPERFORMANCE DATAUTILITIESFLUSH TOILETSBASIN MANAGEMENTWATER DEMANDMUNICIPAL PROVIDERSSYSTEMSEFFLUENTQUALITY OF DRINKING WATERSANITATION SECTORRIVERSLOCAL STAKEHOLDERSLOCAL WATERRIVER BASIN MANAGEMENT PLANSERVICE QUALITYSURFACE WATER QUALITYWATER UTILITIESPIPED WATERWATER SOURCESWASTEWATER UTILITIESNATIONAL WATER COUNCILWATERCOURSESWASTEWATER ASSOCIATIONWATER AVAILABILITYDRINKING WATER SUPPLYSANITATION SERVICESDRINKING WATERSTATISTICSGROUNDWATERHOUSEHOLDSACCESS TO SERVICESPOLLUTION CONTROLNATIONAL UTILITYWATER SERVICETARIFF REVISIONSEAGROUNDWATER RESOURCESLOCAL SERVICE PROVIDERSINVESTMENT COSTSWATERSWATER SOURCEMUNICIPAL WATERQUALITY OF SERVICENATIONAL WATERSEWERAGESERVICE CONTINUITYSERVICE PROVIDERSSANITATION FACILITIESReportWorld Bank10.1596/22142