Marc, Alexandre2012-03-192012-03-192010978-0-8213-8049-9https://hdl.handle.net/10986/2403The last two decades have witnessed a growing recognition of the importance of taking cultural and ethnic diversity into consideration when designing and implementing development programs. As societies around the world have become more culturally diverse, and the role culture plays in the formation of identity has become better understood, governments are beginning to pay greater attention to the management of cultural diversity and are becoming more sensitive to issues of cultural exclusion. This book explores how taking cultural diversity into account can affect the delivery of services both positively and negatively, and how local governments can respond to the challenge of programming for and around diversity. The following chapter presents the current debate on the role of governments, at all levels, in managing cultural diversity. Chapter three takes a more in-depth look at specific areas in which the demand for recognition of cultural practices in the delivery of services is strongest. Chapter four examines policies pertaining to basic service delivery that can address and support cultural diversity. Finally, chapter five summarizes the lessons learned from the design of culturally sensitive policies for delivering services to a diverse population.CC BY 3.0 IGOACCOMMODATIONACCOMMODATIONSANCESTRALANTHROPOLOGISTSARMORARTARTISANSARTSAUTONOMYBASICBELIEFSBILINGUAL EDUCATIONBIODIVERSITYBRIDGECITIZENSCITIZENSHIPCLIMATE CHANGECOMMUNITIES OF ORIGINCULTURAL ATTRIBUTESCULTURAL BACKGROUNDCULTURAL CENTERSCULTURAL CONTEXTCULTURAL DEVELOPMENTCULTURAL DIVERSITYCULTURAL ENVIRONMENTCULTURAL EXPRESSIONCULTURAL FACTORSCULTURAL GROUPSCULTURAL HERITAGESCULTURAL IDENTITIESCULTURAL IDENTITYCULTURAL INSTITUTIONSCULTURAL POLICIESCULTURAL PRACTICESCULTURAL PRODUCTSCULTURAL RIGHTSCULTURAL SERVICESCULTURAL SPECIFICITYCULTURAL TRADITIONCULTURAL TRADITIONSCULTURESCUSTOMARY LAWCUSTOMSDANCEDEMOCRACYDEVELOPING COUNTRIESDEVELOPMENT POLICIESDISADVANTAGED GROUPSDISCRIMINATIONDISSEMINATIONDIVORCEDROPOUTEARLY CHILDHOODECONOMIC OPPORTUNITIESECONOMIC POLICIESEDUCATION REFORMEDUCATION SYSTEMSENABLING ENVIRONMENTEQUALITYEQUALITY OF OPPORTUNITYETHNIC GROUPETHNIC GROUPSETHNIC MINORITIESEXCLUSIONFESTIVALSFILMFILMSFIRST MARRIAGEFREEDOM OF CHOICEFUTURE GENERATIONSGENDER ISSUESGEOGRAPHYGOVERNMENT POLICIESHEALTH CAREHERITAGEHOLIDAYSHOST COUNTRYHUMAN BEINGSHUMAN DEVELOPMENTHUMAN RIGHTSILLITERACYIMMIGRANTIMMIGRANTSIMPACT OF MIGRATIONINDIGENOUS COMMUNITIESINDIGENOUS GROUPSINDIGENOUS LANGUAGESINDIGENOUS PEOPLEINDIGENOUS PEOPLESINDIGENOUS POPULATIONSINDIVIDUAL RIGHTSINEQUITIESINFERENCEINSTITUTIONAL MECHANISMSINTERNAL MIGRATIONSINTERNATIONAL CONVENTIONINTERNATIONAL COVENANTINTERNATIONAL HUMAN RIGHTSINTERNATIONAL TREATIESJOBSLABOR MARKETLABOR MARKETSLAND OWNERSHIPLANGUAGESLARGE POPULATIONLEARNINGLEGAL PROTECTIONLEGAL STATUSLEGISLATIONLEGISLATIVE CHANGESLIFESTYLESLINGUISTIC MINORITIESLITERATURELIVING STANDARDSLOCAL AUTHORITIESLOCAL COMMUNITIESLOCAL CULTURELOCAL CULTURESLOCAL DEVELOPMENTLOCAL GOVERNMENTSLOCAL LANGUAGESMAJORITY OF CHILDRENMIGRANT POPULATIONSMIGRANT WORKERSMIGRATIONMININGMINISTRY OF EDUCATIONMINORITYMINORITY LANGUAGESMOTHERMULTICULTURALISMMUSICNATIONAL BORDERSNATIONAL CULTURENATIONAL GOVERNMENTSNATIONAL IDENTITIESNATIONAL INTERESTNATIONAL LEVELNATIONAL RESOURCESNATIONALISMNATURAL RESOURCESNUMBER OF INTERNATIONAL MIGRANTSOFFICIAL LANGUAGEOPEN SOCIETYPERCEPTIONPHILOSOPHYPOLICY CONCERNPOLICY DEVELOPMENTPOLICY MAKERSPOLITICAL PARTICIPATIONPOLITICAL PROCESSPOLITICAL RIGHTSPOLYGAMYPOPULATION GROWTHPOPULATION MOVEMENTPRIMARY EDUCATIONPROGRESSPUBLIC LIFEPUBLIC POLICYPUBLIC SERVICESPUBLIC SPHEREQUALITY EDUCATIONRACIAL DISCRIMINATIONRADIOREADINGREFUGEESRELIGIOUS BELIEFSRELIGIOUS GROUPSRELIGIOUS INSTITUTIONSRELIGIOUS LEADERSRESPECTRIGHTS AGENDARIGHTS OF PERSONSRITUALSRURAL AREASSANITATIONSCHOOL CURRICULUMSCHOOLSSECONDARY LEVELS OF EDUCATIONSECONDARY SCHOOLSECONDARY SCHOOL ENROLLMENTSSECONDARY SCHOOLSSENSITIVE POLICIESSERVICE DELIVERYSOCIAL AFFAIRSSOCIAL CAPITALSOCIAL CHANGESOCIAL COHESIONSOCIAL CONDITIONSSOCIAL DEVELOPMENTSOCIAL DIMENSIONSSOCIAL INCLUSIONSOCIAL INTEGRATIONSOCIAL INTERACTIONSSOCIAL INVESTMENTSOCIAL INVESTMENTSSOCIAL JUSTICESOCIAL LIFESOCIAL POLICIESSOCIAL POLICYSOCIAL PRACTICESSOCIAL SERVICESOCIAL STRUCTURESOCIALIZATIONSOCIETAL GOALSSOCIETIESSOCIOECONOMIC STATUSSTATISTICAL DATASTEREOTYPINGSTONESUBCULTURESUBCULTURESTELEVISIONTOLERANCETRADITIONTRADITIONSTRANSPORTATIONTREATYUNIVERSAL HUMAN RIGHTSURBAN AREASURBAN CENTERSURBAN MIGRATIONVICIOUS CYCLEVICTIMSVIOLENCEVULNERABILITYWARWARSWOMANWORLD HEALTH ORGANIZATIONWORLD POPULATIONWORLD POPULATION GROWTHYOUNG PEOPLEDelivering Services in Multicultural SocietiesWorld Bank10.1596/978-0-8213-8049-9