World Bank2013-03-182013-03-182012-01https://hdl.handle.net/10986/12796This report presents findings of a study of Bank lending to small and medium enterprises (SME) in Serbia. The study uses methodology developed by the Bank and already used in a number of studies in South America. The study is based on answers to standard questionnaires and detailed on-site interviews with eight banks. The interviewed banks are the most active in SME lending in Serbia and account for about 70 percent of the total market. Banks are currently offering a fairly broad range of both tailored and standardized products and are increasingly flexible with product pricing. This includes checking, savings and time deposit accounts; export and import loans; overdrafts for working capital and investment loans; business credit cards; various types of payment services; Internet and phone banking. The report is organized as follows: section two describes the banking sector and markets in Serbia, reviews definition of SMEs and provides key characteristics of the SME finance market in Serbia. Section three discusses details of SME access to finance. It describes the drivers and obstacles, government programs, and characteristics of the market environment. Section four focuses on how banks engage in lending to SMEs, describing their business models and their risk management. Section five provides a number of conclusions on the conditions of access and future trends.en-USCC BY 3.0 IGOACCEPTABLE COLLATERALACCESS POINTSACCESS TO BANKINGACCESS TO BANKING SERVICESACCESS TO CREDITACCESS TO FINANCEACCOUNTINGADVISORY SERVICESAGRICULTURAL BANKAMOUNT OF CREDITAPPROVAL PROCESSESAUDITINGAVAILABILITY OF CREDITBALANCE SHEETBALANCE SHEETSBANK BRANCHESBANK CREDITBANK LENDINGBANK LOANSBANKING ASSETSBANKING INSTITUTIONSBANKING MARKETBANKING MARKETSBANKING SECTORBANKING SERVICEBANKING SERVICESBANKING SYSTEMBANKRUPTCYBANKRUPTCY PROCEDURESBANKSBORROWERBORROWINGBORROWINGSBUSINESS CENTERSBUSINESS CREDITBUSINESS STRATEGIESCAPITAL ADEQUACYCAPITAL LOANSCAPITAL REQUIREMENTSCAPITAL STANDARDSCAPITALIZATIONCASH FLOWCASH MANAGEMENTCDSCOLLATERALCOLLATERAL REQUIREMENTSCOLLATERALSCOMMERCIAL BANKCOMMERCIAL BANKSCONSOLIDATED FINANCIAL STATEMENTSCONSUMER FINANCECONSUMER LOANSCOST OF CREDITCREDIT APPLICATIONSCREDIT ASSESSMENTCREDIT BUREAUCREDIT BUREAUSCREDIT CARDSCREDIT DECISIONSCREDIT GROWTHCREDIT GUARANTEECREDIT HISTORYCREDIT INFORMATIONCREDIT LINECREDIT LINESCREDIT MARKETCREDIT MARKETSCREDIT POLICIESCREDIT PRODUCTSCREDIT PROGRAMSCREDIT REPORTCREDIT REPORTSCREDIT RISKCREDIT RISK MANAGEMENTCREDIT RISKSCREDIT SCORINGCREDIT SCORING MODELSCREDIT WORTHINESSCREDITORCREDITORSCREDITSCREDITWORTHINESSCUSTOMER SERVICEDEBTDEBT BURDENDEBT OUTSTANDINGDEBTSDEFICITSDEMONSTRATION EFFECTSDEPOSITDEPOSIT ACCOUNTSDEPOSITSDEVELOPING COUNTRYDIVERSIFICATIONEARNING CAPACITYECONOMIC AGENTSECONOMIC CONDITIONSECONOMIC GROWTHEIBEMPLOYMENTENTERPRISE CREDITENTREPRENEURENTREPRENEURSENTREPRENEURSHIPEXCHANGE RATESEXTERNAL FINANCINGEXTERNAL FUNDSFACTORINGFINANCIAL INFRASTRUCTUREFINANCIAL INSTITUTIONFINANCIAL MARKETFINANCIAL SERVICEFINANCIAL SERVICE PROVIDERSFINANCIAL SERVICESFINANCIAL SYSTEMFINANCING OBSTACLESFIXED ASSETSFOREIGN BANKSFOREIGN CURRENCYFOREIGN EXCHANGEFORMS OF CREDITGOVERNMENT CREDITGOVERNMENT INVOLVEMENTGUARANTORSHOUSEHOLD LENDINGHOUSEHOLDSHOUSINGINDEBTEDNESSINFLATIONINFORMATION ASYMMETRIESINFORMATION SHARINGINSURANCEINTEREST RATEINTEREST RATESINTERMEDIARY BANKINTERMEDIARY BANKSINTERNAL FUNDSINTERNATIONAL BANKINTERNATIONAL BANKINGINTERNATIONAL BANKSINTERNATIONAL FINANCEINVESTMENT BANKINVESTMENT DECISIONSINVESTMENT FINANCEINVESTMENT LOANSINVESTMENT PLANJOB CREATIONLACK OF COLLATERALLEGAL FRAMEWORKLENDING TECHNIQUESLEVEL OF INTEREST RATESLEVELS OF COLLATERALLOANLOAN AMOUNTLOAN APPROVALLOAN PORTFOLIOLOAN PROCESSINGLOAN PRODUCTSLOAN RECOVERYLOAN SUPERVISIONLOAN TERMSLOANS FROM BANKSLOANS TO BUSINESSESLOCAL BANKLOCAL GOVERNMENTSMANDATESMARKET DEVELOPMENTMARKET ECONOMIESMARKET ENVIRONMENTMARKET STRUCTUREMARKET VALUEMARKETS DEVELOPMENTMATURITIESMATURITYMICRO CREDITSMICRO-ENTERPRISESMONETARY POLICYMORTGAGESMOVABLE COLLATERALMUNICIPALITIESNON-PERFORMING LOANSNPLOUTREACHOVERDRAFTOVERDRAFTSPAYMENT SERVICESPRIVATE INVESTORSPRIVATIZATIONPROFITABILITYPROPERTY RIGHTSPRUDENTIAL REGULATIONSPUBLIC MARKETSPUBLIC POLICYRATING SYSTEMSREGIONAL BANKSREGULATORY FRAMEWORKREPAYMENTRESERVE REQUIREMENTSRESERVES REQUIREMENTSRETAIL BANKINGRETAIL BUSINESSREVOLVING FUNDRISK DIVERSIFICATIONRISK MANAGEMENTRISK PROFILESAVINGSSAVINGS ACCOUNTSSAVINGS BONDSSECOND LOANSECURITIESSETTLEMENTSHAREHOLDERSSMALL BANKSSMALL BUSINESSESSMALL ENTERPRISESSOCIAL SECURITYSOLVENCYSTART-UPSSUBORDINATED DEBTSUBSIDIARIESSUBSIDIARYTELECOMMUNICATIONSTERM CREDITTERM CREDITSTIME DEPOSITTRANSACTION COSTTRANSACTION COSTSTURNOVERTURNOVERSUNIONWORKING CAPITALWorld Bank10.1596/12796