World Bank2014-01-312014-01-312013-07-29https://hdl.handle.net/10986/16782The objective of this report is to provide background and context on the housing and utilities sector in Belarus, focusing in particular on Bank-funded Water, Waste management, and biomass-based district heating projects. The report aims to assess the existing Social Accountability (SA) mechanisms in these sectors and in the projects, and identify potential SA entry points and approaches that could be incorporated into the project cycle or in governmental policies and activities. The findings of this report rely on a desk review of legislative and analytical materials on the Water and Waste sectors in Belarus, and on interviews, conducted as part of a mission in April 2013, with Belarusian national and local government representatives, project implementation mangers, civil society groups, and other relevant actors. The structure of the report is as follows. Part one offers an overview of the housing and utilities sector in Belarus and outlines the existing SA mechanisms in the sector. Part two surveys the methodology employed for the preparation of this report. Parts three, four, and five focused respectively on the Bank-funded Water Sanitation and Supply Project, Integrated Solid Waste Management Project, and the Biomass Heating Project. These parts provide an overview of the water, waste, and district heating sectors in Belarus, an overview of each of the projects, and a discussion of existing social accountability mechanisms and challenges in the projects. Lastly, recommendations to enhance SA mechanisms both on the project and on the sector level are provided.en-USCC BY 3.0 IGOACCESS TO DRINKING WATERACCESS TO INFORMATIONAVAILABLE WATERAVAILABLE WATER RESOURCESBIOMASSBOILERSBROAD RANGECAPACITY BUILDINGCENTRAL GOVERNMENTCHEMICAL CONTAMINATIONCHEMICAL POLLUTANTSCITIZEN PARTICIPATIONCITY COUNCILCIVIL SOCIETYCIVIL SOCIETY ORGANIZATIONSCLEAN WATERCOLLECTION NETWORKSCOMPETITIVE BASISCONSTRUCTIONCOST SAVINGSCROSS-SUBSIDIZATIONDEWATERINGDISTRIBUTION SYSTEMDRINKING WATERELECTRICITYENVIRONMENTAL BENEFITSENVIRONMENTAL HEALTHENVIRONMENTAL IMPACTSENVIRONMENTAL PROTECTIONFERTILIZERSFRESH WATERGASGOOD GOVERNANCEGROUNDWATERGROUNDWATER RESOURCESGROUNDWATER SUPPLIESHAZARDOUS WASTESHEATHOUSEHOLDSIMPROVING SERVICE DELIVERYINDEPENDENT SERVICE PROVIDERSINDUSTRIAL SECTORINTEGRATED SOLID WASTE MANAGEMENTINVESTMENTS IN WATER SUPPLYIRONIRON REMOVALLANDFILLSLARGE CITIESLARGER UTILITIESLOCAL AUTHORITIESLOCAL COMMUNITIESLOCAL COUNCILSLOCAL STAKEHOLDERSMETER READINGMETER READINGSMONITORING PURPOSESMUNICIPAL AUTHORITIESMUNICIPAL COMPANYMUNICIPAL DEVELOPMENTMUNICIPAL SERVICE PROVIDERSMUNICIPAL SERVICE PROVISIONMUNICIPAL SERVICESMUNICIPAL SOLID WASTEMUNICIPAL WASTEMUNICIPAL WASTE COLLECTIONMUNICIPAL WASTE MANAGEMENTMUNICIPAL WATERMUNICIPAL WATER SERVICESMUNICIPALITIESNATURAL RESOURCE MANAGEMENTNATURAL RESOURCESOPERATIONAL EFFICIENCYPERFORMANCE BENCHMARKSPERFORMANCE INDICATORSPERFORMANCE OF SERVICE PROVIDERSPERSISTENT ORGANIC POLLUTANTSPIPELINEPIPELINESPOLLUTIONPOTABLE WATERPOTABLE WATER QUALITYPROJECT MANAGEMENTPROPERTY OWNERPROPERTY OWNERSPROVISION OF SERVICESPROVISION OF WATERPUBLIC UTILITIESPUBLIC WORKSPUMPINGPUMPING STATIONSQUALITY OF SERVICEQUALITY OF WATERQUALITY STANDARDSRECYCLINGRECYCLING FACILITIESREGIONAL DEVELOPMENTRESIDENTIAL CONSUMERSRESIDENTIAL CUSTOMERSRIVER BASINRIVER BASIN MANAGEMENTSAFE DRINKING WATERSANITATION FACILITIESSANITATION SECTORSERVICE DELIVERYSERVICE PROVIDERSERVICE PROVIDERSSERVICE PROVISIONSEWERAGESLUDGESLUDGE DEWATERINGSMALL TOWNSSOLID WASTESOLID WASTE COLLECTIONSOLID WASTE MANAGEMENTSOLID WASTE PROCESSINGSURFACE WATERSURFACE WATER SUPPLYSUSTAINABLE USETANKSTOWNTOWNSURBAN AREASUSE OF WATERUTILITIESUTILITY SERVICESWASTE COLLECTIONWASTE DISPOSALWASTE SEPARATIONWASTEWATERWASTEWATER SERVICESWASTEWATER TREATMENTWASTEWATER TREATMENT PLANTSWATER ABSTRACTIONWATER AUTHORITIESWATER CONTAMINATIONWATER DISTRIBUTIONWATER DISTRIBUTION SYSTEMWATER FACILITIESWATER INFRASTRUCTUREWATER MANAGEMENTWATER METERSWATER POLICIESWATER PROVIDERSWATER RESOURCESWATER SANITATIONWATER SECTORWATER SECTOR DEVELOPMENTWATER SERVICEWATER SERVICESWATER SOURCESWATER SUPPLYWATER SUPPLY SERVICESWATER SUPPLY SYSTEMWATER SYSTEMWATER SYSTEMSWATER TARIFFSWATER USEWATER USERSWATER UTILITIESWELLSWorld Bank10.1596/16782