World Bank2023-11-132023-11-132023-11-13https://openknowledge.worldbank.org/handle/10986/40603This report, which is funded by the EU under the Support to Public Sector Management Reform Project in BiH, presents an assessment of e-services and key enablers that underpin an efficient and user-centric digital government in the RS, including recommendations for further development. The assessment was conducted at the request of and in close collaboration with the RS Ministry of Scientific and Technological Development, Higher Education and Information Society (MNRVOID). The report is meant to inform the RS Government’s future reform plans in the area of digitization.enCC BY-NC 3.0 IGOEUROPEAN COMMISSIONDIGITAL GOVERNMENT STRATEGYE-GOVERNANCE TRANSITIONSUSTAINABLE DIGITAL TRANSFORMATIONELECTRONIC REGISTRIESDIGITIZATION POLICYReportWorld Bank10.1596/40603