Karippacheril, Tina George2016-11-292016-11-292013-05https://hdl.handle.net/10986/25492In an era of digital governance, information technology, internet, mobile devices, and social media have transformed the organization, management, and delivery of public services. Developing country governments around the world are gradually replacing paper-based processing and delivery with next-generation technologies to serve citizens. In Indonesia, a host of citizen-led approaches have emerged ahead of government process transformation efforts. This global expert team (GET) note examines case studies of digital-era governance (DEG), a concept put forward by Dunleavy, further developed by means of examples from Indonesia focusing on demand-side approaches to stimulate improvements in public sector performance.en-USCC BY 3.0 IGOPROCUREMENTSREVENUE ADMINISTRATIONCOMMUNITY DRIVEN DEVELOPMENTREVOLUTIONCORRUPTPUBLIC PROCUREMENTFINANCINGFINANCIAL MANAGEMENTFREEDOM OF INFORMATION LAWLAWSPUBLIC SECTORLACK OF CLARITYMISAPPROPRIATIONGOVERNMENTCITIZEN VOICEGOVERNMENT OFFICIALSLOCAL GOVERNMENTSFINANCIAL RESOURCESINFORMATIONSERVICESNATIONAL DEVELOPMENTLOCAL GOVERNANCEBUDGET TRANSPARENCYMINISTERRISK OF CORRUPTIONCORRUPTIONNATIONAL LEVELDISCLOSURECIVIL SOCIETY ORGANIZATIONSCOMMUNITY PARTICIPATIONGOVERNMENT LEVELINSTITUTIONSPUBLIC POLICYSTATESCOMMUNITY DEVELOPMENTPUBLIC INFORMATIONCOLLUSIONEXECUTIONGOVERNMENT INSTITUTIONSPERFORMANCE INDICATORSLOCAL LEVELSEXTORTIONCONTRACTSAUTHORITARIAN RULECITIZEN PARTICIPATIONCIVIL SOCIETYDEMOCRACYINITIATIVECITIZENMINISTRIESCENTRALIZATIONORGANIZATIONSLOCAL GOVERNMENTINTERNATIONAL DEVELOPMENTPUBLIC FINANCEEXPENDITURE MANAGEMENTGOVERNMENT TRANSPARENCYGOVERNMENT ACTIONDEMOCRATIZATIONINDICATORSSERVICE DELIVERYEXPENDITUREFISCALINITIATIVESINTEGRITYACCOUNTABILITYPROCUREMENTTRANSPARENCYPUBLIC EXPENDITUREPOLICEFINANCIAL CRISISPARTICIPATIONBANKCORRUPT OFFICIALSCENTRAL GOVERNMENTANTI-CORRUPTIONPUBLIC EXPENDITURESREGULATIONSTATE BUDGETPOLICYSOCIAL WELFARECITIZENSMEDIACONSTITUTIONBUDGET HEARINGSADMINISTRATIONREVENUE COLLECTIONGOVERNANCEJUSTICEPUBLIC RESOURCESPUBLIC AGENCIESPUBLIC MANAGEMENTSTATEGOVERNMENT AGENCIESFREEDOM OF INFORMATIONSECURITYREGIONSCOMPLAINTSPUBLIC SECTOR PERFORMANCEPUBLIC EXPENDITURE MANAGEMENTORGANIZATIONMINISTRY OF FINANCEFISCAL MANAGEMENTFINANCIAL INFORMATIONPOVERTYPUBLIC ADMINISTRATIONDIGITAL GOVERNANCEADMINISTRATIVE PROCESSESJUDICIARYDECENTRALIZATIONCOMPLAINTREHABILITATIONFISCAL TRANSPARENCYLAWGOVERNMENT DATASTATE FINANCELEADERSHIPCOMMUNITYAUDITNEPOTISMTECHNOLOGIESPUBLIC SERVICEGOVERNMENTSPROCUREMENT POLICYSERVICEDISTRICTSPOVERTY ALLEVIATIONADJUDICATIONGOVERNMENT INTERVENTIONPUBLIC SERVICE DELIVERYBriefWorld Bank10.1596/25492