Koziol, MargaretTolmie, Courtney2012-03-192012-03-192010978-0-8213-8519-7https://hdl.handle.net/10986/2502The goal of this guidebook is to serve as a starting point for civil society organizations, as well as Bank teams interested in conducting Public Expenditure Tracking Surveys, both on a small and larger scale. It is designed to lead a research team from idea inception to results dissemination, while emphasizing the importance of utilizing evidence to influence policy, regardless of whether it is on a macro or micro-level. Though the World Bank has been at the forefront of efforts to measure the effectiveness of service delivery, it is hoped that Bank teams and civil society alike will take the research one step further and empower citizen users to keep service providers accountable through information dissemination and citizen engagement efforts.CC BY 3.0 IGOABSENTEEISMACCESS TO INFORMATIONACCESS TO TEXTBOOKSACCOUNTABILITYACCOUNTABILITY FOR RESULTSACCOUNTINGACTION PLANADMINISTRATIVE COSTSADMINISTRATIVE RECORDSALLOCATIONAPPLIED RESEARCHAUDITINGBLOCK GRANTSBUDGET ALLOCATIONSBUDGET DATABUDGET DISCIPLINEBUDGET INFORMATIONBUDGET PRACTICESBUDGET PROCESSBUDGET RECORDSBUDGET RESOURCESBUDGETARY ALLOCATIONBURSARY FUNDCAPITAL SPENDINGCAPITATION GRANTCATALOGINGCATCHMENT AREACENTRAL GOVERNMENTCIVIL SOCIETYCIVIL SOCIETY ORGANIZATIONSCONTENTSCOST-EFFECTIVENESSCOST-EFFICIENCYDATA ANALYSISDATA COLLECTIONDATA COLLECTION PROCESSDATA ENTRYDATA QUALITYDECENTRALIZATIONDECISION MAKINGDELIVERY OF HEALTH SERVICESDELIVERY OF SERVICESDIAGNOSTIC TOOLEDUCATION EXPENDITURESEDUCATION PROGRAMEDUCATION SECTOREDUCATION SPENDINGEFFECTIVENESS OF PUBLIC SPENDINGEFFECTIVENESS OF SERVICE DELIVERYEFFICIENCY OF PUBLIC SPENDINGENROLLMENT RATESEXERCISESEXPENDITURE ANALYSISEXPENDITURE MANAGEMENT SYSTEMEXPENDITURE PROCESSEXPENDITURE TRACKING STUDIESEXPENDITURE TRACKING SURVEYSEXPENDITURESFINANCIAL FLOWSFINANCIAL SUPPORTFLORAFOCUS GROUPGENERALIZATIONSGOVERNMENT EXPENDITUREGOVERNMENT PERFORMANCEHEALTH CAREHEALTH CENTERSHEALTH CLINICSHEALTH DEPARTMENTSHEALTH EXPENDITUREHEALTH EXPENDITURESHEALTH INDICATORSHEALTH INSURANCEHEALTH OUTCOMESHEALTH SECTORHEALTH WORKERSHOSPITALSHUMAN DEVELOPMENTHUMAN RESOURCESINFORMATION DISSEMINATIONINTENDED BENEFICIARIESINTERNATIONAL ORGANIZATIONSINTERVENTIONISSUESLAWSLEARNINGLEARNING OPPORTUNITIESLITERACYMEASURABLE OUTPUTSMEDICAL PROFESSIONALSMEDICINESMINISTRY OF EDUCATIONMINISTRY OF FINANCEMONETARY TERMSMUNICIPALITIESNATIONAL GOVERNMENTONLINE DATABASEPATIENTSPETSPHARMACISTSPOLICY DECISIONSPOLITICIANSPOSTERSPRIMARY HEALTH CAREPRIMARY SCHOOLSPRIVATE SCHEMESPRIVATE SCHOOLSPROBABILITYPROGRAMSPUBLIC BUDGETINGPUBLIC EXPENDITUREPUBLIC EXPENDITURE MANAGEMENTPUBLIC EXPENDITURE REVIEWPUBLIC EXPENDITURE TRACKINGPUBLIC HEALTHPUBLIC INTERESTPUBLIC MONEYPUBLIC RESOURCESPUBLIC SCHOOLSPUBLIC SERVICESPUBLIC SPENDINGQUANTITATIVE DATAQUANTITATIVE SERVICE DELIVERYRECURRENT EXPENDITURERESEARCHERSRESOURCE ALLOCATIONRESOURCE FLOWSSCHOLARSHIP PROGRAMSCHOOL FEESSCHOOL MANAGEMENTSCHOOLSSECONDARY EDUCATIONSECONDARY SCHOOLSSERVICE DELIVERYSERVICE PROVIDERSERVICE PROVIDERSSTATE BUDGETTEACHERTEACHERSTECHNICAL EXPERTISETEXTBOOKSTRANSPARENCYUNIVERSITIESUSERUSER SATISFACTIONUSERSWAGE EXPENDITURESWASTEWEBWORKERSWorld Bank10.1596/978-0-8213-8519-7