Wilhelm, VeraMueller, Susanne D.2012-08-132012-08-132003-12https://hdl.handle.net/10986/9709How can the Bank or other development agencies more effectively support capacity enhancement (CE) in client countries? Is there a more systematic way to design and track capacity enhancement activities? Experience in telecom reform in Mali, Mauritania, and Morocco provides insights into the different opportunities and constraints that different countries face in implementing very similar reforms. It forms the basis for proposing a three-way framework for analyzing needs and planning capacity enhancement assistance.CC BY 3.0 IGOADAPTATIONANALYTICAL WORKBIDDINGCAPACITY BUILDINGCASE STUDIESCIVIL SOCIETYCLIENT COUNTRIESCLIMATECOMMUNITY LEADERSCONDITIONALITYDEBTDEBT RELIEFDEREGULATIONDEVELOPMENT GOALSDEVELOPMENT PROGRAMMEDISTANCE LEARNINGDONOR COMMUNITYECONOMIC DEVELOPMENTINSTITUTIONAL CONTEXTINSTITUTIONAL ENVIRONMENTKNOWLEDGE SHARINGLABOR UNIONSLEARNINGLEARNING PROCESSMANAGERSMEDIAPARTICIPATORY TOOLSPOLICY DIALOGUEPOLICY ENVIRONMENTPOLICY LEVELPOLITICAL COMMITMENTPOLITICAL LEADERSHIPPOLITICAL PROCESSPOVERTY REDUCTIONPROGRAMSPUBLIC EXPENDITUREPUBLIC SECTORREGULATORY AGENCYREGULATORY FRAMEWORKRISK MANAGEMENTSERVICE DELIVERYSOCIAL ANALYSISSOCIAL DEVELOPMENTSUSTAINABLE DEVELOPMENTTECHNICAL ASSISTANCETELECOM SECTORTELECOM SERVICESTELECOMMUNICATIONSTELECOMMUNICATIONS REFORMTELECOMSTELEPHONE LINESTELEPHONE SERVICESWorld Bank10.1596/9709