Deffebach, PeterDavies, ElwynIacovone, LeonardoMcKenzie, David J.2023-09-272023-09-272023-09-27https://openknowledge.worldbank.org/handle/10986/40409Standard in-person business training programs are costly and difficult to scale to the millions of microenterprises in the developing world. The authors conducted an experiment to test the feasibility, cost-savings, and impact of delivering live training sessions over Zoom to microentrepreneurs in Mexico and Guatemala. This paper demonstrates that it is now feasible to recruit and train self-employed women online, covering a wide geographic area, with few technology issues. However, the cost savings over in-person classes are less than expected. Training improved business practices and performance over two months, but the impacts had dissipated within six months.enCC BY 3.0 IGOBUSINESS TRAININGMICROENTERPRISESDIGITAL DELIVERYWorking PaperWorld Bank10.1596/1813-9450-10574