Reinikka, Ritva2012-08-132012-08-131999-05https://hdl.handle.net/10986/11481Diagnostic surveys can provide vital information for decisionmakers when institutional weaknesses inhibit a more regular flow of information. If strategically designed, a survey can help induce policy change by pointing directly to the main bottlenecks, making it easier for policymakers to find solutions. This note summarizes two cases in Uganda where diagnostic surveys proved particularly useful. The first case involves public spending on health and education; the second considers tax administration from the perspective of taxpaying firms.CC BY 3.0 IGOSURVEY DESIGNSERVICE DELIVERYINFORMATION NEEDSSTATISTICSSURVEY DATASURVEY METHODOLOGYPUBLIC SECTOR MANAGEMENTPRIMARY EDUCATIONPRIMARY HEALTH CAREPUBLIC POLICYTAX ADMINISTRATIONQUANTITATIVE DATAMANUFACTURING ENTERPRISESCORRUPTION ACCOUNTINGACCOUNTING SYSTEMSAGRICULTUREAUDITSAUTHORITYBENCHMARKSCLINICSCORRUPTIONDISTRICTSDRUGSECONOMICSEVASIONGOVERNMENT LEVELGOVERNMENT POLICYHEALTH CAREHEALTH SERVICESHYGIENEINTERVENTIONLACK OF ACCOUNTABILITYLEVELS OF GOVERNMENTLOCAL GOVERNMENTLOCAL GOVERNMENTSMEDICAL SUPPLIESPARENTSPRESCRIPTIONSPRESIDENCYPRIVATE SECTORPROCUREMENTPROVISIONSPUBLIC EXPENDITUREPUBLIC FUNDSPUBLIC HEALTHPUBLIC SECTORPUBLIC SECTOR REFORMPUBLIC SPENDINGQUALITATIVE RESEARCHQUANTITATIVE DATARADIOSCHOOLSSERVICE DELIVERYSOCIAL RESEARCHTAXTAX ADMINISTRATIONTAX EXEMPTIONSTAX POLICYTAX SYSTEMTAXATIONTRANSPARENCYUsing Surveys for Public Sector ReformComo utilizar las encuestas para reformar el sector publicoWorld Bank10.1596/11481