World Bank2012-03-192012-03-192010-02-03https://hdl.handle.net/10986/2849There is a general consensus that The Gambia's civil service has a number of key capacity weaknesses. Pay is too low to hire, motivate and retain key technical and professional staffs. Staffs are not managed to achieve results, neither rewarded for good performance nor sanctioned for poor performance or breaking the rules. Frequent removals and transfers of Government officials have undermined job security and institutional knowledge. The main objective of this report is to outline the results of the analysis of civil service capacity constraints. Based on the analysis, the report presents options to consider for the proposed civil service reform program which the Government plans on preparing. The Personnel Management Office (PMO) drafted a reform strategy in August 2007, the 'public sector reform sector strategy paper 2007-2011,' which can be further developed by incorporating the findings of report. The expected goal of this strategy is to build the capacity of the civil service to formulate policies and allocate resources to implement those policies so as to ensure effective delivery of public services. This report is organized as follows: chapter one identifies the overall capacity constraints in the civil service; chapter two analyzes civil service pay and benefits; chapter three assesses human resource management; chapter four focuses on the education and health sectors; and chapter five summarizes the major findings and proposes reform options and the next steps.CC BY 3.0 IGOACCOUNTINGACCRUAL RATEACCRUAL RATESACTIVE ASSET MANAGEMENTAGRICULTUREARREARSAVERAGE BENEFITAVERAGE BENEFITSAVERAGE WAGE GROWTHBENCHMARKBENEFICIARIESBENEFIT ADJUSTMENTSBENEFIT FORMULABENEFIT INDEXATIONBENEFIT LEVELBENEFIT LEVELSBENEFIT PAYMENTSBORROWING REQUIREMENTSCAPITAL GAINSCASH BALANCESCIVIL SERVICE PENSIONCOMPENSATIONCONSUMER PRICE INDEXCONSUMPTION SMOOTHINGCONTRIBUTION RATECONTRIBUTION RATESCORPORATE GOVERNANCECOST REDUCTIONSCREDIBILITYCREDIT RISKSCURRENCYCUSTODYDEBT BURDENDEBT FINANCINGDEBT INSTRUMENTSDEFICITSDEFINED BENEFITDEFINED BENEFIT SCHEMEDEFINED-BENEFIT SCHEMEDEMOGRAPHICDEPENDENCY RATIODEVELOPMENT BANKDISABILITYDISBURSEMENTDISBURSEMENTSDISCOUNT RATEDISCOUNT RATESDOMESTIC DEBTELDERLYEMPLOYEEEQUILIBRIUMFINANCE CORPORATIONFINANCESFINANCIAL MARKETSFINANCIAL SUSTAINABILITYFISCAL BURDENFUND INVESTMENTSFUND MANAGEMENTGDPGENDERGENDERSGOOD GOVERNANCEGOVERNMENT DEBTGROSS DOMESTIC PRODUCTGROWTH RATESHOLDINGHOMEHOUSING FINANCEIMPLICIT PENSION DEBTIMPLICIT PENSION DEBTSINCOME LEVELSINCOME SECURITYINCOME STREAMSINCOME TAXESINCOMESINDIVIDUAL ACCOUNTSINFLATIONINFLATION INDEXATIONINFLATION RATEINFLATION RISKINFORMAL SECTORINSTITUTIONAL DEVELOPMENTINSURANCEINTERNATIONAL DEVELOPMENTINVESTINGINVESTMENT MANAGEMENTINVESTMENT OPPORTUNITIESINVESTMENT PERFORMANCEINVESTMENT PERFORMANCE RISKSINVESTMENT POLICYINVESTMENT RISKSINVESTMENT STRATEGYLABOR FORCELABOR MARKETLABOR MARKETSLAWSLEGAL ENTITYLEGAL PROVISIONLEGISLATIONLIFE EXPECTANCYLIQUIDITYLIQUIDITY RISKSLOCAL GOVERNMENTLONG-TERM COSTLONG-TERM COSTSMACROECONOMIC ENVIRONMENTMANDATORY RETIREMENTMONETARY FUNDMORTALITYMULTI-PILLAR SYSTEMNATIONAL PENSIONNORMAL RETIREMENT AGEOCCUPATIONAL SCHEMESOLD-AGE INCOMEOUTPUTOUTPUTSOUTSOURCINGPARTIAL INDEXATIONPARTIAL PRICE INDEXATIONPENSIONPENSION ASSETSPENSION BENEFITPENSION BENEFITSPENSION CONTRIBUTIONSPENSION COSTSPENSION DEBTPENSION DEBTSPENSION EXPENDITUREPENSION EXPENDITURESPENSION FUNDPENSION LIABILITIESPENSION PAYMENTSPENSION PROVISIONPENSION PROVISIONSPENSION REFORMPENSION REFORMSPENSION RIGHTSPENSION SCHEMEPENSION SCHEMESPENSION SPENDINGPENSION SYSTEMPENSION SYSTEMSPENSION WEALTHPENSIONERSPENSIONSPERSONAL INCOMEPRICE INCREASESPRICE INDEXATIONPRIVATE INVESTMENTPRIVATE INVESTMENT MANAGERPROVIDENT FUNDPUBLIC INVESTMENTSPUBLIC PENSIONPUBLIC SECTOR BORROWINGPUBLIC SYSTEMSPURCHASING POWERRATE OF RETURNRATES OF RETURNRATES OF RETURNSREAL GDPREFORM PROGRAMREGULAR PAYMENTSREPLACEMENT RATEREPLACEMENT RATESRESERVERESERVESRETIREERETIREESRETIREMENTRETIREMENT AGESRETIREMENT BEHAVIORRETIREMENT BENEFITRETIREMENT BENEFITSRETIREMENT PENSIONSRETIREMENT PERIODRETURNSSAVINGSSAVINGS ACCOUNTSETTLEMENTSEXSMOOTHING CONSUMPTIONSOCIAL PENSIONSOCIAL PROTECTIONSOCIAL SECURITYTRANSACTIONTRANSACTION COSTSTRANSFER RISKSTRANSPARENCYTREASURYTREASURY SECURITIESVOLATILITYWAGE GROWTHWAGE TAXESWAGESWIDOWSWILLWorld Bank10.1596/2849