World Bank2013-03-252013-03-252007-09https://hdl.handle.net/10986/12908This note proposes an organization chart, job descriptions, and budget needs; and singles out the short-term priority issues, such as tariff policy, universal service definition and funding mechanism, state of the competition, authorizations and licenses, and enabling legislation. While addressing these issues is a priority, it is also recommended that the Postal Policy Unit build a structured dialogue with the sector stakeholders in the Government of Egypt (GoE), Egyptian National Post Office (ENPO), unions, private sector operators, and customers (institutional, corporate, and private customers) at the national level, and the Universal Postal Union (UPU) and World Trade Organization (WTO) at the international level.en-USCC BY 3.0 IGOACCESS TO COMMUNICATIONADDRESS DATABASESBASIC POSTALBASIC POSTAL SERVICESBULK MAILBUSINESS MAILBUSINESS OPPORTUNITIESBUSINESSESCAPABILITYCAPACITY BUILDINGCAPITAL EXPENDITURECITIZEN PARTICIPATIONCLIENT DATABASECOMMERCIAL BANKSCOMMERCIALIZATIONCOMMUNICATION SERVICESCOMPETITION LAWCOMPETITIVE ENVIRONMENTCOMPETITIVE MARKETSCOMPETITIVE PRODUCTSCOMPETITIVENESSCONCESSIONSCONSUMER PROTECTIONCONTACT POINTSCORPORATIZATIONCOUNTER SERVICESCOURIER SERVICECREDIT CARDSCUSTOMER EXPECTATIONSCUSTOMER SATISFACTIONDECISION-MAKINGDELIVERY NETWORKDELIVERY OF LETTERSDELIVERY POINTSDELIVERY STANDARDSDIGITAL DIVIDEDIRECT MAILDIRECT MAIL ADVERTISINGDISTRIBUTION CHANNELDOMESTIC MAILE-COMMERCEE-GOVERNMENTECONOMIC ACTIVITIESECONOMIC DEVELOPMENTELECTRONIC SERVICESEXPRESS MAILFINANCIAL INSTITUTIONSFINANCIAL PERFORMANCEFINANCIAL SUPPORTFREEDOM OF TRANSITGOVERNMENT SERVICESHOME DELIVERYHUMAN RESOURCESHUMAN RESOURCES MANAGEMENTICTINFORMATION COMMUNICATIONSINFORMATION COMMUNICATIONS TECHNOLOGYINFORMATION SYSTEMSINFORMATION TECHNOLOGIESINFORMATION TECHNOLOGYINNOVATIONINSTITUTIONINTERNATIONAL BEST PRACTICEINTERNATIONAL INVESTMENTINTERNATIONAL MAILINTERNATIONAL POSTALINTERNATIONAL STANDARDSISSUANCE OF POSTAGE STAMPSLAW ENFORCEMENTLEGAL FRAMEWORKLETTER BOXLETTER BOXESLETTER POSTLETTERSLICENSELICENSE FEELICENSE FEESLICENSESMAIL DELIVERYMAIL MARKETMAIL SEGMENTMAIL VOLUMESMARKET PLACEMARKET SEGMENTMARKET SEGMENTSMARKET SHAREMARKET SHARESMARKETINGMEDIAMEDIUM ENTERPRISESMESSAGESMOBILE POST OFFICESNATIONAL POSTNATIONAL POSTAL MARKETNATIONAL POSTAL SECTORNATIONWIDE UNIVERSAL POSTALNEW MARKETNICHE MARKETPARCELSPERFORMANCE ENHANCEMENTPERFORMANCE INDICATORSPOSTPOST BOXESPOST CORPORATIONPOST OFFICEPOST OFFICE NETWORKPOST OFFICESPOSTAGEPOSTALPOSTAL ACTIVITIESPOSTAL AGENCIESPOSTAL BUSINESSPOSTAL COMMISSIONPOSTAL COMMUNICATIONPOSTAL CORPORATIONPOSTAL CUSTOMERSPOSTAL ENVIRONMENTPOSTAL FINANCIAL SERVICESPOSTAL INDUSTRYPOSTAL INFRASTRUCTUREPOSTAL LAWPOSTAL LAWSPOSTAL MARKETPOSTAL MARKET LIBERALIZATIONPOSTAL MARKETSPOSTAL MONOPOLYPOSTAL NETWORKPOSTAL NETWORKSPOSTAL OPERATIONSPOSTAL OPERATORSPOSTAL OUTLETPOSTAL OUTLETSPOSTAL POLICIESPOSTAL POLICYPOSTAL REFORMPOSTAL REFORM PROGRAMSPOSTAL REGULATIONPOSTAL REGULATORPOSTAL REGULATORSPOSTAL REGULATORY FUNCTIONPOSTAL SAVINGSPOSTAL SECTORPOSTAL SECTOR POLICYPOSTAL SERVICEPOSTAL SERVICE OPERATINGPOSTAL SERVICE STANDARDSPOSTAL STAFFPOSTAL STRATEGYPOSTAL SYSTEMPOSTAL TECHNOLOGYPOSTAL TERRITORYPOSTSPRIVATE OPERATORSPRIVATE PARTNERSHIPSPRIVATE POSTAL OPERATORSPRIVATE SECTORPRIVATE SECTOR INVESTMENTPRIVATE SECTOR PARTICIPATIONPRODUCTIVITYPUBLIC POSTAL LICENSEEPUBLIC POSTAL OPERATORPUBLIC SERVICEQUALITY OF SERVICEQUALITY OF SERVICE PERFORMANCEREGULATORY AGENCYREGULATORY ENVIRONMENTREGULATORY EXPERTSREGULATORY FRAMEWORKREGULATORY REQUIREMENTSRESULTROYAL MAILRURAL ACCESSRURAL POST OFFICESSERVICE PROVIDERSSMALL PACKETSSUPERVISIONTARGETSTECHNICAL ASSISTANCETELECOMTELECOMMUNICATIONTELECOMMUNICATION POLICYTELECOMMUNICATION SECTORTELECOMMUNICATION SECTORSTELECOMMUNICATIONSTELECOMMUNICATIONS POLICYTELEPHONE LINESUNIFORM TARIFFUNIVERSAL POSTALUNIVERSAL POSTAL CONVENTIONUNIVERSAL POSTAL SERVICEUNIVERSAL POSTAL SERVICESUNIVERSAL POSTAL UNIONUNIVERSAL SERVICEUNIVERSAL SERVICE FUNDSUNIVERSAL SERVICE OBLIGATIONUNIVERSAL SERVICE OBLIGATIONSUNIVERSAL SERVICE PROVIDERUNIVERSAL SERVICE REQUIREMENTSUNIVERSAL SERVICESUPUUSERSUSESVERIFICATIONWORLD TRADEWorld Bank10.1596/12908