Manghee, SeemaPoole, Alice2014-03-112014-03-112012-09https://hdl.handle.net/10986/17253Progress in urban water supply and sanitation has been slow over the past few decades. The sector suffers from issues of equity and efficiency. Today, more than 780 million people are still without access to improved sources of water, and 2.5 billion lack improved sanitation. Those average figures mask huge disparities between the rich and the poor, the poor consistently have less access to reliable services than the non-poor. Even those who do have networked service often suffer from irregular service and poorly maintained infrastructure. A search of more than 12,000 observations on the water utility benchmarking website, the International Benchmarking Network for Water and Sanitation Utilities (IBNET), indicates that 37 percent of water utilities in the developing world do not even cover operations and maintenance costs from their internal revenue. Overall, political economy analysis provides a practical and useful operational tool that World Bank task team leaders and other urban water specialists can employ in their sector and project work.en-USCC BY 3.0 IGOACCESS TO INFORMATIONACCESS TO WATERASSET HOLDING COMPANYASSET OWNERSHIPBILL COLLECTIONBLOCK TARIFFSBOARD MEMBERSBRACKISH WATERCASH FLOWCASH FLOWSCENTRAL GOVERNMENTCIVIL SOCIETYCOMMUNITY WATERCONNECTIONCONTAMINATED WATERCOST RECOVERYCUBIC METERSCUBIC METERS OF WATERCUBIC METERS PER MONTHDELIVERY OF WATERDRINKING WATERDRINKING WATER QUALITYEFFICIENCY OF SERVICEENGINEERINGFLOOD PROTECTIONGLOBAL WATER PARTNERSHIPGOOD GOVERNANCEGOOD WATER GOVERNANCEGOVERNANCE ARRANGEMENTSGROUND WATERGROUNDWATERHIGH LEVELSHOUSE CONNECTIONSHOUSEHOLDSINADEQUATE WATERIRRIGATIONLEAKAGELEAST COSTLOCAL WATERMAINTENANCE COSTSMAINTENANCE OPERATIONSMANAGEMENT OF WATERMETERINGMONITORING PROGRAMMUNICIPAL OWNERSHIPMUNICIPALITIESOPERATIONAL EXPENDITUREOPERATIONAL IMPROVEMENTSOPERATIONAL PERFORMANCEOPERATIONAL RISKOPERATORSPOLLUTIONPOPULATION GROWTHPOPULATION WITHOUT ACCESSPOTABLE WATERPRICE OF WATERPRIVATE OPERATORPROJECT MANAGEMENTPROVISION OF WATERPROVISION OF WATER SUPPLYPUBLIC HEALTHPUBLIC MANAGEMENTPUBLIC OWNERSHIPPUBLIC UTILITIESPUBLIC UTILITYPUBLIC WATERPUBLIC WATER UTILITIESPUBLIC WORKSQUALITY OF SERVICEQUALITY OF WATERQUALITY STANDARDSRAINFALLRAPID URBANIZATIONREGULATORY AGENCIESREGULATORY FRAMEWORKREGULATORY REFORMSRESPONSIBILITY FOR WATERSAFE WATERSANITATIONSANITATION PROGRAMSANITATION SECTORSANITATION SERVICESANITATION SERVICE DELIVERYSANITATION SERVICESSANITATION SYSTEMSANITATION UTILITIESSERVICE DELIVERYSERVICE PROVIDERSERVICE PROVIDERSSERVICE PROVISIONSERVICE QUALITYSERVICE STANDARDSSEWERAGESEWERAGE BILLSSEWERAGE SERVICESEWERAGE SERVICESSLUMSSMALL TOWNSSOURCES OF WATERSQUATTER SETTLEMENTSSTAKEHOLDER INVOLVEMENTTARIFF LEVELSTARIFF REVISIONURBAN AREAURBAN AREASURBAN CENTERSURBAN SLUMSURBAN WATERURBAN WATER ISSUESURBAN WATER MANAGEMENTURBAN WATER SECTORURBAN WATER SUPPLYURBAN WATER SUPPLY COVERAGEURBAN WATER ­ USEUSE OF WATERUTILITY MANAGEMENTUTILITY MANAGERSUTILITY OPERATIONSUTILITY SERVICESUTILITY STAFFWASTEWATERWASTEWATER SECTORWATER ABSTRACTIONWATER AVAILABILITYWATER COMPANYWATER CONNECTIONSWATER DIRECTORATEWATER GOVERNANCEWATER INFRASTRUCTUREWATER PARTNERSHIPWATER PRICINGWATER PROJECTSWATER PROVIDERSWATER QUALITYWATER RESOURCEWATER RESOURCE MANAGEMENTWATER RESOURCESWATER SCHEMESWATER SECTORWATER SECTOR REFORMWATER SERVICEWATER SERVICESWATER SOURCEWATER SUBSIDIESWATER SUPPLIESWATER SUPPLYWATER TANKERSWATER TARIFFSWATER USERSWATER UTILITIESWATER UTILITYWATER VENDORSWATER ­ USE10.1596/17253