World Bank Group Country Opinion Survey 2016: Sierra Leone FY 2016 Sierra Leone Country Opinion Survey Report THE WORLD BANK GROUP Public Opinion Research Group 1 October 2016 World Bank Group Country Opinion Survey 2016: Sierra Leone Acknowledgements The Sierra Leone Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Public Opinion Research Group (PORG), led by Sharon Felzer (Senior Communications Officer, Head of PORG). Svetlana Markova, Jing Guo, and Jessica Cameron oversaw design, reporting, and analysis. Calita Woods, Isabel Tepedino, Dania Mendoza, and Noreen Wambui provided data support. The report was prepared under the overall guidance and supervision of Sumir Lal (Director, ECRGP). PORG acknowledges the significant contribution from the Sierra Leone country team and the local fielding agency the Institute for Governance Reform (IGR). In particular, PORG is grateful for the support from Sheikh Alhaji Yayah Sesay (Operations Officer) and Ahmed Sahid Nasralla (Consultant) who coordinated the survey related activities from Freetown, Sierra Leone. 1 World Bank Group Country Opinion Survey 2016: Sierra Leone Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................4 IV. General Issues Facing Sierra Leone..............................................8 V. Overall Attitudes toward the World Bank Group .......................13 VI. Sectoral Effectiveness................................................................20 VII. How the World Bank Group Operates .......................................24 VIII. World Bank Group’s Knowledge and Instruments .....................30 IX. World Bank Group’s Response to Ebola ....................................34 X. The Future Role of the World Bank Group in Sierra Leone ........37 XI. Communication and Outreach ..................................................42 XII. Appendices ................................................................................46 2 World Bank Group Country Opinion Survey 2016: Sierra Leone I. Objectives This survey was designed to assist the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Sierra Leone perceive the WBG. The survey explored:  General Issues Facing Sierra Leone  Overall Attitudes toward the World Bank Group  World Bank Group’s Effectiveness and Results  The World Bank Group’s Knowledge Work and Activities  Working with the World Bank Group  The Future Role of the World Bank Group in Sierra Leone  Communication and Information Sharing  Background Information II. Methodology From May to June 2016, 500 stakeholders of the WBG in Sierra Leone were invited to provide their opinions on the WBG’s work in the country by participating in a country opinion survey. Participants were drawn from the Office of the President/Prime Minister; office of a minister; office of a parliamentarian; ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/ contractors working on WBG-supported projects/programs; local governments; bilateral/ multilateral agencies; private sector organizations; private foundations; the financial sector/ private banks; NGOs/community based organizations; the media; independent government institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the judiciary branch; and other organizations. A total of 343 stakeholders participated in the survey (69% response rate). Respondents completed the questionnaire with a representative from the fielding agency. Respondents were asked about: general issues facing Sierra Leone; their overall attitudes toward the WBG; the WBG’s effectiveness and results; the WBG’s knowledge work and activities; working with the WBG; the WBG’s future role in Sierra Leone; and the WBG’s communication and information sharing. Every country that engages in the Country Opinion Survey (COS) must include specific indicator questions that will be aggregated for the World Bank Group’s annual Corporate Scorecard. These questions are identified throughout the survey report. The results in this year’s Country Survey were compared to those in the Country Survey conducted in FY’13 (response rate was 57%, N=340). Data were weighted to reach the same stakeholder composition in two years, which allows for year comparisons. Stakeholder groups which were not present in both fiscal years were not included in the comparison. Respondents who belonged to the “other” stakeholder category were not included either. As a result, mean ratings, percentages of respondents, and the total number of respondents in both years are slightly different from those of the original data reported in the FY’13 COS report and the non- weighted data presented in appendices A, B, C, D, and F. For the weighted stakeholder breakdown and year comparison results, please refer to Appendix E (page 101). 3 World Bank Group Country Opinion Survey 2016: Sierra Leone III. Demographics of the Sample Current Position  For further analyses, respondents from the Office of the President/Prime Minister were combined with respondents from the office of a minister; respondents from PMUs and consultants working on WBG-supported projects were combined with employees of ministries; respondents from financial sector/private banks were combined with those from private sector organizations; respondents from NGOs/community based organizations, youth groups, trade unions, faith-based groups, and private foundations were combined in the “CSO” category; and the few respondents from bilateral/ multilateral agencies, independent government institutions, and the judiciary branch were included in the “Other” category. 4 World Bank Group Country Opinion Survey 2016: Sierra Leone III. Demographics of the Sample (continued) Area of Primary Specialization 5 World Bank Group Country Opinion Survey 2016: Sierra Leone III. Demographics of the Sample (continued) Geographic Locations  Geographic location comparisons can be found in Appendix C (page 91). Exposure to Agencies within the World Bank Group 6 World Bank Group Country Opinion Survey 2016: Sierra Leone III. Demographics of the Sample (continued) Familiarity with the World Bank Group  Year comparison: Respondents in this year’s Country Survey and the FY’13 Country Survey had statistically similar levels of familiarity with the WBG (weighted mean in FY’16 = 5.3; weighted mean in FY’13 = 5.5).1  Respondents’ levels of familiarity with the WBG were significantly, strongly correlated with their ratings of the WBG’s overall effectiveness in Sierra Leone, and significantly, moderately correlated with the extent to which the WBG plays a relevant role in development in Sierra Leone, and the extent to which the WBG contributes to the country’s development results. 1 Please refer to Appendix E (page 101) for more details on data comparisons across years. The means in the chart were calculated based on un-weighted data. 7 World Bank Group Country Opinion Survey 2016: Sierra Leone IV. General Issues Facing Sierra Leone Headed in the Right Direction2  Year comparison: This year’s respondents were significantly less likely to believe that Sierra Leone is headed in the right direction compared to respondents in the FY’13 Country Survey.  Stakeholder groups: In this year’s Country Survey, respondents from local governments were more likely to indicate that Sierra Leone is headed in the right direction, whereas respondents from the Office of the President/Prime Minister/Minister were least positive about the prospect of Sierra Leone. 2 Percentages in the chart were calculated based on weighted data. 8 World Bank Group Country Opinion Survey 2016: Sierra Leone IV. General Issues Facing Sierra Leone (continued) Development Priority  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the most important development priorities in Sierra Leone were “education” (54%) and “energy” (34%). 9 World Bank Group Country Opinion Survey 2016: Sierra Leone IV. General Issues Facing Sierra Leone (continued) What Would Contribute Most to Reducing Poverty  Year comparison: In the previous FY’13 Country Survey, respondents indicated that the greatest contributors to poverty reduction in Sierra Leone were “education” (37%), “economic growth” (27%), and “job creation/employment” (26%). 10 World Bank Group Country Opinion Survey 2016: Sierra Leone IV. General Issues Facing Sierra Leone (continued) Factors Contributing to “Shared Prosperity” 11 World Bank Group Country Opinion Survey 2016: Sierra Leone IV. General Issues Facing Sierra Leone (continued) Gap between the Rich and the Poor Global Climate Change 12 World Bank Group Country Opinion Survey 2016: Sierra Leone V. Overall Attitudes toward the World Bank Group Attributing Failed/Slow Reform Efforts  Year comparison: Respondents in the previous FY’13 Country Survey most often attributed failed or slow World Bank assisted reform efforts to that “the Government works inefficiently” (40%), “the World Bank works too slowly” (38%), and “there is not an adequate level of citizen/civil society participation” (36%). 13 World Bank Group Country Opinion Survey 2016: Sierra Leone V. Overall Attitudes toward the World Bank Group (continued) As noted in the “Methodology” section, the indicator questions referred to throughout the survey report are questions that are asked in every country that engages in the Country Opinion Survey. These will be aggregated for the World Bank Group’s annual Corporate Scorecard. The World Bank Group’s Overall Effectiveness3 (Indicator Question) Achieving Development Results (Indicator Question) Building/Strengthening Existing Country Systems (Indicator Question) 3 Means presented in the first and second charts on this page were calculated based on weighted data from FY’16 and FY’13. 14 World Bank Group Country Opinion Survey 2016: Sierra Leone V. Overall Attitudes toward the World Bank Group (continued) WBG Staff Preparedness4 WBG Staffing in Sierra Leone The World Bank and the IFC Working Together  Only those stakeholders who responded “Yes” to the question “Do your projects involve both the World Bank and the IFC?” provided their views on the working relationship between the World Bank and the IFC. 4 Means presented in the charts on this page were calculated based on weighted data. 15 World Bank Group Country Opinion Survey 2016: Sierra Leone V. Overall Attitudes toward the World Bank Group (continued) Overall Ratings for Indicator Questions by Stakeholder Groups  Stakeholder groups: Respondents from academia and the private sector had the highest mean ratings for the aggregated responses to the twenty eight COS indicator questions, whereas respondents from the office of a parliamentarian and the media had significantly lower mean ratings. Responses for individual indicator questions by stakeholder groups can be found in Appendix B (page 65). 16 World Bank Group Country Opinion Survey 2016: Sierra Leone V. Overall Attitudes toward the World Bank Group (continued) Greatest Value  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the World Bank’s greatest value to Sierra Leone was its “financial resources: policy based lending/budget support to the Government” (50%). 17 World Bank Group Country Opinion Survey 2016: Sierra Leone V. Overall Attitudes toward the World Bank Group (continued) Most Effective Instruments in Reducing Poverty  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the most effective World Bank’s instruments in reducing poverty in Sierra Leone were “capacity development” (54%) and “policy based lending/budget support to the Government” (33%). 18 World Bank Group Country Opinion Survey 2016: Sierra Leone V. Overall Attitudes toward the World Bank Group (continued) Greatest Weakness  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the World Bank’s greatest weakness in its work in the country was being “too bureaucratic in its operational policies and procedures” (35%). 19 World Bank Group Country Opinion Survey 2016: Sierra Leone VI. Sectoral Effectiveness Effectiveness of WBG’s Support in Sectoral Areas: Year Comparison5 5 All means presented in this chart were calculated based on weighted data. See Appendix E for details. 20 World Bank Group Country Opinion Survey 2016: Sierra Leone VI. Sectoral Effectiveness (continued) Effectiveness of WBG’s Support in Sectoral Areas: Collaboration6 6 Note in the Appendix on the sectoral effectiveness (Appendix A, page 47) that primarily informed stakeholders responded to this question. Respondents were given the option of “don’t know” if they did not have exposure to the WBG’s work in certain development areas. 21 World Bank Group Country Opinion Survey 2016: Sierra Leone VI. Sectoral Effectiveness (continued) Drivers of Effectiveness To determine the key drivers of respondents’ ratings of the World Bank Group’s overall effectiveness and ratings of its ability to help achieve development results in Sierra Leone, bivariate correlational analyses were conducted using respondents’ ratings of the thirty three specific areas of effectiveness. Correlational analyses, however, are not able to tell us exactly what is causing respondents’ ratings of the World Bank Group’s overall effectiveness or ratings of its ability to help achieve development results. Rather, these analyses tell us that as ratings of effectiveness in one area increase, respondents’ ratings of the WBG’s overall effectiveness increase, or as ratings of effectiveness in one area increase, ratings of the WBG’s ability to help achieve development results increase. Thus, it can be inferred that respondents’ perceptions of effectiveness in one specific area are related to, or drive, respondents’ perceptions of the WBG’s overall effectiveness or perceptions of the WBG’s ability to help achieve development results.  Overall Effectiveness: Those specific areas with the highest Pearson Product-Moment correlations were determined to be the most closely related to perceptions of the WBG’s overall effectiveness, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the WBG’s overall effectiveness in Sierra Leone. The areas determined to be key drivers from these analyses were:  The WBG’s effectiveness at environmental sustainability; and  The WBG’s effectiveness at economic growth.  Achieving Development Results: Those specific areas with the highest Pearson Product- Moment correlations were determined to be the most closely related to perceptions of the WBG’s ability to help achieve development results in Sierra Leone, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the WBG’s ability to help achieve development results. The area determined to be key driver from these analyses was:  The WBG’s effectiveness at poverty reduction;  The WBG’s effectiveness at public sector governance/reform;  The WBG’s effectiveness at agricultural development; and  The WBG’s effectiveness at anti-corruption. 22 World Bank Group Country Opinion Survey 2016: Sierra Leone VI. Sectoral Effectiveness (continued) The WBG Promoting Private Public Partnerships Helping the Poorest 23 World Bank Group Country Opinion Survey 2016: Sierra Leone VII. How the World Bank Group Operates The World Bank Group’s Work in Sierra Leone: Year Comparison7 The World Bank Group’s Work in Sierra Leone: Collaboration 7 Means in the chart were calculated based on weighted data. 24 World Bank Group Country Opinion Survey 2016: Sierra Leone VII. How the World Bank Group Operates (continued) Overall Perceptions: Year Comparison8 8 Means in the chart were calculated based on weighted data. 25 World Bank Group Country Opinion Survey 2016: Sierra Leone VII. How the World Bank Group Operates (continued) Overall Perceptions: Collaboration 26 World Bank Group Country Opinion Survey 2016: Sierra Leone VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Year Comparison9 9 Means in the chart were calculated based on weighted data. 27 World Bank Group Country Opinion Survey 2016: Sierra Leone VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Collaboration 28 World Bank Group Country Opinion Survey 2016: Sierra Leone VII. How the World Bank Group Operates (continued) Collaboration between the UN and the WBG Internal Measuring and Monitoring 29 World Bank Group Country Opinion Survey 2016: Sierra Leone VIII. World Bank Group’s Knowledge and Instruments Frequency of Consulting WBG Knowledge Work and Activities10  Year comparison: This year’s respondents were significantly less likely to consult the WBG’s knowledge work and activities on a “monthly” basis and significantly more likely to indicate that they “never” consult the WBG’s knowledge compared to respondents in the previous FY’13 Country Survey. 10 Percentages in the chart were calculated based on weighted data. 30 World Bank Group Country Opinion Survey 2016: Sierra Leone VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Sierra Leone’ Knowledge Needs11 (Indicator Question) Contribution of the WBG’s Knowledge Work and Activities (Indicator Question) Technical Quality of the WBG’s Knowledge Work and Activities (Indicator Question) 11 Means in the charts on this page were calculated based on weighted data. 31 World Bank Group Country Opinion Survey 2016: Sierra Leone VIII. World Bank Group’s Knowledge and Instruments (continued) Qualities of the WBG’s Knowledge Work and Activities12 12 Means in the chart were calculated based on weighted data. 32 World Bank Group Country Opinion Survey 2016: Sierra Leone VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Sierra Leone’s Needs for Financial Instruments13 (Indicator Question) 13 Means in the chart were calculated based on weighted data. 33 World Bank Group Country Opinion Survey 2016: Sierra Leone IX. World Bank Group’s Response to Ebola The WBG’s Work in Response to the Ebola Outbreak in Sierra Leone 34 World Bank Group Country Opinion Survey 2016: Sierra Leone IX. World Bank Group’s Response to Ebola (continued) The WBG’s Activities Related to the Ebola Crisis 35 World Bank Group Country Opinion Survey 2016: Sierra Leone IX. World Bank Group’s Response to Ebola (continued) The WBG Playing a Leading Role in Post-Ebola Recovery vs. Other Donors 36 World Bank Group Country Opinion Survey 2016: Sierra Leone X. The Future Role of the World Bank Group in Sierra Leone Making the World Bank Group of Greater Value  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the World Bank should “reduce the complexity of obtaining World Bank financing” (49%) and “reach out more to groups outside of government” (44%) to make itself of greater value in Sierra Leone. 37 World Bank Group Country Opinion Survey 2016: Sierra Leone X. The Future Role of the WBG in Sierra Leone (continued) The World Bank Group Should Collaborate More with …  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the World Bank should work more with “local government” (48%) to ensure better development results in Sierra Leone. 38 World Bank Group Country Opinion Survey 2016: Sierra Leone X. The Future Role of the WBG in Sierra Leone (continued) Future Collaboration between the UN and the WBG 39 World Bank Group Country Opinion Survey 2016: Sierra Leone X. The Future Role of the WBG in Sierra Leone (continued) Where the World Bank Group Should Focus its Resources  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the World Bank should focus its resources in Sierra Leone on “education” (43%) and “poverty reduction” (27%). 40 World Bank Group Country Opinion Survey 2016: Sierra Leone X. The Future Role of the WBG in Sierra Leone (continued) Future Combination of the WBG Services 41 World Bank Group Country Opinion Survey 2016: Sierra Leone XI. Communication and Outreach Note: When considering the World Bank Group’s future outreach with key constituencies, please see Appendix B (page 65) for all responses by stakeholder groups. General Information Sources  Year comparison: Respondents in the previous FY’13 Country Survey indicated that they got most of their information about economic and social development issues in Sierra Leone from “local newspapers” (72%), “local radio” (48%), and “Internet” (30%). 42 World Bank Group Country Opinion Survey 2016: Sierra Leone XI. Communication and Outreach (continued) Preferred Information Sources  Year comparison: Respondents in the previous FY’13 Country Survey indicated that they would prefer to receive information from the World Bank through its “website” (49%) and “World Bank seminars/workshops/conferences” (41%). 43 World Bank Group Country Opinion Survey 2016: Sierra Leone XI. Communication and Outreach (continued) Access to Information14 Access to the Internet  85 percent of respondents in this year’s Country Survey indicated that they had access to the Internet. 14 Percentages presented in the charts on this page were calculated based on weighted data. 44 World Bank Group Country Opinion Survey 2016: Sierra Leone XI. Communication and Outreach (continued) The WBG Website Usage15 Use of the WBG’s Social Media Channels 15 Percentages presented in the chart were calculated based on weighted data. 45 World Bank Group Country Opinion Survey 2016: Sierra Leone XI. Appendices A. Responses to All Questions across All Respondents...................... 47 B. Responses to All Questions by Stakeholder Groups ...................... 65 C. Responses to Indicator Questions by Geographic Location........... 91 D. Responses to Selected Questions by Level of Collaboration with the World Bank Group ........................................................................ 95 E. Responses to Selected Questions by Year................................... 101 F. Indicator Questions as a Function of Exposure to the WBG ........ 107 G. WBG COS FY’16 – Sierra Leone Questionnaire ........................... 108 Sierra Leone 46 World Bank Group Country Opinion Survey 2016: Sierra Leone Appendix A: Responses to All Questions across All Respondents (N=343) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don’t know” (DK), the mean rating across all respondents (Mean), and the standard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). A. General Issues Facing Sierra Leone Percentage of Respondents 1. In general would you say that Sierra Leone is headed in ... ? (N=341) The right direction 29.9% The wrong direction 37.5% Not sure 32.6% 47 World Bank Group Country Opinion Survey 2016: Sierra Leone A. General Issues Facing Sierra Leone (continued) 2. Listed below are a number of development priorities in Sierra Leone. Please identify which of the following you consider the most important Percentage of Respondents development priorities in Sierra Leone? (Choose no more than THREE) (Responses Combined; N=332) Food security 51.5% Education 51.2% Energy 21.7% Health 20.5% Poverty reduction 18.1% Job creation/employment 17.8% Agricultural development 14.8% Public sector governance/reform (i.e., government effectiveness, public financial 14.2% management, public expenditure, fiscal system reform) Economic growth 13.0% Water and sanitation 11.1% Private sector development 7.2% Law and justice (e.g., judicial system) 6.3% Security/stabilization/reconstruction 4.8% Anti corruption 4.5% Social cohesion 4.2% Rural development 4.2% Equality of opportunity (i.e., equity) 3.3% Gender equity 3.0% Social protection (e.g., pensions, targeted social assistance) 3.0% Global/regional integration 2.7% Natural resource management (e.g., oil, gas, mining) 2.4% Financial markets 2.4% Transport (e.g., roads, bridges, transportation) 2.4% Environmental sustainability 2.1% Information and communications technology 1.8% Foreign direct investment 1.5% Local governance and institutions 1.5% Regional conflict and tensions 1.5% Climate change (e.g., mitigation, adaptation) 1.5% Trade and exports 1.2% Crime and violence 1.2% Regulatory framework 0.9% Urban development 0.9% Disaster management 0.9% Communicable/non-communicable diseases 0.3% 48 World Bank Group Country Opinion Survey 2016: Sierra Leone A. General Issues Facing Sierra Leone (continued) 3. The World Bank Group has committed itself to twin goals: ending extreme poverty by 2030 and boosting shared prosperity. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing Percentage of Respondents poverty in Sierra Leone? (Choose no more than THREE) (Responses Combined; N=342) Education 44.2% Economic growth 37.7% Agricultural development 27.2% Water and sanitation 24.0% Health 18.1% Energy 16.7% Job creation/employment 15.5% Public sector governance/reform (i.e., government effectiveness, public financial 15.2% management, public expenditure, fiscal system reform) Rural development 14.9% Anti corruption 13.5% Equality of opportunity (i.e., equity) 12.3% Law and justice (e.g., judicial system) 8.2% Private sector development 7.0% Food security 6.1% Gender equity 4.1% Natural resource management (e.g., oil, gas, mining) 3.8% Security/stabilization/reconstruction 3.8% Social protection (e.g., pensions, targeted social assistance) 3.8% Local governance and institutions 3.2% Transport (e.g., roads, bridges, transportation) 2.6% Trade and exports 1.8% Foreign direct investment 1.8% Urban development 1.8% Global/regional integration 1.5% Financial markets 1.5% Crime and violence 1.2% Regional conflict and tensions 1.2% Climate change (e.g., mitigation, adaptation) 1.2% Regulatory framework 1.2% Information and communications technology 1.2% Environmental sustainability 1.2% Social cohesion 0.9% Disaster management 0.6% Communicable/non-communicable diseases 0.0% 49 World Bank Group Country Opinion Survey 2016: Sierra Leone A. General Issues Facing Sierra Leone (continued) 4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Sierra Percentage of Respondents Leone? (Choose no more than TWO) (Responses Combined; N=266) Education and training that better ensure job opportunity 32.3% Consistent economic growth 29.7% Greater voice and participation for citizens to help ensure greater accountability 18.4% Better employment opportunities for young people 17.3% Greater access to micro-finance for the poor 14.3% Better entrepreneurial opportunities (i.e., to start small and medium sized 13.5% businesses) Better opportunity for the poor who live in rural areas 12.8% A growing middle class 11.7% Greater access to health and nutrition for citizens 11.3% More reliable social safety net 9.8% Greater equity of fiscal policy 8.3% Better quality public services 6.4% Better opportunity for the poor who live in urban areas 6.0% Better employment opportunities for women 4.5% Other 0.8% 5. Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem or not a problem at all in Sierra Percentage of Respondents Leone? (Select only ONE response) (N=287) A very big problem 78.7% A moderately big problem 17.1% A small problem 2.8% Not a problem at all 0.0% Don’t know 1.4% 6. In your view, is global climate change a very serious problem, somewhat Percentage of Respondents serious, not too serious, or not a problem? (Select only ONE response) (N=287) A very serious problem 75.3% A somewhat serious problem 19.5% Not too serious problem 4.9% Not a problem 0.0% Don’t know 0.3% B. Overall Attitudes toward the World Bank Group Familiarity N DK Mean SD 1. How familiar are you with the work of the World Bank Group in Sierra 337 0 5.26 2.48 Leone? (1-Not familiar at all, 10-Extremely familiar) 50 World Bank Group Country Opinion Survey 2016: Sierra Leone B. Overall Attitudes toward the World Bank Group (continued) Effectiveness* N DK Mean SD 2. Overall, please rate your impression of the World Bank Group’s effectiveness 317 18 6.10 2.64 in Sierra Leone. (1-Not effective at all, 10-Very effective) Staff Preparedness N DK Mean SD 3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Sierra Leone solve its most complicated 293 38 6.21 2.40 development challenges? (1-To no degree at all, 10-To a very significant degree) 4. When thinking about how the World Bank Group can have the most impact on development results in Sierra Leone, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial Percentage of Respondents and knowledge services) in Sierra Leone? (Choose no more than THREE) (Responses Combined; N=336) Health 46.4% Education 40.5% Economic growth 25.9% Agricultural development 24.4% Job creation/employment 21.4% Public sector governance/reform (i.e., government effectiveness, public financial 18.5% management, public expenditure, fiscal system reform) Food security 15.5% Water and sanitation 11.6% Energy 9.5% Equality of opportunity (i.e., equity) 8.3% Rural development 7.7% Poverty reduction 7.7% Law and justice (e.g., judicial system) 7.4% Transport (e.g., roads, bridges, transportation) 7.1% Private sector development 6.5% Trade and exports 6.0% Local governance and institutions 5.4% Security/stabilization/reconstruction 3.9% Anti corruption 3.3% Regional conflict and tensions 2.7% Gender equity 2.4% Crime and violence 2.4% Natural resource management (e.g., oil, gas, mining) 2.4% Social protection (e.g., pensions, targeted social assistance) 2.1% Global/regional integration 2.1% Regulatory framework 1.8% Foreign direct investment 1.8% Information and communications technology 1.2% Environmental sustainability 0.9% Financial markets 0.6% Climate change (e.g., mitigation, adaptation) 0.6% Social cohesion 0.3% Urban development 0.3% Communicable/non-communicable diseases 0.3% Disaster management 0.0% 51 World Bank Group Country Opinion Survey 2016: Sierra Leone B. Overall Attitudes toward the World Bank Group (continued) 5. When thinking about the World Bank Group’s role, which Percentage of Respondents (N=285) activity do you believe is of greatest VALUE and which activity Greatest 2nd Greatest is of second greatest value in Sierra Leone? Value Value Combined Financial resources 36.0% 11.6% 47.6% Capacity development 14.1% 21.1% 35.2% Policy advice, studies, analyses 13.8% 7.4% 21.1% Help to bring discipline/effective supervision to implementation of 9.9% 10.5% 20.4% investment projects Donor coordination 4.9% 14.7% 19.7% Technical assistance 5.3% 11.2% 16.5% Data and statistics 6.0% 5.3% 11.3% Strategy formulation (e.g., PRSP assistance) 4.2% 6.3% 10.6% Mobilizing third party financial resources 2.1% 4.6% 6.7% Convening/facilitating 2.8% 2.1% 4.9% Linkage to non-Bank expertise (e.g., South-South knowledge 0.7% 3.9% 4.6% sharing) Other 0.0% 1.4% 1.4% 6. Which of the following do you identify as the World Bank Group’s greatest Percentage of Respondents WEAKNESSES in its work in Sierra Leone? (Choose no more than TWO) (Responses Combined; N=319) Too influenced by developed countries 31.0% Not collaborating enough with stakeholders outside the Government 28.2% Not enough public disclosure of its work 20.4% World Bank Group’s processes too complex 14.7% Not willing to honestly criticize policies and reform efforts in the country 12.9% Its advice and strategies do not lend themselves to practical problem solving 9.4% Not exploring alternative policy options 9.1% Not adequately sensitive to political/social realities in Sierra Leone 8.5% World Bank Group’s processes too slow (e.g., too bureaucratic in its operational 8.2% policies and procedures) Imposing technocratic solutions without regard to political realities 7.2% Not client focused 6.9% Staff too inaccessible 6.3% Not aligned with country priorities 6.3% Arrogant in its approach 5.6% Don’t know 4.4% Inadequate number of World Bank Group staff members located in the country 3.1% The credibility of its knowledge/data 2.8% Not focused enough on issues that are unique to post-conflict countries 2.8% Not aligned with other donors’ work 1.6% Other 1.3% 52 World Bank Group Country Opinion Survey 2016: Sierra Leone B. Overall Attitudes toward the World Bank Group (continued) 7. Which World Bank Group’s instruments do you believe are the MOST effective Percentage of Respondents in reducing poverty in Sierra Leone? (Choose no more than TWO) (Responses Combined; N=337) Capacity development 48.4% Trust Fund management 23.1% Multi-sectoral approaches 20.8% Technical assistance (advice, best practice, international experience, etc.) 20.2% Policy based lending/budget support to the Government 19.6% Investment lending (financing specific projects) 16.3% Knowledge products/services (analytical work, studies, surveys, etc.) 13.1% Co-financing arrangements (i.e., with other donors) 10.4% Sector-wide approaches 8.6% Emergency Recovery lending 8.0% Don’t know 4.2% Other 1.8% 8. To what extent do you believe that the World Bank Group’s work and Percentage of Respondents support help the poorest in Sierra Leone? (Select only ONE response) (N=339) To a fully sufficient degree 30.4% To a somewhat sufficient degree 38.3% To a somewhat insufficient degree 17.1% To a very insufficient degree 10.0% Don't know 4.1% 9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more Percentage of Respondents in your country? (Choose no more than TWO) (Responses Combined; N=341) Parliament 26.1% Local Government 24.3% Media 23.8% NGOs/Community Based Organizations (CBOs) 23.5% Beneficiaries 22.3% Private sector 20.5% Academia/think tanks/research institutes 14.7% Donor community 14.7% Youth/university groups 11.4% Foundations 4.7% UN agencies 3.5% Emerging donors 2.1% Regional organizations (e.g., MRU, ECOWAS, AU) 1.8% Other 1.2% Don’t know 1.2% UN and regional peace keeping forces 0.3% To what extent do you agree with the following statements about the World Level of Agreement Bank Group’s work in Sierra Leone? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 10. Overall the World Bank Group currently plays a relevant role in 315 9 6.10 2.47 development in Sierra Leone* 11. The World Bank Group’s work is aligned with what I consider the 304 9 6.25 2.42 development priorities for Sierra Leone* 53 World Bank Group Country Opinion Survey 2016: Sierra Leone B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Degree Sierra Leone, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 12. Responsiveness to needs* 315 11 5.87 2.41 13. Flexibility (in terms of the institution’s products and services)* 314 10 5.46 2.41 14. Flexibility (in terms of changing country circumstances)* 311 12 5.69 2.51 15. Being inclusive* 304 14 5.53 2.45 16. Openness (sharing data and other information)* 307 12 5.66 2.54 17. Collaboration with the Government* 308 10 6.59 2.48 18. The speed in which it gets things accomplished on the ground* 312 14 5.51 2.38 19. Ease of access to the people at the World Bank Group who are 301 18 5.43 2.54 making decisions important to my work* 20. Collaboration with civil society* 311 13 5.89 2.62 21. Collaboration with the UN* 295 24 6.88 2.59 22. Staff accessibility* 297 22 5.64 2.52 23. Collaboration with other donors and development partners* 303 21 6.76 2.53 24. Collaboration with the private sector* 296 25 6.21 2.57 25. Straightforwardness and honesty* 292 29 6.43 2.66 26. Treating clients and stakeholders in Sierra Leone with respect* 302 23 6.32 2.61 27. Being a long-term partner* 313 13 7.38 2.61 28. In the past year, have you seen more, less, or just about the same level of effective collaboration between the UN and the World Bank Group in your Percentage of Respondents country? (Select only ONE response) (N=309) More effective collaboration 19.4% The same level of effective collaboration 43.0% Less effective collaboration 21.4% Don't know 16.2% 29. When World Bank Group assisted reform efforts fail or are slow to take place, which THREE of the following would you attribute this to? (Choose Percentage of Respondents no more than THREE) (Responses Combined; N=336) Poor donor coordination 43.5% The Government works inefficiently 43.5% There is not an adequate level of citizen/civil society participation 31.8% The World Bank Group is not sensitive enough to political/social realities on the 26.5% ground Political pressures and obstacles 26.2% Lack of/inadequate levels of capacity in Government 25.3% The World Bank Group works too slowly 25.3% Reforms are not well thought out in light of country challenges 22.0% The World Bank Group does not do adequate follow through/follow-up 17.6% Inadequate funding 11.3% Ongoing conflict and instability 3.3% Other 0.3% 54 World Bank Group Country Opinion Survey 2016: Sierra Leone C. World Bank Group’s Effectiveness and Results 1. In your opinion, how IMPORTANT is it for the World Bank Group to be Importance involved in the following areas of development in Sierra Leone? (1-Not important at all, 10-Very important) N DK Mean SD 1. Crime and violence 305 16 6.41 2.76 2. Financial markets 305 13 7.30 2.47 3. Transport (e.g., roads, bridges, transportation) 313 5 7.70 2.19 4. Anti corruption 305 7 7.87 2.26 5. Regional conflict and tensions 301 13 7.01 2.36 6. Law and justice (e.g., judicial system) 309 11 7.49 2.38 7. Urban development 306 8 7.26 2.24 8. Environmental sustainability 309 8 7.45 2.19 9. Trade and exports 302 12 7.15 2.33 10. Information and communications technology 313 9 7.39 2.24 11. Poverty reduction 321 3 8.26 2.16 12. Gender equity 311 8 7.37 2.26 13. Private sector development 313 2 7.63 2.17 14. Foreign direct investment 302 13 7.57 2.18 15. Local governance and institutions 305 4 7.69 2.17 16. Water and sanitation 323 1 8.11 2.14 17. Regulatory framework 305 5 7.58 2.19 18. Economic growth 318 2 8.25 2.09 19. Energy 317 1 8.11 2.19 20. Disaster management 312 6 7.54 2.36 21. Public sector governance/reform (i.e., government effectiveness, public 321 5 8.39 2.06 financial management, public expenditure, fiscal system reform) 22. Job creation/employment 324 1 7.66 2.55 23. Social cohesion 302 8 6.92 2.52 24. Communicable/non-communicable diseases 304 7 7.24 2.49 25. Equality of opportunity (i.e., equity) 310 2 7.40 2.56 26. Social protection (e.g., pensions, targeted social assistance) 318 4 7.12 2.40 27. Rural development 321 2 7.51 2.32 28. Global/regional integration 306 8 7.17 2.36 29. Food security 324 1 7.94 2.39 30. Natural resource management (e.g., oil, gas, mining) 315 4 7.41 2.49 31. Security/stabilization/reconstruction 310 7 7.37 2.42 32. Health 323 1 8.25 2.24 33. Climate change (e.g., mitigation, adaptation) 308 6 7.75 2.28 34. Agricultural development 322 1 8.13 2.29 35. Education 324 2 8.40 2.32 55 World Bank Group Country Opinion Survey 2016: Sierra Leone C. World Bank Group’s Effectiveness and Results (continued) 2. How EFFECTIVE do you believe the World Bank Group is in terms of the work Effectiveness it does in the following areas of development in Sierra Leone? (1-Not effective at all, 10-Very effective) N DK Mean SD 1. Gender equity 270 57 5.75 2.60 2. Information and communications technology 264 54 5.74 2.43 3. Transport (e.g., roads, bridges, transportation) 286 28 5.91 2.34 4. Law and justice (e.g., judicial system) 268 52 5.59 2.50 5. Urban development 285 31 5.79 2.32 6. Environmental sustainability 279 36 5.85 2.37 7. Regulatory framework 276 39 5.83 2.30 8. Communicable/non-communicable diseases 281 35 5.98 2.51 9. Poverty reduction 303 17 6.38 2.64 10. Anti corruption 282 38 6.01 2.72 11. Private sector development 296 23 5.95 2.43 12. Foreign direct investment 286 36 5.82 2.47 13. Local governance and institutions 296 25 6.12 2.49 14. Water and sanitation 307 17 6.37 2.58 15. Trade and exports 284 33 5.95 2.59 16. Economic growth 297 20 6.33 2.76 17. Health 304 16 6.58 2.65 18. Disaster management 287 30 6.03 2.55 19. Public sector governance/reform (i.e., government effectiveness, public 300 22 6.62 2.56 financial management, public expenditure, fiscal system reform) 20. Job creation/employment 291 30 5.57 2.69 21. Social cohesion 272 43 5.43 2.57 22. Financial markets 282 31 5.48 2.51 23. Equality of opportunity (i.e., equity) 277 35 5.66 2.79 24. Energy 301 24 6.00 2.53 25. Rural development 298 25 5.88 2.47 26. Global/regional integration 280 40 5.66 2.31 27. Food security 299 19 5.94 2.58 28. Education 303 19 5.85 2.65 29. Security/stabilization/reconstruction 291 31 5.46 2.43 30. Social protection (e.g., pensions, targeted social assistance) 283 36 5.43 2.58 31. Climate change (e.g., mitigation, adaptation) 288 32 5.94 2.72 32. Agricultural development 302 20 6.17 2.61 33. Natural resource management (e.g., oil, gas, mining) 293 33 5.57 2.70 Achieving Development Results* N DK Mean SD 3. To what extent does the World Bank Group’s work help to achieve development results in Sierra Leone? (1-To no degree at all, 10-To a very 316 17 6.34 2.53 significant degree) Building and Strengthening Country Systems* N DK Mean SD 4. To what extent does the World Bank Group help to build/strengthen existing country systems (e.g., procurement, financial management, etc.) in Sierra 311 24 6.54 2.47 Leone? (1-To no degree at all, 10-To a very significant degree) 56 World Bank Group Country Opinion Survey 2016: Sierra Leone C. World Bank Group’s Effectiveness and Results (continued) To what extent do you agree with the following statements about the World Bank Group in Sierra Leone? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 5. The World Bank Group's financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, Program 4 Result, etc.) meet the 319 16 5.54 2.43 needs of Sierra Leone* 6. The World Bank Group meets Sierra Leone’s needs for knowledge services 319 10 5.86 2.45 (e.g., research, analysis, data, technical assistance)* Measuring and Correcting the World Bank Group’s Work N DK Mean SD 7. To what extent do you believe the World Bank Group measures and corrects its work in real time in Sierra Leone? (1-To no degree at all, 10-To a very 269 61 6.21 2.45 significant degree) D. The World Bank Group’s Knowledge Work and Activities 1. How frequently do you consult World Bank Group’s knowledge work and Percentage of Respondents activities in the work you do? (N=329) Weekly 3.3% Monthly 9.7% A few times a year 34.7% Rarely 21.9% Never 30.4% In Sierra Leone, to what extent do you believe that the World Bank Group’s Degree knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 2. Are timely 287 37 5.53 2.27 3. Include appropriate level of stakeholder involvement during preparation 282 34 5.66 2.39 4. Lead to practical solutions 289 29 5.93 2.51 5. Are accessible (well written and easy to understand) 288 26 5.71 2.35 6. Are source of relevant information on global good practices 290 30 6.15 2.53 7. Are adequately disseminated 282 36 5.54 2.28 8. Are translated enough into local language 282 39 4.86 2.39 9. Are adaptable to Sierra Leone’s specific development challenges and country 296 29 5.84 2.53 circumstances* Overall Evaluations N DK Mean SD 10. Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to development results in your 316 18 6.71 2.47 country?* (1-Not significant at all, 10-Very significant) 11. Overall, how would you rate the technical quality of the World Bank Group’s knowledge work and activities?* (1-Very low technical quality, 10-Very high 305 29 6.73 2.61 technical quality) 57 World Bank Group Country Opinion Survey 2016: Sierra Leone E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 1. The World Bank Group disburses funds promptly 285 45 5.57 2.56 2. The World Bank Group effectively monitors and evaluates the projects and 298 33 5.97 2.65 programs it supports 3. The World Bank Group’s approvals and reviews are done in a timely fashion 286 40 5.68 2.26 4. The World Bank Group’s “Safeguard Policy” requirements are reasonable 278 43 5.85 2.30 5. The World Bank Group’s conditions on its lending are reasonable 276 44 5.64 2.17 6. The World Bank Group takes decisions quickly in Sierra Leone* 284 35 5.46 2.38 7. Working with the World Bank Group increases Sierra Leone's institutional 297 21 6.32 2.53 capacity 8. Where country systems (e.g., procurement, financial management, etc.) are 286 37 6.28 2.52 adequate, the World Bank Group makes appropriate use of them* 9. The World Bank Group provides effective implementation support (i.e., 302 21 6.31 2.63 supervision of projects) WBG Promoting PPP in Sierra Leone N DK Mean SD 10. To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Sierra Leone? (1- 285 42 6.44 2.42 To no degree at all, 10-To a very significant degree) 11. Which of the following best describes the World Bank Group’s support in Percentage of Respondents Sierra Leone? (Select only ONE response) (N=313) The World Bank Group is sufficiently selective and focuses on the most important 45.0% development challenges in Sierra Leone The World Bank Group is not sufficiently selective in Sierra Leone, and it is 43.1% involved in too many areas of development Don't know 11.8% WBG Staffing in Sierra Leone N DK Mean SD 12. To what extent do you believe the World Bank Group is adequately staffed in 240 90 5.96 2.38 Sierra Leone? (1-To no degree at all, 10-To a very significant degree) 58 World Bank Group Country Opinion Survey 2016: Sierra Leone E. Working with the World Bank Group (continued) To what extent do you agree with the following statements related to the Level of Agreement World Bank Group’s work in response to the Ebola outbreak in Sierra Leone last year? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 13. The level of the World Bank Group’s grant financing in response to the Ebola 308 23 7.02 2.42 outbreak in Sierra Leone was appropriate. 14. The World Bank Group’s grant financing in response to the Ebola outbreak 299 28 6.62 2.37 was done at the appropriate speed. 15. The World Bank Group’s grant financing in response to the Ebola outbreak in Sierra Leone was flexible to address complex challenges in changing 293 33 6.68 2.30 environment. 16. The World Bank Group’s grant financing in response to the Ebola outbreak in Sierra Leone enabled the government to own and manage responses, rather 300 25 6.71 2.35 than creating parallel structure. 17. The World Bank Group’s work (advice, grant financing, etc.) in response to the Ebola outbreak helped engender institutional change to improve health 294 30 6.95 2.24 care service management and response in Sierra Leone. 18. The World Bank Group’s work (advice, grant financing, etc.) helped to build 294 32 7.12 2.28 institutional capacity for future outbreaks of pandemics and epidemics. 19. The World Bank Group role as convener and facilitator of other donors was 301 25 7.02 2.26 very effective in response to last year’s Ebola crisis. 20. When considering the World Bank Group’s Ebola crisis related work in Sierra Leone, which of the following activities were most useful? (Choose Percentage of Respondents no more than TWO) (Responses Combined; N=326) Mobilizing donor support 44.2% Institutional capacity building 35.3% Knowledge exchange 30.4% World Bank Group’s grant financing 26.4% Damage assessment (post-outbreak needs assessment) 23.6% Beneficiary targeting 17.2% Building country ownership 11.7% Other 2.8% 21A. When considering post-Ebola recovery, which THREE areas below would benefit most from the World Bank Group playing a leading role among Percentage of Respondents international partners in Sierra Leone? (Choose no more than THREE) (Responses Combined; N=304) Health (e.g., rapid response to epidemics such as Ebola) 79.3% Education (e.g., increased quality of school education) 57.9% Social protection (e.g., social safety nets for the vulnerable, specifically in Ebola 43.8% affected areas) Water (e.g., improved access to clean water) 41.1% Governance (e.g., government effectiveness, good governance) 29.3% Energy (e.g., increased power generation and access to electricity) 21.7% Private sector development 18.4% 59 World Bank Group Country Opinion Survey 2016: Sierra Leone E. Working with the World Bank Group (continued) 21B. Which THREE areas below would benefit most from other donors in Sierra Percentage of Respondents Leone? (Choose no more than THREE) (Responses Combined; N=306) Social protection (e.g., social safety nets for the vulnerable, specifically in Ebola 52.3% affected areas) Health (e.g., rapid response to epidemics such as Ebola) 43.1% Energy (e.g., increased power generation and access to electricity) 40.8% Water (e.g., improved access to clean water) 38.2% Education (e.g., increased quality of school education) 38.2% Private sector development 36.9% Governance (e.g., government effectiveness, good governance) 31.7% F. The Future Role of the World Bank Group in Sierra Leone 1. Which of the following SHOULD the World Bank Group do to make itself of Percentage of Respondents greater value in Sierra Leone? (Choose no more than TWO) (Responses Combined; N=323) Reach out more to groups outside of Government 31.3% Increase the level of capacity development in the country 27.6% Offer more innovative financial products 25.7% Reduce the complexity of obtaining World Bank Group financing 19.2% Ensure greater selectivity in its work 15.5% Offer more innovative knowledge services 14.9% Collaborate more effectively with Government clients (e.g., national, state, local) 14.2% Improve the quality of its experts as related to Sierra Leone’s specific challenges 13.0% Provide more adequate data/knowledge/statistics/figures on Sierra Leone’s 12.7% economy Improve the competitiveness of its financing compared to markets (e.g., cost, 7.4% timeliness, other terms) Work faster 6.5% Increase availability of Reimbursable Advisory Services (RAS) 6.5% Increase the level of World Bank Group staffing in Sierra Leone’s office 4.3% Other 0.9% 2. When considering the combination of services that the World Bank Group offers in Sierra Leone, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer Percentage of Respondents more of in Sierra Leone? (Select only ONE response) (N=318) Financial services 55.0% The combination is appropriate for Sierra Leone 23.3% Knowledge products 13.5% Convening services 4.7% Don't know 2.5% None of the above 0.9% 60 World Bank Group Country Opinion Survey 2016: Sierra Leone F. The Future Role of the World Bank Group in Sierra Leone (continued) 3. What should the World Bank Group do to improve collaboration with the UN Percentage of Respondents in the field? (Choose no more than THREE) (Responses Combined; N=327) Organize more joint meetings and missions with the UN 64.8% Develop joint or complementary projects with the UN, leveraging each 61.8% organization’s comparative advantages Collaborate on analysis, assessments and planning, including on rapid assessments on emerging crisis and changing circumstances when both institutions are 59.9% engaged Develop guidelines, framework and tools to facilitate operational cooperation and 40.7% cross-financing Involve UN experts to a greater degree in World Bank Group activities 25.4% Share more information about the World Bank Group’s activities, products, and 19.9% knowledge Other 2.1% G. Communication and Information Sharing 1. How do you get most of your information about economic and social Percentage of Respondents development issues in Sierra Leone? (Choose no more than TWO) (Responses Combined; N=336) Local radio 61.9% Local newspapers 39.6% Internet 31.5% Local television 26.2% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 22.6% International radio 7.1% International television 3.6% Periodicals 2.7% International newspapers 1.5% Other 0.9% 2. How would you prefer to receive information from the World Bank Group? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=332) Radio 49.1% Newspapers 33.4% World Bank Group’s publications and other written materials 24.4% World Bank Group’s seminars/workshops/conferences 20.5% World Bank Group’s website 18.7% Direct contact with World Bank Group (i.e., face to face meetings/discussions) 16.6% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 15.4% Mobile phones 14.2% e-Newsletters 4.2% Other 0.6% 3. Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its Percentage of Respondents possession that is not on a list of exceptions? (N=290) Yes 27.9% No 72.1% 61 World Bank Group Country Opinion Survey 2016: Sierra Leone G. Communication and Information Sharing (continued) 4. If yes, from which of the following sources did you learn about the World Percentage of Respondents Bank Group's Access to Information Policies? (Select only ONE response) (N=79) World Bank Group’s website 38.0% World Bank Group’s seminars/workshops/conferences 26.6% News/Media 17.7% Colleagues/Friends/Peer organizations 13.9% World Bank Group’s e-Newsletters 2.5% Other 1.3% 5. Have you requested information from the World Bank Group on its activities Percentage of Respondents in the past year? (N=274) Yes 37.2% No 62.8% Percentage of Respondents 6. Were you able to obtain this information? (N=99) Yes 74.7% No 25.3% Percentage of Respondents 7. Do you have access to the Internet? (N=301) Yes 84.7% No 15.3% Percentage of Respondents 8. Do you use/have you used the World Bank Group website? (N=285) Yes 55.4% No 44.6% 9. Do you currently consult the World Bank Group social media sites (e.g., blogs, Percentage of Respondents Facebook, Twitter, YouTube, and Flickr)? (N=285) Yes 24.6% No 75.4% 10. Which Internet connection do you use primarily when visiting a World Bank Percentage of Respondents Group website? (N=234) High speed/WiFi 75.6% Dial-up 24.4% Please rate how much you agree with the following statements. Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 11. I find the World Bank Group’s websites easy to navigate 224 79 6.43 2.44 12. I find the information on the World Bank Group’s websites useful 218 73 6.89 2.52 13. The World Bank Group’s social media channels (e.g., blogs, Facebook, Twitter, 190 107 6.67 2.36 YouTube, Flickr) are valuable sources of information about the institution 14. When I need information from the World Bank Group I know how to find it 198 98 6.41 2.35 (e.g., whom to call, where to reach them, etc.) 15. The World Bank Group is responsive to my information requests and inquiries 183 112 6.68 2.58 62 World Bank Group Country Opinion Survey 2016: Sierra Leone H. Background Information 1. Which of the following best describes your current position? (Select only ONE Percentage of Respondents response) (N=335) Office of Parliamentarian 24.2% NGO/Community-Based Organization 14.9% Employee of a Ministry, Ministerial Department or Implementation Agency 9.0% Private Sector Organization 8.7% Academia/Research Institute/Think Tank 8.4% Youth Group 6.9% Local Government Office or Staff 4.8% Media (press, radio, TV, web, etc.) 4.5% Trade Union 4.5% Faith-Based Group 2.4% Project Management Unit (PMU) overseeing implementation of project/ 2.1% Consultant/Contractor working on World Bank Group supported project/program Bilateral/ Multilateral Agency 1.8% Office of Minister 1.5% Financial Sector/Private Bank 1.5% Other 1.5% Private Foundation 1.2% Office of the President, Prime Minister 0.9% Independent Government Institution (i.e., Regulatory Agency, Central 0.9% Bank/oversight institution) Judiciary Branch 0.6% 2. Please identify the primary specialization of your work. (Select only ONE Percentage of Respondents response) (N=305) Education 18.0% Governance 16.7% Health, nutrition, and population 9.5% Agriculture 6.9% Urban, rural, and social development 4.9% Generalist (specialized in multiple sectors) 4.9% Water 4.3% Environment and natural resources 4.3% Other 4.3% Trade and competitiveness 3.3% Finance and markets 3.0% Social protection and labor 2.6% Fragility, conflict and violence 2.6% Transport and ICT 2.6% Macroeconomics and fiscal management 2.3% Gender 2.3% Poverty 2.3% Jobs 2.0% Public-private partnerships 1.6% Energy and extractives 1.3% Climate change 0.3% 63 World Bank Group Country Opinion Survey 2016: Sierra Leone H. Background Information (continued) 3. Currently, do you professionally collaborate/work with the World Bank Group Percentage of Respondents (IDA, IFC, or MIGA) in your country? (Select only ONE response) (N=314) Yes 35.7% No 64.3% 4. Which of the following agencies of the World Bank Group do you primarily Percentage of Respondents engage with in Sierra Leone? (Select only ONE response) (N=210) The World Bank (IDA) 51.9% The International Finance Corporation (IFC) 17.1% The Multilateral Investment Guarantee Agency (MIGA) 3.8% Other 27.1% Percentage of Respondents 5. Do your projects involve both the World Bank and the IFC? (N=278) Yes 30.2% No 69.8% 6. If yes, what was your view of how the two institutions work together in Sierra Percentage of Respondents Leone? (Select only ONE response) (N=84) The two institutions work well together 52.4% The way the two institutions work together needs improvement 40.5% The two institutions do not work well together 2.4% Don't know 4.8% 7. Which of the following describes most of your exposure to the World Bank Percentage of Respondents Group in Sierra Leone? (Choose no more than TWO) (Responses Combined; N=267) Observer (i.e., follow in media, discuss in informal conversations, etc.) 47.2% Use World Bank Group reports/data 40.8% Use World Bank Group website for information, data, research, etc. 28.5% Engage in World Bank Group related/sponsored events/activities 23.2% Collaborate as part of my professional duties 20.6% Percentage of Respondents 8. What’s your gender? (N=328) Female 28.7% Male 71.3% Percentage of Respondents 9. Which best represents your geographic location? (N=327) Southern Region 16.5% Northern Region 16.8% Western Region 54.7% Eastern Region 11.9% 64 World Bank Group Country Opinion Survey 2016: Sierra Leone Appendix B: Responses to All Questions by Stakeholder Groups16  Office of President/Prime Minister/Minister N=8  Office of Parliamentarian N=81  Employee of a Ministry/PMU/Consultant on WBG-supported Project N=37  Local Government N=16  Private Sector/Financial Sector/Private Bank N=34  CSO N=100  Media N=15  Academia/Research Institute/Think Tank N=28  Other N=16 A. General Issues facing Sierra Leone In general, would you say that Sierra Leone is headed in ... ? Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other The right direction 0.0% 35.8% 32.4% 50.0% 26.5% 33.0% 20.0% 11.1% 12.5% The wrong direction 85.7% 29.6% 29.7% 31.3% 44.1% 38.0% 33.3% 44.4% 56.3% Not sure 14.3% 34.6% 37.8% 18.8% 29.4% 29.0% 46.7% 44.4% 31.3% 16 Only 335 respondents provided information about their current positions. Therefore, only these respondents were included in the across-stakeholder analysis presented in this appendix. 65 World Bank Group Country Opinion Survey 2016: Sierra Leone A. General Issues facing Sierra Leone (continued) Listed below are a number of development priorities in Sierra Leone. Please identify which of the following you consider the most important development priorities in Sierra Leone? (Choose no more than THREE) Office of Employee of a Ministry/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other Global/regional integration 0.0% 2.5% 2.8% 0.0% 2.9% 2.1% 0.0% 3.6% 6.3% Food security 42.9% 67.1% 36.1% 33.3% 52.9% 49.0% 61.5% 46.4% 43.8% Security/stabilization/reconstruction 0.0% 1.3% 13.9% 6.7% 5.9% 6.3% 0.0% 0.0% 6.3% Public sector governance/reform 0.0% 10.1% 22.2% 13.3% 11.8% 16.7% 7.7% 10.7% 18.8% Social protection 0.0% 3.8% 2.8% 0.0% 5.9% 2.1% 7.7% 3.6% 0.0% Gender equity* 28.6% 1.3% 5.6% 0.0% 0.0% 3.1% 0.0% 0.0% 6.3% Private sector development 0.0% 6.3% 19.4% 6.7% 5.9% 6.3% 0.0% 3.6% 6.3% Foreign direct investment 0.0% 2.5% 2.8% 0.0% 5.9% 0.0% 0.0% 0.0% 0.0% Urban development 0.0% 0.0% 0.0% 0.0% 2.9% 1.0% 0.0% 3.6% 0.0% Energy* 57.1% 32.9% 13.9% 20.0% 17.6% 13.5% 46.2% 7.1% 37.5% Regional conflict and tensions 0.0% 1.3% 5.6% 6.7% 0.0% 1.0% 0.0% 0.0% 0.0% Job creation/employment 14.3% 12.7% 8.3% 20.0% 14.7% 28.1% 15.4% 7.1% 25.0% Rural development 0.0% 2.5% 8.3% 13.3% 2.9% 4.2% 0.0% 3.6% 6.3% Financial markets 0.0% 2.5% 8.3% 0.0% 0.0% 2.1% 0.0% 3.6% 0.0% Water and sanitation 0.0% 12.7% 5.6% 26.7% 0.0% 13.5% 15.4% 7.1% 12.5% Environmental sustainability 0.0% 0.0% 2.8% 6.7% 5.9% 3.1% 0.0% 0.0% 0.0% Equality of opportunity 0.0% 2.5% 2.8% 13.3% 2.9% 4.2% 0.0% 3.6% 0.0% Health* 0.0% 7.6% 8.3% 20.0% 26.5% 27.1% 23.1% 46.4% 12.5% Climate change 0.0% 1.3% 0.0% 0.0% 2.9% 2.1% 0.0% 3.6% 0.0% Poverty reduction* 28.6% 7.6% 19.4% 33.3% 23.5% 25.0% 23.1% 14.3% 0.0% Transport 0.0% 2.5% 2.8% 6.7% 2.9% 3.1% 0.0% 0.0% 0.0% Social cohesion 14.3% 3.8% 8.3% 6.7% 5.9% 3.1% 0.0% 3.6% 0.0% Education* 57.1% 60.8% 55.6% 13.3% 50.0% 44.8% 30.8% 75.0% 43.8% Agricultural development* 0.0% 31.6% 22.2% 20.0% 8.8% 4.2% 23.1% 0.0% 12.5% Trade and exports 0.0% 0.0% 2.8% 0.0% 2.9% 1.0% 0.0% 0.0% 6.3% Crime and violence 0.0% 0.0% 0.0% 6.7% 0.0% 1.0% 0.0% 3.6% 6.3% Anti corruption 14.3% 2.5% 8.3% 0.0% 2.9% 3.1% 15.4% 3.6% 12.5% Law and justice 14.3% 3.8% 2.8% 0.0% 11.8% 8.3% 15.4% 0.0% 12.5% Regulatory framework* 14.3% 1.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.3% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.6% 0.0% Local governance and institutions* 0.0% 0.0% 0.0% 20.0% 0.0% 1.0% 0.0% 3.6% 0.0% Natural resource management 14.3% 2.5% 0.0% 0.0% 0.0% 1.0% 7.7% 3.6% 12.5% Economic growth* 0.0% 8.9% 5.6% 6.7% 20.6% 16.7% 7.7% 28.6% 0.0% Disaster management 0.0% 0.0% 0.0% 0.0% 2.9% 2.1% 0.0% 0.0% 0.0% Information and communications technology 0.0% 3.8% 2.8% 0.0% 0.0% 1.0% 0.0% 0.0% 6.3% *Significantly different between stakeholder groups 66 World Bank Group Country Opinion Survey 2016: Sierra Leone A. General Issues facing Sierra Leone (continued) The World Bank Group has committed itself to twin goals: ending extreme poverty by 2030 and boosting shared prosperity. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Sierra Leone? (Choose no more than THREE) Office of Employee of a Ministry/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other Water and sanitation* 0.0% 60.5% 10.8% 12.5% 17.6% 8.1% 13.3% 14.3% 31.3% Equality of opportunity* 37.5% 3.7% 10.8% 12.5% 23.5% 18.2% 0.0% 3.6% 6.3% Rural development* 0.0% 6.2% 10.8% 18.8% 23.5% 21.2% 0.0% 25.0% 18.8% Climate change 0.0% 1.2% 0.0% 0.0% 2.9% 2.0% 0.0% 0.0% 0.0% Regional conflict and tensions* 0.0% 0.0% 0.0% 0.0% 0.0% 1.0% 0.0% 3.6% 12.5% Global/regional integration 0.0% 1.2% 2.7% 0.0% 5.9% 1.0% 0.0% 0.0% 0.0% Gender equity* 0.0% 0.0% 2.7% 6.3% 5.9% 6.1% 0.0% 0.0% 18.8% Economic growth* 37.5% 24.7% 32.4% 31.3% 41.2% 49.5% 53.3% 42.9% 18.8% Urban development* 0.0% 1.2% 10.8% 0.0% 0.0% 1.0% 0.0% 0.0% 0.0% Regulatory framework 0.0% 1.2% 2.7% 0.0% 0.0% 1.0% 0.0% 0.0% 6.3% Local governance and institutions* 0.0% 2.5% 5.4% 18.8% 2.9% 1.0% 0.0% 0.0% 12.5% Social protection 12.5% 4.9% 0.0% 0.0% 2.9% 3.0% 13.3% 3.6% 6.3% Law and justice* 0.0% 3.7% 10.8% 0.0% 0.0% 16.2% 6.7% 0.0% 18.8% Transport 0.0% 2.5% 0.0% 6.3% 2.9% 3.0% 0.0% 3.6% 0.0% Crime and violence 0.0% 0.0% 0.0% 6.3% 0.0% 1.0% 6.7% 0.0% 6.3% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Information and communications technology 0.0% 2.5% 0.0% 0.0% 2.9% 1.0% 0.0% 0.0% 0.0% Security/stabilization/reconstruction 0.0% 4.9% 2.7% 0.0% 5.9% 5.1% 0.0% 3.6% 0.0% Anti corruption* 37.5% 7.4% 27.0% 18.8% 8.8% 12.1% 26.7% 10.7% 12.5% Education* 62.5% 56.8% 54.1% 25.0% 38.2% 29.3% 60.0% 42.9% 56.3% Foreign direct investment 0.0% 3.7% 0.0% 6.3% 0.0% 1.0% 6.7% 0.0% 0.0% Energy* 12.5% 23.5% 16.2% 25.0% 5.9% 9.1% 26.7% 14.3% 37.5% Public sector governance/reform 0.0% 12.3% 18.9% 0.0% 23.5% 20.2% 13.3% 10.7% 0.0% Social cohesion 0.0% 0.0% 2.7% 0.0% 0.0% 2.0% 0.0% 0.0% 0.0% Private sector development 0.0% 4.9% 18.9% 6.3% 8.8% 6.1% 0.0% 7.1% 6.3% Natural resource management* 25.0% 2.5% 5.4% 12.5% 0.0% 4.0% 0.0% 3.6% 0.0% Environmental sustainability 0.0% 1.2% 0.0% 0.0% 2.9% 1.0% 0.0% 0.0% 6.3% Health 25.0% 16.0% 10.8% 25.0% 20.6% 19.2% 6.7% 21.4% 18.8% Agricultural development* 50.0% 35.8% 32.4% 31.3% 29.4% 15.2% 6.7% 53.6% 6.3% Disaster management 0.0% 1.2% 0.0% 0.0% 0.0% 1.0% 0.0% 0.0% 0.0% Job creation/employment* 0.0% 8.6% 2.7% 25.0% 14.7% 23.2% 40.0% 21.4% 0.0% Financial markets 0.0% 1.2% 0.0% 0.0% 2.9% 2.0% 6.7% 0.0% 0.0% Trade and exports 0.0% 0.0% 5.4% 0.0% 0.0% 3.0% 0.0% 3.6% 0.0% Food security 0.0% 1.2% 2.7% 6.3% 2.9% 12.1% 13.3% 10.7% 0.0% *Significantly different between stakeholder groups 67 World Bank Group Country Opinion Survey 2016: Sierra Leone A. General Issues facing Sierra Leone (continued) The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Sierra Leone? (Choose no more than TWO) Office of Employee of a Ministry/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other Consistent economic growth 50.0% 37.8% 14.3% 26.7% 29.2% 26.5% 46.2% 10.0% 26.7% More reliable social safety net* 37.5% 14.9% 8.6% 20.0% 8.3% 5.9% 0.0% 0.0% 0.0% Greater access to micro-finance for the poor 12.5% 21.6% 14.3% 0.0% 8.3% 13.2% 7.7% 10.0% 20.0% Greater voice and participation for citizens to 12.5% 17.6% 17.1% 40.0% 8.3% 17.6% 7.7% 30.0% 20.0% help ensure greater accountability Greater access to health and nutrition for 12.5% 8.1% 8.6% 6.7% 4.2% 16.2% 7.7% 40.0% 6.7% citizens Better entrepreneurial opportunities (i.e., to 25.0% 13.5% 11.4% 6.7% 25.0% 13.2% 7.7% 0.0% 20.0% start small and medium sized businesses) A growing middle class* 0.0% 1.4% 17.1% 20.0% 12.5% 22.1% 7.7% 0.0% 13.3% Better opportunity for the poor who live in 12.5% 13.5% 20.0% 13.3% 12.5% 8.8% 15.4% 20.0% 0.0% rural areas Better opportunity for the poor who live in 0.0% 6.8% 8.6% 0.0% 16.7% 1.5% 0.0% 0.0% 13.3% urban areas Better employment opportunities for young 0.0% 17.6% 17.1% 13.3% 20.8% 16.2% 61.5% 10.0% 0.0% people* Better employment opportunities for women 12.5% 2.7% 11.4% 6.7% 0.0% 2.9% 7.7% 0.0% 6.7% Greater equity of fiscal policy 12.5% 8.1% 2.9% 0.0% 16.7% 10.3% 0.0% 20.0% 6.7% Education and training that better ensure job 12.5% 28.4% 40.0% 26.7% 33.3% 32.4% 23.1% 50.0% 46.7% opportunity Better quality public services 0.0% 4.1% 8.6% 20.0% 0.0% 5.9% 7.7% 10.0% 13.3% Other 0.0% 1.4% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.7% *Significantly different between stakeholder groups Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem, or not a problem at all in Sierra Leone? (Select only ONE response) Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other A very big problem 87.5% 64.1% 81.1% 81.3% 92.3% 88.0% 84.6% 83.3% 68.8% A moderately big problem 12.5% 30.8% 18.9% 12.5% 7.7% 6.7% 7.7% 8.3% 25.0% A small problem 0.0% 1.3% 0.0% 6.3% 0.0% 4.0% 7.7% 8.3% 6.3% Not a problem at all 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Don’t know 0.0% 3.8% 0.0% 0.0% 0.0% 1.3% 0.0% 0.0% 0.0% 68 World Bank Group Country Opinion Survey 2016: Sierra Leone A. General Issues facing Sierra Leone (continued) In your view, is global climate change a very serious problem, somewhat serious, not too serious, or not a problem? (Select only ONE response) Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other A very serious problem 75.0% 68.4% 75.7% 81.3% 80.8% 78.7% 83.3% 83.3% 75.0% A somewhat serious problem 25.0% 29.1% 16.2% 6.3% 15.4% 13.3% 16.7% 8.3% 25.0% Not too serious problem 0.0% 2.5% 8.1% 12.5% 3.8% 6.7% 0.0% 8.3% 0.0% Not a problem 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Don’t know 0.0% 0.0% 0.0% 0.0% 0.0% 1.3% 0.0% 0.0% 0.0% B. Overall Attitudes toward the World Bank Group Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How familiar are you with the work of the World 8 6.63 2.83 81 5.04 2.47 37 5.00 2.42 14 5.86 3.01 34 5.68 2.32 98 4.99 2.40 15 5.87 2.03 27 5.63 2.72 15 5.67 2.66 Bank Group in Sierra Leone? (1-Not familiar at all, 10-Extremely familiar) Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, please rate your impression of the World 8 6.88 3.04 81 5.54 2.74 34 6.41 2.52 13 6.92 2.75 31 6.87 2.78 88 5.67 2.49 14 7.64 1.74 27 6.56 2.61 15 6.07 2.60 Bank Group’s effectiveness in Sierra Leone.* (1-Not effective at all, 10-Very effective) *Significantly different between stakeholder groups Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Sierra Leone 7 6.71 2.93 75 5.29 2.56 32 6.59 2.09 10 7.60 2.22 29 7.17 2.25 81 6.07 2.10 15 7.80 1.90 24 6.33 2.62 15 6.13 2.26 solve its most complicated development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups 69 World Bank Group Country Opinion Survey 2016: Sierra Leone B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Sierra Leone, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Sierra Leone? (Choose no more than THREE) Office of Employee of a Ministry/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other Health 37.5% 53.8% 36.1% 25.0% 44.1% 44.8% 60.0% 57.1% 31.3% Security/stabilization/reconstruction 0.0% 6.3% 0.0% 0.0% 2.9% 6.3% 0.0% 3.6% 0.0% Crime and violence 0.0% 0.0% 0.0% 12.5% 0.0% 4.2% 6.7% 0.0% 6.3% Transport* 0.0% 6.3% 11.1% 6.3% 2.9% 2.1% 33.3% 10.7% 18.8% Agricultural development* 12.5% 40.0% 38.9% 25.0% 11.8% 6.3% 33.3% 28.6% 31.3% Global/regional integration 0.0% 2.5% 2.8% 6.3% 2.9% 1.0% 0.0% 3.6% 0.0% Job creation/employment* 25.0% 13.8% 16.7% 18.8% 11.8% 30.2% 53.3% 17.9% 18.8% Public sector governance/reform 25.0% 16.3% 16.7% 18.8% 23.5% 19.8% 13.3% 10.7% 25.0% Social protection 0.0% 1.3% 5.6% 0.0% 0.0% 3.1% 6.7% 0.0% 0.0% Rural development* 12.5% 1.3% 2.8% 12.5% 11.8% 12.5% 0.0% 3.6% 25.0% Foreign direct investment* 12.5% 0.0% 8.3% 6.3% 2.9% 0.0% 0.0% 0.0% 0.0% Education* 62.5% 31.3% 36.1% 18.8% 52.9% 41.7% 20.0% 57.1% 50.0% Energy 12.5% 7.5% 11.1% 18.8% 14.7% 8.3% 6.7% 7.1% 12.5% Social cohesion 0.0% 1.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Gender equity* 25.0% 1.3% 0.0% 0.0% 0.0% 5.2% 0.0% 0.0% 0.0% Financial markets 0.0% 1.3% 0.0% 0.0% 2.9% 0.0% 0.0% 0.0% 0.0% Urban development* 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.3% Environmental sustainability* 0.0% 0.0% 2.8% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% Economic growth 12.5% 28.8% 19.4% 18.8% 35.3% 28.1% 13.3% 25.0% 12.5% Regional conflict and tensions* 0.0% 0.0% 8.3% 0.0% 2.9% 1.0% 0.0% 7.1% 12.5% Private sector development 0.0% 6.3% 13.9% 12.5% 2.9% 5.2% 6.7% 3.6% 12.5% Water and sanitation* 25.0% 26.3% 5.6% 6.3% 8.8% 5.2% 6.7% 7.1% 12.5% Food security 12.5% 15.0% 5.6% 6.3% 17.6% 24.0% 6.7% 17.9% 0.0% Climate change 0.0% 0.0% 0.0% 0.0% 2.9% 1.0% 0.0% 0.0% 0.0% Information and communications technology 0.0% 3.8% 0.0% 0.0% 2.9% 0.0% 0.0% 0.0% 0.0% Trade and exports 0.0% 7.5% 5.6% 0.0% 8.8% 6.3% 6.7% 7.1% 0.0% Equality of opportunity 0.0% 8.8% 8.3% 6.3% 17.6% 8.3% 0.0% 10.7% 0.0% Law and justice 0.0% 7.5% 11.1% 6.3% 5.9% 9.4% 6.7% 3.6% 0.0% Local governance and institutions* 0.0% 3.8% 11.1% 37.5% 2.9% 2.1% 6.7% 3.6% 0.0% Regulatory framework 0.0% 1.3% 2.8% 0.0% 0.0% 3.1% 0.0% 0.0% 6.3% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 2.9% 0.0% 0.0% 0.0% 0.0% Natural resource management 0.0% 1.3% 8.3% 0.0% 0.0% 2.1% 0.0% 3.6% 6.3% Poverty reduction 0.0% 3.8% 5.6% 18.8% 2.9% 12.5% 6.7% 7.1% 12.5% Anti corruption 25.0% 2.5% 5.6% 0.0% 0.0% 3.1% 6.7% 3.6% 0.0% Disaster management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 70 World Bank Group Country Opinion Survey 2016: Sierra Leone B. Overall Attitudes toward the World Bank Group (continued) When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Sierra Leone? Office of Employee of a Ministry/ Private Sector/ Academia/ Greatest Value President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other Policy advice, studies, analyses 0.0% 15.2% 15.2% 0.0% 17.2% 13.3% 20.0% 18.5% 9.1% Data and statistics* 0.0% 18.2% 0.0% 0.0% 6.9% 1.2% 10.0% 0.0% 0.0% Convening/facilitating 0.0% 3.0% 6.1% 0.0% 3.4% 3.6% 0.0% 0.0% 0.0% Financial resources 42.9% 25.8% 39.4% 54.5% 20.7% 39.8% 20.0% 55.6% 45.5% Capacity development 0.0% 16.7% 9.1% 18.2% 10.3% 19.3% 10.0% 3.7% 18.2% Technical assistance 14.3% 3.0% 9.1% 0.0% 6.9% 4.8% 20.0% 0.0% 0.0% Help to bring discipline/effective supervision to 42.9% 6.1% 12.1% 9.1% 20.7% 7.2% 10.0% 11.1% 0.0% implementation of investment projects Mobilizing third party financial resources 0.0% 4.5% 0.0% 0.0% 6.9% 0.0% 10.0% 0.0% 0.0% Donor coordination 0.0% 4.5% 6.1% 0.0% 3.4% 6.0% 0.0% 7.4% 0.0% Linkage to non-Bank expertise (e.g., South- 0.0% 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 9.1% South knowledge sharing)* Strategy formulation (e.g., PRSP assistance) 0.0% 3.0% 3.0% 9.1% 3.4% 4.8% 0.0% 3.7% 18.2% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups Office of Employee of a Ministry/ Private Sector/ Academia/ 2nd Greatest Value President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other Policy advice, studies, analyses* 0.0% 1.5% 3.1% 25.0% 0.0% 14.5% 0.0% 12.0% 9.1% Data and statistics 0.0% 5.9% 3.1% 8.3% 3.3% 4.8% 20.0% 4.0% 0.0% Convening/facilitating 0.0% 2.9% 6.3% 8.3% 0.0% 0.0% 0.0% 0.0% 9.1% Financial resources 12.5% 10.3% 12.5% 8.3% 23.3% 8.4% 30.0% 12.0% 0.0% Capacity development 12.5% 11.8% 18.8% 0.0% 26.7% 25.3% 40.0% 28.0% 27.3% Technical assistance 25.0% 4.4% 18.8% 8.3% 10.0% 14.5% 10.0% 16.0% 0.0% Help to bring discipline/effective supervision to 0.0% 11.8% 6.3% 16.7% 3.3% 10.8% 0.0% 20.0% 27.3% implementation of investment projects Mobilizing third party financial resources 12.5% 1.5% 6.3% 16.7% 10.0% 4.8% 0.0% 0.0% 0.0% Donor coordination* 37.5% 29.4% 18.8% 0.0% 13.3% 8.4% 0.0% 0.0% 9.1% Linkage to non-Bank expertise (e.g., South- 0.0% 8.8% 3.1% 0.0% 0.0% 2.4% 0.0% 4.0% 9.1% South knowledge sharing) Strategy formulation (e.g., PRSP assistance) 0.0% 8.8% 3.1% 8.3% 10.0% 6.0% 0.0% 0.0% 9.1% Other 0.0% 2.9% 0.0% 0.0% 0.0% 0.0% 0.0% 4.0% 0.0% *Significantly different between stakeholder groups 71 World Bank Group Country Opinion Survey 2016: Sierra Leone B. Overall Attitudes toward the World Bank Group (continued) Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Sierra Leone? (Choose no more than TWO) Office of Employee of a Ministry/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other Too influenced by developed countries* 50.0% 57.3% 17.6% 31.3% 34.4% 19.6% 20.0% 12.5% 12.5% Not exploring alternative policy options 12.5% 5.3% 11.8% 12.5% 9.4% 10.9% 6.7% 16.7% 0.0% Not collaborating enough with stakeholders 12.5% 14.7% 29.4% 12.5% 18.8% 35.9% 60.0% 33.3% 37.5% outside the Government* Its advice and strategies do not lend 12.5% 6.7% 14.7% 12.5% 12.5% 6.5% 33.3% 4.2% 6.3% themselves to practical problem solving Not enough public disclosure of its work 25.0% 20.0% 20.6% 25.0% 18.8% 25.0% 6.7% 20.8% 12.5% Arrogant in its approach* 0.0% 14.7% 5.9% 0.0% 3.1% 1.1% 0.0% 4.2% 12.5% Not client focused* 12.5% 12.0% 11.8% 0.0% 9.4% 0.0% 0.0% 12.5% 12.5% The credibility of its knowledge/data 12.5% 2.7% 2.9% 0.0% 6.3% 1.1% 6.7% 0.0% 0.0% World Bank Group’s processes too complex 25.0% 17.3% 14.7% 18.8% 15.6% 12.0% 6.7% 25.0% 6.3% Not willing to honestly criticize policies and 12.5% 12.0% 17.6% 12.5% 9.4% 14.1% 33.3% 4.2% 6.3% reform efforts in the country Staff too inaccessible 0.0% 10.7% 5.9% 0.0% 9.4% 2.2% 6.7% 0.0% 18.8% Imposing technocratic solutions without regard 0.0% 5.3% 5.9% 31.3% 0.0% 8.7% 13.3% 4.2% 6.3% to political realities* World Bank Group’s processes too slow (e.g., too bureaucratic in its operational policies and 0.0% 6.7% 11.8% 18.8% 6.3% 4.3% 6.7% 16.7% 12.5% procedures) Not aligned with other donors’ work 0.0% 1.3% 0.0% 0.0% 6.3% 1.1% 0.0% 4.2% 0.0% Not aligned with country priorities 0.0% 5.3% 2.9% 0.0% 9.4% 7.6% 0.0% 16.7% 6.3% Not adequately sensitive to political/social 0.0% 2.7% 14.7% 6.3% 6.3% 9.8% 0.0% 12.5% 18.8% realities in Sierra Leone Not focused enough on issues that are unique 12.5% 0.0% 2.9% 0.0% 0.0% 5.4% 0.0% 4.2% 6.3% to post-conflict countries Inadequate number of World Bank Group staff 0.0% 0.0% 2.9% 12.5% 3.1% 3.3% 0.0% 0.0% 18.8% members located in the country* Other 0.0% 0.0% 0.0% 0.0% 3.1% 2.2% 0.0% 0.0% 6.3% Don’t know 0.0% 2.7% 0.0% 0.0% 6.3% 9.8% 0.0% 4.2% 0.0% *Significantly different between stakeholder groups 72 World Bank Group Country Opinion Survey 2016: Sierra Leone B. Overall Attitudes toward the World Bank Group (continued) Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in Sierra Leone? (Choose no more than TWO) Office of Employee of a Ministry/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other Trust Fund management 12.5% 29.6% 21.6% 20.0% 14.7% 24.0% 20.0% 21.4% 18.8% Knowledge products/services 12.5% 12.3% 5.4% 13.3% 23.5% 17.7% 6.7% 3.6% 12.5% Capacity development 12.5% 51.9% 43.2% 20.0% 38.2% 57.3% 53.3% 50.0% 50.0% Technical assistance 25.0% 17.3% 27.0% 26.7% 11.8% 21.9% 13.3% 17.9% 31.3% Investment lending 50.0% 13.6% 24.3% 13.3% 23.5% 10.4% 13.3% 14.3% 12.5% Policy based lending/budget support to the 50.0% 22.2% 24.3% 33.3% 17.6% 14.6% 13.3% 10.7% 25.0% Government Multi-sectoral approaches* 12.5% 14.8% 13.5% 20.0% 23.5% 18.8% 46.7% 39.3% 18.8% Co-financing arrangements 25.0% 12.3% 8.1% 20.0% 11.8% 5.2% 0.0% 21.4% 6.3% Sector-wide approaches 0.0% 13.6% 5.4% 13.3% 11.8% 4.2% 0.0% 14.3% 6.3% Emergency Recovery lending 0.0% 9.9% 5.4% 6.7% 8.8% 10.4% 6.7% 3.6% 6.3% Other 0.0% 0.0% 0.0% 0.0% 0.0% 6.3% 0.0% 0.0% 0.0% Don’t know 0.0% 0.0% 10.8% 6.7% 5.9% 4.2% 13.3% 0.0% 6.3% *Significantly different between stakeholder groups To what extent do you believe that the World Bank Group’s work and support help the poorest in Sierra Leone? (Select only ONE response) Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other To a fully sufficient degree 62.5% 21.0% 35.1% 43.8% 38.2% 22.4% 40.0% 44.4% 25.0% To a somewhat sufficient degree 12.5% 37.0% 37.8% 25.0% 38.2% 48.0% 26.7% 37.0% 37.5% To a somewhat insufficient degree 12.5% 23.5% 8.1% 25.0% 17.6% 14.3% 33.3% 7.4% 25.0% To a very insufficient degree 0.0% 13.6% 16.2% 6.3% 5.9% 9.2% 0.0% 11.1% 6.3% Don't know 12.5% 4.9% 2.7% 0.0% 0.0% 6.1% 0.0% 0.0% 6.3% 73 World Bank Group Country Opinion Survey 2016: Sierra Leone B. Overall Attitudes toward the World Bank Group (continued) In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) Office of Employee of a Ministry/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other Parliament* 25.0% 70.4% 24.3% 12.5% 11.8% 8.1% 6.7% 10.7% 6.3% Donor community 12.5% 18.5% 10.8% 12.5% 11.8% 18.2% 13.3% 3.6% 0.0% Media* 50.0% 11.1% 10.8% 6.3% 26.5% 24.2% 73.3% 42.9% 25.0% Local Government* 12.5% 12.3% 35.1% 81.3% 20.6% 24.2% 13.3% 28.6% 25.0% Private sector 12.5% 17.3% 24.3% 18.8% 29.4% 17.2% 40.0% 10.7% 37.5% Academia/think tanks/research institutes* 0.0% 16.0% 27.0% 0.0% 26.5% 7.1% 0.0% 28.6% 18.8% NGOs/Community Based Organizations* 50.0% 8.6% 13.5% 31.3% 23.5% 39.4% 13.3% 21.4% 6.3% Youth/university groups* 0.0% 1.2% 8.1% 6.3% 17.6% 15.2% 13.3% 25.0% 25.0% Beneficiaries 0.0% 28.4% 29.7% 25.0% 11.8% 26.3% 13.3% 10.7% 12.5% Foundations* 25.0% 8.6% 2.7% 0.0% 8.8% 1.0% 0.0% 3.6% 6.3% UN and regional peace keeping forces 0.0% 0.0% 0.0% 0.0% 2.9% 0.0% 0.0% 0.0% 0.0% Emerging donors 0.0% 3.7% 0.0% 6.3% 2.9% 0.0% 0.0% 3.6% 6.3% UN agencies 0.0% 1.2% 0.0% 0.0% 2.9% 7.1% 6.7% 3.6% 6.3% Regional organizations (e.g., MRU, ECOWAS, 12.5% 1.2% 2.7% 0.0% 0.0% 2.0% 0.0% 3.6% 0.0% AU) Other* 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.7% 3.6% 12.5% Don’t know 0.0% 0.0% 5.4% 0.0% 0.0% 1.0% 0.0% 0.0% 6.3% *Significantly different between stakeholder groups To what extent do you agree with the following statements about the World Bank Group’s work in Sierra Leone? (1-Strongly disagree, 10-Strongly agree) Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays a 8 7.63 2.83 80 5.30 2.37 35 6.26 2.27 15 7.67 2.19 30 7.27 2.30 86 5.93 2.49 14 5.64 2.10 25 6.88 2.45 16 5.94 2.26 relevant role in development in Sierra Leone* The World Bank Group’s work is aligned with what I consider the development priorities for Sierra 7 7.71 3.09 79 5.41 2.49 32 6.72 1.97 14 7.86 1.96 31 7.61 2.43 84 5.82 2.12 13 6.54 1.51 23 6.91 2.64 15 6.47 2.39 Leone* *Significantly different between stakeholder groups 74 World Bank Group Country Opinion Survey 2016: Sierra Leone B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Sierra Leone, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness to needs* 7 6.71 3.50 80 5.09 2.22 33 6.21 2.13 12 5.67 2.15 31 7.06 2.73 90 5.77 2.38 15 6.27 2.28 26 6.62 2.47 15 6.33 1.40 Flexibility (in terms of the institution’s products and 8 4.50 3.59 80 5.16 2.31 35 5.51 2.08 13 4.62 2.36 31 6.29 2.72 87 5.36 2.48 14 5.21 1.25 26 6.54 2.49 15 5.93 2.02 services) Flexibility (in terms of changing country 8 3.75 3.20 80 5.10 2.37 36 6.44 2.45 13 5.46 2.54 32 6.91 2.72 82 5.63 2.52 15 5.93 1.67 26 6.38 2.58 14 5.07 1.27 circumstances)* Being inclusive* 8 5.13 3.52 79 5.03 2.16 32 6.34 2.12 13 5.08 2.50 32 6.28 2.65 83 5.46 2.71 14 5.00 1.41 24 6.83 2.10 14 4.57 1.87 Openness (sharing data and other information)* 7 7.29 3.09 80 5.04 2.25 34 6.15 2.45 13 6.23 2.55 32 6.69 2.84 82 5.17 2.50 14 5.29 1.82 27 6.96 2.30 13 5.46 2.85 Collaboration with the Government* 8 7.88 2.95 79 5.32 2.32 31 7.84 2.18 13 7.38 2.69 30 7.33 2.14 86 6.60 2.38 15 7.13 2.45 26 7.65 1.62 14 5.79 2.69 The speed in which it gets things accomplished on 8 6.88 2.90 80 4.91 2.20 34 6.00 2.30 13 5.85 2.61 30 6.37 2.57 86 5.22 2.22 14 4.71 2.67 27 6.70 2.28 15 5.33 2.29 the ground* Ease of access to the people at the World Bank Group who are making decisions important to my 8 4.50 3.74 79 5.28 2.49 33 6.06 2.42 12 5.00 2.34 27 6.37 2.75 85 4.87 2.47 15 4.67 1.68 23 6.78 2.41 15 6.00 2.56 work* Collaboration with civil society* 8 6.63 3.46 76 5.76 2.58 33 6.45 2.15 12 5.75 2.80 32 7.00 2.66 87 5.13 2.50 15 4.47 2.70 25 7.20 2.53 16 6.75 2.21 Collaboration with the UN 8 7.38 3.29 78 6.17 2.80 33 7.48 2.32 13 7.38 2.43 31 7.84 2.41 78 6.76 2.40 11 6.45 1.81 22 7.50 2.65 15 7.07 2.76 Staff accessibility 8 4.63 3.58 71 5.30 2.43 31 5.84 2.56 12 5.33 2.31 30 6.03 2.37 82 5.65 2.49 15 4.73 2.09 27 6.59 2.80 16 6.12 2.68 Collaboration with other donors and development 8 7.75 3.88 77 6.13 2.66 30 7.40 2.21 13 7.00 2.71 31 6.77 2.86 85 6.74 2.29 13 6.46 2.18 26 7.88 2.08 15 6.67 2.55 partners Collaboration with the private sector 8 7.50 3.46 75 5.87 2.67 28 6.79 2.47 13 5.92 2.99 32 6.94 2.59 81 5.88 2.26 14 5.86 2.11 26 7.31 2.46 15 5.53 2.85 Straightforwardness and honesty* 8 6.62 3.93 72 5.49 2.67 32 6.47 2.48 12 7.50 1.93 29 7.45 2.82 84 6.62 2.39 13 6.00 2.89 25 7.20 2.48 12 6.50 3.00 Treating clients and stakeholders in Sierra Leone 8 7.88 3.14 76 5.78 2.75 32 6.84 2.34 13 6.85 2.79 30 6.73 2.42 84 6.30 2.33 14 5.36 2.76 26 7.15 2.65 14 5.50 3.13 with respect Being a long-term partner 8 6.50 3.38 79 6.70 2.98 34 7.76 2.40 13 7.62 2.29 31 8.26 2.45 87 7.22 2.35 15 7.73 2.25 27 8.19 2.37 15 7.87 2.47 *Significantly different between stakeholder groups 75 World Bank Group Country Opinion Survey 2016: Sierra Leone B. Overall Attitudes toward the World Bank Group (continued) In the past year, have you seen more, less, or just about the same level of effective collaboration between the UN and the World Bank Group in your country?* (Select only ONE response) Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other More effective collaboration 42.9% 6.6% 20.6% 30.8% 30.0% 15.7% 14.3% 60.0% 0.0% The same level of effective collaboration 42.9% 40.8% 47.1% 30.8% 46.7% 49.4% 35.7% 24.0% 57.1% Less effective collaboration 14.3% 36.8% 11.8% 30.8% 10.0% 13.5% 35.7% 8.0% 28.6% Don't know 0.0% 15.8% 20.6% 7.7% 13.3% 21.3% 14.3% 8.0% 14.3% *Significantly different between stakeholder groups When World Bank Group assisted reform efforts fail or are slow to take place, which THREE of the following would you attribute this to? (Choose no more than THREE) Office of Employee of a Ministry/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other The Government works inefficiently* 50.0% 21.0% 66.7% 40.0% 41.2% 49.0% 60.0% 42.9% 50.0% Poor donor coordination* 50.0% 71.6% 22.2% 26.7% 47.1% 31.3% 26.7% 50.0% 25.0% The World Bank Group is not sensitive enough 12.5% 24.7% 30.6% 33.3% 29.4% 26.0% 6.7% 25.0% 43.8% to political/social realities on the ground Lack of/inadequate levels of capacity in 50.0% 24.7% 41.7% 20.0% 8.8% 28.1% 26.7% 17.9% 18.8% Government There is not an adequate level of citizen/civil 0.0% 13.6% 30.6% 6.7% 47.1% 40.6% 60.0% 42.9% 31.3% society participation* The World Bank Group works too slowly* 25.0% 48.1% 13.9% 26.7% 23.5% 18.8% 0.0% 14.3% 25.0% The World Bank Group does not do adequate 12.5% 29.6% 0.0% 13.3% 17.6% 17.7% 0.0% 21.4% 18.8% follow through/follow-up* Political pressures and obstacles* 25.0% 4.9% 36.1% 26.7% 23.5% 29.2% 66.7% 39.3% 37.5% Reforms are not well thought out in light of 37.5% 27.2% 11.1% 26.7% 26.5% 21.9% 6.7% 25.0% 6.3% country challenges Ongoing conflict and instability* 12.5% 1.2% 11.1% 13.3% 0.0% 2.1% 0.0% 0.0% 6.3% Inadequate funding 0.0% 11.1% 5.6% 33.3% 14.7% 8.3% 13.3% 14.3% 12.5% Other* 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.3% *Significantly different between stakeholder groups 76 World Bank Group Country Opinion Survey 2016: Sierra Leone C. World Bank Group’s Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Sierra Leone? (1-Not important at all, 10-Very important) Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Crime and violence* 7 3.86 4.26 78 7.38 2.31 31 5.90 3.14 13 6.31 3.33 30 6.83 2.70 87 5.86 2.46 14 6.36 3.15 26 6.35 2.67 14 5.50 2.85 Financial markets 7 8.86 3.02 80 7.49 2.33 31 7.48 2.35 10 7.20 3.01 30 7.53 2.47 85 6.80 2.37 15 7.93 1.94 25 7.20 2.84 16 6.81 2.99 Transport 8 8.63 2.72 79 7.70 2.31 33 8.03 1.79 15 8.13 1.88 31 7.77 2.36 86 7.37 1.95 15 8.53 1.73 24 7.25 2.80 16 7.44 2.39 Anti corruption 7 7.57 3.60 80 7.96 2.25 28 8.61 1.64 13 7.92 1.98 30 8.47 2.05 86 7.48 2.26 15 8.60 1.68 25 7.60 2.53 15 6.73 2.79 Regional conflict and tensions* 7 5.00 4.04 79 7.68 2.16 29 6.38 2.24 13 7.38 1.76 28 7.50 2.12 84 6.68 2.27 15 6.60 2.92 25 7.48 2.20 16 5.94 2.62 Law and justice* 7 8.29 2.75 78 7.94 2.10 30 7.57 2.34 13 6.69 2.43 33 8.06 2.22 90 7.06 2.51 14 8.21 2.61 23 7.22 2.04 16 6.13 2.63 Urban development* 7 8.14 2.54 78 7.79 2.07 32 7.41 2.11 13 7.54 1.94 33 7.67 2.23 86 6.58 2.21 11 7.18 2.82 25 7.32 2.23 16 6.19 2.37 Environmental sustainability* 7 8.43 2.44 80 7.96 1.99 34 7.32 1.89 14 7.86 1.51 30 8.03 2.11 83 6.99 2.18 15 7.40 2.10 25 7.20 2.80 16 6.06 2.43 Trade and exports* 7 6.29 3.90 78 7.81 2.02 34 7.24 2.10 13 7.62 1.76 29 7.52 2.50 82 6.74 2.25 15 7.60 1.88 23 6.61 2.82 16 5.56 2.58 Information and communications technology 8 8.25 1.98 81 8.00 1.98 34 6.85 2.05 14 6.93 2.59 31 7.74 2.37 85 6.89 2.27 15 7.47 2.23 26 7.38 2.84 14 7.36 1.69 Poverty reduction 8 9.13 1.46 81 8.15 2.01 34 8.68 1.92 15 8.67 1.54 31 7.74 2.79 92 8.17 2.32 15 9.13 1.36 24 7.83 2.48 15 8.47 1.92 Gender equity* 7 7.57 3.15 81 7.88 2.02 33 7.12 1.90 14 7.64 1.39 31 7.45 2.46 85 7.52 2.30 14 6.71 1.82 26 6.04 2.60 15 6.40 2.64 Private sector development 8 8.88 2.23 80 8.12 1.89 35 7.91 1.85 14 7.79 1.85 28 7.36 2.61 86 7.40 2.13 15 7.27 2.37 26 7.35 2.46 15 6.33 2.66 Foreign direct investment* 8 9.38 1.41 79 8.19 1.91 30 8.00 1.78 13 7.46 2.18 29 7.24 2.43 83 6.99 2.26 12 7.08 2.19 26 7.42 2.25 16 7.00 2.39 Local governance and institutions* 7 7.86 3.67 80 8.11 1.94 34 7.76 2.12 15 8.40 1.76 29 7.86 2.25 79 7.30 2.03 15 5.93 2.40 25 7.92 2.00 15 7.40 2.82 Water and sanitation 8 9.38 1.41 79 8.18 2.09 34 8.24 1.84 15 8.07 2.09 33 8.21 2.18 92 8.05 2.17 15 7.60 2.69 25 8.04 2.24 16 7.63 2.47 Regulatory framework 8 9.25 1.49 78 7.77 2.20 34 7.32 1.97 14 7.43 2.47 30 7.97 2.47 81 7.30 2.20 14 7.71 2.33 25 7.52 1.94 15 7.47 2.29 Economic growth 8 8.75 2.82 80 8.17 2.07 35 8.03 1.98 15 8.47 2.00 32 8.69 1.89 86 8.24 2.20 15 8.87 1.30 25 8.00 2.24 16 7.75 2.35 Energy 8 9.00 2.45 81 8.06 2.04 35 8.26 1.72 13 7.38 2.84 32 8.50 2.17 89 7.99 2.28 12 8.08 2.50 25 7.96 2.44 16 8.25 2.35 Disaster management 7 8.29 2.98 80 7.94 2.02 33 7.09 2.70 14 6.93 2.81 33 7.58 2.61 88 7.26 2.40 12 7.42 1.88 24 7.75 2.25 15 7.47 2.50 Public sector governance/reform 6 9.33 1.63 81 8.44 1.84 36 8.42 1.83 13 7.46 2.99 32 8.50 2.00 90 8.47 2.06 15 7.07 2.58 26 8.35 2.35 16 8.75 2.11 Job creation/employment 8 8.75 1.75 81 7.89 2.26 36 7.97 1.98 14 7.14 2.71 33 6.94 2.99 90 7.50 2.76 15 8.53 1.88 26 7.15 3.13 15 8.07 2.40 Social cohesion* 8 8.75 1.75 79 7.70 2.18 35 7.29 2.26 12 6.17 2.55 31 5.97 2.73 81 6.53 2.56 12 5.92 2.02 24 6.71 3.11 14 6.71 2.09 Communicable/non-communicable diseases* 8 8.75 1.83 80 7.87 2.08 34 7.15 2.68 13 7.85 2.54 29 7.00 2.67 80 6.80 2.48 15 6.00 2.04 24 7.50 2.80 15 6.40 2.80 Equality of opportunity 8 8.88 1.81 79 7.92 2.08 31 7.52 2.50 14 7.29 2.49 33 6.70 3.22 86 7.36 2.67 15 6.07 1.75 23 7.26 3.12 15 7.07 1.75 Social protection 8 8.50 1.85 80 7.65 2.08 35 7.11 2.27 14 7.71 2.49 33 6.61 2.77 86 6.90 2.45 15 6.20 1.74 26 7.12 2.64 16 6.63 2.55 Rural development 8 8.63 2.00 80 7.54 2.08 35 7.86 2.18 14 7.36 2.62 33 7.70 2.38 89 7.42 2.36 15 6.87 2.00 25 7.88 2.74 16 6.81 2.81 Global/regional integration 7 8.29 2.63 79 7.62 2.13 31 7.06 2.31 14 7.43 2.31 31 7.48 2.34 85 6.84 2.52 15 6.67 2.13 24 7.46 2.26 15 5.80 2.70 Food security 8 8.88 3.18 80 7.71 2.33 36 7.78 1.97 14 8.50 1.56 30 8.67 2.02 95 7.88 2.65 14 7.79 2.69 25 8.24 2.09 16 6.94 3.07 Natural resource management 7 8.29 3.30 80 7.46 2.33 34 7.32 2.57 14 7.21 2.42 32 7.41 2.54 87 7.21 2.67 15 8.07 2.22 24 8.08 2.10 16 6.37 2.58 Security/stabilization/reconstruction 6 8.50 3.67 81 7.64 2.35 35 6.51 2.72 13 7.31 2.46 31 7.58 2.45 84 7.30 2.35 14 6.86 2.57 25 8.00 2.08 15 6.67 2.23 Health 8 8.88 3.18 80 8.11 2.23 35 8.54 1.82 13 8.69 1.55 33 8.06 2.55 93 8.17 2.38 15 8.40 1.80 25 8.64 1.82 15 7.67 2.74 Climate change 7 6.57 4.08 80 7.94 2.25 32 7.37 2.31 14 7.86 2.03 30 7.93 2.42 87 7.59 2.25 15 7.00 2.51 22 9.00 1.11 15 7.20 2.21 Agricultural development 8 8.88 3.18 81 7.84 2.37 35 8.54 1.87 14 8.86 1.92 32 8.37 2.20 90 7.92 2.43 15 7.13 2.88 25 8.80 1.68 16 8.19 2.20 Education 8 9.50 1.41 81 7.89 2.55 36 8.89 1.67 14 8.79 2.01 33 8.52 2.39 90 8.14 2.53 15 8.33 1.91 25 9.16 1.91 16 8.81 2.40 *Significantly different between stakeholder groups 77 World Bank Group Country Opinion Survey 2016: Sierra Leone C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Sierra Leone? (1-Not effective at all, 10-Very effective) Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Gender equity* 5 4.80 2.68 76 5.28 2.37 27 5.70 2.64 14 6.64 2.73 31 6.84 2.70 65 5.80 2.74 12 4.25 1.36 23 5.96 2.64 14 6.71 2.61 Information and communications technology 5 7.20 2.77 74 5.49 2.46 30 5.60 2.65 15 7.47 2.23 26 6.12 2.29 59 5.58 2.46 13 4.92 1.75 24 5.75 2.33 15 6.13 2.33 Transport 5 6.60 2.61 75 5.53 2.45 33 6.15 2.48 14 7.57 2.14 28 6.43 2.53 78 5.77 2.10 13 5.54 0.78 24 5.62 2.73 13 6.62 2.02 Law and justice 7 5.71 4.23 78 5.64 2.41 31 5.16 2.65 13 6.77 2.52 30 5.97 2.86 62 5.40 2.29 10 4.40 1.96 22 5.68 2.50 12 6.33 1.97 Urban development 7 6.29 4.39 80 5.65 2.41 33 6.09 2.81 11 6.18 1.78 30 6.20 2.19 72 5.83 1.89 12 5.25 1.36 25 5.28 2.56 12 6.25 2.14 Environmental sustainability 7 5.14 4.30 78 5.51 2.47 30 5.83 2.36 13 6.85 1.77 30 6.37 2.27 73 5.97 2.16 12 5.75 1.29 22 5.55 2.52 12 6.75 2.42 Regulatory framework 7 7.43 3.78 77 5.56 2.39 29 6.17 2.51 13 6.00 2.35 30 5.87 2.19 71 5.77 2.09 11 5.82 1.25 22 6.41 2.13 13 5.77 2.17 Communicable/non-communicable diseases 5 5.00 4.18 78 5.77 2.51 33 6.15 2.80 14 6.86 2.38 29 6.59 2.41 70 5.73 2.32 13 6.31 1.93 23 6.65 2.55 13 5.62 2.40 Poverty reduction 6 7.17 4.07 80 6.22 2.63 34 6.74 2.59 15 7.13 2.29 32 7.19 2.68 80 6.20 2.45 13 5.23 3.22 25 6.32 2.50 15 6.60 2.50 Anti corruption 8 7.63 3.34 79 5.96 2.56 31 6.16 2.99 15 6.20 2.86 31 6.84 2.60 67 5.60 2.60 12 4.92 3.50 25 6.16 2.48 11 6.36 2.77 Private sector development 8 7.63 2.92 79 5.89 2.51 33 6.52 2.43 14 6.43 2.82 33 6.24 2.33 75 5.44 2.26 12 5.42 2.27 24 6.21 2.13 15 5.93 2.63 Foreign direct investment 7 7.43 4.08 77 5.79 2.49 32 6.41 2.42 12 5.50 2.39 31 6.39 2.35 74 5.46 2.22 13 5.85 2.48 24 5.88 2.54 13 5.15 2.61 Local governance and institutions 8 7.25 3.69 80 6.05 2.45 34 6.59 2.26 14 7.07 2.13 30 6.73 2.60 74 5.74 2.33 12 5.08 2.97 26 6.12 2.37 15 5.80 2.73 Water and sanitation 8 7.75 3.62 80 6.19 2.57 35 7.14 2.37 15 7.53 2.33 33 6.73 2.96 79 6.03 2.25 14 5.57 2.41 26 6.00 2.50 14 6.36 3.00 Trade and exports 7 6.43 3.60 78 6.15 2.64 33 6.67 2.29 13 6.08 2.50 31 6.45 2.78 72 5.53 2.30 11 4.64 3.32 24 5.71 2.60 12 5.50 2.28 Economic growth 7 7.86 2.48 78 6.22 2.63 33 6.61 2.62 14 7.71 1.54 32 6.78 2.88 76 5.79 2.70 13 5.31 3.68 27 6.59 3.14 14 6.86 2.28 Health* 8 7.88 2.90 79 6.57 2.64 35 7.00 2.60 15 8.00 1.96 30 6.87 2.79 81 5.93 2.28 14 5.43 3.61 24 6.92 2.76 15 7.07 2.81 Disaster management 7 7.43 2.82 79 6.08 2.62 30 6.00 2.65 12 6.75 2.01 32 6.53 2.85 75 5.53 2.13 12 5.08 3.00 25 6.68 2.56 12 5.67 2.64 Public sector governance/reform 7 7.00 3.11 79 6.18 2.58 34 7.29 2.75 12 7.17 2.41 33 7.39 2.47 80 6.39 2.19 13 5.38 3.04 27 6.93 2.63 12 7.25 2.77 Job creation/employment* 8 6.50 3.59 80 5.80 2.62 33 6.21 2.83 14 6.21 1.89 30 5.90 2.88 73 4.68 2.46 12 3.92 2.87 24 5.92 2.70 14 6.21 2.36 Social cohesion* 8 6.00 3.38 76 5.57 2.61 30 6.40 2.79 11 5.55 0.93 31 6.03 2.76 67 4.31 2.26 10 4.90 1.73 24 5.71 2.60 12 6.25 2.26 Financial markets* 5 2.80 2.17 77 5.57 2.48 33 6.15 2.72 12 6.08 1.78 32 5.84 2.62 70 4.70 2.30 13 4.77 2.65 24 5.92 2.48 13 7.08 1.85 Equality of opportunity 7 4.71 3.55 76 5.79 2.56 31 6.45 2.88 13 6.15 3.02 29 6.00 3.23 70 5.29 2.86 12 4.08 2.78 23 5.48 2.59 13 6.62 1.50 Energy 7 6.57 3.74 80 5.91 2.42 34 6.79 2.63 12 6.08 2.47 33 6.52 2.61 78 5.60 2.42 14 5.36 3.18 26 5.73 2.46 14 6.86 1.75 Rural development 8 7.88 2.42 79 5.87 2.40 34 6.53 2.75 13 6.38 2.10 33 5.67 2.43 76 5.38 2.37 13 5.85 2.27 26 5.69 2.49 14 6.64 2.65 Global/regional integration 6 7.00 3.10 78 5.82 2.33 30 5.53 2.79 11 5.55 2.11 32 5.69 2.09 73 5.27 2.13 12 5.75 1.76 22 5.95 2.40 13 6.38 2.50 Food security 7 6.43 3.95 79 5.77 2.43 34 6.88 2.78 13 7.15 2.61 32 6.34 2.63 78 5.68 2.37 13 5.15 2.79 26 5.50 2.45 14 6.00 2.66 Education* 8 7.25 3.37 80 5.55 2.46 37 6.81 2.96 12 7.08 2.91 31 6.13 2.49 78 5.37 2.46 14 4.64 2.71 26 6.46 2.34 14 6.07 2.89 Security/stabilization/reconstruction 7 5.86 3.98 77 5.45 2.34 34 5.24 2.47 12 6.50 2.81 32 5.41 2.20 76 5.39 2.42 12 4.50 2.43 25 6.00 2.24 13 6.08 2.22 Social protection* 7 6.00 4.16 77 5.52 2.54 32 6.44 2.56 12 6.42 3.12 31 5.48 2.25 72 4.82 2.42 11 4.00 2.14 26 5.58 2.42 12 6.08 2.75 Climate change 6 6.00 4.43 78 5.69 2.69 31 6.65 2.55 13 6.69 3.01 32 6.66 2.85 74 5.47 2.51 13 4.62 2.57 26 6.50 2.34 12 6.92 2.94 Agricultural development* 8 7.75 3.41 77 5.79 2.63 36 7.31 2.62 13 6.62 2.87 33 6.48 2.54 78 5.79 2.32 14 5.14 3.03 26 6.23 2.18 14 6.50 2.74 Natural resource management 6 7.00 3.35 78 5.72 2.65 34 6.79 2.69 13 5.77 2.98 32 5.41 2.64 74 5.19 2.43 14 4.71 3.20 26 4.88 2.29 13 5.69 3.12 *Significantly different between stakeholder groups 78 World Bank Group Country Opinion Survey 2016: Sierra Leone C. World Bank Group’s Effectiveness and Results (continued) Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve development results in Sierra 7 7.43 3.51 81 5.41 2.41 34 6.62 1.72 15 6.73 2.40 31 7.52 2.63 86 6.26 2.46 14 5.14 2.60 28 7.79 2.78 15 6.60 1.50 Leone?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group help to build/strengthen existing country systems in Sierra 8 7.38 3.70 80 5.91 2.53 35 6.89 1.97 15 6.27 2.15 28 7.79 2.48 83 6.39 2.49 14 6.07 1.44 27 7.44 2.71 15 6.93 1.53 Leone?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups To what extent do you agree with the following statements about the World Bank Group in Sierra Leone? (1-Strongly disagree, 10-Strongly agree) Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group’s financial instruments 8 6.63 3.54 77 4.74 2.24 34 6.44 2.44 14 6.00 2.63 32 5.53 2.45 90 5.66 2.39 15 5.13 1.92 28 5.86 2.52 16 5.88 2.06 meet the needs of Sierra Leone* The World Bank Group meets Sierra Leone’s 8 7.75 2.92 81 4.99 2.38 34 5.88 2.61 14 7.36 1.98 32 6.50 2.51 90 5.89 2.21 14 4.64 2.02 25 6.36 2.41 16 6.87 2.22 needs for knowledge services* *Significantly different between stakeholder groups Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group measures and corrects its work in real time 8 7.00 3.07 69 5.77 2.60 32 6.50 2.29 12 7.25 1.66 24 7.08 2.76 75 6.05 2.08 13 5.08 2.75 19 6.21 2.95 13 7.23 1.54 in Sierra Leone? (1-To no degree at all, 10-To a very significant degree) 79 World Bank Group Country Opinion Survey 2016: Sierra Leone D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other Weekly 0.0% 3.7% 0.0% 0.0% 0.0% 8.5% 0.0% 0.0% 0.0% Monthly 25.0% 12.3% 5.6% 0.0% 18.8% 6.4% 6.7% 11.5% 13.3% A few times a year 50.0% 29.6% 44.4% 43.8% 40.6% 31.9% 46.7% 30.8% 26.7% Rarely 12.5% 32.1% 16.7% 25.0% 6.3% 20.2% 40.0% 23.1% 6.7% Never 12.5% 22.2% 33.3% 31.3% 34.4% 33.0% 6.7% 34.6% 53.3% In Sierra Leone, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Are timely* 7 7.57 2.15 74 4.69 1.79 32 5.81 2.15 11 6.09 2.30 30 6.10 2.62 77 5.73 2.20 14 5.07 1.98 24 6.04 2.37 14 5.57 2.85 Include appropriate level of stakeholder 7 7.86 2.27 74 4.76 2.00 31 6.19 2.02 14 6.57 2.44 27 6.78 2.39 73 5.85 2.25 14 3.64 2.02 24 6.46 2.77 14 5.14 2.38 involvement during preparation* Lead to practical solutions* 8 8.25 2.19 72 5.06 2.24 31 6.45 2.22 14 6.79 2.12 29 6.28 2.88 78 6.13 2.41 14 4.79 2.33 24 6.37 2.87 15 6.13 2.39 Are accessible (well written and easy to 8 7.00 2.62 73 4.88 1.91 31 6.16 2.00 12 6.67 2.61 29 6.55 2.46 78 5.64 2.27 14 5.21 2.67 26 6.46 2.63 13 5.54 2.82 understand)* Are source of relevant information on global good 7 8.14 2.91 73 5.10 2.15 32 6.38 2.30 12 7.42 2.39 27 7.00 2.60 82 6.40 2.41 15 5.67 2.82 24 6.96 2.90 13 5.54 2.30 practices* Are adequately disseminated* 7 7.57 3.31 72 5.11 2.00 30 5.67 1.95 11 5.73 2.53 31 5.81 2.06 77 5.69 2.26 15 4.73 2.43 21 6.48 2.66 14 4.64 2.62 Are translated enough into local language* 8 4.13 3.52 72 5.07 1.96 29 4.66 2.35 12 5.25 2.77 30 5.47 2.37 76 4.64 2.31 15 3.13 2.59 22 5.95 2.46 14 4.29 2.61 Are adaptable to Sierra Leone’s specific development challenges and country 8 6.63 3.54 73 5.36 2.10 30 6.33 2.15 14 7.57 2.10 31 6.68 2.68 81 5.74 2.40 15 3.73 2.55 25 6.52 2.82 15 5.13 2.77 circumstances* *Significantly different between stakeholder groups Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group’s knowledge work 8 7.88 2.36 77 6.43 2.29 34 6.76 2.22 13 7.38 2.26 32 7.75 2.55 93 6.56 2.41 15 5.13 3.14 25 7.20 2.72 15 6.73 2.22 and activities make to development results in your country?* Overall, how would you rate the technical quality of the World Bank Group's knowledge work and 8 7.12 3.04 74 6.28 2.43 33 6.88 2.39 12 7.17 2.29 32 7.59 2.78 89 6.90 2.49 15 4.53 2.88 25 7.00 2.78 14 7.57 2.14 activities?* (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between stakeholder groups 80 World Bank Group Country Opinion Survey 2016: Sierra Leone E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group disburses funds promptly 6 5.17 4.36 78 4.97 2.14 28 5.21 1.99 14 4.86 2.63 31 6.10 2.98 75 5.87 2.51 14 6.00 3.26 24 6.38 2.58 12 6.17 2.62 The World Bank Group effectively monitors and 7 7.29 3.45 76 5.26 2.28 34 6.38 2.30 14 6.57 2.62 30 6.83 2.61 82 5.93 2.74 15 4.47 2.88 24 6.67 2.73 12 6.33 2.81 evaluates the projects and programs it supports* The World Bank Group’s approvals and reviews 7 7.43 3.15 78 4.91 1.96 32 6.06 1.79 14 5.07 2.53 29 5.90 2.53 75 5.85 2.26 14 6.21 2.67 21 6.29 2.24 13 6.08 1.80 are done in a timely fashion* The World Bank Group’s “Safeguard Policy” 6 7.50 3.21 77 5.10 2.02 31 6.29 1.66 11 6.73 1.85 30 6.90 2.59 73 5.66 2.31 14 4.43 2.34 19 7.11 2.16 14 6.43 1.95 requirements are reasonable* The World Bank Group’s conditions on its lending 5 6.60 2.70 79 4.92 2.07 30 6.13 1.74 14 6.14 2.85 27 6.11 2.44 70 5.63 1.94 13 5.00 1.15 21 6.76 2.30 13 6.00 2.27 are reasonable* The World Bank Group takes decisions quickly in 6 5.83 3.19 79 5.06 2.16 31 5.97 1.87 14 5.43 2.90 27 5.93 2.85 75 5.20 2.39 13 6.31 2.06 22 6.09 2.45 13 5.31 2.59 Sierra Leone Working with the World Bank Group increases 8 8.25 2.71 81 5.48 2.44 31 6.68 2.01 13 7.23 1.59 29 6.76 2.87 79 6.47 2.44 13 4.77 2.86 24 7.42 2.57 15 6.67 2.02 Sierra Leone’s institutional capacity* Where country systems are adequate, the World 8 7.88 2.80 76 5.43 2.49 27 6.67 2.29 13 7.69 1.49 28 6.93 2.79 80 6.33 2.53 14 6.14 1.92 22 6.73 2.78 14 6.21 1.72 Bank Group makes appropriate use of them* The World Bank Group provides effective 8 7.75 3.33 79 5.22 2.26 34 6.94 2.21 13 8.31 1.60 29 7.17 2.67 82 6.23 2.61 13 4.69 2.39 25 7.84 2.62 15 6.40 2.44 implementation support* *Significantly different between stakeholder groups Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe that the World Bank Group’s work helps to find solutions that promote 8 7.25 3.65 75 6.19 2.50 30 6.53 1.96 12 7.42 2.07 27 7.07 2.42 82 6.38 2.36 14 5.50 1.99 20 6.55 3.00 13 6.46 2.03 private public partnerships in Sierra Leone? (1-To no degree at all, 10-To a very significant degree) 81 World Bank Group Country Opinion Survey 2016: Sierra Leone E. Working with the World Bank Group (continued) Which of the following best describes the World Bank Group’s support in Sierra Leone?* (Select only ONE response) Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other The World Bank Group is sufficiently selective and focuses on the most important 62.5% 24.3% 52.8% 64.3% 35.5% 59.3% 42.9% 40.0% 43.8% development challenges in Sierra Leone The World Bank Group is not sufficiently selective in Sierra Leone, and it is involved in 37.5% 59.5% 36.1% 14.3% 58.1% 35.2% 50.0% 28.0% 43.8% too many areas of development Don’t know 0.0% 16.2% 11.1% 21.4% 6.5% 5.5% 7.1% 32.0% 12.5% *Significantly different between stakeholder groups Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank 8 7.75 2.82 61 5.59 2.38 28 6.89 1.73 10 5.40 2.59 27 6.89 2.83 63 5.60 2.24 14 5.29 1.27 17 6.24 3.09 10 5.40 0.84 Group is adequately staffed in Sierra Leone?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups 82 World Bank Group Country Opinion Survey 2016: Sierra Leone E. Working with the World Bank Group (continued) To what extent do you agree with the following statements related to the World Bank Group’s work in response to the Ebola out break in Sierra Leone last year? (1-Strongly disagree, 10-Strongly agree) Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The level of the World Bank Group’s grant financing in response to the Ebola outbreak in Sierra Leone 5 6.00 3.54 74 6.73 2.32 34 7.26 2.29 15 7.47 2.39 33 7.15 2.51 88 7.11 2.36 13 7.23 2.13 27 7.48 2.86 15 6.67 2.13 was appropriate. The World Bank Group’s grant financing in response to the Ebola outbreak was done at the 5 6.40 3.36 73 6.53 2.14 31 6.74 2.22 15 6.80 2.73 33 7.09 2.18 87 6.40 2.37 13 7.08 2.36 23 7.22 2.94 15 6.20 2.18 appropriate speed. The World Bank Group’s grant financing in response to the Ebola outbreak in Sierra Leone 6 7.17 3.25 71 6.72 2.21 31 7.03 2.24 15 7.13 2.33 30 7.03 2.31 85 6.33 2.33 13 6.62 1.76 25 7.36 2.40 13 6.00 1.78 was flexible to address complex challenges in changing environment. The World Bank Group’s grant financing in response to the Ebola outbreak in Sierra Leone 7 7.86 2.73 71 6.86 2.24 32 7.12 2.24 15 6.27 2.60 32 7.25 2.30 86 6.41 2.28 13 5.08 2.81 25 7.32 2.39 15 6.47 1.81 enabled the government to own and manage responses, rather than creating parallel structure. The World Bank Group’s work (advice, grant financing, etc.) in response to the Ebola outbreak helped engender institutional change to improve 5 7.00 2.45 71 6.80 2.14 30 7.70 1.90 15 7.47 2.36 30 7.60 1.99 87 6.85 2.20 12 5.75 1.71 26 7.00 2.83 14 6.21 2.42 health care service management and response in Sierra Leone. The World Bank Group’s work (advice, grant financing, etc.) helped to build institutional capacity 6 7.83 2.71 71 6.87 2.18 33 7.70 1.99 15 8.00 2.33 31 7.10 2.60 84 7.01 2.33 12 6.67 0.89 25 7.60 2.69 13 6.46 2.03 for future outbreaks of pandemics and epidemics. The World Bank Group role as convener and facilitator of other donors was very effective in 6 8.00 2.76 74 6.74 2.16 32 7.63 2.03 15 7.53 1.88 31 7.39 2.54 88 6.66 2.27 13 6.31 1.70 25 7.84 2.51 14 7.36 1.98 response to last year’s Ebola crisis. When considering the World Bank Group’s Ebola crisis related work in Sierra Leone, which of the followin g activities were most useful? (Choose no more than TWO) Office of Employee of a Ministry/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other Damage assessment (post-outbreak needs 14.3% 6.3% 29.7% 13.3% 38.7% 25.8% 33.3% 50.0% 12.5% assessment)* Knowledge exchange* 57.1% 48.8% 40.5% 6.7% 25.8% 16.1% 40.0% 17.9% 31.3% Mobilizing donor support 28.6% 35.0% 40.5% 46.7% 51.6% 47.3% 40.0% 57.1% 43.8% World Bank Group’s grant financing 0.0% 25.0% 27.0% 33.3% 25.8% 29.0% 53.3% 14.3% 25.0% Institutional capacity building 57.1% 25.0% 35.1% 46.7% 29.0% 45.2% 13.3% 39.3% 37.5% Beneficiary targeting 0.0% 23.8% 16.2% 26.7% 6.5% 16.1% 0.0% 14.3% 31.3% Building country ownership 28.6% 8.8% 10.8% 13.3% 19.4% 10.8% 20.0% 7.1% 6.3% Other* 0.0% 8.8% 0.0% 6.7% 0.0% 0.0% 0.0% 0.0% 6.3% *Significantly different between stakeholder groups 83 World Bank Group Country Opinion Survey 2016: Sierra Leone E. Working with the World Bank Group (continued) When considering post-Ebola recovery, which THREE areas below would benefit most from the World Bank Group playing a leading role among international partners in Sierra Leone? (Choose no more than THREE) Office of Employee of a Ministry/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other Health (e.g., rapid response to epidemics such 57.1% 82.7% 74.2% 84.6% 71.9% 83.7% 66.7% 85.7% 58.3% as Ebola) Education (e.g., increased quality of school 42.9% 60.0% 71.0% 30.8% 65.6% 51.2% 40.0% 71.4% 66.7% education) Social protection (e.g., social safety nets for the vulnerable, specifically in Ebola affected 42.9% 40.0% 41.9% 23.1% 46.9% 41.9% 60.0% 71.4% 16.7% areas)* Private sector development 0.0% 20.0% 22.6% 15.4% 18.8% 18.6% 6.7% 7.1% 50.0% Water (e.g., improved access to clean water) 28.6% 50.7% 22.6% 53.8% 46.9% 44.2% 20.0% 25.0% 41.7% Energy (e.g., increased power generation and 28.6% 25.3% 12.9% 30.8% 12.5% 25.6% 26.7% 10.7% 33.3% access to electricity) Governance (e.g., government effectiveness, 42.9% 21.3% 41.9% 46.2% 25.0% 26.7% 46.7% 28.6% 33.3% good governance) *Significantly different between stakeholder groups Which THREE areas below would benefit most from other donors in Sierra Leone? (Choose no more than THREE) Office of Employee of a Ministry/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other Health (e.g., rapid response to epidemics such 16.7% 27.6% 54.3% 38.5% 54.8% 43.7% 50.0% 68.0% 40.0% as Ebola)* Education (e.g., increased quality of school 50.0% 40.8% 40.0% 38.5% 29.0% 41.4% 42.9% 20.0% 40.0% education) Social protection (e.g., social safety nets for the 33.3% 47.4% 54.3% 61.5% 54.8% 59.8% 42.9% 48.0% 46.7% vulnerable, specifically in Ebola affected areas) Private sector development 66.7% 32.9% 40.0% 46.2% 35.5% 39.1% 14.3% 32.0% 46.7% Water (e.g., improved access to clean water) 50.0% 31.6% 40.0% 46.2% 41.9% 42.5% 7.1% 48.0% 46.7% Energy (e.g., increased power generation and 0.0% 64.5% 31.4% 38.5% 45.2% 32.2% 35.7% 24.0% 26.7% access to electricity)* Governance (e.g., government effectiveness, 16.7% 42.1% 20.0% 23.1% 19.4% 25.3% 28.6% 56.0% 33.3% good governance)* *Significantly different between stakeholder groups 84 World Bank Group Country Opinion Survey 2016: Sierra Leone F. The Future Role of the World Bank Group in Sierra Leone Which of the following SHOULD the World Bank Group do to make itself of greater value in Sierra Leone? (Choose no more than TWO) Office of Employee of a Ministry/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other Offer more innovative financial products* 57.1% 42.1% 21.6% 6.7% 17.6% 20.2% 21.4% 18.5% 26.7% Ensure greater selectivity in its work* 14.3% 23.7% 5.4% 20.0% 23.5% 6.4% 14.3% 25.9% 20.0% Provide more adequate data/knowledge/statistics/figures on Sierra 14.3% 9.2% 16.2% 6.7% 5.9% 19.1% 0.0% 11.1% 13.3% Leone’s economy Improve the competitiveness of its financing 0.0% 7.9% 13.5% 26.7% 5.9% 4.3% 0.0% 3.7% 6.7% compared to markets Reach out more to groups outside of 28.6% 7.9% 37.8% 20.0% 26.5% 36.2% 78.6% 48.1% 40.0% Government* Increase the level of capacity development in 57.1% 26.3% 24.3% 13.3% 20.6% 31.9% 57.1% 14.8% 26.7% the country Improve the quality of its experts as related to 0.0% 14.5% 13.5% 6.7% 17.6% 12.8% 0.0% 18.5% 13.3% Sierra Leone’s specific challenges Offer more innovative knowledge services 0.0% 7.9% 16.2% 13.3% 29.4% 14.9% 14.3% 22.2% 6.7% Collaborate more effectively with Government 0.0% 22.4% 10.8% 53.3% 5.9% 13.8% 0.0% 0.0% 13.3% clients* Work faster 0.0% 7.9% 8.1% 6.7% 14.7% 6.4% 0.0% 0.0% 0.0% Reduce the complexity of obtaining World 28.6% 22.4% 21.6% 20.0% 17.6% 19.1% 7.1% 18.5% 13.3% Bank Group financing Increase availability of Reimbursable Advisory 0.0% 5.3% 5.4% 0.0% 11.8% 7.4% 0.0% 3.7% 20.0% Services Increase the level of World Bank Group staffing 14.3% 2.6% 5.4% 6.7% 0.0% 6.4% 0.0% 7.4% 0.0% in Sierra Leone’s office Other 0.0% 0.0% 0.0% 0.0% 0.0% 3.2% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups When considering the combination of services that the World Bank Group offers in Sierra Leone, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Sierra Leone?* (Select only ONE response) Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other Financial services 87.5% 71.2% 24.3% 33.3% 56.3% 55.4% 60.0% 59.3% 40.0% Knowledge products 0.0% 8.2% 24.3% 6.7% 12.5% 13.0% 13.3% 18.5% 26.7% Convening services 0.0% 4.1% 5.4% 20.0% 3.1% 4.3% 0.0% 3.7% 6.7% None of the above 0.0% 0.0% 2.7% 0.0% 3.1% 0.0% 0.0% 3.7% 0.0% The combination is appropriate for Sierra 0.0% 16.4% 37.8% 40.0% 25.0% 22.8% 20.0% 14.8% 26.7% Leone Don't know 12.5% 0.0% 5.4% 0.0% 0.0% 4.3% 6.7% 0.0% 0.0% *Significantly different between stakeholder groups 85 World Bank Group Country Opinion Survey 2016: Sierra Leone F. The Future Role of the World Bank Group in Sierra Leone (continued) What should the World Bank Group do to improve collaboration with the UN in the field? (Choose no more than THREE) Office of Employee of a Ministry/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other Organize more joint meetings and missions 75.0% 66.7% 60.6% 64.3% 73.5% 62.1% 80.0% 59.3% 53.3% with the UN Collaborate on analysis, assessments and planning, including on rapid assessments on 37.5% 51.9% 57.6% 78.6% 58.8% 61.1% 46.7% 85.2% 60.0% emerging crisis and changing circumstances when both institutions are engaged Develop joint or complementary projects with the UN, leveraging each organization’s 50.0% 61.7% 51.5% 50.0% 67.6% 62.1% 66.7% 66.7% 73.3% comparative advantages Develop guidelines, framework and tools to facilitate operational cooperation and cross- 37.5% 42.0% 48.5% 50.0% 52.9% 33.7% 26.7% 33.3% 46.7% financing Share more information about the World Bank 37.5% 33.3% 6.1% 0.0% 23.5% 17.9% 26.7% 7.4% 13.3% Group’s activities, products, and knowledge* Involve UN experts to a greater degree in 25.0% 21.0% 27.3% 21.4% 8.8% 32.6% 40.0% 25.9% 26.7% World Bank Group activities Other 0.0% 0.0% 9.1% 0.0% 0.0% 3.2% 0.0% 0.0% 6.7% *Significantly different between stakeholder groups G. Communication and Information Sharing How do you get most of your information about economic and social development issues in Sierra Leone? (Choose no more than TWO) Office of Employee of a Ministry/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other Social media (e.g., blogs, Facebook, Twitter, 50.0% 14.8% 36.1% 12.5% 29.4% 22.7% 13.3% 21.4% 25.0% YouTube, Flickr) International newspapers 0.0% 0.0% 2.8% 0.0% 2.9% 1.0% 6.7% 0.0% 6.3% Local radio 62.5% 67.9% 55.6% 68.8% 64.7% 55.7% 46.7% 75.0% 50.0% International radio 25.0% 1.2% 13.9% 18.8% 2.9% 7.2% 6.7% 7.1% 12.5% Local television* 12.5% 30.9% 11.1% 18.8% 29.4% 36.1% 13.3% 25.0% 6.3% International television 0.0% 3.7% 8.3% 6.3% 0.0% 2.1% 0.0% 10.7% 0.0% Local newspapers 25.0% 35.8% 36.1% 56.3% 41.2% 37.1% 73.3% 25.0% 56.3% Internet 12.5% 32.1% 33.3% 18.8% 26.5% 36.1% 40.0% 32.1% 31.3% Periodicals* 0.0% 8.6% 0.0% 0.0% 0.0% 1.0% 0.0% 0.0% 6.3% Other* 12.5% 0.0% 0.0% 0.0% 0.0% 1.0% 0.0% 0.0% 6.3% *Significantly different between stakeholder groups 86 World Bank Group Country Opinion Survey 2016: Sierra Leone G. Communication and Information Sharing (continued) How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Office of Employee of a Ministry/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other Direct contact with World Bank Group (i.e., 62.5% 7.4% 20.6% 18.8% 20.6% 18.9% 0.0% 7.1% 31.3% face to face meetings/discussions)* Mobile phones 12.5% 9.9% 17.6% 12.5% 11.8% 12.6% 20.0% 14.3% 31.3% World Bank Group’s 50.0% 12.3% 20.6% 25.0% 17.6% 22.1% 6.7% 25.0% 43.8% seminars/workshops/conferences* Radio 25.0% 61.7% 41.2% 62.5% 50.0% 44.2% 53.3% 46.4% 31.3% World Bank Group’s publications and other 12.5% 19.8% 26.5% 25.0% 26.5% 25.3% 13.3% 28.6% 37.5% written materials World Bank Group’s website 12.5% 13.6% 26.5% 12.5% 14.7% 28.4% 20.0% 10.7% 6.3% Social media (e.g., blogs, Facebook, Twitter, 12.5% 8.6% 20.6% 12.5% 20.6% 15.8% 13.3% 32.1% 6.3% YouTube, Flickr) e-Newsletters* 0.0% 16.0% 0.0% 0.0% 0.0% 1.1% 0.0% 0.0% 0.0% Newspapers* 12.5% 45.7% 20.6% 31.3% 38.2% 29.5% 73.3% 25.0% 12.5% Other 0.0% 0.0% 2.9% 0.0% 0.0% 1.1% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is not on a list of exceptions?* Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other Yes 57.1% 15.7% 45.5% 33.3% 40.0% 28.0% 13.3% 12.0% 53.8% No 42.9% 84.3% 54.5% 66.7% 60.0% 72.0% 86.7% 88.0% 46.2% *Significantly different between stakeholder groups If yes, from which of the following sources did you learn about the World Bank Group's Access to Information Policies? (Select only ONE response) Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other World Bank Group’s 25.0% 36.4% 23.1% 40.0% 40.0% 17.4% 50.0% 0.0% 28.6% seminars/workshops/conferences World Bank Group’s website 50.0% 54.5% 61.5% 20.0% 40.0% 30.4% 0.0% 33.3% 14.3% World Bank Group’s e-Newsletters 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% 33.3% 0.0% News/Media 0.0% 0.0% 0.0% 0.0% 20.0% 34.8% 0.0% 0.0% 42.9% Colleagues/Friends/Peer organizations 25.0% 0.0% 15.4% 40.0% 0.0% 13.0% 50.0% 33.3% 14.3% Other 0.0% 0.0% 0.0% 0.0% 0.0% 4.3% 0.0% 0.0% 0.0% 87 World Bank Group Country Opinion Survey 2016: Sierra Leone G. Communication and Information Sharing (continued) Have you requested information from the World Bank Group on its activities in the past year? Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other Yes 42.9% 39.2% 39.4% 38.5% 37.0% 46.5% 37.5% 7.4% 40.0% No 57.1% 60.8% 60.6% 61.5% 63.0% 53.5% 62.5% 92.6% 60.0% Were you able to obtain this information? Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other Yes 33.3% 67.9% 69.2% 80.0% 90.0% 77.4% 100.0% 50.0% 100.0% No 66.7% 32.1% 30.8% 20.0% 10.0% 22.6% 0.0% 50.0% 0.0% Do you have access to the Internet? Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other Yes 71.4% 88.5% 82.8% 71.4% 89.7% 83.9% 92.9% 95.8% 62.5% No 28.6% 11.5% 17.2% 28.6% 10.3% 16.1% 7.1% 4.2% 37.5% Do you use/have you used the World Bank Group website? Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other Yes 57.1% 62.8% 53.6% 46.2% 53.6% 53.1% 80.0% 40.0% 58.3% No 42.9% 37.2% 46.4% 53.8% 46.4% 46.9% 20.0% 60.0% 41.7% Do you currently consult the World Bank Group social media sites (e.g., blogs, Facebook, Twitter, YouTube, and Flickr)? Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other Yes 14.3% 31.2% 28.6% 23.1% 27.6% 22.0% 20.0% 12.0% 18.2% No 85.7% 68.8% 71.4% 76.9% 72.4% 78.0% 80.0% 88.0% 81.8% Which Internet connection do you use primarily when visiting a World Bank Group website?* Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other High speed/WiFi 100.0% 76.9% 69.2% 91.7% 95.2% 69.1% 58.3% 64.3% 100.0% Dial-up 0.0% 23.1% 30.8% 8.3% 4.8% 30.9% 41.7% 35.7% 0.0% *Significantly different between stakeholder groups 88 World Bank Group Country Opinion Survey 2016: Sierra Leone G. Communication and Information Sharing (continued) Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD I find the World Bank Group’s websites easy to 5 8.00 3.39 64 6.84 2.03 23 6.48 2.59 8 4.88 3.00 20 6.90 2.65 64 5.89 2.33 14 6.36 1.95 12 7.50 3.09 12 5.42 2.78 navigate* I find the information on the World Bank Group’s 5 8.40 3.05 62 7.27 2.09 22 7.00 2.65 7 5.57 2.88 20 7.40 2.93 64 6.52 2.42 14 6.64 2.31 11 7.64 3.35 11 5.64 2.73 websites useful The World Bank Group’s social media channels are valuable sources of information about the 5 8.00 2.55 58 6.86 2.00 21 6.52 2.69 8 6.25 2.43 18 7.06 2.62 47 6.36 2.35 10 5.40 2.12 9 7.89 3.02 11 6.36 2.54 institution When I need information from the World Bank 5 7.60 2.88 58 6.91 2.09 22 6.68 2.15 8 6.50 1.85 21 6.43 2.34 47 5.28 2.37 10 6.50 2.17 12 7.25 3.22 13 6.38 2.14 Group I know how to find it* The World Bank Group is responsive to my 5 8.60 1.67 51 7.12 2.13 22 7.18 2.54 7 6.71 1.60 20 6.80 2.73 44 5.61 2.64 10 5.30 3.43 9 6.22 3.19 13 7.85 2.30 information requests and inquiries* *Significantly different between stakeholder groups H. Background Information Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country?* (Select only ONE response) Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other Yes 75.0% 39.7% 62.5% 87.5% 33.3% 16.7% 35.7% 3.8% 56.3% No 25.0% 60.3% 37.5% 12.5% 66.7% 83.3% 64.3% 96.2% 43.8% *Significantly different between stakeholder groups Which of the following agencies of the World Bank Group do you primarily engage with in Sierra Leone?* (Select only ONE response) Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other The World Bank (IDA) 57.1% 31.6% 70.0% 68.8% 66.7% 40.8% 80.0% 60.0% 64.3% The International Finance Corporation 42.9% 33.3% 10.0% 6.3% 6.7% 12.2% 0.0% 10.0% 14.3% The Multilateral Investment Guarantee Agency 0.0% 0.0% 3.3% 6.3% 13.3% 4.1% 0.0% 0.0% 14.3% Other 0.0% 35.1% 16.7% 18.8% 13.3% 42.9% 20.0% 30.0% 7.1% *Significantly different between stakeholder groups 89 World Bank Group Country Opinion Survey 2016: Sierra Leone H. Background Information (continued) Do your projects involve both the World Bank and the IFC?* Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other Yes 100.0% 42.2% 46.7% 53.3% 25.9% 15.0% 26.7% 4.8% 31.3% No 0.0% 57.8% 53.3% 46.7% 74.1% 85.0% 73.3% 95.2% 68.8% *Significantly different between stakeholder groups If yes, what was your view of how the two institutions work together in Sierra Leone? (Select only ONE response) Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other The two institutions work well together 66.7% 51.9% 57.1% 62.5% 42.9% 75.0% 0.0% 100.0% 0.0% The way the two institutions work together 33.3% 48.1% 21.4% 37.5% 28.6% 25.0% 100.0% 0.0% 80.0% needs improvement The two institutions do not work well together 0.0% 0.0% 7.1% 0.0% 14.3% 0.0% 0.0% 0.0% 0.0% Don't know 0.0% 0.0% 14.3% 0.0% 14.3% 0.0% 0.0% 0.0% 20.0% Which of the following describes most of your exposure to the World Bank Group in Sierra Leone? (Choose no more than TWO) Office of Employee of a Ministry/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other Observer 71.4% 37.1% 50.0% 37.5% 60.9% 53.8% 26.7% 47.1% 42.9% Use World Bank Group reports/data* 57.1% 56.5% 31.3% 43.8% 26.1% 34.6% 73.3% 23.5% 35.7% Engage in World Bank Group 28.6% 25.8% 25.0% 43.8% 13.0% 20.5% 0.0% 23.5% 42.9% related/sponsored events/activities Collaborate as part of my professional duties 14.3% 25.8% 31.3% 37.5% 21.7% 11.5% 13.3% 11.8% 21.4% Use World Bank Group website for 0.0% 37.1% 9.4% 6.3% 17.4% 37.2% 53.3% 17.6% 21.4% information, data, research, etc.* *Significantly different between stakeholder groups What’s your gender?* Office of Employee of a Ministry/ Private Sector/ Academia/ President/Prime Office of PMU/Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian WBG-supported Project Government Private Bank CSO Media Think Tank Other Female 0.0% 13.9% 24.2% 37.5% 33.3% 35.4% 13.3% 35.7% 62.5% Male 100.0% 86.1% 75.8% 62.5% 66.7% 64.6% 86.7% 64.3% 37.5% *Significantly different between stakeholder groups 90 World Bank Group Country Opinion Survey 2016: Sierra Leone Appendix C: Responses to Indicator Questions by Geographic Location17 Southern Region N=54 Northern Region N=55 Western Region N=179 Eastern Region N=39 B. Overall Attitudes toward the World Bank Group Southern Region Northern Region Western Region Eastern Region N Mean SD N Mean SD N Mean SD N Mean SD Overall, please rate your impression of the World Bank 50 6.32 2.79 52 5.08 2.60 169 6.45 2.40 33 5.09 2.98 Group’s effectiveness in Sierra Leone.* (1-Not effective at all, 10-Very effective) *Significantly different between geographic locations To what extent do you agree with the following statements about the World Bank Group’s work in Sierra Leone? (1-Strongly disagree, 10-Strongly agree) Southern Region Northern Region Western Region Eastern Region N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant 50 5.20 2.34 51 5.55 2.50 167 6.53 2.29 35 5.51 2.73 role in development in Sierra Leone* The World Bank Group’s work is aligned with what I 48 6.25 2.21 51 5.53 2.39 165 6.65 2.28 30 5.27 2.78 consider the development priorities for Sierra Leone* *Significantly different between geographic locations To what extent is the World Bank Group an effective development partner in Sierra Leone, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Southern Region Northern Region Western Region Eastern Region N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness to needs* 51 5.39 2.37 53 4.79 2.11 169 6.43 2.23 31 4.65 2.27 Flexibility (in terms of the institution’s products and 52 4.87 2.21 53 4.42 2.12 167 6.07 2.28 32 4.56 2.29 services)* Flexibility (in terms of changing country circumstances)* 50 4.92 2.26 53 4.60 1.98 167 6.32 2.46 31 4.94 2.39 Being inclusive* 51 4.73 2.22 49 4.41 1.90 164 6.18 2.37 30 4.67 2.34 Openness (sharing data and other information)* 48 5.19 2.59 55 5.00 2.17 163 6.06 2.45 31 4.77 2.67 Collaboration with the Government* 49 5.84 2.80 54 6.02 2.19 166 6.95 2.31 29 6.48 2.85 The speed in which it gets things accomplished on the 50 4.92 2.64 52 4.69 1.71 168 5.99 2.28 32 4.66 2.38 ground* Ease of access to the people at the World Bank Group 50 5.60 2.74 50 4.38 1.82 163 5.87 2.54 29 4.10 2.09 who are making decisions important to my work* Collaboration with civil society* 51 5.65 3.05 51 5.08 2.04 167 6.29 2.51 31 5.10 2.74 Collaboration with the UN* 50 6.32 2.80 51 6.08 2.41 155 7.34 2.35 29 6.59 3.21 Staff accessibility* 45 5.44 3.01 50 4.92 2.05 160 6.03 2.39 32 4.84 2.68 Collaboration with other donors and development 50 6.46 2.68 50 6.12 2.19 166 7.05 2.46 27 6.07 2.99 partners* Collaboration with the private sector* 46 6.04 2.75 49 5.22 2.31 164 6.62 2.45 27 5.30 2.67 Straightforwardness and honesty* 45 5.40 2.73 49 5.37 2.38 162 7.00 2.41 26 5.92 3.16 Treating clients and stakeholders in Sierra Leone with 48 5.60 3.03 50 5.68 2.52 165 6.72 2.37 29 6.00 2.99 respect* Being a long-term partner 50 7.72 2.82 53 6.83 2.45 169 7.51 2.45 31 6.68 3.24 *Significantly different between geographic locations 17 327 respondents provided information about their geographic location. Only these respondents were included in the analysis presented in this appendix. 91 World Bank Group Country Opinion Survey 2016: Sierra Leone C. World Bank Group’s Effectiveness and Results Southern Region Northern Region Western Region Eastern Region N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group’s work help 52 5.38 2.48 51 5.25 2.21 172 6.98 2.39 32 5.81 2.83 to achieve development results in Sierra Leone?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between geographic locations Southern Region Northern Region Western Region Eastern Region N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group help to build/strengthen existing country systems in Sierra 51 6.06 2.14 49 5.35 2.59 165 7.05 2.31 35 5.91 2.65 Leone?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between geographic locations To what extent do you agree with the following statements about the World Bank Group in Sierra Leone? (1-Strongly disagree, 10-Strongly agree) Southern Region Northern Region Western Region Eastern Region N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group’s financial instruments meet the 51 5.43 2.26 50 4.52 2.20 172 5.93 2.38 33 4.91 2.53 needs of Sierra Leone* The World Bank Group meets Sierra Leone’s needs for 51 5.37 2.47 52 4.65 2.02 169 6.41 2.36 34 5.09 2.47 knowledge services* *Significantly different between geographic locations D. The World Bank Group’s Knowledge Work and Activities In Sierra Leone, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Southern Region Northern Region Western Region Eastern Region N Mean SD N Mean SD N Mean SD N Mean SD Are adaptable to Sierra Leone’s specific development 45 4.51 3.15 48 5.10 1.75 168 6.39 2.31 28 5.39 2.59 challenges and country circumstances* *Significantly different between geographic locations Southern Region Northern Region Western Region Eastern Region N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities 49 5.86 2.85 51 5.94 2.22 174 7.22 2.25 31 6.16 2.78 make to development results in your country?* Overall, how would you rate the technical quality of the 47 5.89 3.07 47 6.02 2.10 172 7.25 2.40 28 5.86 2.88 World Bank Group's knowledge work and activities?* (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between geographic locations E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Southern Region Northern Region Western Region Eastern Region N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group takes decisions quickly in Sierra 48 5.60 2.46 50 4.76 1.93 152 5.84 2.32 29 4.17 2.39 Leone* Where country systems are adequate, the World Bank 48 5.81 2.30 48 5.40 2.33 153 6.78 2.44 28 5.39 2.90 Group makes appropriate use of them* *Significantly different between geographic locations 92 World Bank Group Country Opinion Survey 2016: Sierra Leone Appendix D: Responses to Selected Questions by Level of Collaboration with the World Bank Group18 Note that this appendix presents comparative analysis of the data from those respondents who collaborate with the WBG vs. those respondents who do not collaborate with the WBG and covers the following selected questions from the FY16 Sierra Leone COS questionnaire: All 10-point scale questions and question B4 “When thinking about how the World Bank Group can have the most impact on development results in Sierra Leone, in which sectoral areas do you believe the World Bank Group should focus most of its resources in Sierra Leone?” Collaborating with the WBG N=112 Not collaborating with the WBG N=202 B. Overall Attitudes toward the World Bank Group Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in 110 5.31 2.58 199 5.19 2.44 Sierra Leone? (1-Not familiar at all, 10-Extremely familiar) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, please rate your impression of the World Bank 106 6.12 2.88 184 5.93 2.51 Group’s effectiveness in Sierra Leone. (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Sierra Leone solve its most 103 5.99 2.56 168 6.25 2.27 complicated development challenges? (1-To no degree at all, 10-To a very significant degree) 18Only 314 respondents provided information about their level of collaboration with the World Bank Group (question H3 in the questionnaire). Therefore, only these respondents were included in the analysis presented in this appendix. 93 World Bank Group Country Opinion Survey 2016: Sierra Leone B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Sierra Leone, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Sierra Leone? (Choose no more than THREE) Percentage of Respondents Collaborating with Not collaborating (Responses combined) the WBG with the WBG Health* 35.1% 51.3% Security/stabilization/reconstruction 2.7% 4.6% Crime and violence 2.7% 2.5% Transport* 14.4% 3.6% Agricultural development 24.3% 25.9% Global/regional integration 1.8% 2.5% Job creation/employment* 15.3% 25.4% Public sector governance/reform 21.6% 17.8% Social protection 1.8% 2.0% Rural development 4.5% 10.2% Foreign direct investment* 4.5% 0.0% Education* 27.9% 47.2% Energy 11.7% 8.1% Social cohesion 0.9% 0.0% Gender equity 2.7% 2.0% Financial markets 0.9% 0.5% Urban development 0.9% 0.0% Environmental sustainability* 2.7% 0.0% Economic growth 29.7% 21.8% Regional conflict and tensions 3.6% 2.0% Private sector development 9.9% 4.6% Water and sanitation 14.4% 10.2% Food security 9.9% 18.3% Climate change 0.9% 0.5% Information and communications technology 1.8% 1.0% Trade and exports 7.2% 5.6% Equality of opportunity 10.8% 7.1% Law and justice 5.4% 8.1% Local governance and institutions 7.2% 3.0% Regulatory framework 2.7% 1.0% Communicable/non-communicable diseases 0.9% 0.0% Natural resource management 2.7% 2.5% Poverty reduction 9.0% 7.1% Anti corruption 6.3% 2.0% Disaster management 0.0% 0.0% *Significantly different between collaborators and non-collaborators To what extent do you agree with the following statements about the World Bank Group’s work in Sierra Leone? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 107 6.07 2.64 182 6.02 2.36 development in Sierra Leone The World Bank Group’s work is aligned with what I consider 106 6.33 2.53 173 6.16 2.34 the development priorities for Sierra Leone 94 World Bank Group Country Opinion Survey 2016: Sierra Leone B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Sierra Leone, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Responsiveness to needs 106 6.09 2.44 183 5.67 2.36 Flexibility (in terms of the institution’s products and services) 105 5.47 2.44 183 5.40 2.35 Flexibility (in terms of changing country circumstances) 106 5.70 2.59 182 5.55 2.44 Being inclusive 104 5.39 2.61 176 5.52 2.34 Openness (sharing data and other information) 104 5.84 2.64 180 5.46 2.43 Collaboration with the Government 104 6.97 2.69 180 6.42 2.32 The speed in which it gets things accomplished on the 106 5.42 2.68 180 5.48 2.14 ground Ease of access to the people at the World Bank Group who 104 5.45 2.59 171 5.32 2.48 are making decisions important to my work Collaboration with civil society 104 5.61 2.70 181 5.90 2.57 Collaboration with the UN 100 6.80 2.76 169 6.90 2.54 Staff accessibility 103 5.39 2.49 169 5.73 2.47 Collaboration with other donors and development partners 102 6.54 2.67 176 6.86 2.44 Collaboration with the private sector 103 6.09 2.64 171 6.21 2.50 Straightforwardness and honesty 101 6.50 2.78 168 6.29 2.57 Treating clients and stakeholders in Sierra Leone with 103 6.10 2.83 175 6.30 2.48 respect Being a long-term partner 105 7.15 2.77 183 7.49 2.54 95 World Bank Group Country Opinion Survey 2016: Sierra Leone C. World Bank Group’s Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Sierra Leone? (1-Not important at all, 10-Very important) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Crime and violence 103 6.62 3.00 178 6.29 2.53 Financial markets 97 7.62 2.51 183 7.06 2.42 Transport* 109 8.07 1.93 180 7.43 2.32 Anti corruption* 103 8.41 2.14 179 7.55 2.26 Regional conflict and tensions 101 7.17 2.58 177 6.84 2.24 Law and justice 105 7.77 2.47 180 7.29 2.33 Urban development 101 7.56 2.15 181 7.13 2.23 Environmental sustainability 106 7.72 2.02 180 7.32 2.23 Trade and exports 105 7.24 2.33 174 7.09 2.29 Information and communications technology 106 7.54 2.11 182 7.28 2.28 Poverty reduction 109 8.49 2.11 187 8.12 2.17 Gender equity* 104 7.74 2.00 183 7.18 2.29 Private sector development 105 7.90 2.06 184 7.47 2.21 Foreign direct investment* 96 7.94 1.95 183 7.39 2.19 Local governance and institutions 105 7.74 2.34 176 7.60 2.07 Water and sanitation 108 8.26 2.05 189 8.00 2.20 Regulatory framework 104 7.79 2.15 177 7.39 2.18 Economic growth 109 8.46 2.14 182 8.12 2.07 Energy 106 8.27 2.27 186 7.98 2.16 Disaster management 105 7.62 2.59 183 7.54 2.18 Public sector governance/reform 107 8.41 2.29 188 8.37 1.96 Job creation/employment 108 7.88 2.31 190 7.47 2.72 Social cohesion* 101 7.23 2.31 177 6.60 2.59 Communicable/non-communicable diseases 106 7.49 2.46 177 7.11 2.50 Equality of opportunity* 106 7.79 2.36 181 7.15 2.60 Social protection* 108 7.48 2.29 185 6.89 2.41 Rural development 109 7.47 2.39 187 7.50 2.30 Global/regional integration 105 7.18 2.38 179 7.12 2.32 Food security 108 8.14 2.39 190 7.83 2.40 Natural resource management 107 7.32 2.54 184 7.47 2.43 Security/stabilization/reconstruction 104 7.21 2.69 182 7.36 2.28 Health 108 8.26 2.39 190 8.17 2.19 Climate change 104 7.78 2.48 183 7.67 2.17 Agricultural development 108 8.19 2.34 189 8.01 2.31 Education 109 8.65 2.32 189 8.24 2.31 *Significantly different between collaborators and non-collaborators 96 World Bank Group Country Opinion Survey 2016: Sierra Leone C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Sierra Leone? (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Gender equity 99 5.80 2.61 150 5.64 2.61 Information and communications technology 101 5.91 2.43 142 5.50 2.43 Transport 100 5.77 2.25 163 5.86 2.39 Law and justice 101 5.48 2.62 146 5.47 2.41 Urban development 99 5.42 2.37 163 5.79 2.23 Environmental sustainability 99 5.73 2.32 159 5.80 2.34 Regulatory framework* 100 5.36 2.13 156 6.04 2.31 Communicable/non-communicable diseases 101 5.52 2.38 157 6.09 2.51 Poverty reduction 109 6.39 2.87 171 6.25 2.48 Anti corruption 108 6.00 2.84 151 5.75 2.60 Private sector development 109 6.17 2.51 163 5.66 2.32 Foreign direct investment 99 5.61 2.42 163 5.74 2.40 Local governance and institutions 109 6.22 2.50 162 5.88 2.43 Water and sanitation 110 6.37 2.67 174 6.23 2.54 Trade and exports 100 5.73 2.49 161 5.96 2.58 Economic growth 104 6.48 2.77 171 6.13 2.74 Health 109 6.59 2.84 171 6.47 2.52 Disaster management 101 5.95 2.59 163 6.09 2.50 Public sector governance/reform 106 6.65 2.63 171 6.51 2.46 Job creation/employment 103 5.78 2.60 165 5.32 2.65 Social cohesion 98 5.61 2.46 154 5.19 2.53 Financial markets 97 5.41 2.38 163 5.44 2.53 Equality of opportunity 99 5.97 2.99 155 5.39 2.65 Energy 103 5.84 2.68 174 6.02 2.38 Rural development 104 6.01 2.44 171 5.80 2.38 Global/regional integration 98 5.50 2.28 164 5.82 2.30 Food security 103 6.09 2.80 172 5.81 2.42 Education 106 6.10 2.92 173 5.66 2.46 Security/stabilization/reconstruction 103 5.50 2.48 164 5.43 2.43 Social protection 102 5.69 2.63 159 5.22 2.52 Climate change 97 5.99 2.87 169 5.87 2.61 Agricultural development 106 6.11 3.00 172 6.15 2.32 Natural resource management 101 5.57 2.75 169 5.53 2.64 *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 110 6.05 2.66 182 6.48 2.50 achieve development results in Sierra Leone? Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent does the World Bank Group help to 111 6.42 2.53 175 6.57 2.46 build/strengthen existing country systems in Sierra Leone? 97 World Bank Group Country Opinion Survey 2016: Sierra Leone C. World Bank Group’s Effectiveness and Results (continued) To what extent do you agree with the following statements about the World Bank Group in Sierra Leone? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group’s financial instruments meet the 108 5.87 2.63 185 5.21 2.25 needs of Sierra Leone* The World Bank Group meets Sierra Leone’s needs for 108 6.03 2.73 187 5.63 2.23 knowledge services *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group 95 6.23 2.61 152 6.12 2.42 measures and corrects its work in real time in Sierra Leone? (1-To no degree at all, 10-To a very significant degree) D. The World Bank Group’s Knowledge Work and Activities In Sierra Leone, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Are timely 101 5.64 2.50 164 5.31 2.10 Include appropriate level of stakeholder involvement during 101 5.61 2.54 161 5.52 2.25 preparation Lead to practical solutions 102 6.12 2.71 165 5.75 2.41 Are accessible (well written and easy to understand) 101 5.75 2.48 167 5.60 2.26 Are source of relevant information on global good practices 104 6.12 2.65 164 6.10 2.47 Are adequately disseminated 98 5.58 2.37 164 5.49 2.21 Are translated enough into local language 99 4.62 2.36 163 4.92 2.33 Are adaptable to Sierra Leone’s specific development 103 6.07 2.73 171 5.70 2.38 challenges and country circumstances Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to 106 6.49 2.64 184 6.77 2.38 development results in your country? Overall, how would you rate the technical quality of the World 105 6.69 2.78 176 6.66 2.53 Bank Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) 98 World Bank Group Country Opinion Survey 2016: Sierra Leone E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group disburses funds promptly 101 5.46 2.66 164 5.63 2.54 The World Bank Group effectively monitors and evaluates the 103 5.89 2.85 172 5.96 2.56 projects and programs it supports The World Bank Group’s approvals and reviews are done in a 104 5.74 2.31 162 5.60 2.22 timely fashion The World Bank Group’s “Safeguard Policy” requirements are 100 5.81 2.21 158 5.76 2.33 reasonable The World Bank Group’s conditions on its lending are 100 5.66 2.02 154 5.48 2.24 reasonable The World Bank Group takes decisions quickly in Sierra 99 5.74 2.34 164 5.15 2.34 Leone Working with the World Bank Group increases Sierra Leone’s 106 6.26 2.63 170 6.21 2.46 institutional capacity Where country systems are adequate, the World Bank Group 104 6.47 2.46 164 6.00 2.51 makes appropriate use of them The World Bank Group provides effective implementation 105 6.35 2.71 174 6.11 2.57 support Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public 101 6.36 2.42 165 6.38 2.41 partnerships in Sierra Leone? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group is 92 6.02 2.34 131 5.79 2.38 adequately staffed in Sierra Leone? (1-To no degree at all, 10-To a very significant degree) 99 World Bank Group Country Opinion Survey 2016: Sierra Leone E. Working with the World Bank Group (continued) To what extent do you agree with the following statements related to the World Bank Group’s work in response to the Ebola outbreak in Sierra Leone last year? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The level of the World Bank Group’s grant financing in response to the Ebola outbreak in Sierra Leone was 106 6.91 2.38 178 6.96 2.45 appropriate. The World Bank Group’s grant financing in response to the 104 6.44 2.12 173 6.58 2.49 Ebola outbreak was done at the appropriate speed. The World Bank Group’s grant financing in response to the Ebola outbreak in Sierra Leone was flexible to address 102 6.68 2.09 167 6.53 2.41 complex challenges in changing environment. The World Bank Group’s grant financing in response to the Ebola outbreak in Sierra Leone enabled the government to 104 6.37 2.34 171 6.83 2.34 own and manage responses, rather than creating parallel structure. The World Bank Group’s work (advice, grant financing, etc.) in response to the Ebola outbreak helped engender institutional 99 6.89 2.22 171 6.81 2.25 change to improve health care service management and response in Sierra Leone. The World Bank Group’s work (advice, grant financing, etc.) helped to build institutional capacity for future outbreaks of 103 7.17 2.35 166 6.95 2.28 pandemics and epidemics. The World Bank Group role as convener and facilitator of other donors was very effective in response to last year’s 104 6.81 2.26 172 6.98 2.26 Ebola crisis. G. Communication and Information Sharing Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate 92 6.29 2.61 120 6.62 2.31 I find the information on the World Bank Group’s websites 90 6.68 2.74 117 7.02 2.39 useful The World Bank Group’s social media channels are valuable 88 6.27 2.38 93 7.03 2.32 sources of information about the institution* When I need information from the World Bank Group I know 91 6.29 2.07 97 6.58 2.57 how to find it The World Bank Group is responsive to my information 91 6.75 2.53 83 6.55 2.67 requests and inquiries *Significantly different between collaborators and non-collaborators 100 World Bank Group Country Opinion Survey 2016: Sierra Leone Appendix E: Responses to Selected Questions by Year19 All data presented in this appendix are weighted. As a result, means of the FY 2016 data and the total number of respondents indicated will be slightly different from the aggregated responses in Appendix A. Similarly, responses from FY 2013 respondents and the total number of respondents indicated may differ from those reported in the FY 2013 COS report.  FY 2013 Number of comparable respondents = 314  FY 2016 Number of comparable respondents = 330 By weighting, the FY 2013 and FY 2016 samples have the same stakeholder composition and thus are comparable. The weighted percentage of a stakeholder group is determined by the extent to which the World Bank Group interacts with them in the country and the percentage this group usually makes up in the past aggregated annual global data. The weighted stakeholder breakdown is presented below: Percentage of Respondents FY 2013 FY 2016 Office of the President/Prime Minister/Minister 3.0% 3.0% Office of Parliamentarian 15.0% 15.0% Government institutions 20.0% 20.0% Local Government 7.0% 7.0% Bilateral/multilateral agencies 2.0% 2.0% Civil society 25.0% 25.0% Private sector 9.0% 9.0% Academia 12.0% 12.0% Media 7.0% 7.0% A. General Issues facing Sierra Leone In general, would you say that Sierra Leone is headed in...?* Percentage of Respondents FY 2013 FY 2016 The right direction 58.7% 28.7% The wrong direction 11.1% 37.8% Not sure 30.2% 33.5% *Significantly different between FY2016 and FY2013 B. Overall Attitudes toward the World Bank Group FY 2013 FY 2016 N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in 307 5.52 2.40 322 5.32 2.51 Sierra Leone? (1-Not familiar at all, 10-Extremely familiar) FY 2013 FY 2016 N Mean SD N Mean SD Overall, please rate your impression of the World Bank 280 6.02 2.15 304 6.28 2.62 Group’s effectiveness in Sierra Leone. (1-Not effective at all, 10-Very effective) FY 2013 FY 2016 N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Sierra Leone solve its most 251 6.16 2.20 281 6.41 2.36 complicated development challenges? (1-To no degree at all, 10-To a very significant degree) 19Only those questions that were asked in the FY 2013 and FY 2016 country opinion surveys, with similar response scales/options, are presented in this appendix. 101 World Bank Group Country Opinion Survey 2016: Sierra Leone B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree with the following statements about the World Bank Group’s work in Sierra Leone? (1-Strongly disagree, 10-Strongly agree) FY 2013 FY 2016 N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 289 6.76 2.42 304 6.28 2.46 development in Sierra Leone* The World Bank Group’s work is aligned with what I consider 281 6.10 2.17 291 6.47 2.37 the development priorities for Sierra Leone *Significantly different between FY2016 and FY2013 To what extent is the World Bank Group an effective development partner in Sierra Leone, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) FY 2013 FY 2016 N Mean SD N Mean SD Responsiveness to needs 266 5.88 2.31 301 6.04 2.37 Flexibility (in terms of the institution’s products and services) 260 5.32 2.04 303 5.53 2.38 Flexibility (in terms of changing country circumstances)* 265 5.37 2.08 301 5.85 2.50 Being inclusive 269 5.62 2.18 292 5.65 2.43 Openness (sharing data and other information) 264 5.98 2.40 297 5.87 2.54 Collaboration with the Government* 274 7.64 2.11 296 6.89 2.43 The speed in which it gets things accomplished on the 301 5.68 2.41 ground Ease of access to the people at the World Bank Group who 290 5.52 2.55 are making decisions important to my work Collaboration with civil society 298 5.99 2.62 Collaboration with the UN 281 7.01 2.55 Staff accessibility* 257 4.90 2.20 289 5.67 2.54 Collaboration with other donors and development partners 259 7.05 2.10 290 6.90 2.49 Collaboration with the private sector 284 6.36 2.57 Straightforwardness and honesty 256 6.40 2.30 280 6.59 2.62 Treating clients and stakeholders in Sierra Leone with 256 5.97 2.12 291 6.46 2.61 respect* Being a long-term partner 303 7.54 2.51 *Significantly different between FY2016 and FY2013 102 World Bank Group Country Opinion Survey 2016: Sierra Leone C. World Bank Group’s Effectiveness and Results How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Sierra Leone? (1-Not effective at all, 10-Very effective) FY 2013 FY 2016 N Mean SD N Mean SD Gender equity 251 5.87 2.38 260 5.80 2.59 Information and communications technology* 251 5.37 2.21 260 5.84 2.42 Transport* 234 5.54 2.44 281 6.00 2.32 Law and justice 248 5.31 2.29 261 5.58 2.53 Urban development* 256 5.38 2.20 277 5.81 2.35 Environmental sustainability* 253 5.28 2.28 270 5.90 2.33 Regulatory framework 241 5.56 2.22 266 5.93 2.27 Communicable/non-communicable diseases 255 5.78 2.13 273 6.09 2.52 Poverty reduction* 266 5.89 2.35 295 6.46 2.64 Anti corruption* 256 5.05 2.41 275 6.05 2.78 Private sector development* 253 5.42 2.21 288 6.04 2.42 Foreign direct investment 247 5.77 2.22 278 5.90 2.47 Local governance and institutions 269 6.09 2.18 289 6.20 2.50 Water and sanitation* 260 5.51 2.32 301 6.46 2.57 Trade and exports* 243 5.14 2.16 276 5.98 2.58 Economic growth* 260 5.84 2.26 290 6.42 2.77 Health 253 6.39 2.11 298 6.68 2.68 Disaster management* 235 5.00 2.42 276 6.07 2.54 Public sector governance/reform* 264 6.11 2.19 294 6.75 2.58 Job creation/employment* 261 4.94 2.15 284 5.64 2.71 Social cohesion* 229 4.57 2.20 263 5.56 2.56 Financial markets* 234 4.97 2.18 273 5.53 2.52 Equality of opportunity* 242 4.91 2.31 270 5.69 2.83 Energy* 264 5.40 2.40 294 6.06 2.57 Rural development* 253 5.29 2.08 293 5.99 2.49 Global/regional integration 241 5.30 2.28 269 5.66 2.33 Food security 259 5.80 2.16 292 6.06 2.63 Education* 259 5.61 2.33 298 6.05 2.71 Security/stabilization/reconstruction 245 5.78 2.18 284 5.50 2.45 Social protection* 248 4.78 2.36 275 5.57 2.62 Climate change* 246 4.87 2.41 280 6.07 2.71 Agricultural development 260 6.11 2.22 298 6.31 2.63 Natural resource management* 242 5.07 2.39 286 5.67 2.72 *Significantly different between FY2016 and FY2013 FY 2013 FY 2016 N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 299 6.60 2.10 305 6.49 2.50 achieve development results in Sierra Leone? (1-To no degree at all, 10-To a very significant degree) 103 World Bank Group Country Opinion Survey 2016: Sierra Leone C. World Bank Group’s Effectiveness and Results (continued) To what extent do you agree with the following statements about the World Bank Group in Sierra Leone? (1-Strongly disagree, 10-Strongly agree) FY 2013 FY 2016 N Mean SD N Mean SD The World Bank Group’s financial instruments meet the 290 5.83 2.21 310 5.70 2.44 needs of Sierra Leone The World Bank Group meets Sierra Leone’s needs for 284 5.78 2.17 307 5.98 2.46 knowledge services D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do?* Percentage of Respondents FY 2013 FY 2016 Weekly 4.9% 2.5% Monthly 15.1% 9.5% A few times a year 32.9% 36.7% Rarely 29.3% 21.2% Never 17.8% 30.1% *Significantly different between FY2016 and FY2013 In Sierra Leone, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) FY 2013 FY 2016 N Mean SD N Mean SD Are timely* 267 5.01 2.18 277 5.66 2.24 Include appropriate level of stakeholder involvement during 270 5.16 2.10 273 5.82 2.42 preparation* Lead to practical solutions 281 6.08 2.50 Are accessible (well written and easy to understand) 271 5.60 2.16 278 5.89 2.38 Are source of relevant information on global good practices 280 6.51 2.17 281 6.33 2.56 Are adequately disseminated* 263 4.89 2.15 270 5.63 2.31 Are translated enough into local language 262 5.15 2.26 272 4.84 2.48 Are adaptable to Sierra Leone’s specific development 279 5.92 2.11 287 5.96 2.55 challenges and country circumstances *Significantly different between FY2016 and FY2013 FY 2013 FY 2016 N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to 293 6.73 1.92 305 6.75 2.48 development results in your country? Overall, how would you rate the technical quality of the World 289 6.68 2.12 295 6.74 2.63 Bank Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) 104 World Bank Group Country Opinion Survey 2016: Sierra Leone E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) FY 2013 FY 2016 N Mean SD N Mean SD The World Bank Group disburses funds promptly* 266 4.35 2.19 275 5.63 2.60 The World Bank Group effectively monitors and evaluates the 273 5.84 2.41 293 6.06 2.67 projects and programs it supports The World Bank Group’s approvals and reviews are done in a 266 4.96 2.08 278 5.83 2.26 timely fashion* The World Bank Group’s “Safeguard Policy” requirements are 254 5.77 2.02 267 6.00 2.27 reasonable The World Bank Group’s conditions on its lending are 272 5.41 2.34 266 5.80 2.14 reasonable* The World Bank Group takes decisions quickly in Sierra 273 5.61 2.39 Leone Working with the World Bank Group increases Sierra Leone’s 272 6.47 2.09 286 6.49 2.49 institutional capacity Where country systems are adequate, the World Bank Group 249 6.33 2.05 274 6.47 2.47 makes appropriate use of them The World Bank Group provides effective implementation 268 6.18 2.23 292 6.56 2.61 support *Significantly different between FY2016 and FY2013 FY 2013 FY 2016 N Mean SD N Mean SD To what extent do you believe the World Bank Group is 232 5.80 2.08 236 6.09 2.35 adequately staffed in Sierra Leone? (1-To no degree at all, 10-To a very significant degree) G. Communication and Information Sharing Are you aware of the World Bank Group's Access to Information Policies under which the WBG discloses any information in its possession that is not a list of exceptions? Percentage of Respondents FY 2013 FY 2016 Yes 25.6% 30.1% No 74.4% 69.9% Have you requested information from the World Bank Group on its activities in the past year?* Percentage of Respondents FY 2013 FY 2016 Yes 20.9% 36.7% No 79.1% 63.3% *Significantly different between FY2016 and FY2013 Were you able to obtain this information? Percentage of Respondents FY 2013 FY 2016 Yes 82.1% 75.0% No 17.9% 25.0% Do you have access to the Internet? Percentage of Respondents FY 2013 FY 2016 Yes 88.0% 84.4% No 12.0% 15.6% 105 World Bank Group Country Opinion Survey 2016: Sierra Leone G. Communication and Information Sharing (continued) Do you use/have used the World Bank Group website? Percentage of Respondents FY 2013 FY 2016 Yes 54.0% 54.8% No 46.0% 45.2% Which Internet connection do you use primarily when visiting a World Bank Group website?* Percentage of Respondents FY 2013 FY 2016 High speed/WiFi 50.7% 75.3% Dial-up 49.3% 24.7% *Significantly different between FY2016 and FY2013 Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) FY 2013 FY 2016 N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate* 192 5.87 2.38 213 6.41 2.52 I find the information on the World Bank Group’s websites 192 6.72 2.39 206 6.86 2.59 useful When I need information from the World Bank Group I know 228 5.59 2.77 189 6.45 2.36 how to find it* The World Bank Group is responsive to my information 200 5.39 2.67 175 6.66 2.67 requests and inquiries* *Significantly different between FY2016 and FY2013 106 World Bank Group Country Opinion Survey 2016: Sierra Leone Appendix F: Indicator Questions as a Function of Exposure to the World Bank Group Currently, do you professionally Which of the following describes most of your exposure to the World Bank Group in Sierra Leone? (Choose no more than TWO) collaborate/work with the World Bank Indicator Question Group in your country? Observer Use WBG reports/data Engage in WBG activities Collaborate Use WBG website Not collaborating Collaborating with No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean with the WBG the WBG Overall, pleas e rate your im pres s ion of the World Bank 5.93 6.12 6.23 5.37 5.78 5.89 5.79 5.95 5.94 5.40 5.56 6.43 Group’s effectivenes s in Sierra Leone. Overall the World Bank Group currently plays a relevant 6.02 6.07 6.09 5.66 5.93 5.85 5.88 5.93 6.06 5.31 5.79 6.14 role in developm ent in Sierra Leone The World Bank Group’s work is aligned with what I 6.16 6.33 6.21 5.93 6.13 6.01 6.14 5.89 6.28 5.39 6.02 6.22 cons ider the developm ent priorities for Sierra Leone Res pons ivenes s to needs 5.67 6.09 6.01 5.05 5.54 5.64 5.54 5.73 5.71 5.13 5.43 5.93 Flexibility (in term s of the ins titution’s products and 5.40 5.47 5.46 4.79 5.13 5.18 5.08 5.40 5.33 4.48 5.11 5.24 s ervices ) Flexibility (in term s of changing country circum s tances ) 5.55 5.70 5.80 4.98 5.42 5.43 5.39 5.57 5.56 4.94 5.29 5.75 Being inclus ive 5.52 5.39 5.70 4.86 5.33 5.31 5.20 5.74 5.43 4.92 5.28 5.41 Opennes s (s haring data and other inform ation) 5.46 5.84 5.55 5.25 5.43 5.39 5.46 5.24 5.47 5.18 5.39 5.45 Collaboration with the Governm ent 6.42 6.97 6.69 6.27 6.48 6.52 6.46 6.63 6.59 6.14 6.46 6.57 The s peed in which it gets things accom plis hed on the 5.48 5.42 5.51 5.03 5.32 5.25 5.32 5.18 5.33 5.13 5.21 5.47 ground Eas e of acces s to the people at the World Bank Group 5.32 5.45 5.67 4.61 5.18 5.18 5.12 5.38 5.29 4.74 4.95 5.69 who are m aking decis ions im portant to m y work Collaboration with civil s ociety 5.90 5.61 5.89 5.34 5.63 5.62 5.70 5.36 5.77 5.08 5.54 5.84 Collaboration with the UN 6.90 6.80 7.07 6.38 6.66 6.87 6.84 6.42 6.87 6.29 6.51 7.32 Staff acces s ibility 5.73 5.39 5.70 4.92 5.33 5.36 5.26 5.60 5.42 5.06 5.23 5.59 Collaboration with other donors and development 6.86 6.54 6.68 6.27 6.50 6.47 6.49 6.46 6.67 5.77 6.43 6.61 partners Collaboration with the private s ector 6.21 6.09 6.20 5.30 5.76 5.85 5.75 5.96 5.95 5.21 5.76 5.88 Straightforwardnes s and hones ty 6.29 6.50 6.44 5.86 6.26 6.04 6.08 6.47 6.25 5.90 6.20 6.10 Treating clients and s takeholders in Sierra Leone with 6.30 6.10 6.20 5.80 6.09 5.91 5.94 6.29 6.13 5.61 6.06 5.92 res pect Being a long-term partner 7.49 7.15 7.21 6.98 7.11 7.10 7.07 7.22 7.30 6.38 7.01 7.32 To what extent does the World Bank Group’s work help 6.48 6.05 6.12 6.07 6.26 5.89 6.10 6.11 6.27 5.47 6.14 6.01 to achieve developm ent res ults in Sierra Leone? To what extent does the World Bank Group help to build/s trengthen exis ting country s ys tem s (e.g., 6.57 6.42 6.41 6.19 6.47 6.11 6.22 6.64 6.47 5.74 6.31 6.32 procurem ent, financial m anagem ent, etc.) in Sierra Leone? The World Bank Group’s financial ins trum ents (i.e., inves tm ent lending, Developm ent Policy Loan, Trus t 5.21 5.87 5.79 5.13 5.60 5.29 5.46 5.51 5.48 5.46 5.31 5.86 Funds , Program 4 Res ult, etc.) m eet the needs of Sierra Leone The World Bank Group m eets Sierra Leone’s needs for knowledge s ervices (e.g., res earch, analys is , data, 5.63 6.03 5.97 5.36 5.80 5.54 5.60 5.98 5.77 5.38 5.59 5.92 technical as s is tance) The World Bank Group’s knowledge work and activities are adaptable to Sierra Leone’s s pecific 5.70 6.07 6.10 5.39 5.86 5.66 5.61 6.33 5.84 5.55 5.77 5.77 developm ent challenges and country circum s tances Overall, how s ignificant a contribution do you believe the World Bank Group's knowledge work and activities 6.77 6.49 6.64 6.37 6.63 6.36 6.39 6.96 6.68 5.87 6.72 6.04 m ake to developm ent res ults in your country? Overall, how would you rate the technical quality of the 6.66 6.69 6.89 6.25 6.57 6.63 6.52 6.85 6.77 5.94 6.46 6.92 World Bank Group's knowledge work and activities ? The World Bank Group takes decis ions quickly in 5.15 5.74 5.54 4.81 5.15 5.27 5.28 4.94 5.39 4.51 5.01 5.68 Sierra Leone Where country s ys tem s (e.g., procurem ent, financial m anagem ent, etc.) are adequate, the World Bank 6.00 6.47 6.19 5.92 6.22 5.87 6.15 5.76 6.19 5.65 5.85 6.56 Group m akes appropriate us e of them Yellow highlight indicates significant difference between Yes and No means. 107 World Bank Group Country Opinion Survey 2016: Sierra Leone Appendix G: Sierra Leone FY 2016 Questionnaire World Bank Group Country Survey FY16 – Sierra Leone The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Sierra Leone or who observe activities related to social and economic development. The following survey will give the World Bank Group’s team that works in Sierra Leone, greater insight into how the Bank’s work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Sierra Leone. A local independent firm has been hired to oversee the logistics of this survey. This ensures anonymity and confidentiality. We hope you’ll be candid. Finally, the survey relates to the World Bank Group’s work. The World Bank Group consists of IBRD, IDA, IFC, MIGA, and ICSID. When responding to the survey, please consider the area of the World Bank Group with which you are most familiar. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. SECTION A: GENERAL ISSUES FACING SIERRA LEONE A1. In general would you say that Sierra Leone is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure 108 World Bank Group Country Opinion Survey 2016: Sierra Leone SECTION A: GENERAL ISSUES A2. Listed below are a number of development priorities in Sierra Leone. Please identify which of the following you consider the most important development priorities in Sierra Leone? (Choose no more than THREE) 1 Global/regional integration 19 Climate change (e.g., mitigation, adaptation) 2 Food security 20 Poverty reduction 3 Security/stabilization/reconstruction 21 Transport (e.g., roads, bridges, transportation) Public sector governance/reform (i.e., government 4 effectiveness, public financial management, public 22 Social cohesion expenditure, fiscal system reform) Social protection (e.g., pensions, targeted social 5 23 Education assistance) 6 Gender equity 24 Agricultural development 7 Private sector development 25 Trade and exports 8 Foreign direct investment 26 Crime and violence 9 Urban development 27 Anti corruption 10 Energy 28 Law and justice (e.g., judicial system) 11 Regional conflict and tensions 29 Regulatory framework 12 Job creation/employment 30 Communicable/non-communicable diseases 13 Rural development 31 Local governance and institutions Natural resource management (e.g., oil, gas, 14 Financial markets 32 mining) 15 Water and sanitation 33 Economic growth 16 Environmental sustainability 34 Disaster management 17 Equality of opportunity (i.e., equity) 35 Information and communications technology 18 Health 109 World Bank Group Country Opinion Survey 2016: Sierra Leone SECTION A: GENERAL ISSUES A3. The World Bank Group has committed itself to twin goals: ending extreme poverty by 2030 and boosting shared prosperity. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Sierra Leone? (Choose no more than THREE) 1 Water and sanitation 18 Security/stabilization/reconstruction 2 Equality of opportunity (i.e., equity) 19 Anti corruption 3 Rural development 20 Education 4 Climate change (e.g., mitigation, adaptation) 21 Foreign direct investment 5 Regional conflict and tensions 22 Energy Public sector governance/reform (i.e., government 6 Global/regional integration 23 effectiveness, public financial management, public expenditure, fiscal system reform) 7 Gender equity 24 Social cohesion 8 Economic growth 25 Private sector development 9 Urban development 26 Natural resource management (e.g., oil, gas, mining) 10 Regulatory framework 27 Environmental sustainability 11 Local governance and institutions 28 Health Social protection (e.g., pensions, targeted 12 29 Agricultural development social assistance) 13 Law and justice (e.g., judicial system) 30 Disaster management 14 Transport (e.g., roads, bridges, transportation) 31 Job creation/employment 15 Crime and violence 32 Financial markets 16 Communicable/non-communicable diseases 33 Trade and exports 17 Information and communications technology 34 Food security 110 World Bank Group Country Opinion Survey 2016: Sierra Leone SECTION A: GENERAL ISSUES A4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Sierra Leone? (Choose no more than TWO) 1 Consistent economic growth 2 More reliable social safety net 3 Greater access to micro-finance for the poor 4 Greater voice and participation for citizens to help ensure greater accountability 5 Greater access to health and nutrition for citizens 6 Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) 7 A growing middle class 8 Better opportunity for the poor who live in rural areas 9 Better opportunity for the poor who live in urban areas 10 Better employment opportunities for young people 11 Better employment opportunities for women 12 Greater equity of fiscal policy 13 Education and training that better ensure job opportunity 14 Better quality public services 15 Other (please specify):_____________________________________ A5. Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem or not a problem at all in Sierra Leone? (Select only ONE response) 1 A very big problem 2 A moderately big problem 3 A small problem 4 Not a problem at all 5 Don’t know A6. In your view, is global climate change a very serious problem, somewhat serious, not too serious, or not a problem? (Select only ONE response) 1 A very serious problem 2 A somewhat serious problem 3 Not too serious problem 4 Not a problem 5 Don’t know 111 World Bank Group Country Opinion Survey 2016: Sierra Leone SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B1. How familiar are you with the work of the World Bank Group in Sierra Leone? 1 2 3 4 5 6 7 8 9 10 Not familiar at all Extremely familiar B2. Overall, please rate your impression of the World Bank Group’s effectiveness in Sierra Leone. 1 2 3 4 5 6 7 8 9 10  Not effective at all Very effective Don't know B3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Sierra Leone solve its most complicated development challenges? 1 2 3 4 5 6 7 8 9 10  To a very significant To no degree at all Don't know degree B4. When thinking about how the World Bank Group can have the most impact on development results in Sierra Leone, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Sierra Leone? (Choose no more than THREE) 1 Health 19 Economic growth 2 Security/stabilization/reconstruction 20 Regional conflict and tensions 3 Crime and violence 21 Private sector development 4 Transport (e.g., roads, bridges, transportation) 22 Water and sanitation 5 Agricultural development 23 Food security 6 Global/regional integration 24 Climate change (e.g., mitigation, adaptation) 7 Job creation/employment 25 Information and communications technology Public sector governance/reform (i.e., government 8 effectiveness, public financial management, public 26 Trade and exports expenditure, fiscal system reform) Social protection (e.g., pensions, targeted social 9 27 Equality of opportunity (i.e., equity) assistance) 10 Rural development 28 Law and justice (e.g., judicial system) 11 Foreign direct investment 29 Local governance and institutions 12 Education 30 Regulatory framework 13 Energy 31 Communicable/non-communicable diseases 14 Social cohesion 32 Natural resource management (e.g., oil, gas, mining) 15 Gender equity 33 Poverty reduction 16 Financial markets 34 Anti corruption 17 Urban development 35 Disaster management 18 Environmental sustainability 112 World Bank Group Country Opinion Survey 2016: Sierra Leone SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Sierra Leone? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE) 1 Policy advice, studies, analyses   2 Data and statistics   3 Convening/facilitating   4 Financial resources   5 Capacity development   6 Technical assistance   Help to bring discipline/effective supervision to 7   implementation of investment projects 8 Mobilizing third party financial resources   9 Donor coordination   Linkage to non-Bank expertise (e.g., South-South 10   knowledge sharing) 11 Strategy formulation (e.g., PRSP assistance)   12 Other (please specify): ________________________   B6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Sierra Leone? (Choose no more than TWO) 1 Too influenced by developed countries 2 Not exploring alternative policy options 3 Not collaborating enough with stakeholders outside the Government 4 Its advice and strategies do not lend themselves to practical problem solving 5 Not enough public disclosure of its work 6 Arrogant in its approach 7 Not client focused 8 The credibility of its knowledge/data 9 World Bank Group’s processes too complex 10 Not willing to honestly criticize policies and reform efforts in the country 11 Staff too inaccessible 12 Imposing technocratic solutions without regard to political realities 13 World Bank Group’s processes too slow (e.g., too bureaucratic in its operational policies and procedures) 14 Not aligned with other donors’ work 15 Not aligned with country priorities 16 Not adequately sensitive to political/social realities in Sierra Leone 17 Not focused enough on issues that are unique to post-conflict countries 18 Inadequate number of World Bank Group staff members located in the country 19 Other (please specify): __________________________________________________ 20 Don’t know 113 World Bank Group Country Opinion Survey 2016: Sierra Leone SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B7. Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in Sierra Leone? (Choose no more than TWO) 1 Trust Fund management 2 Knowledge products/services (analytical work, studies, surveys, etc.) 3 Capacity development 4 Technical assistance (advice, best practice, international experience, etc.) 5 Investment lending (financing specific projects) 6 Policy based lending / budget support to the Government 7 Multi-sectoral approaches 8 Co-financing arrangements (i.e., with other donors) 9 Sector-wide approaches 10 Emergency Recovery lending 11 Other (please specify): __________________________________________________ 12 Don’t know B8. To what extent do you believe that the World Bank Group’s work and support help the poorest in Sierra Leone? (Select only ONE response) 1 To a fully sufficient degree 2 To a somewhat sufficient degree 3 To a somewhat insufficient degree 4 To a very insufficient degree 5 Don’t know B9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 1 Parliament 9 Beneficiaries 2 Donor community 10 Foundations 3 Media 11 UN and regional peace keeping forces 4 Local Government 12 Emerging donors 5 Private sector 13 UN agencies 6 Academia/think tanks/research institutes 14 Regional organizations (e.g., MRU, ECOWAS, AU) 7 NGOs/Community Based Organizations (CBOs) 15 Other (please specify): _______________________ 8 Youth/university groups 16 Don’t know To what extent do you agree with the following statements about the World Bank Group’s work in Sierra Leone? Strongly Strongly Don't disagree agree know Overall the World Bank Group currently plays a B10 1 2 3 4 5 6 7 8 9 10  relevant role in development in Sierra Leone The World Bank Group’s work is aligned with what I B11 1 2 3 4 5 6 7 8 9 10  consider the development priorities for Sierra Leone 114 World Bank Group Country Opinion Survey 2016: Sierra Leone SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in Sierra Leone, in terms of each of the following? To no degree To a very Don't at all significant degree know B12 Responsiveness to needs 1 2 3 4 5 6 7 8 9 10  Flexibility (in terms of the institution’s products and B13 1 2 3 4 5 6 7 8 9 10  services) Flexibility (in terms of changing country B14 1 2 3 4 5 6 7 8 9 10  circumstances) B15 Being inclusive 1 2 3 4 5 6 7 8 9 10  B16 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10  B17 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10  The speed in which it gets things accomplished on B18 1 2 3 4 5 6 7 8 9 10  the ground Ease of access to the people at the World Bank B19 Group who are making decisions important to my 1 2 3 4 5 6 7 8 9 10  work B20 Collaboration with civil society 1 2 3 4 5 6 7 8 9 10  B21 Collaboration with the UN 1 2 3 4 5 6 7 8 9 10  B22 Staff accessibility 1 2 3 4 5 6 7 8 9 10  Collaboration with other donors and development B23 1 2 3 4 5 6 7 8 9 10  partners B24 Collaboration with the private sector 1 2 3 4 5 6 7 8 9 10  B25 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10  Treating clients and stakeholders in Sierra Leone B26 1 2 3 4 5 6 7 8 9 10  with respect B27 Being a long-term partner 1 2 3 4 5 6 7 8 9 10  B28. In the past year, have you seen more, less, or just about the same level of effective collaboration between the UN and the World Bank Group in your country? (Select only ONE response) More effective The same level of effective Less effective Don't know collaboration collaboration collaboration 115 World Bank Group Country Opinion Survey 2016: Sierra Leone SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B29. When World Bank Group assisted reform efforts fail or are slow to take place, which THREE of the following would you attribute this to? (Choose no more than THREE) 1 The Government works inefficiently 2 Poor donor coordination 3 The World Bank Group is not sensitive enough to political/social realities on the ground 4 Lack of/inadequate levels of capacity in Government 5 There is not an adequate level of citizen/civil society participation 6 The World Bank Group works too slowly 7 The World Bank Group does not do adequate follow through/follow-up 8 Political pressures and obstacles 9 Reforms are not well thought out in light of country challenges 10 Ongoing conflict and instability 11 Inadequate funding 12 Other (please specify): ________________________________________ 116 World Bank Group Country Opinion Survey 2016: Sierra Leone SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Sierra Leone? Not important Very Don't at all important know 1 Crime and violence 1 2 3 4 5 6 7 8 9 10  2 Financial markets 1 2 3 4 5 6 7 8 9 10  3 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10  4 Anti corruption 1 2 3 4 5 6 7 8 9 10  5 Regional conflict and tensions 1 2 3 4 5 6 7 8 9 10  6 Law and justice (e.g., judicial system) 1 2 3 4 5 6 7 8 9 10  7 Urban development 1 2 3 4 5 6 7 8 9 10  8 Environmental sustainability 1 2 3 4 5 6 7 8 9 10  9 Trade and exports 1 2 3 4 5 6 7 8 9 10  10 Information and communications technology 1 2 3 4 5 6 7 8 9 10  11 Poverty reduction 1 2 3 4 5 6 7 8 9 10  12 Gender equity 1 2 3 4 5 6 7 8 9 10  13 Private sector development 1 2 3 4 5 6 7 8 9 10  14 Foreign direct investment 1 2 3 4 5 6 7 8 9 10  15 Local governance and institutions 1 2 3 4 5 6 7 8 9 10  16 Water and sanitation 1 2 3 4 5 6 7 8 9 10  17 Regulatory framework 1 2 3 4 5 6 7 8 9 10  18 Economic growth 1 2 3 4 5 6 7 8 9 10  19 Energy 1 2 3 4 5 6 7 8 9 10  20 Disaster management 1 2 3 4 5 6 7 8 9 10  Public sector governance/reform (i.e., government 21 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10  expenditure, fiscal system reform) 22 Job creation/employment 1 2 3 4 5 6 7 8 9 10  23 Social cohesion 1 2 3 4 5 6 7 8 9 10  24 Communicable/non-communicable diseases 1 2 3 4 5 6 7 8 9 10  25 Equality of opportunity (i.e., equity) 1 2 3 4 5 6 7 8 9 10  Social protection (e.g., pensions, targeted social 26 1 2 3 4 5 6 7 8 9 10  assistance) 27 Rural development 1 2 3 4 5 6 7 8 9 10  28 Global/regional integration 1 2 3 4 5 6 7 8 9 10  29 Food security 1 2 3 4 5 6 7 8 9 10  30 Natural resource management (e.g., oil, gas, mining) 1 2 3 4 5 6 7 8 9 10  31 Security/stabilization/reconstruction 1 2 3 4 5 6 7 8 9 10  32 Health 1 2 3 4 5 6 7 8 9 10  33 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  34 Agricultural development 1 2 3 4 5 6 7 8 9 10  35 Education 1 2 3 4 5 6 7 8 9 10  117 World Bank Group Country Opinion Survey 2016: Sierra Leone SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Sierra Leone? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) Not effective Very Don't at all effective know 1 Gender equity 1 2 3 4 5 6 7 8 9 10  2 Information and communications technology 1 2 3 4 5 6 7 8 9 10  3 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10  4 Law and justice (e.g., judicial system) 1 2 3 4 5 6 7 8 9 10  5 Urban development 1 2 3 4 5 6 7 8 9 10  6 Environmental sustainability 1 2 3 4 5 6 7 8 9 10  7 Regulatory framework 1 2 3 4 5 6 7 8 9 10  8 Communicable/non-communicable diseases 1 2 3 4 5 6 7 8 9 10  9 Poverty reduction 1 2 3 4 5 6 7 8 9 10  10 Anti corruption 1 2 3 4 5 6 7 8 9 10  11 Private sector development 1 2 3 4 5 6 7 8 9 10  12 Foreign direct investment 1 2 3 4 5 6 7 8 9 10  13 Local governance and institutions 1 2 3 4 5 6 7 8 9 10  14 Water and sanitation 1 2 3 4 5 6 7 8 9 10  15 Trade and exports 1 2 3 4 5 6 7 8 9 10  16 Economic growth 1 2 3 4 5 6 7 8 9 10  17 Health 1 2 3 4 5 6 7 8 9 10  18 Disaster management 1 2 3 4 5 6 7 8 9 10  Public sector governance/reform (i.e., government 19 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10  expenditure, fiscal system reform) 20 Job creation/employment 1 2 3 4 5 6 7 8 9 10  21 Social cohesion 1 2 3 4 5 6 7 8 9 10  22 Financial markets 1 2 3 4 5 6 7 8 9 10  23 Equality of opportunity (i.e., equity) 1 2 3 4 5 6 7 8 9 10  24 Energy 1 2 3 4 5 6 7 8 9 10  25 Rural development 1 2 3 4 5 6 7 8 9 10  26 Global/regional integration 1 2 3 4 5 6 7 8 9 10  27 Food security 1 2 3 4 5 6 7 8 9 10  28 Education 1 2 3 4 5 6 7 8 9 10  29 Security/stabilization/reconstruction 1 2 3 4 5 6 7 8 9 10  Social protection (e.g., pensions, targeted social 30 1 2 3 4 5 6 7 8 9 10  assistance) 31 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  32 Agricultural development 1 2 3 4 5 6 7 8 9 10  33 Natural resource management (e.g., oil, gas, mining) 1 2 3 4 5 6 7 8 9 10  118 World Bank Group Country Opinion Survey 2016: Sierra Leone SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C3. To what extent does the World Bank Group’s work help to achieve development results in Sierra Leone? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree C4. To what extent does the World Bank Group help to build/strengthen existing country systems (e.g., procurement, financial management, etc.) in Sierra Leone? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree To what extent do you agree with the following statements about the World Bank Group in Sierra Leone? Strongly Strongly Don't disagree agree know The World Bank Group’s financial instruments (i.e., investment lending, Development Policy C5 1 2 3 4 5 6 7 8 9 10  Loan, Trust Funds, Program 4 Result, etc.) meet the needs of Sierra Leone The World Bank Group meets Sierra Leone’s C6 needs for knowledge services (e.g., research, 1 2 3 4 5 6 7 8 9 10  analysis, data, technical assistance) C7. To what extent do you believe the World Bank Group measures and corrects its work in real time in Sierra Leone? 1 2 3 4 5 6 7 8 9 10  To a very significant To no degree at all Don't know degree PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 119 World Bank Group Country Opinion Survey 2016: Sierra Leone SECTION D: THE WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never In Sierra Leone, to what extent do you believe that the World Bank Group’s knowledge work and activities: To no degree To a very significant Don't at all degree know D2 Are timely 1 2 3 4 5 6 7 8 9 10  Include appropriate level of stakeholder D3 1 2 3 4 5 6 7 8 9 10  involvement during preparation D4 Lead to practical solutions 1 2 3 4 5 6 7 8 9 10  Are accessible (well written and easy to D5 1 2 3 4 5 6 7 8 9 10  understand) Are source of relevant information on global D6 1 2 3 4 5 6 7 8 9 10  good practices D7 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10  D8 Are translated enough into local language 1 2 3 4 5 6 7 8 9 10  Are adaptable to Sierra Leone’s specific D9 development challenges and country 1 2 3 4 5 6 7 8 9 10  circumstances D10. Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to development results in your country? 1 2 3 4 5 6 7 8 9 10  Not significant at all Very significant Don't know D11. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 1 2 3 4 5 6 7 8 9 10  Very low Very high technical Don't know technical quality quality 120 World Bank Group Country Opinion Survey 2016: Sierra Leone SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent do you agree/disagree with the following statements? Strongly Strongly Don't disagree agree know The World Bank Group disburses funds E1 1 2 3 4 5 6 7 8 9 10  promptly The World Bank Group effectively monitors E2 and evaluates the projects and programs it 1 2 3 4 5 6 7 8 9 10  supports The World Bank Group’s approvals and reviews E3 1 2 3 4 5 6 7 8 9 10  are done in a timely fashion The World Bank Group’s “Safeguard Policy” E4 1 2 3 4 5 6 7 8 9 10  requirements are reasonable The World Bank Group’s conditions on its E5 1 2 3 4 5 6 7 8 9 10  lending are reasonable The World Bank Group takes decisions quickly E6 1 2 3 4 5 6 7 8 9 10  in Sierra Leone Working with the World Bank Group increases E7 1 2 3 4 5 6 7 8 9 10  Sierra Leone’s institutional capacity Where country systems (e.g., procurement, financial management, etc.) are adequate, the E8 1 2 3 4 5 6 7 8 9 10  World Bank Group makes appropriate use of them The World Bank Group provides effective E9 implementation support (i.e., supervision of 1 2 3 4 5 6 7 8 9 10  projects) E10. To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Sierra Leone? 1 2 3 4 5 6 7 8 9 10  To a very significant To no degree at all Don't know degree E11. Which of the following best describes the World Bank Group’s support in Sierra Leone? (Select only one response) The World Bank Group is sufficiently selective and focuses on the most important development challenges in 1 Sierra Leone The World Bank Group is not sufficiently selective in Sierra Leone, and it is involved in too many areas of 2 development 3 Don’t know E12. To what extent do you believe the World Bank Group is adequately staffed in Sierra Leone? 1 2 3 4 5 6 7 8 9 10  To a very To no degree at all Don't know significant degree 121 World Bank Group Country Opinion Survey 2016: Sierra Leone SECTION E: WORKING WITH THE WORLD BANK GROUP ON EBOLA RESPONSE To what extent do you agree with the following statements related to the World Bank Group’s work in response to the Ebola outbreak in Sierra Leone last year? Strongly Strongly Don't disagree agree know The level of the World Bank Group’s grant financing in E13 response to the Ebola outbreak in Sierra Leone was 1 2 3 4 5 6 7 8 9 10  appropriate. The World Bank Group’s grant financing in response to E14 1 2 3 4 5 6 7 8 9 10  the Ebola outbreak was done at the appropriate speed. The World Bank Group’s grant financing in response to E15 the Ebola outbreak in Sierra Leone was flexible to 1 2 3 4 5 6 7 8 9 10  address complex challenges in changing environment. The World Bank Group’s grant financing in response to the Ebola outbreak in Sierra Leone enabled the E16 1 2 3 4 5 6 7 8 9 10  government to own and manage responses, rather than creating parallel structure. The World Bank Group’s work (advice, grant financing, etc.) in response to the Ebola outbreak helped E17 1 2 3 4 5 6 7 8 9 10  engender institutional change to improve health care service management and response in Sierra Leone. The World Bank Group’s (advice, grant financing, etc.) E18 helped to build institutional capacity for future 1 2 3 4 5 6 7 8 9 10  outbreaks of pandemics and epidemics. The World Bank Group role as convener and facilitator E19 of other donors was very effective in response to last 1 2 3 4 5 6 7 8 9 10  year’s Ebola crisis. E20. When considering the World Bank Group’s Ebola crisis related work in Sierra Leone, which of the following activities were most useful? (Choose no more than TWO) 1 Damage assessment (post-outbreak needs assessment) 2 Knowledge exchange 3 Mobilizing donor support 4 World Bank Group’s grant financing 5 Institutional capacity building 6 Beneficiary targeting 7 Building country ownership 8 Other (please specify): ______________________________________________ 122 World Bank Group Country Opinion Survey 2016: Sierra Leone SECTION E: WORKING WITH THE WORLD BANK GROUP ON EBOLA RESPONSE E21. Please answer the following questions: (Choose no more than THREE for each column) A. When considering post-Ebola recovery, which THREE areas B. Which THREE areas below would benefit most from below would benefit the World Bank Group playing a most from other donors leading role among international in Sierra Leone? partners in Sierra Leone? Health (e.g., rapid response to epidemics such 1   as Ebola) Education (e.g., increased quality of school 2   education) Social protection (e.g., social safety nets for the 3   vulnerable, specifically in Ebola affected areas) 4 Private sector development   5 Water (e.g., improved access to clean water)   Energy (e.g., increased power generation and 6   access to electricity) Governance (e.g., government effectiveness, 7   good governance) PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 123 World Bank Group Country Opinion Survey 2016: Sierra Leone SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN SIERRA LEONE F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Sierra Leone? (Choose no more than TWO) 1 Offer more innovative financial products 2 Ensure greater selectivity in its work 3 Provide more adequate data/knowledge/statistics/figures on Sierra Leone’s economy 4 Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) 5 Reach out more to groups outside of Government 6 Increase the level of capacity development in the country 7 Improve the quality of its experts as related to Sierra Leone’s specific challenges 8 Offer more innovative knowledge services 9 Collaborate more effectively with Government clients (e.g., national, state, local) 10 Work faster 11 Reduce the complexity of obtaining World Bank Group financing 12 Increase availability of Reimbursable Advisory Services (RAS) 13 Increase the level of World Bank Group staffing in Sierra Leone’s office 14 Other (please specify): ______________________________________________ F2. When considering the combination of services that the World Bank Group offers in Sierra Leone, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Sierra Leone? (Select only ONE response) 1 Financial services 2 Knowledge products 3 Convening services 4 None of the above 5 The combination is appropriate for Sierra Leone 6 Don’t know F3. What should the World Bank Group do to improve collaboration with the UN in the field? (Choose no more than THREE) 1 Organize more joint meetings and missions with the UN Collaborate on analysis, assessments and planning, including on rapid assessments on emerging crisis and 2 changing circumstances when both institutions are engaged Develop joint or complementary projects with the UN, leveraging each organization’s comparative 3 advantages 4 Develop guidelines, framework and tools to facilitate operational cooperation and cross-financing 5 Share more information about the World Bank Group’s activities, products, and knowledge 6 Involve UN experts to a greater degree in World Bank Group activities 7 Other (please specify): ______________________________________________ 124 World Bank Group Country Opinion Survey 2016: Sierra Leone SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Sierra Leone? (Choose no more than TWO) Social media (e.g., blogs, Facebook, Twitter, 1 6 International television YouTube, Flickr) 2 International newspapers 7 Local newspapers 3 Local radio 8 Internet 4 International radio 9 Periodicals 5 Local television 10 Other (please specify): ____________________ G2. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Direct contact with World Bank Group (i.e., face 1 6 World Bank Group’s website to face meetings/discussions) Social media (e.g., blogs, Facebook, Twitter, 2 Mobile phones 7 YouTube, Flickr) World Bank Group’s seminars/workshops/ 3 8 e-Newsletters conferences 4 Radio 9 Newspapers World Bank Group’s publications and other 5 10 Other (please specify): ____________________ written materials Are you aware of the World Bank Group's Access to Information Policies under which the G3 World Bank Group discloses any information in its possession that is not on a list of Yes No exceptions? (If YES please go to Question G4; if NO please go to G5) G4. If yes, from which of the following sources did you learn about the World Bank Group's Access to Information Policies? (Select only ONE response) 1 World Bank Group’s seminars/workshops/conferences 2 World Bank Group’s website 3 World Bank Group’s e-Newsletters 4 News/Media 5 Colleagues/Friends/Peer organizations 6 Other (please specify): _____________________ Have you requested information from the World Bank Group on its activities in the past G5 Yes No year? (If YES please go to Question G6; if NO please go to G7) G6 Were you able to obtain this information? Yes No G7 Do you have access to the Internet? Yes No G8 Do you use/have you used the World Bank Group website? Yes No Do you currently consult the World Bank Group social media sites (e.g., blogs, Facebook, G9 Yes No Twitter, YouTube, and Flickr)? 125 World Bank Group Country Opinion Survey 2016: Sierra Leone SECTION G: COMMUNICATION AND INFORMATION SHARING G10. Which Internet connection do you use primarily when visiting a World Bank Group website? 1 High speed/WiFi 2 Dial-up Please rate how much you agree with the following statements. Strongly Strongly Don't disagree agree know I find the World Bank Group’s websites easy to G11 navigate. (Only answer if you have used a World Bank 1 2 3 4 5 6 7 8 9 10  Group website) I find the information on the World Bank Group’s G12 websites useful. (Only answer if you have used a World 1 2 3 4 5 6 7 8 9 10  Bank Group website) The World Bank Group’s social media channels (e.g., G13 blogs, Facebook, Twitter, YouTube, Flickr) are valuable 1 2 3 4 5 6 7 8 9 10  sources of information about the institution When I need information from the World Bank Group I G14 know how to find it (e.g., whom to call, where to reach 1 2 3 4 5 6 7 8 9 10  them, etc.) The World Bank Group is responsive to my information G15 1 2 3 4 5 6 7 8 9 10  requests and inquiries 126 World Bank Group Country Opinion Survey 2016: Sierra Leone SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current position? (Select only ONE response) 1 Office of the President, Prime Minister 11 NGO/Community Based Organization 2 Office of Minister 12 Media (press, radio, TV, web, etc.) Independent Government Institution (i.e., Regulatory 3 Office of Parliamentarian 13 Agency, Central Bank/oversight institution) Employee of a Ministry, Ministerial 4 14 Trade Union Department or Implementation Agency Project Management Unit (PMU) overseeing implementation of project/ 5 15 Faith-Based Group Consultant/Contractor working on World Bank Group supported project/program 6 Local Government Office or Staff 16 Youth Group 7 Bilateral/Multilateral Agency 17 Academia/Research Institute/Think Tank 8 Private Sector Organization 18 Judiciary Branch 9 Private Foundation 19 Other (please specify): ________________________ 10 Financial Sector/Private Bank H2. Please identify the primary specialization of your work. (Select only ONE response) 1 Water 12 Gender 2 Social protection and labor 13 Transport and ICT 3 Fragility, conflict and violence 14 Urban, rural, and social development 4 Environment and natural resources 15 Governance 5 Public-private partnerships 16 Poverty 6 Education 17 Jobs 7 Health, nutrition, and population 18 Agriculture 8 Energy and extractives 19 Climate Change 9 Macroeconomics and fiscal management 20 Generalist (specialized in multiple sectors) 10 Trade and competitiveness 21 Other (please specify): ____________________ 11 Finance and markets H3. Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? (Select only ONE response) 1 Yes 2 No H4. Which of the following agencies of the World Bank Group do you primarily engage with in Sierra Leone? (Select only ONE response) 1 The World Bank (IDA) 2 The International Finance Corporation (IFC)  3 The Multilateral Investment Guarantee Agency (MIGA) 4 Other (please specify):___________________________ 127 World Bank Group Country Opinion Survey 2016: Sierra Leone SECTION H: BACKGROUND INFORMATION H5. Do your projects involve both the World Bank and the IFC? (If YES please go to Question H6; If NO please go to H7) 1 Yes 2 No H6. If yes, what was your view of how the two institutions work together in Sierra Leone? (Select only ONE response) 1 The two institutions work well together 2 The way the two institutions work together needs improvement 3 The two institutions do not work well together 4 Don’t know H7. Which of the following describes most of your exposure to the World Bank Group in Sierra Leone? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank Group reports/data 3 Engage in World Bank Group related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank Group website for information, data, research, etc. H8. What’s your gender? 1 Female 2 Male H9. Which best represents your geographic location? 1 Southern Region 2 Northern Region 3 Western Region 4 Eastern Region Thank you for completing the survey! 128