78754 World Bank Corporate Scorecard APRIL 2013 Integrated Results and Performance Framework What is the World Bank Corporate Scorecard? The World Bank’s mandate is to support countries in The World Bank has comprehensive systems – reducing poverty and boosting shared prosperity, which it continuously improves – for measuring and while at the same time promoting sustainable monitoring both development results and its own development. The Bank’s approach is country-driven: performance. These systems are complemented by to achieve results, the Bank supports a country’s independent evaluation. In 2002, through the Results programs, providing a combination of development Measurement System which was adopted for the 13th finance, policy dialogue, and knowledge services replenishment of the International Development tailored to each country’s needs. The Bank manages Association (IDA), the World Bank became the first itself and its activities to effectively and efficiently multilateral development institution to use a support countries to achieve results. framework with quantitative indicators to monitor results and performance. The Corporate Scorecard, The Corporate Scorecard provides information on first released in September 2011, expanded this the Bank’s overall performance and the results approach to the World Bank covering results and achieved by its clients, against the backdrop of performance supported through financing from the progress on global development objectives. The International Bank for Reconstruction and Corporate Scorecard facilitates strategic dialogue Development (IBRD), IDA, and Trust Funds (TF). between Management and the Board on progress made and areas that need attention. The Corporate Scorecard is updated twice a year, and is discussed by the Board and Senior The Corporate Scorecard uses an integrated Management. Most indicators in Tier III and Tier IV results and performance framework, which is are updated on a quarterly basis and reported to the organized in a four-tier structure that groups Board regularly. Externally, fiscal year 2012 marked indicators along the results chain (see “Summary of the first time the World Bank Annual Report the Corporate Scorecard� on the next page). Two of showcased the Corporate Scorecard. In April 2012, the tiers track elements of development results (Tiers the Bank launched its interactive, web-based I and II), and the other two capture elements of electronic version of the Corporate Scorecard, giving performance (Tiers III and IV). As the Summary online access to the Bank’s shareholders and shows, the Corporate Scorecard monitors, at an stakeholders. Internally, the Bank’s use of the aggregate level, whether the Bank is functioning Corporate Scorecard has expanded rapidly: key efficiently and adapting itself successfully (Tier IV), performance indicators linked to the Corporate and whether it is managing its operations and Scorecard were included in the Memoranda of services effectively (Tier III) to support countries in Understanding between Senior Management and achieving results (Tier II) in the context of global Vice Presidents; quarterly Scorecard Days led by development progress and priorities (Tier I). It Senior Management to discuss key priorities were presents a high-level view and is not intended to organized; and in December 2012 the Board and provide country or activity-level information. Senior Management held a discussion on the Bank’s results and performance based on the Corporate Tier I indicators show the long-term development Scorecard. outcomes that countries are achieving, and provide the context and direction for the Bank’s work. These The Corporate Scorecard is a “living document�. In high-level outcomes cannot be attributed directly to the year and a half since its launch, it has evolved and the Bank, because countries and their development improved as the Bank’s ability to report on results has partners all contribute to these achievements over the expanded, and it will continue to do so. The current long term through a combination of multi-sector indicators are aligned with the availability of data. interventions, actions, and policy decisions. These Going forward, the Corporate Scorecard will be indicators are also affected by external factors such reviewed and adjusted to ensure alignment with the as global crises. Tier II highlights development results new World Bank Group strategy. that countries have achieved with Bank support. Tier III indicators provide information on the effectiveness In addition to this April 2013 update of the of the Bank’s operations and services. Tier IV focuses Corporate Scorecard, a web-based version is on organizational effectiveness and modernization, available, providing users with easy access to and assesses how well the Bank is functioning and development indicators, results data, and the main adapting to better support countries in achieving dimensions of the Bank’s performance results. (http://corporatescorecard.worldbank.org). 2 World Bank Corporate Scorecard | April 2013 Summary of the Corporate Scorecard Tier I Growth, Jobs and Poverty Development Context Institutions and Governance What is the development progress in Bank client countries as a group Human Development and Gender Sustainable Development Finance, Private Sector Development, and Trade RESULTS Tier II Country Results Institutions and Governance Supported by the Bank Human Development and Gender How is the Bank supporting Sustainable Development countries in achieving results? Finance, Private Sector Development, and Trade Tier III Development Outcomes Development Outcomes and Operational Effectiveness Lending Operations Is the Bank managing the PERFORMANCE Knowledge Activities performance of its activities effectively to achieve results? Use of Country Systems Tier IV Resources and Alignment Organizational Effectiveness and Modernization Capacity and Skills Is the Bank managing skills, capacity, Business Modernization resources, and processes efficiently, and is business modernization Sector Actions Related to Post-Crisis Directions on track? Legend for the Summary: Majority of the indicators in the group show improvement or are on-track. No clear trend; while some indicators show improvement, others show decline or no change. Majority of the indicators in the group show declines or are off-track. For Tiers I and II, color-coded traffic lights are not assigned since these tiers reflect country development results. World Bank Corporate Scorecard | April 2013 3 How are the indicators linked and tracked? How are the indicators linked to the How does the Corporate Scorecard Post-Crisis Directions, track status? Modernization Agenda, IDA 16 For all four tiers, the Corporate Scorecard Results Measurement System, and establishes a baseline value and year against which Millennium Development Goals? progress can be measured. The Summary table indicates the overall status using a color-coded Given the cross-cutting nature of development traffic light system. For Tiers I and II, color-coded priorities and challenges, Corporate Scorecard traffic lights are not assigned since Tier I provides indicators can be related to one or more key areas overall development context and Tier II presents of the Bank’s work. Each indicator is marked to country results achieved with Bank support. For show these linkages: Tiers III and IV, which assess Bank performance, the color coded traffic lights indicate • Numbers from 1 to 5 indicate linkages to Management’s rating of the current status based on the Post-Crisis Directions (PCD): changes from previous reporting periods or comparison against an established performance Target the poor and vulnerable: 1 benchmark. Create opportunities for growth: 2 Promote global collective action: 3 Strengthen governance: 4 Manage risk and prepare for crisis: 5 On-Track. A meaningful increase from baseline,  or for indicators with performance standards, • M indicates a link to Modernization. achievement meets or exceeds performance standard. • Indicators related to each of the eight Millennium Development Goals (MDG) are highlighted in W  atch. No meaningful increase or decrease, Tier I. or for indicators with performance standards, achievement is close to performance standard • Indicators that are drawn from the but does not meet performance standard. IDA16 Results Measurement System (RMS) are marked with a (+) sign in all tiers. Off-Track. A meaningful decrease from  baseline, or for indicators with performance standards, achievement is not close to performance standard. Not Applicable. There is insufficient data to  establish a trend, or there is no performance standard. The rationale for the status rating for each Tier III and Tier IV indicator can be found in the definitions. 4 World Bank Corporate Scorecard | April 2013 Where do the Corporate Scorecard data come from? The World Bank engages in a variety of development Tier III and Tier IV. Most of the data come directly activities. The results of some of these activities are from the Bank’s information systems. Data on the not easily measured in the aggregate, while others, ratings of development outcomes of completed such as country engagements, are qualitative and Country Assistance/Partnership Strategies (CAS/ do not lend themselves to quantitative CPS) and Bank operations (Tier III-A) come from measurement. The World Bank and others are independent evaluations by IEG. Bank portfolio working to develop better metrics for these performance indicators are captured in Bank activities. Corporate Scorecard indicators were systems, along with disbursements (Tier III-B) largely selected from a broader set for which reliable lending volume, resources, trust funds, staffing, and data already exist, albeit with different frequencies. diversity indicators (Tier IV). Indicators of quality These indicators have standard definitions, and (Tier III-B) are based on a corporate assessment that most data are available from existing reporting is currently carried out every two years. systems. The sources of data for the Corporate Retrospective desk reviews, undertaken annually, Scorecard indicators include the following, by tier: provide the data on a number of operational effectiveness indicators, such as results frameworks Tier I. The MDGs and other global data are collected and gender mainstreaming. Three Paris Survey and reported through statistical databases and other indicators are used for Use of Country Systems (Tier reports by the World Bank (such as the World III-B): procurement, financial management, and Development Indicators), the United Nations, and collaborative analytical and advisory activities. other reliable public sources. Because these Others are monitored by the Bank. The indicators change gradually, it takes time (3–5 years) modernization program (Tier IV) is monitored by to observe aggregate movement. Management through a broader set of indicators, some of which are included in the Corporate Tier II. Country results supported by Bank operations Scorecard. are collected through a rigorous bottom-up process from the Bank’s operational data systems and Baseline and Current Values. Where available, both documents. Each Bank operation has a results baseline and current values are provided. For some framework with indicators. During the lifetime of an new indicators, those whose methodology was operation, progress in these indicators is tracked refined, or those for which more data became through Implementation Status and Results Reports available, the baselines were re-established. (ISR), which are updated every 6–12 months and captured in the Bank’s data systems for real-time Data Aggregation. The Corporate Scorecard follows reporting. While not all results indicators can be the IDA16 RMS methodology to report on many Tier II aggregated across operations, a subset now has indicators, using a three-year estimate based on 11 standard definitions that allow corporate aggregation. years of data aggregated by the year of approval of Beginning in 2009, standardized core sector the Bank-financed operations. Simple aggregation is indicators were used in four sectors in IDA used for the indicators where limited historical annual operations. These indicators were expanded to data is available. The Bank will continue to review operations financed by IBRD and large Recipient data aggregation methodologies for selected Executed Trust Funds (RETF). By the end of fiscal year indicators and introduce improvements over time. 2012, 24 sectors/themes had rolled out core sector indicators. Data also come from the Implementation Completion and Results Reports (ICR), which are prepared by staff and clients when an operation is completed. These reports are also reviewed by the Independent Evaluation Group (IEG). World Bank Corporate Scorecard | April 2013 5 RESULTS Tier I: Development Context What is the development progress in Bank client countries as a group? Tier I indicators of the Corporate Scorecard show the Progress in Institutions and Governance. Effective long-term development outcomes that countries are institutions and good governance are essential for efficient, achieving and provide the context and direction for the adequate, and sustainable provision of public services, Bank’s work. These high-level outcomes, such as those while checks and balances help ensure that governments monitored as part of the MDGs, cannot be attributed are held accountable to the public. The three databases directly to the Bank, because they reflect multi-sector used in the Corporate Scorecard to assess progress in this interventions, actions, and policy decisions of countries area show little change over the past two years, but may and their development partners. conceal changes that have materialized at the country level. Growth and Poverty. Countries have continued to make As part of its diagnostics on institutions and governance, progress on development priorities. Average annual GDP the Bank also monitors progress in building statistical per capita in developing countries reached $2,081 capacity as a step for greater transparency and evidence- (constant 2000 US$) in 2011. The percentage of the based decision making. Availability of reliable data is a developing world’s population living on less than $1.25 a condition for more open societies and more effective day declined from 43 percent in 1990 to 20.9 percent in governments. Statistics provide the evidence needed to 2010, and the absolute number declined from 1.9 billion to improve decision making, document results, and heighten 1.2 billion people during the same period. If there is no public accountability. The indicator on Level of Statistical set-back, the first target of the MDGs—cutting the extreme Capacity—assessing countries’ capacity in areas such as poverty rate to half of its 1990 level—would have been institutional frameworks for statistics, statistical already achieved on the global level before the 2015 target methodologies and data sources, periodicity and timeliness year, despite the food, fuel, and financial crises. —improved marginally from 67 in 2005 to 68 in 2012. Progress on the MDGs. Over the past decade, sizeable Progress in Other Areas. Improved communications and global progress has been made on the MDGs, even though transport infrastructure have improved connectivity. The the global financial crisis that hit in 2008, and again in number of mobile subscriptions in developing countries 2011, disrupted those trends. The proportion of people increased from 33 per 100 inhabitants in 2006 to 80 in 2011. without access to improved drinking water sources In developing countries, the average days it takes to start a declined by more than half, falling from 28 percent in 1990 business fell from 50 days in 2007 to 34 days in 2012. to 13.6 percent in 2010, reaching the global target. Evidence from several studies shows that reforms making it However, progress has been uneven, and large disparities easier to start a formal business are associated with remain across and within countries. The danger of increases in the number of newly registered firms and slippage against the MDG target is real unless countries sustained gains in economic performance, including improve their maintenance of existing assets to sustain improvements in employment and productivity. services. Gender parity in primary and secondary education reached 96.9 percent in 2011, even though 60 Despite better connectivity and simpler regulations, million primary school-age children are still out of school. inadequate trade logistics continue to be a significant barrier for greater trade in the developing world. The overall Progress has been slower in reducing child and perception of a country’s logistics, as measured by the maternal mortality, reducing malnutrition and improving Logistics Performance Index, improved from 2.4 to 2.6 access to sanitation facilities. The under-five mortality rate between 2007 and 2012, but the quality and availability of has been reduced from 67 per 1,000 live births in 2006 to trade-related infrastructure such as roads for which 57 in 2011, but this is an insufficient pace to attain the goal between 2005 and 2009 only 50.6 percent were paved in to reduce the under-5 mortality rate by two thirds by 2015. developing countries, remains one of the barriers to Between 2005 and 2010, the maternal mortality ratio sustained improvements. dropped from 290 maternal deaths per 100,000 live births to 230. The prevalence of children under age five who are On employment, the employment to population ratio underweight declined from 20.4 percent in 2005 to 16.6 declined slightly from 62.1 percent in 2005 to 61.2 percent in percent in 2011. Progress on improving sanitation is 2010. Youth unemployment remains a chronic issue in lagging and the MDG target is unlikely to be met, with only several regions. 56.4 percent of people accessing improved sanitation On natural resource management, deforestation rates facilities in 2010. have declined, but there has been no increase in protected areas, and oceans are under increasing pressure. 6 World Bank Corporate Scorecard | April 2013 TIER I: DEVELOPMENT CONTEXT BASELINE CURRENT LINKAGES MDG TARGETS INDICATORS 1990–2015 Value Year Value Year PCD MDG GROWTH, JOBS AND POVERTY Population below US$ 1.25 (PPP) a day+ # (%) 31.1 2002 20.9 2010 1 MDG1 Halve from the baseline of 42.3%, 1990 GDP per capita+ (constant 2000 US$) 1,656 2006 2,081 2011 1 2 Domestic credit to private sector (% of GDP) 55.1 2005 75.3 2011 1 2 Employment to population ratio (15+) (%) 62.1 2005 61.2 2010 1 2 MDG1 Ratio of female to male labor force participation+ (%) 68.4 2006 67.5 2010 1 2 MDG3 INSTITUTIONS AND GOVERNANCE State institutions with adequately established/ (scale: 1–10) 6.2 2006 6.3 2012 4 differentiated power structure Effective and accountable government (scale: 0–7) 2.79 2006/07 2.9 2012 4 Public access to information (scale: 0–100) 50.01 2006/07 56.94 2010/11 4 Level of statistical capacity (scale: 0–100) 67 2005 68 2012 4 HUMAN DEVELOPMENT AND GENDER Under 5 mortality rate+ (per 1,000 live births) 67 2006 57 2011 1 5 MDG4 Reduce by 2/3 from the baseline of 100, 1990 Halt by 2015 and begun Prevalence of HIV, female (% ages 15–24) 0.80 2009 0.80 2009 1 5 MDG6 to reverse + Maternal mortality ratio (per 100,000 live births) 290 2005 230 2010 1 5 MDG5 Reduce by 3/4 from the baseline of 440, 1990 Prevalence of underweight children+ (% children under 5yrs) 20.4 2005 16.6 2011 1 5 MDG1 + Primary school completion rate (% of relevant age group) 85.1 2005 89.2 2011 1 2 MDG2 100% (baseline 69%, 1991) Secondary school enrollment rate (%, gross) 60.7 2005 66.5 2011 1 2 + Gender parity index in primary and secondary education (%) 94.4 2005 96.9 2011 1 2 MDG3 100% (baseline 84% 1991) SUSTAINABLE DEVELOPMENT Infrastructure Paved roads (% of total roads) 31.6 1999-03 50.6 2005-09 1 2 Halve proportion of people w/o Access to an improved water source+ (% of population) 83.4 2005 86.4 2010 1 2 MDG7 access (baseline 28% 1990) Halve proportion of people w/o Access to an improved sanitation facility+ (% of population) 53.2 2005 56.4 2010 1 2 MDG7 access (baseline 57% 1990) + Household electrification rate (% of households) [56.3] 2004 [61.0] 2008 1 2 + Mobile cellular telephone subscriptions (per 100 people) 33 2006 80 2011 1 2 MDG8 Agriculture Productivity and Food Security Cereal yield (kg per hectare) 2,894 2006 3,110 2010 1 2 5 Agriculture value added per worker (constant 2000 US$) 685 2006 761 2010 1 2 5 Climate Change and Environment CO2 emissions+ (kg per 2005 US$ of GDP) 0.65 2005 0.61 2009 3 MDG7 Protected terrestrial areas (% of total land area) 12.0 2006 12.1 2010 1 3 MDG7 Average annual deforestation (%) 0.3 1990-00 0.2 2000-10 1 3 MDG7 FINANCE, PRIVATE SECTOR DEVELOPMENT AND TRADE Male-female gap in the population with an account (% of population 15+) 9.7 2011 9.7 2011 1 2 at a formal financial institution Trade logistics performance index: Overall+ (scale: 1=low, 5=high) 2.4 2007 2.6 2012 1 2 3 MDG8 Trade diversification 1 2 3 MDG8 • Product export diversification (index: 0–1) 0.24 2005 0.21 2011 • Market diversification (index: 0–1) 0.23 2005 0.20 2011 Time required for business start-up+ (days) 50 2007 34 2012 2 LEGEND LINKAGES PCD 1-5 Linkages to Post Crisis Directions: 1. Target the Poor and Vulnerable; 2. Create Opportunities for Growth; 3. Promote Global Collective Action; 4. Strengthen Governance; 5. Manage Risk and Prepare for Crisis. MDG Linkage to the Millennium Development Goals. DATA [ ] IDA only + Indicators used in proposed IDA16 Results Measurement System. # 2010 data became available after the discussion of the Corporate Scorecard at the Committee of the Whole. For Tier I, color-coded traffic lights are not assigned because Tier I provides the overall development context in IBRD/IDA eligible countries. World Bank Corporate Scorecard | April 2013 7 RESULTS Tier II: Country Results Supported by the Bank How is the Bank supporting countries in achieving results? The Bank provides financial resources, shares volatility. The Bank also supported 72 countries in their knowledge and analysis, supports institutions and efforts to improve transparency and access to country capacity, and facilitates partnerships and information in fiscal years 2006 to 2012. knowledge exchanges among developing countries to Support to Human Development and Gender help them address development challenges. It supports countries’ national development priorities, Education. With the success achieved globally in terms which evolve as country circumstances change. of providing access to education for both boys and girls, in 2011, the Bank stepped up its focus on the Almost all the indicators in Tier II show increases in development of quality education systems that result country development results achieved with Bank in improved learning for all, as described in the support. Some increases are also due in part to Education Strategy 2020. It also paid increasing strengthened data monitoring in Bank-supported attention to the poorest countries, to help them reach operations. universal primary completion and gender parity in Support to Institutions and Governance primary and secondary education by 2015. To achieve these objectives, data analysis done in 2012 shows a The Bank supports the establishment of effective three-year estimate of 1.1 million teachers recruited institutions, recognizing that they are essential to and/or trained. The Bank has also supported learning achieving sustainable development outcomes. The assessment efforts in 40 countries during fiscal years new outcome indicators replacing the previous output 2008 to 2012 to improve the effectiveness of national indicators measure the number of countries that have education systems. Efforts are underway to develop shown to have strengthened the performance of their an indicator measuring the number of students who public sector management systems with the Bank’s have benefitted from such assessments. In addition, in support. According to these measures, during fiscal 2012, the Bank financed 21 projects (including those in years 2010 to 2012, with Bank support, 28 countries other sectors but with education components) strengthened civil service and public administration supporting disadvantaged children, including girls and systems, 27 countries strengthened tax policy and children with disabilities, and introduced the Systems administration systems, 57 countries strengthened Approach for Better Education Results (SABER), a new public financial management systems, and 11 suite of analytic tools used in a growing number of countries strengthened procurement systems. In developing countries. addition, in fiscal years 2008 to 2012 the Bank helped 13 countries strengthen national statistical systems. In Health. The Bank remains committed to helping fiscal year 2012, it provided support to 85 countries in countries improve the health and nutrition of their the areas of asset, liability and risk management, people, especially women and children, by including services and transactions to preserve or strengthening health systems, expanding access and enhance the value of national financial assets and quality, and controlling disease. Recent analysis of strengthen the capacity of official sector asset three-year estimates shows that about 19.5 million managers to manage such assets; strengthen people were provided with basic packages of health sovereign and sub-sovereign government’s debt services, 128 million children were immunized, and management capacity; and mitigate financial and about 50 million pregnant women were offered other exogenous risks such as interest rate and antenatal care. currency risks, natural disasters, and food price 8 World Bank Corporate Scorecard | April 2013 TIER II: COUNTRY RESULTS SUPPORTED BY THE BANK BASELINE CURRENT PCD INDICATORS TYPE Value Year Value Year LINKAGE SUPPORT TO INSTITUTIONS AND GOVERNANCE Countries with strengthened national statistical systems (number) Outcome 6 FY07 13 FY12 24 Countries with Bank supported programs on asset, 245 (number) Output 64 FY10 85 FY12 liability and risk management Countries with Bank supported programs on transparency 24 (number) Output 61 FY11 72 FY12 and access to information Countries with strengthened Public Management Systems in: • Civil service and public administration (number) Outcome 28 FY12 28 FY12 24 • Tax policy and administration (number) Outcome 27 FY12 27 FY12 24 • Public financial management (number) Outcome 57 FY12 57 FY12 24 • Procurement (number) Outcome 11 FY12 11 FY12 24 SUPPORT TO HUMAN DEVELOPMENT AND GENDER Teachers recruited and/or trained+ (millions) Outcome 0.95 FY11 1.1 FY12 12 Countries with Bank-supported learning assessments (number) Output 26 FY10 40 FY12 12 People with access to a basic package of health services + (millions) Outcome 18.2 FY11 19.5 FY12 15 Children immunized+ (millions) Outcome 78 FY11 128 FY12 15 Beneficiaries covered by social safety net programs (millions) Outcome 114.6 FY09 114.1 FY11 15 Gender Pregnant women receiving antenatal care+ (millions) Outcome 17 FY11 50 FY12 15 Women and girls benefiting from social protection programs 12 (millions) Outcome 78 FY12 78 FY12 and other targeted schemes SUPPORT TO SUSTAINABLE DEVELOPMENT Infrastructure Roads constructed or rehabilitated+ (kilometers) Output 56,504 FY11 57,252 FY12 12 People provided with access to improved water sources+ (millions) Outcome 39.6 FY12 39.6 FY12 125 People provided with access to improved sanitation + (millions) Outcome 3.1 FY12 3.1 FY12 125 Transmission and distribution lines constructed or rehabilitated (kilometers) Output 10,740 FY11 36,354 FY12 2 Generation capacity of conventional and renewable energy (megawatts) Output 3,719 FY11 5,040 FY12 2 People provided with access to electricity (millions) Outcome Data to be reported in 2013 12 Agriculture Productivity and Food Security Area provided with irrigation services (hectares, millions) Output 0.7 FY11 1.1 FY12 125 Farmers adopting improved agricultural technology (number) Outcome 531,868 FY12 531,868 FY12 125 Nutrition services for vulnerable groups (millions) Outcome 14.3 FY12 14.3 FY12 125 Climate Change and Environment Emission reduction with support of 35 (annual, million tons CO2 equivalent) Outcome 315 FY12 315 FY12 special climate finance instruments Countries supported on natural disaster management (number) Output 76 FY10 74 FY12 1235 SUPPORT TO FINANCE, PRIVATE SECTOR DEVELOPMENT AND TRADE Active number of microfinance loan accounts (millions) Outcome 31 FY12 31 FY12 125 Countries that have applied trade-related diagnostic tools (number) Outcome 15 FY12 15 FY12 123 LEGEND LINKAGES PCD 1-5 Linkages to Post Crisis Directions: 1. Target the Poor and Vulnerable; 2. Create Opportunities for Growth; 3. Promote Global Collective Action; 4. Strengthen Governance; 5. Manage Risk and Prepare for Crisis. TYPE Output indicators will be replaced by outcome indicators as country-level data become available. DATA YEAR Represents the fiscal or calendar year when most recent data were available. + Indicators used in proposed IDA16 Results Measurement System. For Tier II, color-coded traffic lights are not assigned for individual indicators because they represent country results achieved with Bank support and are demand-driven. The Bank first started data aggregation using Core Sector Indicators in IDA projects in FY10, and in FY11 it also included IBRD; therefore, the baseline and current values of some indicators are revised and have the same values. World Bank Corporate Scorecard 2012 9 TIER II: COUNTRY RESULTS SUPPORTED BY THE BANK Social Protection. Social protection and labor policies In the Transport sector, the Bank emphasizes and programs are designed to improve resilience for integrated transport solutions and safe, clean, and the vulnerable through insuring against the impact of affordable transport to support expanded trade and drops in well-being from a range of shocks, equity for enhanced human development. Based on the 2012 the poor through protecting against destitution and review of the Bank’s ongoing and recently closed poverty, and opportunity for all through promoting projects, three-year estimates show that Bank- human capital in children and adults and “connecting� supported projects constructed or rehabilitated 57,252 men and women to more productive employment. kilometers of roads. In the Energy sector, based on the Based on the review of the most recent project exit 2012 review of projects aided by the Bank, three-year data, the three-year estimates of coverage of social estimates show that Bank-supported projects safety nets beneficiaries have remained stable at constructed or rehabilitated 36,354 kilometers of about 114 million beneficiaries. transmission and distribution lines, and 5,040 megawatts of generating capacity to improve access Gender. Over the past decade, the data show that Bank to reliable energy. In the Water sector, the Bank support is enabling countries to reach women and supported countries’ efforts to improve governance girls. Three-year estimates show that as noted earlier and management of the water supply and sanitation 50 million women received antenatal care, and 78 infrastructure. Based on the 2012 data review, three- million women and girls benefitted from social year estimates show that Bank-supported projects protection programs and other targeted schemes. have provided an estimated 39.6 million people with The Bank’s approach to gender has evolved from a improved access to water and 3.1 million people with primary focus on human development to a more improved access to sanitation. comprehensive framework encompassing women’s Agriculture and Food Security. With 75 percent of the economic opportunities, and women’s voice and world’s poor living in rural areas and most involved in agency. The Bank’s operations and analytic work farming, supporting agriculture remains a fundamental focus on a wide range of gender-related topics, instrument for achieving economic growth, poverty including: enhancing economic opportunity; jobs; reduction, economic transformation, and food social status; gender-based violence; agriculture and security, especially in Africa. In response to the 2008 rural development, infrastructure and extractive food crisis, the Bank increased its support to industries; entrepreneurship; and inclusion, voice, agriculture, focusing on raising agricultural and leadership. There has been accelerated progress productivity, reducing risk and vulnerability, improving on gender equality, but it has been uneven; changing non-farm rural incomes, and strengthening the the norms associated with gender is a long-term governance of natural resources use. According to the proposition. On women’s economic empowerment, 2012 data analysis of key elements of agricultural efforts are underway to review the data availability for productivity and food security (improvements in an indicator on the percentage of women participating irrigated land, adoption of agricultural technologies, in Bank-supported labor market programs. and nutrition), three-year estimates show that the Bank Support to Sustainable Development has supported provision of irrigation services in over 1.1 million hectare of arable lands, helped 531,868 Infrastructure. The Bank’s support to infrastructure farmers adopt improved agricultural technologies, and focuses on helping countries get on a more reached 14.3 million pregnant/lactating women, sustainable development path by refocusing Bank adolescent girls and/or children under age five with engagement on access to basic infrastructure services basic nutrition services. Also, operations funded under and delivering transformational investments that the Global Food Crisis Response Program (GFRP) since optimize spatial, low-carbon, inclusive growth, and 2008 have reached an estimated 66 million people in co-benefits. Such projects can be regional, or can 49 countries through food-for-work programs, school connect countries with power grids, broadband, feeding programs, nutritional interventions, cash transportation corridors, and large-scale renewable transfer programs, and the provision of agricultural energy. A second focus is on mobilizing additional inputs. private capital through expanded public−private partnership arrangements and greater use of Climate Change and the Environment. The Bank seeks guarantee instruments. to help the global community and countries increase 10 World Bank Corporate Scorecard | April 2013 TIER II: COUNTRY RESULTS SUPPORTED BY THE BANK resilience to the impacts of climate change; develop Support to Finance, Private Sector Development, and clean energy solutions; adopt climate-smart plans in Trade land use, agriculture, and infrastructure; and protect In more than 50 countries, the Bank continues to vulnerable groups from environment-related health support the broadening and deepening of financial risks such as air and water pollution. The climate markets to better serve underserved populations change agenda has been integrated as a priority through the expansion of micro, small, and medium across the World Bank, and the Bank is supporting enterprises; the development of payment and adaptation and/or mitigation programs in 130 remittance systems, collateral registries, and credit countries. The Bank is working with clients to mobilize bureaus; and the creation of supportive regulatory and leverage resources to advance climate-smart environments. During fiscal years 2009 to 2012, development with the Climate Investment Funds (CIF) microfinance and financial institutions benefiting from and other financing instruments. Forty-nine countries Bank support had an average of 31 million active are tapping CIF resources of $7.6 billion to plan and microfinance loan accounts per year in the developing implement innovative country led strategies to world. The Bank continues to participate in the global accelerate low carbon, climate resilient development. dialogue on reforming the international financial CIF-funded investments are aligned with national system and helping countries conduct evaluations that strategies on climate change and national measure their performance against international development objectives. The Bank also supports standards in order to identify and implement needed market-based mechanisms for mitigation in 63 changes. Also, its trade logistics advisory program countries. Data reported in 2012 on emission reduction continues to advise governments on how to reduce the with support of special climate financing instruments time and costs involved in trade and to rationalize shows about 315 metric-tones reduction in CO2 trade logistics systems and services. These systems equivalent over a three-year period. include border clearance processes; electronic Through the Global Facility for Disaster Reduction payment systems; and interagency coordination on a and Recovery (GFDRR), a trust fund established in variety of issues, including customs, product 2006, and other mechanisms, the Bank helps countries standards, phytosanitary veterinary standards, health recover after natural disasters, and develop standards, and “green� supply chains. During fiscal institutions, programs, and instruments to better years 2011 and 2012, the Bank has supported 15 withstand future shocks. Between 2006 and 2012, the countries in successfully applying trade-related Bank and GFDRR have supported 102 countries. diagnostic tools. These tools allow for a Efforts are underway to develop an indicator to comprehensive assessment of the constraints to measure whether countries are ensuring that disaster competitiveness and trade facilitation. risk reduction is a national priority. World Bank Corporate Scorecard | April 2013 11 PERFORMANCE Tier III: Development Outcomes and Operational Effectiveness Is the Bank managing the performance of its activities effectively to achieve results? The Bank’s policies, systems, and processes reinforce improving the mechanisms for technical support to its emphasis on results. They include quality teams, improving operational learning and certification assurance, real-time monitoring of results and for task team leaders, and putting in place checks and performance, and systematic self-evaluation, balances for strategic and timely quality monitoring complemented by ex-post independent evaluation of and reporting to Senior Management. For fragile and strategies and activities by IEG. Tier III reviews the conflict-affected situations, the Bank is implementing overall success of Bank activities in achieving their the recommendations of the World Development development goals. It also examines the effectiveness Report 2011: Conflict, Security, and Development by of Bank operations, including the quality and results introducing new approaches that align its engagement orientation of its operations and knowledge activities, more closely with realities on the ground. the performance of its lending portfolio, the The four-year rolling average (fiscal years 2009 to mainstreaming of gender in its operational work, client 2012) of IEG’s satisfactory outcome ratings for results- feedback on its operations and knowledge work, and based CAS/CPSs was 63 percent, an improvement the use of country systems. from the fiscal year 2010 baseline of 59 percent but still Development Outcomes below the performance standard of 70 percent. This may reflect the fact that many of these CASs/CPSs Countries own and implement the operations were first-generation results-based strategies, some of supported by the Bank. Country factors, external which set ambitious objectives, and that country events, risks (anticipated and unanticipated), and the priorities often change during the implementation quality of design and implementation affect the period of strategies—as they did during the recent outcome of these operations. IEG’s evaluations of crises—requiring the Bank to reorient its support to projects exiting the portfolio in fiscal year 2010 (which new priorities. Management is redoubling efforts to were approved about five to seven years prior) indicate strengthen the focus and realism of CASs/CPSs. that the share of operations that achieved their development objectives was 69.1 percent reflecting: In the country-level surveys carried out in fiscal year country and global characteristics and circumstances 2012, respondents from 29 client countries rated the including the impact of the food, fuel and financial Bank 6.4 on a ten point scale on their impression of the crises which focused attention on short-term crisis Bank’s effectiveness. response and management; increased operational Operational Effectiveness complexity; and developments in the internal enabling environment for quality assurance. (Only half the fiscal The Bank’s revamped quality assurance system is year 2011 cohort of exits have been evaluated by IEG, being rolled out, with improved monitoring of its and the findings are not used since they may not be operational effectiveness. In managing its portfolio representative of the entire cohort). performance, the Bank emphasizes implementation support and risk management. Overall portfolio To improve outcomes, the Bank has revamped its performance in fiscal year 2012 slightly declined with quality assurance system to strengthen the quality 85.5 percent of active projects rated satisfactory in processes governing Bank-financed operations, and terms of the likelihood of meeting their development thus help ensure that these operations will most likely objectives; experience has shown that problems are deliver the expected development results. The often resolved within a year. The Bank continues to immediate actions focus on clarifying and harmonizing focus on making its portfolio ratings more realistic. accountabilities and processes in operations, 12 World Bank Corporate Scorecard | April 2013 TIER III: DEVELOPMENT OUTCOMES AND OPERATIONAL EFFECTIVENESS BASELINE CURRENT PCD PERFORMANCE INDICATORS STATUS Value Year Value Year LINKAGE STANDARD Iii-A: Development Outcome Ratings Satisfactory CAS/CPS completion+ (% IEG rating) 59.0 FY10 63.0 FY12 70 Satisfactory (IBRD/IDA) operations outcomes at completion (% IEG rating) 76.8 FY08 69.1 FY10 Monitored • IBRD countries (% IEG rating) 81.0 FY08 69.7 FY10 80 • IDA countries (% IEG rating) 68.0 FY08 66.0 FY10 75 • Fragile situations (IBRD/IDA)* (% IEG rating) 74.0 FY08 72.4 FY10 70 Analytic and advisory activities objectives accomplished+ (%) 72.0 FY08 76.0 FY12 80 Clients’ impression of Bank effectiveness (scale: 1–10) 6.9 FY08 6.4 FY12 7 Iii-B: Operational Effectiveness Lending Operations Ensuring Sound Quality and Portfolio Performance Quality of design for investment operations+ (%) 76 FY09 83 FY11 90 Quality of implementation support for investment operations (%) 83 FY09 78 FY11 90 Satisfactory implementation of active operations (%) 88 FY08 85.5 FY12 Monitored Gross disbursements (US$ billions) 19.6 FY08 30.8 FY12 Monitored Disbursement ratio+ (%) 21.3 FY08 20.0 FY12 20 Average time from approval to first disbursement (months) 12 FY08 5.9 FY12 Monitored Recipient executed trust fund disbursements (US$ billions) 2.9 FY08 3.6 FY12 Monitored Managing Operations for Results, Monitoring, and Evaluation Projects with indicators capturing all aspects of development objective+ (%) 83 FY09 91 FY12 100 Implementation Completion and Results Reports reporting key results (%) 95 FY12 95 FY12 + 100 Bank operations with beneficiary feedback (%) 22 FY11 44 FY12 Monitored Gender Mainstreaming Projects with gender-informed design+ (%) 60 FY10 80 FY12 1 2 55 CAS/CPS that draw on and discuss gender assessment findings + (%) 60 FY08 100 FY12 1 2 100 KNOWLEDGE ACTIVITIES Data freely accessed by global users (million visits) 1.7 2008 9.9 2012 Monitored Publications including research cited in professional journals (number) 18,000 2010 18,000 2010 Monitored Clients’ impression of contribution of Bank knowledge work (scale: 1-10) 6.7 FY12 6.7 FY12 Monitored USE OF COUNTRY SYSTEMS Use of country systems for procurement (PD survey)+ (%) 40 2006 55 2011 55 Use of country systems for financial management (PD survey) + (%) 42 2006 71 2011 65 Use of country monitoring and evaluation systems+ (%) 72 FY09 77 FY12 Monitored Collaborative analytical and advisory activities (PD survey) + (%) 49 2006 59 2011 66 LEGEND LINKAGES PCD 1-5 Linkages to Post Crisis Directions: 1. Target the Poor and Vulnerable; 2. Create Opportunities for Growth; 3. Promote Global Collective Action; 4. Strengthen Governance; 5. Manage Risk and Prepare for Crisis. DATA * List of countries designated as “fragile situations� changes every year. + Indicators used in proposed IDA16 Results Measurement System. YEAR Represents the fiscal or calendar year when data were reviewed. Performance standards/targets are provided where available. Indicators are “monitored� where performance standard or target is not PERFORMANCE STANDARDS relevant. On-Track. A meaningful increase from baseline, or for indicators with performance standards, achievement meets or exceeds performance standard. Watch.  No meaningful increase or decrease, or for indicators with performance standards, achievement is close to performance standard but does not meet performance standard. Off-Track. A meaningful decrease from baseline, or for indicators with performance standard, achievement is not close to performance standard. Not Applicable. There is insufficient data to establish a trend, or there is no performance standard. Note: CAS=Country Assistance Strategy; CPS=Country Partnership Strategy; PD=Paris Declaration. World Bank Corporate Scorecard | April 2013 13 TIER III: DEVELOPMENT OUTCOMES AND OPERATIONAL EFFECTIVENESS Among others, it is taking steps to ensure that staff and the World Bank’s Gender Data Portal serves as a pay more attention to realism and candor about one-stop shop for up-to-date gender data and problems and risks during implementation. statistics from a variety of sources. Disbursement levels are linked to implementation Knowledge Services performance. During and immediately after the global financial crisis, disbursements more than doubled, To measure quality and likely impact of knowledge rising from $19.6 billion in fiscal year 2008 to $40.3 activities, the Bank is implementing a multi-pronged billion in fiscal year 2010, and then declined approach: it is using self-assessments and client moderately in fiscal year 2012 to a still robust $30.8 feedback, and it will also be using independent billion. The disbursement ratio for investment lending evaluations. In terms of self-assessment, knowledge projects, which typically disburse over a period of four teams indicate that about 76 percent of the Bank’s to six years, declined from 21.3 percent in fiscal year knowledge services (Economic and Sector Work (ESW) 2008 to 20 percent in fiscal year 2012, still in line with and Technical Assistance (TA)) largely accomplished the Bank’s performance standard of 20 percent. In an their objectives in fiscal year 2012. Feedback in country effort to be more responsive to clients, the average surveys shows that respondents rate the Bank 6.7 out time from approval to first disbursement fell to 5.9 of 10 on their impression of the Bank’s knowledge months in fiscal year 2012, from twelve months in work and its contribution to development results in fiscal year 2008. their country. A well-articulated results framework linking project In addition, the Bank has made major advances in activities to results on the ground is a key design sharing knowledge and data globally and with its element for project success, and enables project clients. Under the Open Data Initiative, its data website managers to use evidence in managing for received nearly 9.9 million visits during 2012. The development results. Among projects approved in Bank’s new Open Access Policy for Research and fiscal year 2012, 91 percent clearly formulated their Knowledge went into effect July 1, 2012. The development objectives and included measureable centerpiece of the policy is the Open Knowledge outcome indicators to track the achievement of these Repository, which places all of the Bank’s research and development objectives—an improvement of 8 knowledge products under a Creative Commons percentage points over fiscal year 2009. Recent attribution copyright license, making them accessible analysis shows that of the projects approved in fiscal to a wide audience. The Bank also completed geo- year 2012, 44 percent anticipate incorporating mapping of all Bank supported projects in 2012, beneficiary feedback mechanisms in the project. providing an easy-to-understand database of expected project locations. The Bank is increasingly conducting Gender Mainstreaming. The focus on gender analytic and technical assistance services in sharpened in the last fiscal year, as the Bank collaboration with clients and partners. The 2011 Paris incorporated the findings of the World Development Declaration Survey found that the Bank conducted 59 Report 2012: Gender Equality and Development into its percent of its work collaboratively, a figure the Bank activities. In both fiscal years 2011 and 2012, all CAS/ aims to continue raising closer to its performance CPS drew on and discussed the findings of a gender standard of 66 percent assessment, meeting the Corporate Scorecard performance standard of 100 percent. Management Use of Country Systems continues to highlight the importance of integrating By using country systems, the Bank places a high gender into the Bank’s operations as a corporate priority on helping countries strengthen their country priority. Training, seminars, and communities of institutions and systems. It does this in collaboration practice have been established to help staff better with other development partners (multilateral integrate gender into their work, and a wide network development banks, other multilateral organizations, of gender focal points is helping country teams and bilateral donors). The use of country systems in advance the gender equality agenda. In fiscal year Bank operations has improved over time. The Bank has 2012, 80 percent of Bank operations were considered surpassed the Paris Declaration Survey targets for gender-informed. Knowledge and data gaps are being procurement (50 percent) by 5 percentage points and addressed through country and global efforts to for financial management (51 percent) by 20 enhance capacity to produce and use gender statistics, percentage points in 2010. 14 World Bank Corporate Scorecard | April 2013 TIER III: DEVELOPMENT OUTCOMES AND OPERATIONAL EFFECTIVENESS Strong systems for monitoring and evaluation in the 21st Century. But challenges remain: timely and enable better assessments of development results and relevant statistics and basic development data are not evidence-based decision making. In fiscal year 2012, always available or used, and capacity for monitoring 77 percent of IBRD/IDA projects used country and evaluation varies significantly across countries monitoring and evaluation systems. The Bank and sectors within countries, affecting the quality, increased its support for efforts to build country frequency, and reliability of data. Moving forward, the statistical capacity through financing and partnerships Bank will continue efforts to build statistical capacity. such as the Partnership for Statistics in Development World Bank Corporate Scorecard | April 2013 15 PERFORMANCE Tier IV: Organizational Effectiveness and Modernization Is the Bank managing skills, capacity, resources, and processes efficiently, and is business modernization on track? The Bank continues to work to improve its fiscal year 2008 to $4.1 billion in fiscal year 2012. The organizational effectiveness, to better align the skills Bank has also accelerated preparation of investment and capacity of its staff with its strategic priorities, and lending projects from 16 months in fiscal year 2008 to to implement its modernization agenda in order to 14 months in fiscal year 2012, and shifted resources to become more responsive and accountable to its support project implementation by increasing the stakeholders. average supervision expenses from $115,000 per project in fiscal year 2008 to $132,000 in fiscal year Resources and Alignment 2012. The Bank has been steadily improving its Capacity and Skills organizational effectiveness. The Bank has increased client services as a percentage of total costs to 63.2 Through its business modernization program, the Bank percent in fiscal year 2012 and these services are is working to better align the skills and capacity of its increasingly delivered by staff based in client countries, staff with its strategic priorities. To maximize the use of with the percentage of tasks being managed from the its global knowledge and ensure it is made widely field rising from 40.6 percent in fiscal year 2008 to 44.4 available across its client countries, the Bank is percent in fiscal year 2012. increasing the share of time staff allocate to activities outside their units or regions. In fiscal year 2012, this Working with a flat annual administrative budget in share has been at 6.8 percent, below the Bank’s goal of real terms since fiscal year 2006, the Bank has made 10 percent, and efforts are underway to further continuous improvements in the way it allocates and enhance staff connectivity across the matrix. uses its resources. The Bank is rebuilding its budget flexibility, now at 3.2 percent, reflecting the rollback of The staff diversity index rose from 0.85 in fiscal year the pre-programming of the +2 percent band earlier 2008 to 0.89 in fiscal year 2012, and the share of allocated to support the crisis response, in order to women in management marginally grew from 36.1 remain prepared for unexpected developments and percent in 2011 to 36.8 percent in 2012, as the Bank demands in the future. The use of Bank-Executed Trust moved toward its goal of achieving gender parity in Funds provided by donors for the Bank’s knowledge management. services for clients has increased from 31.6 percent in Complementing ongoing efforts to bring services fiscal year 2008 to 45.1 percent in fiscal year 2012, closer to clients and improve field presence, reforms complementing the institution’s own administrative are underway to ensure that Bank systems for budget and augmenting its delivery capability to clients knowledge, accountability, decision making, human in this area. To ensure effective management of this resources, and information technology are agile and category of trust funds, the Bank is implementing effective. reforms to integrate them into its budget and business- planning processes. Business Modernization The Bank has accelerated resource transfer to its Strengthening the focus on results, transparency, and clients. It significantly scaled up its response to the accountability represents the three overarching aspects recent crises by increasing lending from US$24.7 of business modernization at the Bank. This effort aims billion in fiscal year 2008 to US$35.3 billion in fiscal to improve the institution’s ability to measure, report year 2012. RETFs—which provide additional finance to on, and learn from results; share data, knowledge, and developing countries, and are now integrated into expertise effectively and generate knowledge with CASs/CPSs—increased commitments from $3 billion in others; and respond to countries with agility. A results- 16 World Bank Corporate Scorecard | April 2013 TIER IV: ORGANIZATIONAL EFFECTIVENESS AND MODERNIZATION BASELINE CURRENT PCD/M PERFORMANCE STATUS INDICATORS Value Year Value Year LINKAGES STANDARD IV-A. Resources, Skills, and Business Modernization RESOURCES AND ALIGNMENT Client services as % of total cost (%) 62.6 FY08 63.2 FY12 Monitored Client services in fragile and conflict affected areas (% of total cost) 4.9 FY08 5.9 FY12 Monitored Lending commitments (IBRD/IDA) (US$ billions) 24.7 FY08 35.3 FY12 Monitored Financial intermediary funds commitments (US$ billions) 4.80 FY08 5.81 FY12 Monitored Recipient executed trust fund commitments (US$ billions) 3.0 FY08 4.1 FY12 Monitored Share of knowledge services funded by trust funds (%) 31.6 FY08 45.1 FY12 Monitored Use of trust funds to support IBRD/IDA lending preparation (%) 10.3 FY08 14.9 FY12 Monitored and implementation support CAPACITY AND SKILLS Staff diversity (index) 0.85 FY08 0.89 FY12 1.00 Staff mobility (%) 4.39 FY08 4.39 FY12 Monitored Staff engagement (%) 78 FY08 80 FY10 Monitored BUSINESS MODERNIZATION Products and Services for Results Lending for program results (number) 0 FY12-Q3 5 FY13-Q2 M Monitored IBRD/IDA results stories and briefs (number on web) 131 2008 646 FY12 Monitored Sectors/themes with core indicators for both IDA and IBRD (number) 0 FY09 24 FY12 7 Organization Openness: Access to Information requests with timely completion (%) 78 FY11 78 FY12 M Monitored Sector Board Connectivity: Professional staff time spent on tasks (%) 7.5 FY08 6.8 FY12 M 10 in other Bank units Decentralization: Services for clients managed by staff based (%) 40.6 FY08 44.4 FY12 M Monitored in client countries+ Processes and Systems for Flexibility and Efficiency Projects with new risk framework with fast processing (%) 45 FY11 38 FY12 M Monitored Speed of preparation from Concept Note to Approval+ (months) 16 FY08 14 FY12 M 12 months Average cost of preparing a lending project + (average, US$) 359,000 FY08 357,000 FY12 M Monitored Average annual cost supporting project implementation+ (average, US$) 115,000 FY08 132,000 FY12 M Monitored Budget flexibility at the start of the fiscal year (%) 3.3 FY08 3.2 FY13 5 IV-B. Sector Actions Related to Post-Crisis Directions Projections Support to agriculture and related sectors (average, US$ billions/year) 2.9 FY06-08 4.3 FY10-12 1 2 5 4.5–6.4 (2010–12) (IBRD, IDA, SPF) Support to sustainable infrastructure (average, US$ billions/year) 8.2 FY04-07 19.5 FY09-12 1 2 3 Monitored (IBRD, IDA, GEF, RETF, SPF) Support to health, nutrition, and population (average, US$ billions/year) 1.5 FY04-07 2.4 FY11-12 1 4 2.0–3.0 (2011–12) (IBRD, IDA) Support to education sector (IDA) (average, US$ billions/year) 1.0 FY95-09 1.7 FY10-12 1 2 1.1 (2010–15) LEGEND LINKAGES PCD 1-5 Linkages to Post-Crisis Directions: 1. Target the Poor and Vulnerable; 2. Create Opportunities for Growth; 3. Promote Global Collective Action; 4. Strengthen Governance; 5. Manage Risk and Prepare for Crisis. M Business Modernization DATA + Indicators used in proposed IDA16 Results Measurement System. YEAR Represents the fiscal or calendar year when data were reviewed. PERFORMANCE STANDARDS Performance standards/targets are provided where available. Indicators are “monitored� where performance standard or target is not relevant. PROJECTIONS Projections are based on current estimation of future client demands. On-Track. A meaningful increase from baseline, or for indicators with performance standards, achievement meets or exceeds performance standard. Watch.  No meaningful increase or decrease, or for indicators with performance standards, achievement is close to performance standard but does not meet performance standard. Off-Track. A meaningful decrease from baseline, or for indicators with performance standard, achievement is not close to performance standard. Not Applicable. There is insufficient data to establish a trend, or there is no performance standard. World Bank Corporate Scorecard | April 2013 17 TIER IV: ORGANIZATIONAL EFFECTIVENESS AND MODERNIZATION focused and open institution also strengthens results, almost 650 results stories have been written to accountability to shareholders, partners, and citizens. document the results achieved by Bank projects. In each of these areas, the Bank has achieved several Additionally, knowledge products are now milestones. systematically captured in Bank systems. Since the approval of the Program-for-Results Building on the 2010 Access to Information Policy (PforR) policy on January 24, 2012, six operations have and Open Data Initiative, the Bank has continued to been approved in a variety of sectors, totaling $981 seek opportunities to further open itself and increase million in commitments and leveraging about $2.1 the development return of being open, through Open billion in governments and partners funding. Data, Open Operations, Open Knowledge, and Open Tier IV: Organizational Development. Under PforR, the Bank supports countries to improve Effectiveness Support to Sector Actions Related to Post-Crisis the design and implementation of their own and Modernization Directions development programs, financing a portion of the program expenditures. This instrument is helping the Is the Bank managing The Bank lending commitments to support post-crisis skills, Bank to strengthen partnerships with governments and capacity, initiatives in the agriculture, infrastructure, health and development partners, and strengthen country systems. resources, and processes efficiently; education sectors increased, averaging: $4.3 billion per is business modernization In the results measurement area, the Bank on track? year (including special financing) for agriculture during fiscal years 2010 to 2012; $2.4 billion per year for health significantly expanded the number of sectors and during fiscal years 2011 and 2012; $19.5 billion for themes in which it has Core Sector Indicators to infrastructure (including special financing) during fiscal measure results, covering 24 sectors and 135 years 2009 to 2012; and $1.7 billion per year during indicators. All of these indicators’ data are collected at fiscal years 2010 to 2012 in education for IDA countries. the project level and then aggregated for reporting The Bank continues to monitor investments in these purposes. Complementing quantitative tracking of sectors. 18 World Bank Corporate Scorecard | April 2013 Next Steps in the Results Agenda Using the Corporate Scorecard to track the Bank’s • Continuing efforts to ensure that the results performance and its ability to contribute to country supported through TF operations are better results is making the Bank more accountable to its integrated into the Bank’s results management shareholders and stakeholders. It also contributes to system, as part of overall TF reforms. the Bank’s ability to communicate results to a wider audience, making information available to all. In the • Supporting client countries and international partnerships’ development results by further next year, the Bank will focus on the following developing country statistical capacity and scaling priorities: up Bank support to countries in assessing the • Aligning the Corporate Scorecard to the new World capacity of their main government institutions to Bank Group Strategy, and deepening formal and carry out their mandate with a focus on informal incentives and accountability for results development results. throughout the organization using the Corporate Scorecard. • Continuing to improve metrics and measurement and developing new relevant results indicators. • Continuing the preparation of new Program-for- Results operations. The Bank will closely monitor progress and document lessons learned from the preparation and implementation of the initial operations. World Bank Corporate Scorecard | April 2013 19 Definitions of the World Bank Corporate Scorecard Indicators TIER I: DEVELOPMENT CONTEXT What is the development progress in Bank client countries as a group? Population below US$ 1.25 (PPP) a day (%): Percentage of resources are managed using the following questions: (1) Are the population living on less than $1.25 a day at 2005 international the executive, legislative, and judicial branches of government prices. As a result of revisions in PPP exchange rates, poverty able to oversee the actions of one another and hold each other rates for individual countries cannot be compared with poverty accountable for any excessive exercise of power? (2) Does the rates reported in earlier editions. Average, weighted by the total state system ensure that people’s political choices are free from population (Data Source: World Bank staff estimates using domination by the specific interests of power groups (e.g., the PovcalNet tool. Data are based on primary household survey military, foreign powers, totalitarian parties, regional hierarchies, data obtained from government statistical agencies and World and/or economic oligarchies)? (3) Is the civil service selected, Bank country departments, February 2013). promoted, and dismissed on the basis of open competition and GDP per capita (constant 2000 US$): Gross domestic product by merit? Unweighted average (Data Source: World Bank staff divided by midyear population. GDP is the sum of gross value estimates based on data from Freedom House data, February added by all resident producers in the economy plus any product 2013). taxes and minus any subsidies not included in the value of the Public access to information (on a scale from 0 to 100): The products. It is calculated without making deductions for Global Integrity indicator captures the in law and in practice depreciation of fabricated assets or for depletion and degradation status of access to information in a country. Unweighted average of natural resources. Data are in constant 2000 U.S. dollars (Data (Data Source: World Bank staff estimates based on data from Source: World Bank staff estimates based on data from World Global Integrity data, February 2013). Bank and OECD National Accounts, February 2013). Level of statistical capacity (on a scale from 0 to 100): Domestic credit to private sector (% of GDP): Financial Statistical Capacity Indicator provides an overview of the resources provided to the private sector, such as through loans, statistical capacity of developing countries. It is based on a purchases of non equity securities, and trade credits and other diagnostic framework developed with a view to assessing the accounts receivable, that establish a claim for repayment. For capacity of national statistical systems using metadata some countries these claims include credit to public enterprises. information generally available for most countries, and monitoring Average, weighted by GDP (Data Source: World Bank staff progress in statistical capacity building over time. The framework estimates based on data from International Monetary Fund, has three dimensions: statistical methodology; source data; and International Financial Statistics, February 2013). data periodicity and timeliness. For each dimension, a country is Employment to population ratio (15+, %): Proportion of a scored against specific criteria, using information available from country’s population (age 15 and above) that is employed. the World Bank and other international agencies. A composite Average, weighted by the population of age 15 and above (Data score for each dimension and an overall score combining all Source: World Bank staff estimates based on data from three dimensions are derived for each country on a scale of International Labour Organization, Key Indicators of the Labour 0-100. A higher score indicates a higher level of capacity. Market, February 2013). Unweighted average (Data Source: World Bank staff estimates based on data from Board on Statistical Capacity (BBSC), The Ratio of female to male labor force participation (%): Ratio World Bank, February 2013). of the female labor force participation rate to the male labor force participation rate, multiplied by 100. Labor force Under 5 mortality rate (per 1,000 live births): Probability per participation rate is the proportion of the population ages 15 and 1,000 that a newborn baby will die before reaching age five, if older that engages actively in the labor market, either by working subject to current age-specific mortality rates. Average, or looking for work. Average, weighted by size of total labor weighted by the number of live births (Data Source: World Bank force ages 15 and older (Data Source: World Bank staff estimates staff estimates based on data from Inter-agency Group for Child based on International Labour Organization, Key Indicators of the Mortality Estimation, February 2013). Labour Market database, February 2013). Prevalence of HIV, female (% of ages 15-24): Percentage of State institutions with adequately established and people ages 15-24 who are infected with HIV. Average, weighted differentiated power structure (on a scale from 1 to 10): A by the female population of ages 15-24 (Data Source: World composite indicator (Bertelsmann Transformation Index) that Bank staff estimates based on data from UNAIDS and the combines stateness and rule of law categories - about 8 WHO’s Report on the Global AIDS Epidemic, February 2013). indicators aggregated. Stateness focuses on the existence of Maternal mortality ratio (modeled estimate, per 100,000 live adequately established and differentiated power structures in births): Number of women who die during pregnancy and the country, while rule of law focuses on the existence of check childbirth, per 100,000 live births. The data are estimated with a and balance mechanisms that can monitor each other and multilevel regression model using available national mortality ensure enforcement of civil rights. Unweighted average (Data data and socio-economic information including fertility, birth Source: World Bank staff estimates based on data from attendants, and HIV prevalence. Average, weighted by the Bertelsmann Transformation Index, February 2013). number of live births (Data Source: World Bank staff estimates Effective and accountable government (on a scale from 0 to based on data from Inter-agency Group for Maternal Mortality 7): The Freedom House indicator attempts to capture how Estimation, February 2013). 20 World Bank Corporate Scorecard | April 2013 Prevalence of underweight children (% of children under 5): Access to an improved water source (% of population): Percentage of children under age 5 whose weight for age is Indicator refers to the percentage of the population with more than two standard deviations below the median for the reasonable access to an adequate amount of water from an international reference population ages 0-59 months. Data are improved source, such as a household connection, public defined based on WHO’s new child growth standards released standpipe, borehole, protected well or spring, and rainwater in 2006. Aggregation is based on country data in the WHO/ collection. Unimproved sources include vendors, tanker trucks, UNICEF Global Database on Child Growth and Malnutrition. The and unprotected wells and springs. Reasonable access is World Bank has recently adopted the linear mixed-effect models defined as the availability of at least 20 liters a person a day from developed by WHO for data aggregation. Due to the change in a source within one kilometer of the dwelling. Average, weighted aggregation methodology, the estimates in the September 2012 by the total population (Data Source: World Bank staff estimates edition and thereafter cannot be compared with those in earlier based on data from World Health Organization and United editions (Data Source: World Bank staff estimates based on data Nations Children’s Fund, Joint Measurement Programme, from WHO/UNICEF, February 2013). February 2013). Primary school completion rate (%): Percentage of students Access to an improved sanitation facility (% of population): completing the last year of primary school. It is the total number Indicator refers to the percentage of the population with at least of new entrants in the last grade of primary education, regardless adequate access to excreta disposal facilities that can effectively of age, expressed as a percentage of the population at the prevent human, animal, and insect contact with excreta. entrance age to the last grade of primary. The ratio can exceed Improved facilities range from simple but protected pit latrines 100% due to over-aged and under-aged children who enter to flush toilets with a sewerage connection. To be effective, primary school late/early and/or repeat grades. Average, facilities must be correctly constructed and properly maintained. weighted by the number of official primary school graduation Average, weighted by the total population (Data Source: World age children (Data Source: World Bank staff estimates based on Bank staff estimates based on data from World Health data from United Nations Educational, Scientific, and Cultural Organization and United Nations Children’s Fund, Joint Organization (UNESCO) Institute for Statistics, February 2013). Measurement Programme, February 2013). Secondary school enrollment rate (% gross): Gross Household electrification rate (% of households): Defined as enrollment ratio is the total enrollment in secondary education, the percentage of households with an electricity connection and regardless of age, expressed as a percentage of the population measured using household surveys (e.g. Demographic and of official secondary education age. Gross enrollment ratio can Health Surveys, Living Standard Measurement Surveys). exceed 100% due to the inclusion of over-aged and under-aged Household surveys provide better measurement than the data students because of early or late school entrance and grade provided by national power utilities. In addition, utilities employ repetition. Secondary education completes the provision of different definitions of electrification making it difficult for basic education that began at the primary level, and aims at accurate cross-country comparison. Average, weighted by the laying the foundations for lifelong learning and human total population. Based on gap-filled data and may differ from development, by offering more subject- or skill-oriented other sources (Data Source: World Bank staff estimates based instruction using more specialized teachers. Average, weighted on data from household surveys, February 2013). by the number of children of official secondary school ages Mobile cellular telephone subscriptions (per 100 people): (Data Source: World Bank staff estimates based on data from Mobile cellular telephone subscriptions are subscriptions to a United Nations Educational, Scientific, and Cultural Organization public mobile telephone service using cellular technology, which (UNESCO) Institute for Statistics, February 2013). provide access to the public switched telephone network. Post- Gender parity index in primary and secondary education paid and prepaid subscriptions are included. Average, weighted (%): Ratio of the female gross enrollment ratio to the male gross by the total population (Data Source: World Bank staff estimates enrollment ratio in primary and secondary education. Gross based on data from International Telecommunication Union, enrollment ratio in primary and secondary education is the total February 2013). enrollment in primary and secondary education, regardless of Cereal yield (kg per hectare): Measured in kilograms per hectare age, expressed as a percentage of the population of official of harvested land, includes wheat, rice, maize, barley, oats, rye, primary and secondary education age. Gross enrollment ratio millet, sorghum, buckwheat, and mixed grains. Production data can exceed 100% due to the inclusion of over-aged and under- on cereals refer to crops harvested for dry grain only. Cereal aged students because of early or late school entrance and crops harvested for hay or harvested green for food, feed, or grade repetition (Data Source: World Bank staff estimates based silage and those used for grazing are excluded. Average, on data from United Nations Educational, Scientific, and Cultural weighted by land under cereal production (Data Source: World Organization (UNESCO) Institute for Statistics, February 2013). Bank staff estimates based on data from Food and Agriculture Paved roads (% of total roads): Paved roads are those surfaced Organization web site, February 2013). with crushed stone (macadam) and hydrocarbon binder or Agriculture value added per worker (constant 2000 US$): A bituminized agents, with concrete, or with cobblestones, as a measure of agricultural productivity. Value added in agriculture percentage of all the country’s roads, measured in length. measures the output of the agricultural sector (ISIC divisions Median, based on the most recent estimates available within 1-5) less the value of intermediate inputs. Agriculture comprises the last 5 years (Data Source: World Bank staff estimates based value added from forestry, hunting, and fishing as well as on data from International Road Federation, World Road Statistics cultivation of crops and livestock production. Data are in constant and electronic files, except where noted, February 2013). 2000 U.S. dollars. Average, weighted by agricultural employment World Bank Corporate Scorecard | April 2013 21 (Data Source: World Bank staff estimates based on data from males and the percentage of females of ages 15 and above who World Bank national accounts and Food and Agriculture have an account (self or together with someone else) at a formal Organization, Production Yearbook and data files, February 2013). financial institutions, such as bank, credit union, another financial institution (e.g., cooperative, microfinance institution), or the CO2 emissions (kg per 2005 PPP$ of GDP): Carbon dioxide post office (if applicable) including respondents who reported emissions are those stemming from the burning of fossil fuels and having a debit card (Data Source: World Bank staff estimates the manufacture of cement. They include carbon dioxide produced based on data from The Global Findex Database, the World during consumption of solid, liquid, and gas fuels and gas flaring. Bank, February 2013). CO2 emissions measured as kilograms per 2005 PPP$ of GDP show how clean production processes are. This indicator is often Trade logistics performance index: Overall (1=low to criticized for being used to claim reductions in CO2 emissions that 5=high): Logistics Performance Index overall score reflects are more rightly attributable to unrelated gains in economic perceptions of a country’s logistics based on efficiency of efficiency. Average, weighted by 2005 PPP$ of GDP (Data Source: customs clearance process, quality of trade- and transport- World Bank staff estimates based on data from Carbon Dioxide related infrastructure, ease of arranging competitively priced Information Analysis Center, Environmental Sciences Division, shipments, quality of logistics services, ability to track and trace Oak Ridge National Laboratory, Tennessee, United States and the consignments, and frequency with which shipments reach the World Bank National Account, February 2013). consignee within the scheduled time. The index ranges from 1 Protected terrestrial areas (% of total land area): Terrestrial to 5, with a higher score representing better performance. protected areas are totally or partially protected areas of at least Unweighted average (Data Source: Arvis et al. (2012), Connecting 1,000 hectares that are designated by national authorities as to Compete 2012: Trade Logistics in the Global Economy, scientific reserves with limited public access, national parks, February 2013). natural monuments, nature reserves or wildlife sanctuaries, Trade diversification (index 0-1): The index is a flow-weighted protected landscapes, and areas managed mainly for sustainable concentration index. The index is normalized to range between use. Marine areas, unclassified areas, littoral (intertidal) areas, 0 and 1 – one being more concentrated. Due to lack of some and sites protected under local or provincial law are excluded. country’s export data, “mirror data� is used (partner’s import Average, weighted by total land area (Data Source: World Bank from that country). For the index on product concentration the staff estimates based on data from United Nations Environmental HS 6 digit product classification is used. For the index on market Program and the World Conservation Monitoring Centre, concentration, share in total export of 220 potential partners for February 2013). each destination is used. Unweighted average (Data Source: Average annual deforestation (%): Permanent conversion of World Bank staff estimates based on data from UN Comtrade, natural forest area to other uses, including agriculture, ranching, February 2013). settlements, and infrastructure. Deforested areas do not include Time required for business start-up (days): Number of areas logged but intended for regeneration or areas degraded by calendar days needed to complete the procedures to legally fuel-wood gathering, acid precipitation, or forest fires. Average, operate a business. If a procedure can be speeded up at weighted by forest area (Data Source: World Bank staff estimates additional cost, the fastest procedure, independent of cost, is based on data from Food and Agriculture Organization, February chosen. Unweighted average (Data Source: World Bank staff 2013). estimates based on data from Doing Business project, February Male-female gap in the population with an account at a 2013). formal financial institution (% of population 15+): This indicator measures the difference between the percentage of TIER II: COUNTRY RESULTS SUPPORTED BY THE BANK How is the Bank supporting countries in achieving results? Countries with strengthened national statistical systems Countries with Bank-supported programs on transparency (number): Number of countries which have been supported by and access to information (number): Number of countries IBRD/IDA and Trust Fund operations over $1 million whose supported by the Bank on transparency and access to information primary aim is to strengthen national statistical systems (Data (Data Source: World Bank staff estimates based on IBRD/IDA Source: the World Bank Bulletin Board on Statistical Capacity, operations approved in FY06-FY12, July 2012). July 2012). Countries with strengthened Public Management Systems Countries with Bank-supported programs on asset, (number): Number of countries in which a particular public liability and risk management (number): Number of management system has been strengthened through IBRD/IDA countries supported by the Bank with financial solutions, risk operations. “Indicators of the Strength of Public Management management products and/or advisory services on asset and Systems� (ISPMS) are used to measure whether a country’s liability management (Data Source: World Bank staff estimates PSM system has been ‘strengthened’ (Data Source: World Bank based on ongoing engagements in fiscal year 2012, July staff estimates based on active operations in FY10 to FY12, July 2012). 2012): (a) Countries with strengthened civil service and 22 World Bank Corporate Scorecard | April 2013 public administration systems would have improved relevant FY12 approved projects, last 3 years aggregate estimate, July (ISPMS) performance measures, such as increasing the “share 2012). of merit-based appointments�, reducing the “time for key Women and girls benefiting from social protection services and administrative processes� or increasing the programs and other targeted schemes (number, million): “percentage of the population reporting satisfaction with central Number of women and girls benefiting from support for government services� etc. (b) Countries with strengthened agricultural production and agri-business, grants to female tax policy and administration systems would have improved students, pregnant women, women’s employment schemes, relevant (ISPMS) performance measures, such as increasing female-headed households, microfinance loans for women, and “tax collection as a percent of GDP�, increasing “the number of immunization for girls (Data Source: World Bank staff estimates registered taxpayers�, reducing “custom clearance times� or based on projects approved between FY06-12, last 3 years improving “client perception of tax administration� etc. (c) aggregate estimate, July 2012). Countries with strengthened public financial management systems would have improved relevant (ISPMS) performance Roads constructed or rehabilitated (km): Number of measures, such as reducing the “average difference between kilometers of all roads constructed, reopened, to motorized traffic, legislated budget allocation and expenditure outturns�, rehabilitated, or upgraded under Bank-supported programs (Data increasing the “budget execution rate�, reducing “domestic Source: World Bank staff estimates based on data of FY01-FY12 payment arrears� establishing a “functioning Treasury Single approved projects, last 3 years aggregate estimate, July 2012). Account (TSA) system� or improving the “timeliness of the People provided with access to improved water sources release of semi-annual budget reports on available media� etc. (number, million): Number of people who benefitted from (d) Countries with strengthened procurement systems improved water supply services (following the UNICEF-WHO would have improved relevant (ISPMS) performance measures, Joint Monitoring Program definition) that have been constructed such as reducing “average procurement processing times�, under Bank-supported programs (Data Source: World Bank staff publishing “financial and procurement documents on various estimates based on data of FY01-FY12 approved projects, last 3 media sources� or improving “transparency and reduced years aggregate estimate, July 2012). transaction costs (i.e. time) for public procurement� etc. People provided with access to improved sanitation Teachers recruited and/or trained (number, million): Number (number, million): Number of people who benefitted from of additional teachers recruited and/or trained by the Bank- improved sanitation facilities constructed under Bank-supported supported programs to reduce the shortfall of qualified teachers programs (Data Source: World Bank staff estimates based on at primary level (Data Source: World Bank staff estimates based data of FY01-FY12 approved projects, last 3 years aggregate on data of FY01-FY12 approved projects, last 3 years aggregate estimate, July 2012). estimate, July 2012). Transmission and distribution lines constructed or Countries with Bank-supported learning assessments rehabilitated (km): Kilometers of transmission and distribution (number): Number of countries with Bank-supported learning lines constructed or rehabilitated under Bank-supported programs assessments. (Data Source: World Bank staff estimates based on (Data Source: World Bank staff estimates based on data of FY01- operations approved in fiscal years 2008-2012, February 2013). FY12 approved projects, last 3 years aggregate estimate, July People with access to a basic package of health services 2012). (number, million): Number of people with access to a basic Generation capacity of conventional and renewable energy package of health, nutrition or population services supported (megawatts): Megawatts of generation capacity of conventional through Bank-financed projects (Data source: World Bank staff generation and renewable energy constructed or rehabilitated estimates based on data of FY01-FY12 approved projects, last 3 under Bank-supported programs (Data Source: World Bank staff years aggregate estimate, July 2012). estimates based on data of FY01-FY12 approved projects, last 3 Children immunized (number, million): Number of children years aggregate estimate, July 2012). receiving vaccines purchased with Bank financing or other People provided with access to electricity (number, million): resources that are distributed through a Bank-supported program. Number of people provided with access to electricity under Bank- Included are any of the recommended vaccines, as individual supported programs. Data to be reported in 2013. vaccines if purchased or administered separately or as a combination vaccination when several vaccines have been Area provided with irrigation services (hectares, million): combined (Data Source: World Bank staff estimates based on Area provided with new and/or improved irrigation services under data of FY01-FY12 approved projects, last 3 years aggregate Bank-supported programs (Data Source: World Bank staff estimate, July 2012). estimates based on data of FY01-FY12 approved projects, last 3 years aggregate estimate, July 2012). Beneficiaries covered by social safety net programs (number, million): Number of individual beneficiaries from Bank- Farmers adopting improved agricultural technology supported social safety net programs (Data Source: World Bank (number): Number of farmers adopting improved agricultural staff estimates based on operations closed between FY05-11, technology, where the term technology includes a change in last 3 years aggregate estimate, July 2012). practices compared to currently used practices or technologies (seed preparation, planting time, feeding schedule, feeding Pregnant women receiving antenatal care (number, million): ingredients, post-harvest, storage, processing, etc.). If the project Number of pregnant women receiving antenatal care during a visit introduced or promotes a technology package in which the benefit to a skilled health provider as a result of Bank-financed projects depends on the application of the entire package (e.g., a (Data Source: World Bank staff estimates based on data of FY01- combination of inputs such as a new variety and advice on World Bank Corporate Scorecard | April 2013 23 agronomic practices such as soil preparation, changes in seeding depleting substances. For CF projects the annual equivalent time, fertilizer schedule, plant protection, etc) – this will count as figure for Emission Reduction Purchase Agreements (ERPAs) one technology (Data Source: World Bank staff estimates based approved during the FY is the expected GHG emission reductions on data of FY01-FY12 approved projects, last 3 years aggregate over the time-period of the ERPA contract, divided by the time- estimate, July 2012). period of the ERPA contract (Data Source: World Bank staff estimates for reporting period FY09-11, July 2012). Nutrition services for vulnerable groups (number, million): Number of pregnant/lactating women, adolescent girls and/or Countries supported on natural disaster management children under age five reached by basic nutrition services (Data (number): Number of countries supported on natural disaster Source: World Bank staff estimates based on data of FY02-FY12 management under Bank-supported operations; includes lending approved projects, last 3 years aggregate estimate, February 2013). and AAA (Data Source: World Bank staff estimates based on closed operations, last 3 years aggregate, July 2012). Emission reduction with support of special climate finance instruments (annual, million tons CO2 equivalent): The data is Active number of microfinance loan accounts (number, calculated as sum of estimated annual emission reduction with million): Active microfinance loan accounts of financial institutions support of special climate finance instruments i.e. Global supported by the Bank (Data Source: World Bank staff estimates Environment Facility (GEF), Carbon Finance (CF), Montreal based on 2009-2012 reported data, annual average, July 2012). Protocol (MP), and Climate Investment Funds (CIFs). The numbers Countries that have applied trade related diagnostic tools are calculated as follows: For GEF, MP and CIF projects the annual (number): Number of developing countries that have applied trade equivalent figure for projects closed during the fiscal year is the related diagnostic tools,including Transport and Trade Facilitation expected GHG emission reductions over the lifetime of the Audits, Competitiveness Diagnostics, World Bank-led Diagnostic investments supported by these projects, divided by the lifetime Trade Integration Studies and Diagnostic Trade Integration Study of the respective investments. In the case of MP, the GHG Updates supported by Bank operations (Data Source: World Bank emission reduction is achieved through the elimination of ozone- staff estimates, FY11-12 aggregate, July 2012). TIER III: DEVELOPMENT OUTCOMES AND OPERATIONAL EFFECTIVENESS Is the Bank managing the performance of its activities effectively to achieve results? Satisfactory CAS/CPS completion (IEG ratings, %): surveyed and ratings can be tracked now, from year to year. Prior Percentage of Country Assistance Strategy and/or Country to that, the ratings represent a small number of countries, and any Partnership Strategy Completion Reports (CASCR) rated year to year comparisons, up to FY 12, would not be moderately satisfactory, satisfactory or highly satisfactory by methodologically sound (Data Source: Country Survey Reviews Independent Evaluation Group (IEG) (Data Source: World Bank FY08-12, February 2013). data system, last four year period, July 2012). Status: Performance standard: 7 Status: Performance standard: 70 Quality of design for investment operations (%): Percentage Satisfactory (IBRD/IDA) operations outcomes at of projects in sample rated moderately satisfactory, satisfactory completion (IEG Ratings, %): Percentage of projects at Exit or highly satisfactory on quality of design. New quality assurance rated moderately satisfactory or satisfactory or highly satisfactory system will be rolled out in the current fiscal year (Data Source: on achievement of outcomes by Independent Evaluation Group World Bank review of Quality Assessment of Lending Portfolio (IEG) for IBRD Countries, IDA Countries, and in Fragile Situations 2011). - list of countries in Fragile Situation changes every year and Status: Performance standard: 90 includes both IDA and IBRD (Data Source: World Bank data system, based on partial data, March 2013). Quality of implementation support for investment operations (%): Percentage of projects rated moderately Status: Overall improvement required; IBRD and IDA ratings satisfactory, satisfactory or highly satisfactory on quality of are below performance standards; Fragile Situations rating meets supervision. New quality assurance system will be rolled out in its performance standard. the current fiscal year (Data Source: World Bank review of Quality Analytic and advisory activities objectives accomplished Assessment of Lending Portfolio 2011). (%): ESW and TA tasks delivered for which Activity Completion Status: Performance standard: 90 Summary (ACS) was submitted and development objectives were largely accomplished (comprises fully and largely achieved Satisfactory implementation of active operations (%): ratings) (Data Source: World Bank data system, February 2013). Percentage of active operations rated satisfactory on implementation progress and likelihood of achieving development Status: Performance standard: 80 objectives. Operations include: IBRD, IDA, Global Environment Clients’ impression of Bank effectiveness (scale 1-10): Facility (GEF), Special Financing (SF) and Montreal Protocol (MT), Results from Country Survey for question: Overall, please rate and large Recipient-Executed (RE) (Data Source: World Bank data your impression of the World Bank’s effectiveness in ___ on a ten system, July 2012). point scale? (1-Not effective at all, 10-Very effective). In FY 12 the Status: Trend is stable and candor is encouraged in rating Country Opinion Survey Program was scaled up, so from that progress. time forward, a representative sample of countries will be 24 World Bank Corporate Scorecard | April 2013 Gross disbursements (US$ billion): Dollar value of the amount CAS/CPS that draw on and discuss gender assessment of the loan, credit or grant transferred to a client during the findings (%): Percentage of Country Assistance Strategies and/ accounting period funded from IBRD/IDA sources (Data Source: or Country Partnership Strategies that analyze gender issues and World Bank data system, July 2012). propose subsequent actions in at least one sector or provides explanations as to why actions is not needed (Source: World Status: Disbursements in line with projections. Bank Staff estimates based on reviews, July 2012). Disbursement ratio (%): Disbursed amount for lending Status: Performance standard at 100, based on OP4.20. operations as a ratio of undisbursed balance in a Fiscal Year (Data Source: World Bank data system, July 2012). Data freely accessed by global users (million visits): Number of visits to the Bank data website (Data Source: World Bank data Status: Performance standard: 20 system, February 2013). Average time from approval to first disbursement (months): Status: Number of visits under Open Data policy has increased Number of months between approval to first disbursement for significantly. IBRD/IDA operations including investment lending (IL) and development policy lending (DPL) – all IL and DPL that have Publications including research cited in professional started disbursing are included (Data Source: World Bank data journals (number): Cumulative value since start date of database system, March 2013). in question (the 3 databases have different start dates and different coverage) - Analysis presented in “The World Bank’s Status: Improving trend, at a desirable level for investment Publication Record�, Martin Ravallion and Adam Wagstaff, policy operations. research working paper No. 5374, 2010 (Data Source: SCOPUS Recipient executed trust fund disbursements (US$ billion): since 1965, SSCI/WoS since 1982, and GS). Dollar value of payments to a recipient made from a recipient- Status: Bank performance strong compared to referenced executed trust fund, which is a type of fund where the Bank peer organizations. passes on the funds to a third party and for which it plays an operational role, i.e., the Bank normally appraises and supervises Clients’ impression of contribution of Bank knowledge activities financed by these funds (Data Source: World Bank data work (scale 1-10): Results from Country Survey for question: system, July 2012). Overall, how significant a contribution do you believe the World Bank’s knowledge work and activities make to development Status: Stable trend. results in your country on a ten point scale? (1-Not significant at Projects with indicators capturing all aspects of all, 10-Very significant) (Data Source: Country Survey Reviews development objective (%): All aspects of the development FY12, February 2013). objectives are captured by relevant indicators in the results Status: Insufficient data to establish trend. frameworks of IBRD/IDA IL operations (Data Source: World Bank review– annual reviews, July 2012). Use of country systems for procurement (% of aid disbursed for government sector): Aid flows that use partner country Status: Performance standard: 100 procurement systems which either (a) adhere to broadly accepted Implementation Completion and Results Reports (ICR) good practices or (b) have a reform program in place to achieve reporting key results (%): Percentage of Implementation these (Data Source: Paris Declaration survey). Completion Reports reporting any data related directly to the Status: Performance standard: 55 achievement of the Project Development Objective (output/ outcome for IL; key results for DPO) (Data Source: World Bank Use of country systems for financial management (% of aid review based on FY10-FY12 ICRs, July 2012). disbursed for government sector): Aid flows that use public financial management (PFM) systems in partner countries which Status: Performance standard: 100 either (a) adhere to broadly accepted good practices or (b) have a Bank operations with beneficiary feedback (%): Investment reform program in place to achieve these (Data Source: Paris lending operations that provide support to develop or use Declaration survey). community-based monitoring systems/processes, community Status: Performance standard: 65 scorecards, or citizen scorecards to improve social accountability (Data Source: World Bank reviews, March 2013). Use of country monitoring and evaluation systems (%): Investment lending operations that use existing country routine Status: Bank operations with beneficiary feedback have information system including surveys to report data (Data Source: increased significantly. World Bank Staff estimates, annual reviews, July 2012). Projects with gender-informed design (%): IBRD/IDA Status: Increased use of country monitoring systems, Investment Lending approvals with gender-informed design. including third-party monitoring. Project is considered gender-informed if it addresses any of the following aspects: a) analysis and/or consultation on gender Collaborative analytical and advisory activities (% of related issues; b) specific actions to address the distinct needs of country analyses): Country analytic work (CAW), including women and girls, or men and boys, and/or positive impacts on diagnostic reviews that are joint. To be considered coordinated, gender gaps; and c) mechanisms to monitor gender impact to analytical work must be undertaken jointly with another donor, facilitate gender-disaggregated analysis (Data Source: World undertaken by one donor on behalf of another or undertaken with Bank review, July 2012). substantive involvement from the government (Data Source: Paris Declaration survey). Status: Performance standard: 55 Status: Performance standard: 66 World Bank Corporate Scorecard | April 2013 25 TIER IV: ORGANIZATIONAL EFFECTIVENESS AND MODERNIZATION Is the Bank managing skills, capacity, resources, and processes efficiently, and is business modernization on track? Client services as % of total cost (%): Spending on client fund reforms. Enabling the Bank to expand services to clients services from all funding sources (Bank Budget including also has value to the donor community providing these funds. reimbursables and Bank Executed Trust Funds) expressed as a Use of trust funds to support IBRD/IDA lending preparation share of total spending. Client services include all business and implementation support (%): Total cost of lending and activities that are either specific to client countries (e.g. preparation supervision business processes for IBRD/IDA loans and credits and supervision of projects and knowledge products & services) that are funded by Bank Executed Trust Funds (BETF) expressed or global and sector-wide (e.g. knowledge management, sector as a share of total cost of lending and supervision business strategy, research, and external partnership) (Data Source: World processes for IBRD/IDA loans and credits from all funding sources Bank data system, July 2012). (Bank Budget including reimbursables and BETF) (Data Source: Status: Positive trend while absorbing decentralization costs. World Bank staff estimates, July 2012). Client services in fragile and conflict-affected areas (% of Status: Status signals close management attention to trust total cost): Spending on client services in Fragile and Conflict- fund reforms. Enabling the Bank to expand services to clients affected Situations expressed as a share of total spending. also has value to the donor community providing these funds. Includes spending from all funding sources (Bank Budget including Staff diversity (index): A weighted composite index made up of reimbursables and Bank Executed Trust Funds) (Data Source: the 4 institutional diversity indicators (SSA/CR, GF/GG Women, World Bank data system, July 2012). Part II Managers, and Female Managers) measuring their Status: Although spending has increased, it still requires aggregate difference from the target, which is 1. It is calculated by management attention, with the operationalization of WDR 2011. adding the ratio of each indicator to the target (1 if above target) with 0.4 factor for SSA/CR (to convey the relative difficulty Lending commitments (IBRD/IDA) (US$ billion): Dollar value of historically of identifying qualified candidates) and 0.2 factor for the sum approved by the Board to be extended to the client in the other three indicators (Data Source: World Bank staff loan, credit or grant terms from IBRD/IDA sources (Data Source: estimates, July 2012). World Bank data system, July 2012). Status: Performance standard: 1.00 Status: Lending commitments responsive to client demand during and subsequent to crises in line with projections. Staff mobility (%): A measure of organizational agility and knowledge transfer. Equally weighted between staff change in Financial intermediary funds commitments (US$ billion): location and staff change in PMU. Only for net open and term Financial Intermediary Fund Commitment represents a financial staff (Data Source: World Bank staff estimates, July 2012). liability created on behalf of the FIF governing body based on its decision-making processes (Data Source: World Bank data Status: Ongoing actions to improve staff rotation as part of system, February 2013). modernization. Status: Status light is not applicable. Staff engagement (%): An index calculated as the average percent of favorable responses to the four relevant questions in Recipient executed trust fund commitments (US$ billion): the Staff Survey (Questions 1, 4, 6, 29) (Data Source: World Bank Dollar value of the funds approved for a recipient-executed trust staff estimates, June 2011). fund, which is a type of fund where the Bank passes on the funds to a third party and for which it plays an operational role, i.e., the Status: Staff satisfaction high in last staff survey. Will require Bank normally appraises and supervises activities financed by continued monitoring. these funds (Data Source: World Bank data system, February Lending for program results (number): IBRD/IDA operations 2013). supporting programs using results-focused approaches (Data Status: Significant increase in RETF commitments with major Source: World Bank staff estimates, approved operations, allocation to high priority clients. February 2013). Share of knowledge services funded by trust funds (%): Status: Large number of operations has been approved since Spending on core knowledge products funded by Bank Executed the approval of the new Program-for-Results instrument. Trust Funds (BETF) expressed as a share of total spending on core IBRD/IDA results stories and briefs (number on web): Number knowledge products from all funding sources (Bank Budget of IBRD/IDA results stories and briefs available on the web (Data including reimbursables and BETF). Core knowledge products Source: World Bank website, July 2012). include: (1) Knowledge for external clients (Economic & Sector work, Impact Evaluation, Non-lending TA and External Training), Status: Large increase in available information in short time. (2) Knowledge as a public good (Research Services, Global Sectors/themes with core indicators for both IDA and IBRD Monitoring and Data and WDR) and (3) Knowledge for internal (number): Number of sectors/themes with core indicators for use (Knowledge Management, and New Product Development) both IDA and IBRD (Data Source: World Bank data system, July (Data Source: World Bank staff estimates, July 2012). 2012). Status: Status signals close management attention to trust Status: Performance standard: 7 26 World Bank Corporate Scorecard | April 2013 Openness: Access to Information requests with timely preparing IBRD/IDA projects delivered in each fiscal year divided completion (%): Percent of public access requests that received by the number of projects delivered in the same year (Data comprehensive responses within 20 working days. Includes Source: World Bank staff estimates, July 2012). public access to information cases that were closed in the fiscal Status: Faster and more cost effective delivery during crisis. year. The Bank “endeavors to provide a more comprehensive response within 20 working days. Additional time may be needed Average annual cost supporting project implementation in special circumstances, including, for example, those involving (average, US$): The total cost from all funding sources (Bank complex or voluminous requests, or requests requiring review by Budget including reimbursables and Bank Executed Trust Funds) or consultations with internal Bank units, external parties, the for supervision of IBRD/IDA portfolio in a fiscal year divided by the Access to Information Committee, or the Board.� (AI Policy at number of projects in the portfolio in the same year (Data Source: para. 25.) (Data Source: World Bank staff estimates, July 2012). World Bank staff estimates, July 2012). Status: Effective oversight, governance, and procedures have Status: Increase in line with increased attention to enabled timely responses to date. implementation support. Sector Board Connectivity: Professional staff time spent Budget flexibility at the start of the fiscal year (%): Total on tasks in other Bank units (%): Cost of time spent by all resources available for re-allocation at the start of the fiscal year professional staff (in grades GF to GI, excluding managers and expressed as a share of the net administrative budget for the ETCs) in operational units on tasks managed outside their unit as same year. Includes amounts reserved in central contingency a percentage of total cost of time recorded by such staff, using all accounts and set-aside funds in addition to the +2% flexibility funding sources (Bank Budget including reimbursables and Bank band (Data Source: World Bank staff estimates, February 2013). Executed Trust Funds) (Data Source: World Bank staff estimates, Status: Performance standard: 5 July 2012). Support to agriculture and related sectors (average, US$ Status: Significantly below the performance standard 10. billion per year): Includes lending commitments of IBRD/IDA and Decentralization: Services for clients managed by staff Special Financing only (Data Source: World Bank data system, based in client countries (%): Tasks managed by staff in the July 2012). field (Data Source: World Bank system, July 2012). Status: Current 3-year average marginally below the projection. Status: Moving in the right direction and management is Support to sustainable infrastructure (average,US$ billion seeking further shift of responsibilities to the field. per year): Lending commitments, including IBRD, IDA, GEF, Projects with new risk framework with fast processing (%): Recipient Executed Trust Funds and Special Financing (Data Percentage of all projects with an ORAF approved in a fiscal year Source: World Bank data system, July 2012). which processed fast (track 1, AF and ERL) (Data Source: World Status: PCD projections met in fiscal 2011 – see April 2012 Bank system, July 2012). Scorecard. Projection estimate is replaced with ‘monitored’. Status: Includes new risk management approach. Support to health, nutrition and population (average, US$ Speed of preparation from Concept Note to Approval billion per year): Lending commitments of IBRD/IDA only (Data (months): Number of months between Concept Note review and Source: World Bank data System, July 2012). Board approval for investment lending operations (Data Source: Status: PCD projections met. World Bank staff estimate, July 2012). Support to education sector (average, US$ billion per year): Status: Performance standard: 12 months Lending commitments of IDA only (Data Source: World Bank data Average cost of preparing a lending project (average, US$): system, July 2012). The total accumulated cost from all funding sources (Bank Budget Status: PCD projections met. including reimbursables and Bank Executed Trust Funds) for World Bank Corporate Scorecard | April 2013 27 PHOTO CREDITS: Cover (from top, left to right): Eric Miller, Arne Hoel, Meriem Gray, Curt Carnemark, Tran Thi Hoa, Eric Miller, Simone D. McCourtie, Arne Hoel, World Bank, Michael Foley, Michael Foley, Michael Foley, Curt Carnemark, Michael Foley. Interior: Shehzad Noorani, page 2; Curt Carnemark, page 4; Ray Witlin, page 5; Curt Carnemark, page 6; Yosef Hadar, page 8; François Le Gall, page 12; Curt Carnemark, page 16; Curt Carnemark, page 19.