World Bank Group Country Opinion Survey 2021: Guinea-Bissau CAR COS FY17 Report (Final).docx FY 2021 Guinea-Bissau Country Opinion Survey Report THE WORLD BANK GROUP Public Opinion Research Group 1 November 2021 World Bank Group Country Opinion Survey 2021: Guinea-Bissau Acknowledgements The Guinea-Bissau Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Strategic Insights Group (SI), led by Sharon Felzer (Senior Communications Officer, Head of SI). Yulia Danilina, Jessica Cameron, Nan Lin, and Aditi Routh oversaw design, reporting, and analysis. Dania Mendoza, Noreen Wambui, and Irina Popova provided data support. SI acknowledges the significant contribution from the Guinea-Bissau country team and from Luís Augusto Cordeiro Vaz Martins, an independent consultant. In particular, Strategic Insights Group is grateful for the support from Sonia Sanchez Moreno (Operations Officer) and Ramatulay Heloysa Barbosa (Executive Assistant), who coordinated the survey related activities from Bissau, Guinea-Bissau. 1 World Bank Group Country Opinion Survey 2021: Guinea-Bissau Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................4 IV. Overall Context ...........................................................................8 V. Overall Attitudes Toward the World Bank Group ......................14 VI. World Bank Group’s Support in Development Areas .................19 VII. World Bank Group’s Work and Engagement on the Ground .....21 VIII. World Bank Group’s Knowledge and Instruments .....................25 IX. The Future Role of the WBG in Guinea-Bissau ...........................28 X. Communication and Outreach ................................................. 33 XI. Appendices ................................................................................35 GUINEA-BISSAU 2 World Bank Group Country Opinion Survey 2021: Guinea-Bissau I. Objectives This survey was designed to assist the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Guinea-Bissau perceive the WBG. The survey explored: ▪ Overall Context ▪ Overall Attitudes toward the World Bank Group ▪ World Bank Group’s Work and Engagement on the Ground ▪ World Bank Group’s Support in Development Areas ▪ World Bank Group’s Knowledge Work and Activities ▪ The Future Role of the World Bank Group in Guinea-Bissau ▪ Communication and Information Sharing ▪ Background Information II. Methodology From March to May 2021, 350 stakeholders of the WBG in Guinea-Bissau were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the President, Prime Minister; office of a minister; office of a parliamentarian; ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/contractors working on WBG-supported projects/programs; local governments; independent government institutions; the judicial system; state-owned enterprises; bilateral and multilateral agencies; private sector organizations; the financial sector/private banks; private foundations; NGOs and community based organizations; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the media; and other organizations. A total of 204 stakeholders participated in the survey (58% response rate). Respondents completed the questionnaire in person, with a local consultant, or they completed the questionnaire online. Every country that engages in the Country Opinion Survey (COS) must include specific indicator questions that will be aggregated for the World Bank Group’s annual Corporate Scorecard. These questions are identified throughout the survey report. The results in this year’s Country Survey were compared to those in the Country Survey conducted in FY’18 (response rate was 78%, N=227). Data were weighted to reach the same stakeholder composition in two years, which allows for year comparisons. Stakeholder groups which were not present in both fiscal years were not included in the comparison. Respondents who belonged to the “other” stakeholder category were not included either. As a result, mean ratings, percentages of respondents, and the total number of respondents in both years are slightly different from those of the original data reported in the FY’18 COS report and the non- weighted data presented in appendices A, B, C and E. For the weighted stakeholder breakdown and year comparison results, please refer to Appendix D (page 75). Note that the body of the report presents data on selected questions of the survey questionnaire. Please refer to Appendix A for data on all survey questions. Appendices B, C, D, and E present data on selected questions. Additional data breakdowns are available upon request. 3 World Bank Group Country Opinion Survey 2021: Guinea-Bissau III. Demographics of the Sample Current Position ▪ Note that for further analyses, some respondent groups were combined.1 1 Respondents from the office of the President, Prime Minister were combined with the respondents from the office of a minister; respondents from PMUs/consultants/contractors working on WBG supported projects, from local governments, from independent government institutions, the judicial system, and state-owned enterprises were combined into the “Other Government Organizations” category; respondents from bilateral agencies were combined with those from multilateral agencies; respondents from the financial sector/private banks were combined with those from private sector organizations; respondents from trade unions, faith-based groups, and youth groups were combined into the “Other CSOs” category. The small number of the respondents from the academia were included in the “Other” category. There were no respondents from private foundations. 4 World Bank Group Country Opinion Survey 2021: Guinea-Bissau III. Demographics of the Sample (continued) Area of Primary Specialization 5 World Bank Group Country Opinion Survey 2021: Guinea-Bissau III. Demographics of the Sample (continued) Geographic Locations Exposure to Agencies within the World Bank Group 6 World Bank Group Country Opinion Survey 2021: Guinea-Bissau III. Demographics of the Sample (continued) Familiarity with the World Bank Group ▪ Year comparison: Respondents in this year’s Country Survey had significantly higher levels of familiarity with the WBG compared to respondents in the FY’18 Country Survey (weighted mean in FY’21 = 5.8; weighted mean in FY’18 = 5.2)2. ▪ Impact of familiarity: Respondents’ ratings of familiarity3 with the WBG were significantly, strongly correlated with their ratings for the WBG’s overall effectiveness4 in Guinea-Bissau and with their agreement that the WBG plays a relevant role in Guinea- Bissau’s development, and significantly, moderately correlated with their ratings of the extent to which the WBG’s work helps achieve development results in Guinea-Bissau. 2 The means in the chart were calculated based on un-weighted data. Please refer to Appendix D (page 75) for more details on weighting. 3 In FY 2021, the question about familiarity was asked separately about the World Bank and the IFC (B1_1 and B1_2). Only variable B1_1 (World Bank) was used in this calculation and in the chart on this page. 4 In FY 2021, the question about effectiveness was asked separately about the World Bank and the IFC (B4_1 and B4_2). Only variable B4_1 (World Bank) was used in this calculation. 7 World Bank Group Country Opinion Survey 2021: Guinea-Bissau IV. Overall Context Headed in the Right Direction5 Perceptions of Economic Opportunity 5 Percentages presented in this chart were calculated based on weighted data. 8 World Bank Group Country Opinion Survey 2021: Guinea-Bissau IV. Overall Context (continued) Development Priority ▪ Year comparison: Respondents in the previous FY’18 Country Survey indicated that the most important development priorities in Guinea-Bissau were “agriculture and rural development” (43%), “education” (38%), “energy supply and distribution” (34%), “public sector governance/reform” (31%), “job creation/employment” (31%), and “private sector development” (29%). In FY21, “health” emerged among the top development priorities, with notable increase form 10% in FY18 to 45% in FY21. ▪ Specialization: Respondents who identified their primary specialization of work as “education” (15% of the sample) were significantly more likely to indicate that “education” was the most important development priority in Guinea-Bissau, compared to the rest of the respondents (education specialists = 89%; others = 60%).6 6When more than 10% of the sample are respondents from a particular sector (see the full list of specialized areas in question H2 in Appendix F), analyses are done to see these respondents’ views about the development priorities in the country. 9 World Bank Group Country Opinion Survey 2021: Guinea-Bissau IV. Overall Context (continued) COVID-19 Pandemic: Where the Government of Guinea-Bissau Should Focus Efforts 10 World Bank Group Country Opinion Survey 2021: Guinea-Bissau IV. Overall Context (continued) Trust in Institutions 11 World Bank Group Country Opinion Survey 2021: Guinea-Bissau IV. Overall Context (continued) Guinea-Bissau as a Fragile State 12 World Bank Group Country Opinion Survey 2021: Guinea-Bissau IV. Overall Context (continued) Attributions for Slow/Failed Reform Efforts 13 World Bank Group Country Opinion Survey 2021: Guinea-Bissau V. Overall Attitudes toward the World Bank Group The World Bank Group’s Overall Effectiveness7 (Indicator Question) Achieving Development Results (Indicator Question) 7 Means in the charts on this page were calculated based on weighted data. 14 World Bank Group Country Opinion Survey 2021: Guinea-Bissau V. Overall Attitudes toward the World Bank Group (continued) Influence on Guinea-Bissau’s Development Agenda (Indicator Question) WBG Staffing in Guinea-Bissau8 8 Means in this chart were calculated based on weighted data. 15 World Bank Group Country Opinion Survey 2021: Guinea-Bissau V. Overall Attitudes toward the World Bank Group (continued) Overall Ratings for Indicator Questions by Stakeholder Groups 16 World Bank Group Country Opinion Survey 2021: Guinea-Bissau V. Overall Attitudes toward the World Bank Group (continued) Greatest Value ▪ Year comparison: Respondents in the previous FY’18 Country Survey indicated that the WBG’s greatest values to Guinea-Bissau were “strategy formulation” (44%), “capacity development related to World Bank Group supported projects” (43%), “financial resources” (28%), and “mobilizing third party financial resources” (28%). 17 World Bank Group Country Opinion Survey 2021: Guinea-Bissau V. Overall Attitudes toward the World Bank Group (continued) Greatest Weakness ▪ Year comparison: Respondents in the previous FY’18 Country Survey indicated that the WBG’s greatest weaknesses in its work in Guinea-Bissau were “World Bank Group’s processes too complex” (39%) and “World Bank Group’s processes too slow” (36%). 18 World Bank Group Country Opinion Survey 2021: Guinea-Bissau VI. WBG’s Support in Development Areas Effectiveness of WBG’s Support in Sectoral Areas: Collaboration9 9Note in the Appendix on the sectoral effectiveness (Appendix A, page 36) that primarily informed stakeholders responded to this question. Respondents were given the option of “don’t know” if they did not have exposure to the WBG’s work in certain development areas. 19 World Bank Group Country Opinion Survey 2021: Guinea-Bissau VI. WBG’s Support in Development Areas (continued) Support related to COVID-19 outbreak 20 World Bank Group Country Opinion Survey 2021: Guinea-Bissau VII. World Bank Group’s Work and Engagement on the Ground The World Bank Group’s Work in Guinea-Bissau: Year Comparison10 The World Bank Group’s Work in Guinea-Bissau: Collaboration 10 Means in this chart were calculated based on weighted data. 21 World Bank Group Country Opinion Survey 2021: Guinea-Bissau VII. WBG’s Work and Engagement on the Ground (continued) Overall Perceptions: Year Comparison11 Overall Perceptions: Collaboration 11Means in this chart were calculated based on weighted data. Only those questions asked both in FY18 and FY21 were included. 22 World Bank Group Country Opinion Survey 2021: Guinea-Bissau VII. WBG’s Work and Engagement on the Ground (continued) The WBG as an Effective Development Partner: Year Comparison12 12Means in this chart were calculated based on weighted data. Only those questions asked both in FY18 and FY21 were included. 23 World Bank Group Country Opinion Survey 2021: Guinea-Bissau VII. WBG’s Work and Engagement on the Ground (continued) The WBG as an Effective Development Partner: Collaboration 24 World Bank Group Country Opinion Survey 2021: Guinea-Bissau VIII. World Bank Group’s Knowledge and Instruments Frequency of Consulting WBG Knowledge Work and Activities Meeting Guinea-Bissau’s Knowledge Needs13 (Indicator Question) 13 Means in the charts on this page were calculated based on weighted data. 25 World Bank Group Country Opinion Survey 2021: Guinea-Bissau VIII. World Bank Group’s Knowledge and Instruments (continued) Contribution of the WBG’s Knowledge Work and Activities (Indicator Question) Technical Quality of the WBG’s Knowledge Work and Activities (Indicator Question) 26 World Bank Group Country Opinion Survey 2021: Guinea-Bissau VIII. World Bank Group’s Knowledge and Instruments (continued) Qualities of the WBG’s Knowledge Work and Activities14 Meeting Guinea-Bissau’s Needs for Financial Instruments15 (Indicator Question) WBG’s Global Advocacy Role (Indicator Question) 14 Means in this chart were calculated based on weighted data. Only those questions asked both in FY18 and FY21 were included. 15 Means in this chart were calculated based on weighted data. 27 World Bank Group Country Opinion Survey 2021: Guinea-Bissau IX. The Future Role of the World Bank Group in Guinea-Bissau Making the World Bank Group of Greater Value ▪ Year comparison: Respondents in the previous FY’18 Country Survey indicated that the WBG should “offer more innovative knowledge services” (36%), “reduce the complexity of obtaining World Bank Group financing” (26%), and “reach out more to groups outside of Government” (25%) to make itself of greater value in Guinea-Bissau. 28 World Bank Group Country Opinion Survey 2021: Guinea-Bissau IX. The Future Role of the WBG in Guinea-Bissau (continued) The World Bank Group Should Collaborate More with … ▪ Year comparison: Respondents in the FY’18 Country Survey indicated that the WBG should collaborate more with “NGOs/community-based organizations” (50%) to ensure better development results in Guinea-Bissau. 29 World Bank Group Country Opinion Survey 2021: Guinea-Bissau IX. The Future Role of the WBG in Guinea-Bissau (continued) Where the World Bank Group Should Focus its Resources ▪ Specialization: Respondents who identified their primary specialization of work as “education” (15% of the sample) were significantly more likely to indicate that the WBG should focus most of its resources on “education”, compared to the rest of respondents (education specialists = 85%; others = 50%).16 16When more than 10% of the sample are respondents from a particular sector (see the full list of specialized areas in question H2 in Appendix F), analyses are done to see these respondents’ views about which areas the World Bank Group should focus most of its resources on. 30 World Bank Group Country Opinion Survey 2021: Guinea-Bissau IX. The Future Role of the WBG in Guinea-Bissau (continued) The WBG Playing a Leading Role vs. Other Donors 31 World Bank Group Country Opinion Survey 2021: Guinea-Bissau IX. The Future Role of the WBG in Guinea-Bissau (continued) Partnering with Other Organizations 32 World Bank Group Country Opinion Survey 2021: Guinea-Bissau X. Communication and Outreach Note: When considering the World Bank Group’s future outreach with key constituencies, please see Appendix B (page 52) for selected responses by stakeholder groups. General Information Sources ▪ Year comparison: Respondents in the previous FY’18 Country Survey indicated that they got most of their information about economic and social development issues in Guinea-Bissau from “local radio/community radio” (67%), the “Internet” (39%), and from “local television” (38%). 33 World Bank Group Country Opinion Survey 2021: Guinea-Bissau X. Communication and Outreach (continued) Preferred Information Sources ▪ Year comparison: Respondents in the previous FY’18 Country Survey indicated that they would prefer to receive information from the WBG through “WBG’s seminars/ workshops/conferences” (74%) and through “WBG’s publications and other written materials” (59%). WBG Interaction Frequency 34 World Bank Group Country Opinion Survey 2021: Guinea-Bissau XI. Appendices A. Responses to All Questions Across All Respondents ..................... 36 B. Responses to Selected Questions by Stakeholder Groups ............ 52 C. Responses to Selected Questions by Levels of Collaboration with the World Bank Group .......................................................... 67 D. Responses to Selected Questions by Year..................................... 75 E. Indicator Questions as a Function of Exposure to the WBG .......... 80 F. Guinea-Bissau FY 2021 COS Questionnaire ................................... 81 GUINEA-BISSAU 35 World Bank Group Country Opinion Survey 2021: Guinea-Bissau Appendix A: Responses to All Questions across All Respondents (N=204) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don’t know” (DK), the mean rating across all respondents (Mean), and the standard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). A. Overall Context Percentage of Respondents 1. In general, would you say that Guinea-Bissau is headed in ... ? (N=196) The right direction 23.5% The wrong direction 46.9% Not sure 29.6% Percentage of Respondents 2. Do you think that economic opportunity for citizens in Guinea-Bissau is … ? (N=200) Increasing 16.0% Decreasing 54.0% Staying about the same 30.0% 36 World Bank Group Country Opinion Survey 2021: Guinea-Bissau A. Overall Context (continued) 3. Listed below are a number of development priorities in Guinea-Bissau. Please identify which of the following you consider the most important development Percentage of Respondents priorities in Guinea-Bissau. (Choose no more than THREE) (Responses Combined; N=200) Education 63.0% Health 44.5% Public sector governance/reform (i.e., government effectiveness, public financial 23.0% management, public expenditure, fiscal system reform) Agriculture and rural development 23.0% Judiciary reform 21.5% Job creation/employment 16.0% Water and sanitation 13.0% Security/stabilization/reconstruction 10.0% Energy 10.0% Poverty reduction 10.0% Transport (e.g., roads, bridges, transportation) 9.5% Private sector development 8.5% Food security 8.0% Economic growth 7.0% Anti-corruption 7.0% Natural resource management (e.g., forestry, fisheries, and mining) 5.0% Global pandemics (e.g., COVID-19) 4.0% Gender equity (closing the gap between women and men, and boys and girls) 3.5% Local governance and institutions 3.5% Gender based violence 1.0% Social protection (e.g., pensions, targeted social assistance) 1.0% Information and communications technology 1.0% Climate change (e.g., mitigation, adaptation) 1.0% Urban development 0.5% Disease (e.g., surveillance, epidemic preparedness) 0.0% National debt 0.0% 37 World Bank Group Country Opinion Survey 2021: Guinea-Bissau A. Overall Context (continued) 4. The COVID-19 pandemic has stressed many aspects of Guinea-Bissau’s growth and development. In which areas would you like to see the Guinea- Bissau government focus most of its efforts related to the impact of COVID-19 Percentage of Respondents over the next six months to a year? (Choose no more than THREE) (Responses Combined; N=199) Education 53.8% Healthcare 50.3% Fair and equal distribution of a COVID-19 vaccine if, and when, a safe one is 48.7% approved Ensuring sustainable business growth and job creation 33.2% Economic growth 22.1% Poverty and inequality (e.g., strengthening the social safety net, social assistance) 18.6% Providing direct financial support to businesses (business support packages) 16.6% Public service delivery (e.g., strengthening policies, institutions) 12.6% Providing direct non-financial (e.g., food, healthcare supplies, etc.) support to 12.1% citizens Nutrition/food security 12.1% Ensuring that girls and women have equal access to health care/health services 7.5% Ensuring that girls and women have equal access to job opportunities 6.5% Other 0.5% 5. When economic and/or social reform efforts fail or are slow to take place in Guinea-Bissau, which of the following would you attribute this to? (Choose no Percentage of Respondents more than TWO) (Responses Combined; N=189) Corruption 55.0% Ongoing conflict and instability 45.5% Political pressures and obstacles 27.5% Reforms are not well thought out in light of country challenges 18.5% Inadequate level of government accountability 13.2% Inadequate level of capacity in the government 11.6% Inadequate level of citizen/civil society participation 7.4% Pressure from outside interest groups (e.g., private sector, unions) 6.9% Inadequate level of donor coordination 6.9% Inadequate funding 3.2% Inadequate level of private sector participation 2.1% Other 0.0% 38 World Bank Group Country Opinion Survey 2021: Guinea-Bissau A. Overall Context (continued) 6. To what extent do you trust each of the following groups to do what is right? Degree (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 1. The national/federal government 158 18 3.81 2.81 2. Bilateral organizations (e.g., Camões Institute, CPLP, UE) 154 16 6.10 2.59 3. The World Bank Group* 157 16 6.76 2.53 4. The International Monetary Fund 150 14 6.01 2.60 5. The United Nations (UN) 164 4 6.38 2.72 6. The World Health Organization (WHO) 159 7 6.94 2.46 7. Regional development banks (e.g., AfDB, WADB, BADEA) 158 8 6.91 2.57 8. The Central Bank of West African States (BCEAO) 156 9 6.85 2.48 9. International private sector 143 20 4.96 2.49 10. Domestic private sector 148 10 4.72 2.69 11. International civil society (e.g., NGOs, CBOs) 151 7 5.75 2.75 12. Domestic civil society (e.g., NGOs, CBOs) 157 8 5.68 2.83 13. Youth organizations 158 6 5.83 2.70 14. Faith-based institutions 154 6 6.68 2.74 15. Domestic traditional media and their web presence (e.g., newspapers, TV 162 5 5.64 2.69 stations, radio) 16. International media and their web presence 156 9 5.63 2.58 17. Web based media (i.e., blogs, social media, other web-based news and 163 4 4.96 2.67 information sources) 7. When considering the characteristics of a fragile state, please identify which of the following best illustrate fragility in Guinea-Bissau. (Choose no more than Percentage of Respondents TWO) (N=191) Political uncertainty and instability 41.9% High levels of corruption 38.2% Weak institutional capacity 35.6% Weak accountability 22.5% Policy inconsistency 14.7% Lack of access to development finance 11.0% Lack of security (i.e., conflict and violence) 7.9% Crime and violence 6.3% Weak social cohesion 5.2% Low levels of political and economic inclusion 5.2% Food insecurity 3.1% None. I do not consider Guinea-Bissau a fragile state. 2.1% Other 0.5% High influx of refugees/migrants 0.0% B. Overall Attitudes toward the World Bank Group 1. How familiar are you with the work of these organizations in Guinea-Bissau? Familiarity (1-Not familiar at all, 10-Extremely familiar) N DK Mean SD 1. The World Bank (IDA) 183 n/a 5.67 3.01 2. The International Finance Corporation (IFC), the World Bank Group’s private 172 n/a 4.33 2.87 sector arm 39 World Bank Group Country Opinion Survey 2021: Guinea-Bissau B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree/disagree with the following statements about the Level of Agreement World Bank Group’s work in Guinea-Bissau? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 2. Overall the World Bank Group currently plays a relevant role in development 169 20 6.84 2.79 in Guinea-Bissau* 3. The World Bank Group’s work is aligned with what I consider the 159 19 6.42 2.77 development priorities for Guinea-Bissau* 4. Overall, please rate your impression of the effectiveness of these Effectiveness organizations in Guinea-Bissau. (1-Not effective at all, 10-Very effective) N DK Mean SD 3. The World Bank (IDA)* 165 20 6.32 2.73 4. The International Finance Corporation (IFC), the World Bank Group’s private 133 40 5.47 2.64 sector arm* Achieving Development Results N DK Mean SD 5. To what extent does the World Bank Group’s work help to achieve development results in Guinea-Bissau?* (1-To no degree at all, 10-To a very 168 18 6.71 2.67 significant degree) Influencing the Development Agenda N DK Mean SD 6. To what extent does the World Bank Group influence the development 165 19 6.77 2.65 agenda in Guinea-Bissau?* (1-To no degree at all, 10-To a very significant degree) 7. To what extent do you believe that the World Bank Group’s work and Percentage of Respondents support help the poorest in Guinea-Bissau? (Select only ONE response) (N=189) To a fully sufficient degree 17.5% To a somewhat sufficient degree 29.6% To a somewhat insufficient degree 30.2% To a very insufficient degree 12.2% Don’t know 10.6% 40 World Bank Group Country Opinion Survey 2021: Guinea-Bissau B. Overall Attitudes toward the World Bank Group (continued) 8. When thinking about the World Bank Group’s role in Guinea-Bissau, which Percentage of Respondents activity do you VALUE the most? (Choose no more than TWO) (Responses Combined; N=188) Financial resources 31.9% Technical assistance 29.8% Capacity development related to World Bank Group supported projects 28.2% Mobilizing third party financial resources 26.1% Strategy formulation 16.5% Data and statistics 14.4% Promoting knowledge sharing 13.3% Implementation support 13.3% Donor coordination 7.4% Formal policy advice, studies, analyses 4.8% Bringing together different groups of stakeholders 2.7% Global advocacy 1.1% Informal advice that World Bank Group’s staff provides (e.g., memos, short 1.1% evidence notes, informal discussions and emails) Other 1.1% 9. Which of the following do you identify as the World Bank Group’s greatest Percentage of Respondents WEAKNESSES in its work in Guinea-Bissau? (Choose no more than TWO) (Responses Combined; N=185) World Bank Group’s processes too slow and complex 23.2% Not willing to honestly criticize policies and reform efforts in the country 21.6% Not enough public disclosure of its work 21.6% Not aligned with country priorities 15.7% Not adequately sensitive to political/social realities in Guinea-Bissau 14.1% Too influenced by developed countries 14.1% Not collaborating enough with civil society (e.g., NGOs, CBOs) 13.5% Not collaborating enough with private sector 12.4% Don’t know 8.6% Inadequate World Bank Group’s staffing in Guinea-Bissau 5.9% Not adequately flexible in changing country circumstances 5.9% Not focused enough on issues that are unique to post-conflict countries 5.4% Inadequate level of real-time advice and guidance 4.9% Not sufficiently focused on sustainable results 4.9% Inadequate number of innovative financial products and services 3.8% Not collaborating enough with partners such as bilaterals, multilaterals, trust 2.7% funds, UN Staff too inaccessible 2.2% Arrogant in its approach 2.2% Inadequate number of innovative knowledge products and services 1.6% Other 1.6% 41 World Bank Group Country Opinion Survey 2021: Guinea-Bissau B. Overall Attitudes toward the World Bank Group (continued) 10. When thinking about how the World Bank Group can have the most impact on development results in Guinea-Bissau, which sectors do you believe the World Bank Group should prioritize with its resources (financial and knowledge Percentage of Respondents services) in Guinea-Bissau? (Choose no more than THREE) (Responses Combined; N=192) Education 55.7% Health 31.8% Agriculture and rural development 24.5% Public sector governance/reform (i.e., government effectiveness, public financial 23.4% management, public expenditure, fiscal system reform) Judiciary reform 17.7% Private sector development 16.1% Transport (e.g., roads, bridges, transportation) 12.5% Job creation/employment 12.0% Energy 10.9% Food security 9.4% Economic growth 9.4% Anti-corruption 7.8% Poverty reduction 7.8% Security/stabilization/reconstruction 7.3% Local governance and institutions 6.8% Climate change (e.g., mitigation, adaptation) 6.3% Global pandemics (e.g., COVID-19) 5.2% Gender equity (closing the gap between women and men, and boys and girls) 4.7% Water and sanitation 4.7% Natural resource management (e.g., forestry, fisheries, and mining) 2.6% Social protection (e.g., pensions, targeted social assistance) 2.1% Urban development 2.1% Information and communications technology 1.6% National debt 1.0% Gender based violence 1.0% Disease (e.g., surveillance, epidemic preparedness) 0.5% 11. What do you immediately think of when you hear about the IFC? (Choose Percentage of Respondents no more than THREE) (Responses Combined; N=186) Multi-lateral financial institution 41.4% Development institution 30.1% World Bank 30.1% Private Sector Solutions 25.3% Public-private partnerships 24.2% Investment Bank 21.0% Do not have enough information to say 17.7% Financial Advisory Solutions 17.2% Innovation and Entrepreneurship 15.1% Asset Manager 4.8% Venture Capital 4.3% Thought leader 2.7% Impact Investor 2.7% Other 1.6% None of these 1.1% 42 World Bank Group Country Opinion Survey 2021: Guinea-Bissau C. World Bank Group’s Work and Engagement on the Ground Staff Preparedness N DK Mean SD 1. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills mix and knowledge) to help Guinea-Bissau solve its most 153 32 7.09 2.56 complicated development challenges? (1-To no degree at all, 10-To a very significant degree) Staffing adequacy N DK Mean SD 2. To what extent do you believe the World Bank Group is adequately staffed in 125 53 5.82 2.60 Guinea-Bissau? (1-To no degree at all, 10-To a very significant degree) To what extent is the World Bank Group an effective development partner in Degree Guinea-Bissau, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 3. Responsiveness to needs* 149 17 5.62 2.70 4. Flexibility (in terms of the institution’s products and services)* 129 25 5.24 2.35 5. Flexibility (in terms of changing country circumstances)* 136 21 5.09 2.37 6. Being inclusive* 134 22 5.26 2.57 7. Openness (sharing data and other information)* 140 19 6.15 2.56 8. Collaboration with the Government* 147 16 6.97 2.49 9. The speed in which it gets things accomplished on the ground* 139 19 4.99 2.49 10. Helping to bring discipline/effective supervision to implementation of 141 18 6.17 2.58 investment projects* 11. Collaboration with civil society* 132 28 5.55 2.47 12. Staff accessibility* 131 20 5.67 2.53 13. Collaboration with other donors and development partners* 119 38 6.76 2.48 14. Collaboration with the private sector* 124 32 6.02 2.48 15. Collaboration with the UN* 120 36 7.41 2.31 16. Straightforwardness and honesty* 126 29 6.60 2.72 17. Treating clients and stakeholders in Guinea-Bissau with respect* 129 27 7.00 2.57 18. Being a long-term partner* 141 18 7.79 2.35 To what extent do you agree/disagree with the following statements? Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 19. The World Bank Group effectively monitors and evaluates the projects and 143 36 7.09 2.67 programs it supports 20. The World Bank Group’s Environmental and Social Framework requirements 125 39 6.78 2.46 are reasonable 21. The World Bank Group’s conditions on its lending are reasonable 111 58 5.79 2.52 22. The World Bank Group takes decisions quickly in Guinea-Bissau* 141 26 4.91 2.72 23. Working with the World Bank Group increases Guinea-Bissau’s institutional 152 18 6.84 2.78 capacity To what extent do you agree/disagree with the following statements about the World Bank Group in Guinea-Bissau? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 24. The World Bank Group’s financial instruments (i.e., Investment Project 142 40 5.26 2.71 Financing, etc.) meet the needs of Guinea-Bissau* 25. The World Bank Group meets Guinea-Bissau’s needs for knowledge services 142 29 5.58 2.69 (e.g., research, analysis, data, technical assistance)* 43 World Bank Group Country Opinion Survey 2021: Guinea-Bissau C. World Bank Group’s Work and Engagement on the Ground (continued) Global role of advocacy N DK Mean SD 26. How important is the World Bank Group’s global advocacy role in areas such as climate, health, gender, and debt?* (1-Not important at all, 10-Very 132 39 7.02 2.54 important) How effectively does the World Bank Group support Guinea-Bissau’s efforts … ? Effectiveness (1-Not effectively at all, 10-Very effectively) N DK Mean SD 27. To build stronger domestic resource mobilization systems in the Government 137 39 5.98 2.69 (e.g., tax collection) 28. To develop better and stronger data collection/analytics systems within the 128 38 5.92 2.71 Government 29. To strengthen the country’s crisis preparedness 131 32 6.08 2.71 30. To strengthen basic service delivery (health, education, water, and 152 14 6.80 2.61 electricity) 31. To promote digital inclusion (e.g., submarine cable, national fiber optic 135 33 7.13 2.80 backbone) D. World Bank Group’s Support in Development Areas 1. How EFFECTIVE do you believe the World Bank Group is in terms of the work Effectiveness it does in the following areas of development in Guinea-Bissau? (1-Not effective at all, 10-Very effective) N DK Mean SD 1. Social protection (e.g., pensions, targeted social assistance) 70 97 4.94 2.70 2. Education 125 33 6.57 2.58 3. Public sector governance/reform (i.e., government effectiveness, public 117 45 6.28 2.63 financial management, public expenditure, fiscal system reform) 4. Food security 116 41 6.05 2.56 5. Energy 127 34 7.06 2.63 6. Water and sanitation 122 39 6.48 2.73 7. Health 119 39 6.43 2.70 8. Transport (e.g., roads, bridges, transportation) 105 56 5.77 2.78 9. Agriculture and rural development 114 45 6.44 2.66 10. Environment, natural resources, and blue economy 100 56 5.86 2.60 11. Climate change (e.g., mitigation, adaptation) 104 53 5.85 2.73 12. Poverty reduction 123 34 6.05 2.76 13. Economic growth 120 36 5.93 2.62 14. Disease (e.g., surveillance, epidemic preparedness) 105 51 5.90 2.58 15. Information and communications technology 114 43 6.26 2.74 44 World Bank Group Country Opinion Survey 2021: Guinea-Bissau D. World Bank Group’s Support in Development Areas (continued) 2. The World Bank Group has provided fast track support to Guinea-Bissau Effectiveness related to the outbreak of COVID-19 since early 2020. Please rate the World Bank Group’s effectiveness when considering this fast track support, if and as it applies to your country, in the following areas: (1-Not effective at all, 10-Very effective) N NA DK Mean SD 1. Supporting health interventions for saving lives 121 1 47 6.16 2.92 2. Education (e.g., transitioning to remote learning, ensuring access, etc.) 108 4 48 4.91 3.01 3. Protecting poor people (social assistance/ social safety nets) 102 4 53 4.87 2.82 4. Ensuring sustainable business growth and job creation 103 3 53 4.93 2.72 5. Strengthening policies, institutions and investments for rebuilding 105 4 48 5.44 2.68 better 6. Macroeconomic stability and transparent debt management 100 6 52 5.86 2.76 7. Personal Protective Equipment (PPE), medical equipment and 101 5 56 6.11 2.62 laboratory material acquisition E. World Bank Group’s Knowledge Work and Activities 1. How frequently do you consult World Bank Group’s knowledge work and Percentage of Respondents activities in the work you do? (N=180) Weekly 11.1% Monthly 16.7% A few times a year 38.3% Rarely 28.3% Never 5.6% In Guinea-Bissau, to what extent do you believe that the World Bank Group’s Degree knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 2. Are timely 131 36 5.58 2.59 3. Include appropriate level of stakeholder involvement during preparation 121 36 5.81 2.52 4. Lead to practical solutions 127 31 5.79 2.61 5. Are source of relevant information on global good practices 137 22 6.44 2.66 6. Are adequately disseminated 124 32 5.56 2.75 7. Are translated enough into local language 123 32 4.76 2.76 8. Are adaptable to Guinea-Bissau’s specific development challenges and 134 26 5.60 2.61 country circumstances* Overall Evaluations N DK Mean SD 9. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your 159 13 6.74 2.53 country?* (1-Not significant at all, 10-Very significant) 10. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities?* (1-Very low technical quality, 10-Very high 152 18 7.07 2.28 technical quality) 45 World Bank Group Country Opinion Survey 2021: Guinea-Bissau F. The Future Role of the World Bank Group in Guinea-Bissau 1. Which of the following SHOULD the World Bank Group do to make itself of Percentage of Respondents greater value in Guinea-Bissau? (Choose no more than TWO) (Responses Combined; N=180) Increase its presence in rural areas in Guinea-Bissau 27.8% Increase the level of capacity development in the country 21.1% Engage more effectively with private sector 20.6% Engage more effectively with civil society (e.g., NGOs, CBOs) 20.0% Improve the quality of its experts as related to Guinea-Bissau’s specific 13.9% challenges Reduce the complexity of obtaining World Bank Group financing 13.9% Help to bring discipline/effective supervision to implementation of World Bank 12.2% Group projects Broadly and regularly disseminate information to the population of its work in 10.6% Guinea-Bissau Offer more innovative financial products and services 9.4% Engage more directly with beneficiaries 8.9% Increase the level of World Bank Group staffing in Guinea-Bissau’s office 7.2% Work faster 7.2% Engage more effectively with partners such as bilaterals, multilaterals, trust 6.7% funds, UN Provide more adequate data/knowledge/statistics/figures on Guinea-Bissau’s 6.7% economy Collaborate more effectively with Government clients (e.g., national, state, local) 5.0% Offer more real-time advice and guidance 2.8% Offer more innovative knowledge products and services 2.2% Ensure greater selectivity in its work 1.1% Other 0.6% 2. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with Percentage of Respondents more in your country? (Choose no more than TWO) (Responses Combined; N=179) Private sector 39.7% NGOs/Community Based Organizations 32.4% Youth/university groups 29.1% Local government 20.7% Beneficiaries 19.0% Media 9.5% UN agencies 9.5% Academia/think tanks/research institutes 8.9% Donor community 7.3% Emerging donors 6.1% Regional organizations (e.g., ECOWAS, African Union) 6.1% Foundations 3.9% Parliament 2.8% Peace keeping forces 1.1% Don’t know 1.1% Other 0.6% 46 World Bank Group Country Opinion Survey 2021: Guinea-Bissau F. The Future Role of the World Bank Group in Guinea-Bissau (continued) 3A. Which THREE areas below would benefit most from the World Bank Group playing a leading role among international partners in Guinea-Bissau? (Choose Percentage of Respondents no more than THREE) (Responses Combined; N=175) Human capital (education, health, social protection) 61.1% Public financial management 48.6% Access to justice systems 24.6% Stimulating dialogue to promote peace and stability 21.1% Jobs 20.6% Capacity of state institutions 18.3% Social cohesion 17.7% Access to basic services 16.6% Food security 12.0% Crisis response 9.1% Support domestic resource mobilization 9.1% Reducing gender-based violence 8.6% Crisis preparedness 6.9% Conflict resolution mechanisms 6.3% Improving livelihoods 4.0% Security mechanisms 2.3% Social safety nets 2.3% 3B. Which THREE areas below would benefit most from other donors in Percentage of Respondents Guinea-Bissau? (Choose no more than THREE) (Responses Combined; N=167) Human capital (education, health, social protection) 44.3% Public financial management 28.7% Social cohesion 24.0% Stimulating dialogue to promote peace and stability 23.4% Access to basic services 22.2% Access to justice systems 19.8% Capacity of state institutions 19.8% Jobs 17.4% Food security 16.2% Conflict resolution mechanisms 14.4% Reducing gender-based violence 13.2% Crisis preparedness 12.6% Crisis response 12.0% Support domestic resource mobilization 10.8% Improving livelihoods 7.8% Security mechanisms 3.6% Social safety nets 1.8% 47 World Bank Group Country Opinion Survey 2021: Guinea-Bissau F. The Future Role of the World Bank Group in Guinea-Bissau (continued) 4. Which TWO organizations are the most valuable for the World Bank Group to collaborate with to tackle fragility in Guinea-Bissau? (Select no more than Percentage of Respondents TWO) (Responses Combined; N=176) United Nations Development Program (UNDP) 48.3% World Health Organization (WHO) 43.8% World Food Program (WFP) 36.4% The United Nations International Children's Emergency Fund (UNICEF) 19.9% UN peace mission 12.5% Don’t know 8.5% None. I don’t believe the World Bank Group needs to partner with other 6.3% development organizations. Red Cross Guinea Bissau 5.7% The International Committee of the Red Cross (ICRC) 0.6% G. Communication and Information Sharing 1. How frequently do you interact with the World Bank Group now in Guinea- Percentage of Respondents Bissau? (N=178) Never 16.9% Less than once a year 15.7% Once a year to a few times a year 38.2% Less than once a month 3.9% At least once a month 18.5% At least once a week 6.7% 2. How do you get most of your information about economic and social Percentage of Respondents development issues in Guinea-Bissau? (Choose no more than TWO) (Responses Combined; N=173) Local radio 45.7% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 44.5% International radio 19.1% Local television 16.8% International television 15.0% International newspapers 12.7% Other 12.1% Local newspapers 9.2% Periodicals 8.1% 3. How would you prefer to receive information from the World Bank Group? Percentage of Respondents (Choose no more than THREE) (Responses Combined; N=181) World Bank Group’s seminars/workshops/conferences 48.1% World Bank Group’s website 46.4% World Bank Group’s publications and other written materials 40.9% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 40.3% Direct contact with World Bank Group (i.e., face to face meetings/discussions) 38.1% e-Newsletters 22.7% Interviews and press conferences for the Guinea-Bissau’s media 21.0% Webinars or online events hosted by the World Bank Group 13.8% 48 World Bank Group Country Opinion Survey 2021: Guinea-Bissau H. Background Information 1. Which of the following best describes your current affiliation? (Select only Percentage of Respondents ONE response) (N=193) NGO/Community Based Organization 16.6% Employee of Ministry, Ministerial Department, Implementation Agency 15.5% Private Sector Organization 11.9% Office of Parliamentarian 7.3% Office of Minister 6.7% Project Management Unit (PMU) overseeing implementation of WBG 6.2% project/Consultant/Contractor working on WBG supported project/program Multilateral Agency (UN, regional development bank) 6.2% Media (press, radio, TV, web, etc.) 4.7% State-Owned Enterprise 3.1% Faith-Based Group 3.1% Academia/Research Institute/Think Tank 3.1% Bilateral Agency (e.g., embassy, diplomatic, military) 2.6% Local Government Office or Staff 2.1% Independent Government Institution (i.e., regulatory agency, central 2.1% bank/oversight institution) Trade Union 2.1% Youth Group 2.1% Judicial System (e.g., courts) 1.6% Other 1.6% Office of the President, Prime Minister 1.0% Financial Sector/Private Bank 0.5% Private Foundation (e.g., Bill & Melinda Gates Foundation, Rockefeller 0.0% Foundation) 49 World Bank Group Country Opinion Survey 2021: Guinea-Bissau H. Background Information (continued) 2. Please identify the primary specialization of your work. (Select only ONE Percentage of Respondents response) (N=193) Education 14.5% Agriculture, rural development 10.4% Communications, public affairs 7.8% Generalist (specialized in multiple sectors) 7.8% Finance and markets 5.7% Macroeconomics, fiscal management 5.2% Governance, anti-corruption 5.2% Digital development and technology (ICT) 5.2% Health, nutrition 4.7% Poverty 4.1% Other 4.1% Trade and competitiveness 3.6% Energy 3.1% Social protection 2.6% Urban development 2.6% Jobs 2.1% Water, sanitation 2.1% Transport 2.1% Fragility, conflict, violence, refugees 2.1% Gender 1.6% Environment, natural resources 1.0% Climate change 1.0% Tourism 1.0% Demographics, migration 0.5% 3. Currently, do you professionally collaborate/work with the World Bank Percentage of Respondents Group (IDA, IFC, MIGA, ICSID) in Guinea-Bissau? (N=190) Yes 43.2% No 56.8% 4. If yes, which of the following agencies of the World Bank Group do you Percentage of Respondents primarily collaborate/work with in Guinea-Bissau? (Select only ONE response) (N=76) The World Bank (IDA) 89.5% The International Finance Corporation (IFC) 6.6% International Centre for Settlement of Investment Disputes (ICSID) 2.6% The Multilateral Investment Guarantee Agency (MIGA) 1.3% Percentage of Respondents 5. Do your projects involve both the World Bank and the IFC? (N=99) Yes 48.5% No 51.5% 50 World Bank Group Country Opinion Survey 2021: Guinea-Bissau H. Background Information (continued) 6. Which of the following describes most of your exposure to the World Bank Percentage of Respondents Group in Guinea-Bissau? (Choose no more than TWO) (Responses Combined; N=183) Collaborate as part of my professional duties 44.8% Use World Bank Group reports/data 31.1% Engage in World Bank Group related/sponsored events/activities 30.6% Observer (i.e., follow in media, discuss in informal conversations, etc.) 30.1% Use World Bank Group website for information, data, research, etc. 20.2% Percentage of Respondents 7. What’s your gender? (N=194) Female 22.2% Male 77.8% Percentage of Respondents 8. What’s your age? (N=197) 25 and under 0.0% 26-35 9.6% 36-45 33.0% 46-55 25.9% 56 and above 31.5% Percentage of Respondents 9. Which best represents your geographic location? (N=197) Bissau - Capital 88.8% Country regions 11.2% Islands (Archipelago Bijagós) 0.0% 51 World Bank Group Country Opinion Survey 2021: Guinea-Bissau Appendix B: Responses to Selected Questions by Stakeholder Groups17  Office of President/Prime Minister/Minister N=15  Office of Parliamentarian N=14  Employee of a Ministry N=30  Other Government Organizations18 N=29  Bilateral/Multilateral Agency N=17  Private Sector/Financial Sector/Private Bank (Private Sector) N=24  NGO/Community Based Organization (NGO) N=32  Other Civil society Organizations (Other CSOs) 19 N=14  Media N=9  Other20 N=9 A. Overall Context In general, would you say that Guinea-Bissau is headed in ... ? Office of the Bilateral/ President/ Office of Employee of Other Gov-t Multilateral Percentage of Respondents PM/Minister Parliamentarian a Ministry Organizations Agency Private Sector NGO Other CSOs Media Other The right direction 35.7% 14.3% 22.2% 24.1% 29.4% 16.7% 26.7% 15.4% 22.2% 22.2% The wrong direction* 35.7% 71.4% 33.3% 48.3% 23.5% 66.7% 40.0% 53.8% 77.8% 33.3% Not sure 28.6% 14.3% 44.4% 27.6% 47.1% 16.7% 33.3% 30.8% 0.0% 44.4% *Significantly different between stakeholder groups 17 Only 193 respondents provided information about their current position. Therefore, only these respondents were included in the across-stakeholder analysis presented in this appendix. 18 Includes the following categories: PMU/Consultant/Contractor working on WBG supported project/program (N=12), State-Owned Enterprise (N=6), Independent Government Institution (N=4), Judicial System (N=3), and Local Government Office or Staff (N=4). 19 Includes the following categories: Faith-Based Group (N=6), Trade Union (N=4), and Youth Group (N=4). 20 Includes the following categories: Academia/Research Institute/Think Tank (N=6), and Other (N=3). There were no respondents from private foundations. 52 World Bank Group Country Opinion Survey 2021: Guinea-Bissau A. Overall Context (continued) Listed below are a number of development priorities in Guinea-Bissau. Please identify which of the following you consider the most important development priorities in Guinea-Bissau. (Choose no more than THREE) Office of the Bilateral/ Percentage of Respondents President/ Office of Employee of Other Gov-t Multilateral (Responses combined) PM/Minister Parliamentarian a Ministry Organizations Agency Private Sector NGO Other CSOs Media Other Water and sanitation 21.4% 7.1% 6.7% 14.3% 17.6% 8.3% 12.9% 21.4% 22.2% 0.0% Job creation/employment 7.1% 28.6% 10.0% 10.7% 5.9% 25.0% 19.4% 28.6% 11.1% 12.5% Health* 50.0% 21.4% 50.0% 35.7% 29.4% 50.0% 51.6% 85.7% 44.4% 25.0% Gender based violence 0.0% 7.1% 0.0% 0.0% 5.9% 0.0% 0.0% 0.0% 0.0% 0.0% Social protection 7.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 7.1% 0.0% 0.0% Gender equity* 0.0% 7.1% 0.0% 3.6% 0.0% 0.0% 6.5% 0.0% 11.1% 25.0% Private sector development 21.4% 7.1% 3.3% 3.6% 23.5% 16.7% 3.2% 0.0% 22.2% 0.0% Education 64.3% 42.9% 66.7% 60.7% 47.1% 70.8% 61.3% 85.7% 66.7% 75.0% Security/stabilization/recon 21.4% 7.1% 3.3% 14.3% 17.6% 8.3% 6.5% 7.1% 11.1% 12.5% struction Public sector 21.4% 35.7% 26.7% 28.6% 23.5% 33.3% 9.7% 14.3% 11.1% 25.0% governance/reform Food security 0.0% 0.0% 6.7% 7.1% 11.8% 8.3% 9.7% 14.3% 0.0% 12.5% Urban development 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Energy 21.4% 14.3% 16.7% 7.1% 17.6% 4.2% 9.7% 0.0% 0.0% 12.5% Judiciary reform 14.3% 14.3% 23.3% 35.7% 11.8% 25.0% 25.8% 7.1% 44.4% 0.0% Economic growth 7.1% 0.0% 13.3% 14.3% 5.9% 0.0% 6.5% 0.0% 0.0% 12.5% Local governance and 7.1% 0.0% 6.7% 3.6% 5.9% 0.0% 3.2% 0.0% 0.0% 12.5% institutions Information and communications 0.0% 0.0% 0.0% 0.0% 0.0% 4.2% 3.2% 0.0% 0.0% 0.0% technology Transport 0.0% 14.3% 13.3% 14.3% 17.6% 4.2% 12.9% 7.1% 0.0% 0.0% Agriculture and rural 21.4% 7.1% 36.7% 25.0% 17.6% 16.7% 29.0% 21.4% 0.0% 0.0% development Global pandemics (e.g., 0.0% 14.3% 3.3% 3.6% 5.9% 0.0% 0.0% 0.0% 11.1% 0.0% COVID-19) Disease 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% National debt 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Natural resource 7.1% 7.1% 6.7% 0.0% 0.0% 4.2% 9.7% 0.0% 11.1% 0.0% management Climate change 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.2% 0.0% 0.0% 12.5% Poverty reduction* 0.0% 28.6% 6.7% 10.7% 23.5% 4.2% 0.0% 0.0% 11.1% 37.5% Anti-corruption 7.1% 7.1% 0.0% 7.1% 11.8% 8.3% 6.5% 0.0% 22.2% 0.0% *Significantly different between stakeholder groups 53 World Bank Group Country Opinion Survey 2021: Guinea-Bissau A. Overall Context (continued) When economic and/or social reform efforts fail or are slow to take place in Guinea-Bissau, which of the following would you attribute this to? (Choose no more than TWO) Office of the Bilateral/ Percentage of Respondents President/ Office of Employee of Other Gov-t Multilateral (Responses combined) PM/Minister Parliamentarian a Ministry Organizations Agency Private Sector NGO Other CSOs Media Other Pressure from outside 6.7% 0.0% 3.4% 10.3% 12.5% 4.8% 3.3% 15.4% 14.3% 14.3% interest groups Ongoing conflict and 40.0% 64.3% 48.3% 37.9% 37.5% 61.9% 40.0% 61.5% 28.6% 28.6% instability Inadequate funding 6.7% 0.0% 10.3% 3.4% 0.0% 4.8% 0.0% 0.0% 0.0% 0.0% Corruption 33.3% 50.0% 37.9% 65.5% 50.0% 61.9% 56.7% 76.9% 85.7% 42.9% Political pressures and 20.0% 28.6% 34.5% 41.4% 18.8% 19.0% 26.7% 23.1% 14.3% 28.6% obstacles Inadequate level of private 0.0% 7.1% 3.4% 0.0% 6.3% 4.8% 0.0% 0.0% 0.0% 0.0% sector participation Inadequate level of citizen/civil society 0.0% 7.1% 6.9% 3.4% 18.8% 4.8% 10.0% 0.0% 14.3% 14.3% participation Inadequate level of donor 13.3% 0.0% 10.3% 6.9% 12.5% 4.8% 6.7% 0.0% 0.0% 14.3% coordination Reforms are not well thought out in light of 46.7% 7.1% 27.6% 10.3% 18.8% 4.8% 16.7% 15.4% 28.6% 14.3% country challenges Inadequate level of 6.7% 21.4% 0.0% 20.7% 6.3% 19.0% 26.7% 0.0% 0.0% 14.3% government accountability Inadequate level of capacity 26.7% 7.1% 17.2% 0.0% 18.8% 9.5% 10.0% 0.0% 14.3% 14.3% in the government Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 54 World Bank Group Country Opinion Survey 2021: Guinea-Bissau A. Overall Context (continued) Office of the Bilateral/ President/ Office of Employee of a Other Gov-t Multilateral PM/Minister Parliamentarian Ministry Organizations Agency Private Sector NGO Other CSOs Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean To what extent do you trust the World Bank Group to do 11 6.82 7 5.43 22 6.36 22 7.68 13 7.38 20 5.90 13 7.46 24 6.29 8 6.25 8 7.75 what is right? (1-To no degree at all, 10-To a very significant degree) When considering the characteristics of a fragile state, please identify which of the following best illustrate fragility in Guinea-Bissau. (Choose no more than TWO) Office of the Bilateral/ Percentage of Respondents President/ Office of Employee of Other Gov-t Multilateral (Responses combined) PM/Minister Parliamentarian a Ministry Organizations Agency Private Sector NGO Other CSOs Media Other None. I do not consider 6.7% 7.7% 3.4% 0.0% 0.0% 0.0% 3.2% 0.0% 0.0% 0.0% Guinea-Bissau a fragile state. Crime and violence 6.7% 7.7% 6.9% 18.5% 0.0% 9.1% 0.0% 0.0% 11.1% 0.0% High influx of 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% refugees/migrants Lack of access to 6.7% 0.0% 10.3% 22.2% 0.0% 18.2% 12.9% 21.4% 0.0% 0.0% development finance Policy inconsistency 13.3% 7.7% 17.2% 18.5% 6.3% 13.6% 6.5% 21.4% 33.3% 14.3% Weak social cohesion 6.7% 0.0% 10.3% 3.7% 0.0% 0.0% 0.0% 21.4% 11.1% 0.0% Weak institutional capacity 46.7% 23.1% 34.5% 33.3% 25.0% 31.8% 35.5% 35.7% 44.4% 42.9% Food insecurity 0.0% 0.0% 3.4% 0.0% 0.0% 9.1% 6.5% 7.1% 0.0% 0.0% High levels of corruption 26.7% 30.8% 17.2% 40.7% 43.8% 54.5% 41.9% 42.9% 55.6% 57.1% Weak accountability 20.0% 15.4% 20.7% 14.8% 31.3% 27.3% 29.0% 14.3% 33.3% 14.3% Lack of security 13.3% 15.4% 13.8% 11.1% 6.3% 0.0% 9.7% 0.0% 0.0% 0.0% Political uncertainty and 26.7% 76.9% 51.7% 33.3% 62.5% 27.3% 45.2% 28.6% 11.1% 57.1% instability* Low levels of political and 13.3% 0.0% 3.4% 3.7% 18.8% 4.5% 6.5% 0.0% 0.0% 0.0% economic inclusion Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 55 World Bank Group Country Opinion Survey 2021: Guinea-Bissau B. Overall Attitudes Toward the World Bank Group How familiar are you with the work of these organizations in Guinea-Bissau? (1-Not familiar at all, 10-Extremely familiar) Office of the Bilateral/ President/ Office of Employee of a Other Gov-t Multilateral PM/Minister Parliamentarian Ministry Organizations Agency Private Sector NGO Other CSOs Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean The World Bank (IDA) 15 7.00 11 5.00 27 4.96 27 6.78 14 5.64 23 4.96 12 6.42 30 5.27 9 5.89 8 6.00 The International Finance Corporation (IFC), the World 12 5.00 8 3.38 27 3.96 24 5.25 13 3.92 22 4.09 13 5.15 29 3.83 8 5.25 8 4.63 Bank Group’s private sector arm To what extent do you agree/disagree with the following statements about the World Bank Group’s work in Guinea-Bissau? (1-Strongly disagree, 10-Strongly agree) Office of the Bilateral/ President/ Office of Employee of a Other Gov-t Multilateral PM/Minister Parliamentarian Ministry Organizations Agency Private Sector NGO Other CSOs Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean Overall the World Bank Group currently plays a relevant role 15 7.47 10 4.90 26 6.27 25 7.60 15 7.27 20 5.80 11 7.91 23 7.09 9 7.22 9 7.33 in development in Guinea- Bissau The World Bank Group’s work is aligned with what I consider 12 6.50 10 3.20 24 5.67 24 7.33 13 6.62 17 5.88 12 6.50 25 6.72 8 7.88 9 7.33 the development priorities for Guinea-Bissau* *Significantly different between stakeholder groups Overall, please rate your impression of the effectiveness of these organizations in Guinea-Bissau. (1-Not effective at all, 10-Very effective) Office of the Bilateral/ President/ Office of Employee of a Other Gov-t Multilateral PM/Minister Parliamentarian Ministry Organizations Agency Private Sector NGO Other CSOs Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean The World Bank (IDA)* 15 7.27 9 3.44 24 5.38 23 7.39 13 7.15 22 5.68 10 7.30 24 6.33 9 6.33 9 6.56 The International Finance Corporation (IFC), the World 12 5.67 6 3.17 21 4.57 18 5.67 8 6.25 17 4.41 9 6.67 23 5.57 7 6.86 7 6.43 Bank Group’s private sector arm *Significantly different between stakeholder groups 56 World Bank Group Country Opinion Survey 2021: Guinea-Bissau B. Overall Attitudes Toward the World Bank Group (continued) Office of the Bilateral/ President/ Office of Employee of a Other Gov-t Multilateral PM/Minister Parliamentarian Ministry Organizations Agency Private Sector NGO Other CSOs Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean To what extent does the World Bank Group’s work help 12 7.00 10 5.40 27 5.89 26 7.69 15 7.13 19 5.53 12 8.08 23 6.43 9 7.44 9 7.00 to achieve development results in Guinea-Bissau?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups Office of the Bilateral/ President/ Office of Employee of a Other Gov-t Multilateral PM/Minister Parliamentarian Ministry Organizations Agency Private Sector NGO Other CSOs Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean To what extent does the World Bank Group influence 14 7.36 10 4.60 26 6.19 24 7.63 15 7.13 17 5.71 12 8.25 26 6.42 8 7.25 7 7.29 the development agenda in Guinea-Bissau?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups 57 World Bank Group Country Opinion Survey 2021: Guinea-Bissau B. Overall Attitudes Toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Guinea-Bissau, which sectors do you believe the World Bank Group should prioritize with its resources (financial and knowledge services) in Guinea-Bissau? (Choose no more than THREE) Office of the Bilateral/ Percentage of Respondents President/ Office of Employee of Other Gov-t Multilateral (Responses combined) PM/Minister Parliamentarian a Ministry Organizations Agency Private Sector NGO Other CSOs Media Other Gender equity 0.0% 0.0% 3.4% 3.6% 0.0% 4.3% 6.5% 7.1% 22.2% 12.5% Private sector development 26.7% 9.1% 6.9% 21.4% 25.0% 30.4% 12.9% 14.3% 0.0% 0.0% Education 40.0% 54.5% 58.6% 60.7% 37.5% 60.9% 45.2% 57.1% 88.9% 87.5% Public sector 33.3% 36.4% 24.1% 25.0% 18.8% 17.4% 25.8% 42.9% 11.1% 0.0% governance/reform Energy 6.7% 9.1% 10.3% 7.1% 12.5% 17.4% 6.5% 28.6% 11.1% 0.0% Global pandemics 0.0% 27.3% 3.4% 3.6% 0.0% 4.3% 9.7% 0.0% 0.0% 12.5% Water and sanitation 0.0% 0.0% 3.4% 3.6% 12.5% 4.3% 6.5% 0.0% 0.0% 0.0% Job creation/employment 0.0% 27.3% 0.0% 10.7% 18.8% 13.0% 16.1% 21.4% 0.0% 12.5% Health 33.3% 18.2% 55.2% 21.4% 37.5% 17.4% 29.0% 35.7% 44.4% 37.5% Social protection 0.0% 0.0% 0.0% 3.6% 6.3% 0.0% 3.2% 7.1% 0.0% 0.0% Security/stabilization/ 0.0% 18.2% 0.0% 10.7% 6.3% 17.4% 12.9% 0.0% 0.0% 0.0% reconstruction Food security 6.7% 0.0% 10.3% 3.6% 18.8% 4.3% 12.9% 14.3% 0.0% 0.0% Urban development 0.0% 0.0% 3.4% 0.0% 6.3% 0.0% 0.0% 7.1% 11.1% 0.0% Local governance and 20.0% 0.0% 6.9% 0.0% 6.3% 8.7% 6.5% 14.3% 0.0% 12.5% institutions Information and communications 0.0% 0.0% 3.4% 3.6% 0.0% 0.0% 0.0% 0.0% 11.1% 0.0% technology Transport 13.3% 0.0% 24.1% 28.6% 6.3% 8.7% 9.7% 7.1% 0.0% 0.0% Natural resource 6.7% 0.0% 0.0% 7.1% 0.0% 4.3% 0.0% 7.1% 0.0% 0.0% management Judiciary reform 20.0% 18.2% 17.2% 21.4% 12.5% 26.1% 16.1% 7.1% 22.2% 0.0% National debt* 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 11.1% 0.0% Economic growth 26.7% 18.2% 6.9% 3.6% 12.5% 4.3% 9.7% 0.0% 0.0% 12.5% Gender based violence* 13.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Anti-corruption 0.0% 9.1% 10.3% 7.1% 18.8% 8.7% 3.2% 0.0% 0.0% 25.0% Disease 0.0% 0.0% 3.4% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Agriculture and rural 20.0% 9.1% 37.9% 21.4% 6.3% 26.1% 38.7% 14.3% 11.1% 12.5% development Climate change 6.7% 0.0% 0.0% 7.1% 12.5% 0.0% 12.9% 0.0% 11.1% 12.5% Poverty reduction 6.7% 18.2% 3.4% 14.3% 6.3% 0.0% 6.5% 0.0% 22.2% 12.5% *Significantly different between stakeholder groups 58 World Bank Group Country Opinion Survey 2021: Guinea-Bissau C. World Bank Group’s Work and Engagement on the Ground To what extent is the World Bank Group an effective development partner in Guinea-Bissau, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Office of the Bilateral/ President/ Office of Employee of a Other Gov-t Multilateral PM/Minister Parliamentarian Ministry Organizations Agency Private Sector NGO Other CSOs Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean Responsiveness to needs 12 5.83 7 4.71 21 5.05 20 6.25 12 6.42 13 4.62 9 5.33 24 5.04 5 6.60 8 6.88 Flexibility (in terms of the institution’s products and 11 4.73 7 4.43 21 4.90 19 6.21 14 6.29 13 4.38 8 5.13 19 4.74 6 5.17 6 5.50 services) Flexibility (in terms of changing country 11 5.09 7 4.29 21 4.95 21 6.24 13 5.85 15 3.93 9 4.89 22 4.68 5 4.80 7 5.14 circumstances) Being inclusive 10 4.80 5 5.20 22 4.91 22 6.50 12 6.17 14 4.36 9 5.33 22 4.27 5 5.00 8 6.13 Openness (sharing data and 10 6.40 7 6.71 23 5.70 21 6.86 13 6.31 14 5.36 9 6.22 24 6.08 4 7.00 9 6.44 other information) Collaboration with the 12 6.83 8 6.63 24 6.38 22 7.64 14 7.07 17 5.47 12 7.33 19 7.53 6 8.00 9 7.56 Government The speed in which it gets things accomplished on the 11 5.45 8 3.13 21 4.52 20 6.00 13 5.46 15 3.60 11 5.55 21 4.67 5 4.20 8 5.88 ground* Helping to bring discipline/effective supervision to 12 6.42 8 5.75 23 5.74 19 6.84 13 5.77 18 5.28 11 6.64 20 6.25 4 6.50 8 6.38 implementation of investment projects Collaboration with civil society 11 5.55 6 6.33 19 5.16 18 5.83 12 5.75 15 4.67 11 6.09 23 5.13 4 4.50 8 6.63 Staff accessibility 11 5.64 6 5.33 22 5.59 18 5.94 13 6.77 15 5.47 9 5.78 21 5.14 5 4.20 8 6.13 Collaboration with other donors and development 11 6.36 6 6.50 17 5.71 20 7.50 12 6.50 13 6.15 6 6.33 19 7.11 6 7.00 5 8.00 partners Collaboration with the private 11 5.45 6 4.83 19 5.68 21 6.19 8 6.25 15 5.00 8 6.88 21 6.14 4 6.00 7 7.57 sector Collaboration with the UN 11 6.91 6 8.00 18 6.44 20 8.25 12 6.83 12 6.67 8 8.00 20 7.40 4 7.25 6 9.00 Straightforwardness and 10 6.20 7 6.00 17 6.47 18 7.67 13 6.77 16 5.56 8 6.00 21 6.67 4 7.25 8 6.38 honesty Treating clients and stakeholders in Guinea-Bissau 11 6.82 7 7.29 19 6.47 19 7.74 12 7.08 14 6.93 9 6.67 22 6.36 5 7.80 6 7.50 with respect Being a long-term partner 11 7.45 9 8.22 21 7.76 21 7.76 13 7.46 15 6.93 10 8.30 23 7.70 5 9.40 8 8.38 *Significantly different between stakeholder groups 59 World Bank Group Country Opinion Survey 2021: Guinea-Bissau C. World Bank Group’s Work and Engagement on the Ground (continued) To what extent do you agree/disagree with the following statement? (1- Strongly disagree, 10- Strongly agree) Office of the Bilateral/ President/ Office of Employee of a Other Gov-t Multilateral PM/Minister Parliamentarian Ministry Organizations Agency Private Sector NGO Other CSOs Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean The World Bank Group takes decisions quickly in Guinea- 12 5.17 7 3.00 23 4.30 19 6.11 13 6.46 15 3.67 10 5.50 23 4.78 5 3.60 8 5.13 Bissau* *Significantly different between stakeholder groups To what extent do you agree/disagree with the following statements about the World Bank Group in Guinea-Bissau? (1- Strongly disagree, 10- Strongly agree) Office of the Bilateral/ President/ Office of Employee of a Other Gov-t Multilateral PM/Minister Parliamentarian Ministry Organizations Agency Private Sector NGO Other CSOs Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean The World Bank Group’s financial instruments meet 14 5.71 9 4.33 22 4.68 22 5.41 11 6.73 12 4.25 12 6.00 20 5.20 7 5.00 8 5.50 the needs of Guinea-Bissau The World Bank Group meets Guinea-Bissau’s needs for 12 5.83 9 4.00 21 5.10 22 5.95 13 6.85 15 4.93 11 6.73 20 5.35 5 6.40 8 5.00 knowledge services Office of the Bilateral/ President/ Office of Employee of a Other Gov-t Multilateral PM/Minister Parliamentarian Ministry Organizations Agency Private Sector NGO Other CSOs Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean How important is the World Bank Group’s global advocacy 12 7.42 9 7.56 19 5.74 19 7.53 12 7.33 13 6.23 8 7.50 21 6.90 6 7.00 8 7.63 role in areas such as climate, health, gender, and debt? (1- Not important at all, 10- Very important) 60 World Bank Group Country Opinion Survey 2021: Guinea-Bissau E. World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Office of the Bilateral/ President/ Office of Employee of Other Gov-t Multilateral Percentage of Respondents PM/Minister Parliamentarian a Ministry Organizations Agency Private Sector NGO Other CSOs Media Other Weekly* 40.0% 0.0% 11.1% 19.2% 12.5% 0.0% 6.7% 7.7% 12.5% 0.0% Monthly 13.3% 0.0% 11.1% 23.1% 25.0% 20.0% 13.3% 30.8% 12.5% 11.1% A few times a year 33.3% 55.6% 44.4% 46.2% 43.8% 40.0% 30.0% 15.4% 37.5% 33.3% Rarely 13.3% 44.4% 29.6% 11.5% 18.8% 30.0% 36.7% 23.1% 37.5% 55.6% Never 0.0% 0.0% 3.7% 0.0% 0.0% 10.0% 13.3% 23.1% 0.0% 0.0% *Significantly different between stakeholder groups In Guinea-Bissau, to what extent do you believe that the World Bank Group’s knowledge work and activities: Office of the Bilateral/ President/ Office of Employee of a Other Gov-t Multilateral PM/Minister Parliamentarian Ministry Organizations Agency Private Sector NGO Other CSOs Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean Are adaptable to Guinea- Bissau’s specific development 11 6.18 7 4.71 20 4.90 23 5.91 11 6.36 16 4.75 8 6.75 18 5.61 5 5.20 9 5.67 challenges and country circumstances (1-To no degree at all, 10-To a very significant degree) Office of the Bilateral/ President/ Office of Employee of a Other Gov-t Multilateral PM/Minister Parliamentarian Ministry Organizations Agency Private Sector NGO Other CSOs Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean Overall, how significant a contribution do you believe the World Bank Group's 13 6.92 9 6.00 24 6.33 25 6.84 12 7.08 18 6.44 13 7.23 25 6.60 6 7.33 9 7.00 knowledge work and activities make to development results in your country? Overall, how would you rate the technical quality of the World Bank Group's 13 7.08 8 6.75 23 6.70 23 7.35 13 7.54 17 6.65 13 7.62 22 6.86 6 6.33 9 7.56 knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) 61 World Bank Group Country Opinion Survey 2021: Guinea-Bissau F. The Future Role of The World Bank Group in Guinea-Bissau Which of the following SHOULD the World Bank Group do to make itself of greater value in Guinea-Bissau? (Choose no more than TWO) Office of the Bilateral/ Percentage of Respondents President/ Office of Employee of Other Gov-t Multilateral (Responses combined) PM/Minister Parliamentarian a Ministry Organizations Agency Private Sector NGO Other CSOs Media Other Improve the quality of its experts as related to Guinea- 26.7% 11.1% 7.4% 23.1% 0.0% 15.0% 6.7% 23.1% 0.0% 22.2% Bissau’s specific challenges Engage more effectively with 33.3% 22.2% 7.4% 11.5% 6.3% 45.0% 16.7% 38.5% 25.0% 11.1% private sector* Increase the level of World Bank Group staffing in 6.7% 11.1% 14.8% 7.7% 12.5% 5.0% 3.3% 0.0% 12.5% 0.0% Guinea-Bissau’s office Broadly and regularly disseminate information to 13.3% 11.1% 18.5% 11.5% 12.5% 5.0% 3.3% 15.4% 25.0% 0.0% the population of its work in Guinea-Bissau Increase its presence in rural 26.7% 33.3% 11.1% 30.8% 12.5% 35.0% 36.7% 23.1% 62.5% 22.2% areas in Guinea-Bissau Offer more innovative knowledge products and 0.0% 0.0% 0.0% 0.0% 12.5% 0.0% 3.3% 0.0% 0.0% 11.1% services Collaborate more effectively 6.7% 0.0% 11.1% 3.8% 0.0% 0.0% 3.3% 0.0% 0.0% 22.2% with Government clients Work faster 13.3% 0.0% 18.5% 7.7% 0.0% 0.0% 3.3% 7.7% 12.5% 11.1% Reduce the complexity of obtaining World Bank Group 13.3% 11.1% 22.2% 23.1% 6.3% 5.0% 16.7% 15.4% 12.5% 0.0% financing Offer more real-time advice 0.0% 0.0% 3.7% 3.8% 0.0% 5.0% 0.0% 0.0% 0.0% 0.0% and guidance Help to bring discipline/ effective supervision to 20.0% 11.1% 22.2% 19.2% 6.3% 15.0% 6.7% 0.0% 0.0% 11.1% implementation of World Bank Group projects Engage more effectively with partners such as bilaterals, 0.0% 0.0% 11.1% 0.0% 31.3% 5.0% 0.0% 7.7% 0.0% 0.0% multilaterals, trust funds, UN* Offer more innovative financial products and 6.7% 11.1% 3.7% 11.5% 25.0% 25.0% 0.0% 0.0% 12.5% 0.0% services* Ensure greater selectivity in 0.0% 0.0% 3.7% 0.0% 6.3% 0.0% 0.0% 0.0% 0.0% 0.0% its work *Significantly different between stakeholder groups 62 World Bank Group Country Opinion Survey 2021: Guinea-Bissau F. The Future Role of The World Bank Group in Guinea-Bissau (continued) Continued from previous page Office of the Bilateral/ Percentage of Respondents President/ Office of Employee of Other Gov-t Multilateral (Responses combined) PM/Minister Parliamentarian a Ministry Organizations Agency Private Sector NGO Other CSOs Media Other Provide more adequate data/knowledge/statistics/fig 6.7% 0.0% 11.1% 3.8% 12.5% 10.0% 0.0% 3.3% 12.5% 11.1% ures on Guinea-Bissau’s economy Engage more effectively with 6.7% 11.1% 0.0% 15.4% 12.5% 10.0% 23.1% 70.0% 0.0% 11.1% civil society* Increase the level of capacity 20.0% 55.6% 29.6% 15.4% 25.0% 5.0% 23.1% 16.7% 12.5% 33.3% development in the country Engage more directly with 0.0% 0.0% 3.7% 11.5% 6.3% 15.0% 15.4% 10.0% 12.5% 22.2% beneficiaries Other 0.0% 0.0% 0.0% 0.0% 6.3% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) Office of the Bilateral/ Percentage of Respondents President/ Office of Employee of Other Gov-t Multilateral (Responses combined) PM/Minister Parliamentarian a Ministry Organizations Agency Private Sector NGO Other CSOs Media Other Beneficiaries 6.7% 22.2% 29.6% 24.0% 0.0% 15.0% 23.3% 28.6% 0.0% 33.3% Youth/university groups 13.3% 22.2% 25.9% 28.0% 20.0% 35.0% 30.0% 42.9% 37.5% 44.4% Private sector* 53.3% 55.6% 44.4% 44.0% 13.3% 55.0% 16.7% 50.0% 37.5% 22.2% Local government* 53.3% 11.1% 22.2% 32.0% 6.7% 10.0% 13.3% 7.1% 25.0% 22.2% Donor community* 13.3% 33.3% 14.8% 0.0% 13.3% 0.0% 0.0% 7.1% 0.0% 0.0% NGOs/Community Based 20.0% 0.0% 22.2% 40.0% 20.0% 25.0% 76.7% 35.7% 12.5% 11.1% Organizations* Academia/think 6.7% 11.1% 7.4% 8.0% 20.0% 10.0% 3.3% 7.1% 0.0% 33.3% tanks/research institutes Parliament* 6.7% 22.2% 0.0% 4.0% 0.0% 0.0% 0.0% 0.0% 0.0% 11.1% Foundations 0.0% 11.1% 3.7% 8.0% 0.0% 10.0% 0.0% 0.0% 0.0% 11.1% Media* 6.7% 0.0% 0.0% 8.0% 0.0% 10.0% 16.7% 0.0% 75.0% 11.1% Peace keeping forces 0.0% 0.0% 0.0% 0.0% 0.0% 5.0% 0.0% 7.1% 0.0% 0.0% Emerging donors 6.7% 11.1% 11.1% 0.0% 20.0% 5.0% 0.0% 0.0% 0.0% 0.0% UN agencies* 6.7% 0.0% 11.1% 4.0% 40.0% 5.0% 13.3% 0.0% 12.5% 0.0% Regional organizations* 0.0% 0.0% 7.4% 0.0% 33.3% 5.0% 3.3% 7.1% 0.0% 0.0% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.3% 0.0% 0.0% 0.0% Don’t know 0.0% 0.0% 0.0% 0.0% 6.7% 5.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 63 World Bank Group Country Opinion Survey 2021: Guinea-Bissau F. The Future Role of The World Bank Group in Guinea-Bissau (continued) Which TWO organizations are the most valuable for the World Bank Group to collaborate with to tackle fragility in Guinea-Bissau? (Select no more than TWO) Office of the Bilateral/ Percentage of Respondents President/ Office of Employee of Other Gov-t Multilateral (Responses combined) PM/Minister Parliamentarian a Ministry Organizations Agency Private Sector NGO Other CSOs Media Other World Food Program (WFP) 40.0% 55.6% 25.9% 41.7% 26.7% 30.0% 36.7% 50.0% 25.0% 33.3% World Health Organization 46.7% 66.7% 51.9% 25.0% 53.3% 40.0% 33.3% 58.3% 37.5% 55.6% (WHO) United Nations Development Program 26.7% 33.3% 63.0% 66.7% 40.0% 35.0% 43.3% 25.0% 75.0% 66.7% (UNDP)* UN peace mission 13.3% 22.2% 11.1% 8.3% 0.0% 5.0% 13.3% 25.0% 25.0% 11.1% Red Cross Guinea Bissau 0.0% 0.0% 3.7% 8.3% 0.0% 0.0% 13.3% 8.3% 12.5% 11.1% The United Nations International Children's 20.0% 0.0% 22.2% 20.8% 26.7% 30.0% 30.0% 0.0% 25.0% 0.0% Emergency Fund (UNICEF) The International Committee of the Red Cross 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% (ICRC) None. I don’t believe the World Bank Group needs to 13.3% 11.1% 3.7% 8.3% 0.0% 15.0% 3.3% 8.3% 0.0% 0.0% partner with other development organizations. Don’t know 13.3% 0.0% 7.4% 4.2% 26.7% 15.0% 6.7% 8.3% 0.0% 0.0% *Significantly different between stakeholder groups G. Communication and Information Sharing How frequently do you interact with the World Bank Group now in Guinea-Bissau? Office of the Bilateral/ President/ Office of Employee of Other Gov-t Multilateral Percentage of Respondents PM/Minister Parliamentarian a Ministry Organizations Agency Private Sector NGO Other CSOs Media Other Never 6.7% 11.1% 25.9% 7.7% 0.0% 21.1% 21.4% 16.7% 37.5% 37.5% Less than once a year 0.0% 33.3% 7.4% 11.5% 7.1% 15.8% 35.7% 20.0% 25.0% 12.5% Once a year to a few times a 26.7% 55.6% 40.7% 30.8% 28.6% 47.4% 28.6% 50.0% 25.0% 37.5% year Less than once a month 6.7% 0.0% 0.0% 7.7% 0.0% 5.3% 7.1% 3.3% 0.0% 0.0% At least once a month* 40.0% 0.0% 22.2% 15.4% 64.3% 10.5% 7.1% 10.0% 0.0% 12.5% At least once a week* 20.0% 0.0% 3.7% 26.9% 0.0% 0.0% 0.0% 0.0% 12.5% 0.0% *Significantly different between stakeholder groups 64 World Bank Group Country Opinion Survey 2021: Guinea-Bissau G. Communication and Information Sharing (Continued) How do you get most of your information about economic and social development issues in Guinea-Bissau? (Choose no more than TWO) Office of the Bilateral/ Percentage of Respondents President/ Office of Employee of Other Gov-t Multilateral (Responses combined) PM/Minister Parliamentarian a Ministry Organizations Agency Private Sector NGO Other CSOs Media Other Local radio 42.9% 33.3% 40.7% 37.0% 14.3% 47.4% 58.6% 76.9% 42.9% 50.0% International radio 28.6% 11.1% 25.9% 22.2% 7.1% 15.8% 6.9% 30.8% 14.3% 12.5% Local newspapers* 0.0% 0.0% 11.1% 3.7% 7.1% 21.1% 6.9% 15.4% 42.9% 0.0% International newspapers 0.0% 11.1% 11.1% 18.5% 35.7% 21.1% 3.4% 7.7% 28.6% 0.0% Local television 21.4% 22.2% 22.2% 22.2% 0.0% 0.0% 31.0% 15.4% 0.0% 0.0% International television 21.4% 44.4% 11.1% 14.8% 14.3% 10.5% 13.8% 15.4% 14.3% 0.0% Periodicals 7.1% 11.1% 18.5% 3.7% 7.1% 10.5% 6.9% 0.0% 0.0% 12.5% Social media 50.0% 33.3% 33.3% 37.0% 57.1% 63.2% 55.2% 30.8% 28.6% 37.5% Other 7.1% 22.2% 14.8% 22.2% 14.3% 5.3% 3.4% 7.7% 14.3% 25.0% *Significantly different between stakeholder groups How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Office of the Bilateral/ Percentage of Respondents President/ Office of Employee of Other Gov-t Multilateral (Responses combined) PM/Minister Parliamentarian a Ministry Organizations Agency Private Sector NGO Other CSOs Media Other World Bank Group’s publications and other 46.7% 44.4% 48.1% 37.0% 40.0% 35.0% 36.7% 35.7% 37.5% 66.7% written materials e-Newsletters 6.7% 22.2% 22.2% 14.8% 40.0% 40.0% 20.0% 28.6% 12.5% 33.3% World Bank Group’s seminars/workshops/confer 46.7% 44.4% 44.4% 55.6% 26.7% 30.0% 56.7% 42.9% 75.0% 66.7% ences Social media 26.7% 77.8% 40.7% 40.7% 33.3% 45.0% 36.7% 57.1% 12.5% 22.2% Direct contact with World 53.3% 11.1% 33.3% 48.1% 33.3% 25.0% 36.7% 42.9% 37.5% 44.4% Bank Group World Bank Group’s website 66.7% 22.2% 63.0% 40.7% 40.0% 55.0% 40.0% 42.9% 25.0% 22.2% Webinars or online events hosted by the World Bank 13.3% 11.1% 11.1% 18.5% 20.0% 15.0% 16.7% 14.3% 0.0% 0.0% Group Interviews and press conferences for the Guinea- 6.7% 33.3% 25.9% 14.8% 0.0% 30.0% 26.7% 14.3% 62.5% 11.1% Bissau’s media* *Significantly different between stakeholder groups 65 World Bank Group Country Opinion Survey 2021: Guinea-Bissau H. Background Information Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, MIGA, ICSID) in Guinea-Bissau?* Office of the Bilateral/ President/ Office of Employee of Other Gov-t Multilateral Percentage of Respondents PM/Minister Parliamentarian a Ministry Organizations Agency Private Sector NGO Other CSOs Media Other Yes 73.3% 0.0% 70.0% 58.6% 58.8% 40.9% 16.7% 33.3% 11.1% 25.0% No 26.7% 100.0% 30.0% 41.4% 41.2% 59.1% 83.3% 66.7% 88.9% 75.0% *Significantly different between stakeholder groups If yes, which of the following agencies of the World Bank Group do you primarily collaborate/ work with in Guinea-Bissau?* (Select only ONE response) Office of the Bilateral/ President/ Office of Employee of Other Gov-t Multilateral Percentage of Respondents PM/Minister Parliamentarian a Ministry Organizations Agency Private Sector NGO Other CSOs Media Other IDA 90.9% 0.0% 85.0% 93.8% 100.0% 75.0% 100.0% 100.0% 100.0% 50.0% IFC 0.0% 0.0% 15.0% 0.0% 0.0% 25.0% 0.0% 0.0% 0.0% 0.0% MIGA 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 50.0% ICSID 9.1% 0.0% 0.0% 6.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups Which of the following describes most of your exposure to the World Bank Group in Guinea-Bissau? (Choose no more than TWO) Office of the Bilateral/ Percentage of Respondents President/ Office of Employee of Other Gov-t Multilateral (Responses combined) PM/Minister Parliamentarian a Ministry Organizations Agency Private Sector NGO Other CSOs Media Other Observer 13.3% 50.0% 23.3% 19.2% 17.6% 43.5% 33.3% 50.0% 37.5% 12.5% Use World Bank Group 60.0% 16.7% 33.3% 15.4% 23.5% 21.7% 33.3% 33.3% 50.0% 50.0% reports/data Engage in World Bank Group related/sponsored 40.0% 16.7% 40.0% 38.5% 41.2% 13.0% 33.3% 16.7% 12.5% 50.0% events/activities Collaborate as part of my 60.0% 25.0% 50.0% 57.7% 70.6% 39.1% 25.9% 41.7% 25.0% 25.0% professional duties* Use World Bank Group website for information, 6.7% 16.7% 6.7% 42.3% 5.9% 30.4% 25.9% 25.0% 37.5% 0.0% data, research, etc. *Significantly different between stakeholder groups 66 World Bank Group Country Opinion Survey 2021: Guinea-Bissau Appendix C: Responses to Selected Questions by Level of Collaboration with the World Bank Group21 Note that this appendix presents comparative analysis of the data from those respondents who collaborate with the WBG vs. those respondents who do not collaborate with the WBG and covers the following selected questions from the FY21 Guinea- Bissau COS questionnaire: All 10-point scale questions and questions B7, B9, B10, and F1. Collaborating with the WBG, FY21 N=82 Not collaborating with the WBG, FY21 N=108 A. Overall Context To what extent do you trust each of the following groups to do what is right? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The national/federal government* 64 4.47 2.94 88 3.32 2.60 Bilateral organizations 66 6.06 2.69 82 6.12 2.54 The World Bank Group 67 7.09 2.55 82 6.43 2.51 The International Monetary Fund 66 6.21 2.53 78 5.79 2.69 The United Nations (UN) 67 6.30 2.67 90 6.39 2.80 The World Health Organization (WHO) 67 6.76 2.54 86 7.09 2.47 Regional development banks 68 6.53 2.66 84 7.24 2.49 The Central Bank of West African States 67 6.75 2.52 83 6.92 2.46 International private sector 62 5.05 2.47 74 4.89 2.55 Domestic private sector 64 4.67 2.46 78 4.86 2.83 International civil society (e.g., NGOs, CBOs)* 62 5.24 2.70 82 6.21 2.72 Domestic civil society (e.g., NGOs, CBOs)* 70 5.30 2.95 89 6.49 2.88 Youth organizations 67 5.46 2.52 83 6.17 2.72 Faith-based institutions* 63 6.08 2.70 84 6.98 2.76 Domestic traditional media and their web presence 67 5.46 2.66 88 5.60 2.68 International media and their web presence 64 5.25 2.45 86 5.80 2.63 Web based media 67 4.90 2.72 89 4.85 2.55 *Significantly different between collaborators and non-collaborators B. Overall Attitudes Toward the World Bank Group How familiar are you with the work of these organizations in Guinea-Bissau? (1-Not familiar at all, 10-Extremely familiar) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank (IDA)* 74 6.82 2.79 101 4.85 2.93 The International Finance Corporation (IFC), the World 70 4.67 3.02 94 4.04 2.77 Bank Group’s private sector arm *Significantly different between collaborators and non-collaborators 21 Only 190 respondents provided information about their level of collaboration with the World Bank Group (question H3 in the questionnaire). Therefore, only these respondents were included in the analysis presented in this appendix. 67 World Bank Group Country Opinion Survey 2021: Guinea-Bissau B. Overall Attitudes Toward the World Bank Group (continued) To what extent do you agree/disagree with the following statements about the World Bank Group’s work in Guinea-Bissau? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant 77 7.14 2.77 85 6.48 2.86 role in development in Guinea-Bissau The World Bank Group’s work is aligned with what I 70 6.89 2.75 82 5.98 2.80 consider the development priorities for Guinea-Bissau* *Significantly different between collaborators and non-collaborators Overall, please rate your impression of the effectiveness of these organizations in Guinea-Bissau. (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank (IDA) 74 6.65 2.61 84 5.90 2.83 The International Finance Corporation (IFC), the World 58 5.76 2.68 69 5.28 2.62 Bank Group’s private sector arm Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 74 6.85 2.68 88 6.48 2.69 achieve development results in Guinea-Bissau? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent does the World Bank Group influence the 71 6.99 2.56 87 6.51 2.76 development agenda in Guinea-Bissau? (1-To no degree at all, 10-To a very significant degree) To what extent do you believe that the World Bank Group’s work and support help the poorest in Guinea-Bissau?* (Select only ONE response) Collaborating with the Not collaborating with the Percentage of Respondents WBG WBG To a fully sufficient degree 26.9% 9.8% To a somewhat sufficient degree 34.6% 26.5% To a somewhat insufficient degree 24.4% 33.3% To a very insufficient degree 9.0% 15.7% Don't know 5.1% 14.7% *Significantly different between collaborators and non-collaborators 68 World Bank Group Country Opinion Survey 2021: Guinea-Bissau B. Overall Attitudes Toward the World Bank Group (continued) Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Guinea-Bissau? (Choose no more than TWO) Percentage of Respondents Collaborating with the Not collaborating with (Responses combined) WBG the WBG Inadequate World Bank Group’s staffing in Guinea-Bissau 6.4% 5.0% Inadequate level of real-time advice and guidance 3.8% 5.0% Inadequate number of innovative knowledge products and 3.8% 0.0% services* Inadequate number of innovative financial products and services 3.8% 4.0% Not focused enough on issues that are unique to post-conflict 5.1% 6.0% countries Not willing to honestly criticize policies and reform efforts in the 23.1% 21.0% country Staff too inaccessible 1.3% 3.0% Not collaborating enough with private sector 11.5% 12.0% Not collaborating enough with partners such as bilaterals, 1.3% 4.0% multilaterals, trust funds, UN Not aligned with country priorities 11.5% 19.0% Not adequately sensitive to political/social realities in Guinea- 12.8% 15.0% Bissau Too influenced by developed countries 11.5% 16.0% World Bank Group’s processes too slow and complex* 37.2% 14.0% Not adequately flexible in changing country circumstances 5.1% 7.0% Not sufficiently focused on sustainable results 2.6% 7.0% Not collaborating enough with civil society (e.g., NGOs, CBOs) 9.0% 17.0% Not enough public disclosure of its work 24.4% 18.0% Arrogant in its approach 1.3% 3.0% Other 1.3% 2.0% Don’t know 9.0% 8.0% *Significantly different between collaborators and non-collaborators 69 World Bank Group Country Opinion Survey 2021: Guinea-Bissau B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Guinea-Bissau, which sectors do you believe the World Bank Group should prioritize with its resources (financial and knowledge services) in Guinea-Bissau? (Choose no more than THREE) Percentage of Respondents Collaborating with the Not collaborating with the (Responses combined) WBG WBG Gender equity 3.7% 4.9% Private sector development 21.0% 13.7% Education* 45.7% 63.7% Public sector governance/reform 29.6% 19.6% Energy 11.1% 11.8% Global pandemics (e.g., COVID-19) 2.5% 6.9% Water and sanitation 2.5% 5.9% Job creation/employment* 4.9% 15.7% Health 32.1% 30.4% Social protection (e.g., pensions, targeted social assistance) 2.5% 2.0% Security/stabilization/reconstruction* 2.5% 10.8% Food security 9.9% 7.8% Urban development 0.0% 3.9% Local governance and institutions 6.2% 6.9% Information and communications technology 2.5% 1.0% Transport (e.g., roads, bridges, transportation)* 19.8% 7.8% Natural resource management 4.9% 1.0% Judiciary reform 13.6% 21.6% National debt 0.0% 2.0% Economic growth 11.1% 7.8% Gender based violence 1.2% 1.0% Anti-corruption 7.4% 7.8% Disease (e.g., surveillance, epidemic preparedness) 1.2% 0.0% Agriculture and rural development 28.4% 21.6% Climate change (e.g., mitigation, adaptation) 6.2% 5.9% Poverty reduction 8.6% 7.8% *Significantly different between collaborators and non-collaborators C. World Bank Group’s Work and Engagement on the Ground Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Guinea-Bissau solve its most 69 6.97 2.57 78 7.10 2.58 complicated development challenges? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group is 58 5.74 2.40 63 5.79 2.82 adequately staffed in Guinea-Bissau? (1-To no degree at all, 10-To a very significant degree) 70 World Bank Group Country Opinion Survey 2021: Guinea-Bissau C. World Bank Group’s Work and Engagement on the Ground (continued) To what extent is the World Bank Group an effective development partner in Guinea-Bissau, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Responsiveness to needs 63 6.03 2.71 81 5.22 2.69 Flexibility (in terms of the institution’s products and 55 5.49 2.35 69 4.88 2.31 services) Flexibility (in terms of changing country circumstances)* 57 5.61 2.49 73 4.67 2.21 Being inclusive* 60 5.78 2.66 69 4.72 2.44 Openness (sharing data and other information) 62 6.29 2.64 72 5.97 2.56 Collaboration with the Government 66 6.95 2.63 75 6.93 2.43 The speed in which it gets things accomplished on the 60 5.40 2.51 74 4.53 2.42 ground* Helping to bring discipline/effective supervision to 59 6.39 2.77 74 5.86 2.45 implementation of investment projects Collaboration with civil society 54 5.78 2.34 72 5.29 2.59 Staff accessibility* 58 6.19 2.72 68 5.12 2.30 Collaboration with other donors and development partners 55 6.84 2.69 59 6.68 2.22 Collaboration with the private sector 56 6.09 2.43 64 5.86 2.58 Collaboration with the UN 54 7.02 2.55 62 7.73 2.11 Straightforwardness and honesty 58 6.74 2.81 63 6.37 2.70 Treating clients and stakeholders in Guinea-Bissau with 58 7.09 2.71 66 6.94 2.54 respect Being a long-term partner 60 7.85 2.48 75 7.75 2.29 *Significantly different between collaborators and non-collaborators To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group effectively monitors and evaluates 61 7.20 2.74 76 6.93 2.67 the projects and programs it supports The World Bank Group’s Environmental and Social 58 7.02 2.65 63 6.46 2.29 Framework requirements are reasonable The World Bank Group’s conditions on its lending are 49 6.04 2.57 58 5.43 2.46 reasonable The World Bank Group takes decisions quickly in Guinea- 61 5.36 2.73 74 4.42 2.63 Bissau* Working with the World Bank Group increases Guinea- 64 7.05 2.62 82 6.68 2.88 Bissau’s institutional capacity *Significantly different between collaborators and non-collaborators 71 World Bank Group Country Opinion Survey 2021: Guinea-Bissau C. World Bank Group’s Work and Engagement on the Ground (continued) To what extent do you agree/disagree with the following statements about the World Bank Group in Guinea-Bissau? (1- Strongly disagree, 10- Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group’s financial instruments meet the 59 5.61 2.70 78 4.96 2.74 needs of Guinea-Bissau The World Bank Group meets Guinea-Bissau’s needs for 61 5.97 2.66 76 5.25 2.69 knowledge services Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD How important is the World Bank Group’s global advocacy role in areas such as climate, health, gender, 55 7.20 2.53 71 6.79 2.55 and debt? (1- Not important at all, 10-Very important) How effectively does the World Bank Group support Guinea-Bissau’s efforts … ? (1- Not effectively at all, 10-Very effectively) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To build stronger domestic resource mobilization systems 59 6.36 2.85 73 5.55 2.49 in the Government (e.g., tax collection) To develop better and stronger data collection/analytics 55 6.00 2.87 66 5.59 2.40 systems within the Government To strengthen the country’s crisis preparedness 57 6.35 2.69 67 5.70 2.71 To strengthen basic service delivery 66 7.09 2.59 79 6.44 2.67 To promote digital inclusion 60 7.12 2.81 68 6.93 2.77 D. World Bank Group’s Support in Development Areas How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Guinea-Bissau? (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Social protection 34 4.76 3.06 35 5.03 2.33 Education 56 6.63 2.67 65 6.48 2.56 Public sector governance/reform 54 6.04 2.93 58 6.36 2.36 Food security 52 6.29 2.85 60 5.75 2.32 Energy 59 7.08 2.78 62 6.98 2.58 Water and sanitation 60 6.53 2.79 58 6.38 2.76 Health 54 6.28 2.90 61 6.52 2.57 Transport (e.g., roads, bridges, transportation) 50 5.74 2.78 50 5.64 2.88 Agriculture and rural development 56 6.29 2.75 53 6.45 2.62 Environment, natural resources, and blue economy 45 5.67 2.80 51 5.90 2.48 Climate change (e.g., mitigation, adaptation) 46 5.83 2.87 54 5.78 2.69 Poverty reduction 55 6.18 2.99 63 5.89 2.65 Economic growth 53 6.04 2.92 62 5.84 2.41 Disease (e.g., surveillance, epidemic preparedness) 48 6.15 2.74 53 5.66 2.46 Information and communications technology 52 6.73 2.79 57 5.93 2.64 72 World Bank Group Country Opinion Survey 2021: Guinea-Bissau D. World Bank Group’s Support in Development Areas (continued) The World Bank Group has provided fast track support to Guinea-Bissau related to the outbreak of COVID-19 since early 2020. Please rate the World Bank Group’s effectiveness when considering this fast track support, if and as it applies to yo ur country, in the following areas: (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Supporting health interventions for saving lives 54 6.31 2.96 61 5.72 2.85 Education * 41 5.59 2.93 63 4.35 3.04 Protecting poor people * 42 5.74 2.95 58 4.17 2.57 Ensuring sustainable business growth and job creation* 41 5.59 2.90 57 4.28 2.43 Strengthening policies, institutions and investments for 42 6.02 2.79 59 4.98 2.57 rebuilding better Macroeconomic stability and transparent debt 42 6.36 2.84 53 5.30 2.66 management Personal Protective Equipment (PPE), medical equipment 45 6.44 2.56 52 5.67 2.66 and laboratory material acquisition *Significantly different between collaborators and non-collaborators E. World Bank Group’s Knowledge Work and Activities In Guinea-Bissau, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1- To no degree at all, 10- To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Are timely* 59 6.19 2.69 67 4.91 2.39 Include appropriate level of stakeholder involvement during 55 6.36 2.63 62 5.23 2.34 preparation* Lead to practical solutions* 57 6.39 2.65 64 5.22 2.47 Are source of relevant information on global good 61 6.62 2.92 70 6.19 2.45 practices Are adequately disseminated 55 5.85 2.86 63 5.14 2.66 Are translated enough into local language 51 5.06 2.71 66 4.39 2.80 Are adaptable to Guinea-Bissau’s specific development 59 6.03 2.61 68 5.06 2.47 challenges and country circumstances* *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make 68 7.07 2.58 84 6.44 2.50 to development results in your country? (1- Not significant at all, 10- Very significant) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, how would you rate the technical quality of the 64 7.27 2.30 81 6.86 2.30 World Bank Group's knowledge work and activities? (1- Very low technical quality, 10- Very high technical quality) 73 World Bank Group Country Opinion Survey 2021: Guinea-Bissau F. The future role of the World Bank Group in Guinea-Bissau Which of the following SHOULD the World Bank Group do to make itself of greater value in Guinea-Bissau? (Choose no more than TWO) Percentage of Respondents Collaborating with Not collaborating (Responses combined) the WBG with the WBG Improve the quality of its experts as related to Guinea-Bissau’s specific 12.0% 14.4% challenges Engage more effectively with private sector 18.7% 22.7% Increase the level of World Bank Group staffing in Guinea-Bissau’s office 8.0% 7.2% Broadly and regularly disseminate information to the population of its work in 10.7% 10.3% Guinea-Bissau Increase its presence in rural areas in Guinea-Bissau 26.7% 29.9% Offer more innovative knowledge products and services 0.0% 4.1% Collaborate more effectively with Government clients 6.7% 3.1% Work faster 10.7% 4.1% Reduce the complexity of obtaining World Bank Group financing 18.7% 10.3% Offer more real-time advice and guidance 1.3% 3.1% Help to bring discipline/effective supervision to implementation of World Bank 12.0% 12.4% Group projects Engage more effectively with partners such as bilaterals, multilaterals, trust 9.3% 5.2% funds, UN Offer more innovative financial products and services 12.0% 6.2% Ensure greater selectivity in its work 2.7% 0.0% Provide more adequate data/knowledge/statistics/figures on Guinea-Bissau’s 6.7% 7.2% economy Engage more effectively with civil society (e.g., NGOs, CBOs)* 9.3% 28.9% Increase the level of capacity development in the country 22.7% 19.6% Engage more directly with beneficiaries 9.3% 8.2% Other 1.3% 0.0% *Significantly different between collaborators and non-collaborators 74 World Bank Group Country Opinion Survey 2021: Guinea-Bissau Appendix D: Responses to Selected Questions by Year22 All data presented in this appendix are weighted. As a result, means of the FY 2021 data and the total number of respondents indicated will be slightly different from the aggregated responses in Appendix A. Similarly, responses from FY 2018 respondents and the total number of respondents indicated may differ from those reported in the FY 2018 COS report. FY 2018 Number of comparable respondents = 289 FY 2021 Number of comparable respondents = 304 By weighting, the FY 2018 and FY 2021 samples have the same stakeholder composition and thus are comparable. The weighted percentage of a stakeholder group is determined by the extent to which the World Bank Group interacts with them in the country and the percentage this group usually makes up in the past aggregated annual global data. The weighted stakeholder breakdown is presented below: Percentage of Respondents FY 2018 FY 2021 Office of the President/Prime Minister/Minister 11.0% 11.0% Office of Parliamentarian 4.5% 4.5% Government Institutions 34.0% 34.0% Local Government 2.0% 2.0% Bilateral/Multilateral Agency 5.5% 5.5% Civil Society 24.0% 24.0% Private Sector 10.0% 10.0% Academia/Research Institute/Think Tank 5.0% 5.0% Media 4.0% 4.0% A. Overall Context In general, would you say that Guinea-Bissau is headed in ... ?* Percentage of Respondents FY 2018 FY 2021 The right direction 13.7% 22.9% The wrong direction 60.9% 44.7% Not sure 25.4% 32.4% *Significantly different between FY2018 and FY2021 B. Overall Attitudes toward the World Bank Group FY 2018 FY 2021 N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in 191 5.18 2.36 164 5.77 3.05 Guinea-Bissau?*i (1-Not familiar at all, 10-Extremely familiar) *Significantly different between FY2018 and FY2021 i In FY 2021, this question was asked separately about the World Bank and the IFC (B1_1 and B1_2). For this calculation, question B1_1 that refers to the World Bank was compared to question B1 from FY 2018 – “How familiar are you with the work of the World Bank Group in Guinea-Bissau?”. 22Only those questions that were asked both in FY 2018 and FY 2021 country opinion surveys, with similar response scales/options, are presented in this appendix. 75 World Bank Group Country Opinion Survey 2021: Guinea-Bissau B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree/disagree with the following statements about the World Bank Group’s work in Guinea-Bissau? (1-Strongly disagree, 10-Strongly agree) FY 2018 FY 2021 N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 171 6.90 2.07 150 6.91 2.80 development in Guinea-Bissau The World Bank Group’s work is aligned with what I consider the 166 6.78 2.13 142 6.35 2.83 development priorities for Guinea-Bissau FY 2018 FY 2021 N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s 182 6.64 2.18 145 6.37 2.71 effectiveness in Guinea-Bissau.i (1-Not effective at all, 10-Very effective) *Significantly different between FY2018 and FY2021 i In FY 2021, this question was asked separately about the World Bank and the IFC (B4_1 and B4_2). For this calculation, question B4_1 that refers to the World Bank was compared to question B2 from FY 2018 – “Overall, please rate your impression of the World Bank Group’s effectiveness in Guinea-Bissau.” FY 2018 FY 2021 N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve 188 6.89 2.17 148 6.68 2.77 development results in Guinea-Bissau? (1-To no degree at all, 10-To a very significant degree) C. World Bank Group’s Work and Engagement on the Ground FY 2018 FY 2021 N Mean SD N Mean SD To what extent do you believe the World Bank Group is adequately 162 5.12 1.81 115 5.82 2.59 staffed in Guinea-Bissau?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY2018 and FY2021 76 World Bank Group Country Opinion Survey 2021: Guinea-Bissau C. World Bank Group’s Work and Engagement on the Ground (continued) To what extent is the World Bank Group an effective development partner in Guinea-Bissau, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) FY 2018 FY 2021 N Mean SD N Mean SD Responsiveness to needs* 158 6.68 2.00 133 5.58 2.71 Flexibility (in terms of the institution’s products and services)* 152 5.71 1.77 115 5.17 2.40 Flexibility (in terms of changing country circumstances)* 153 6.25 1.79 123 5.10 2.41 Being inclusive 150 4.77 1.86 121 5.19 2.61 Openness (sharing data and other information) 149 5.77 2.10 126 6.17 2.55 Collaboration with the Government* 162 8.08 1.74 133 6.92 2.55 The speed in which it gets things accomplished on the ground* 147 5.81 1.66 123 4.96 2.45 Helping to bring discipline/effective supervision to implementation 153 6.15 1.88 127 6.13 2.59 of investment projects Collaboration with civil society* 155 4.53 2.11 119 5.46 2.47 Staff accessibility* 144 4.76 1.92 119 5.65 2.58 Collaboration with other donors and development partners* 150 7.41 1.80 107 6.68 2.50 Collaboration with the private sector* 148 6.77 1.65 114 5.90 2.46 i Collaboration with the UN 111 7.35 2.33 Straightforwardness and honesty* 103 5.73 2.37 112 6.53 2.73 Treating clients and stakeholders in Guinea-Bissau with respect 124 6.93 1.94 115 6.87 2.62 Being a long-term partner* 165 8.76 1.67 126 7.69 2.43 * Significantly different between FY2018 and FY2021 i Only FY21 questionnaire had this response option To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) FY 2018 FY 2021 N Mean SD N Mean SD The World Bank Group effectively monitors and evaluates the 129 7.18 2.71 projects and programs it supports i The World Bank Group’s Environmental and Social Framework 115 6.76 2.50 requirements are reasonablei The World Bank Group’s conditions on its lending are reasonable i 104 5.92 2.48 The World Bank Group takes decisions quickly in Guinea-Bissau 175 5.38 2.20 127 4.96 2.68 Working with the World Bank Group increases Guinea-Bissau’s 186 7.03 1.92 137 6.86 2.79 institutional capacity i Only FY21 questionnaire had this response option 77 World Bank Group Country Opinion Survey 2021: Guinea-Bissau C. World Bank Group’s Work and Engagement on the Ground (continued) To what extent do you agree/disagree with the following statements about the World Bank Group in Guinea-Bissau? (1-Strongly disagree, 10-Strongly agree) FY 2018 FY 2021 N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs of 169 5.92 1.92 128 5.25 2.76 Guinea-Bissau* The World Bank Group meets Guinea-Bissau’s needs for 165 6.36 1.95 128 5.56 2.69 knowledge services* * Significantly different between FY2018 and FY2021 E. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? * Percentage of Respondents FY 2018 FY 2021 Weekly 2.6% 13.6% Monthly 11.9% 17.3% A few times a year 61.9% 37.7% Rarely 18.0% 25.3% Never 5.7% 6.2% *Significantly different between FY2018 and FY2021 In Guinea-Bissau, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) FY 2018 FY 2021 N Mean SD N Mean SD i Are timely 120 5.54 2.65 Include appropriate level of stakeholder involvement during 109 5.84 2.52 preparationi Lead to practical solutions i 115 5.78 2.65 i Are source of relevant information on global good practices 122 6.42 2.72 Are adequately disseminatedi 112 5.55 2.77 i Are translated enough into local language 110 4.65 2.75 Are adaptable to Guinea-Bissau’s specific development 187 6.94 2.01 120 5.57 2.64 challenges and country circumstances* *Significantly different between FY2018 and FY2021 i Only FY21 questionnaire had this response option FY 2018 FY 2021 N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development 189 7.04 2.02 145 6.67 2.58 results in your country? Overall, how would you rate the technical quality of the World Bank 186 7.05 1.73 138 7.04 2.29 Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) 78 World Bank Group Country Opinion Survey 2021: Guinea-Bissau G. Communication and Information Sharing How frequently do you interact with the World Bank Group now in Guinea-Bissau?* Percentage of Respondents FY 2018 FY 2021 Never 13.9% 15.0% Less than once a year 13.9% 13.8% Once a year to a few times a year 58.8% 38.8% Less than once a month 3.6% 4.4% At least once a month 5.7% 20.0% At least once a week 4.1% 8.1% *Significantly different between FY2018 and FY2021 79 World Bank Group Country Opinion Survey 2021: Guinea-Bissau Appendix E: Indicator Questions as a Function of Exposure to the World Bank Group Currently, do you professionally collaborate/work with the World Bank Indicator Question Group in your country? Not collaborating Collaborating with the with the WBG WBG To what extent do you trust the World Bank Group to do what is right? 6.43 7.09 Overall the World Bank Group currently plays a relevant role in development 6.48 7.14 in Guinea-Bissau The World Bank Group’s work is aligned with what I consider the 5.98 6.89 development priorities for Guinea-Bissau Overall, please rate your impression of the World Bank’s effectiveness in 5.90 6.65 Guinea-Bissau Overall, please rate your impression of the IFC’s effectiveness in Guinea- 5.28 5.76 Bissau To what extent does the World Bank Group’s work help to achieve 6.48 6.85 development results in Guinea-Bissau? To what extent does the World Bank Group influence the development 6.51 6.99 agenda in Guinea-Bissau? Responsiveness to needs 5.22 6.03 Flexibility (in terms of the institution’s products and services) 4.88 5.49 Flexibility (in terms of changing country circumstances) 4.67 5.61 Being inclusive 4.72 5.78 Openness (sharing data and other information) 5.97 6.29 Collaboration with the Government 6.93 6.95 The speed in which it gets things accomplished on the ground 4.53 5.40 Helping to bring discipline/effective supervision to implementation of 5.86 6.39 investment projects Collaboration with civil society 5.29 5.78 Staff accessibility 5.12 6.19 Collaboration with other donors and development partners 6.68 6.84 Collaboration with the private sector 5.86 6.09 Collaboration with the UN 7.73 7.02 Straightforwardness and honesty 6.37 6.74 Treating clients and stakeholders in Guinea-Bissau with respect 6.94 7.09 Being a long-term partner 7.75 7.85 The World Bank Group takes decisions quickly in Guinea-Bissau 4.42 5.36 The World Bank Group’s financial instruments meet the needs of Guinea- 4.96 5.61 Bissau The World Bank Group meets Guinea-Bissau’s needs for knowledge services 5.25 5.97 How important is the World Bank Group’s global advocacy role in areas such 6.79 7.20 as climate, health, gender, and debt? In Guinea-Bissau, to what extent do you believe that the World Bank Group’s knowledge work and activities are adaptable to Guinea-Bissau’s 5.06 6.03 specific development challenges and country circumstances Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your 6.44 7.07 country? Overall, how would you rate the technical quality of the World Bank Group's 6.86 7.27 knowledge work and activities? Yellow highlight indicates significant difference between Yes and No means. 80 World Bank Group Country Opinion Survey 2021: Guinea-Bissau Appendix F: Guinea-Bissau FY21 COS Questionnaire World Bank Group Country Survey FY 2021 – Guinea-Bissau The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Guinea-Bissau or who observe activities related to social and economic development. The following survey will give the World Bank Group’s team that works in Guinea-Bissau, greater insight into how the Bank’s work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Guinea-Bissau. A local independent firm has been hired to oversee the logistics of this survey. This ensures anonymity and confidentiality. We hope you’ll be candid. Finally, the survey relates to the World Bank Group’s work. The World Bank Group consists of IBR D, IDA, IFC, MIGA, and ICSID. When responding to the survey, please consider the area of the World Bank Group with which you are most familiar. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 81 World Bank Group Country Opinion Survey 2021: Guinea-Bissau SECTION A: OVERALL CONTEXT A1. In general, would you say that Guinea-Bissau is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure A2. Do you think that economic opportunity for citizens in Guinea-Bissau is … ? 1 Increasing 2 Decreasing 3 Staying about the same A3. Listed below are a number of development priorities in Guinea-Bissau. Please identify which of the following you consider the most important development priorities in Guinea-Bissau. (Choose no more than THREE) 1 Water and sanitation 14 Judiciary reform 2 Job creation/employment 15 Economic growth 3 Health 16 Local governance and institutions 4 Gender based violence 17 Information and communications technology Social protection (e.g., pensions, targeted social 5 18 Transport (e.g., roads, bridges, transportation) assistance) Gender equity (closing the gap between women 6 19 Agriculture and rural development and men, and boys and girls) 7 Private sector development 20 Global pandemics (e.g., COVID-19) 8 Education 21 Disease (e.g., surveillance, epidemic preparedness) 9 Security/stabilization/reconstruction 22 National debt Public sector governance/reform (i.e., government Natural resource management (e.g., forestry, 10 effectiveness, public financial management, public 23 fisheries, and mining) expenditure, fiscal system reform) 11 Food security 24 Climate change (e.g., mitigation, adaptation) 12 Urban development 25 Poverty reduction 13 Energy 26 Anti-corruption 82 World Bank Group Country Opinion Survey 2021: Guinea-Bissau SECTION A: OVERALL CONTEXT A4. The COVID-19 pandemic has stressed many aspects of Guinea-Bissau’s growth and development. In which areas would you like to see the Guinea-Bissau government focus most of its efforts related to the impact of COVID-19 over the next six months to a year? (Choose no more than THREE) 1 Ensuring that girls and women have equal access to health care/health services 2 Providing direct non-financial (e.g., food, healthcare supplies, etc.) support to citizens 3 Fair and equal distribution of a COVID-19 vaccine if, and when, a safe one is approved 4 Economic growth 5 Poverty and inequality (e.g., strengthening the social safety net, social assistance) 6 Healthcare 7 Nutrition/food security 8 Education 9 Public service delivery (e.g., strengthening policies, institutions) 10 Ensuring sustainable business growth and job creation 11 Ensuring that girls and women have equal access to job opportunities 12 Providing direct financial support to businesses (business support packages) 13 Other (please specify): ________________________________________ A5. When economic and/or social reform efforts fail or are slow to take place in Guinea-Bissau, which of the following would you attribute this to? (Choose no more than TWO) 1 Pressure from outside interest groups (e.g., private sector, unions) 2 Ongoing conflict and instability 3 Inadequate funding 4 Corruption 5 Political pressures and obstacles 6 Inadequate level of private sector participation 7 Inadequate level of citizen/civil society participation 8 Inadequate level of donor coordination 9 Reforms are not well thought out in light of country challenges 10 Inadequate level of government accountability 11 Inadequate level of capacity in the government 12 Other (please specify): ________________________________________ 83 World Bank Group Country Opinion Survey 2021: Guinea-Bissau SECTION A: OVERALL CONTEXT A6. To what extent do you trust each of the following groups to do what is right? To no degree To a very significant Don't at all degree know 1 The national/federal government 1 2 3 4 5 6 7 8 9 10  2 Bilateral organizations (e.g., Camões Institute, CPLP, UE) 1 2 3 4 5 6 7 8 9 10  3 The World Bank Group 1 2 3 4 5 6 7 8 9 10  4 The International Monetary Fund 1 2 3 4 5 6 7 8 9 10  5 The United Nations (UN) 1 2 3 4 5 6 7 8 9 10  6 The World Health Organization (WHO) 1 2 3 4 5 6 7 8 9 10  7 Regional development banks (e.g., AfDB, WADB, BADEA) 1 2 3 4 5 6 7 8 9 10  8 The Central Bank of West African States (BCEAO) 1 2 3 4 5 6 7 8 9 10  9 International private sector 1 2 3 4 5 6 7 8 9 10  10 Domestic private sector 1 2 3 4 5 6 7 8 9 10  11 International civil society (e.g., NGOs, CBOs) 1 2 3 4 5 6 7 8 9 10  12 Domestic civil society (e.g., NGOs, CBOs) 1 2 3 4 5 6 7 8 9 10  13 Youth organizations 1 2 3 4 5 6 7 8 9 10  14 Faith-based institutions 1 2 3 4 5 6 7 8 9 10  Domestic traditional media and their web presence (e.g., 15 1 2 3 4 5 6 7 8 9 10  newspapers, TV stations, radio) 16 International media and their web presence 1 2 3 4 5 6 7 8 9 10  Web based media (i.e., blogs, social media, other web- 17 1 2 3 4 5 6 7 8 9 10  based news and information sources) A7. When considering the characteristics of a fragile state, please identify which of the following best illustrate fragility in Guinea-Bissau. (Choose no more than TWO) 1 None. I do not consider Guinea-Bissau a fragile state. 2 Crime and violence 3 High influx of refugees/migrants 4 Lack of access to development finance 5 Policy inconsistency 6 Weak social cohesion 7 Weak institutional capacity 8 Food insecurity 9 High levels of corruption 10 Weak accountability 11 Lack of security (i.e., conflict and violence) 12 Political uncertainty and instability 13 Low levels of political and economic inclusion 14 Other (please specify):_____________________________________ 84 World Bank Group Country Opinion Survey 2021: Guinea-Bissau SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B1. How familiar are you with the work of these organizations in Guinea-Bissau? Not familiar Extremely at all familiar 1 The World Bank (IDA) 1 2 3 4 5 6 7 8 9 10 The International Finance Corporation (IFC), the World 2 1 2 3 4 5 6 7 8 9 10 Bank Group’s private sector arm To what extent do you agree/disagree with the following statements about the World Bank Group’s work in Guinea-Bissau? Strongly Strongly Don't disagree agree know Overall the World Bank Group currently plays a B2 1 2 3 4 5 6 7 8 9 10  relevant role in development in Guinea-Bissau The World Bank Group’s work is aligned with what I B3 1 2 3 4 5 6 7 8 9 10  consider the development priorities for Guinea-Bissau B4. Overall, please rate your impression of the effectiveness of these organizations in Guinea-Bissau. Not effective Very Don't at all effective know 1 The World Bank (IDA) 1 2 3 4 5 6 7 8 9 10  The International Finance Corporation (IFC), the World 2 1 2 3 4 5 6 7 8 9 10  Bank Group’s private sector arm B5. To what extent does the World Bank Group’s work help to achieve development results in Guinea- Bissau? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree B6. To what extent does the World Bank Group influence the development agenda in Guinea-Bissau? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree B7. To what extent do you believe that the World Bank Group’s work and support help the poorest in Guinea-Bissau? (Select only ONE response) 1 To a fully sufficient degree 2 To a somewhat sufficient degree 3 To a somewhat insufficient degree 4 To a very insufficient degree 5 Don’t know 85 World Bank Group Country Opinion Survey 2021: Guinea-Bissau SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B8. When thinking about the World Bank Group’s role in Guinea-Bissau, which activity do you VALUE the most? (Choose no more than TWO) 1 Global advocacy 2 Strategy formulation 3 Financial resources 4 Data and statistics 5 Bringing together different groups of stakeholders 6 Capacity development related to World Bank Group supported projects 7 Technical assistance 8 Formal policy advice, studies, analyses Informal advice that World Bank Group’s staff provides (e.g., memos, short evidence notes, informal 9 discussions and emails) 10 Promoting knowledge sharing 11 Implementation support 12 Mobilizing third party financial resources 13 Donor coordination 14 Other (please specify): ________________________ B9. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Guinea-Bissau? (Choose no more than TWO) 1 Inadequate World Bank Group’s staffing in Guinea-Bissau 2 Inadequate level of real-time advice and guidance 3 Inadequate number of innovative knowledge products and services 4 Inadequate number of innovative financial products and services 5 Not focused enough on issues that are unique to post-conflict countries 6 Not willing to honestly criticize policies and reform efforts in the country 7 Staff too inaccessible 8 Not collaborating enough with private sector 9 Not collaborating enough with partners such as bilaterals, multilaterals, trust funds, UN 10 Not aligned with country priorities 11 Not adequately sensitive to political/social realities in Guinea-Bissau 12 Too influenced by developed countries 13 World Bank Group’s processes too slow and complex 14 Not adequately flexible in changing country circumstances 15 Not sufficiently focused on sustainable results 16 Not collaborating enough with civil society (e.g., NGOs, CBOs) 17 Not enough public disclosure of its work 18 Arrogant in its approach 19 Other (please specify): __________________________________________________ 20 Don’t know 86 World Bank Group Country Opinion Survey 2021: Guinea-Bissau SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B10. When thinking about how the World Bank Group can have the most impact on development results in Guinea-Bissau, which sectors do you believe the World Bank Group should prioritize with its resources (financial and knowledge services) in Guinea-Bissau? (Choose no more than THREE) Gender equity (closing the gap between women 1 14 Local governance and institutions and men, and boys and girls) 2 Private sector development 15 Information and communications technology 3 Education 16 Transport (e.g., roads, bridges, transportation) Public sector governance/reform (i.e., government Natural resource management (e.g., forestry, 4 effectiveness, public financial management, public 17 fisheries, and mining) expenditure, fiscal system reform) 5 Energy 18 Judiciary reform 6 Global pandemics (e.g., COVID-19) 19 National debt 7 Water and sanitation 20 Economic growth 8 Job creation/employment 21 Gender based violence 9 Health 22 Anti-corruption Social protection (e.g., pensions, targeted social 10 23 Disease (e.g., surveillance, epidemic preparedness) assistance) 11 Security/stabilization/reconstruction 24 Agriculture and rural development 12 Food security 25 Climate change (e.g., mitigation, adaptation) 13 Urban development 26 Poverty reduction B11. What do you immediately think of when you hear about the IFC? (Choose no more than THREE) 1 Development institution 9 Impact Investor 2 Investment Bank 10 Venture Capital 3 Asset Manager 11 Innovation and Entrepreneurship 4 Multi-lateral financial institution 12 Public-private partnerships 5 Private Sector Solutions 13 None of these 6 World Bank 14 Other (please specify): ____________________ 7 Financial Advisory Solutions 15 Do not have enough information to say 8 Thought leader 87 World Bank Group Country Opinion Survey 2021: Guinea-Bissau SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND C1. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills mix and knowledge) to help Guinea-Bissau solve its most complicated development challenges? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree C2. To what extent do you believe the World Bank Group is adequately staffed in Guinea-Bissau? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree To what extent is the World Bank Group an effective development partner in Guinea-Bissau, in terms of each of the following? To no degree To a very significant Don't at all degree know C3 Responsiveness to needs 1 2 3 4 5 6 7 8 9 10  Flexibility (in terms of the institution’s products and C4 1 2 3 4 5 6 7 8 9 10  services) C5 Flexibility (in terms of changing country circumstances) 1 2 3 4 5 6 7 8 9 10  C6 Being inclusive 1 2 3 4 5 6 7 8 9 10  C7 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10  C8 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10  The speed in which it gets things accomplished on the C9 1 2 3 4 5 6 7 8 9 10  ground Helping to bring discipline/effective supervision to C10 1 2 3 4 5 6 7 8 9 10  implementation of investment projects C11 Collaboration with civil society 1 2 3 4 5 6 7 8 9 10  C12 Staff accessibility 1 2 3 4 5 6 7 8 9 10  Collaboration with other donors and development C13 1 2 3 4 5 6 7 8 9 10  partners C14 Collaboration with the private sector 1 2 3 4 5 6 7 8 9 10  C15 Collaboration with the UN 1 2 3 4 5 6 7 8 9 10  C16 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10  Treating clients and stakeholders in Guinea-Bissau with C17 1 2 3 4 5 6 7 8 9 10  respect C18 Being a long-term partner 1 2 3 4 5 6 7 8 9 10  88 World Bank Group Country Opinion Survey 2021: Guinea-Bissau SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent do you agree/disagree with the following statements? Strongly Strongly Don't disagree agree know The World Bank Group effectively monitors and C19 1 2 3 4 5 6 7 8 9 10  evaluates the projects and programs it supports The World Bank Group’s Environmental and Social C20 1 2 3 4 5 6 7 8 9 10  Framework requirements are reasonable The World Bank Group’s conditions on its lending are C21 1 2 3 4 5 6 7 8 9 10  reasonable The World Bank Group takes decisions quickly in C22 1 2 3 4 5 6 7 8 9 10  Guinea-Bissau Working with the World Bank Group increases Guinea- C23 1 2 3 4 5 6 7 8 9 10  Bissau’s institutional capacity To what extent do you agree/disagree with the following statements about the World Bank Group in Guinea-Bissau? Strongly Strongly Don't disagree agree know The World Bank Group’s financial instruments (i.e., C24 Investment Project Financing, etc.) meet the needs of 1 2 3 4 5 6 7 8 9 10  Guinea-Bissau The World Bank Group meets Guinea-Bissau’s needs for C25 knowledge services (e.g., research, analysis, data, 1 2 3 4 5 6 7 8 9 10  technical assistance) C26. How important is the World Bank Group’s global advocacy role in areas such as climate, health, gender, and debt? 1 2 3 4 5 6 7 8 9 10  Not important Very important Don't know at all How effectively does the World Bank Group support Guinea-Bissau’s efforts … ? Not effectively Very Don't at all effectively know To build stronger domestic resource mobilization C27 1 2 3 4 5 6 7 8 9 10  systems in the Government (e.g., tax collection) To develop better and stronger data C28 1 2 3 4 5 6 7 8 9 10  collection/analytics systems within the Government C29 To strengthen the country’s crisis preparedness 1 2 3 4 5 6 7 8 9 10  To strengthen basic service delivery (health, education, C30 1 2 3 4 5 6 7 8 9 10  water, and electricity) To promote digital inclusion (e.g., submarine cable, C31 1 2 3 4 5 6 7 8 9 10  national fiber optic backbone) 89 World Bank Group Country Opinion Survey 2021: Guinea-Bissau SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Guinea-Bissau? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) Not effective Very Don't at all effective know Social protection (e.g., pensions, targeted social 1 1 2 3 4 5 6 7 8 9 10  assistance) 2 Education 1 2 3 4 5 6 7 8 9 10  Public sector governance/reform (i.e., government 3 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10  expenditure, fiscal system reform) 4 Food security 1 2 3 4 5 6 7 8 9 10  5 Energy 1 2 3 4 5 6 7 8 9 10  6 Water and sanitation 1 2 3 4 5 6 7 8 9 10  7 Health 1 2 3 4 5 6 7 8 9 10  8 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10  9 Agriculture and rural development 1 2 3 4 5 6 7 8 9 10  10 Environment, natural resources, and blue economy 1 2 3 4 5 6 7 8 9 10  11 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  12 Poverty reduction 1 2 3 4 5 6 7 8 9 10  13 Economic growth 1 2 3 4 5 6 7 8 9 10  14 Disease (e.g., surveillance, epidemic preparedness) 1 2 3 4 5 6 7 8 9 10  15 Information and communications technology 1 2 3 4 5 6 7 8 9 10  D2. The World Bank Group has provided fast track support to Guinea-Bissau related to the outbreak of COVID-19 since early 2020. Please rate the World Bank Group’s effectiveness when considering this fast track support, if and as it applies to your country, in the following areas: Not effective Very Don't N/A at all effective know 1 Supporting health interventions for saving lives 1 2 3 4 5 6 7 8 9 10   Education (e.g., transitioning to remote 2 1 2 3 4 5 6 7 8 9 10   learning, ensuring access, etc.) Protecting poor people (social assistance/ 3 1 2 3 4 5 6 7 8 9 10   social safety nets) Ensuring sustainable business growth and job 4 1 2 3 4 5 6 7 8 9 10   creation Strengthening policies, institutions and 5 1 2 3 4 5 6 7 8 9 10   investments for rebuilding better Macroeconomic stability and transparent debt 6 1 2 3 4 5 6 7 8 9 10   management Personal Protective Equipment (PPE), medical 7 1 2 3 4 5 6 7 8 9 10   equipment and laboratory material acquisition 90 World Bank Group Country Opinion Survey 2021: Guinea-Bissau SECTION E: WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., analysis, studies, research, data, reports, conferences) E1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never In Guinea-Bissau, to what extent do you believe that the World Bank Group’s knowledge work and activities: To no degree To a very significant Don't at all degree know E2 Are timely 1 2 3 4 5 6 7 8 9 10  Include appropriate level of stakeholder involvement E3 1 2 3 4 5 6 7 8 9 10  during preparation E4 Lead to practical solutions 1 2 3 4 5 6 7 8 9 10  Are source of relevant information on global good E5 1 2 3 4 5 6 7 8 9 10  practices E6 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10  E7 Are translated enough into local language 1 2 3 4 5 6 7 8 9 10  Are adaptable to Guinea-Bissau’s specific development E8 1 2 3 4 5 6 7 8 9 10  challenges and country circumstances E9. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 1 2 3 4 5 6 7 8 9 10  Not significant at all Very significant Don't know E10. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 1 2 3 4 5 6 7 8 9 10  Very low technical Very high technical Don't know quality quality 91 World Bank Group Country Opinion Survey 2021: Guinea-Bissau SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN GUINEA-BISSAU F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Guinea-Bissau? (Choose no more than TWO) 1 Improve the quality of its experts as related to Guinea-Bissau’s specific challenges 2 Engage more effectively with private sector 3 Increase the level of World Bank Group staffing in Guinea-Bissau’s office 4 Broadly and regularly disseminate information to the population of its work in Guinea-Bissau 5 Increase its presence in rural areas in Guinea-Bissau 6 Offer more innovative knowledge products and services 7 Collaborate more effectively with Government clients (e.g., national, state, local) 8 Work faster 9 Reduce the complexity of obtaining World Bank Group financing 10 Offer more real-time advice and guidance 11 Help to bring discipline/effective supervision to implementation of World Bank Group projects 12 Engage more effectively with partners such as bilaterals, multilaterals, trust funds, UN 13 Offer more innovative financial products and services 14 Ensure greater selectivity in its work 15 Provide more adequate data/knowledge/statistics/figures on Guinea-Bissau’s economy 16 Engage more effectively with civil society (e.g., NGOs, CBOs) 17 Increase the level of capacity development in the country 18 Engage more directly with beneficiaries 19 Other (please specify): ______________________________________________ F2. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 1 Beneficiaries 9 Foundations 2 Youth/university groups 10 Media 3 Private sector 11 Peace keeping forces 4 Local government 12 Emerging donors 5 Donor community 13 UN agencies 6 NGOs/Community Based Organizations 14 Regional organizations (e.g., ECOWAS, African Union) 7 Academia/think tanks/research institutes 15 Other (please specify): _____________________ 8 Parliament 16 Don’t know 92 World Bank Group Country Opinion Survey 2021: Guinea-Bissau SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN GUINEA-BISSAU F3. Please answer the following questions: (Choose no more than THREE for each column) A. Which THREE areas below would B. Which THREE areas benefit most from the World Bank below would benefit Group playing a leading role among most from other donors international partners in Guinea- in Guinea-Bissau? Bissau? 1 Social cohesion   2 Public financial management   3 Reducing gender-based violence   Human capital (education, health, 4   social protection) 5 Crisis preparedness   6 Crisis response   7 Access to justice systems   8 Security mechanisms   9 Conflict resolution mechanisms   Support domestic resource 10   mobilization 11 Access to basic services   12 Capacity of state institutions   13 Jobs   14 Improving livelihoods   15 Food security   16 Social safety nets   Stimulating dialogue to promote peace 17   and stability F4. Which TWO organizations are the most valuable for the World Bank Group to collaborate with to tackle fragility in Guinea-Bissau? (Select no more than TWO) 1 World Food Program (WFP) 2 World Health Organization (WHO) 3 United Nations Development Program (UNDP) 4 UN peace mission 5 Red Cross Guinea Bissau 6 The United Nations International Children's Emergency Fund (UNICEF) 7 The International Committee of the Red Cross (ICRC) 8 None. I don’t believe the World Bank Group needs to partner with other development organizations. 9 Don’t know 93 World Bank Group Country Opinion Survey 2021: Guinea-Bissau SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How frequently do you interact with the World Bank Group now in Guinea-Bissau? 1 Never 2 Less than once a year 3 Once a year to a few times a year 4 Less than once a month 5 At least once a month 6 At least once a week G2. How do you get most of your information about economic and social development issues in Guinea-Bissau? (Choose no more than TWO) 1 Local radio 6 International television 2 International radio 7 Periodicals 3 Local newspapers Social media (e.g., blogs, Facebook, Twitter, 8 4 International newspapers YouTube, Flickr) 5 Local television 9 Other (please specify): ____________________ G3. How would you prefer to receive information from the World Bank Group? (Choose no more than THREE) World Bank Group’s publications and other Direct contact with World Bank Group (i.e., face to 1 5 written materials face meetings/discussions) 2 e-Newsletters 6 World Bank Group’s website World Bank Group’s 7 Webinars or online events hosted by the World Bank 3 seminars/workshops/conferences Group Social media (e.g., blogs, Facebook, Twitter, Interviews and press conferences for the Guinea- 4 8 YouTube, Flickr) Bissau’s media 94 World Bank Group Country Opinion Survey 2021: Guinea-Bissau SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current affiliation? (Select only ONE response) 1 Office of the President, Prime Minister 12 Private Sector Organization 2 Office of Minister 13 Financial Sector/Private Bank Private Foundation (e.g., Bill & Melinda Gates 3 Office of Parliamentarian 14 Foundation, Rockefeller Foundation) Employee of Ministry, Ministerial Department, 4 15 NGO/Community Based Organization Implementation Agency Project Management Unit (PMU) overseeing implementation of WBG project/ 5 16 Trade Union Consultant/Contractor working on WBG supported project/program 6 Local Government Office or Staff 17 Faith-Based Group Independent Government Institution (i.e., regulatory 7 18 Youth Group agency, central bank/oversight institution) 8 Judicial System (e.g., courts) 19 Academia/Research Institute/Think Tank 9 State-Owned Enterprise 20 Media (press, radio, TV, web, etc.) 10 Bilateral Agency (e.g., embassy, diplomatic, military) 21 Other (please specify): _____________________ 11 Multilateral Agency (UN, regional development bank) H2. Please identify the primary specialization of your work. (Select only ONE response) 1 Poverty 13 Agriculture, rural development 2 Macroeconomics, fiscal management 14 Urban development 3 Governance, anti-corruption 15 Transport 4 Education 16 Digital development and technology (ICT) 5 Health, nutrition 17 Tourism 6 Social protection 18 Fragility, conflict, violence, refugees 7 Jobs 19 Demographics, migration 8 Energy 20 Trade and competitiveness 9 Environment, natural resources 21 Finance and markets 10 Climate change 22 Communications, public affairs 11 Water, sanitation 23 Generalist (specialized in multiple sectors) 12 Gender 24 Other (please specify): ____________________ H3. Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, MIGA, ICSID) in your country? 1 Yes 2 No H4. If yes, which of the following agencies of the World Bank Group do you primarily collaborate/work with in Guinea-Bissau? (Select only ONE response) 1 The World Bank (IDA) 2 The International Finance Corporation (IFC) 3 The Multilateral Investment Guarantee Agency (MIGA) 4 International Centre for Settlement of Investment Disputes (ICSID) 95 World Bank Group Country Opinion Survey 2021: Guinea-Bissau SECTION H: BACKGROUND INFORMATION H5. Do your projects involve both the World Bank and the IFC? 1 Yes 2 No H6. Which of the following describes most of your exposure to the World Bank Group in Guinea- Bissau? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank Group reports/data 3 Engage in World Bank Group related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank Group website for information, data, research, etc. H7. What’s your gender? 1 Female 2 Male H8. What’s your age? 1 25 and under 2 26-35 3 36-45 4 46-55 5 56 and above H9. Which best represents your geographic location? 1 Bissau - Capital 2 Country regions 3 Islands (Archipelago Bijagós) Thank you for completing the survey! 96