World Bank Group Country Opinion Survey 2016: Brazil FY16 Brazil Country Opinion Survey Report THE WORLD BANK GROUP Public Opinion Research Group 1 May 2016 World Bank Group Country Opinion Survey 2016: Brazil Acknowledgements The Country Opinion Survey for Brazil is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Public Opinion Research Group (PORG) team led by Sharon Felzer (Senior Communications Officer, Head of PORG), Jessica Cameron, Jing Guo, and Svetlana Markova. Calita Woods and Dania Mendoza provided data support. The report was prepared under the overall guidance and supervision of Sumir Lal (Director, ECRGP). PORG acknowledges the significant contribution from the Brazil country team. In particular, PORG is grateful for the support from Candyce Rocha (Senior Communications Officer) and Gabriela Bastos (Consultant) who coordinated the survey related activities from Brasilia, Brazil. 1 World Bank Group Country Opinion Survey 2016: Brazil Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................4 IV. General Issues Facing Brazil.........................................................8 V. Overall Attitudes toward the World Bank Group .......................13 VI. Sectoral Importance and Effectiveness......................................20 VII. How the World Bank Group Operates .......................................27 VIII. World Bank Group’s Knowledge and Instruments .....................33 IX. The Future Role of the World Bank Group in Brazil ...................39 X. Communication and Outreach ..................................................43 XI. Appendices ................................................................................49 BRAZIL 2 World Bank Group Country Opinion Survey 2016: Brazil I. Objectives This survey was designed to assist the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Brazil perceive the WBG. The survey explored:  General Issues Facing Brazil  Overall Attitudes toward the World Bank Group  World Bank Group’s Effectiveness and Results  The World Bank Group’s Knowledge Work and Activities  Working with the World Bank Group  The Future Role of the World Bank Group in Brazil  Communication and Information Sharing  Background Information II. Methodology From March to April 2016, 561 stakeholders of the WBG in Brazil were invited to provide their opinions on the WBG’s work in the country by participating in a country opinion survey. Participants were drawn from the office of the President/Prime Minister, office of a Minister, office of a Parliamentarian, employees of ministries/ministerial departments/ implementation agencies, Project Management Units (PMUs) overseeing implementation of WBG projects or consultants/contractors working on WBG-supported projects/programs, local government office or staff, bilateral/multilateral agencies, private sector organizations, private foundations, the financial sector/private banks, NGOs/community-based organizations (CBOs), the media, independent government institutions, trade unions, faith-based groups, youth groups, academia/research institutes/think tanks, and the judiciary branch. A total of 248 stakeholders participated in the survey (44% response rate). Respondents received an invitation to complete the questionnaires via email and completed it entirely online. Respondents were asked about: general issues facing Brazil; their overall attitudes toward the WBG; the WBG’s effectiveness and results; the WBG’s knowledge work and activities; working with the WBG; the WBG’s future role in Brazil; and the WBG’s communication and information sharing. Every country that engages in the Country Opinion Survey must include specific indicator questions that will be aggregated for the World Bank Group’s annual Corporate Scorecard. These questions are identified throughout the survey report. The results of this year’s Country Survey were compared to those in the Country Survey conducted in FY ’13 (response rate was 2%, N=200). The data were weighted to reach similar stakeholder compositions across the two survey years, allowing for more statistically reliable comparisons. There were too few respondents from media in FY ’16 for the category to be included, and stakeholders who identified themselves as “Other” in the stakeholder category options also were not included in these comparisons. As a result, mean ratings, percentages of respondents, and the total number of respondents in both years are slightly different from those of the original data reported in the FY ’13 COS report and the non-weighted data presented in this report. For the weighted stakeholder breakdown and year comparison results, please refer to Appendix E (see page 99). 3 World Bank Group Country Opinion Survey 2016: Brazil III. Demographics of the Sample Current Position  For further analyses, the small number of respondents from the office of a Minister were combined with those from the office of the President. The few respondents from private foundations, youth groups, and trade unions were combined with those from NGOs/CBOs to form a “Civil Society” category. The few respondents from bilateral/ multilateral agencies, the media, independent government institutions, and the judiciary branch were included in the “Other” category for all further analyses. 4 World Bank Group Country Opinion Survey 2016: Brazil III. Demographics of the Sample (continued) Area of Primary Specialization 5 World Bank Group Country Opinion Survey 2016: Brazil III. Demographics of the Sample (continued) Geographic Locations  For all further analyses, the small number of respondents from Northeast, South, and North Brazil were combined into an “Other Areas” category. Exposure to Agencies within the World Bank Group 6 World Bank Group Country Opinion Survey 2016: Brazil III. Demographics of the Sample (continued) Familiarity with the World Bank Group  Year comparison: Respondents in this year’s Country Survey indicated significantly higher levels of familiarity with the WBG compared to respondents from the FY ’13 Country Survey (weighted mean in FY ’16 = 6.5; weighted mean in FY ’13 = 5.8)1.  Collaboration: Respondents who collaborate with the WBG gave significantly higher ratings of familiarity with the WBG (mean rating = 7.0) compared to respondents who do not collaborate with the WBG (mean rating = 6.1).  Impact of Familiarity: Respondents’ ratings of familiarity with the WBG were significantly, strongly correlated with their ratings of the WBG’s overall effectiveness in Brazil, and moderately, significantly correlated with the extent to which the WBG’s work helps to achieve development results and the extent to which the WBG plays a relevant role in development in Brazil. 1 Please refer to Appendix E (page 99) for more details on weighting. The means in the chart were calculated based on un-weighted data. 7 World Bank Group Country Opinion Survey 2016: Brazil IV. General Issues Facing Brazil Headed in the Right Direction  Year comparison2: Respondents in the FY ’13 Country Survey were significantly more likely to indicate that Brazil was headed in the right direction and significantly less likely to indicate that Brazil was headed in the wrong direction or that they were not sure compared to respondents from this year’s Country Survey. 2 Please refer to Appendix E (page 99) for more details on weighting. The percentages in the chart were calculated based on weighted data. 8 World Bank Group Country Opinion Survey 2016: Brazil IV. General Issues Facing Brazil (continued) Development Priority  Year comparison: Respondents in the FY ’13 Country Survey indicated that the most important development priority in Brazil was education (percentage of respondents = 67%), followed by public sector governance/reform (52%) and health (35%). 9 World Bank Group Country Opinion Survey 2016: Brazil IV. General Issues Facing Brazil (continued) Factors Contributing to Poverty Reduction  Year comparison: Respondents in the FY ’13 Country Survey indicated that education would contribute most to poverty reduction in Brazil (percentage of respondents = 68%), followed by economic growth (37%) and equality of opportunity (29%). 10 World Bank Group Country Opinion Survey 2016: Brazil IV. General Issues Facing Brazil (continued) Factors Contributing to “Shared Prosperity”  Year comparison: Respondents in the FY ’13 Country Survey indicated that education and training that better ensure job opportunity would achieve “shared prosperity” in Brazil (percentage of respondents = 57%), followed by consistent economic growth (32%) and better quality public services (22%). 11 World Bank Group Country Opinion Survey 2016: Brazil IV. General Issues Facing Brazil (continued) Gap between the Rich and the Poor Global Climate Change 12 World Bank Group Country Opinion Survey 2016: Brazil V. Overall Attitudes toward the World Bank Group Attributing Failed/Slow Reform Efforts  Year comparison: Respondents in the FY ’13 Country Survey indicated that they most often attributed failed or slow WBG assisted reform efforts to political pressures and obstacles (percentage of respondents = 37%), the government working inefficiently (33%), and an inadequate level of civil society participation (30%). 13 World Bank Group Country Opinion Survey 2016: Brazil V. Overall Attitudes toward the World Bank Group (continued) As noted in the “Methodology” section, the indicator questions referred to throughout the survey report are questions that are asked in every country that engages in the Country Opinion Survey. These will be aggregated for the World Bank Group’s annual Corporate Scorecard. The World Bank Group’s Overall Effectiveness (Indicator Question)  Year comparison: Respondents in this year’s Country Survey had significantly higher ratings for the WBG and IDB/BID’s overall effectiveness in Brazil (weighted means = 7.2 and 7.0, respectively) compared to respondents from the FY ’13 Country Survey (weighted means = 6.2 and 6.3, respectively)3.  Stakeholders: Respondents from local government and PMUs/Consultants on WBG- supported projects gave the highest ratings for the WBG’s overall effectiveness whereas respondents from the office of a Parliamentarian gave significantly lower ratings.  Locations: Respondents from Other Areas and Center-West Brazil gave significantly higher ratings for the WBG’s overall effectiveness in Brazil (mean ratings = 7.5 and 7.1, respectively) compared to respondents from Southeast Brazil (mean rating = 6.4).  Collaboration: Respondents who are collaborating with the WBG gave significantly higher ratings for the WBG and IDB/BID’s overall effectiveness in Brazil (mean ratings = 7.4 and 7.2, respectively) compared to respondents who are not collaborating (mean ratings = 6.6 and 6.4, respectively). 3Please refer to Appendix E (page 99) for more details on weighting for year comparisons. The means in the chart were calculated based on un-weighted data. 14 World Bank Group Country Opinion Survey 2016: Brazil V. Overall Attitudes toward the World Bank Group (continued) Achieving Development Results (Indicator Question)  Year comparison: Respondents in this year’s Country Survey gave statistically similar ratings for the extent to which the WBG achieves development results (weighted mean = 6.6) compared to respondents from the FY ’13 Country Survey (weighted mean = 6.0)4.  Locations: Respondents from Other Areas gave significantly higher ratings for the WBG’s overall effectiveness in Brazil (mean rating = 7.7) compared to respondents from Southeast and Center-West Brazil (mean ratings = 6.2 and 6.2, respectively). WBG Staff Preparedness  Year comparison: Respondents in this year’s Country Survey gave statistically similar ratings for the WBG’s staff being well prepared (weighted mean = 7.6) compared to respondents from the FY ’13 Country Survey (weighted mean = 7.2)4.  Collaboration: Respondents who are collaborating with the WBG gave significantly higher ratings for the WBG’s staff preparedness (mean rating = 7.9) compared to respondents who are not collaborating (mean rating = 7.2). 4Please refer to Appendix E (page 99) for more details on weighting for year comparisons. The means in the charts were calculated based on un-weighted data. 15 World Bank Group Country Opinion Survey 2016: Brazil V. Overall Attitudes toward the World Bank Group (continued) Overall Ratings for Indicator Questions by Stakeholder Groups  Stakeholders: Respondents from PMUs/Consultants on WBG-supported projects and local government had the highest mean ratings for the aggregated responses to the twenty-five COS indicator questions whereas respondents from academia and civil society had significantly lower mean ratings. Responses for individual indicator questions by stakeholder groups can be found in Appendix B (see page 68).  Collaboration: Respondents who collaborate with the WBG had a significantly higher mean rating for the aggregated responses to the twenty-five COS indicator questions (mean rating = 7.1) compared to respondents who do not collaborate with the WBG (mean rating = 6.3). Responses for individual indicator questions by exposure to the WBG can be found in Appendix F (see page 105). 16 World Bank Group Country Opinion Survey 2016: Brazil V. Overall Attitudes toward the World Bank Group (continued) Greatest Value  Year comparison: Respondents in the FY ’13 Country Survey indicated that the WBG’s greatest value to Brazil was its financial resources for policy based lending/budget support to the government (percentage of respondents = 48%) and its financial resources for investment lending (31%). 17 World Bank Group Country Opinion Survey 2016: Brazil V. Overall Attitudes toward the World Bank Group (continued) Effectiveness of WBG’s Instruments in Reducing Poverty  Year comparison: Respondents in the FY ’13 Country Survey indicated that the World Bank’s most effective instruments at reducing poverty in Brazil was its technical assistance (percentage of respondents = 49%) and investment lending (47%). 18 World Bank Group Country Opinion Survey 2016: Brazil V. Overall Attitudes toward the World Bank Group (continued) Greatest Weakness  Year comparison: Respondents in the FY ’13 Country Survey indicated that the WBG’s greatest weaknesses in its work in Brazil were not enough public disclosure of its work (percentage of respondents = 36%) and being too influenced by developed countries (23%). 19 World Bank Group Country Opinion Survey 2016: Brazil VI. Sectoral Importance and Effectiveness Importance of WBG’s Support in Sectoral Areas 20 World Bank Group Country Opinion Survey 2016: Brazil VI. Sectoral Importance and Effectiveness (continued) Importance of WBG’s Support in Sectoral Areas (continued)  Stakeholders: There were significant stakeholder group differences across seven of these thirty-one development areas (refer to Appendix B, page 68, for a complete breakdown). For the most part, respondents from the office of the President/Minister, the office of a Parliamentarian, and PMUs/Consultants on WBG-supported projects tended to give the highest ratings of importance for these areas whereas respondents from civil society and local government tended to give significantly lower ratings. Those development areas which have significant stakeholder group differences were:  “Environmental sustainability”;  “Trade and exports”;  “Private sector development”;  “Foreign direct investment”;  “Regulatory framework”;  “Disaster management”; and  “Health”.  Collaboration: Respondents who collaborate with the WBG gave significantly higher ratings for the importance of the WBG’s involvement in “Natural resource management” (mean rating = 7.8) compared to respondents who do not collaborate with the WBG (mean rating = 7.0). 21 World Bank Group Country Opinion Survey 2016: Brazil VI. Sectoral Importance and Effectiveness (continued) Effectiveness of WBG’s Support in Sectoral Areas5 5 Note, primarily informed stakeholders responded to these questions. Respondents were given the option of “don’t know” if they did not have exposure to the WBG’s work in certain development areas. See Appendix A (page 52) for details. 22 World Bank Group Country Opinion Survey 2016: Brazil VI. Sectoral Importance and Effectiveness (continued) Effectiveness of WBG’s Support in Sectoral Areas (continued)  Stakeholders: There were significant stakeholder group differences across five of these thirty-one development areas (refer to Appendix B, page 68, for a complete breakdown). For the most part, respondents from PMUs/Consultants on WBG-supported projects and other organizations tended to give the highest ratings for the WBG’s effectiveness in these areas whereas respondents from academia, civil society, and local government tended to give significantly lower ratings of effectiveness. Those development areas which had significant stakeholder group differences were:  “Information and communications technology”;  “Regulatory framework”;  “Anti-corruption”;  “Health”; and  “Financial markets”.  Collaboration: Respondents who collaborate with the WBG gave significantly higher ratings for the importance of the WBG’s involvement in “Anti-corruption” and “Welfare of the vulnerable population” (mean ratings = 7.0 and 7.2, respectively) compared to respondents who do not collaborate with the WBG (mean ratings = 5.6 and 6.1, respectively). 23 World Bank Group Country Opinion Survey 2016: Brazil VI. Sectoral Importance and Effectiveness (continued) Effectiveness of WBG’s Support in Sectoral Areas: Year Comparison6 6All means presented in this chart are calculated based on weighted data. See Appendix E (page 99) for details. 24 World Bank Group Country Opinion Survey 2016: Brazil VI. Sectoral Importance and Effectiveness (continued) The WBG Promoting Private Public Partnerships Helping the Poorest 25 World Bank Group Country Opinion Survey 2016: Brazil VI. Sectoral Importance and Effectiveness (continued) Drivers of Effectiveness To determine the key drivers of respondents’ ratings of the World Bank Group’s overall effectiveness and ratings of its ability to help achieve development results in Brazil, bivariate correlational analyses were conducted using respondents’ ratings of the thirty-one specific areas of effectiveness. Correlational analyses, however, are not able to tell us exactly what is causing respondents’ ratings of the World Bank Group’s overall effectiveness or ratings of its ability to help achieve development results. Rather, these analyses tell us that as ratings of effectiveness in one area increase, respondents’ ratings of the WBG’s overall effectiveness increase, or as ratings of effectiveness in one area increase, ratings of the WBG’s ability to help achieve development results increase. Thus, it can be inferred that respondents’ perceptions of effectiveness in one specific area are related to, or drive, respondents’ perceptions of the WBG’s overall effectiveness or perceptions of the WBG’s ability to help achieve development results.  Overall Effectiveness: Those specific areas with the highest Pearson Product-Moment correlations were determined to be the most closely related to perceptions of the WBG’s overall effectiveness, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the WBG’s overall effectiveness in Brazil. The areas determined to be key drivers from these analyses were:  The WBG’s effectiveness at education;  The WBG’s effectiveness at environmental sustainability;  The WBG’s effectiveness at social protection; and  The WBG’s effectiveness at public sector governance/reform.  Achieving Development Results: Those specific areas with the highest Pearson Product- Moment correlations were determined to be the most closely related to perceptions of the WBG’s ability to help achieve development results in Brazil, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the WBG’s ability to help achieve development results. The areas determined to be key drivers from these analyses were:  The WBG’s effectiveness at disaster management;  The WBG’s effectiveness at information and communications technology;  The WBG’s effectiveness at public sector governance/reform;  The WBG’s effectiveness at natural resource management;  The WBG’s effectiveness at education;  The WBG’s effectiveness at water and sanitation; and  The WBG’s effectiveness at poverty reduction. 26 World Bank Group Country Opinion Survey 2016: Brazil VII. How the World Bank Group Operates The World Bank Group’s Work in Brazil  Year comparison: Respondents in this year’s Country Survey had significantly higher levels of agreement that “Overall the World Bank Group currently plays a relevant role in development in Brazil” (mean rating = 6.4) and that “The WBG’s work is aligned with what I consider the development priorities for Brazil” (mean rating = 6.4) compared to respondents from the FY ’13 Country Survey (mean ratings = 5.8 and 5.7, respectively)7.  Stakeholders: Respondents from PMUs/Consultants on WBG-supported projects and local government had the highest levels of agreement for the WBG’s relevance and alignment in Brazil whereas respondents from civil society and academia had significantly lower levels of agreement (see Appendix B, page 68, for a complete breakdown).  Locations: Respondents from Other Areas had significantly higher levels of agreement for the WBG’s relevance and alignment in Brazil (mean ratings = 7.2 and 7.8, respectively) compared to respondents from Southeast (mean ratings = 5.8 and 5.9, respectively) and Center-West Brazil (mean ratings = 6.0 and 5.8, respectively). 7Please refer to Appendix E (page 99) for more details on weighting for year comparisons. The means in the chart were calculated based on un-weighted data. 27 World Bank Group Country Opinion Survey 2016: Brazil VII. How the World Bank Group Operates (continued) Overall Perceptions  Stakeholders: Respondents from PMUs/Consultants on WBG-supported projects and local government had the highest levels of agreement that “The World Bank Group disburses funds promptly” whereas respondents from the office of a Parliamentarian, the financial sector/private banks, and academia had significantly lower levels of agreement. Respondents from PMUs/Consultants on WBG-supported projects and local government had the highest levels of agreement that “The World Bank Group’s conditions on its lending are reasonable” whereas respondents from the office of a Parliamentarian and civil society had significantly lower levels of agreement (refer to Appendix B, page 68, for a complete breakdown).  Locations: Respondents from Other Areas had significantly higher levels of agreement that “The World Bank Group takes decisions quickly in Brazil” and that “Where country systems are adequate, the World Bank Group makes appropriate use of them” (mean ratings = 7.4 and 8.1, respectively) compared to respondents from Southeast (mean ratings = 6.4 and 7.6, respectively) and Center-West Brazil (mean ratings = 6.2 and 6.7, respectively). 28 World Bank Group Country Opinion Survey 2016: Brazil VII. How the World Bank Group Operates (continued) Overall Perceptions: Year Comparison8 8 All means presented in this chart are calculated based on weighted data. See Appendix E (page 99) for details. 29 World Bank Group Country Opinion Survey 2016: Brazil VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner  Stakeholders: There were significant stakeholder group differences across nearly all of these aspects of how the WBG operates in Brazil (refer to Appendix B, page 68, for a complete breakdown). For the most part, respondents from PMUs/Consultants on WBG-supported projects tended to give the highest ratings whereas respondents from civil society tended to have significantly lower ratings.  Locations: Respondents from Other Areas had significantly higher ratings for many of these aspects of how the WBG operates in Brazil compared to respondents from Southeast and Center-West Brazil (refer to Appendix C, page 89, for a complete breakdown) 30 World Bank Group Country Opinion Survey 2016: Brazil VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Year Comparison9 9All means presented in this chart are calculated based on weighted data. See Appendix E (page 99) for details. 31 World Bank Group Country Opinion Survey 2016: Brazil VII. How the World Bank Group Operates (continued) Internal Measuring and Monitoring Reimbursable Advisory Services (RAS)  Year comparison: Respondents in this year’s Country Survey had statistically similar levels of agreement that Brazil received value for money from the WBG’s RAS (weighted mean = 6.6) compared to respondents from the FY ’13 Country Survey (weighted mean = 6.2)10.  Stakeholders: Respondents from the office of a Parliamentarian, PMU/Consultant on WBG-supported project, local government, and other organizations gave the highest ratings that Brazil received value for money from the WBG’s RAS whereas respondents from civil society, academia, and employees of ministries gave significantly lower ratings. 10Please refer to Appendix E (page 99) for more details on weighting for year comparisons. The means in the chart was calculated based on un-weighted data. 32 World Bank Group Country Opinion Survey 2016: Brazil VIII. World Bank Group’s Knowledge and Instruments Frequency of Consulting WBG Knowledge Work and Activities  Stakeholders: Respondents from PMUs/Consultants on WBG-supported projects indicated the most frequent usage of the WBG’s knowledge work and activities (percentage of respondents = 57% weekly/monthly) whereas respondents from office of a Parliamentarian indicated significantly less frequent usage (40% rarely). Frequency of Consulting WBG Knowledge Work and Activities: Year Comparison11 11All percentages presented in this chart are calculated based on weighted data. See Appendix E (page 99) for details. 33 World Bank Group Country Opinion Survey 2016: Brazil VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Brazil’s Knowledge Needs (Indicator Question)  Year comparison: Respondents in this year’s Country Survey had statistically similar levels of agreement that the WBG meets Brazil’s needs for knowledge services (weighted mean = 6.5) compared to respondents from the FY ’13 Country Survey (weighted mean = 6.1)12.  Stakeholders: Respondents from PMU/Consultant on WBG-supported project, local government, and other organizations had the highest levels of agreement that the WBG meets Brazil’s needs for knowledge services whereas respondents from academia gave significantly lower ratings.  Locations: Respondents from Other Areas had significantly higher levels of agreement that the WBG meets Brazil’s needs for knowledge services (mean rating = 7.6) compared to respondents from Southeast and Center-West Brazil (mean ratings = 6.0 and 6.3, respectively).  Collaboration: Respondents who collaborate with the WBG had significantly higher levels of agreement that the WBG meets Brazil’s needs for knowledge services (mean rating = 6.9) compared to respondents who do not collaborate with the WBG (mean rating = 6.1). 12Please refer to Appendix E (page 99) for more details on weighting for year comparisons. The mean in the chart was calculated based on un-weighted data. 34 World Bank Group Country Opinion Survey 2016: Brazil VIII. World Bank Group’s Knowledge and Instruments (continued) Contribution of the WBG’s Knowledge Work and Activities (Indicator Question)  Year comparison: Respondents in this year’s Country Survey had statistically similar ratings for the significance of the contribution of the WBG’s knowledge work and activities (weighted mean = 7.0) compared to respondents from the FY ’13 Country Survey (weighted mean = 6.6)13.  Locations: Respondents from Other Areas gave significantly higher ratings for the significance of the contribution of the WBG’s knowledge work and activities (mean rating = 8.1) compared to respondents from Southeast and Center-West Brazil (mean ratings = 6.6 and 6.8, respectively). 13Please refer to Appendix E (page 99) for more details on weighting for year comparisons. The mean in the chart was calculated based on un-weighted data. 35 World Bank Group Country Opinion Survey 2016: Brazil VIII. World Bank Group’s Knowledge and Instruments (continued) Technical Quality of the WBG’s Knowledge Work and Activities (Indicator Question)  Year comparison: Respondents in this year’s Country Survey had statistically similar ratings for the technical quality of the WBG’s knowledge work and activities (weighted mean = 7.8) compared to respondents from the FY ’13 Country Survey (weighted mean = 7.6)14  Locations: Respondents from Other Areas gave significantly higher ratings for the technical quality of the WBG’s knowledge work and activities (mean rating = 8.5) compared to respondents from Southeast and Center-West Brazil (mean ratings = 7.6 and 7.8, respectively). 14 Please refer to Appendix E (page 99) for more details on weighting for year comparisons. The mean in the chart was calculated based on un-weighted data. 36 World Bank Group Country Opinion Survey 2016: Brazil VIII. World Bank Group’s Knowledge and Instruments (continued) Qualities of the WBG’s Knowledge Work and Activities15  Stakeholders: Respondents from local government gave the highest ratings for the extent to which the WBG’s knowledge work and activities “Are accessible” whereas respondents from civil society gave significantly lower ratings.  Locations: Respondents from Other Areas gave significantly higher ratings for the extent to which the WBG’s knowledge work and activities “Are adaptable to Brazil’s specific development challenges and country circumstances” (mean rating = 7.5) compared to respondents from Southeast and Center-West Brazil (mean ratings = 6.0 and 6.4, respectively). 15All means presented in this chart are calculated based on weighted data. See Appendix E (page 99) for details. 37 World Bank Group Country Opinion Survey 2016: Brazil VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Brazil’s Needs for Financial Instruments (Indicator Question)  Year comparison: Respondents in this year’s Country Survey had statistically similar levels of agreement that the WBG’s financial instruments meet Brazil’s needs (weighted mean = 6.1) compared to respondents from the FY ’13 Country Survey (weighted mean = 5.8)16.  Stakeholders: Respondents from PMUs/Consultants on WBG-supported projects and other organizations had the highest levels of agreement that the WBG’s financial instruments meet Brazil’s needs whereas respondents from civil society had significantly lower levels of agreement.  Locations: Respondents from Other Areas had significantly higher levels of agreement that the WBG’s financial instruments meet Brazil’s needs (mean rating = 6.9) compared to respondents from Southeast or Center-West Brazil (mean ratings = 5.7 and 5.8, respectively).  Collaboration: Respondents who are collaborating with the WBG had significantly higher levels of agreement that the WBG’s financial instruments meet Brazil’s needs (mean rating = 6.5) compared to respondents who are not collaborating with the WBG (mean rating = 5.6). 16Please refer to Appendix E (page 99) for more details on weighting for year comparisons. The mean in the chart was calculated based on un-weighted data. 38 World Bank Group Country Opinion Survey 2016: Brazil IX. The Future Role of the World Bank Group in Brazil Selectivity of the World Bank Group’s Support 39 World Bank Group Country Opinion Survey 2016: Brazil IX. The Future Role of the WBG in Brazil (continued) Making the World Bank Group of Greater Value  Year comparison: Respondents in the FY ’13 Country Survey indicated that, to make itself of greater value, the WBG should reduce the complexity of obtaining WBG financing (percentage of respondents = 50%), followed by improving the quality of its experts as related to Brazil’s specific challenges (23%) and increasing international knowledge exchange (21%). 40 World Bank Group Country Opinion Survey 2016: Brazil IX. The Future Role of the WBG in Brazil (continued) Where the World Bank Group Should Focus its Resources  Year comparison: Respondents from the FY ’13 Country Survey indicated that the WBG should focus its resources on education (percentage of respondents = 49%) and basic infrastructure (41%), followed by health (30%) and public sector governance/reform (29%). 41 World Bank Group Country Opinion Survey 2016: Brazil IX. The Future Role of the WBG in Brazil (continued) Future Combination of the WBG services 42 World Bank Group Country Opinion Survey 2016: Brazil X. Communication and Outreach When considering the World Bank Group’s future outreach with key constituencies, please see Appendix B (page 68) for all responses by stakeholder groups. Information Sources  Year comparison: Respondents in the FY ’13 Country Survey indicated that they got most of their information about economic and social development issues from the Internet (percentage of respondents = 74%), followed by local newspapers (49%), periodicals (22%), and local television (21%). 43 World Bank Group Country Opinion Survey 2016: Brazil X. Communication and Outreach (continued) Preferred Information Sources  Year comparison: Respondents in the FY ’13 Country Survey indicated that they preferred to get their information from e-Newsletters (percentage of respondents = 44%), the WBG’s website (39%), the WBG’s seminars/workshops/conferences (29%), and the WBG’s publications and other written materials (27%). 44 World Bank Group Country Opinion Survey 2016: Brazil X. Communication and Outreach (continued) Access to Information 45 World Bank Group Country Opinion Survey 2016: Brazil X. Communication and Outreach (continued) Access to Information (continued)  Stakeholders: Respondents from PMU/Consultants on WBG-supported projects and local government were significantly more likely to have requested information from the WBG in the past year compared to respondents from other stakeholder groups. 46 World Bank Group Country Opinion Survey 2016: Brazil X. Communication and Outreach (continued) WBG Website Usage Information Sharing  Stakeholders: Respondents from PMUs/Consultants on WBG-supported projects, local government, and civil society had the highest levels of agreement that “The WBG is responsive to my information requests and inquiries” whereas respondents from the office of a Parliamentarian and academia had significantly lower levels of agreement.  Collaboration: Respondents who are collaborating with the WBG had significantly higher levels of agreement that “The WBG is responsive to my information requests and inquiries” (mean rating = 8.5) compared to respondents who are not collaborating with the WBG (mean rating = 7.5). 47 World Bank Group Country Opinion Survey 2016: Brazil X. Communication and Outreach (continued) WBG Social Media Usage WBG Social Media Evaluation  Collaboration: Respondents who are collaborating with the WBG had significantly higher levels of agreement that the WBG’s social media channels are valuable sources of information (mean rating = 7.7) compared to respondents who are not collaborating with the WBG (mean rating = 6.5). 48 World Bank Group Country Opinion Survey 2016: Brazil XI. Appendices A. Responses to All Questions across All Respondents...................... 50 B. Responses to All Questions by Stakeholder Groups ...................... 67 C. Responses to Indicator Questions by Geographic Locations ......... 67 D. Responses to Select Questions by Collaboration with WBG ......... 90 E. Responses to Select Questions by Year......................................... 97 F. Indicator Questions as a Function of Exposure to the WBG ........ 103 G. WBG Country Opinion Survey FY16 – Brazil ................................ 104 BRAZIL 49 World Bank Group Country Opinion Survey 2016: Brazil Appendix A: Responses to All Questions across All Respondents (N=248) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don’t know” (DK), the mean rating across all respondents (Mean), and the standard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). A. General Issues Facing Brazil Percentage of Respondents 1. In general would you say that Brazil is headed in ... ? (N=243) The right direction 30.0% The wrong direction 44.0% Not sure 25.9% 2. Listed below are a number of development priorities in Brazil. Please identify which of the following you consider the most important development Percentage of Respondents priorities in Brazil? (Choose no more than THREE) (Responses Combined; N=246) Public sector governance/ reform (i.e., government effectiveness, public financial 56.1% management, public expenditure, fiscal system reform, fiscal adjustment) Education 40.2% Poverty reduction 18.7% Economic growth 17.5% Equality of opportunity (i.e., equity, social inclusion) 14.6% Anti-corruption 13.8% Job creation/employment 13.0% Global/regional integration 12.2% Environmental sustainability 11.4% Welfare of the vulnerable population (indigenous, quilombolas, and other 11.0% traditional communities) Water and sanitation 10.6% Private sector development 9.3% Natural resource management 9.3% Health 8.5% Social protection (e.g., pensions, targeted social assistance) 7.3% Transport (e.g., roads, bridges, transportation) 6.5% Climate change (e.g., mitigation, adaptation) 5.7% Crime and violence 5.7% Urban development 5.3% Rural development 4.5% Law and justice (e.g., judicial system) 3.7% Gender equity 3.3% Energy 2.8% Agricultural development 1.6% Regulatory framework 1.6% Trade and exports 1.2% Information and communications technology 0.8% Foreign direct investment 0.4% Financial markets 0.4% Disaster management 0.4% Communicable/non-communicable diseases 0.0% 50 World Bank Group Country Opinion Survey 2016: Brazil A. General Issues Facing Brazil (continued) 3. The World Bank Group has committed itself to twin goals: ending extreme poverty by 2030 and boosting shared prosperity. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing Percentage of Respondents poverty in Brazil? (Choose no more than THREE) (Responses Combined; N=243) Education 65.4% Equality of opportunity (i.e., equity, social inclusion) 33.7% Economic growth 31.3% Job creation/employment 30.0% Public sector governance/ reform (i.e., government effectiveness, public financial 24.7% management, public expenditure, fiscal system reform, fiscal adjustment) Water and sanitation 23.5% Anti-corruption 12.3% Social protection (e.g., pensions, targeted social assistance) 10.3% Health 9.9% Rural development 7.8% Welfare of the vulnerable population (indigenous, quilombolas, and other 7.0% traditional communities) Private sector development 5.8% Urban development 5.3% Environmental sustainability 4.9% Transport (e.g., roads, bridges, transportation) 3.7% Global/regional integration 3.3% Natural resource management 2.9% Gender equity 2.5% Crime and violence 2.5% Agricultural development 2.5% Law and justice (e.g., judicial system) 2.1% Climate change (e.g., mitigation, adaptation) 1.6% Information and communications technology 1.2% Trade and exports 1.2% Regulatory framework 0.4% Financial markets 0.4% Communicable/non-communicable diseases 0.0% Foreign direct investment 0.0% Energy 0.0% Disaster management 0.0% 51 World Bank Group Country Opinion Survey 2016: Brazil A. General Issues Facing Brazil (continued) 4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Brazil? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=242) Education and training that better ensure job opportunity 61.6% Sustained economic growth 51.2% Better quality public services 13.6% More reliable social safety net 12.8% Greater equity of fiscal policy 12.8% Greater access to health and nutrition for citizens 8.3% Better entrepreneurial opportunities (i.e., to start small and medium sized 8.3% businesses) Greater voice and participation for citizens to help ensure greater accountability 7.0% Better employment opportunities for young people 7.0% Better opportunity for the poor who live in rural areas 3.7% Other 2.9% Better opportunity for the poor who live in urban areas 2.5% A growing middle class 2.1% Better employment opportunities for women 2.1% Greater access to micro-finance for the poor 1.7% 5. Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem or not a problem at all in Brazil? Percentage of Respondents (Select only ONE response) (N=238) A very big problem 74.8% A moderately big problem 21.4% A small problem 2.1% Not a problem at all .8% Don’t know .8% 6. In your view, is global climate change a very serious problem, somewhat Percentage of Respondents serious, not too serious, or not a problem? (Select only ONE response) (N=242) A very serious problem 58.3% A somewhat serious problem 35.1% Not too serious problem 5.0% Not a problem .4% Don’t know 1.2% 52 World Bank Group Country Opinion Survey 2016: Brazil B. Overall Attitudes toward the World Bank Group How familiar are you with the work of these organizations in Brazil? (1-Not familiar at all, 10-Extremely familiar) N DK Mean SD 1. World Bank Group (WBG)* 236 0 6.42 2.52 2. Inter-American Development Bank (IDB/BID) 237 0 6.11 2.44 3. Latin American Development Bank (CAF) 233 0 3.74 2.51 4. Central American Bank for Economic Integration (CABEI/BCiE) 234 0 2.34 1.86 Overall, please rate your impression of the effectiveness of these organizations in Brazil. (1-Not effective at all, 10-Very effective) N DK Mean SD 5. World Bank Group (WBG)* 201 32 6.91 1.95 6. Inter-American Development Bank (IDB/BID) 196 39 6.72 1.94 7. Latin American Development Bank (CAF) 131 99 5.13 2.25 8. Central American Bank for Economic Integration (CABEI/BCiE) 96 134 3.79 2.33 Staff Preparedness N DK Mean SD 9. To what extent do you believe the World Bank Group’s staff is well prepared to help Brazil solve its most complicated development 203 32 7.52 1.82 challenges? (1-To no degree at all, 10-To a very significant degree) 53 World Bank Group Country Opinion Survey 2016: Brazil B. Overall Attitudes toward the World Bank Group (continued) 10. When thinking about how the World Bank Group can have the most impact on development results in Brazil, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge Percentage of Respondents services) in Brazil? (Choose no more than THREE) (Responses Combined; N=238) Health 18.1% Crime and violence 7.1% Transport (e.g., roads, bridges, transportation) 10.9% Agricultural development 2.1% Global/regional integration 5.9% Job creation/employment 11.8% Public sector governance/ reform (i.e., government effectiveness, public financial 30.7% management, public expenditure, fiscal system reform, fiscal adjustment) Social protection (e.g., pensions, targeted social assistance) 2.5% Rural development 6.7% Foreign direct investment 0.4% Education 43.3% Energy 2.5% Gender equity 2.9% Financial markets 0.4% Urban development 11.8% Environmental sustainability 17.2% Economic growth 26.5% Private sector development 3.8% Water and sanitation 19.7% Welfare of the vulnerable population (indigenous, quilombolas, and other 6.7% traditional communities) Climate change (e.g., mitigation, adaptation) 8.8% Information and communications technology 1.3% Trade and exports 2.1% Equality of opportunity (i.e., equity, social inclusion) 15.1% Law and justice (e.g., judicial system) 1.7% Regulatory framework 0.8% Communicable/non-communicable diseases 0.0% Natural resource management 6.3% Poverty reduction 18.9% Anti-corruption 6.7% Disaster management 0.8% 54 World Bank Group Country Opinion Survey 2016: Brazil B. Overall Attitudes toward the World Bank Group (continued) 11. When thinking about the World Bank Group’s role, which Percentage of Respondents (N=233) activity do you believe is of greatest VALUE and which activity is Greatest 2nd Greatest of second greatest value in Brazil? Value Value Combined Financial resources 33.5% 15.2% 48.6% Capacity development 20.6% 17.7% 38.3% Help to bring discipline/effective supervision to implementation of 15.5% 20.3% 35.8% investment projects Policy advice, studies, analyses 12.4% 15.2% 27.6% Technical assistance 7.3% 10.4% 17.7% Mobilizing third party financial resources 2.1% 8.7% 10.8% Data and statistics 4.3% 6.1% 10.4% Linkage to non-Bank expertise (i.e., South-South knowledge 2.6% 1.7% 4.3% sharing) Convening/Facilitating 0.9% 2.2% 3.0% Donor coordination 0.4% 2.2% 2.6% Other 0.4% 0.4% 0.9% 12. Which of the following do you identify as the World Bank Group’s greatest Percentage of Respondents WEAKNESSES in its work in Brazil? (Choose no more than TWO) (Responses Combined; N=231) Too influenced by developed countries 25.1% World Bank Group’s processes too slow (e.g., too bureaucratic in its operational 20.8% policies and procedures) World Bank Group’s processes too complex 19.5% Not enough public disclosure of its work 17.3% Not exploring alternative policy options 12.6% Not collaborating enough with stakeholders outside the Government 12.1% Don’t know 11.7% Its advice and strategies do not lend themselves to practical problem solving 11.3% Not adequately sensitive to political/social realities in Brazil 8.2% Not willing to honestly criticize policies and reform efforts in the country 6.9% Imposing technocratic solutions without regard to political realities 6.5% Other 3.9% Not client-focused 2.6% Not aligned with country priorities 2.2% Arrogant in its approach 1.7% Staff too inaccessible 1.7% The credibility of its knowledge/data 1.3% Not aligned with other donors’ work 0.4% 55 World Bank Group Country Opinion Survey 2016: Brazil B. Overall Attitudes toward the World Bank Group (continued) 13. Which World Bank Group’s instruments do you believe are the most effective Percentage of Respondents in reducing poverty in Brazil? (Choose no more than TWO) (Responses Combined; N=231) Technical assistance (advice, best practice, international experience, etc.) 40.3% Investment lending (financing specific projects) 39.8% Capacity development 39.0% Policy based lending / budget support to the Government 22.1% Multi-sectoral approaches 20.3% Knowledge products/services (analytical work, studies, surveys, etc.) 16.0% Trust Fund management 5.2% Don’t know 3.5% Other 1.3% 14. To what extent do you believe that the World Bank Group’s work and support Percentage of Respondents help the poorest in Brazil? (Select only ONE response) (N=229) To a fully sufficient degree 2.6% To a somewhat sufficient degree 35.4% To a somewhat insufficient degree 35.8% To a very insufficient degree 8.3% Don't know 17.9% To what extent do you agree with the following statements about the World Level of Agreement Bank Group’s work in Brazil? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 15. Overall the World Bank Group currently plays a relevant role in development 214 14 6.20 2.16 in Brazil* 16. The World Bank Group’s work is aligned with what I consider the 209 16 6.26 2.18 development priorities for Brazil* To what extent is the World Bank Group an effective development partner in Level of Agreement Brazil, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 17. Responsiveness to needs* 160 46 6.64 2.12 18. Flexibility (in terms of the institution’s products and services)* 169 45 6.12 1.91 19. Flexibility (in terms of changing country circumstances)* 175 41 6.05 2.01 20. Being inclusive* 165 47 6.31 2.18 21. Openness (sharing data and other information)* 191 24 7.15 2.07 22. Collaboration with the Government* 181 35 7.33 1.94 23. The speed in which it gets things accomplished on the ground* 166 50 6.20 2.14 24. Ease of access to the people at the World Bank Group who are making 164 49 6.88 2.34 decisions important to my work* 25. Collaboration with civil society* 166 51 6.11 2.18 26. Staff accessibility* 166 49 7.08 2.20 27. Collaboration with other donors and development partners* 105 105 6.59 1.86 28. Collaboration with the private sector* 120 92 6.73 1.88 29. Straightforwardness and honesty* 172 41 7.98 2.03 30. Treating clients and stakeholders in Brazil with respect 177 38 8.31 1.73 31. Being a long-term partner* 192 24 8.63 1.67 56 World Bank Group Country Opinion Survey 2016: Brazil B. Overall Attitudes toward the World Bank Group (continued) 32. When World Bank Group assisted reform efforts fail or are slow to take Percentage of Respondents place, which of the following would you attribute to? (Choose no more than TWO) (Responses Combined; N=218) The Government works inefficiently 40.4% Lack of/inadequate levels of capacity in Government 35.3% Political pressures and obstacles 22.9% The World Bank Group is not sensitive enough to political/social realities on the 17.9% ground Reforms are not well thought out in light of country challenges 17.4% There is not an adequate level of citizen/civil society participation 14.7% The World Bank Group works too slowly 13.8% The World Bank Group does not do adequate follow through/follow-up 9.2% Other 6.9% Poor donor coordination 3.2% 57 World Bank Group Country Opinion Survey 2016: Brazil C. World Bank Group’s Effectiveness and Results 1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved Importance in the following areas of development in Brazil? (1-Not important at all, 10-Very important) N DK Mean SD 1. Crime and violence 156 51 6.38 2.81 2. Financial markets 161 46 6.37 2.43 3. Transport (e.g., roads, bridges, transportation) 177 31 7.72 1.92 4. Anti-corruption 159 47 7.27 2.50 5. Law and justice (e.g., judicial system) 148 56 6.07 2.67 6. Urban development 185 26 7.85 1.99 7. Environmental sustainability 193 15 7.98 1.95 8. Trade and exports 151 56 6.88 2.37 9. Information and communications technology 163 45 7.40 2.24 10. Poverty reduction 194 20 8.04 2.17 11. Gender equity 164 41 7.27 2.49 12. Private sector development 161 45 6.89 2.37 13. Foreign direct investment 152 55 7.04 2.31 14. Water and sanitation 176 32 8.14 2.06 15. Regulatory framework 151 54 6.64 2.44 16. Economic growth 177 31 7.71 2.26 17. Energy 168 38 7.45 2.43 18. Disaster management 155 50 6.85 2.48 19. Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform, fiscal 179 28 7.41 2.59 adjustment) 20. Job creation/employment 166 39 7.33 2.28 21. Communicable/non-communicable diseases 153 56 6.73 2.45 22. Equality of opportunity (i.e., equity, social inclusion) 171 37 7.33 2.42 23. Social protection (e.g., pensions, targeted social assistance) 154 52 6.46 2.50 24. Rural development 174 34 7.41 2.31 25. Global/regional integration 168 38 7.49 2.35 26. Welfare of the vulnerable population (indigenous, quilombolas, and other 164 44 6.98 2.70 traditional communities) 27. Natural resource management 171 37 7.32 2.42 28. Health 161 45 7.62 2.35 29. Climate change (e.g., mitigation, adaptation) 176 30 7.60 2.30 30. Agricultural development 172 40 7.23 2.40 31. Education 172 38 8.16 2.25 58 World Bank Group Country Opinion Survey 2016: Brazil C. World Bank Group’s Effectiveness and Results (continued) 2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it Effectiveness does in the following areas of development in Brazil? (1-Not effective at all, 10-Very effective) N DK Mean SD 1. Gender equity 73 124 6.66 2.25 2. Information and communications technology 71 125 6.89 2.09 3. Transport (e.g., roads, bridges, transportation) 98 101 7.31 1.98 4. Crime and violence 50 146 5.48 2.01 5. Law and justice (e.g., judicial system) 51 144 5.78 2.48 6. Urban development 106 91 7.20 1.91 7. Environmental sustainability 128 68 7.28 1.94 8. Regulatory framework 66 130 6.18 2.26 9. Communicable/non-communicable diseases 55 143 6.64 2.16 10. Poverty reduction 120 78 7.17 2.16 11. Anti-corruption 67 128 6.33 2.40 12. Private sector development 85 112 6.99 1.89 13. Foreign direct investment 75 118 6.92 1.92 14. Water and sanitation 111 86 7.39 1.71 15. Trade and exports 66 130 6.80 1.88 16. Economic growth 101 95 7.35 2.05 17. Health 86 108 7.22 2.17 18. Disaster management 72 123 6.56 2.31 19. Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform, fiscal 98 100 6.43 2.39 adjustment) 20. Job creation/employment 90 108 6.86 2.06 21. Financial markets 73 122 6.81 2.22 22. Equality of opportunity (i.e., equity, social inclusion) 91 106 6.91 2.17 23. Energy 95 101 7.19 2.02 24. Rural development 101 90 7.13 2.11 25. Global/regional integration 93 102 6.94 2.31 26. Welfare of the vulnerable population (indigenous, quilombolas, and other 94 101 6.60 2.49 traditional communities) 27. Education 105 92 7.30 2.10 28. Social protection (e.g., pensions, targeted social assistance) 68 128 6.24 2.31 29. Climate change (e.g., mitigation, adaptation) 111 84 7.11 2.14 30. Agricultural development 101 95 7.35 2.13 31. Natural resource management 107 90 7.08 2.16 Achieving Development Results* N DK Mean SD 3. To what extent does the World Bank Group’s work help to achieve development 186 17 6.48 1.91 results in Brazil? (1-To no degree at all, 10-To a very significant degree) 59 World Bank Group Country Opinion Survey 2016: Brazil C. World Bank Group’s Effectiveness and Results (continued) To what extent do you agree with the following statements about the World Bank Group in Brazil? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 4. The World Bank Group’s financial instruments (i.e., investment lending, equity investment, trade finance, guarantees, Development Policy Loan, Trust Funds, 166 39 6.01 2.11 Program 4 Result, etc.) meet the needs of Brazil* 5. The World Bank Group meets Brazil’s needs for knowledge services (e.g., 182 22 6.43 2.04 research, analysis, data, technical assistance)* Reimbursable Advisory Services (RAS) N DK Mean SD 6. To what extent do you believe that Brazil received value for money from the World Bank Group’s Reimbursable Advisory Services (RAS)? 117 86 6.52 2.02 (1-To no degree at all, 10-To a very significant degree) Internal monitoring N DK Mean SD 7. To what extent do you believe the World Bank Group measures and corrects its 148 57 6.22 2.12 work in real time in Brazil? (1-To no degree at all, 10-To a very significant degree) D. The World Bank Group’s Knowledge Work and Activities 1. How frequently do you consult World Bank Group’s knowledge work and Percentage of Respondents activities in the work you do? (N=203) Weekly 11.8% Monthly 20.2% A few times a year 47.3% Rarely 18.2% Never 2.5% In Brazil, to what extent do you believe that the World Bank Group’s knowledge Degree work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 2. Are timely 174 28 7.44 1.90 3. Lead to practical solutions 171 28 6.65 1.98 4. Are accessible (well written and easy to understand) 177 24 7.21 1.90 5. Are translated enough into local language 166 33 6.77 2.14 6. Are adaptable to Brazil’s specific development challenges and country 171 29 6.49 2.04 circumstances* Overall Evaluations N DK Mean SD 7. Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to development results in your country?* 180 21 6.98 1.98 (1-Not significant at all, 10-Very significant) 8. Overall, how would you rate the technical quality of the World Bank Group’s knowledge work and activities?* 184 20 7.84 1.65 (1-Very low technical quality, 10-Very high technical quality) 60 World Bank Group Country Opinion Survey 2016: Brazil E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 1. The World Bank Group disburses funds promptly 124 73 6.31 2.39 2. The World Bank Group effectively monitors and evaluates the projects and 159 37 7.33 2.10 programs it supports 3. The World Bank Group’s approvals and reviews are done in a timely fashion 134 61 6.82 2.24 4. The World Bank Group’s “Safeguard Policy” requirements are reasonable 134 61 6.88 2.14 5. The World Bank Group’s conditions on its lending are reasonable 133 62 6.90 2.16 6. The World Bank Group takes decisions quickly in Brazil* 133 61 6.56 2.12 7. Working with the World Bank Group increases Brazil’s institutional capacity 170 26 7.86 2.13 8. Where country systems (e.g., procurement, financial management, etc.) are 105 88 7.36 2.23 adequate, the World Bank Group makes appropriate use of them* 9. The World Bank Group provides effective implementation support (i.e., 145 48 7.46 1.98 supervision of projects) WBG Promoting PPP in Brazil N DK Mean SD 10. To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Brazil? 130 68 6.95 1.81 (1-To no degree at all, 10-To a very significant degree) 11. Which of the following best describes the World Bank Group’s support in Percentage of Respondents Brazil? (Select only one response) (N=199) The World Bank Group is sufficiently selective and focuses on the most important 48.2% development challenges in Brazil The World Bank Group is not sufficiently selective in Brazil, and it is involved in too 22.1% many areas of development Don’t know 29.6% F. The Future Role of the World Bank Group in Brazil 1. Which of the following SHOULD the World Bank Group do to make itself of Percentage of Respondents greater value in Brazil? (Choose no more than TWO) (Responses Combined; N=198) Increase the level of capacity development in the country/ Invest in capacity 36.9% building Reduce the complexity of obtaining World Bank Group financing 19.2% Reach out more to groups outside of Government 18.7% Improve the competitiveness of its financing compared to markets (e.g., cost, 16.2% timeliness, other terms) Offer more innovative financial products 15.7% Collaborate more effectively with Government clients (e.g., national, state, local) 14.1% Improve the quality of its experts as related to Brazil’s specific challenges 13.6% Offer more innovative knowledge services 12.6% Provide more adequate data/knowledge/statistics/figures on Brazil’s economy 9.6% Work more on the state level 9.6% Ensure greater selectivity in its work 8.1% Work faster 4.0% Other 4.0% Work more on the federal level 1.5% Increase availability of Reimbursable Advisory Services (RAS) 0.5% 61 World Bank Group Country Opinion Survey 2016: Brazil F. The Future Role of the World Bank Group in Brazil (continued) 2. When considering the combination of services that the World Bank Group offers in Brazil, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Percentage of Respondents Brazil? (Select only ONE response) (N=200) Knowledge products 40.5% Financial services 30.0% The combination is appropriate for Brazil 10.5% Don't know 10.5% Convening services 6.0% None of the above 2.5% G. Communication and Information Sharing 1. How do you get most of your information about economic and social Percentage of Respondents development issues in Brazil? (Choose no more than TWO) (Responses Combined; N=205) Internet 63.4% Periodicals 30.7% Local newspapers 23.9% International newspapers 22.9% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 16.6% Other 11.7% Local television 9.8% International television 2.9% Local radio 2.4% International radio 0.0% 2. How would you prefer to receive information from the World Bank Group? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=204) World Bank Group’s seminars/workshops/ conferences 50.0% World Bank Group’s publications and other written materials 34.0% e-Newsletters 34.0% Direct contact with World Bank Group (i.e., face to face meetings/discussions) 28.0% World Bank Group’s website 25.0% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 12.0% Mobile phones 2.0% Other 1.0% 3. Are you aware of the World Bank Group’s Access to Information Policy under which the WBG will now disclose any information in its possession that is not on Percentage of Respondents a list of exceptions? (N=197) Yes 35.5% No 64.5% 62 World Bank Group Country Opinion Survey 2016: Brazil G. Communication and Information Sharing (continued) 4. If yes, from which of the following sources did you learn about the World Percentage of Respondents Bank Group's Access to Information Policies? (Select only ONE response) (Responses Combined; N=76) World Bank Group’s website 42.1% World Bank Group’s seminars/workshops/conferences 22.4% Colleagues/Friends/Peer organizations 21.1% Other 6.6% World Bank Group’s e-Newsletters 3.9% News/Media 3.9% 5. Have you requested information from the World Bank Group on its activities Percentage of Respondents in the past year? (N=206) Yes 35.4% No 64.6% Percentage of Respondents 6. Were you able to obtain this information? (N=73) Yes 89.0% No 11.0% Percentage of Respondents 7. Do you use/have you used the World Bank Group website? (N=207) Yes 85.0% No 15.0% 8. Do you currently consult the World Bank Group social media sites (e.g., blogs, Percentage of Respondents Facebook, Twitter, YouTube, Flickr)? (N=206) Yes 19.4% No 80.6% Please rate how much you agree with the following statements. Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 9. When I need information from the World Bank Group I know how to find it 98 102 6.66 2.47 10. The World Bank Group’s social media channels are valuable sources of 183 18 7.01 2.54 information about the institution 11. The World Bank Group is responsive to my information requests and inquiries 121 80 8.01 1.90 63 World Bank Group Country Opinion Survey 2016: Brazil H. Background Information 1. Which of the following best describes your current position? Percentage of Respondents (Select only ONE response) (N=245) Academia/Research Institute/Think Tank 21.2% PMU overseeing implementation of project/Consultant/Contractor working on 14.7% WBG supported project/program Employee of a Ministry, Ministerial Department or Implementation Agency 13.9% Other 10.6% Private Sector Organization 8.6% NGO/ Community-Based Organization 6.5% Financial Sector/Private Bank 5.3% Office of Minister 4.5% Local Government Office or Staff 4.1% Office of Parliamentarian 3.7% Independent Government Institution 1.6% Office of the President 1.2% Bilateral/ Multilateral Agency 1.2% Private Foundation .8% Youth Group .8% Media .4% Trade Union .4% Judiciary Branch .4% 2. Please identify the primary specialization of your work. Percentage of Respondents (Select only ONE response) (N=244) Other 18.4% Generalist (specialized in multiple sectors) 12.3% Environment and natural resources 11.5% Finance and markets 7.0% Water 6.6% Education 5.3% Social protection and labor 4.9% Transport and ICT 4.9% Health, nutrition, and population 4.5% Urban, rural, and social development 4.1% Governance 3.7% Agriculture 3.7% Gender 2.9% Energy and extractives 2.5% Macroeconomics and fiscal management 2.5% Trade and competitiveness 2.5% Climate change 1.6% Fragility, conflict and violence .8% Poverty .4% 3. Currently, do you professionally collaborate/work with the World Bank Group Percentage of Respondents (IBRD, IFC, or MIGA) in your country? (Select only ONE response) (N=245) Yes 35.1% No 64.9% 64 World Bank Group Country Opinion Survey 2016: Brazil H. Background Information (continued) 4. Which of the following agencies of the World Bank Group do you primarily Percentage of Respondents engage with in Brazil? (Select only ONE response) (N=223) The World Bank (IDA) 73.1% The International Finance Corporation (IFC) 14.8% Other 11.7% The Multilateral Investment Guarantee Agency (MIGA) .4% Percentage of Respondents 5. Do your projects involve both the World Bank and the IFC? (N=241) Yes 10.0% No 90.0% 6. If yes, what was your view of how the two institutions work together in Percentage of Respondents Brazil? (Choose no more than TWO) (N=27) The two institutions work well together 48.1% Don't know 25.9% The way the two institutions work together needs improvement 18.5% The two institutions do not work well together 7.4% 7. Which of the following describes most of your exposure to the World Bank Percentage of Respondents Group in Brazil? (Choose no more than TWO) (Responses Combined; N=241) Engage in World Bank Group related/sponsored events/activities 41.1% Collaborate as part of my professional duties 31.5% Use World Bank Group reports/data 31.1% Observer 26.6% Use World Bank Group website for information, data, research, etc. 25.3% Percentage of Respondents 8. What’s your gender? (N=246) Female 43.1% Male 56.9% Percentage of Respondents 9. Which best represents your geographic location? (N=247) Southeast 41.7% Center-West 37.2% Northeast 9.7% South 6.5% North 4.9% 65 World Bank Group Country Opinion Survey 2016: Brazil Appendix B: Responses to All Questions by Stakeholder Groups17 Office of the President/Minister N=14  Office of Parliamentarian N=9  Employee of a Ministry N=34  PMU/Consultant on WBG-supported project N=36 Local Government N=10  Private Sector N=21  Financial Sector/Private Bank N=13  Civil Society N=21  Academia N=52  Other N=35 A. General Issues facing Brazil In general, would you say that Brazil is headed in...? Office of the PMU/ Financial President/ Office of Employee of Consultant on Local Private Sector/ Percentage of Respondents Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other The right direction 57.1% 44.4% 34.4% 33.3% - 14.3% 38.5% 38.1% 17.6% 35.3% The wrong direction 21.4% 55.6% 15.6% 41.7% 50.0% 76.2% 53.8% 33.3% 66.7% 26.5% Not sure 21.4% - 50.0% 25.0% 50.0% 9.5% 7.7% 28.6% 15.7% 38.2% 17 Only 245 respondents provided the information about their current positions. Thus, only these respondents were included in the across-stakeholder analysis presented in this appendix. 66 World Bank Group Country Opinion Survey 2016: Brazil A. General Issues facing Brazil (continued) Listed below are a number of development priorities in Brazil. Please identify which of the following you consider the most important development priorities in Brazil? (Choose no more than THREE) Office of the PMU/ Financial Percentage of Respondents President/ Office of Employee of Consultant on Local Private Sector/ (Responses combined) Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other Global/regional integration 7.1% 12.5% 5.9% 16.7% 0.0% 0.0% 7.7% 19.0% 17.3% 17.1% Welfare of the vulnerable population 14.3% 25.0% 17.6% 11.1% 10.0% 0.0% 7.7% 19.0% 3.8% 14.3% Public sector governance/ reform* 35.7% 50.0% 52.9% 66.7% 70.0% 90.5% 69.2% 47.6% 50.0% 42.9% Social protection 7.1% 12.5% 20.6% 8.3% 0.0% 4.8% 0.0% 4.8% 5.8% 2.9% Gender equity* 7.1% 25.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.9% 11.4% Private sector development 14.3% 12.5% 2.9% 13.9% 10.0% 9.5% 0.0% 9.5% 11.5% 8.6% Foreign direct investment 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.9% 0.0% Urban development 0.0% 0.0% 8.8% 5.6% 10.0% 9.5% 0.0% 4.8% 3.8% 5.7% Energy 7.1% 0.0% 0.0% 2.8% 0.0% 0.0% 7.7% 4.8% 3.8% 2.9% Job creation/employment 21.4% 50.0% 8.8% 13.9% 20.0% 4.8% 0.0% 14.3% 13.5% 11.4% Rural development 7.1% 0.0% 5.9% 8.3% 10.0% 4.8% 0.0% 4.8% 1.9% 2.9% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 4.8% 0.0% 0.0% 0.0% 0.0% Water and sanitation 14.3% 0.0% 5.9% 11.1% 20.0% 23.8% 15.4% 9.5% 1.9% 14.3% Environmental sustainability 0.0% 0.0% 17.6% 16.7% 0.0% 9.5% 0.0% 14.3% 19.2% 2.9% Equality of opportunity 14.3% 25.0% 14.7% 5.6% 20.0% 4.8% 7.7% 19.0% 15.4% 25.7% Health 7.1% 12.5% 8.8% 8.3% 10.0% 14.3% 23.1% 0.0% 1.9% 14.3% Climate change 0.0% 0.0% 8.8% 2.8% 10.0% 4.8% 7.7% 9.5% 3.8% 8.6% Poverty reduction 21.4% 0.0% 20.6% 19.4% 10.0% 14.3% 0.0% 23.8% 26.9% 17.1% Transport 0.0% 0.0% 2.9% 13.9% 0.0% 9.5% 15.4% 0.0% 9.6% 2.9% Education 21.4% 25.0% 47.1% 22.2% 30.0% 47.6% 53.8% 42.9% 48.1% 40.0% Agricultural development 7.1% 0.0% 2.9% 2.8% 0.0% 0.0% 0.0% 4.8% 0.0% 0.0% Trade and exports 7.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.8% 0.0% Crime and violence 14.3% 0.0% 2.9% 2.8% 10.0% 4.8% 15.4% 0.0% 9.6% 2.9% Anti-corruption* 7.1% 25.0% 14.7% 8.3% 10.0% 14.3% 53.8% 4.8% 13.5% 8.6% Law and justice 7.1% 0.0% 5.9% 0.0% 0.0% 4.8% 7.7% 0.0% 5.8% 2.9% Regulatory framework 0.0% 0.0% 0.0% 2.8% 0.0% 4.8% 0.0% 0.0% 1.9% 2.9% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Natural resource management* 14.3% 12.5% 2.9% 8.3% 0.0% 4.8% 0.0% 28.6% 3.8% 20.0% Economic growth 35.7% 12.5% 20.6% 22.2% 30.0% 9.5% 7.7% 14.3% 11.5% 17.1% Disaster management 0.0% 0.0% 0.0% 2.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Information and communications technology 0.0% 0.0% 0.0% 2.8% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 67 World Bank Group Country Opinion Survey 2016: Brazil A. General Issues facing Brazil (continued) Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Brazil? (Choose no more than THREE) Office of the PMU/ Financial Percentage of Respondents President/ Office of Employee of Consultant on Local Private Sector/ (Responses combined) Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other Water and sanitation 14.3% 0.0% 12.1% 36.1% 30.0% 38.1% 7.7% 15.8% 26.9% 22.9% Equality of opportunity* 35.7% 37.5% 57.6% 25.0% 10.0% 14.3% 7.7% 47.4% 34.6% 40.0% Rural development 14.3% 0.0% 12.1% 13.9% 10.0% 14.3% 0.0% 0.0% 0.0% 11.4% Climate change 0.0% 0.0% 0.0% 2.8% 0.0% 9.5% 0.0% 0.0% 0.0% 2.9% Global/regional integration 7.1% 0.0% 0.0% 5.6% 0.0% 0.0% 0.0% 0.0% 9.6% 0.0% Gender equity 0.0% 0.0% 6.1% 0.0% 0.0% 4.8% 0.0% 0.0% 5.8% 0.0% Economic growth 50.0% 25.0% 39.4% 36.1% 50.0% 28.6% 53.8% 10.5% 25.0% 22.9% Urban development 0.0% 0.0% 0.0% 2.8% 20.0% 9.5% 0.0% 15.8% 3.8% 8.6% Regulatory framework 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.3% 0.0% 0.0% Social protection 14.3% 25.0% 12.1% 11.1% 10.0% 4.8% 0.0% 5.3% 9.6% 14.3% Law and justice 7.1% 0.0% 3.0% 2.8% 0.0% 0.0% 7.7% 0.0% 1.9% 0.0% Transport 0.0% 0.0% 0.0% 5.6% 0.0% 9.5% 7.7% 5.3% 3.8% 2.9% Crime and violence 7.1% 0.0% 0.0% 0.0% 10.0% 4.8% 0.0% 0.0% 3.8% 2.9% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Information and communications technology 0.0% 0.0% 3.0% 0.0% 0.0% 0.0% 0.0% 5.3% 1.9% 0.0% Anti-corruption* 14.3% 37.5% 3.0% 5.6% 0.0% 23.8% 30.8% 5.3% 11.5% 14.3% Education 57.1% 87.5% 75.8% 58.3% 70.0% 52.4% 76.9% 47.4% 71.2% 62.9% Foreign direct investment 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Energy 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Public sector governance/ reform 21.4% 12.5% 15.2% 38.9% 20.0% 14.3% 30.8% 21.1% 34.6% 14.3% Private sector development 7.1% 0.0% 3.0% 8.3% 0.0% 4.8% 0.0% 5.3% 9.6% 5.7% Natural resource management 0.0% 0.0% 3.0% 2.8% 0.0% 0.0% 7.7% 10.5% 0.0% 5.7% Environmental sustainability 0.0% 0.0% 0.0% 5.6% 0.0% 4.8% 7.7% 21.1% 1.9% 8.6% Health 7.1% 25.0% 12.1% 5.6% 20.0% 19.0% 23.1% 5.3% 7.7% 2.9% Agricultural development 0.0% 0.0% 3.0% 2.8% 0.0% 0.0% 0.0% 15.8% 1.9% 0.0% Disaster management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Job creation/employment 35.7% 37.5% 30.3% 22.2% 40.0% 33.3% 30.8% 31.6% 21.2% 40.0% Financial markets* 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 7.7% 0.0% 0.0% 0.0% Trade and exports 0.0% 0.0% 0.0% 2.8% 0.0% 0.0% 0.0% 0.0% 3.8% 0.0% Welfare of the vulnerable population* 7.1% 12.5% 6.1% 5.6% 10.0% 0.0% 0.0% 26.3% 1.9% 11.4% *Significantly different between stakeholder groups 68 World Bank Group Country Opinion Survey 2016: Brazil A. General Issues facing Brazil (continued) When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrat e how this would be achieved in Brazil? (Choose no more than TWO) Office of the PMU/ Financial Percentage of Respondents President/ Office of Employee of Consultant on Local Private Sector/ (Responses combined) Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other Sustained economic growth 61.5% 37.5% 39.4% 61.1% 66.7% 57.1% 76.9% 25.0% 53.8% 42.9% More reliable social safety net 7.7% 0.0% 12.1% 19.4% 22.2% 4.8% 0.0% 15.0% 19.2% 8.6% Greater access to micro-finance for the poor 0.0% 0.0% 0.0% 5.6% 0.0% 0.0% 0.0% 10.0% 0.0% 0.0% Greater voice and participation for citizens to 0.0% 0.0% 6.1% 5.6% 0.0% 0.0% 7.7% 40.0% 1.9% 8.6% help ensure greater accountability* Greater access to health and nutrition for citizens 15.4% 0.0% 6.1% 2.8% 0.0% 9.5% 15.4% 15.0% 9.6% 8.6% Better entrepreneurial opportunities 7.7% 12.5% 15.2% 11.1% 0.0% 19.0% 0.0% 5.0% 3.8% 5.7% A growing middle class 7.7% 0.0% 3.0% 2.8% 0.0% 4.8% 0.0% 0.0% 1.9% 0.0% Better opportunity for the poor who live in rural 7.7% 0.0% 0.0% 5.6% 11.1% 9.5% 0.0% 0.0% 1.9% 5.7% areas Better opportunity for the poor who live in urban 0.0% 0.0% 3.0% 2.8% 11.1% 0.0% 0.0% 5.0% 0.0% 5.7% areas Better employment opportunities for young 7.7% 12.5% 6.1% 5.6% 0.0% 0.0% 0.0% 15.0% 5.8% 14.3% people Better employment opportunities for women 0.0% 12.5% 0.0% 0.0% 0.0% 4.8% 0.0% 0.0% 1.9% 5.7% Greater equity of fiscal policy 15.4% 25.0% 21.2% 5.6% 11.1% 4.8% 7.7% 15.0% 9.6% 20.0% Education and training that better ensure job 46.2% 87.5% 63.6% 61.1% 77.8% 71.4% 76.9% 45.0% 61.5% 51.4% opportunity Better quality public services 7.7% 12.5% 15.2% 11.1% 0.0% 14.3% 0.0% 10.0% 21.2% 17.1% Other 0.0% 0.0% 3.0% 0.0% 0.0% 0.0% 7.7% 0.0% 5.8% 5.7% *Significantly different between stakeholder groups Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem or not a problem at all in Brazil?* Office of the PMU/ Financial President/ Office of Employee of Consultant on Local Private Sector/ Percentage of Respondents Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other A very big problem 61.5% 75.0% 75.8% 68.6% 55.6% 61.9% 75.0% 94.7% 75.0% 85.3% A moderately big problem 30.8% 25.0% 21.2% 31.4% 11.1% 33.3% 25.0% 5.3% 21.2% 11.8% A small problem - - 3.0% - 11.1% 4.8% - - 3.8% - Not a problem at all 7.7% - - - - - - - - 2.9% Don’t know - - - - 22.2% - - - - - *Significantly different between stakeholder groups 69 World Bank Group Country Opinion Survey 2016: Brazil A. General Issues facing Brazil (continued) In your view, is global climate change a very serious problem, somewhat serious, not too serious, or not a problem? Office of the PMU/ Financial President/ Office of Employee of Consultant on Local Private Sector/ Percentage of Respondents Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other A very serious problem 53.8% 55.6% 51.5% 47.2% 44.4% 61.9% 76.9% 63.2% 50.0% 80.0% A somewhat serious problem 38.5% 33.3% 42.4% 38.9% 44.4% 33.3% 23.1% 31.6% 44.2% 17.1% Not too serious problem 7.7% 11.1% 3.0% 8.3% 11.1% 4.8% - 5.3% 5.8% - Not a problem - - - 2.8% - - - - - - Don’t know - - 3.0% 2.8% - - - - - 2.9% B. Overall Attitudes toward the World Bank Group How familiar are you with the work of these organizations in Brazil? (1-Not familiar at all, 10-Extremely familiar) Office of the Office of Employee of a PMU/Consultant on Financial President/Minister Parliamentarian Ministry WBG project Local Government Private Sector Sector/Private Bank Civil Society Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD World Bank Group (WBG)* 12 6.25 2.49 8 4.50 3.21 33 5.88 2.79 35 7.69 2.42 9 8.44 1.01 21 5.62 2.20 13 6.00 2.08 19 5.26 1.91 50 6.68 2.17 34 6.44 2.83 Inter-American Development Bank 12 6.17 2.08 8 5.88 3.31 33 5.61 2.46 35 6.34 2.65 9 8.11 1.45 21 5.62 2.04 13 6.00 2.89 20 5.45 2.44 50 6.30 2.44 34 6.24 2.31 (IDB/BID) Latin American Development Bank 12 4.92 2.43 8 3.00 2.56 32 3.28 2.43 35 3.46 2.75 9 5.56 3.17 21 3.19 1.89 13 4.85 2.64 19 3.74 2.13 49 4.00 2.57 34 3.38 2.35 (CAF) Central American Bank for 12 2.50 1.62 8 2.63 2.72 33 2.33 1.92 35 1.71 1.84 8 1.38 0.74 21 2.52 1.75 13 2.69 1.93 19 2.47 1.78 50 2.38 1.73 34 2.76 2.09 Economic Integration (CABEI/BCiE) *Significantly different between stakeholder groups Overall, please rate your impression of the effectiveness of these organizations in Brazil. (1-Not effective at all, 10-Very effective) Office of the Office of Employee of a PMU/Consultant on Financial President/Minister Parliamentarian Ministry WBG project Local Government Private Sector Sector/Private Bank Civil Society Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD World Bank Group (WBG)* 10 7.10 1.97 6 7.00 2.76 21 7.10 1.95 32 8.12 1.90 9 8.11 1.62 19 6.89 1.63 13 6.69 1.55 16 5.50 1.90 45 6.31 1.69 28 6.64 1.99 Inter-American Development Bank 11 7.18 1.83 5 6.60 2.19 20 7.30 1.95 29 7.72 1.93 9 8.00 1.50 19 6.58 1.87 12 6.58 2.47 18 5.50 1.86 43 6.14 1.46 28 6.39 1.95 (IDB/BID)* Latin American Development Bank 6 6.17 1.72 4 4.50 3.00 14 5.93 2.27 16 5.56 2.37 7 5.86 2.91 14 4.43 1.87 9 5.33 2.29 13 4.62 2.18 31 4.61 1.94 17 5.35 2.64 (CAF) Central American Bank for 4 4.25 2.22 3 5.00 3.46 12 5.08 2.71 8 3.50 2.51 3 1.33 0.58 13 3.69 2.21 7 4.57 2.23 7 3.14 2.04 24 2.87 1.70 15 4.53 2.56 Economic Integration (CABEI/BCiE) *Significantly different between stakeholder groups Office of the Office of Employee of a PMU/Consultant on Financial President/Minister Parliamentarian Ministry WBG project Local Government Private Sector Sector/Private Bank Civil Society Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the WBG's staff is well prepared to help Brazil solve its most 12 7.58 1.78 5 8.20 1.79 30 7.07 1.96 34 8.12 1.77 8 7.25 1.58 20 7.90 1.41 11 7.36 1.75 16 7.13 1.59 38 7.03 2.09 27 7.85 1.75 complicated development challenges? (1-To no degree at all, 10-To a very significant degree) 70 World Bank Group Country Opinion Survey 2016: Brazil B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Brazil, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Brazil? (Choose no more than THREE) Office of the PMU/ Financial Percentage of Respondents President/ Office of Employee of Consultant on Local Private Sector/ (Responses combined) Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other Health* 8.3% 50.0% 18.2% 14.3% 11.1% 23.8% 53.8% 15.0% 14.0% 11.4% Crime and violence 0.0% 0.0% 12.1% 2.9% 22.2% 0.0% 0.0% 0.0% 12.0% 8.6% Transport 0.0% 25.0% 9.1% 25.7% 11.1% 4.8% 15.4% 10.0% 10.0% 2.9% Agricultural development 0.0% 0.0% 6.1% 2.9% 0.0% 4.8% 7.7% 0.0% 0.0% 0.0% Global/regional integration 16.7% 12.5% 6.1% 5.7% 0.0% 0.0% 0.0% 10.0% 6.0% 5.7% Job creation/employment 16.7% 25.0% 15.2% 11.4% 0.0% 9.5% 0.0% 15.0% 14.0% 8.6% Public sector governance/ reform 33.3% 12.5% 30.3% 37.1% 77.8% 33.3% 38.5% 25.0% 28.0% 20.0% Social protection 0.0% 0.0% 9.1% 2.9% 0.0% 0.0% 0.0% 0.0% 2.0% 2.9% Rural development 8.3% 0.0% 6.1% 11.4% 11.1% 9.5% 0.0% 10.0% 2.0% 8.6% Foreign direct investment 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.0% 0.0% Education 50.0% 50.0% 36.4% 28.6% 11.1% 42.9% 69.2% 50.0% 50.0% 45.7% Energy 8.3% 0.0% 0.0% 0.0% 0.0% 9.5% 7.7% 0.0% 4.0% 0.0% Gender equity 0.0% 0.0% 6.1% 0.0% 0.0% 0.0% 0.0% 0.0% 6.0% 5.7% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 4.8% 0.0% 0.0% 0.0% 0.0% Urban development 0.0% 0.0% 6.1% 11.4% 22.2% 23.8% 7.7% 20.0% 8.0% 17.1% Environmental sustainability 8.3% 12.5% 18.2% 17.1% 11.1% 23.8% 30.8% 20.0% 12.0% 17.1% Economic growth 58.3% 37.5% 21.2% 28.6% 33.3% 33.3% 30.8% 10.0% 18.0% 28.6% Private sector development 0.0% 12.5% 3.0% 5.7% 0.0% 4.8% 0.0% 5.0% 6.0% 0.0% Water and sanitation 33.3% 25.0% 12.1% 31.4% 22.2% 19.0% 7.7% 15.0% 22.0% 8.6% Welfare of the vulnerable population 0.0% 12.5% 12.1% 2.9% 0.0% 0.0% 0.0% 20.0% 4.0% 11.4% Climate change 8.3% 0.0% 12.1% 8.6% 11.1% 19.0% 0.0% 10.0% 4.0% 11.4% Information and communications technology 0.0% 0.0% 0.0% 5.7% 0.0% 0.0% 0.0% 5.0% 0.0% 0.0% Trade and exports 8.3% 0.0% 0.0% 0.0% 0.0% 4.8% 0.0% 0.0% 4.0% 2.9% Equality of opportunity 16.7% 12.5% 21.2% 8.6% 11.1% 4.8% 0.0% 15.0% 20.0% 22.9% Law and justice 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.0% 2.9% Regulatory framework 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.0% 2.9% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Natural resource management 0.0% 0.0% 6.1% 8.6% 0.0% 4.8% 0.0% 15.0% 2.0% 14.3% Poverty reduction 16.7% 12.5% 12.1% 17.1% 33.3% 4.8% 15.4% 30.0% 26.0% 20.0% Anti-corruption 8.3% 0.0% 6.1% 2.9% 0.0% 9.5% 15.4% 0.0% 8.0% 11.4% Disaster management 0.0% 0.0% 3.0% 0.0% 0.0% 4.8% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 71 World Bank Group Country Opinion Survey 2016: Brazil B. Overall Attitudes toward the World Bank Group (continued) When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Brazil? Office of the PMU/ Financial Greatest Value President/ Office of Employee of Consultant on Local Private Sector/ Percentage of Respondents Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other Policy advice, studies, analyses 25.0% 0.0% 9.4% 14.7% 0.0% 14.3% 23.1% 15.8% 16.3% 3.0% Data and statistics 0.0% 12.5% 0.0% 2.9% 0.0% 0.0% 7.7% 5.3% 8.2% 6.1% Convening/Facilitating 0.0% 0.0% 3.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.0% Financial resources 16.7% 50.0% 21.9% 38.2% 77.8% 19.0% 38.5% 26.3% 38.8% 30.3% Capacity development 25.0% 25.0% 28.1% 17.6% 0.0% 9.5% 30.8% 26.3% 20.4% 21.2% Technical assistance 25.0% 0.0% 6.3% 8.8% 22.2% 14.3% 0.0% 0.0% 2.0% 6.1% Discipline/effective supervision to 8.3% 12.5% 12.5% 17.6% 0.0% 38.1% 0.0% 15.8% 10.2% 24.2% implementation of investment projects Mobilizing third party financial resources 0.0% 0.0% 3.1% 0.0% 0.0% 4.8% 0.0% 10.5% 2.0% 0.0% Donor coordination 0.0% 0.0% 3.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Linkage to non-Bank expertise* 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.1% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.0% 0.0% *Significantly different between stakeholder groups Office of the PMU/ Financial 2nd Greatest Value President/ Office of Employee of Consultant on Local Private Sector/ Percentage of Respondents Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other Policy advice, studies, analyses 16.7% 0.0% 12.9% 17.6% 0.0% 19.0% 23.1% 0.0% 16.3% 25.0% Data and statistics 8.3% 0.0% 6.5% 0.0% 0.0% 0.0% 0.0% 5.3% 16.3% 6.3% Convening/Facilitating 0.0% 12.5% 3.2% 0.0% 0.0% 4.8% 0.0% 5.3% 0.0% 3.1% Financial resources 25.0% 37.5% 9.7% 14.7% 22.2% 23.8% 30.8% 21.1% 2.0% 12.5% Capacity development 16.7% 12.5% 19.4% 17.6% 11.1% 23.8% 15.4% 15.8% 20.4% 12.5% Technical assistance 8.3% 12.5% 16.1% 11.8% 33.3% 0.0% 7.7% 21.1% 8.2% 3.1% Discipline/effective supervision to 25.0% 12.5% 25.8% 23.5% 22.2% 23.8% 23.1% 10.5% 12.2% 25.0% implementation of investment projects Mobilizing third party financial resources 0.0% 12.5% 3.2% 5.9% 11.1% 4.8% 0.0% 15.8% 16.3% 9.4% Donor coordination 0.0% 0.0% 3.2% 5.9% 0.0% 0.0% 0.0% 5.3% 2.0% 0.0% Linkage to non-Bank expertise 0.0% 0.0% 0.0% 2.9% 0.0% 0.0% 0.0% 0.0% 4.1% 3.1% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.0% 0.0% 72 World Bank Group Country Opinion Survey 2016: Brazil B. Overall Attitudes toward the World Bank Group (continued) Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Brazil? (Choose no more than TWO) Office of the PMU/ Financial Percentage of Respondents President/ Office of Employee of Consultant on Local Private Sector/ (Responses combined) Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other Too influenced by developed countries* 41.7% 37.5% 37.5% 8.8% 0.0% 19.0% 7.7% 47.4% 28.6% 22.6% Not exploring alternative policy options 8.3% 25.0% 18.8% 0.0% 22.2% 9.5% 0.0% 21.1% 12.2% 19.4% Not collaborating enough with stakeholders 16.7% 0.0% 3.1% 8.8% 0.0% 9.5% 0.0% 42.1% 10.2% 22.6% outside the Government* Its advice and strategies do not lend themselves 0.0% 0.0% 21.9% 20.6% 22.2% 4.8% 7.7% 0.0% 10.2% 9.7% to practical problem solving Not enough public disclosure of its work* 0.0% 12.5% 12.5% 11.8% 11.1% 42.9% 7.7% 21.1% 26.5% 9.7% Arrogant in its approach 0.0% 12.5% 3.1% 0.0% 0.0% 0.0% 0.0% 0.0% 4.1% 0.0% Not client-focused 8.3% 12.5% 9.4% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.2% The credibility of its knowledge/data 0.0% 0.0% 0.0% 5.9% 0.0% 0.0% 0.0% 0.0% 2.0% 0.0% World Bank Group’s processes too complex 16.7% 25.0% 18.8% 26.5% 22.2% 28.6% 23.1% 5.3% 12.2% 19.4% Not willing to honestly criticize policies and 8.3% 12.5% 6.3% 2.9% 0.0% 4.8% 15.4% 5.3% 12.2% 3.2% reform efforts in the country Staff too inaccessible 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 8.2% 0.0% Imposing technocratic solutions without regard 8.3% 12.5% 12.5% 5.9% 0.0% 0.0% 0.0% 5.3% 10.2% 0.0% to political realities World Bank Group’s processes too slow* 16.7% 0.0% 12.5% 44.1% 55.6% 28.6% 30.8% 10.5% 10.2% 9.7% Not aligned with other donors’ work 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.3% 0.0% 0.0% Not aligned with country priorities 16.7% 0.0% 0.0% 0.0% 0.0% 4.8% 0.0% 0.0% 2.0% 3.2% Not adequately sensitive to political/social 0.0% 0.0% 9.4% 2.9% 0.0% 4.8% 7.7% 15.8% 14.3% 6.5% realities in Brazil Other 8.3% 0.0% 0.0% 2.9% 0.0% 4.8% 7.7% 5.3% 2.0% 9.7% Don’t know 8.3% 12.5% 6.3% 14.7% 22.2% 14.3% 30.8% 5.3% 6.1% 16.1% *Significantly different between stakeholder groups 73 World Bank Group Country Opinion Survey 2016: Brazil B. Overall Attitudes toward the World Bank Group (continued) Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in Brazil? (Choose no more than TWO) Office of the PMU/ Financial Percentage of Respondents President/ Office of Employee of Consultant on Local Private Sector/ (Responses combined) Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other Trust Fund management 8.3% 0.0% 3.0% 9.1% 0.0% 4.8% 0.0% 12.5% 6.1% 2.9% Knowledge products/services 25.0% 0.0% 21.2% 6.1% 0.0% 19.0% 7.7% 12.5% 20.4% 23.5% Capacity development 41.7% 37.5% 39.4% 33.3% 11.1% 47.6% 46.2% 50.0% 38.8% 38.2% Technical assistance 41.7% 25.0% 45.5% 48.5% 33.3% 47.6% 53.8% 43.8% 38.8% 23.5% Investment lending 50.0% 25.0% 30.3% 39.4% 77.8% 52.4% 53.8% 18.8% 34.7% 38.2% Policy based lending / budget support to the 25.0% 25.0% 24.2% 30.3% 33.3% 14.3% 7.7% 18.8% 22.4% 17.6% Government Multi-sectoral approaches 8.3% 25.0% 24.2% 24.2% 44.4% 14.3% 7.7% 25.0% 18.4% 20.6% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.3% 0.0% 5.9% Don’t know 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 7.7% 6.3% 4.1% 8.8% *Significantly different between stakeholder groups To what extent do you believe that the World Bank Group’s work and support help the poorest in Brazil?* Office of the PMU/ Financial President/ Office of Employee of Consultant on Local Private Sector/ Percentage of Respondents Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other To a fully sufficient degree - - 3% 3% - 5% 8% - 2% 3% To a somewhat sufficient degree 50% 13% 38% 61% 25% 57% 23% 13% 20% 35% To a somewhat insufficient degree 42% 38% 28% 24% 38% 33% 23% 63% 45% 29% To a very insufficient degree - 25% 9% 6% - - 15% 19% 8% 9% Don't know 8% 25% 22% 6% 38% 5% 31% 6% 24% 24% *Significantly different between stakeholder groups To what extent do you agree with the following statements about the World Bank Group’s work in Brazil? (1-Strongly disagree, 10-Strongly agree) Office of the Office of Employee of a PMU/Consultant on Financial President/Minister Parliamentarian Ministry WBG project Local Government Private Sector Sector/Private Bank Civil Society Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 12 5.75 1.49 7 6.14 2.91 32 6.31 2.24 33 7.55 1.91 9 7.11 1.54 19 6.21 1.84 10 5.80 2.78 15 4.93 2.02 46 5.17 1.90 28 6.68 2.11 development in Brazil* The WBG’s work is aligned with what I consider the development 11 6.36 1.80 7 6.86 2.19 30 5.60 2.27 33 7.48 2.05 7 7.57 1.51 20 6.10 1.89 12 6.83 2.33 15 5.33 1.80 43 5.23 2.16 28 6.75 1.96 priorities for Brazil* *Significantly different between stakeholder groups 74 World Bank Group Country Opinion Survey 2016: Brazil B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Brazil, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Office of the Office of Employee of a PMU/Consultant on Financial President/Minister Parliamentarian Ministry WBG project Local Government Private Sector Sector/Private Bank Civil Society Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness to needs* 8 7.62 0.92 3 8.00 1.73 22 6.68 2.38 29 8.07 1.53 6 6.33 2.66 19 6.58 1.61 10 6.40 2.07 12 4.92 2.15 31 5.42 2.03 17 7.12 1.87 Flexibility (in terms of the institution’s products and 8 6.88 1.46 3 6.67 0.58 23 5.83 1.88 28 7.43 1.48 8 6.75 2.12 19 6.05 2.01 11 5.82 2.04 13 4.92 2.22 30 5.33 1.71 23 6.13 1.77 services)* Flexibility (in terms of changing 8 6.88 1.36 3 6.67 0.58 22 5.82 1.76 30 7.53 1.70 7 7.29 1.98 19 5.58 2.09 11 5.45 2.21 13 4.85 1.91 34 5.06 1.86 25 6.32 1.80 country circumstances)* Being inclusive* 8 7.25 1.91 4 7.75 1.50 23 6.09 2.04 26 8.12 1.37 6 7.17 2.48 16 5.75 1.57 9 6.89 2.62 13 4.69 2.10 36 5.08 2.09 21 6.67 1.91 Openness (sharing data and other 9 7.89 1.90 4 6.50 2.89 25 7.00 1.87 30 8.23 1.85 9 7.22 2.59 20 6.90 1.94 12 7.33 1.92 13 5.77 2.49 41 6.80 2.10 25 7.24 1.74 information)* Collaboration with the 11 7.91 1.76 4 6.50 2.89 27 7.07 1.98 31 8.58 1.46 9 8.00 1.73 15 6.80 2.08 5 7.20 2.05 15 6.13 1.89 34 6.56 1.89 27 7.67 1.66 Government* The speed in which it gets things 9 6.11 1.76 4 5.50 2.38 22 6.82 1.44 30 7.47 2.06 8 6.25 2.25 19 5.32 2.19 10 4.90 2.03 11 5.00 2.57 28 5.50 1.67 22 6.86 2.36 accomplished on the ground* Ease of access to the people at the World Bank Group who are making 11 8.00 2.10 3 6.00 1.00 23 7.22 2.09 31 8.55 1.96 8 7.63 1.85 14 7.00 1.57 11 5.91 2.02 13 5.15 2.58 26 5.15 2.26 22 6.82 2.09 decisions important to my work* Collaboration with civil society* 10 6.80 1.40 4 5.00 2.71 21 6.00 2.12 24 8.13 1.54 4 6.00 1.83 16 5.88 2.22 10 5.80 1.93 16 4.63 2.19 34 5.41 1.99 24 6.25 2.19 Staff accessibility* 9 7.89 1.62 3 5.67 1.16 23 7.48 1.90 28 8.50 1.95 9 8.00 1.41 17 7.59 1.66 11 6.73 1.19 13 5.85 3.00 29 5.62 2.16 21 6.81 2.25 Collaboration with other donors 8 6.63 1.41 3 6.00 1.00 15 7.07 1.98 16 8.06 1.73 3 5.33 2.52 10 5.80 1.62 6 7.17 1.17 7 4.86 2.55 22 6.00 1.48 14 7.07 1.39 and development partners* Collaboration with the private 7 6.43 1.27 3 6.00 1.00 12 7.33 2.02 13 7.46 1.76 3 5.67 2.52 15 6.73 2.31 11 7.18 1.25 10 5.90 1.91 27 6.19 1.90 18 7.17 1.86 sector Straightforwardness and honesty* 9 8.33 1.41 3 7.33 1.53 24 7.92 1.98 29 9.28 0.96 7 8.71 1.80 18 8.50 1.58 12 8.17 1.85 14 6.64 2.65 31 6.74 2.28 23 8.00 1.95 Treating clients and stakeholders 9 8.89 1.05 3 7.33 1.53 28 8.36 1.70 30 9.33 0.88 8 8.50 2.51 17 8.41 1.91 12 8.25 1.36 13 7.31 2.25 31 7.26 1.79 23 8.57 1.31 in Brazil with respect* Being a long-term partner* 11 8.64 2.16 5 8.60 1.95 30 8.87 1.38 30 9.40 1.16 9 8.89 1.36 19 8.79 1.69 12 8.83 1.12 13 7.23 2.49 35 7.97 1.81 25 8.64 1.41 *Significantly different between stakeholder groups 75 World Bank Group Country Opinion Survey 2016: Brazil B. Overall Attitudes toward the World Bank Group (continued) When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) Office of the PMU/ Financial Percentage of Respondents President/ Office of Employee of Consultant on Local Private Sector/ (Responses combined) Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other The Government works inefficiently 27.3% 50.0% 28.1% 36.4% 25.0% 66.7% 50.0% 25.0% 50.0% 34.4% Poor donor coordination 0.0% 16.7% 3.1% 3.0% 0.0% 0.0% 0.0% 0.0% 6.8% 3.1% The World Bank Group is not sensitive enough to 9.1% 16.7% 28.1% 15.2% 25.0% 14.3% 8.3% 25.0% 22.7% 9.4% political/social realities on the ground Lack of/inadequate levels of capacity in 54.5% 16.7% 40.6% 45.5% 50.0% 33.3% 16.7% 25.0% 27.3% 34.4% Government There is not an adequate level of citizen/civil 0.0% 16.7% 3.1% 0.0% 0.0% 14.3% 8.3% 56.3% 18.2% 25.0% society participation* The World Bank Group works too slowly* 18.2% 0.0% 12.5% 18.2% 50.0% 23.8% 25.0% 0.0% 6.8% 6.3% The World Bank Group does not do adequate 18.2% 0.0% 9.4% 3.0% 0.0% 0.0% 8.3% 12.5% 11.4% 18.8% follow through/follow-up Political pressures and obstacles 18.2% 16.7% 21.9% 24.2% 12.5% 23.8% 16.7% 31.3% 25.0% 25.0% Reforms are not well thought out in light of 9.1% 33.3% 18.8% 15.2% 25.0% 19.0% 0.0% 12.5% 18.2% 25.0% country challenges Other 18.2% 16.7% 3.1% 6.1% 0.0% 0.0% 25.0% 6.3% 2.3% 12.5% *Significantly different between stakeholder groups 76 World Bank Group Country Opinion Survey 2016: Brazil C. World Bank Group’s Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Brazil? (1-Not important at all, 10-Very important) Office of the Office of Employee of a PMU/Consultant on Financial President/Minister Parliamentarian Ministry WBG project Local Government Private Sector Sector/Private Bank Civil Society Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Crime and violence 9 6.00 3.32 4 6.50 4.04 18 6.56 2.62 22 6.68 3.17 6 6.83 2.93 15 6.27 2.28 10 5.70 2.71 13 5.08 2.81 35 6.74 2.63 22 6.64 2.80 Financial markets 9 6.89 2.62 4 6.50 3.00 18 7.11 2.06 21 6.10 2.49 6 5.67 1.63 15 7.33 1.45 11 7.91 1.87 13 5.38 2.66 39 5.67 2.46 23 6.52 2.71 Transport 10 7.30 1.95 3 8.67 1.53 18 7.28 1.99 30 8.53 1.83 9 6.89 2.21 19 7.74 1.94 10 7.90 1.37 14 7.07 2.02 38 7.61 2.07 23 7.78 1.68 Anti-corruption 9 7.11 2.03 4 7.25 2.63 18 7.44 2.15 26 7.42 2.90 6 6.67 3.27 18 8.33 1.72 10 7.90 2.28 12 6.92 2.07 36 6.28 2.79 19 7.79 2.32 Law and justice 8 5.38 3.07 4 7.25 2.63 16 7.19 2.37 21 6.38 2.94 5 4.80 3.27 16 6.50 2.31 11 5.00 2.45 13 5.62 2.76 37 5.73 2.47 17 6.47 2.98 Urban development 9 7.22 1.99 4 8.00 1.83 22 8.32 1.81 28 8.25 2.12 7 8.14 2.12 20 7.80 1.74 11 7.82 1.33 15 7.93 2.28 40 7.13 1.99 26 8.19 2.25 Environmental sustainability* 9 7.11 3.14 4 8.00 1.83 25 8.44 1.39 32 8.72 1.82 8 7.38 1.85 21 7.95 1.63 11 8.64 1.29 15 7.20 1.97 40 7.32 2.13 25 8.48 1.81 Trade and exports* 9 7.89 1.45 4 8.00 1.83 19 7.21 1.84 21 7.52 2.34 5 3.40 2.61 15 6.73 1.83 9 6.78 2.64 12 5.75 3.70 36 6.67 2.31 21 7.29 1.93 Information and communications 9 7.11 2.62 4 8.00 1.83 21 7.52 1.89 26 8.54 1.84 6 5.83 2.79 15 7.33 1.63 9 6.33 2.35 14 7.14 3.06 37 6.86 2.10 21 7.86 2.29 technology Poverty reduction 9 7.78 2.99 4 8.50 2.38 24 8.08 1.93 32 8.53 1.97 9 8.00 1.87 21 7.86 2.15 10 8.20 1.81 15 7.87 2.50 41 7.93 2.10 26 7.85 2.60 Gender equity 9 7.56 2.88 4 7.25 2.63 19 6.89 2.73 25 8.16 2.01 8 6.25 2.44 17 7.35 2.47 10 6.90 3.14 14 7.36 2.68 37 6.68 2.25 20 7.85 2.60 Private sector development* 9 8.00 1.50 4 6.75 1.71 18 7.50 1.76 24 7.04 2.31 5 3.80 2.17 17 7.76 1.75 11 6.45 2.66 15 5.60 3.02 37 6.73 2.46 21 7.19 2.25 Foreign direct investment* 9 8.44 1.51 4 6.75 1.71 18 7.61 2.33 22 7.36 2.46 5 4.40 2.30 16 7.38 1.78 11 7.27 1.49 13 5.69 2.81 34 6.79 2.43 20 7.15 2.18 Water and sanitation 9 7.67 2.40 4 9.25 1.50 19 7.74 2.10 31 8.52 2.11 8 8.13 1.64 17 8.00 2.06 9 7.67 1.32 14 7.79 2.49 38 8.11 2.12 24 8.33 2.12 Regulatory framework* 9 5.89 3.26 3 7.33 1.53 18 7.50 1.95 23 7.22 2.26 5 3.60 2.41 16 7.44 1.75 9 5.67 2.69 12 5.67 1.92 35 6.54 2.54 19 6.63 2.61 Economic growth 10 7.70 2.54 4 9.00 1.41 19 8.00 2.03 30 8.03 2.17 5 5.80 3.56 18 8.00 2.00 11 7.45 1.21 14 7.07 2.65 40 7.45 2.49 23 8.04 2.23 Energy 9 7.44 2.19 4 8.25 1.71 19 8.00 2.21 27 8.00 2.40 4 3.50 1.29 18 7.50 2.20 11 7.09 2.39 11 6.73 2.57 39 7.56 2.46 24 7.21 2.70 Disaster management* 9 6.22 3.15 4 5.75 3.40 21 7.52 2.36 22 8.27 2.03 6 4.50 2.17 15 6.93 2.25 11 6.36 2.98 11 6.91 2.43 33 6.06 2.29 22 7.32 2.19 Public sector governance/ reform 9 7.78 3.03 4 9.00 2.00 21 7.76 2.43 29 8.07 2.19 9 7.67 1.41 19 7.74 2.21 11 7.64 2.38 13 5.62 2.96 39 6.69 3.09 24 7.67 2.39 Job creation/employment 9 7.78 1.20 3 10.00 0.00 21 8.00 2.12 26 8.12 2.25 6 5.67 2.73 17 7.29 1.80 9 7.33 2.12 12 6.33 2.71 38 6.87 2.38 23 7.35 2.19 Communicable/non-communicable 8 7.13 2.85 4 6.75 4.03 21 7.10 2.47 20 7.60 2.44 6 4.67 2.16 14 6.79 1.76 10 6.50 2.72 13 6.23 2.46 35 6.49 2.54 20 6.75 2.25 diseases Equality of opportunity 8 7.12 3.04 4 9.25 1.50 22 7.55 2.26 26 8.08 1.98 8 6.50 2.83 16 7.12 2.13 11 7.45 2.38 13 7.15 2.58 39 6.72 2.48 22 7.91 2.47 Social protection 8 6.63 2.62 4 6.75 4.27 18 7.11 2.72 24 7.29 2.33 6 5.50 2.35 13 6.54 1.81 10 6.40 2.55 13 5.85 2.67 36 5.94 2.51 21 6.57 2.29 Rural development 9 6.67 3.08 4 9.25 1.50 24 7.58 2.38 28 8.39 1.95 7 6.86 2.55 16 7.25 1.84 10 7.30 1.77 14 7.50 2.59 36 6.64 2.10 23 7.26 2.77 Global/regional integration 10 6.70 2.87 4 9.25 1.50 22 7.18 2.65 25 8.40 2.02 3 4.67 2.31 17 7.82 1.81 11 7.18 2.32 14 7.14 2.83 38 7.13 2.27 23 8.00 2.17 Welfare of the vulnerable 8 7.25 3.15 4 8.75 1.89 20 7.20 2.57 27 7.85 2.45 8 6.50 3.07 15 7.27 1.79 10 7.60 2.27 12 6.50 3.18 34 5.85 2.63 24 7.13 3.00 population Natural resource management 10 6.50 3.27 4 8.00 1.83 22 7.73 1.98 27 8.44 1.93 7 6.86 2.12 16 7.06 1.57 11 8.18 1.08 13 6.46 2.90 36 6.58 2.57 22 7.55 2.87 Health* 9 6.56 3.09 4 9.00 2.00 22 7.73 2.53 26 8.42 2.12 8 6.50 2.83 15 8.47 1.30 10 7.80 1.32 11 6.45 2.95 33 6.76 2.26 21 8.24 2.14 Climate change 10 7.00 2.94 4 8.00 1.83 25 7.96 1.97 26 8.19 2.42 7 6.57 2.88 17 8.00 1.77 10 8.70 1.49 15 6.73 2.96 36 6.97 2.16 24 7.88 2.27 Agricultural development 9 6.56 2.96 4 7.75 2.06 22 7.68 2.30 26 8.35 1.92 7 6.43 2.23 17 7.41 2.50 11 7.64 1.86 12 6.75 2.73 37 6.32 2.31 24 7.29 2.71 Education 9 7.56 2.79 4 9.00 2.00 22 8.18 2.26 26 8.81 1.86 8 8.00 2.45 17 8.47 2.13 9 8.00 1.66 13 7.31 2.66 36 7.83 2.59 25 8.36 2.08 *Significantly different between stakeholder groups 77 World Bank Group Country Opinion Survey 2016: Brazil C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Brazil? (1-Not effective at all, 10-Very effective) Office of the Office of Employee of a PMU/Consultant on Financial President/Minister Parliamentarian Ministry WBG project Local Government Private Sector Sector/Private Bank Civil Society Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Gender equity 3 5.33 0.58 3 8.33 1.53 10 6.30 1.70 12 7.92 2.11 4 7.25 2.22 4 6.25 2.06 5 6.60 3.29 6 6.50 3.15 15 5.27 1.83 11 7.45 2.12 Information and communications 4 7.50 1.29 3 6.67 1.53 8 6.50 1.77 14 8.00 1.92 2 6.00 2.83 4 6.25 1.50 4 5.50 1.92 6 6.00 2.90 15 5.87 2.13 10 8.40 1.51 technology* Transport 6 6.17 2.14 3 6.67 1.53 8 7.38 1.69 20 8.55 1.79 5 6.60 2.51 10 7.00 1.33 4 7.50 0.58 6 6.67 1.86 21 6.71 2.31 12 7.42 1.98 Crime and violence 2 5.50 0.71 3 7.00 1.00 9 5.78 1.72 5 5.20 2.95 3 4.67 0.58 1 5.00 . 2 6.00 1.41 4 5.75 2.99 15 4.73 2.02 6 6.50 2.26 Law and justice 2 5.50 0.71 3 7.00 1.00 8 5.50 2.07 6 7.17 2.79 2 2.50 2.12 1 5.00 . 2 4.00 4.24 7 6.29 3.04 16 5.00 2.00 4 8.50 1.92 Urban development 6 6.00 2.45 3 7.00 1.00 14 7.36 1.55 19 8.05 1.93 4 7.00 2.16 11 6.64 2.11 5 6.40 3.13 9 7.11 1.54 22 6.77 1.72 11 8.09 1.76 Environmental sustainability 5 7.00 2.12 4 5.75 2.22 17 7.24 1.86 23 8.22 1.95 6 7.17 2.40 14 7.21 1.58 7 7.86 1.68 11 6.73 1.95 25 6.72 2.03 13 7.69 1.75 Regulatory framework* 8 5.75 2.25 3 6.00 2.65 7 6.00 1.41 12 7.67 2.19 2 2.00 1.41 5 7.20 1.48 3 5.33 3.79 2 3.50 2.12 15 5.67 1.76 8 7.13 2.17 Communicable/non-communicable 4 5.75 1.71 3 6.00 2.65 10 6.90 1.97 8 7.63 2.45 2 6.50 3.54 2 4.00 1.41 2 6.00 1.41 5 6.40 2.41 12 6.17 2.41 6 7.83 1.33 diseases Poverty reduction 8 5.88 2.59 3 8.00 1.00 18 7.11 2.06 21 8.10 2.49 7 7.43 2.23 8 6.13 1.96 5 8.60 1.34 10 6.60 2.17 23 6.43 1.81 14 7.79 2.05 Anti-corruption* 4 6.25 1.26 3 6.33 2.08 9 6.44 2.60 12 7.92 2.15 3 7.33 2.89 5 8.00 1.87 2 5.50 2.12 7 6.14 2.73 16 4.37 1.82 6 6.83 1.94 Private sector development 7 6.86 1.46 3 6.00 2.65 9 7.22 1.56 11 7.82 2.09 2 4.50 0.71 10 7.90 1.37 8 7.00 1.85 7 7.43 1.51 17 6.06 2.36 11 7.09 1.30 Foreign direct investment 7 6.86 1.22 3 6.00 2.65 11 7.55 1.70 7 7.43 2.64 2 3.50 2.12 8 7.75 1.49 5 6.40 1.14 6 7.83 1.17 16 6.44 1.86 9 7.22 1.64 Water and sanitation 8 7.00 1.77 3 6.67 1.53 15 7.07 2.12 18 8.11 2.14 5 7.00 1.87 10 7.00 1.16 4 7.25 0.50 9 7.11 1.76 22 7.09 1.41 14 7.93 1.49 Trade and exports 8 7.13 1.36 3 6.67 1.53 9 7.11 1.62 5 6.40 2.61 2 3.50 2.12 5 6.00 1.58 6 7.67 1.63 6 7.50 2.43 14 6.14 1.79 8 7.75 1.58 Economic growth 8 7.88 1.25 3 8.00 1.00 14 7.57 2.07 17 7.94 2.05 3 5.33 3.51 9 6.56 2.07 5 7.60 1.82 10 6.80 1.99 19 6.63 2.24 12 8.17 1.75 Health* 6 6.17 1.60 3 8.00 1.00 16 7.06 2.44 11 8.18 2.27 4 7.25 1.71 8 5.88 2.48 5 8.40 1.52 6 5.67 2.81 16 6.81 1.80 9 8.78 1.20 Disaster management 5 7.00 2.00 3 6.67 1.53 11 6.73 2.83 13 7.92 2.10 3 5.67 3.22 5 5.20 2.05 4 5.50 2.38 5 5.80 2.95 15 5.93 2.19 7 7.43 1.40 Public sector governance/ reform 9 7.00 2.50 3 6.00 2.65 16 6.63 2.34 19 7.63 2.43 5 6.60 1.34 6 5.00 1.67 2 4.00 4.24 7 6.14 2.85 22 5.55 2.37 9 6.89 1.62 Job creation/employment 6 6.83 1.94 3 6.00 2.65 13 7.69 1.49 15 7.27 2.55 3 6.67 2.52 6 7.33 1.37 5 7.20 1.92 10 6.70 2.41 18 5.61 2.00 11 7.36 1.57 Financial markets* 5 7.00 1.58 3 6.00 2.65 9 8.22 1.56 6 7.17 3.06 2 1.50 0.71 8 6.88 2.48 8 7.75 1.49 7 7.57 1.90 14 5.86 1.96 11 6.55 1.75 Equality of opportunity 5 6.60 1.14 3 6.67 1.53 14 7.14 2.11 15 7.80 2.21 4 5.25 3.20 7 6.14 2.85 6 8.00 1.79 9 6.67 1.87 17 6.06 1.56 10 8.10 2.33 Energy 7 6.43 2.07 3 6.00 2.65 11 7.18 2.18 15 7.40 2.41 3 6.67 2.52 10 7.80 2.04 5 8.00 1.58 9 7.22 2.05 19 6.68 1.83 12 7.58 1.78 Rural development 7 6.14 1.86 3 6.00 2.65 15 7.53 1.89 15 8.33 2.23 4 8.50 1.73 9 6.33 2.65 5 7.60 1.52 8 6.63 2.13 22 6.18 1.82 10 7.60 1.78 Global/regional integration 6 7.00 2.10 3 6.00 2.65 11 7.27 2.72 13 7.85 2.38 2 6.50 0.71 7 6.14 1.95 5 7.20 1.30 11 7.09 2.63 22 6.09 2.22 12 7.50 2.43 Welfare of the vulnerable 6 6.83 1.94 4 6.75 1.26 15 6.07 2.66 17 7.82 2.10 4 5.75 3.95 7 7.00 2.38 6 7.00 2.61 8 5.88 2.85 16 5.69 2.24 10 7.40 2.55 population Education 5 6.80 0.84 2 9.00 1.41 16 7.38 2.31 17 7.82 2.13 6 7.83 2.32 6 6.17 2.64 6 7.83 1.33 10 6.40 2.41 24 6.58 1.91 11 8.36 1.75 Social protection 5 6.20 1.30 3 8.33 1.53 14 6.64 2.37 9 6.89 3.37 1 4.00 . 3 5.67 1.16 3 6.67 1.53 6 5.17 2.23 16 5.25 1.81 8 7.13 2.53 Climate change 8 7.00 2.20 4 6.50 1.29 15 7.40 2.10 16 7.56 2.42 6 6.67 3.01 9 7.11 2.15 7 7.43 2.57 11 6.36 2.38 21 6.76 1.70 13 7.46 2.11 Agricultural development 6 6.83 1.17 3 6.00 2.65 15 7.80 1.97 17 8.29 2.05 3 7.00 2.00 9 7.00 2.83 5 8.00 1.41 11 6.91 2.39 20 6.45 2.09 10 8.00 2.11 Natural resource management 7 7.14 1.95 4 7.00 2.94 15 7.00 1.85 19 7.58 2.22 5 6.40 2.79 6 6.33 2.34 5 8.40 1.14 9 6.00 2.50 22 6.59 2.24 12 8.00 1.81 *Significantly different between stakeholder groups 78 World Bank Group Country Opinion Survey 2016: Brazil C. World Bank Group’s Effectiveness and Results (continued) Office of the Office of Employee of a PMU/Consultant on Financial President/Minister Parliamentarian Ministry WBG project Local Government Private Sector Sector/Private Bank Civil Society Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the WBG’s work help to achieve development 11 6.64 1.69 4 7.50 1.73 28 6.04 2.08 31 7.29 2.15 7 7.00 1.53 20 6.55 1.54 10 6.30 1.64 13 5.54 1.56 34 5.88 1.74 25 6.80 2.00 results in Brazil? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Brazil? (1-Strongly disagree, 10-Strongly agree) Office of the Office of Employee of a PMU/Consultant on Financial President/Minister Parliamentarian Ministry WBG project Local Government Private Sector Sector/Private Bank Civil Society Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The WBG's financial instruments 10 6.10 2.13 4 6.50 1.29 22 5.55 2.48 26 7.00 2.15 7 6.71 1.38 18 6.22 1.90 11 5.45 2.42 12 4.58 1.93 31 5.10 1.85 22 6.91 1.57 meet the needs of Brazil* The WBG meets Brazil’s needs for 11 7.00 1.18 4 6.50 2.38 27 5.70 2.27 30 7.57 1.83 7 7.57 0.79 18 6.11 1.91 11 6.00 2.10 13 5.85 2.12 35 5.49 1.99 23 7.30 1.74 knowledge services* *Significantly different between stakeholder groups Office of the Office of Employee of a PMU/Consultant on Financial President/Minister Parliamentarian Ministry WBG project Local Government Private Sector Sector/Private Bank Civil Society Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe that Brazil received value for money from the World Bank Group’s 6 6.00 1.10 3 7.33 0.58 15 5.80 2.65 21 7.57 1.89 4 7.75 0.50 10 6.80 1.03 7 6.14 1.46 11 5.45 2.51 26 5.73 1.69 13 7.92 1.85 Reimbursable Advisory Services (RAS)?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups Office of the Office of Employee of a PMU/Consultant on Financial President/Minister Parliamentarian Ministry WBG project Local Government Private Sector Sector/Private Bank Civil Society Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the WBG measures and corrects its 8 6.88 1.13 4 6.00 3.46 23 6.39 1.50 27 6.70 2.45 4 6.00 1.83 14 6.14 1.66 7 5.86 1.95 11 5.73 2.28 28 5.14 2.00 19 7.05 2.53 work in real time in Brazil? (1-To no degree at all, 10-To a very significant degree) 79 World Bank Group Country Opinion Survey 2016: Brazil D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do?* (Select only ONE response) Office of the PMU/ Financial President/ Office of Employee of Consultant on Local Private Sector/ Percentage of Respondents Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other Weekly - - 3.4% 36.7% 14.3% - 16.7% 6.3% 7.7% 13.3% Monthly 27.3% 20.0% 10.3% 20.0% 14.3% 14.3% 16.7% 37.5% 23.1% 20.0% A few times a year 54.5% 40.0% 65.5% 26.7% 71.4% 52.4% 41.7% 43.8% 48.7% 43.3% Rarely 18.2% 40.0% 20.7% 13.3% - 33.3% 25.0% 12.5% 20.5% 10.0% Never - - - 3.3% - - - - - 13.3% *Significantly different between stakeholder groups In Brazil, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Office of the Office of Employee of a PMU/Consultant on Financial President/Minister Parliamentarian Ministry WBG project Local Government Private Sector Sector/Private Bank Civil Society Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Are timely 11 8.00 1.48 2 8.50 2.12 25 7.60 1.94 30 7.97 2.03 7 8.43 0.54 18 6.83 1.95 9 7.22 1.48 13 6.08 2.06 32 7.19 1.93 24 7.46 1.87 Lead to practical solutions 10 7.00 1.70 2 8.00 1.41 27 6.48 2.05 29 7.38 1.94 6 7.67 1.03 16 5.94 1.98 9 6.33 2.45 13 5.69 2.25 34 6.29 1.92 22 7.09 1.80 Are accessible (well written and 11 7.64 1.29 2 7.50 0.71 26 7.77 1.66 29 7.48 2.01 7 8.14 1.68 18 6.39 1.91 9 6.33 2.06 13 5.92 2.18 36 7.06 2.12 23 7.70 1.40 easy to understand)* Are translated enough into local 8 6.75 1.83 2 7.00 0.00 25 7.28 1.97 29 6.38 2.23 7 7.43 2.07 15 6.33 1.72 8 5.63 2.00 13 7.31 2.53 32 6.53 2.08 24 7.04 2.49 language Are adaptable to Brazil’s specific development challenges and 10 6.90 1.66 2 7.50 0.71 25 6.48 2.37 27 7.15 1.85 6 7.17 1.17 17 6.12 1.76 9 5.22 2.28 12 6.25 2.45 36 5.78 2.10 24 7.04 1.73 country circumstances *Significantly different between stakeholder groups Office of the Office of Employee of a PMU/Consultant on Financial President/Minister Parliamentarian Ministry WBG project Local Government Private Sector Sector/Private Bank Civil Society Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the WBG's knowledge work and 11 6.91 1.70 2 8.00 1.41 24 6.88 1.99 30 7.80 1.88 7 7.43 1.27 18 6.39 2.36 10 6.30 1.42 14 6.14 2.14 35 6.51 2.08 26 7.62 1.75 activities make to development results in your country? Overall, how would you rate the technical quality of the World 11 8.18 1.25 3 6.67 3.51 28 7.64 1.89 30 8.30 1.97 7 8.86 0.69 18 7.22 1.77 10 7.00 1.16 14 7.71 1.33 36 7.78 1.55 24 8.04 1.23 Bank Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) 80 World Bank Group Country Opinion Survey 2016: Brazil E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Office of the Office of Employee of a PMU/Consultant on Financial President/Minister Parliamentarian Ministry WBG project Local Government Private Sector Sector/Private Bank Civil Society Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group disburses 10 6.10 2.38 3 4.67 3.22 16 6.44 2.45 27 8.04 2.26 5 7.20 2.39 16 5.56 1.79 10 5.30 2.11 6 6.17 2.71 14 5.21 2.19 14 5.79 1.89 funds promptly* The World Bank Group effectively monitors and evaluates the 10 6.40 1.84 3 8.67 1.53 24 7.13 2.23 30 8.33 1.99 7 8.14 1.22 18 7.56 1.76 9 6.78 2.49 11 6.64 1.86 24 6.62 2.37 20 7.25 1.97 projects and programs it supports The WBG’s approvals and reviews 9 6.89 2.57 3 5.67 2.31 19 6.37 1.86 28 7.36 2.77 6 6.33 2.42 16 7.06 1.73 8 7.00 1.69 7 6.57 2.30 17 6.29 2.14 18 7.22 2.24 are done in a timely fashion The WBG’s “Safeguard Policy” 7 7.29 2.56 3 5.00 3.46 17 6.53 2.40 28 7.64 1.83 5 6.60 2.79 15 7.00 1.85 8 6.00 2.39 12 6.33 1.92 20 6.00 2.08 17 7.76 1.60 requirements are reasonable The WBG’s conditions on its 9 5.67 1.73 3 4.67 3.22 17 7.00 2.42 25 8.04 1.70 5 8.40 0.55 19 6.74 2.02 9 6.33 2.35 8 5.13 1.89 17 6.47 2.38 18 7.28 1.84 lending are reasonable* The World Bank Group takes 8 6.50 0.93 3 6.00 1.00 16 6.13 2.53 30 7.47 2.16 6 7.50 1.64 18 6.11 2.19 9 5.56 1.81 9 6.33 2.45 14 5.86 2.18 17 6.88 1.62 decisions quickly in Brazil Working with the WBG increases 11 7.73 1.90 3 9.00 1.73 23 7.52 2.13 31 8.61 1.84 7 8.57 1.27 19 8.21 2.12 10 7.00 2.36 13 7.31 2.14 31 7.10 2.68 19 8.16 1.54 Brazil’s institutional capacity Where country systems are adequate, the World Bank Group 5 6.80 1.92 3 8.33 1.53 14 5.93 2.76 28 8.18 2.09 4 7.25 2.22 10 7.20 1.81 4 7.75 0.96 8 7.50 1.77 16 6.94 2.14 11 7.91 2.21 makes appropriate use of them The World Bank Group provides 8 7.13 1.25 3 7.33 2.52 20 7.20 1.85 30 8.40 2.28 6 8.17 1.47 17 7.00 2.12 7 7.14 0.90 10 7.50 1.51 23 6.65 2.17 18 7.67 1.68 effective implementation support *Significantly different between stakeholder groups Office of the Office of Employee of a PMU/Consultant on Financial President/Minister Parliamentarian Ministry WBG project Local Government Private Sector Sector/Private Bank Civil Society Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe that the WBG’s work helps to find 7 6.71 1.38 3 9.00 1.73 16 6.88 1.75 22 7.32 1.89 4 6.00 2.58 15 6.87 1.77 7 7.14 1.07 11 6.45 1.29 24 6.25 1.98 18 7.89 1.49 solutions that promote private public partnerships in Brazil? (1-To no degree at all, 10-To a very significant degree) Which of the following best describes the World Bank Group’s support in Brazil? (Select only ONE response) Office of the PMU/ Financial President/ Office of Employee of Consultant on Local Private Sector/ Percentage of Respondents Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other The World Bank Group is sufficiently selective and focuses on the most important development 54.5% 20.0% 39.3% 67.7% 71.4% 65.0% 50.0% 18.8% 33.3% 51.7% challenges in Brazil The World Bank Group is not sufficiently selective in Brazil, and it is involved in too many areas of 9.1% 40.0% 17.9% 16.1% - 15.0% 20.0% 50.0% 33.3% 17.2% development Don’t know 36.4% 40.0% 42.9% 16.1% 28.6% 20.0% 30.0% 31.3% 33.3% 31.0% 81 World Bank Group Country Opinion Survey 2016: Brazil F. The Future Role of the World Bank Group in Brazil Which of the following SHOULD the World Bank Group do to make itself of greater value in Brazil? (Choose no more than TWO) Office of the PMU/ Financial Percentage of Respondents President/ Office of Employee of Consultant on Local Private Sector/ (Responses combined) Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other Offer more innovative financial products 18.2% 16.7% 13.8% 10.3% 0.0% 23.8% 44.4% 31.3% 7.9% 10.3% Ensure greater selectivity in its work 18.2% 0.0% 10.3% 10.3% 0.0% 0.0% 11.1% 12.5% 5.3% 10.3% Provide more adequate data/knowledge/ 9.1% 0.0% 10.3% 10.3% 0.0% 4.8% 0.0% 18.8% 13.2% 10.3% statistics/figures on Brazil’s economy Improve the competitiveness of its financing 18.2% 33.3% 10.3% 17.2% 28.6% 28.6% 33.3% 0.0% 13.2% 13.8% compared to markets Reach out more to groups outside of 0.0% 16.7% 10.3% 3.4% 0.0% 38.1% 11.1% 43.8% 23.7% 24.1% Government* Increase the level of capacity development in the 27.3% 33.3% 44.8% 34.5% 57.1% 28.6% 0.0% 25.0% 44.7% 44.8% country/ Invest in capacity building Improve the quality of its experts as related to 9.1% 0.0% 10.3% 10.3% 0.0% 9.5% 22.2% 18.8% 21.1% 17.2% Brazil’s specific challenges Offer more innovative knowledge services 45.5% 0.0% 6.9% 6.9% 14.3% 14.3% 11.1% 6.3% 10.5% 17.2% Collaborate more effectively with Government 27.3% 0.0% 24.1% 13.8% 28.6% 9.5% 0.0% 6.3% 15.8% 10.3% clients Work more on the federal level 0.0% 0.0% 3.4% 0.0% 0.0% 0.0% 0.0% 0.0% 2.6% 3.4% Work more on the state level 9.1% 33.3% 10.3% 17.2% 14.3% 4.8% 0.0% 6.3% 10.5% 3.4% Work faster 0.0% 0.0% 0.0% 6.9% 14.3% 14.3% 11.1% 0.0% 0.0% 0.0% Reduce the complexity of obtaining World Bank 9.1% 66.7% 13.8% 31.0% 14.3% 23.8% 44.4% 25.0% 5.3% 10.3% Group financing* Increase availability of Reimbursable Advisory 0.0% 0.0% 0.0% 3.4% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Services (RAS) Other 9.1% 0.0% 6.9% 6.9% 14.3% 0.0% 0.0% 0.0% 0.0% 6.9% *Significantly different between stakeholder groups When considering the combination of services that the World Bank Group offers in Brazil, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Brazil? (Select only ONE response) Office of the PMU/ Financial President/ Office of Employee of Consultant on Local Private Sector/ Percentage of Respondents Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other Financial services* 18.2% 50.0% 27.6% 23.3% 16.7% 71.4% 50.0% 13.3% 25.6% 20.0% Knowledge products 63.6% 50.0% 48.3% 40.0% 33.3% 23.8% 30.0% 46.7% 46.2% 33.3% Convening services - - - 3.3% - 4.8% - 13.3% 12.8% 10.0% None of the above - - - 6.7% - - 10.0% 6.7% 2.6% - The combination is appropriate for Brazil* 18.2% - 6.9% 23.3% 50.0% - - 6.7% - 13.3% Don't know - - 17.2% 3.3% - - 10.0% 13.3% 12.8% 23.3% *Significantly different between stakeholder groups 82 World Bank Group Country Opinion Survey 2016: Brazil G. Communication and Information Sharing How do you get most of your information about economic and social development issues in Brazil? (Choose no more than TWO) Office of the PMU/ Financial Percentage of Respondents President/ Office of Employee of Consultant on Local Private Sector/ (Responses combined) Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other Social media 25.0% 14.3% 13.8% 20.0% 0.0% 19.0% 18.2% 25.0% 12.5% 17.2% International newspapers* 33.3% 0.0% 27.6% 13.3% 0.0% 19.0% 9.1% 18.8% 42.5% 20.7% Local radio 8.3% 14.3% 3.4% 3.3% 0.0% 0.0% 0.0% 0.0% 0.0% 3.4% International radio 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Local television 8.3% 0.0% 6.9% 16.7% 28.6% 14.3% 9.1% 18.8% 5.0% 3.4% International television 8.3% 0.0% 0.0% 3.3% 0.0% 4.8% 0.0% 0.0% 7.5% 0.0% Local newspapers 25.0% 0.0% 17.2% 23.3% 42.9% 28.6% 9.1% 31.3% 27.5% 27.6% Internet 58.3% 71.4% 72.4% 73.3% 71.4% 76.2% 72.7% 56.3% 40.0% 65.5% Periodicals 16.7% 42.9% 20.7% 26.7% 42.9% 28.6% 54.5% 31.3% 37.5% 24.1% Other 8.3% 0.0% 10.3% 10.0% 14.3% 4.8% 9.1% 6.3% 15.0% 20.7% *Significantly different between stakeholder groups How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Office of the PMU/ Financial Percentage of Respondents President/ Office of Employee of Consultant on Local Private Sector/ (Responses combined) Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other Direct contact with World Bank Group 33.3% 28.6% 23.3% 36.7% 14.3% 33.3% 20.0% 31.3% 25.6% 24.1% Mobile phones 0.0% 0.0% 6.7% 3.3% 0.0% 0.0% 0.0% 0.0% 0.0% 6.9% World Bank Group’s seminars/workshops/ 50.0% 0.0% 63.3% 63.3% 85.7% 23.8% 50.0% 56.3% 48.7% 37.9% conferences* World Bank Group’s publications and other 16.7% 28.6% 26.7% 30.0% 42.9% 47.6% 50.0% 31.3% 53.8% 13.8% written materials* World Bank Group’s website 16.7% 28.6% 20.0% 13.3% 14.3% 23.8% 10.0% 31.3% 33.3% 37.9% Social media* 16.7% 28.6% 3.3% 6.7% 0.0% 19.0% 10.0% 6.3% 7.7% 31.0% e-Newsletters 50.0% 42.9% 33.3% 43.3% 28.6% 42.9% 50.0% 25.0% 20.5% 31.0% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 10.0% 6.3% 0.0% 0.0% *Significantly different between stakeholder groups Are you aware of the World Bank Group's Access to Information Policy under which the WBG will now disclose any information in its possession that is not a list of exceptions? Office of the PMU/ Financial President/ Office of Employee of Consultant on Local Private Sector/ Percentage of Respondents Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other Yes 45.5% - 32.1% 51.7% 16.7% 47.6% 27.3% 40.0% 30.8% 28.6% No 54.5% 100.0% 67.9% 48.3% 83.3% 52.4% 72.7% 60.0% 69.2% 71.4% 83 World Bank Group Country Opinion Survey 2016: Brazil G. Communication and Information Sharing (continued) If yes, from which of the following sources did you learn about the World Bank Group's Access to Information Policies? (Select only ONE response) Office of the PMU/ Financial President/ Office of Employee of Consultant on Local Private Sector/ Percentage of Respondents Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other World Bank Group’s 40.0% - 33.3% 25.0% - 20.0% - 14.3% 15.4% 22.2% seminars/workshops/conferences World Bank Group’s website 40.0% - 33.3% 37.5% 50.0% 60.0% 66.7% 14.3% 53.8% 44.4% World Bank Group’s e-Newsletters - - - 6.3% - - - 28.6% - - News/Media - 100.0% - - - - - 14.3% 7.7% - Colleagues/Friends/Peer organizations 20.0% - 11.1% 18.8% 50.0% 20.0% - 28.6% 23.1% 33.3% Other - - 22.2% 12.5% - - 33.3% - - - Have you requested information from the World Bank Group on its activities in the past year?* Office of the PMU/ Financial President/ Office of Employee of Consultant on Local Private Sector/ Percentage of Respondents Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other Yes 41.7% 14.3% 30.0% 70.0% 57.1% 28.6% 25.0% 43.8% 23.1% 27.6% No 58.3% 85.7% 70.0% 30.0% 42.9% 71.4% 75.0% 56.3% 76.9% 72.4% *Significantly different between stakeholder groups Were you able to obtain this information? Office of the PMU/ Financial President/ Office of Employee of Consultant on Local Private Sector/ Percentage of Respondents Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other Yes 80.0% 100.0% 88.9% 100.0% 75.0% 100.0% 100.0% 85.7% 66.7% 87.5% No 20.0% - 11.1% - 25.0% - - 14.3% 33.3% 12.5% Do you use/have used the World Bank Group website? Office of the PMU/ Financial President/ Office of Employee of Consultant on Local Private Sector/ Percentage of Respondents Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other Yes 91.7% 57.1% 76.7% 93.3% 85.7% 81.0% 75.0% 75.0% 97.5% 82.8% No 8.3% 42.9% 23.3% 6.7% 14.3% 19.0% 25.0% 25.0% 2.5% 17.2% Do you currently consult the World Bank Group social media sites? Office of the PMU/ Financial President/ Office of Employee of Consultant on Local Private Sector/ Percentage of Respondents Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other Yes 25.0% 42.9% 10.3% 23.3% 28.6% 19.0% 8.3% 12.5% 25.0% 13.8% No 75.0% 57.1% 89.7% 76.7% 71.4% 81.0% 91.7% 87.5% 75.0% 86.2% 84 World Bank Group Country Opinion Survey 2016: Brazil G. Communication and Information Sharing (continued) Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Office of the Office of Employee of a PMU/Consultant on Financial President/Minister Parliamentarian Ministry WBG project Local Government Private Sector Sector/Private Bank Civil Society Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD When I need information from the 7 8.14 1.77 5 5.80 1.64 9 6.44 2.51 14 7.50 2.93 1 4.00 . 10 6.40 2.41 2 8.50 2.12 12 5.83 2.52 22 6.05 2.68 14 7.29 1.73 WBG I know how to find it The WBG’s social media channels are valuable sources of 11 7.91 1.45 5 5.00 2.74 26 7.08 2.65 30 8.20 2.37 7 7.29 2.22 19 6.63 2.59 8 6.88 2.95 13 6.62 2.87 35 6.17 2.51 26 7.12 2.39 information about the institution The World Bank Group is responsive to my information 8 8.13 2.03 3 6.00 1.00 17 8.18 1.94 27 8.63 1.93 6 8.83 0.75 13 7.62 1.39 6 7.67 1.75 8 8.63 1.41 15 6.47 2.30 16 8.44 1.71 requests and inquiries* *Significantly different between stakeholder groups H. Background Information Currently, do you professionally collaborate/work with the World Bank Group (IBRD, IFC, or MIGA) in your country?* Office of the PMU/ Financial President/ Office of Employee of Consultant on Local Private Sector/ Percentage of Respondents Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other Yes 42.9% 11.1% 35.3% 69.4% 50.0% 47.6% 53.8% 28.6% 5.8% 31.4% No 57.1% 88.9% 64.7% 30.6% 50.0% 52.4% 46.2% 71.4% 94.2% 68.6% *Significantly different between stakeholder groups Which of the following agencies of the World Bank Group do you primarily engage with in Brazil?* (Select only ONE response) Office of the PMU/ Financial President/ Office of Employee of Consultant on Local Private Sector/ Percentage of Respondents Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other The World Bank (IDA) 92.3% 57.1% 90.6% 88.9% 100.0% 42.9% - 72.2% 76.9% 68.8% The International Finance Corporation (IFC) 7.7% - 3.1% 2.8% - 57.1% 92.3% 11.1% 7.7% 3.1% The Multilateral Investment Guarantee Agency - - - 2.8% - - - - - - (MIGA) Other - 42.9% 6.3% 5.6% - - 7.7% 16.7% 15.4% 28.1% *Significantly different between stakeholder groups Do your projects involve both the World Bank and the IFC? Office of the PMU/ Financial President/ Office of Employee of Consultant on Local Private Sector/ Percentage of Respondents Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other Yes 28.6% - 11.8% 5.6% 10.0% 9.5% 15.4% 9.5% 8.2% 8.8% No 71.4% 100.0% 88.2% 94.4% 90.0% 90.5% 84.6% 90.5% 91.8% 91.2% 85 World Bank Group Country Opinion Survey 2016: Brazil H. Background Information (continued) If yes, what was your view of how the two institutions work together in Brazil?* (Select only ONE response) Office of the PMU/ Financial President/ Office of Employee of Consultant on Local Private Sector/ Percentage of Respondents Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other The two institutions work well together 50.0% 50.0% 25.0% 50.0% 100.0% 100.0% 50.0% - 50.0% 50.0% The way the two institutions work together needs 25.0% - 50.0% - - - - 50.0% 25.0% - improvement The two institutions do not work well together - - - - - - 50.0% - 25.0% - Don't know 25.0% 50.0% 25.0% 50.0% - - - 50.0% - 50.0% Which of the following describes most of your exposure to the World Bank Group in Brazil? (Choose no more than TWO) Office of the PMU/ Financial Percentage of Respondents President/ Office of Employee of Consultant on Local Private Sector/ (Responses combined) Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other Observer* 14.3% 87.5% 9.4% 5.7% 10.0% 42.9% 41.7% 42.9% 34.6% 23.5% Use World Bank Group reports/data* 14.3% 25.0% 15.6% 8.6% 40.0% 38.1% 25.0% 19.0% 65.4% 29.4% Engage in World Bank Group related/sponsored 50.0% 0.0% 68.8% 62.9% 60.0% 23.8% 16.7% 42.9% 23.1% 38.2% events/activities* Collaborate as part of my professional duties* 50.0% 0.0% 37.5% 68.6% 50.0% 19.0% 25.0% 19.0% 7.7% 32.4% Use World Bank Group website for information, 14.3% 37.5% 15.6% 22.9% 10.0% 23.8% 16.7% 28.6% 40.4% 23.5% data, research, etc. *Significantly different between stakeholder groups What’s your gender?* Office of the PMU/ Financial President/ Office of Employee of Consultant on Local Private Sector/ Percentage of Respondents Minister Parliamentarian a Ministry WBG project Government Sector Private Bank Civil Society Academia Other Female 50.0% 87.5% 50.0% 41.7% 30.0% 23.8% 15.4% 23.8% 36.5% 71.4% Male 50.0% 12.5% 50.0% 58.3% 70.0% 76.2% 84.6% 76.2% 63.5% 28.6% *Significantly different between stakeholder groups 86 World Bank Group Country Opinion Survey 2016: Brazil Appendix C: Responses to Indicator Questions by Location18 Southeast N=103  Center-West N=92  Other Areas N=52 B. Overall Attitudes toward the World Bank Group Southeast Center-West Other Areas N Mean SD N Mean SD N Mean SD How familiar are you with the work of the World Bank 97 6.13 2.35 90 6.53 2.60 49 6.78 2.68 Group in Brazil? (1-Not familiar at all, 10-Extremely familiar) Southeast Center-West Other Areas N Mean SD N Mean SD N Mean SD Overall, please rate your impression of the World Bank 85 6.42 1.98 70 7.09 1.81 46 7.52 1.93 Group’s effectiveness in Brazil.* (1-Not effective at all, 10-Very effective) *Significantly different between locations. Southeast Center-West Other Areas N Mean SD N Mean SD N Mean SD To what extent do you believe the WBG's staff is well prepared to help Brazil solve its most complicated 79 7.51 1.71 78 7.31 2.00 46 7.91 1.66 development challenges? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group’s work in Brazil? Southeast Center-West Other Areas N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays a 86 5.84 2.16 81 5.98 2.19 46 7.24 1.83 relevant role in development in Brazil* The WBG’s work is aligned with what I consider the 85 5.94 2.11 80 5.76 2.21 43 7.79 1.54 development priorities for Brazil* (1-Strongly disagree, 10-Strongly agree) *Significantly different between locations. 18Only 247 respondents provided the information about their geographic location. Thus only these respondents were included in the analysis presented in this appendix. 87 World Bank Group Country Opinion Survey 2016: Brazil B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Brazil, in terms of each of the following? Southeast Center-West Other Areas N Mean SD N Mean SD N Mean SD Responsiveness to needs* 65 6.08 1.95 58 6.57 2.29 36 7.81 1.70 Flexibility (in terms of the institution’s products and 66 5.86 1.91 61 6.05 1.86 41 6.68 1.94 services) Flexibility (in terms of changing country 69 5.46 2.03 64 6.09 1.84 41 7.00 1.90 circumstances)* Being inclusive* 64 5.64 2.10 64 6.25 2.20 36 7.64 1.74 Openness (sharing data and other information) 80 6.85 2.19 70 7.20 1.82 40 7.75 2.13 Collaboration with the Government* 68 6.68 1.92 70 7.34 1.94 42 8.36 1.53 The speed in which it gets things accomplished on the 69 5.68 2.19 56 6.29 1.99 40 7.02 2.07 ground* Ease of access to the people at the World Bank Group 60 6.32 2.31 63 6.71 2.31 41 7.95 2.12 who are making decisions important to my work* Collaboration with civil society* 68 5.59 2.22 61 6.03 2.11 36 7.25 1.86 Staff accessibility 67 6.73 2.31 61 7.07 2.07 37 7.81 2.09 Collaboration with other donors and development 43 6.37 1.90 42 6.69 1.80 19 7.00 1.86 partners Collaboration with the private sector 56 6.77 1.97 39 6.46 1.73 24 7.04 1.94 Straightforwardness and honesty* 70 7.63 2.20 62 7.65 2.03 40 9.10 1.19 Being a long-term partner* 75 8.17 1.88 72 8.71 1.56 44 9.27 1.23 (1-To no degree at all, 10-To a very significant degree) *Significantly different between locations. C. World Bank Group’s Sectoral Effectiveness and Results Southeast Center-West Other Areas N Mean SD N Mean SD N Mean SD To what extent does the WBG’s work help to achieve 77 6.19 1.78 71 6.18 2.03 37 7.70 1.47 development results in Brazil?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between locations. To what extent do you agree with the following statements about the World Bank Group in Brazil? Southeast Center-West Other Areas N Mean SD N Mean SD N Mean SD The World Bank Group's financial instruments meet the 74 5.72 1.96 57 5.84 2.37 34 6.91 1.75 needs of Brazil* The World Bank Group meets Brazil’s needs for 77 6.04 2.13 67 6.25 2.09 37 7.59 1.26 knowledge services* (1-Strongly disagree, 10-Strongly agree) *Significantly different between locations. 88 World Bank Group Country Opinion Survey 2016: Brazil D. The World Bank Group’s Knowledge Work and Activities In Brazil, to what extent do you believe that the World Bank Group’s knowledge work and activities: Southeast Center-West Other Areas N Mean SD N Mean SD N Mean SD Are adaptable to Brazil’s specific development 71 6.01 1.92 66 6.44 2.23 33 7.52 1.44 challenges and country circumstances* (1-To no degree at all, 10-To a very significant degree) *Significantly different between locations. Southeast Center-West Other Areas N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the WBG's knowledge work and activities make to 75 6.60 2.01 66 6.82 2.13 38 8.05 1.14 development results in your country?* Overall, how would you rate the technical quality of the 77 7.60 1.56 70 7.77 1.84 36 8.47 1.30 World Bank Group's knowledge work and activities?* (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between locations. E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Southeast Center-West Other Areas N Mean SD N Mean SD N Mean SD The World Bank Group takes decisions quickly in 56 6.39 2.04 42 6.21 2.35 34 7.35 1.70 Brazil* Where country systems are adequate, the World Bank 34 7.62 2.00 39 6.69 2.43 31 8.10 1.80 Group makes appropriate use of them* *Significantly different between locations. 89 World Bank Group Country Opinion Survey 2016: Brazil Appendix C: Responses to Select Questions by Collaboration with the WBG19 Currently collaborating with the WBG N=86  Not collaborating with the WBG N=159 B. Overall Attitudes toward the World Bank Group How familiar are you with the work of these organizations in Brazil? Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD World Bank Group (WBG)* 84 6.98 2.54 150 6.09 2.47 Inter-American Development Bank (IDB/BID) 84 6.19 2.61 151 6.05 2.36 Latin American Development Bank (CAF) 84 3.69 2.72 148 3.79 2.39 Central American Bank for Economic Integration (CABEI/BCiE) 83 2.16 1.94 150 2.45 1.81 (1-Not familiar at all, 10-Extremely familiar) *Significantly different between those who collaborate with the WBG and those who do not. Overall, please rate your impression of the effectiveness of these organizations in Brazil. Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD World Bank Group (WBG)* 76 7.41 1.97 123 6.57 1.88 Inter-American Development Bank (IDB/BID)* 69 7.20 1.95 125 6.42 1.89 Latin American Development Bank (CAF) 46 5.22 2.37 85 5.08 2.19 Central American Bank for Economic Integration (CABEI/BCiE) 34 3.65 2.36 62 3.87 2.33 (1-Not effective at all, 10-Very effective) *Significantly different between those who collaborate with the WBG and those who do not. Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD To what extent do you believe the WBG's staff is well prepared to help Brazil 81 7.91 1.70 120 7.24 1.86 solve its most complicated development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between those who collaborate with the WBG and those who do not. 19Only 245 respondents provided the information about their levels of collaboration with the World Bank Group (question H3 in the questionnaire). Thus only these respondents were included in the analysis presented in this appendix. 90 World Bank Group Country Opinion Survey 2016: Brazil B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Brazil, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Brazil? (Choose no more than THREE) Percentage of Respondents Currently collaborating Not collaborating (Responses combined) with the WBG with the WBG Health 15.5% 19.7% Crime and violence* 2.4% 9.2% Transport* 16.7% 7.9% Agricultural development* 4.8% 0.7% Global/regional integration 3.6% 7.2% Job creation/employment 8.3% 13.8% Public sector governance/ reform 34.5% 28.9% Social protection 3.6% 2.0% Rural development 9.5% 5.3% Foreign direct investment 0.0% 0.7% Education 36.9% 46.7% Energy 3.6% 2.0% Gender equity* 0.0% 4.6% Financial markets 1.2% 0.0% Urban development 14.3% 10.5% Environmental sustainability 20.2% 15.1% Economic growth 28.6% 25.0% Private sector development 3.6% 3.9% Water and sanitation 25.0% 15.8% Welfare of the vulnerable population 3.6% 8.6% Climate change 11.9% 7.2% Information and communications technology 1.2% 1.3% Trade and exports 2.4% 2.0% Equality of opportunity* 8.3% 19.1% Law and justice 1.2% 2.0% Regulatory framework 0.0% 1.3% Communicable/non-communicable diseases 0.0% 0.0% Natural resource management* 10.7% 3.9% Poverty reduction 15.5% 21.1% Anti-corruption 7.1% 6.6% Disaster management 0.0% 1.3% *Significantly different between those who collaborate with the WBG and those who do not. To what extent do you agree with the following statements about the World Bank Group’s work in Brazil? Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 79 6.87 2.17 132 5.75 2.06 development in Brazil* The WBG’s work is aligned with what I consider the development priorities 77 6.94 2.11 129 5.81 2.12 for Brazil* (1-Strongly disagree, 10-Strongly agree) *Significantly different between those who collaborate with the WBG and those who do not. 91 World Bank Group Country Opinion Survey 2016: Brazil B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Brazil, in terms of each of the following? Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD Responsiveness to needs* 69 7.10 2.02 88 6.26 2.15 Flexibility (in terms of the institution’s products and services)* 68 6.65 1.86 98 5.74 1.88 Flexibility (in terms of changing country circumstances)* 69 6.71 1.93 103 5.59 1.95 Being inclusive* 67 6.88 2.03 95 5.89 2.23 Openness (sharing data and other information) 74 7.47 2.05 114 6.95 2.07 Collaboration with the Government* 71 7.90 1.94 107 6.93 1.87 The speed in which it gets things accomplished on the ground 72 6.51 2.35 91 5.96 1.97 Ease of access to the people at the World Bank Group who are making 77 7.47 2.27 85 6.32 2.30 decisions important to my work* Collaboration with civil society* 64 6.92 2.10 99 5.56 2.08 Staff accessibility* 75 7.68 2.04 88 6.58 2.23 Collaboration with other donors and development partners 48 6.98 1.83 56 6.30 1.83 Collaboration with the private sector 48 6.98 1.96 71 6.55 1.83 Straightforwardness and honesty* 74 8.78 1.37 96 7.33 2.24 Treating clients and stakeholders in Brazil with respect* 77 8.68 1.62 97 7.99 1.77 Being a long-term partner* 77 8.97 1.50 112 8.37 1.76 (1-To no degree at all, 10-To a very significant degree) *Significantly different between those who collaborate with the WBG and those who do not. 92 World Bank Group Country Opinion Survey 2016: Brazil C. World Bank Group’s Sectoral Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Brazil? (1-Not important at all, 10-Very important) Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD Crime and violence 55 5.93 3.00 99 6.66 2.62 Financial markets 59 6.44 2.50 100 6.36 2.38 Transport 66 7.85 1.85 108 7.62 1.98 Anti-corruption 62 7.19 2.60 96 7.29 2.44 Law and justice 53 5.77 2.86 95 6.24 2.55 Urban development 69 7.90 1.93 113 7.81 2.05 Environmental sustainability 74 8.31 1.81 116 7.80 2.00 Trade and exports 58 6.81 2.49 93 6.92 2.31 Information and communications technology 61 7.48 2.35 101 7.34 2.17 Poverty reduction 73 8.05 2.15 118 8.04 2.18 Gender equity 59 7.20 2.57 104 7.29 2.45 Private sector development 60 6.90 2.39 101 6.88 2.36 Foreign direct investment 57 7.09 2.41 95 7.01 2.27 Water and sanitation 67 8.10 2.05 106 8.12 2.09 Regulatory framework 59 6.66 2.54 90 6.60 2.38 Economic growth 66 7.94 2.11 108 7.58 2.37 Energy 64 7.61 2.33 102 7.35 2.51 Disaster management 64 7.22 2.33 90 6.61 2.58 Public sector governance/ reform 68 7.63 2.29 110 7.29 2.77 Job creation/employment 61 7.52 2.31 103 7.28 2.24 Communicable/non-communicable diseases 55 6.75 2.41 96 6.72 2.50 Equality of opportunity 65 7.43 2.32 104 7.35 2.44 Social protection 59 6.51 2.58 94 6.48 2.43 Rural development 68 7.50 2.26 103 7.30 2.37 Global/regional integration 63 7.59 2.43 104 7.45 2.32 Welfare of the vulnerable population 65 7.49 2.46 97 6.67 2.78 Natural resource management* 68 7.84 2.12 100 7.00 2.51 Health 60 7.68 2.51 99 7.55 2.27 Climate change 67 7.90 2.30 107 7.43 2.30 Agricultural development 65 7.57 2.35 104 7.01 2.43 Education 60 8.28 2.13 109 8.09 2.34 *Significantly different between those who collaborate with the WBG and those who do not. 93 World Bank Group Country Opinion Survey 2016: Brazil C. World Bank Group’s Sectoral Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Brazil? (1-Not effective at all, 10-Very effective) Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD Gender equity 32 6.97 2.09 41 6.41 2.37 Information and communications technology 31 7.26 2.03 39 6.56 2.14 Transport 44 7.59 2.07 51 6.98 1.88 Crime and violence 18 5.28 1.81 32 5.59 2.14 Law and justice 20 5.60 2.68 31 5.90 2.37 Urban development 46 7.33 1.84 58 7.09 2.00 Environmental sustainability 60 7.38 2.10 65 7.20 1.81 Regulatory framework 28 6.39 2.59 37 6.05 2.03 Communicable/non-communicable diseases 19 6.79 2.44 35 6.51 2.05 Poverty reduction 51 7.18 2.45 66 7.12 1.97 Anti-corruption* 34 7.03 2.37 33 5.61 2.24 Private sector development 39 7.28 1.82 46 6.74 1.93 Foreign direct investment 31 7.06 2.03 43 6.93 1.71 Water and sanitation 51 7.29 1.95 57 7.39 1.47 Trade and exports 25 6.56 2.12 41 6.95 1.73 Economic growth 45 7.29 2.24 55 7.36 1.90 Health 32 6.84 2.55 52 7.40 1.91 Disaster management 30 6.63 2.62 41 6.54 2.11 Public sector governance/ reform 42 6.83 2.32 56 6.13 2.42 Job creation/employment 38 7.03 2.16 52 6.73 2.00 Financial markets 30 6.83 2.48 43 6.79 2.04 Equality of opportunity 38 7.08 2.41 52 6.87 1.95 Energy 40 7.50 2.25 54 6.93 1.82 Rural development 44 7.45 2.14 54 6.76 2.05 Global/regional integration 38 7.13 2.48 54 6.76 2.19 Welfare of the vulnerable population* 47 7.15 2.49 46 6.13 2.34 Education 38 7.05 2.28 65 7.38 2.00 Social protection 27 6.26 2.67 41 6.22 2.07 Climate change 49 7.14 2.34 61 7.03 1.98 Agricultural development 43 7.58 2.37 56 7.14 1.97 Natural resource management 47 7.11 2.32 57 7.02 2.06 *Significantly different between those who collaborate with the WBG and those who do not. 94 World Bank Group Country Opinion Survey 2016: Brazil C. World Bank Group’s Sectoral Effectiveness and Results (continued) Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD To what extent does the WBG’s work help to achieve development results in 73 6.71 2.06 110 6.30 1.78 Brazil? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Brazil? Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD The WBG's financial instruments meet the needs of Brazil* 66 6.50 2.07 97 5.63 2.08 The WBG meets Brazil’s needs for knowledge services* 74 6.89 1.86 105 6.09 2.13 (1-Strongly disagree, 10-Strongly agree) *Significantly different between those who collaborate with the WBG and those who do not. Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD To what extent do you believe that Brazil received value for money from the 51 6.73 2.15 65 6.38 1.93 World Bank Group’s Reimbursable Advisory Services (RAS)? (1-To no degree at all, 10-To a very significant degree) Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD To what extent do you believe the WBG measures and corrects its work in 64 6.50 2.12 81 5.96 2.12 real time in Brazil? (1-To no degree at all, 10-To a very significant degree) D. The World Bank Group’s Knowledge Work and Activities In Brazil, to what extent do you believe that the World Bank Group’s knowledge work and activities: Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD Are timely 73 7.58 1.96 98 7.31 1.87 Lead to practical solutions 72 6.78 2.12 96 6.55 1.89 Are accessible (well written and easy to understand) 74 7.28 1.98 100 7.16 1.88 Are translated enough into local language 70 6.56 2.13 93 6.89 2.14 Are adaptable to Brazil’s specific development challenges and country 70 6.69 1.98 98 6.30 2.09 circumstances (1-To no degree at all, 10-To a very significant degree) 95 World Bank Group Country Opinion Survey 2016: Brazil D. The World Bank Group’s Knowledge Work and Activities (continued) Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD Overall, how significant a contribution do you believe the WBG's knowledge 74 7.19 2.01 103 6.81 1.96 work and activities make to development results in your country? Overall, how would you rate the technical quality of the World Bank Group's 76 7.93 1.72 105 7.74 1.61 knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD The World Bank Group disburses funds promptly 63 6.43 2.53 58 6.19 2.24 The World Bank Group effectively monitors and evaluates the projects and 72 7.47 2.08 84 7.19 2.13 programs it supports The WBG’s approvals and reviews are done in a timely fashion 67 6.91 2.39 64 6.77 2.05 The WBG’s “Safeguard Policy” requirements are reasonable 64 6.94 2.27 68 6.78 2.01 The WBG’s conditions on its lending are reasonable 59 7.22 2.06 71 6.59 2.23 The World Bank Group takes decisions quickly in Brazil 67 6.76 2.34 63 6.35 1.80 Working with the WBG increases Brazil’s institutional capacity 73 7.99 1.81 94 7.71 2.36 Where country systems are adequate, the World Bank Group makes 51 7.61 2.30 52 7.17 2.05 appropriate use of them The World Bank Group provides effective implementation support 65 7.68 2.17 77 7.27 1.80 Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD To what extent do you believe that the WBG’s work helps to find solutions 51 7.06 1.77 76 6.91 1.81 that promote private public partnerships in Brazil? (1-To no degree at all, 10-To a very significant degree) G. Communication and Information Sharing Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD When I need information from the WBG I know how to find it 35 7.00 2.53 61 6.46 2.41 The WBG’s social media channels are valuable sources of information 74 7.68 2.36 106 6.54 2.58 about the institution* The World Bank Group is responsive to my information requests and 63 8.46 1.75 56 7.52 1.98 inquiries* *Significantly different between those who collaborate with the WBG and those who do not. 96 World Bank Group Country Opinion Survey 2016: Brazil Appendix D: Responses to Select Questions by Year20 Comparing responses across Country Surveys reflect changes in attitudes over time, but also changes in respondent samples and changes to the survey instrument itself. To reduce the influence of the latter factor, only those questions with similar response scales/options were analyzed. Although the FY13 and FY16 samples were fairly similar, the samples from both years were weighted to have equivalent stakeholder groups. Original Distribution Percentage of Respondents FY13 FY16 Office of the President/ Minister 5.1% 5.7% Government institutions (includes office of Parliamentarian, employees of ministries, independent government institutions, 50.0% 34.3% PMU/Consultants on WBG supported projects, and judiciary) Bilateral/multilateral agencies 1.0% 1.2% Private sector (includes financial sector/private banks) 13.8% 13.9% Academia 3.1% 21.2% Civil society (includes NGOs/CBOs, private foundations, trade 3.6% 8.6% unions, faith-based groups, and youth groups) Local government 7.7% 4.1% Total Number of Respondents (Un-Weighted) 196 245 (Note, there were too few respondents from Media in FY16 to be included here and respondents who indicated Other were excluded.) The weighted stakeholder breakdown is presented below: Weighted Distribution Percentage of Respondents FY13 FY16 Office of the President/Minister 7.5% 7.9% Government Institutions 46.7% 45.5% Bilateral/Multilateral Agency 1.4% 1.6% Private Sector 18.7% 18.4% Academia 13.6% 13.3% Civil Society 5.3% 6.6% Local Government 6.8% 6.6% Total Number of Respondents (Weighted) 144 185 All data presented in this appendix are weighted. As a result, means of the FY16 data and the total number of respondents indicated will be slightly different from the aggregated responses in Appendix A. Similarly, responses from FY13 respondents and the total number of respondents indicated may differ from those reported in the FY13 COS report. A. General Issues facing Brazil In general, would you say that Brazil is headed in...?* Percentage of Respondents FY13 FY16 The right direction 66.8% 32.0% The wrong direction 25.8% 43.0% Not sure 7.3% 25.0% *Significantly different between FY16 and FY13 respondents. 20 Only those questions that were asked in the FY ’13 and FY ’16 country opinion surveys, with similar response scales/options, are presented. 97 World Bank Group Country Opinion Survey 2016: Brazil B. Overall Attitudes toward the World Bank Group How familiar are you with the work of these organizations in Brazil? FY13 FY16 N Mean SD N Mean SD World Bank Group (WBG)* 142 5.84 2.701 176 6.45 2.551 Inter-American Development Bank (IDB/BID) 142 5.78 2.433 177 6.12 2.482 Latin American Development Bank (CAF) 136 3.98 3.04 175 3.87 2.60 (1-Not familiar at all, 10-Extremely familiar) *Significantly different between FY16 and FY13 respondents. Overall, please rate your impression of the effectiveness of these organizations in Brazil. FY13 FY16 N Mean SD N Mean SD World Bank Group (WBG)* 124 6.21 2.141 149 7.17 1.93 Inter-American Development Bank (IDB/BID)* 123 6.31 2.091 144 6.98 1.942 Latin American Development Bank (CAF) 68 4.64 2.36 98 5.31 2.25 (1-Not effective at all, 10-Very effective) *Significantly different between FY16 and FY13 respondents. FY13 FY16 N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared 119 7.16 1.76 155 7.57 1.80 to help Brazil solve its most complicated development challenges? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group’s work in Brazil? FY13 FY16 N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 124 5.83 2.05 161 6.37 2.17 development in Brazil* The World Bank Group’s work is aligned with what I consider the 122 5.71 2.04 158 6.41 2.18 development priorities for Brazil* (1-Strongly disagree, 10-Strongly agree) *Significantly different between FY16 and FY13 respondents. To what extent is the World Bank Group an effective development partner in Brazil in terms of each of the following? FY13 FY16 N Mean SD N Mean SD Responsiveness to needs* 108 6.15 1.93 125 6.84 2.07 Flexibility (in terms of the institution’s products and services) 110 5.83 1.99 129 6.31 1.92 Flexibility (in terms of changing country circumstances)* 104 5.74 1.90 130 6.26 2.04 Being inclusive* 108 6.01 2.00 124 6.57 2.16 Openness (sharing data and other information)* 110 6.08 2.17 144 7.27 2.07 Collaboration with the Government* 111 6.97 1.94 136 7.48 1.96 Collaboration with civil society 100 6.11 2.03 122 6.29 2.16 Staff accessibility* 113 6.42 2.19 130 7.41 2.05 Collaboration with other donors and development partners* 67 5.92 1.93 80 6.70 1.86 Straightforwardness and honesty* 108 6.41 2.13 132 8.20 1.89 (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY16 and FY13 respondents. 98 World Bank Group Country Opinion Survey 2016: Brazil C. World Bank Group’s Effectiveness and Results How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Brazil? (1-Not effective at all, 10-Very effective) FY13 FY16 N Mean SD N Mean SD Gender equity* 78 5.30 2.54 57 6.77 2.26 Information and communications technology* 91 6.04 2.00 53 6.89 2.07 Transport* 88 5.94 2.08 74 7.34 1.95 Crime and violence 78 4.63 2.08 37 5.42 1.90 Law and justice* 75 4.05 2.24 37 5.70 2.52 Urban development* 94 6.11 2.07 82 7.15 1.97 Environmental sustainability* 97 6.12 2.11 100 7.35 1.94 Regulatory framework* 78 5.08 2.17 52 6.19 2.37 Communicable/non-communicable diseases* 84 5.63 2.49 42 6.60 2.22 Poverty reduction* 98 5.88 2.27 93 7.19 2.25 Anti-corruption* 79 4.46 2.77 51 6.69 2.41 Private sector development* 70 4.88 2.32 65 7.11 1.89 Foreign direct investment* 74 5.63 2.59 58 6.95 1.89 Water and sanitation* 89 6.58 2.13 85 7.32 1.76 Trade and exports* 79 5.78 2.43 51 6.72 1.89 Economic growth* 84 6.33 2.29 79 7.33 2.08 Health* 102 6.19 2.22 67 7.15 2.22 Disaster management* 75 4.95 2.51 58 6.64 2.36 Public sector governance/ reform* 91 5.28 2.73 78 6.56 2.43 Job creation/employment* 84 5.53 2.02 69 6.93 2.05 Financial markets* 79 5.70 2.30 55 6.90 2.33 Equality of opportunity* 82 5.41 2.52 71 6.97 2.19 Energy 81 6.57 2.05 73 7.20 2.08 Rural development* 81 5.93 2.24 77 7.23 2.15 Global/regional integration* 83 5.62 2.55 67 6.91 2.30 Education* 101 5.85 2.00 79 7.28 2.12 Social protection 83 5.58 2.49 52 6.40 2.38 Climate change* 75 5.40 2.48 87 7.12 2.18 Agricultural development* 83 6.14 2.17 77 7.42 2.12 Natural resource management* 75 5.55 2.44 82 7.10 2.16 *Significantly different between FY16 and FY13 respondents. 99 World Bank Group Country Opinion Survey 2016: Brazil C. World Bank Group’s Effectiveness and Results (continued) FY13 FY16 N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve 123 6.02 2.17 143 6.55 1.89 development results in Brazil?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY16 and FY13 respondents. To what extent do you agree with the following statements about the World Bank Group in Brazil? FY13 FY16 N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs of Brazil 121 5.83 2.11 127 6.06 2.17 The World Bank Group meets Brazil’s needs for knowledge services 117 6.11 2.12 139 6.48 2.05 (1-Strongly disagree, 10-Strongly agree) FY13 FY16 N Mean SD N Mean SD To what extent do you believe that Brazil received value for money from the 49 6.22 2.46 90 6.57 1.97 World Bank Group’s Reimbursable Advisory Services (RAS)? (1-To no degree at all, 10-To a very significant degree) D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Percentage of Respondents FY13 FY16 Weekly* 3.8% 12.6% Monthly* 9.0% 17.7% A few times a year 42.9% 49.4% Rarely* 29.5% 19.0% Never* 14.8% 1.3% *Significantly different between FY16 and FY13 respondents. In Brazil, to what extent do you believe that the World Bank Group’s knowledge work and activities: FY13 FY16 N Mean SD N Mean SD Are timely* 120 6.71 1.96 134 7.56 1.89 Lead to practical solutions 119 6.65 2.08 130 6.71 2.02 Are accessible (well written and easy to understand)* 118 6.21 2.32 136 7.26 1.91 Are translated enough into local language 113 6.31 2.14 126 6.75 2.06 Are adaptable to Brazil’s specific development challenges and country 113 6.87 2.01 129 6.53 2.06 circumstances (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY16 and FY13 respondents. 100 World Bank Group Country Opinion Survey 2016: Brazil D. The World Bank Group’s Knowledge Work and Activities (continued) FY13 FY16 N Mean SD N Mean SD Overall, how significant a contribution do you believe the WBG’s knowledge 129 6.58 2.20 136 7.02 1.99 work and activities make to development results in your country? Overall, how would you rate the technical quality of the World Bank Group's 122 7.57 1.76 141 7.83 1.74 knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? FY13 FY16 N Mean SD N Mean SD The World Bank Group disburses funds promptly* 105 5.18 2.21 103 6.50 2.41 The World Bank Group effectively monitors and evaluates the projects and 113 6.79 2.17 127 7.41 2.09 programs it supports* The World Bank Group’s approvals and reviews are done in a timely fashion 97 6.51 2.02 108 6.84 2.23 The World Bank Group’s “Safeguard Policy” requirements are reasonable 88 6.24 2.10 107 6.84 2.20 The World Bank Group’s conditions on its lending are reasonable 100 6.32 2.22 106 6.91 2.20 Working with the WBG increases Brazil’s institutional capacity* 115 6.96 1.86 134 7.95 2.10 Where country systems are adequate, the World Bank Group makes 96 6.47 2.09 85 7.41 2.18 appropriate use of them* The World Bank Group provides effective implementation support* 104 6.84 2.13 114 7.51 2.02 (1-Strongly disagree, 10-Strongly agree) *Significantly different between FY16 and FY13 respondents. G. Communication and Information Sharing Are you aware of the World Bank Group's Access to Information Policy under which the WBG will now disclose any information in its possession that is not a list of exceptions?* Percentage of Respondents FY13 FY16 Yes 22.6% 36.9% No 77.4% 63.1% *Significantly different between FY16 and FY13 respondents. Do you use/have used the World Bank Group website?* Percentage of Respondents FY13 FY16 Yes 56.4% 84.6% No 43.6% 15.4% *Significantly different between FY16 and FY13 respondents. Do you currently consult the World Bank Group social media sites (e.g., blogs, Facebook, Twitter, YouTube, Flickr)? Percentage of Respondents FY13 FY16 Yes 13.6% 19.6% No 86.4% 80.4% 101 World Bank Group Country Opinion Survey 2016: Brazil G. Communication and Information Sharing (continued) Please rate how much you agree with the following statements. FY13 FY16 N Mean SD N Mean SD When I need information from the World Bank Group I know how to find it* 117 5.69 2.79 69 6.72 2.50 The World Bank Group is responsive to my information requests and 78 6.38 2.71 96 8.09 1.86 inquiries* (1-Strongly disagree, 10-Strongly agree) *Significantly different between FY16 and FY13 respondents. H. Background Information Currently, do you professionally collaborate/work with the World Bank Group (IBRD, IFC, or MIGA) in your country?* Percentage of Respondents FY13 FY16 Yes 19.5% 41.9% No 80.5% 58.1% *Significantly different between FY16 and FY13 respondents. Which of the following describes most of your exposure to the World Bank Group in Brazil? (Choose no more than TWO) Percentage of Respondents (Responses combined) FY13 FY16 Observer* 34.8% 24.5% Use World Bank Group reports/data* 18.1% 27.5% Engage in World Bank Group related/sponsored events/activities* 19.5% 46.0% Collaborate as part of my professional duties 29.0% 35.4% Use World Bank Group website for information, data, research, etc. 26.0% 22.7% *Significantly different between FY16 and FY13 respondents. 102 World Bank Group Country Opinion Survey 2016: Brazil Appendix E: Indicator Questions as a Function of Exposure to the World Bank Group Which of the following Which of the following describes most of your exposure to the World Bank in Brazil? (Choose no more than TWO) describes your level of interaction with the WBG? Observer Use WBG reports/data Engage in WBG activities Collaborate Use WBG website Not Currently No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean Indicator Question Collaborating Collaborating Overa l l , pl ea s e ra te your i mpres s i on of the Worl d Ba nk Group’s 6.57 7.41 7.12 6.23 7.03 6.72 6.62 7.38 6.70 7.38 7.06 6.56 effecti venes s i n Bra zi l . Overa l l the Worl d Ba nk Group currentl y pl a ys a rel eva nt rol e i n 5.75 6.87 6.31 5.87 6.39 5.81 5.81 6.73 5.95 6.72 6.45 5.55 devel opment i n Bra zi l The Worl d Ba nk Group’s work i s a l i gned wi th wha t I cons i der 5.81 6.94 6.41 5.84 6.45 5.90 6.12 6.49 6.03 6.80 6.48 5.77 the devel opment pri ori ti es for Bra zi l Res pons i venes s to needs 6.26 7.10 6.78 6.13 6.91 6.02 6.40 6.97 6.24 7.34 6.84 6.18 Fl exi bi l i ty (i n terms of the i ns ti tuti on’s products a nd s ervi ces ) 5.74 6.65 6.36 5.19 6.33 5.69 5.82 6.56 5.87 6.63 6.16 6.08 Fl exi bi l i ty (i n terms of cha ngi ng country ci rcums ta nces ) 5.59 6.71 6.29 5.09 6.30 5.57 5.67 6.60 5.71 6.71 6.23 5.67 Bei ng i ncl us i ve 5.89 6.88 6.47 5.61 6.56 5.77 5.91 6.78 5.98 6.96 6.63 5.55 Opennes s (s ha ri ng da ta a nd other i nforma ti on) 6.95 7.47 7.23 7.03 7.34 6.89 7.07 7.35 7.07 7.43 7.30 6.92 Col l a bora ti on wi th the Government 6.93 7.90 7.53 6.45 7.56 6.81 7.01 7.73 7.00 7.94 7.60 6.70 The s peed i n whi ch i t gets thi ngs a ccompl i s hed on the ground 5.96 6.51 6.50 4.97 6.32 5.98 5.75 6.77 5.94 6.69 6.22 6.23 Ea s e of a cces s to the peopl e a t the Worl d Ba nk Group who a re 6.32 7.47 6.96 6.35 7.21 6.00 6.35 7.38 6.40 7.57 7.09 6.25 ma ki ng deci s i ons i mporta nt to my work Col l a bora ti on wi th ci vi l s oci ety 5.56 6.92 6.29 5.44 6.33 5.60 5.66 6.66 5.71 7.02 6.42 5.40 Sta ff a cces s i bi l i ty 6.58 7.68 7.19 6.54 7.43 6.24 6.57 7.66 6.71 7.75 7.35 6.44 Col l a bora ti on wi th other donors a nd devel opment pa rtners 6.30 6.98 6.74 6.19 6.83 6.23 6.25 7.13 6.37 7.13 6.92 5.93 Col l a bora ti on wi th the pri va te s ector 6.55 6.98 6.70 6.96 7.11 5.94 6.66 6.91 6.54 7.22 6.79 6.69 Stra i ghtforwa rdnes s a nd hones ty 7.33 8.78 8.19 7.30 8.28 7.27 7.58 8.58 7.55 8.81 8.40 7.04 Bei ng a l ong-term pa rtner 8.37 8.97 8.68 8.46 8.91 7.98 8.38 8.95 8.41 9.06 8.92 7.90 To wha t extent does the Worl d Ba nk Group’s work hel p to 6.30 6.71 6.63 6.00 6.56 6.33 6.30 6.72 6.45 6.57 6.56 6.28 a chi eve devel opment res ul ts i n Bra zi l ? The WBG's fi na nci a l i ns truments meet the needs of Bra zi l 5.63 6.50 6.11 5.58 6.18 5.61 5.66 6.45 5.87 6.25 6.08 5.77 The WBG meets Bra zi l ’s needs for knowl edge s ervi ces 6.09 6.89 6.62 5.67 6.69 5.84 6.12 6.79 6.16 6.90 6.51 6.17 Are a da pta bl e to Bra zi l ’s s peci fi c devel opment cha l l enges a nd 6.30 6.69 6.62 5.85 6.66 6.07 6.04 6.97 6.30 6.76 6.59 6.11 country ci rcums ta nces Overa l l , how s i gni fi ca nt a contri buti on do you bel i eve the Worl d Ba nk Group’s knowl edge work a nd a cti vi ti es ma ke to 6.81 7.19 7.19 6.22 7.07 6.84 6.63 7.44 6.89 7.17 7.08 6.74 devel opment res ul ts i n your country? Overa l l , how woul d you ra te the techni ca l qua l i ty of the Worl d 7.74 7.93 8.01 7.32 7.88 7.82 7.67 8.09 7.74 8.08 7.87 7.83 Ba nk Group's knowl edge work a nd a cti vi ti es ? The Worl d Ba nk Group ta kes deci s i ons qui ckl y i n Bra zi l 6.35 6.76 6.69 5.95 6.73 6.09 6.26 6.89 6.44 6.71 6.53 6.69 Where country s ys tems a re a dequa te, the Worl d Ba nk Group 7.17 7.61 7.43 7.50 7.40 7.58 7.30 7.58 7.61 7.22 7.46 7.39 ma kes a ppropri a te us e of them Yellow highlight indicates significant difference between Yes and No means. 103 World Bank Group Country Opinion Survey 2016: Brazil Appendix F: Brazil FY 2016 Questionnaire World Bank Group Country Survey FY16 – Brazil The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Brazil or who observe activities related to social and economic development. The following survey will give the World Bank Group’s team that works in Brazil, greater insight into how the Bank’s work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Brazil. The online questionnaire ensures anonymity and confidentiality. We hope you’ll be candid. Finally, the survey relates to the World Bank Group’s work. The World Bank Group consists of the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA), and the International Centre for Settlement of Investment Disputes (ICSID). When responding to the survey, please consider the area of the World Bank Group with which you are most familiar. To complete the survey, please click on the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. SECTION A: GENERAL ISSUES FACING BRAZIL A1. In general would you say that Brazil is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure 104 World Bank Group Country Opinion Survey 2016: Brazil SECTION A: GENERAL ISSUES A2. Listed below are a number of development priorities in Brazil. Please identify which of the following you consider the most important development priorities in Brazil? (Choose no more than THREE) 1 Global/regional integration 17 Climate change (e.g., mitigation, adaptation) Welfare of the vulnerable population (indigenous, 2 18 Poverty reduction quilombolas, and other traditional communities) Public sector governance/ reform (i.e., government 3 effectiveness, public financial management, public 19 Transport (e.g., roads, bridges, transportation) expenditure, fiscal system reform, fiscal adjustment) Social protection (e.g., pensions, targeted social 4 20 Education assistance) 5 Gender equity 21 Agricultural development 6 Private sector development 22 Trade and exports 7 Foreign direct investment 23 Crime and violence 8 Urban development 24 Anti corruption 9 Energy 25 Law and justice (e.g., judicial system) 10 Job creation/employment 26 Regulatory framework 11 Rural development 27 Communicable/non-communicable diseases 12 Financial markets 28 Natural resource management 13 Water and sanitation 29 Economic growth 14 Environmental sustainability 30 Disaster management 15 Equality of opportunity (i.e., equity, social inclusion) 31 Information and communications technology 16 Health A3. The World Bank Group has committed itself to twin goals: ending extreme poverty by 2030 and boosting shared prosperity. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Brazil? (Choose no more than THREE) 1 Water and sanitation 16 Anti corruption Equality of opportunity (i.e., equity, social 2 17 Education inclusion) 3 Rural development 18 Foreign direct investment 4 Climate change (e.g., mitigation, adaptation) 19 Energy Public sector governance/ reform (i.e., government 5 Global/regional integration 20 effectiveness, public financial management, public expenditure, fiscal system reform, fiscal adjustment) 6 Gender equity 21 Private sector development 7 Economic growth 22 Natural resource management 8 Urban development 23 Environmental sustainability 9 Regulatory framework 24 Health Social protection (e.g., pensions, targeted social 10 25 Agricultural development assistance) 11 Law and justice (e.g., judicial system) 26 Disaster management 12 Transport (e.g., roads, bridges, transportation) 27 Job creation/employment 13 Crime and violence 28 Financial markets 14 Communicable/non-communicable diseases 29 Trade and exports Welfare of the vulnerable population (indigenous, 15 Information and communications technology 30 quilombolas, and other traditional communities) 105 World Bank Group Country Opinion Survey 2016: Brazil SECTION A: GENERAL ISSUES A4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Brazil? (Choose no more than TWO) 1 Sustained economic growth 2 More reliable social safety net 3 Greater access to micro-finance for the poor 4 Greater voice and participation for citizens to help ensure greater accountability 5 Greater access to health and nutrition for citizens 6 Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) 7 A growing middle class 8 Better opportunity for the poor who live in rural areas 9 Better opportunity for the poor who live in urban areas 10 Better employment opportunities for young people 11 Better employment opportunities for women 12 Greater equity of fiscal policy 13 Education and training that better ensure job opportunity 14 Better quality public services 15 Other (please specify):_____________________________________ A5. Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem or not a problem at all in Brazil? (Select only ONE response) 1 A very big problem 2 A moderately big problem 3 A small problem 4 Not a problem at all 5 Don’t know A6. In your view, is global climate change a very serious problem, somewhat serious, not too serious, or not a problem? (Select only ONE response) 1 A very serious problem 2 A somewhat serious problem 3 Not too serious problem 4 Not a problem 5 Don’t know 106 World Bank Group Country Opinion Survey 2016: Brazil SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP How familiar are you with the work of these organizations in Brazil? Not familiar Extremely familiar at all B1 World Bank Group (WBG) 1 2 3 4 5 6 7 8 9 10 B2 Inter-American Development Bank (IDB/BID) 1 2 3 4 5 6 7 8 9 10 B3 Latin American Development Bank (CAF) 1 2 3 4 5 6 7 8 9 10 Central American Bank for Economic B4 1 2 3 4 5 6 7 8 9 10 Integration (CABEI/BCiE) Overall, please rate your impression of the effectiveness of these organizations in Brazil. Not effective Extremely Don't at all effective know B5 World Bank Group (WBG) 1 2 3 4 5 6 7 8 9 10 B6 Inter-American Development Bank (IDB/BID) 1 2 3 4 5 6 7 8 9 10 B7 Latin American Development Bank (CAF) 1 2 3 4 5 6 7 8 9 10 Central American Bank for Economic B8 1 2 3 4 5 6 7 8 9 10 Integration (CABEI/BCiE) B9. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Brazil solve its most complicated development challenges? 1 2 3 4 5 6 7 8 9 10  To a very significant To no degree at all Don't know degree B10. When thinking about how the World Bank Group can have the most impact on development results in Brazil, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Brazil? (Choose no more than THREE) 1 Health 17 Economic growth 2 Crime and violence 18 Private sector development 3 Transport (e.g., roads, bridges, transportation) 19 Water and sanitation Welfare of the vulnerable population (indigenous, 4 Agricultural development 20 quilombolas, and other traditional communities) 5 Global/regional integration 21 Climate change (e.g., mitigation, adaptation) 6 Job creation/employment 22 Information and communications technology Public sector governance/ reform (i.e., government effectiveness, public financial management, public 7 23 Trade and exports expenditure, fiscal system reform, fiscal adjustment) Social protection (e.g., pensions, targeted social 8 24 Equality of opportunity (i.e., equity, social inclusion) assistance) 9 Rural development 25 Law and justice (e.g., judicial system) 10 Foreign direct investment 26 Regulatory framework 11 Education 27 Communicable/non-communicable diseases 12 Energy 28 Natural resource management 13 Gender equity 29 Poverty reduction 14 Financial markets 30 Anti corruption 15 Urban development 31 Disaster management 16 Environmental sustainability 107 World Bank Group Country Opinion Survey 2016: Brazil SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B11. When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Brazil? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE) 1 Policy advice, studies, analyses   2 Data and statistics   3 Convening/Facilitating   4 Financial resources   5 Capacity development   6 Technical assistance   Help to bring discipline/effective supervision to 7   implementation of investment projects 8 Mobilizing third party financial resources   9 Donor coordination   Linkage to non-Bank expertise (i.e., South-South 10   knowledge sharing) 11 Other (please specify): ________________________   B12. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Brazil? (Choose no more than TWO) 1 Too influenced by developed countries 2 Not exploring alternative policy options 3 Not collaborating enough with stakeholders outside the Government 4 Its advice and strategies do not lend themselves to practical problem solving 5 Not enough public disclosure of its work 6 Arrogant in its approach 7 Not client focused 8 The credibility of its knowledge/data 9 World Bank Group’s processes too complex 10 Not willing to honestly criticize policies and reform efforts in the country 11 Staff too inaccessible 12 Imposing technocratic solutions without regard to political realities 13 World Bank Group’s processes too slow (e.g., too bureaucratic in its operational policies and procedures) 14 Not aligned with other donors’ work 15 Not aligned with country priorities 16 Not adequately sensitive to political/social realities in Brazil 17 Other (please specify): __________________________________________________ 18 Don’t know 108 World Bank Group Country Opinion Survey 2016: Brazil SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B13. Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in Brazil? (Choose no more than TWO) 1 Trust Fund management 2 Knowledge products/services (analytical work, studies, surveys, etc.) 3 Capacity development 4 Technical assistance (advice, best practice, international experience, etc.) 5 Investment lending (financing specific projects) 6 Policy based lending / budget support to the Government 7 Multi-sectoral approaches 8 Other (please specify): __________________________________________________ 9 Don’t know B14. To what extent do you believe that the World Bank Group’s work and support help the poorest in Brazil? (Select only ONE response) 1 To a fully sufficient degree 2 To a somewhat sufficient degree 3 To a somewhat insufficient degree 4 To a very insufficient degree 5 Don’t know To what extent do you agree with the following statements about the World Bank Group’s work in Brazil? Strongly Strongly Don't disagree agree know Overall the World Bank Group currently plays a B15 1 2 3 4 5 6 7 8 9 10  relevant role in development in Brazil The World Bank Group’s work is aligned with what I B16 1 2 3 4 5 6 7 8 9 10  consider the development priorities for Brazil 109 World Bank Group Country Opinion Survey 2016: Brazil SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in Brazil, in terms of each of the following? To no To a very Don't degree at significant know all degree B17 Responsiveness to needs 1 2 3 4 5 6 7 8 9 10  Flexibility (in terms of the institution’s products and B18 1 2 3 4 5 6 7 8 9 10  services) Flexibility (in terms of changing country B19 1 2 3 4 5 6 7 8 9 10  circumstances) B20 Being inclusive 1 2 3 4 5 6 7 8 9 10  B21 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10  B22 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10  The speed in which it gets things accomplished on B23 1 2 3 4 5 6 7 8 9 10  the ground Ease of access to the people at the World Bank B24 Group who are making decisions important to my 1 2 3 4 5 6 7 8 9 10  work B25 Collaboration with civil society 1 2 3 4 5 6 7 8 9 10  B26 Staff accessibility 1 2 3 4 5 6 7 8 9 10  Collaboration with other donors and development B27 1 2 3 4 5 6 7 8 9 10  partners B28 Collaboration with the private sector 1 2 3 4 5 6 7 8 9 10  B29 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10  Treating clients and stakeholders in Brazil with B30 1 2 3 4 5 6 7 8 9 10  respect B31 Being a long-term partner 1 2 3 4 5 6 7 8 9 10  B32. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) 1 The Government works inefficiently 2 Poor donor coordination 3 The World Bank Group is not sensitive enough to political/social realities on the ground 4 Lack of/inadequate levels of capacity in Government 5 There is not an adequate level of citizen/civil society participation 6 The World Bank Group works too slowly 7 The World Bank Group does not do adequate follow through/follow-up 8 Political pressures and obstacles 9 Reforms are not well thought out in light of country challenges 10 Other (please specify): ________________________________________ 110 World Bank Group Country Opinion Survey 2016: Brazil SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Brazil? Not important Very Don't at all important know 1 Crime and violence 1 2 3 4 5 6 7 8 9 10  2 Financial markets 1 2 3 4 5 6 7 8 9 10  3 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10  4 Anti corruption 1 2 3 4 5 6 7 8 9 10  5 Law and justice (e.g., judicial system) 1 2 3 4 5 6 7 8 9 10  6 Urban development 1 2 3 4 5 6 7 8 9 10  7 Environmental sustainability 1 2 3 4 5 6 7 8 9 10  8 Trade and exports 1 2 3 4 5 6 7 8 9 10  9 Information and communications technology 1 2 3 4 5 6 7 8 9 10  10 Poverty reduction 1 2 3 4 5 6 7 8 9 10  11 Gender equity 1 2 3 4 5 6 7 8 9 10  12 Private sector development 1 2 3 4 5 6 7 8 9 10  13 Foreign direct investment 1 2 3 4 5 6 7 8 9 10  14 Water and sanitation 1 2 3 4 5 6 7 8 9 10  15 Regulatory framework 1 2 3 4 5 6 7 8 9 10  16 Economic growth 1 2 3 4 5 6 7 8 9 10  17 Energy 1 2 3 4 5 6 7 8 9 10  18 Disaster management 1 2 3 4 5 6 7 8 9 10  Public sector governance/ reform (i.e., government 19 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10  expenditure, fiscal system reform, fiscal adjustment) 20 Job creation/employment 1 2 3 4 5 6 7 8 9 10  21 Communicable/non-communicable diseases 1 2 3 4 5 6 7 8 9 10  22 Equality of opportunity (i.e., equity, social inclusion) 1 2 3 4 5 6 7 8 9 10  Social protection (e.g., pensions, targeted social 23 1 2 3 4 5 6 7 8 9 10  assistance) 24 Rural development 1 2 3 4 5 6 7 8 9 10  25 Global/regional integration 1 2 3 4 5 6 7 8 9 10  Welfare of the vulnerable population (indigenous, 26 1 2 3 4 5 6 7 8 9 10  quilombolas, and other traditional communities) 27 Natural resource management 1 2 3 4 5 6 7 8 9 10  28 Health 1 2 3 4 5 6 7 8 9 10  29 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  30 Agricultural development 1 2 3 4 5 6 7 8 9 10  31 Education 1 2 3 4 5 6 7 8 9 10  111 World Bank Group Country Opinion Survey 2016: Brazil SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Brazil? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) Not effective Very Don't at all effective know 1 Gender equity 1 2 3 4 5 6 7 8 9 10  2 Information and communications technology 1 2 3 4 5 6 7 8 9 10  3 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10  4 Crime and violence 1 2 3 4 5 6 7 8 9 10  5 Law and justice (e.g., judicial system) 1 2 3 4 5 6 7 8 9 10  6 Urban development 1 2 3 4 5 6 7 8 9 10  7 Environmental sustainability 1 2 3 4 5 6 7 8 9 10  8 Regulatory framework 1 2 3 4 5 6 7 8 9 10  9 Communicable/non-communicable diseases 1 2 3 4 5 6 7 8 9 10  10 Poverty reduction 1 2 3 4 5 6 7 8 9 10  11 Anti corruption 1 2 3 4 5 6 7 8 9 10  12 Private sector development 1 2 3 4 5 6 7 8 9 10  13 Foreign direct investment 1 2 3 4 5 6 7 8 9 10  14 Water and sanitation 1 2 3 4 5 6 7 8 9 10  15 Trade and exports 1 2 3 4 5 6 7 8 9 10  16 Economic growth 1 2 3 4 5 6 7 8 9 10  17 Health 1 2 3 4 5 6 7 8 9 10  18 Disaster management 1 2 3 4 5 6 7 8 9 10  Public sector governance/ reform (i.e., government 19 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10  expenditure, fiscal system reform, fiscal adjustment) 20 Job creation/employment 1 2 3 4 5 6 7 8 9 10  21 Financial markets 1 2 3 4 5 6 7 8 9 10  22 Equality of opportunity (i.e., equity, social inclusion) 1 2 3 4 5 6 7 8 9 10  23 Energy 1 2 3 4 5 6 7 8 9 10  24 Rural development 1 2 3 4 5 6 7 8 9 10  25 Global/regional integration 1 2 3 4 5 6 7 8 9 10  Welfare of the vulnerable population (indigenous, 26 1 2 3 4 5 6 7 8 9 10  quilombolas, and other traditional communities) 27 Education 1 2 3 4 5 6 7 8 9 10  Social protection (e.g., pensions, targeted social 28 1 2 3 4 5 6 7 8 9 10  assistance) 29 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  30 Agricultural development 1 2 3 4 5 6 7 8 9 10  31 Natural resource management 1 2 3 4 5 6 7 8 9 10  112 World Bank Group Country Opinion Survey 2016: Brazil SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C3. To what extent does the World Bank Group’s work help to achieve development results in Brazil? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very significant Don't know all degree To what extent do you agree with the following statements about the World Bank Group in Brazil? Strongly Strongly Don't disagree agree know The World Bank Group's financial instruments (i.e., investment lending, equity investment, trade finance, guarantees, C4 1 2 3 4 5 6 7 8 9 10  Development Policy Loan, Trust Funds, Program 4 Result, etc.) meet the needs of Brazil The World Bank Group meets Brazil’s needs C5 for knowledge services (e.g., research, 1 2 3 4 5 6 7 8 9 10  analysis, data, technical assistance) C6. To what extent do you believe that Brazil received value for money from the World Bank Group’s Reimbursable Advisory Services (RAS)? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very significant Don't know all degree C7. To what extent do you believe the World Bank Group measures and corrects its work in real time in Brazil? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very significant Don't know all degree PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 113 World Bank Group Country Opinion Survey 2016: Brazil SECTION D: THE WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never In Brazil, to what extent do you believe that the World Bank Group’s knowledge work and activities: To no degree at To a very Don't all significant degree know D2 Are timely 1 2 3 4 5 6 7 8 9 10  D3 Lead to practical solutions 1 2 3 4 5 6 7 8 9 10  Are accessible (well written and easy to D4 1 2 3 4 5 6 7 8 9 10  understand) D5 Are translated enough into local language 1 2 3 4 5 6 7 8 9 10  Are adaptable to Brazil’s specific D6 development challenges and country 1 2 3 4 5 6 7 8 9 10  circumstances D7.Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 1 2 3 4 5 6 7 8 9 10  Not significant at Very significant Don't know all D8. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 1 2 3 4 5 6 7 8 9 10  Very low Very high technical Don't know technical quality quality 114 World Bank Group Country Opinion Survey 2016: Brazil SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent do you agree/disagree with the following statements? Strongly Strongly Don't disagree agree know The World Bank Group disburses funds E1 1 2 3 4 5 6 7 8 9 10  promptly The World Bank Group effectively monitors E2 and evaluates the projects and programs it 1 2 3 4 5 6 7 8 9 10  supports The World Bank Group’s approvals and E3 1 2 3 4 5 6 7 8 9 10  reviews are done in a timely fashion The World Bank Group’s “Safeguard Policy” E4 1 2 3 4 5 6 7 8 9 10  requirements are reasonable The World Bank Group’s conditions on its E5 1 2 3 4 5 6 7 8 9 10  lending are reasonable The World Bank Group takes decisions quickly E6 1 2 3 4 5 6 7 8 9 10  in Brazil Working with the World Bank Group E7 1 2 3 4 5 6 7 8 9 10  increases Brazil's institutional capacity Where country systems (e.g., procurement, financial management, etc.) are adequate, E8 1 2 3 4 5 6 7 8 9 10  the World Bank Group makes appropriate use of them The World Bank Group provides effective E9 implementation support (i.e., supervision of 1 2 3 4 5 6 7 8 9 10  projects) E10. To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Brazil? 1 2 3 4 5 6 7 8 9 10  To a very significant To no degree at all Don't know degree E11. Which of the following best describes the World Bank Group’s support in Brazil? (Select only one response) The World Bank Group is sufficiently selective and focuses on the most important development challenges in 1 Brazil 2 The World Bank Group is not sufficiently selective in Brazil, and it is involved in too many areas of development. 3 Don’t know 115 World Bank Group Country Opinion Survey 2016: Brazil SECTION F: RECENT TRENDS AND THE FUTURE ROLE OF THE WORLD BANK GROUP IN BRAZIL F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Brazil? (Choose no more than TWO) 1 Offer more innovative financial products 2 Ensure greater selectivity in its work 3 Provide more adequate data/knowledge/statistics/figures on Brazil’s economy 4 Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) 5 Reach out more to groups outside of Government 6 Increase the level of capacity development in the country/ Invest in capacity building 7 Improve the quality of its experts as related to Brazil’s specific challenges 8 Offer more innovative knowledge services 9 Collaborate more effectively with Government clients (e.g., national, state, local) 10 Work more on the federal level 11 Work more on the state level 12 Work faster 13 Reduce the complexity of obtaining World Bank Group financing 14 Increase availability of Reimbursable Advisory Services (RAS) 15 Other (please specify): ______________________________________________ F2. When considering the combination of services that the World Bank Group offers in Brazil, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Brazil? (Select only ONE response) 1 Financial services 2 Knowledge products 3 Convening services 4 None of the above 5 The combination is appropriate for Brazil 6 Don’t know 116 World Bank Group Country Opinion Survey 2016: Brazil SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Brazil? (Choose no more than TWO) Social media (e.g., Facebook, blogs, Twitter, 1 6 International television YouTube, Flickr) 2 International newspapers 7 Local newspapers 3 Local radio 8 Internet 4 International radio 9 Periodicals 5 Local television 10 Other (please specify): ____________________ G2. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Direct contact with World Bank Group (i.e., face 1 5 World Bank Group’s website to face meetings/discussions) Social media (e.g., Facebook, blogs, Twitter, 2 Mobile phones 6 YouTube, Flickr) World Bank Group’s 3 7 e-Newsletters seminars/workshops/conferences World Bank Group’s publications and other 4 8 Other (please specify): ____________________ written materials Are you aware of the World Bank Group's Access to Information Policies under which the G3 World Bank Group discloses any information in its possession that is not on a list of Yes No exceptions? (If YES please go to Question G4; if NO please go to G5) G4. If yes, from which of the following sources did you learn about the World Bank Group's Access to Information Policies? (Select only ONE response) 1 World Bank Group’s seminars/workshops/conferences 2 World Bank Group’s website 3 World Bank Group’s e-Newsletters 4 News/Media 5 Colleagues/Friends/Peer organizations 6 Other (please specify): _____________________ Have you requested information from the World Bank Group on its activities in the past G5 Yes No year? (If YES please go to Question G6; if NO please go to G7) G6 Were you able to obtain this information? Yes No G7 Do you use/have you used the World Bank Group website? Yes No Do you currently consult the World Bank Group social media sites (e.g., Facebook, blogs, G8 Yes No Twitter, YouTube, and Flickr)? Please rate how much you agree with the following statements. Strongly Strongly Don't disagree agree know When I need information from the World Bank Group I G9 know how to find it (e.g., whom to call, where to reach 1 2 3 4 5 6 7 8 9 10  them, etc.) The World Bank Group’s social media channels (e.g., G10 blogs, Facebook, Twitter, YouTube, Flickr) are valuable 1 2 3 4 5 6 7 8 9 10  sources of information about the institution The World Bank Group is responsive to my information G11 1 2 3 4 5 6 7 8 9 10  requests and inquiries 117 World Bank Group Country Opinion Survey 2016: Brazil SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current position? (Select only ONE response) 1 Office of the President, Prime Minister 11 NGO/Community Based Organization 2 Office of Minister 12 Media (press, radio, TV, web, etc.) Independent Government Institution (i.e., 3 Office of Parliamentarian 13 Regulatory Agency, Central Bank/oversight institution) Employee of a Ministry, Ministerial Department 4 14 Trade Union or Implementation Agency Project Management Unit (PMU) overseeing implementation of project/ 5 15 Faith-Based Group Consultant/Contractor working on World Bank Group supported project/program 6 Local Government Office or Staff 16 Youth Group 7 Bilateral/Multilateral Agency 17 Academia/Research Institute/Think Tank 8 Private Sector Organization 18 Judiciary Branch 9 Private Foundation 19 Other (please specify): ________________ 10 Financial Sector/Private Bank H2. Please identify the primary specialization of your work. (Select only ONE response) 1 Water 12 Gender 2 Social protection and labor 13 Transport and ICT 3 Fragility, conflict and violence 14 Urban, rural, and social development 4 Environment and natural resources 15 Governance 5 Public-private partnerships 16 Poverty 6 Education 17 Jobs 7 Health, nutrition, and population 18 Agriculture 8 Energy and extractives 19 Climate Change 9 Macroeconomics and fiscal management 20 Generalist (specialized in multiple sectors) 10 Trade and competitiveness 21 Other (please specify): ____________________ 11 Finance and markets H3. Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? (Select only ONE response) 1 Yes 2 No 118 World Bank Group Country Opinion Survey 2016: Brazil SECTION H: BACKGROUND INFORMATION H4. Which of the following agencies of the World Bank Group do you primarily engage with in Brazil? (Select only ONE response) 1 The World Bank (IBRD) 2 The International Finance Corporation (IFC)  3 The Multilateral Investment Guarantee Agency (MIGA) 4 Other (please specify):___________________________ H5. Do your projects involve both the World Bank and the IFC? (If YES please go to Question H6; If NO please go to H7) 1 Yes 2 No H6. If yes, what was your view of how the two institutions work together in Brazil? (Select only ONE response) 1 The two institutions work well together 2 The way the two institutions work together needs improvement 3 The two institutions do not work well together 4 Don’t know H7. Which of the following describes most of your exposure to the World Bank Group in Brazil? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank Group reports/data 3 Engage in World Bank Group related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank Group website for information, data, research, etc. H8. What’s your gender? 1 Female 2 Male H9. Which best represents your geographic location? 1 North 2 South 3 Southeast 4 Northeast 5 Center-West Thank you for completing the survey! 119