Publication: CivicTech: Transparency, Engagement, and Collaboration for Better Governance
Date
2022-07-17
ISSN
Published
2022-07-17
Author(s)
World Bank
Abstract
As economies and societies become
increasingly digital, governments around the World are
prioritizing the use of digital technologies and data to
increase the participation and engagement of civil society
in public matters. At the same time, citizen’s rising
expectations and demands require public sectors to
strengthen civil society engagement. Digital technologies
and data have the potential to increase substantially the
tools that governments have available to further involve
citizens in policy and service design and delivery. This
how-to-note provides advice on how to use digitalization to
strengthen the engagement between the governments and
citizens, with various examples of what CivicTech is and why
it is an important element of the GovTech approach.
Citation
“World Bank. 2022. CivicTech: Transparency, Engagement, and Collaboration for Better Governance. © Washington, DC: World Bank. http://hdl.handle.net/10986/38169 License: CC BY 3.0 IGO.”