Publication: Public-Sector Productivity (Part 1): Why Is It Important and How Can We Measure It?
Date
2021-02
ISSN
Published
2021-02
Author(s)
Somani, Ravi
Abstract
This note is the first of a two-part
series that explores the importance of public-sector
productivity and its measurement (part one); and its
determinants (part two). This note summarizes a review of
the literature on different approaches to measuring
public-sector productivity (the rate at which inputs are
converted into outputs). This note recommends: complementing
traditional `macro’ measures of public-sector productivity,
such as the cost-weighted-output approach presented in
Atkinson (2005), with fine-grained `micro’ measures at the
individual organization, employee, and task and process
level; monitoring and reporting output (performance)
measures and inputs (costs) separately; and combining
multiple measures of productivity, tied closely to the
service-delivery chain.
Citation
“Somani, Ravi. 2021. Public-Sector Productivity (Part 1) : Why Is It Important and How Can We Measure It?. Equitable Growth, Finance and Institutions Insight;. © World Bank, Washington, DC. http://openknowledge.worldbank.org/handle/10986/35165 License: CC BY 3.0 IGO.”