Publication: Artificial Intelligence Innovation in Financial Services
Date
2020-06
ISSN
Published
2020-06
Author(s)
Biallas, Margarete
O'Neill, Felicity
Abstract
Artificial intelligence technologies are
permeating financial services sectors around the world. The
application of these technologies in emerging markets allows
financial service providers to further automate their
business processes and to leverage new and big data sources
to overcome obstacles, including the high cost of serving
rural and low-income customers and establishing customer
identity and creditworthiness, that prevent the delivery of
financial services to many consumers. Realizing financial
inclusion benefits through the adoption of artificial
intelligence relies on its responsible adoption by firms, on
competitive market settings, and on continued investment in
the necessary infrastructure.
Citation
“Biallas, Margarete; O'Neill, Felicity. 2020. Artificial Intelligence Innovation in Financial Services. EMCompass;No. 85. © International Finance Corporation, Washington, DC. http://openknowledge.worldbank.org/handle/10986/34305 License: CC BY-NC-ND 3.0 IGO.”
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