Publication: Digital Payment - A Dream or Reality for Vietnamese in Rural and Remote Areas?: World Bank Social Protection Payments Assessment for Vietnam
Date
2019-07
ISSN
Published
2019-07
Author(s)
World Bank
Abstract
The World Bank has been supporting the
Ministry of Labor, Invalids, and Social Affairs (MOLISA) in
their efforts to bring about reforms in the administration
and efficient delivery of social security programs. Several
countries have been using technological advances in banking
as well as telecommunications to digitize and improve
welfare delivery programs. Electronic payments have the
potential to improve client experience and reduce program
costs. Social protection (SP) and social assistance (SA),
programs will benefit by moving from current models of cash
disbursement to non-cash, direct-to-account electronic
payment models. This report provides an assessment of the
status of social protection payments in Vietnam, the legal
and regulatory framework, and the technical infrastructure
for electronic payments and discusses steps towards
implementation of digital payment for social protection
programs in Vietnam. After assessing payment infrastructure,
regulatory framework, and program policies, some significant
changes are proposed to enable a transition from cash to
non-cash payments. There are also several next steps for
MoLISA and VSS to take right away, in addition to actions
needed by other key stakeholders.
Citation
“World Bank. 2019. Digital Payment - A Dream or Reality for Vietnamese in Rural and Remote Areas?; Digital Payment - A Dream or Reality for Vietnamese in Rural and Remote Areas? : World Bank Social Protection Payments Assessment for Vietnam. © World Bank, Washington, DC. http://openknowledge.worldbank.org/handle/10986/34179 License: CC BY 3.0 IGO.”