Publication: Setting Up a Communication Package for the Italian NDC

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Date
2019-04
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Published
2019-04
Author(s)
Boeri, Tito
Cozzolino, Maria
Di Porto, Edoardo
Abstract
In the last 30 years the Italian pension system was repeatedly reformed and counter-reformed, increasing uncertainty about future pensions. A low level of financial literacy exacerbated this problem. In 2015, the Italian Social Security Institute (INPS) launched a project to allow all insured workers to have more precise information about their future benefits. This paper analyzes the results of a survey carried out to evaluate the project’s performance. The findings are encouraging – around 80 percent of respondents rate the INPS service as at least “very helpful.” Even if 42 percent of the sample overestimates their future pension, 16 to 29 percent reveal a willingness to change their expectation on retirement income after receiving new information.
Citation
Boeri, Tito; Cozzolino, Maria; Di Porto, Edoardo. 2019. Setting Up a Communication Package for the Italian NDC. Social Protection and Jobs Discussion Paper,no. 1926;. © World Bank, Washington, DC. http://hdl.handle.net/10986/31633 License: CC BY 3.0 IGO.
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