Book

Civic Tech in the Global South : Assessing Technology for the Public Good

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collection.link.227
https://openknowledge.worldbank.org/handle/10986/13538
collection.name.227
Books published externally
dc.contributor.author
Peixoto, Tiago
dc.contributor.author
Sifry, Micah L.
dc.contributor.editor
Peixoto, Tiago
dc.contributor.editor
Sifry, Micah L.
dc.date.accessioned
2017-08-22T16:15:10Z
dc.date.available
2017-08-22T16:15:10Z
dc.date.issued
2017-08-21
dc.description.abstract
This book is comprised of one study and three field evaluations of civic tech initiatives in developing countries. The study reviews evidence on the use of twenty-three information and communication technology (ICT) platforms designed to amplify citizen voices to improve service delivery. Focusing on empirical studies of initiatives in the global south, the authors highlight both citizen uptake (yelp) and the degree to which public service providers respond to expressions of citizen voice (teeth). The first evaluation looks at U-report in Uganda, a mobile platform that runs weekly large-scale polls with young Ugandans on a number of issues, ranging from safety to access to education to inflation to early marriage. The following evaluation takes a closer look at MajiVoice, an initiative that allows Kenyan citizens to report, through multiple channels, complaints with regard to water services. The third evaluation examines the case of Rio Grande do Sul’s participatory budgeting - the world’s largest participatory budgeting system - which allows citizens to participate either online or offline in defining the state’s yearly spending priorities. While the comparative study has a clear focus on the dimension of government responsiveness, the evaluations examine civic technology initiatives using five distinct dimensions, or lenses. The choice of these lenses is the result of an effort bringing together researchers and practitioners to develop an evaluation framework suitable to civic technology initiatives.
en
dc.identifier.isbn
978-0-9964142-27
dc.identifier.uri
http://hdl.handle.net/10986/27947
dc.language
English
dc.language.iso
en_US
dc.publisher
Washington, DC: World Bank and Personal Democracy Press
dc.rights
CC BY 3.0 IGO
dc.rights.holder
World Bank
dc.rights.uri
http://creativecommons.org/licenses/by/3.0/igo
dc.subject
ICT STRATEGY
dc.subject
CITIZEN ENGAGEMENT
dc.subject
GOVERNANCE
dc.subject
PUBLIC UTILITIES
dc.subject
PARTICIPATORY BUDGETING
dc.subject
ONLINE VOTING
dc.title
Civic Tech in the Global South
en
dc.title.subtitle
Assessing Technology for the Public Good
dc.type
Book
okr.date.disclosure
2017-08-22
okr.doctype
Publications & Research :: Publication
okr.doctype
Publications & Research
okr.docurl
http://documents.worldbank.org/curated/en/717091503398213001/Civic-tech-in-the-global-south-assessing-technology-for-the-public-good
okr.googlescholar.linkpresent
yes
okr.identifier.externaldocumentum
090224b084eee8b4_1_0
okr.identifier.internaldocumentum
27920655
okr.identifier.report
119037
okr.imported
true
okr.language.supported
en
okr.pdfurl
http://documents.worldbank.org/curated/en/717091503398213001/pdf/119037-PUB-P133525-PUBLIC-21-8-2017-16-46-30-CivicTechPeixotoSify.pdf
en
okr.topic
Information and Communication Technologies :: ICT Policy and Strategies
okr.topic
Information and Communication Technologies :: Information Technology
okr.topic
Science and Technology Development :: Science Policies
okr.topic
Science and Technology Development :: Technology Innovation
okr.unit
GOV PSI - AFR 3 (GGO13)

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