Report

Performance of Water Utilities in Africa

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collection.link.130
https://openknowledge.worldbank.org/handle/10986/5995
collection.link.258
https://openknowledge.worldbank.org/handle/10986/16997
collection.name.130
French PDFs Available
collection.name.258
Water Papers
dc.contributor.author
van den Berg, Caroline
dc.contributor.author
Danilenko, Alexander
dc.date.accessioned
2017-03-02T17:29:48Z
dc.date.available
2017-03-02T17:29:48Z
dc.date.issued
2017-03
dc.description.abstract
Africa’s urban population is growing rapidly. Between 2000 and 2015, the urban population increased by more than 80 percent from 206 million to 373 million people. Although access to piped water increased over the period (from 82 million urban dwellers with piped water in 2000 to 124 million in 2015), African utilities were not able to keep up with the rapid urbanization as reflected in the decline of piped water as a primary source of water supply in percentage terms. The objective of this assessment is to inform Bank and government policies and projects on the drivers of utility performance. The report describes the main outcomes and lessons learned from the assessment that identified and analyzed the main features of water utility performance in Africa. The report includes the following chapters: chapter one gives introduction, chapter two describes the methodology used in the study, including details on the data collection process. In chapter three, the study team undertook a trend analysis of utility performance of the sector. Chapter four examines the efficiency of utilities using a data envelopment analysis (DEA) while also using an absolute performance approach. Chapter five investigates the effect of institutional factors on utility performance. Chapter six presents an econometric analysis of the drivers of utility performance, using various definitions of utility performance. The results from the econometric models are triangulated with a set of case studies of five utilities (Burkina Faso’s l’Office National de l’Eau et de l’Assainissement (ONEA), Cote d’Ivoire’s la société de distribution d’eau de la Côte d’Ivoire (SODECI), Kenya’s Nairobi City Water and Sewerage Company (NCWSC), Senegal’s Sénégalaise des Eaux (SDE), and Uganda’s National Water and Sewerage Corporation (NWSC), similar to those that the electricity study team undertook, which are presented in chapter seven. The report concludes in chapter eight with the lessons learned from the assessment.
en
dc.identifier.uri
http://hdl.handle.net/10986/26186
dc.language
English
dc.language.iso
en_US
dc.publisher
World Bank, Washington, DC
dc.rights
CC BY 3.0 IGO
dc.rights.holder
World Bank
dc.rights.uri
http://creativecommons.org/licenses/by/3.0/igo
dc.subject
water utilities
dc.subject
performance
dc.subject
composite performance index
dc.subject
operations
dc.subject
finance
dc.subject
customer satisfaction
dc.subject
regulation
dc.subject
service delivery
dc.title
Performance of Water Utilities in Africa
en
dc.type
Report
en
okr.date.disclosure
2017-03-01
okr.doctype
Publications & Research
okr.doctype
Publications & Research :: Working Paper
okr.docurl
http://documents.worldbank.org/curated/en/731141488368322337/Performance-of-water-utilities-in-Africa
okr.googlescholar.linkpresent
yes
okr.identifier.externaldocumentum
090224b08499e57f_1_0
okr.identifier.internaldocumentum
27234895
okr.identifier.report
113075
okr.imported
true
okr.language.supported
en
okr.pdfurl
http://documents.worldbank.org/curated/en/731141488368322337/pdf/113075-WP-P151799-PUBLIC-WeBook.pdf
en
okr.region.administrative
Africa
okr.region.country
Burkina Faso
okr.region.country
Cote d'Ivoire
okr.region.country
Kenya
okr.region.country
Senegal
okr.region.country
Uganda
okr.region.geographical
Sub-Saharan Africa
okr.sector
Water, Sanitation and Waste Management
okr.sector
Water, sanitation and flood protection :: Water supply
okr.theme
Economic management :: Economic statistics, modeling and forecasting
okr.theme
Urban development :: Urban services and housing for the poor
okr.topic
Water Supply and Sanitation :: Small Private Water Supply Providers
okr.topic
Water Supply and Sanitation :: Town Water Supply and Sanitation
okr.topic
Water Supply and Sanitation :: Water Supply and Sanitation Economics
okr.topic
Water Supply and Sanitation :: Water Utility Services to the Poor
okr.unit
Water West Africa region (GWA07)

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