Report

The Global Opportunity in Online Outsourcing

Show simple item record

collection.link.18
https://openknowledge.worldbank.org/handle/10986/2119
collection.name.18
Other Poverty Study
dc.contributor.author
Kuek, Siou Chew
dc.contributor.author
Paradi-Guilford, Cecilia
dc.contributor.author
Fayomi, Toks
dc.contributor.author
Imaizumi, Saori
dc.contributor.author
Ipeirotis, Panos
dc.contributor.author
Pina, Patricia
dc.contributor.author
Singh, Manpreet
dc.date.accessioned
2015-07-23T17:37:37Z
dc.date.available
2015-07-23T17:37:37Z
dc.date.issued
2015-06
dc.description.abstract
Online outsourcing (OO) has become a promising alternative to traditional employment in today’s digital era. It has transformed where, when, and how work is performed. For workers, this form of outsourcing has created new opportunities to access and compete in global job markets, from anywhere at any time, as long as they have computer and Internet access. This study focuses on OO’s potential as a new and innovative channel for socioeconomic development for developing country governments and development practitioners, particularly in terms of youth employment, services exports, and participation in the digital economy. OO firms report that the private sector is currently driving most of the demand, but public sector demand for OO is a potential source of future growth. In order to understand the opportunity for developing countries, this study estimated the current size of the market and projected its growth, and profiled OO work through a combination of desk research and structured interviews with academics, online workers, firms, and industry analysts to better understand OO’s potential impact on human capital and employment. The study also conducted focus group interviews with online workers in Kenya to gather additional insight into the socioeconomic impacts of OO, and carried out case studies in Kenya and Nigeria.
en
dc.identifier
http://documents.worldbank.org/curated/en/2015/06/24702763/global-opportunity-online-outsourcing
dc.identifier.uri
http://hdl.handle.net/10986/22284
dc.language
English
dc.language.iso
en_US
dc.publisher
World Bank, Washington, DC
dc.rights
CC BY 3.0 IGO
dc.rights.holder
World Bank
dc.rights.uri
http://creativecommons.org/licenses/by/3.0/igo/
dc.subject
SKILLS
dc.subject
BUSINESS PROCESS MANAGEMENT
dc.subject
CAREER ADVANCEMENT
dc.subject
EMPLOYMENT
dc.subject
PRIVATE TRAINING INSTITUTIONS
dc.subject
DATA ENTRY
dc.subject
UNIVERSITY DEGREE
dc.subject
COLLEGE
dc.subject
SKILLED WORKERS
dc.subject
CAREER DEVELOPMENT
dc.subject
TELECOMMUNICATION
dc.subject
GLOBAL MARKETS
dc.subject
INFORMATION TECHNOLOGY
dc.subject
COMPUTER ACCESS
dc.subject
TUITION
dc.subject
PRIVATE TRAINING INSTITUTIONS
dc.subject
EMPLOYMENT OPPORTUNITIES
dc.subject
TRAINING INSTITUTIONS
dc.subject
GROUPS
dc.subject
COMPETITIVE FORCES
dc.subject
CLIENT COUNTRIES
dc.subject
INFORMATION
dc.subject
LABOR FORCE
dc.subject
PROGRAMS
dc.subject
SERVICES
dc.subject
GENDER EQUITY
dc.subject
CAREER
dc.subject
HIGHER EDUCATION
dc.subject
DATA GATHERING
dc.subject
TECHNICAL SKILLS
dc.subject
BUSINESS MODELS
dc.subject
BUSINESS MODELS
dc.subject
CONTENT
dc.subject
MODELS
dc.subject
PROJECTS
dc.subject
TRAINING PROGRAMS
dc.subject
PLANNING
dc.subject
PRIVATE TRAINING
dc.subject
CONTRACTORS
dc.subject
CULTURAL NORMS
dc.subject
COLLEGE GRADUATES
dc.subject
INCOME GENERATION
dc.subject
TRAINING CENTERS
dc.subject
COMPUTER
dc.subject
TRAINING PROGRAMS
dc.subject
COMPUTER LABS
dc.subject
PLANS
dc.subject
JOB MARKET
dc.subject
LITERACY
dc.subject
KNOWLEDGE
dc.subject
TECHNICAL TRAINING
dc.subject
EMPLOYMENT OPPORTUNITIES
dc.subject
DATA
dc.subject
TRAINING
dc.subject
COMPUTERS
dc.subject
CLIENT COUNTRIES
dc.subject
GEOGRAPHIC DISTRIBUTION
dc.subject
PARTNERSHIPS
dc.subject
JOB OPPORTUNITIES
dc.subject
PROGRAMMING
dc.subject
INFORMATION RETRIEVAL
dc.subject
GRADUATE
dc.subject
UNIVERSITY PROGRAMS
dc.subject
EXPERTS
dc.subject
BUSINESS SERVICES
dc.subject
BARRIERS TO ENTRY
dc.subject
JOB MARKET
dc.subject
MARKETS
dc.subject
TECHNICAL TRAINING
dc.subject
FORECASTING
dc.subject
TECHNOLOGICAL INNOVATIONS
dc.subject
LEARNING
dc.subject
GRADUATES
dc.subject
SOFTWARE INDUSTRIES
dc.subject
RESEARCH
dc.subject
ENTRY BARRIERS
dc.subject
UNIVERSITY EDUCATION
dc.subject
E‐COMMERCE
dc.subject
RADIO
dc.subject
UNIVERSITY STUDENTS
dc.subject
HIGHER EDUCATION
dc.subject
TECHNOLOGY
dc.subject
CAREER PROSPECTS
dc.subject
DIASPORA
dc.subject
BUSINESS PROCESSES
dc.subject
HUMAN CAPITAL
dc.subject
VOCATIONAL TRAINING
dc.subject
WORKERS
dc.subject
TRAINING COURSES
dc.subject
TRAINING COURSES
dc.subject
GLOBAL MARKET
dc.subject
SCIENCE
dc.subject
ON‐THE‐JOB TRAINING
dc.subject
TUITION FEES
dc.subject
SOFTWARE
dc.subject
STUDENT
dc.subject
SCHOOLS
dc.subject
PARTICIPATION
dc.subject
UNIVERSITY RESEARCH
dc.subject
UNIVERSITY RESEARCH
dc.subject
LITERATURE
dc.subject
CAREERS
dc.subject
FORMAL TRAINING PROGRAMS
dc.subject
POLICY
dc.subject
MEDIA
dc.subject
BIDDING
dc.subject
ACCREDITATION
dc.subject
ACCREDITATION SYSTEM
dc.subject
TECHNICAL SKILLS
dc.subject
ADVANCED SKILLS
dc.subject
COLLEGE STUDENTS
dc.subject
SCIENTISTS
dc.subject
CAREER ADVANCEMENT
dc.subject
INVESTMENT
dc.subject
PHONES
dc.subject
HUMAN RESOURCES
dc.subject
PARTNERS
dc.subject
BUSINESS PROCESS MANAGEMENT
dc.subject
TECHNICAL KNOWLEDGE
dc.subject
COLLEGE GRADUATES
dc.subject
LAW
dc.subject
UNIVERSITY
dc.subject
STUDENTS
dc.subject
TECHNICAL EDUCATION
dc.subject
SOFTWARE DEVELOPMENT
dc.subject
QUALITY ASSURANCE
dc.subject
VOCATIONAL TRAINING
dc.subject
JOB SECURITY
dc.subject
DEGREES
dc.subject
BUSINESS PROCESS OUTSOURCING
dc.subject
FORMAL TRAINING PROGRAMS
dc.subject
COMMUNICATION TECHNOLOGY
dc.subject
TECHNOLOGIES
dc.subject
SCHOOL
dc.subject
COMMUNICATION SKILLS
dc.subject
CIVIL SERVICE
dc.subject
TELECENTERS
dc.subject
OUTSOURCING
dc.subject
INNOVATIONS
dc.subject
UNIVERSITIES
dc.subject
COMPUTER LABS
dc.title
The Global Opportunity in Online Outsourcing
en
dc.type
Report
en
okr.date.disclosure
2015-06-25
okr.doctype
Economic & Sector Work
okr.doctype
Economic & Sector Work :: Other Poverty Study
okr.docurl
http://documents.worldbank.org/curated/en/2015/06/24702763/global-opportunity-online-outsourcing
okr.globalpractice
Social Protection and Labor
okr.globalpractice
Transport and ICT
okr.googlescholar.linkpresent
yes
okr.identifier.externaldocumentum
090224b082f8922f_1_0
okr.identifier.internaldocumentum
24702763
okr.identifier.report
ACS14228
okr.language.supported
en
okr.pdfurl
http://www-wds.worldbank.org/external/default/WDSContentServer/WDSP/IB/2015/06/25/090224b082f8922f/1_0/Rendered/PDF/The0global0opp0n0online0outsourcing.pdf
en
okr.sector
Information and communications
okr.sector
Education
okr.sector
Industry and trade
okr.theme
Trade and integration :: Export development and competitiveness
okr.theme
Trade and integration :: Technology diffusion
okr.theme
Social dev/gender/inclusion :: Other social development
okr.theme
Human development :: Education for the knowledge economy
okr.topic
Information and Communication Technologies :: ICT Policy and Strategies
okr.topic
Private Sector Development :: E-Business
okr.topic
Tertiary Education
okr.topic
Social Protections and Labor :: Labor Markets
okr.topic
Technology Industry
okr.topic
Education
okr.topic
Industry
okr.unit
Transport ICT - GP (GTIDR)

Show simple item record



This item appears in the following Collection(s)