Critical Administrative Constraints to Service Delivery : Improving Public Services in Afghanistan's Transformational Decade

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collection.link.98
https://openknowledge.worldbank.org/handle/10986/2206
collection.name.98
Other Public Sector Study
dc.contributor.author
World Bank
dc.date.accessioned
2014-12-17T19:34:58Z
dc.date.available
2014-12-17T19:34:58Z
dc.date.issued
2014-05
dc.date.lastModified
2017-12-13T09:16:27Z
dc.description.abstract
Since 2001, the Afghan population's access to basic services has greatly improved in nearly all sectors. School enrolment has increased sharply, with over eight million children currently enrolled in school, of which 39 percent are girls. Current strategies for improving sub-national service delivery focus on delegating greater authority to provincial and district administrations. This report aims to identify administrative constraints in three key sectors of public service delivery, education, health and agricultural extension services. The analysis follows the service delivery chain, from central to provincial, through district to community level, and is particularly concerned to examine service delivery in these three sectors through the window of sub-national governance and its relations to the service delivery mandates of line ministries. The study provides the Government of Afghanistan with recommendations on how to alleviate critical constraints to service delivery at sub-national levels on a sustainable basis, in the context of an expected restrained fiscal future. The report's main findings are based on qualitative research. The key findings are based on existing literature and reports as well as field visits to 5 provinces and 10 districts and qualitative analyses of over 171 key-informant interviews on different levels of service delivery administration, 68 in-depth interviews with community leaders, and a community household survey in 20 communities spread over 5 provinces and 55 service facilities (for example, schools and clinics) were assessed. The report is split into six sections: section one gives executive summary; section two provides a brief introduction to the study objectives and clarifies some key definitions; section three outlines the methods used to perform the analysis; sections four, five, and six provide in-depth discussions of education, health, and agriculture extension respectively; and section seven provides recommendations and concludes. The over-arching governance structures and further methodological details are given in appendix one. All references and research tools are presented in annexes.
en
dc.identifier
http://documents.worldbank.org/curated/en/2014/05/20346330/critical-administrative-constraints-service-delivery-improving-public-services-afghanistans-transformational-decade
dc.identifier.uri
http://hdl.handle.net/10986/20765
dc.language
English
dc.language.iso
en_US
dc.publisher
Washington, DC
dc.rights
CC BY 3.0 IGO
dc.rights.uri
http://creativecommons.org/licenses/by/3.0/igo/
dc.subject
ABSENTEEISM
dc.subject
ABUSE
dc.subject
ACCESS TO EDUCATION
dc.subject
ACCESS TO RESOURCES
dc.subject
ACCOUNTABILITY
dc.subject
ACCOUNTABILITY FRAMEWORK
dc.subject
ACCOUNTABILITY MECHANISMS
dc.subject
ACCOUNTING
dc.subject
ADMINISTRATIVE ARRANGEMENTS
dc.subject
ADMINISTRATIVE STRUCTURE
dc.subject
ALLOCATION
dc.subject
ASSETS
dc.subject
BASIC SERVICES
dc.subject
BEST PRACTICES
dc.subject
BUDGET ALLOCATION
dc.subject
BUDGET CONSTRAINTS
dc.subject
BUDGET EXECUTION
dc.subject
BUDGET EXPENDITURE
dc.subject
BUDGET OPERATIONS
dc.subject
BUDGET PLAN
dc.subject
BUDGET PLANNING
dc.subject
BUDGET STRUCTURE
dc.subject
BUDGET SUPPORT
dc.subject
BUREAUCRACY
dc.subject
CAPACITY BUILDING
dc.subject
CHART OF ACCOUNTS
dc.subject
CITIZEN
dc.subject
CIVIL SERVANT
dc.subject
CIVIL SERVANTS
dc.subject
CIVIL SERVICE
dc.subject
CIVIL SERVICE REGULATIONS
dc.subject
COMMUNITY DEVELOPMENT
dc.subject
COMMUNITY LEADERS
dc.subject
COMMUNITY MEMBERS
dc.subject
CONSTRUCTION COMPANIES
dc.subject
CORRUPT
dc.subject
COST ESTIMATES
dc.subject
DATA ANALYSIS
dc.subject
DATA AVAILABILITY
dc.subject
DATA COLLECTION
dc.subject
DATA COLLECTION PROCESS
dc.subject
DECISION-MAKING
dc.subject
DECISION-MAKING PROCESSES
dc.subject
DISCRETION
dc.subject
DISCRETIONARY PROGRAMS
dc.subject
ECONOMIC DEVELOPMENT
dc.subject
EDUCATION BUDGET
dc.subject
EDUCATION EXPENDITURES
dc.subject
EXERCISES
dc.subject
EXPENDITURE DATA
dc.subject
EXPENDITURES
dc.subject
FINANCIAL INFORMATION
dc.subject
FINANCIAL MANAGEMENT INFORMATION
dc.subject
FINANCIAL MANAGEMENT INFORMATION SYSTEM
dc.subject
GOVERNMENT BUDGET
dc.subject
GOVERNMENT ENTITIES
dc.subject
GOVERNMENT OFFICIALS
dc.subject
GOVERNMENT POLICY
dc.subject
GOVERNMENT REVENUE
dc.subject
GROSS DOMESTIC PRODUCT
dc.subject
HEALTH CLINICS
dc.subject
HEALTH DEPARTMENTS
dc.subject
HEALTH MANAGEMENT
dc.subject
HEALTH MINISTRY
dc.subject
HEALTH POLICY
dc.subject
HEALTH SECTOR
dc.subject
HEALTH SERVICES
dc.subject
HEALTH SYSTEMS
dc.subject
HEALTH WORKERS
dc.subject
HOSPITAL SERVICES
dc.subject
HOSPITALS
dc.subject
IMMUNIZATION
dc.subject
IMMUNODEFICIENCY
dc.subject
INCOME
dc.subject
INFORMATION FLOWS
dc.subject
INFRASTRUCTURE SERVICES
dc.subject
INTEGRITY
dc.subject
INTERNATIONAL AID
dc.subject
INTERNATIONAL COMMUNITY
dc.subject
INTERNATIONAL DEVELOPMENT
dc.subject
INTERVENTION
dc.subject
INVESTIGATION
dc.subject
LAWS
dc.subject
LOCAL GOVERNANCE
dc.subject
MAINTENANCE BUDGET
dc.subject
MEASURABLE INDICATORS
dc.subject
MEDICINES
dc.subject
MILITARY EXPENDITURES
dc.subject
MINISTER
dc.subject
MINISTERS
dc.subject
MINISTRY OF FINANCE
dc.subject
MORTALITY
dc.subject
NATIONAL BUDGET
dc.subject
NATIONAL DEVELOPMENT
dc.subject
NATIONAL FRAMEWORK
dc.subject
NATIONAL GOVERNANCE
dc.subject
NATIONAL GOVERNMENT
dc.subject
NATIONAL LEVEL
dc.subject
NATIONAL PRIORITY
dc.subject
OUTCOME DATA
dc.subject
OUTCOME INDICATORS
dc.subject
OUTPUT DATA
dc.subject
PATIENT
dc.subject
PERFORMANCE ASSESSMENTS
dc.subject
POOR PERFORMANCE
dc.subject
PRIVATE SECTOR
dc.subject
PROCUREMENT
dc.subject
PROCUREMENT LAW
dc.subject
PROCUREMENT POLICY
dc.subject
PROGRAM IMPLEMENTATION
dc.subject
PROGRAM OBJECTIVES
dc.subject
PROGRAM OPERATIONS
dc.subject
PROGRAMS
dc.subject
PROVINCIAL EDUCATION
dc.subject
PROVINCIAL LEVEL
dc.subject
PROVISION OF EDUCATION SERVICES
dc.subject
PUBLIC ADMINISTRATION
dc.subject
PUBLIC EDUCATION
dc.subject
PUBLIC EXPENDITURE
dc.subject
PUBLIC EXPENDITURE REQUIREMENTS
dc.subject
PUBLIC EXPENDITURE TRACKING
dc.subject
PUBLIC FINANCIAL MANAGEMENT
dc.subject
PUBLIC HEALTH
dc.subject
PUBLIC HEALTH SERVICES
dc.subject
PUBLIC POLICY
dc.subject
PUBLIC POLICY OBJECTIVES
dc.subject
PUBLIC RESOURCES
dc.subject
PUBLIC REVENUE
dc.subject
PUBLIC SECTOR
dc.subject
PUBLIC SECTORS
dc.subject
PUBLIC SERVICE
dc.subject
PUBLIC SERVICE DELIVERY
dc.subject
PUBLIC SERVICE PROVIDERS
dc.subject
PUBLIC SERVICE PROVISION
dc.subject
PUBLIC SERVICES
dc.subject
QUALITY ASSURANCE
dc.subject
QUALITY OF EDUCATION
dc.subject
QUALITY OF SERVICES
dc.subject
QUANTITATIVE DATA
dc.subject
REFORM AGENDA
dc.subject
REFORM PROCESS
dc.subject
REGULATORY FRAMEWORK
dc.subject
REPRESENTATIVE BODIES
dc.subject
SALARY PAYMENTS
dc.subject
SCHOOL MANAGEMENT
dc.subject
SECTOR MANAGERS
dc.subject
SERVICE DELIVERY
dc.subject
SERVICE FACILITIES
dc.subject
SERVICE FACILITY
dc.subject
SERVICE PROCEDURES
dc.subject
SERVICE PROVIDERS
dc.subject
SERVICE PROVISION
dc.subject
SERVICE STANDARDS
dc.subject
SOCIAL DEVELOPMENT
dc.subject
STRATEGIC PRIORITIES
dc.subject
TRANSPARENCY
dc.subject
URBANIZATION
dc.title
Critical Administrative Constraints to Service Delivery : Improving Public Services in Afghanistan's Transformational Decade
en
okr.date.disclosure
2014-11-03
okr.doctype
Publications & Research
okr.doctype
Publications & Research :: Working Paper
okr.docurl
http://documents.worldbank.org/curated/en/2014/05/20346330/critical-administrative-constraints-service-delivery-improving-public-services-afghanistans-transformational-decade
okr.globalpractice
Health, Nutrition, and Population
okr.globalpractice
Education
okr.globalpractice
Governance
okr.globalpractice
Agriculture
okr.googlescholar.linkpresent
yes
okr.identifier.externaldocumentum
000470435_20141104101335
okr.identifier.internaldocumentum
20346330
okr.identifier.report
88274
okr.language.supported
en
okr.pdfurl
http://www-wds.worldbank.org/external/default/WDSContentServer/WDSP/IB/2014/11/04/000470435_20141104101335/Rendered/PDF/882740REVISED00raints0Report0final0.pdf
en
okr.region.administrative
South Asia
okr.region.country
Afghanistan
okr.sector
Public Administration, Law, and Justice :: Sub-national government administration
okr.sector
Public Administration, Law, and Justice :: General public administration sector
okr.theme
Public sector governance :: Administrative and civil service reform
okr.theme
Public sector governance :: Decentralization
okr.theme
Public sector governance :: Public expenditure, financial management and procurement
okr.theme
Public sector governance :: Other public sector governance
okr.topic
Health Monitoring and Evaluation
okr.topic
Governance :: E-Government
okr.topic
Governance :: Governance Indicators
okr.topic
Public Sector Expenditure Policy
okr.topic
Public Sector Corruption and Anticorruption Measures
okr.topic
Public Sector Development
okr.topic
Health, Nutrition and Population
okr.unit
Governance & Public Sector (SASGP)

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