Global Survey on Consumer Protection and Financial Literacy Results Brief : Regulatory Practices in 114 Economies

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collection.link.213
https://openknowledge.worldbank.org/handle/10986/11866
collection.name.213
Other papers
dc.contributor.author
World Bank
dc.date.accessioned
2014-07-22T18:46:37Z
dc.date.available
2014-07-22T18:46:37Z
dc.date.issued
2013
dc.date.lastModified
2017-12-14T04:06:50Z
dc.description.abstract
Financial consumer protection and financial education policies, in conjunction with the regulation of financial institutions and markets, need to ensure safe access to financial services and support financial stability and financial inclusion objectives. Consumer protection and financial literacy can contribute to improved efficiency, transparency, competition, and access to retail financial markets by reducing information asymmetries and power imbalances among providers and users of financial services. Rapid progress toward widespread financial inclusion must be appropriately complemented with checks and balances that ensure a responsible provision of financial services and products. A number of international efforts are in place to improve dialogue and identify best practices in financial consumer protection. To contribute to the international dialogue on financial consumer protection the World Bank in conjunction with Fin-CoNet, an international cooperation platform for supervisory agencies in the area of financial consumer protection, conducted a global survey on consumer protection and financial literacy to collect information from financial regulatory agencies in 114 economies. This brief summarizes the key results of the survey and accompanies the release of the data collected to provide timely feedback on the results.
en
dc.identifier
http://documents.worldbank.org/curated/en/2013/01/19692165/global-survey-consumer-protection-financial-literacy-vol-1-2-results-brief-regulatory-practices-114-economies
dc.identifier.uri
http://hdl.handle.net/10986/18977
dc.language
English
dc.language.iso
en_US
dc.publisher
Washington, DC
dc.rights
CC BY 3.0 IGO
dc.rights.uri
http://creativecommons.org/licenses/by/3.0/igo/
dc.subject
ACCESS TO FINANCE
dc.subject
ACCESS TO FINANCIAL SERVICES
dc.subject
ADVERTISEMENTS
dc.subject
ADVERTISING
dc.subject
AFFORDABILITY
dc.subject
ANNUAL INCOME
dc.subject
ANNUAL PERCENTAGE RATE
dc.subject
ANNUAL PERCENTAGE RATES
dc.subject
APPLICATION FORM
dc.subject
APR
dc.subject
ASSET CLASS
dc.subject
BANK CREDIT
dc.subject
BANK POLICY
dc.subject
BANKS
dc.subject
BASIC FINANCIAL SERVICES
dc.subject
BEHAVIORAL ECONOMICS
dc.subject
BEST PRACTICES
dc.subject
BIASES
dc.subject
BORROWER
dc.subject
BORROWING
dc.subject
BUSINESSES
dc.subject
CAPABILITIES
dc.subject
CAPABILITY
dc.subject
CAPITAL MARKETS
dc.subject
CENTRAL BANK
dc.subject
CENTRAL BANKS
dc.subject
CHECKS
dc.subject
CLASSROOM TRAINING
dc.subject
COMPETITIVE FINANCIAL MARKETS
dc.subject
CONFIDENTIALITY
dc.subject
CONSUMER
dc.subject
CONSUMER ABILITY
dc.subject
CONSUMER CONFIDENCE
dc.subject
CONSUMER CREDIT
dc.subject
CONSUMER FINANCE
dc.subject
CONSUMER FINANCIAL MARKETS
dc.subject
CONSUMER LOANS
dc.subject
CONSUMER PROTECTION
dc.subject
CONSUMER PROTECTION LAW
dc.subject
CONSUMER PROTECTION LAWS
dc.subject
CONSUMER PROTECTION REGULATIONS
dc.subject
CONSUMER RIGHTS
dc.subject
CONSUMERS
dc.subject
CONTACT POINT
dc.subject
CONTRIBUTION
dc.subject
CONTRIBUTIONS
dc.subject
COORDINATION MECHANISMS
dc.subject
COPYRIGHT
dc.subject
CREDIT CARD
dc.subject
CREDIT CARDS
dc.subject
CREDIT INFORMATION
dc.subject
CREDIT INFORMATION SYSTEM
dc.subject
CREDIT LINE
dc.subject
CREDIT PRODUCTS
dc.subject
CREDIT PROVIDERS
dc.subject
CREDIT RISK
dc.subject
CUSTOMER DATA
dc.subject
DEALING WITH BANKS
dc.subject
DEBT
dc.subject
DEBT SERVICE
dc.subject
DEBTS
dc.subject
DEPOSIT
dc.subject
DEPOSIT PRODUCTS
dc.subject
DEPOSITORS
dc.subject
DISCLOSURE REQUIREMENTS
dc.subject
DISPOSABLE INCOME
dc.subject
DISPUTE RESOLUTION
dc.subject
E-MAIL
dc.subject
ECONOMIC SYSTEMS
dc.subject
EDUCATIONAL MATERIALS
dc.subject
EMPOWERMENT
dc.subject
EXCHANGE RATE
dc.subject
EXISTING DEBTS
dc.subject
FAIR COMPETITION
dc.subject
FEDERAL CONSUMER PROTECTION
dc.subject
FEDERAL RESERVE
dc.subject
FINANCIAL ACCESS
dc.subject
FINANCIAL ADVICE
dc.subject
FINANCIAL CHALLENGES
dc.subject
FINANCIAL CONCEPTS
dc.subject
FINANCIAL CONSUMER
dc.subject
FINANCIAL CONSUMERS
dc.subject
FINANCIAL CRISIS
dc.subject
FINANCIAL DECISION
dc.subject
FINANCIAL DEVELOPMENT
dc.subject
FINANCIAL DISCLOSURE
dc.subject
FINANCIAL EDUCATION
dc.subject
FINANCIAL EDUCATION ACTIVITIES
dc.subject
FINANCIAL EDUCATION EFFORTS
dc.subject
FINANCIAL EDUCATION INITIATIVES
dc.subject
FINANCIAL EDUCATION PROGRAMS
dc.subject
FINANCIAL INDUSTRY
dc.subject
FINANCIAL INSTABILITY
dc.subject
FINANCIAL INSTITUTION
dc.subject
FINANCIAL INSTITUTIONS
dc.subject
FINANCIAL LITERACY
dc.subject
FINANCIAL LITERACY MATERIAL
dc.subject
FINANCIAL LITERACY TRAINING
dc.subject
FINANCIAL MARKET
dc.subject
FINANCIAL MARKETPLACE
dc.subject
FINANCIAL MARKETS
dc.subject
FINANCIAL PRODUCT
dc.subject
FINANCIAL PRODUCTS
dc.subject
FINANCIAL REGULATOR
dc.subject
FINANCIAL REGULATORS
dc.subject
FINANCIAL RISKS
dc.subject
FINANCIAL SECTOR
dc.subject
FINANCIAL SECTOR DEVELOPMENT
dc.subject
FINANCIAL SECTOR REGULATION
dc.subject
FINANCIAL SECTORS
dc.subject
FINANCIAL SERVICE
dc.subject
FINANCIAL SERVICE PROVIDERS
dc.subject
FINANCIAL SERVICES AUTHORITY
dc.subject
FINANCIAL SERVICES PROVIDERS
dc.subject
FINANCIAL STABILITY
dc.subject
FINANCIAL SYSTEM
dc.subject
FINANCIAL SYSTEMS
dc.subject
FINANCIAL TERMS
dc.subject
FINANCIAL TOPICS
dc.subject
FINANCIAL TRANSACTIONS
dc.subject
FOREIGN CURRENCY
dc.subject
FORMAL FINANCIAL INSTITUTIONS
dc.subject
FORMAL FINANCIAL SERVICES
dc.subject
FRAUD
dc.subject
GLOBAL MARKET
dc.subject
GRAPHICS
dc.subject
HOME BUYERS
dc.subject
HOUSEHOLDS
dc.subject
INCOME
dc.subject
INCOME GROUPS
dc.subject
INDEBTEDNESS
dc.subject
INFORMAL PROVIDERS
dc.subject
INFORMATION ASYMMETRIES
dc.subject
INFORMED CHOICES
dc.subject
INFORMED CONSUMERS
dc.subject
INSPECTIONS
dc.subject
INSURANCE
dc.subject
INSURANCE COMPANIES
dc.subject
INTEREST RATE
dc.subject
INTEREST RATES
dc.subject
INTERNATIONAL BANK
dc.subject
LEGAL FRAMEWORK
dc.subject
LEGAL FRAMEWORKS
dc.subject
LENDER
dc.subject
LENDERS
dc.subject
LICENSE
dc.subject
LICENSES
dc.subject
LINES OF CREDIT
dc.subject
LOAN
dc.subject
LOAN APPLICANT
dc.subject
LOAN CATEGORIES
dc.subject
LOAN OFFICERS
dc.subject
LOAN PERFORMANCE
dc.subject
LOAN REPAYMENTS
dc.subject
LOWER INCOME
dc.subject
MARKET ECONOMIES
dc.subject
MARKETING
dc.subject
MASS MEDIA
dc.subject
MICROFINANCE
dc.subject
MICROFINANCE INSTITUTIONS
dc.subject
MICROFINANCE LOANS
dc.subject
MINIMUM BALANCE
dc.subject
MONEY LENDING
dc.subject
MONTHLY INCOME
dc.subject
MORTGAGE
dc.subject
MORTGAGE FINANCE
dc.subject
MORTGAGE LENDING
dc.subject
MORTGAGE LOANS
dc.subject
MORTGAGE MARKET
dc.subject
MORTGAGES
dc.subject
OUTSTANDING BALANCE
dc.subject
PDF
dc.subject
PENSION
dc.subject
PENSION FUNDS
dc.subject
PENSIONERS
dc.subject
PHOTOS
dc.subject
POLICY FORMULATION
dc.subject
PORTFOLIOS
dc.subject
PREDATORY LENDING
dc.subject
PRICE COMPARISON
dc.subject
PRIVACY
dc.subject
PRIVATE PENSIONS
dc.subject
PROBABILITY
dc.subject
PROTECTION OF CONSUMER
dc.subject
PROVIDERS OF CREDIT
dc.subject
PUBLIC AWARENESS
dc.subject
PUBLIC POLICY
dc.subject
PURCHASES
dc.subject
QUERIES
dc.subject
QUESTIONNAIRE
dc.subject
QUESTIONNAIRES
dc.subject
RAPID GROWTH
dc.subject
REGISTRIES
dc.subject
REGULATORY AUTHORITY
dc.subject
REGULATORY PRACTICES
dc.subject
REPAYMENT
dc.subject
REPAYMENTS
dc.subject
RESPONSIBILITIES
dc.subject
RESULT
dc.subject
RESULTS
dc.subject
RETAIL FINANCIAL MARKETS
dc.subject
RISK MANAGEMENT
dc.subject
SALES
dc.subject
SAVINGS
dc.subject
SECURITIES
dc.subject
SOCIAL PROTECTION
dc.subject
SOURCE OF INCOME
dc.subject
STAKEHOLDERS
dc.subject
SUPERVISION
dc.subject
SUPERVISIONS
dc.subject
SUPERVISORY AGENCIES
dc.subject
TELEPHONE
dc.subject
TELEVISION
dc.subject
TOTAL COST
dc.subject
TRAINING MATERIALS
dc.subject
TRANSACTION
dc.subject
TRANSPARENCY
dc.subject
USERS
dc.subject
USES
dc.subject
WEB
dc.subject
WITHDRAWAL
dc.subject
WWW
dc.title
Global Survey on Consumer Protection and Financial Literacy Results Brief : Regulatory Practices in 114 Economies
en
okr.date.disclosure
2014-06-18
okr.doctype
Publications & Research :: Working Paper
okr.doctype
Publications & Research
okr.docurl
http://documents.worldbank.org/curated/en/2013/01/19692165/global-survey-consumer-protection-financial-literacy-vol-1-2-results-brief-regulatory-practices-114-economies
okr.globalpractice
Finance and Markets
okr.globalpractice
Transport and ICT
okr.globalpractice
Trade and Competitiveness
okr.googlescholar.linkpresent
yes
okr.identifier.externaldocumentum
000442464_20140618134059
okr.identifier.internaldocumentum
19692165
okr.identifier.report
88773
okr.language.supported
en
okr.pdfurl
http://www-wds.worldbank.org/external/default/WDSContentServer/WDSP/IB/2014/06/18/000442464_20140618134059/Rendered/PDF/887730WP0v10P10rief0CPFL0Box385258B.pdf
en
okr.sector
Finance
okr.sector
Finance :: Micro- and SME finance
okr.theme
Financial and private sector development :: Small and medium enterprise support
okr.theme
Financial and private sector development :: Other financial and private sector development
okr.topic
Finance and Financial Sector Development :: Access to Finance
okr.topic
Finance and Financial Sector Development :: Financial Literacy
okr.topic
Private Sector Development :: Emerging Markets
okr.topic
Private Sector Development :: E-Business
okr.topic
Finance and Financial Sector Development :: Debt Markets
okr.unit
Financial Inclusion and Infrastructure Global Practice
okr.volume
1 of 2

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